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McKenna Motors Cerritos

McKenna Motors Cerritos

★★★★★(123)read reviews
18303 Studebaker Rd, Cerritos, CA 90703
(562) 353-4828 Ask About Our Service Specials!
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Service Offers

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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $25 Off Genuine VW Battery and Installation13Click Here for Details
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    $25 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $119.95 Oil and Filter Service1Click Here for Details
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    $10 Off Genuine VW Pollen Filter/Engine Air Filter23Click Here for Details
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    $30 Off Set of Four Tires9Click Here for Details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:00 AM - 3:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Ruth Carr
    Everyone is extremely nice and caring, especially Erica and Yajaira. I always look forward to coming here to the Cerritos location | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Bill Dimopoulos
    I've been hesitant to write about my experiences with the service department, as I've had numerous issues over the years. However, my most recent visit was nothing short of disappointing. From poor customer service and inefficient repairs to questionable charges, the entire process left me feeling deceived and lacking transparency. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Justin Smith
    They were super nice and did an awesome job | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ John Wrede
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Rivera
    Anthony bush was a great help very friendly give that man a big bonus | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Alexia Murillo
    | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Martin Acosta
    | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ april martin
    Great Experience With Rob At VOLKSWAGEN CERRITOS | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Castro
    Te recomiendo a Mariano Miranda para tu compra de carro , te ofrece un muy buen servicio y amabilidad recomendado ?? por ciento… gracias Mariano | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Linda Shaw
    Tyler and Spencer are amazing! And they know just what to do to get me back on the highway safely! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Amy Sandoval
    I came here 2 days ago to get help with a car I bought from a shady off site ( not related to VW at all). My experience with Spencer exceeded my expectations. I truly felt like I mattered. I was so impressed that I came in this morning to actually purchase a vehicle. I had the pleasure of going through the purchasing process with An | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Brian C.
    Very timely professional service. Service advisor Yajaira is very friendly and knowledgeable. She also introduced me to the service Forman to discuss my concerns that were immediately resolved. Highly recommended | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Kris Ho
    bad service. The sales didn't tell all policy to the buyer. Once they find that they made mistakes, they just said "apologize". They wont fix the issue. Please do not go to this dealer. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Mary Curran
    Alex (Sales) and Theo (Finance) were incredible! Super friendly and kind. Alex was very communicative and prompt. When I was ready to come in to actually buy the car he made the process very smooth and simple. Alex even went out of his way to help me get my car home since I didn't have someone with me. Thank you for such an easy proc | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Mario Yayo P
    I am extremely disappointed with the service department. They wanted to continue to take advantage of my lady. They charged her more than $250 for an unnecessary computerized alignment. The same day she had the service done, we got a low tire pressure warning and I assumed they had forgotten to reset the tire monitoring system. So we | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Guerrero
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Fa Ha
    Francisco was amazing!!! He helped us out and gave us exactly what we wanted. It was fast easy with no problems! VW Alwys hooks us up that’s why we keep coming back. This will be our 3rd lease and will definitely come back | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Aurora L Biag
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Efren Martin
    I recently had my Atlas serviced at McKenna Volkswagen Cerritos, and the experience was fantastic. My service advisor, Yajaira, was outstanding from start to finish. She was professional, friendly, and kept me informed throughout the entire process. I highly recommend McKenna Volkswagen Cerritos, and I’ll definitely be coming back fo | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ JUAN EL GRANDE
    Excellent customer service provided by Spencer. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Victor Dean
    Whew, the experience that my wife and I had today was very disappointing to say the least. I see why folks don't like car salesman. Now, the first person we met( forgot his name) was very nice and the initial interaction was pleasant. Now, we were introduced to another guy..Darryl was his name. I was very transparent with what payme | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Inder Sudan
