Take Advantage of Oil Change Specials at Volkswagen Thousand Oaks Today

★★★★★ Adrien Rousset

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4/19/2026 12:00:00 AM | Google

★★★★★ Nicole Scott

Thank you for taking the time to look up my extended warranty on my vehicle. It made the difference between affording to get my car serviced. Thank you Thousand Oaks VW. Have a Blessed day! | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Lauren Feuerborn

We had a lovely experience with the sales team however when we got to the finance team, our representative was quite rude during our final contract process | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Steven Castaneda

Excellent service I love the service Frank was excellent great customer service it was fast and easy I will go back thank you Volkswagen of thousands oaks ?? | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Kayla Kowalski

My first time taking my new car in to this service location. I had an emissions repair on my 2025 Taos. Jay was my service advisor and everything went great from start to finish, couldn’t have been an easier process. I definitely look forward to using this location for all my service needs. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Vanessa Gomez

I had a pleasure meeting Victor in the service department at Volkswagon and was incredibly helpful. He made the whole process of bringing in my car quick and easy, and he comes across as trustworthy. I was truly in great hands the entire time. He went above and beyond and I think he is one of the best service advisors there. Highly r | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Lauren Feuerborn

We had a lovely experience with the sales team however when we got to the finance team, our representative was quite rude during our final contract process | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Joe Loesch

Had a great experience purchasing our Volkswagen Taos! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ martin Good

Great service and honest support. This was covered by warranty and was greatly appreciated. | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Caroline Ridere

Oh, so kind, when ever I come see this place. I come here from Palm Springs. All the guys in the service dept are so nice & helpful to me. Unfortunately I bought in my vehicle last week cause the a/c stopped blowing air in the middle vents. After review, it was too too closely for me to afford the repair. Staff was amazing!?? | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Ashlyee Quinonez

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4/11/2026 12:00:00 AM | Google

★★★★★ Kenesia Thierry

Very friendly staff and customer service is A+++ | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Andy Seyedan

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4/10/2026 12:00:00 AM | Google

★★★★★ Trae Briers

John was very helpful and honest. Great service | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Shyama Gero

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4/9/2026 12:00:00 AM | Google

★★★★★ Heidi W

Was greeted right at my appointment time and promptly checked in. In addition to an inspection, unfortunately being an EV, I needed new tires which was a big ticket item. Thankfully there was a tire promotion to lessen the blow. I was kept updated during the service and given an Uber ride home and back. Service Advisor reviewed each | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Keith Johnson

Thousand Oaks Volkswagen does a marvelous job taking care of my two GTIs. John and the crew are always extremely professional, and I look forward to my next visit. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ John Salinas

The entire team, including Victor and Frank, provided outstanding service. My car was handled in a timely manner, and the workmanship was excellent. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Fawn Diniz

This is the best dealership I’ve ever been to from a service standpoint. They’re so friendly, helpful, and knowledgeable when checking in and dropping your car off help with paid Ubers for certain services to get you to and from the dealership sends a vlog of the inspection for your car and what’s needed make it extremely easy to acc | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ John Frank

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4/8/2026 12:00:00 AM | Google

★★★★★ Cityslickerbandit

Brought my car in for service and Frank took care of me from beginning to end. I was traveling with my daughter and he made sure my issue was taken care of in a timely manner. He was very attentive and had a great sense of humor making the visit more enjoyable. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Gogo Joud

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4/5/2026 12:00:00 AM | Google

★★★★★ Gabriela Valdivia

The best customer service ! I recently took my car in for service Victor was so accommodating and went out of his way to make my experience above and beyond ! He communicated very effectively through the entire process. | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Richard Hart

I had come back to this dealer after moving away for a few years, and I have to say that I have always had a very pleasant experience. The staff are always very friendly, helpful, and go out of their way to ensure your satisfaction. You feel really taken care of when you are there and everything was so easy even getting an Uber at no | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Adele White

Great people | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Anthony Preciado

Great quick service | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Michael Cann

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4/2/2026 12:00:00 AM | Google

★★★★★ Anarosa Estevez

Always excellent service! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ jesus ching

Great service | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Greg Ojeda

Amazing service. Highly recommend. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Robby Thone

As always Frank was a pleasure to work with. Great communication and. follow up Upbeat and enthusiastic ?? | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Scott Esterson

Great people. Great service! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Pengcheng Han

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3/28/2026 12:00:00 AM | Google

★★★★★ Peter De Loof

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3/26/2026 12:00:00 AM | Google

★★★★★ Alireza Mazahri

Caring Staff & very helpful! I went in an hour prior to closing time & there was at least 3 other families that were being helped with a purchase perhaps! Micah the assistant sales manager was very helpful & attended to my concerns! They made my purchasing process a breeze & I got the terms & rates & of course a very desirable price! | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Denise Ebner

An issue with the high beam on the passenger side of car was causing an issue with advanced driving system. Service writer Jay kept me informed and advised me when new part came in. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Clarke Farrar

Service Advisor John and Parts Advisor Wesley were excellent and quickly got my Volkswagen repaired. I highly recommend them. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Jacqueline Madison

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3/23/2026 12:00:00 AM | Google

★★★★★ bahareh niketeghad

It was a great experience getting my new car from Volkswagen Thousand Oaks! Neal (my sales lady) was knowledgeable, kind and wonderful! Sales manager Brad and the entire team were just excellent! I recommend this dealership and my sales lady to anyone that want to get their Volkswagen! | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ VICTOR S. DORODNY MD ND PHD MPH

Friendly, knowledgeable, helpful | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Kyrylo Ledovskoy

Friendly people, great service. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Andrew Zehnder

Great service department. Very informative and thorough. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Gail

Service advisor was very nice and provided an accurate estimate of the repair charges. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ MICHAEL ANDERSON

John Garcia is friendly, knowledgeable and professional. | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Catherine Reeves

Victor and Ricky were honest and communicated well. | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Momo Galindo

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3/18/2026 12:00:00 AM | Google

★★★★★ Guy Sesma

I’m always impressed by the efficiency, courtesy and professionalism of the service and parts departments. | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Martine Jozan Work

Excelent service | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Chara Lewis

Great customer service and attention to detail in the service department! | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ kathy simpson

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3/15/2026 12:00:00 AM | Google

★★★★★ Mark Wilde

Alex was great but VW wouldn’t replace a 14 month old turbo! I was asked to pay $3600 to put in a third turbo on a 2018 Tiguan that I’m still making payments on. With that experience who would buy another VW? | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Mark Arvizu

Thousand Oaks Volkswagen, took my EOS for service and they found issues that need attention. They let me know what the issues were and what the options were. They corrected the issues in a timely manner. Great staff, the technician and John Garcia!! Thanks for the great service. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Cameron Heffernan

Great experience. Very knowledgeable. Just the best. Quick and easy. Vi was great in sales. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Amy Urzua

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3/8/2026 12:00:00 AM | Google

★★★★★ April Calderon

Great service, everyone was very helpful! | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Martine Jozan Work

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3/6/2026 12:00:00 AM | Google

★★★★★ Michelle Hylton

Amazing customer service. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Josh Berman

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3/6/2026 12:00:00 AM | Google

★★★★★ Michael Watkins

John Garcia always, always gets us top notch service. He is knowledgeable, professional, personal. Thank you for John Garcia | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Heather Olsen

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3/3/2026 12:00:00 AM | Google

★★★★★ Eli Kogman

Wonderful service at VW. Super nice, and professional. Highly recommended. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Steffi Brantley

I have purchased over 10 VW’s from Neftin VW’s. Most dealership's are great when you’re buying the car. From that point you’re on your own. Not with Neftin. Their service department is your friend. They’re honest, trustworthy, helpful, and friendly. I’m glad to recommend them. You won’t be sorry. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Lynn Webb

Great service! Everyone was super friendly and helpful. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ dennis esguerra

Love this dealership and the people that make it happen there! You always feel welcomed and the service and sales are both great. Thanks to Beau on a wonderful sales experience buying our 2nd VW there and also Jay for taking care of our service for our son’s Taos. Great job guys and thanks again for a wonderful experience! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Gustavo Sepulveda

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2/28/2026 12:00:00 AM | Google

★★★★★ Julia Stefanko

Amazing and very timely service. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Gail

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2/27/2026 12:00:00 AM | Google

★★★★★ Sara Simpson

This is my second time buying a car from Volkswagen of Woodland Hills, and once again it was an outstanding experience. I had the pleasure of working with Zach in sales, Michelle the manager, and Michael in finance — they all went above and beyond to make the entire process smooth and stress-free. What really sets them apart is thei | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Mark WLV

Got everything we needed taken care of, plus a loaner for the time car was in the shop. I like that they take pictures of the issue. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Kim Whitehead

Great sale with my salesman. Thank goodness Brad is back | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Tracy Distin