    I leased a VW ID.4 EV from McKenna Cerritos VW dealership on January 26, 2024. While my initial experience with the salesperson was positive—they kept the showroom open after hours to help me close the deal—my experience drastically changed when I returned to the dealership on September 17, 2024, with a problem. The sales manager wa | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Karin Romero
    Thank you for the attention to detail in servicing the vehicle. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Gallardo
    Ericah Blossom is the best she really went above and beyond to not only help me but my mom also. Thank you Ericah at McKenna Volkswagon Cerritos | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Karin Romero
    Made an appointment today @1:00pm, I as explained a tech will need to ride with me to confirm my concern. Ok. Of course the issue I explained occurred on random times and was reassured that diagnostic will be conducted. Here I am 6:38pm with no word on my vehicle. Not even a courtesy call. The service dept closes @6:00pm | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Alex Rosales
    The customer service of the advisors is awesome especially aisleen I'm very satisfied with everything they do | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ SunHee Lee
    It's good that everyone is kind and works in a short time. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Ignacio Abundis
    Yajaira gracias por tu buen servicio el día de hoy | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Roxanna Choza
    Yajaira was awesome! She was knowledgeable, kind and answered all my questions. I will be coming back to see her for future service needs. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Yuri Oros
    Great customer service | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ zizzy zone
    perfect!!! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Flores
    Horrible service ! Wasted not only an hour driving but wasted an hour and a half at the dealership, they tell you one thing and then come out with another. Save your time. Skip this garbage place | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Israel Medina
    Don’t buy here they still try to add useless add ons on base model VW Tiguan, I came here by mistake I suppose to norm reeves Irvine. I ask the sales guy that I am not willing and I pay add ons or msrp I asked about a 2024 TIGUAN SE that was for 34k I said if you are willing to do 10% discount on msrp I am willing to do a deal, he th | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Shirley
    Yajaira and James Have great customer service and very helpful.. Thank you so much ?? | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Janina Quinney
    Worst Day Ever my car just cut off on me with no warning in the middle of morning traffic on the 5 google brought me to this dealership and my anxiety was over the top and Yajaira was the greatest associate very calming and attentive | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Grace Hinson
    Shady finance department. I would normally only give 1 star after what happened; however, our original sales person, Vince was kind and helpful. We were close to a deal, but they said they needed to do a soft inquiry in order to see an accurate monthly payment for the loan. I was visibly hesitant, as I’m working to rebuild my credit. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Rosa Murguia
    Service was great. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Jocelyn Newman
    Yajaira was incredibly helpful and pleasant to deal with! She went out of her way to make my experience a good one! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Fuentes
    This is a berry nice place and berry helpful.. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Roman Higgins
    Volkswagen of Cerritos have been a great service to me and have helped me with my situation in a timely manner and such professionalism that I have to leave a great review. The manager James was amazing as well as the service advisor Aisleen. I would highly recommend this dealership to anyone looking to get a VW and serviced! Great j | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Desiree Fuentes
    The experience at McKenna Volkswagen was good, although it was a bit of a wait it was good yajaira was really nice and sweet. Overall it was a smooth process. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Mike Salazar
    VW took my car in for a diagnostic and for maintenance and had it ready for me the next day. They also gave me a courtesy loaner, so I didn’t have to worry about anything. My advisor Yahayra was great! Super friendly! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Al Labrador
    Tyler is super employee. Enjoyed VW but this Is a new experience for me. I have traveled all over the world including Germany and all over the country. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Rodriguez
    My husband and I have been shopping for a vehicle for months. This entailed so many different dealerships and learning how they all work and how terrible they are with all their funny numbers and manipulation! McKenna VW did not work like all of the other dealerships. We are so impressed with the care and honesty and not being jerked | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ William Denton
    Great service | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Jess
    I was very blessed to be paired up with Yahaira today as my service provider. In God’s providence, my concerns from the past year have gotten some clarity today. I came in for an oil change today. I was able to take advantage that an error popped up on my screen about “12V battery draining” to point it out to her. I got my new batte | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Harvick
    I wish I would have never bought a car from this place the absolute worst service. No one helps you with anything nor do they try to help u. If ur not their client in service they don’t care even then the service advisor is no help . I will never buy a Volkswagen again | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Maria Arellano Castellanos
    Francisco our sales person was very helpful through the entire process. It was a stress free experience and everyone was very professional. The finance manager worked the best deal for us! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Ronym Laev
    I would like to bring to your attention an incident involving one of your Sales Managers, Henry Valtierra, that occurred during my recent visit to your dealership with my family. Henry approached us to discuss the pricing of a vehicle, asserting that his price was the most competitive option available. When we presented our counterof | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ vero jimenez
    Quick service and on a Saturday. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ John Bragg
    Great service and friendly staff. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Delilah Valentine
    Wow what I thought was going to be an accomplishment for me has turn into a complete nightmare, I got the car already had a loan with Laufc everything was great till I landed here in this dealer,I was getting a car for one price and as soon as they saw that I had a higher loan they added things without even telling me. Now when I got | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve C
    Great experience! Go see Anthony for your next car purchase! Anthony helped me drive out of there with the car i went in there for. thank you Anthony! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Delaney Gannon
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Sokhom Prel
    Easy drop off & pick up. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Cyndi Castillo
    Spencer is awesome!! First class customer service always! Joly is great too! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Hector Zuniga
    Service was great and customer service was awesome! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Jason Tinamisan
    Was able get to get an appointment quickly. Staff is always welcoming, kind and able to explain the everything clearly, when servicing my car. Would definitely recommend. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Luis Tapia
    Great experience! And service. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Dixon
    i know i’m always going to get good service and different options to get my car fixed whenever i take my sweet baby car here, she’s old but i still love her and the staff at the service center! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Ava Rainwater
    very helpful and nice, patient, informative | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ luz hatzistavros
    Absolutely love this place. Spencer is always available for all questions and scheduling. Tech Joe is awesome, he explains any issues or concerns in terms I understand. Thank you guys for a wonderful experience at McKenna Cerritos Volkswagen! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Madison Milos
    Thank you for such a wonderful customer service! It has been such a pleasure being a VW McKenna Cerritos customer ?? | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Morales
    Muy buen Costomer servirse. Muy amables las personas me gusta. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Eric Santiago
    From the moment I arrived at the dealership Yajaira greeted me with an amazing attitude and a smile. She was very knowledgeable on the items I needed for my car. I would definitely recommend having her as a service advisor. Thank you so much!! | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Rolando Alvarez
    Gracias Yajaira por perfecto servicio | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Ambrocio Flores
    Ivan Anguiano, muy buen servicio con todo ! Lo agradezco! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Frank Arens
    Great service and price! Fransisco did the best job! Thanks for the new car. Always go McKenna!! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Lupe Tavera
    Yaya was very professional, friendly and helpful. You have a great employee with her! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Gretchen Wright
    It was easy, comfortable, and very professional. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Aylin Flores
    Ivan Anguiano , great service to customer! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Sriram Surendranath
    Great time! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Beverly Gordon
    Very good customer service | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Danny Eldanaf
    “I recently had my vehicle serviced at McKenna Volkswagen, and I couldn’t be more pleased with the experience. Yajaira was exceptional—she was friendly, knowledgeable, and made sure everything was taken care of efficiently. She kept me updated throughout the process and ensured that my car was returned to me in perfect condition. It’ | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ A Shehan
    I just bought a used car here today and the experience has been great. I sent my daughter her first to check out the car and Ivan treated her with respect and was kind. When I came down to purchase the car, Ivan and the whole team were great. I would definitely shop here again. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Ethan Ogren