The guys at the front desk are awesome and as helpful as they can be. My car was there for 3 weeks to fix something the "Check engine light" came on for i feel they should 3 weeks before that!! The shop had my car for close to 6 weeks(2 separate visits a week and a half apart).. they replaced expensive parts both times.... about $6,0 | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Jeannie Ruse

So many issues. :( Not the same since they changed ownership. Too many bad comments to list here. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Niki Kim

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2/19/2026 12:00:00 AM | Google

★★★★★ Ty

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2/19/2026 12:00:00 AM | Google

★★★★★ Susan Caudel

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2/19/2026 12:00:00 AM | Google

★★★★★ Toan N

Thanks to Neal went home with a great new car. However, finance needs work. Neal called me back asking about the car couple days later. Asked her to help with finance situation with the bank they gave me. Of course she can't and it must be with finance manager, totally understandable. Have not heard back at all from finance manager. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Jasmine Zigler

Victor was absolutely amazing. He helped me with an extensive car repair and made the entire process smooth. He handled everything professionally, explained each step clearly, and kept me updated throughout. On top of that, he’s just a genuinely sweet and kind person who truly cares about helping his customers. I really appreciate hi | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Reina Solis

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2/13/2026 12:00:00 AM | Google

★★★★★ Sean DeBeikes

Victor is the man! The service team has been so helpful with maintenance and recalls for my Atlas. Couldn’t recommend them more highly. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ cheri burkhart

They were super friendly and the purchase was easy | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ gina stevens

Such a great experience, Micah was an excellent salesman! Very knowledgeable and not pushy. I was in and out of there quickly too! | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Shane Kramer

Victor was beyond helpful and took care of my car by the end of the instead of pushing it until the next morning so I was able to make a needed drive up early the next morning. Very accommodating | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Dillon Sciamanna

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2/1/2026 12:00:00 AM | Google

★★★★★ Caitlin Trigueros

I recently purchased a new Volkswagen Atlas from Volkswagen Thousand Oaks, and the entire experience was exceptional—largely thanks to my salesman, Beau Bridge. Beau was incredibly helpful, professional, and patient as I had 3 young children with me. He answered every question thoroughly without any pressure, and made the whole proce | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Marisa Leconte

Outstanding customer service at Thousand Oaks Volkswagen— really made me feel taken care of! With all of the outstanding recalls on my car, they quickly loaned me a car for a couple of days to make sure my days weren’t disrupted. Ask for Victor! Will be back for any needs for my id4! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Steve Root

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1/30/2026 12:00:00 AM | Google

★★★★★ Tyla Vlavianos

Excellent service! Everytime I take my vehicles in its always easy and met with friendly faces, I couldn't be happier. Thank you VW Thousand Oaks! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Joe M

My salesman, Mohammad was the best I’ve worked with. He was knowledgeable about all the car’s features and thorough. I called him the day before about a vehicle I seen online and set up an appointment When I arrived, he was ready with the (clean) car and had all my information. Finalizing the price was easy and they matched exactly | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ James Angelo

Service was very friendly, and assisted me with fixing an issue on a new vehicle that I had purchased from a different dealership. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Paula Geeting

The sales person knew the specs on the vehicles, was very helpful and courteous thru the buying process. During our several trips to the dealer we delt with several other employees who were also very helpful. Great buying experience. Would buy from this dealer again in the future. | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ MICHAEL ANDERSON

Frank did a great job taking care of my repair ASAP | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Austin Fisher

Shout out to Jay for helping me out with my most recent service. Always great prices and great service from these guys on my 2004 R32. I even got a free shuttle to work and a complimentary car wash with my service. | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Marc Blaskey

I dealt with Neal who was very responsive and helpful. Brad the sales manager was extremely helpful as well. I was very happy with my trade-in and purchase experience and would recommend this dealership. One small note - it has proven a little difficult to get hold of any official contract or formal agreement regarding the CPO warran | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Matt & Christy Arnold

Exceptional service from service department. Wouldn’t go anywhere else. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Maureen Hensley

Mohammad, the salesman I worked with, was very helpful and knowledgeable and gave me a great deal! I will definitely go back to him for my future VW purchases. Mgmt and other staff were also awesome. Everyone was super friendly! Between my daughter and I, we’ve been repeat customers at this dealership for 10+ years. | Read Full Review

1/18/2026 12:00:00 AM | Google

★★★★★ Mark Carnaghe

Micah did an excellent job providing all pertinent and requested information as well as making the whole process pretty straightforward and easy. | Read Full Review