    I recently had my VW serviced and I couldn’t be happier with the experience. Tyler was incredibly helpful and professional throughout the entire process, he even texted me every day with some sort of update about the status of my vehicle. He took the time to explain everything in detail and made sure I understood what needed to be do | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Mendez
    I easily made an appointment online and I dropped off my car an hour earlier than the appointment time, which was beneficial because I did not have to wait. I processed my car for maintenance quickly and the representative called me an Uber that was able to drop me off at my house. After my vehicle was complete I came to pick it up a | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Mujica
    The best place for your fahrvergnügen experienceservice and product all around. 100% top best places for VW fans and purchsers of top quality vehicle. VW ID.4 Voltswagon owner. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Jag Garrison
    Tyler always provides the best service. He always keeps me updated regarding the service of my Golf R. A dealer you can trust! | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Coree Valentina
    Went to Volkswagen today and the sales rep acted like he didn’t want to help me, spoke in a monotone voice, didn’t explain any of the features on the car I’m interested in leasing. Barely even spoke at all. Allowed me to test ride it for 5mins only. Wasn’t really welcoming or helpful. I just want to remind the world that just becaus | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Romeo Atanacio
    I trade in VW JETTA SEL TO VW JETTA SE 2024 MODEL AND DRIVING IS LIKE SMOOTH SAILING THE HIGH TECH FEATURES ARE VERY ADVANCE SHOCK ABSORVER IS EXCELLENT 12 STAR THE LADIES DANICA AND MELISSA AND THEODORE DOES ALL MY PAPER WORKS AS IF THEIR SERVING A KING GOD BLESSES MCKENNA VW MY PARTNER IN LIFE W/O A CAR I CANT WORK FR 1 PLACE TO TH | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Jun Hernandez
    Danica is a very helpful sales associate because she is more patient and works hard. I highly recommend her if you decide to come in. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Heather Prieto
    Ericha and Theo were amazing! They made our buying experience painless and we left feeling confident in our purchase! I highly recommend this dealership. I am very happy with my new whip! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Mark Horn
    The whole McKenna VW team are awesome. The sales department did a wonderful job on assisting me with my auto purchase. I highly recommend this dealership for all your Volkswagen car purchases. Thank you McKenna Volkswagen | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Nicole bergerson
    Melissa was a great! She answered all my questions and got me in and out in a half an hour! Unheard of in the car sales industry! I highly recommend her as a salesperson! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Codi Kwiecien
    Francisco was great! Helped show me the car I was interested in and gave me a great run down on its features! Helped work with my price range and what I was looking to spend! Would recommend coming down and checking out their cars! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Adena Fellman
    I went to McKenna VW Cerritos to buy a new car and the entire experience was extremely pleasant throughout. Jimmy assisted me throughout the process and went above and beyond to ensure that I was accommodated and that I had a pleasant experience. They were very reasonable in negotiations and in the end, pricing was incredibly fair. A | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Ismael Garcia
    The most smoothest process ever! No hassle or hounding. Options were great to choose from. We met with the GM Shane Ranger that made the process easy and quick! Well, definitely buy our next car here and recommend to all our family and friends. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Dayana Rodriguez
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany West
    The services personnel inflated prices of basic services, did not put my wheel locks on my rear tires and failed to reset service system. When I wouldn’t agree to upsells, he looked for other warranty items things to. I will not return. In addition, my car had less than 20,000 miles. | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ SELDEN STEPHENS
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Bradd Kordenbrock
    I was in the area and had a low oil light come on. Stopped at McKenna VW to grab a quart of the proper oil so I could top it off. However they didn't have any quarts I could buy. Rather than turn me away, they offered to take the car to one of their service bays and top it off. When I asked how much I owed, they said it was no charge | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Javier Blancas
    Worst dealer along with owner and management, purchased a 2024 atlas back in November of 2023 2nd day started having problems took back 4 times for the same thing and along that time it was having others problems couldn’t get fixed VW decided to buy it back since it was a lemon I agreed to it, and that was a mistake got pay back in p | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Amador
    Purchased my first ever new car from McKenna , last week ! I’ve been loving my 2024 Taos so far and I even received a free keychain and a $50 gift certificate to there gift shop due to it taking longer than expected , I am very grateful for sales associates Anthony christofer, and Melissa they were very helpful and polite !Anthony ap | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Denise Nebel
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Yeom (???)
    Anthony was very attentive and down to earth with both the general visit and buying process! 10/10 would recommend! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Richard Houston
    Service was Awesome they got me into service and my loaner in no time Service adviser was very pleasant and knowledgeable. I haven’t brought my car to this dealer before, but because of them this will be my dealer of choice . Very good Service!!! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ myris carigga
    Yajaira y Aisleen exllent service and great customer service.THEY DESERVE A 10+ STARS. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Sunshine park
    Bad customer service representative. whoever answered did not even care about customer she said someone will call me to let me how much inspection coast but no one call never gonna go there | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Paul Smith
    Financial agent was sleezy, but sales and management staff are friendly and dependable. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ M Shaar
    It was a pleasure working with Erica. She found the perfect deal for me, and I was out of the dealership with a brand new Tiguan in just 1.5 hours. The customer service was excellent, and the entire process was smooth. Highly recommended! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ stefani mcgee
    Had a very positive experience purchasing my 2024 Atlas here. Thank you, McKenna for my gorgeous new car! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Alejandra Garcia
    I usually don't leave reviews but Yajaira from Service department definitely deserves it ?? I brought in my Atlas for service on Monday and I had a Great experience ??The service advisor Yajaira had outstanding people skills and her attention to customer service was Outstanding ???? she made the entire process so smooth, thank you Yajair | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ DANIEL PEREZ
    Poor sales service. Will never come back or even recommend to anyone. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Erol Berkay
    I have been driving VW automobiles all my life (started with a 1974 model Beetle). I’ve been to great services and not so good services but I must say, this was my worst experience. I usually don’t have time to write reviews or fill out surveys but I feel obligated this time. I wanted to get my 60,000 mile service done and also added | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Isabel Magana
    I’ve tried for several days now to lease a vehicle from McKenna VW in Cerritos, the employees will not return my emails . Not sure why I’m being ignored. If they’re unable to lease me the vehicle I want them they should just say so. Terribly unprofessional. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ tiffany voss
    My husband recently surprised me this mother’s day with a beautiful 2024 VW Atlas. The car is so stylish inside & quite accommodating for our busy family. I’m so impressed with the style of this vehicle, It’s a sporty yet luxurious ride all in one. Thank you to the sales associate Danika and the owner Danny for outstanding service fr | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ ave 12512
    we drove to Cerritos from the San Fernando Valley because of the deals posted online and the style and color of the car was available. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Moss
    This is our 4th VW leased through Francisco at McKenna VW Cerritos. There are many VW dealerships in the area but we continue to go back because of Francisco’s patient, no-pressure demeanor. We are a pretty no-nonsense family, and when we buy anything, we don’t appreciate the pushy, sale-sy, Wolf of Wall Street type of experience. We | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Aldanese
    Great service. Spencer was always communicating with me about the status of my car. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Chai
    nice service very friendly and detail to explain what's the problems in my car. one thing that i shame about is i already make appointment early in the morning around opening time but still have to wait long time. and they try to solve first come first serve even though they didn't make appointment. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Colleen Wong
    Aisleen helped me and was very clear, communicative and efficient. | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ diego castaneda
    Around June 2023 I took my 2022 Golf R because I was having some sensors issues. After reading many blogs people with the issue has the car fix just by replacing my steering wheel. I took my car in and Tyler said its because I added an after market lip to my car that was causing that issue. I said nope check my car in. After that, th | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ KingRae Acquisitions
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Jose Carriedo
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ zeke perez
    The staff at Volkswagen Cerritos by far AMAZING. Great service and very helpful. They finger best to give the great price with great monthly payments. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Leticia Ortiz
    Francisco, the sales representative was extremely professional as well as personable. He explained all of the features of the car and just overall made my experience at VW a stress-free and positive experience. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Vallin
    Overall I had my best experience at a dealership | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ mariayjose chacon
    Great service!! | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Miranda Judd 'student'
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Frankie Garin
    Spencer is always such a great help! I had no problems with my maintenance whatsoever. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Janet I. Morales
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Augie Rocha
    The service personel were attentive and my vehicle was serviced very quickly and was washed too! | Read Full Review
    5/9/2024 12:00:00 AM | Google
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