1/18/2026 12:00:00 AM | Google

★★★★★ Dan Montgomery

Great customer service! The people are friendly and they committed to helping us figure out the problem. Great place | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ J Ramirez

I've been to this location before and had a bad experience. I haven't been back in years. Yesterday I gave them an opportunity to win me back and to say they went above and beyond would be an understatement. John and Frank in service made me feel very important and they were able to fit me in for an oil change towards the end of the | Read Full Review

1/16/2026 12:00:00 AM | Google

★★★★★ Gerald Holtz

It was very easy to buy a vehicle | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ ALAN EISMAN

You guys did a great job, your professional you did it quickly and I’m very satisfied. | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ N. Knox

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1/15/2026 12:00:00 AM | Google

★★★★★ Ronald G Brown

Went well, finished onte | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Kevin Champeau

I took my daughter‘s car in for an oil change. This was my first time. At Volkswagen, Thousand Oaks, service department from the moment, being greeted by service advisor to signing the Final paperwork, everybody was friendly, caring, courteous, and professional I was treated like a friend or family. Just for fun that’s why I felt so | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Matthew Breddan

Service was very communicative and prompt. Car was done when promised. | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Thomas Korbee

I am very disappointed in the experience and service with VW. I have a 2024 Atlas with 24k miles on it. It’s only driven in the neighborhood and there’s zero reasons the front rotors should get warped. Zero. I just blew 1k for a repair that makes no sense and am going to try to sell this vehicle immediately because I think it’s a le | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Stefani Ferber

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1/8/2026 12:00:00 AM | Google

★★★★★ Lethel Polk

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1/8/2026 12:00:00 AM | Google

★★★★★ Rick Munn

I got a good price on the vehicle. My salesman , Beau, helped me set up some of the electronics gizmos. Beau was well versed on the cars features. Despite being busy, everyone worked diligently to expedite the process. Yes, I would recommend TO VW to others. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Matt Yousefi

Victor was great. He was able to quickly resolve the issues with my car, communicated appropriately and with the right frequency and helped me with timely repair. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Jose De La Mora

Fast and very professional love my time with them tank you | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Claire Sciborski

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Elizabeth Kasting

Good service. Pricing could be better. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ MOSEN OHADI

Their service pricing is set very unfairly. They told me $850 for a rear brakes on Jetta 2016. It was done at another shop for $315!!! | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Eddie

Never bringing my car here again. Prices are un believable! Just to check ur car its almost $150! And wanted to charge me over $500 for change battery! Nope!. Lost a customer. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Jerry Hsu

Excellent Service… | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Michael Farhit

Excellent services friendly and efficient staffs | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Alexey Doronin

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1/1/2026 12:00:00 AM | Google

★★★★★ Novak Family

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1/1/2026 12:00:00 AM | Google

★★★★★ Mary Catherine Novak

We just turned in our old lease and got a new one yesterday. Beau Bridge was very helpful through the process. We’ve been with (Neftin) Westlake Volkswagen for 30+ years having leased/bought 18 cars. Their care for the customers is a major reason why we’re still there. Leasing, buying, having our cars serviced has been outstanding. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Francine Iqbal

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1/1/2026 12:00:00 AM | Google

★★★★★ Joshua Goodman

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1/1/2026 12:00:00 AM | Google

★★★★★ Andre Gruber

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1/1/2026 12:00:00 AM | Google

★★★★★ Verna Bueschen

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1/1/2026 12:00:00 AM | Google

★★★★★ Karina Berlin

This was my second time at the dealership for an issue within a few weeks. It took 2 hours each time to complete an oil change and check for a nail in a tire. The service is fine but the wait time seems too much for a basic service. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ David Kraft

Everyone at the dealership was very helpful in guiding me through the purchase process. I purchased my car from out of state and was given pictures and videos of all aspects of my vehicle. The service department addressed all repairs needed making sure the car was safe and represented a quality dealership going above and beyond the | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Cameron Hill

My salesperson Beau made this process very easy for me. I purchased a used Toyota Tacoma for my daughter and I am happy because I feel like I got the right deal and my daughter is happy because she got the truck she wanted. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ naomy h

Both Daniel’s from finance & sales are great! They were able to get me the exact car i wanted for a great price. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Michael Tack

Thank you John Garcia ! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Edward Hudson

Volkswagen Thousand Oaks (formerly Neftin) is a charming, and friendly dealership with a big heart for customer service. I bought a new 2025 Taos SE Black from them this year with several discounts applied, love it, and we take three of our Volkswagens there for various services. They are competitive and match service prices you woul | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Frank Bifulco

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