Book a Battery Service Appointment at Your Local Volkswagen Dealer

★★★★★ Milagros Mendoza

Excelente y esmerada atención.Altamente recomendable. | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Amy Delacuadra

Shawn was very helpful and thorough when we brought in the car for service. Great communication. Quick and easy. | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Ipek Narbay

I had a wonderful experience at Volkswagen of Garden Grove. Scotty was extremely helpful and transparent with everything. He provided clarity on the vehicle and financing which helped me as a first time car owner have a very smooth process. I would definitely recommend any first time car owners, or any car owner in the matter, to che | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Davis Ngo

Very good service | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Stephen Huy Hong

The scheduling and reminder system were great, but the service representative tone was not friendly at all. Previous visits were ok. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Jennifer Brown

My Service Advisor Clayton is always great! The service and tepairs are top notch! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Ammar Ashour

Whatever you do, stay away from the Garden Grove Volkswagen branch—even if you’re a fan of the brand. My experience with this location was absolutely terrible. Their staff is , dismissive, and clearly does not care about customer satisfaction. The vehicle quality has been disappointing, and any attempt to resolve issues was met with | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Nancy Wang

Best car buying experience! Authentically friendly, straightforward and quick! None of that silly back/forth shenanigans. Hugo Lazcano (sales) and Dave (Finance Manager) were both a pleasure to work with. Highly recommend! | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Melissa Shmelinski

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11/12/2024 12:00:00 AM | Google

★★★★★ Susan Montgomery Kinsey

I've always been pleased with the service here and the front desk folks are terrific! | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Rose Briceno

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11/9/2024 12:00:00 AM | Google

★★★★★ Richy Rich

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11/8/2024 12:00:00 AM | Google

★★★★★ Natalie & Monserrat Santiago

Isidro Torres has great customer service skills and very knowledgeable!!! | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Kathleen Torres

I brought my car in for a 7:20 AM appointment. I told the attendant that I would be waiting for the car and he assured me it would not take very long. I was the first patron to arrive at the dealership. I was told that staff that do the oil change did not even arrive until 8 AM. I ended up having to leave and go to appointment appoi | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ CrazyTrain

Thank you Clayton, for your professional services. Let’s see how well my VW holds out for a 2005 new Beetle! Take care. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ xxxxx

Chris provided excellent sales customer service and he also offered a good deal on the lease for my VW | Read Full Review

11/7/2024 12:00:00 AM | DealerRater

★★★★★ Debbie Ebel

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11/6/2024 12:00:00 AM | Google

★★★★★ Frankie “BLUE503” Perez

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11/6/2024 12:00:00 AM | Google

★★★★★ What It Take To Be The GOAT #whatittaketobethegoat

The service was excellent. Scotty really was friendly and educated us on things we needed to know | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ David Wilson

Great dealer and saleperson go to for any vw car | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Katherine Lopez

Tin at Volkswagen Garden Grove made the process of buying my new car so easy. He was patient and kind! His knowledge of each car we looked at was excellent. We left with a new car and couldn’t be happier! | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Nancy Lee

I came for my maintenance appointment with Clayton and as always he is so helpful and when I ask questions he would take the time to explain it in detail. Great service! THANK YOU! Diana L. TIGUAN | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Jose Barron

Great customer service from Isidro Torres the advisor from Volkswagen of garden grove ! !! | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Pedro Ayala

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11/2/2024 12:00:00 AM | Google

★★★★★ Eslam Enany

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11/1/2024 12:00:00 AM | Google

★★★★★ Guillermo Lopez

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10/30/2024 12:00:00 AM | Google

★★★★★ dd wooten

J.D. and the team made this a hassle free, pressure free, positive car buying experience. They get my strongest recommendation. | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Mario Pradella

Always very well taken care of at GG VW ?? | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ Oscar Castillo

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10/27/2024 12:00:00 AM | Google

★★★★★ Norma Pompa

I have leased 3 vehicles here with VW of Garden Grove and it never disappoints. Hugo has been our salesperson prior to my recent purchase and never disappoints been very nice, reliable answers all my questions, and tries to give me the best deals and discounts , I did not feel rushed or pressure into purchasing .-Took his time to he | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Michele G

I had my car repaired here a 2013 Passat. They are very informative and transparent about everything. Above and beyond service. Shout out to Clayton.. your awesome! Thank you so much! | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Jovien Miclat

Sean is always there to help… | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Vinh Nguyen

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10/21/2024 12:00:00 AM | Google

★★★★★ Robin S

Always helpful and the nicest people ever taking care of my girl! (because my car is a girl) Wouldn't take her anywhere else! | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ Jocelyn Reyes

Just purchased my first car today! A Jetta 2025 with the help of Miguel :) very kind, professional, and tried to help me out as much as he could with what I was looking for. Very informative about everything! Glad I was helped and guide through everything by him. Thank you! | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Mahabub Chowdhury

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10/19/2024 12:00:00 AM | Google

★★★★★ Anthony Khamly

Excellent service, customer oriented. My service advisor Clayton and the service manager Phan went above and beyond. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ ufkesm

Chris was very friendly but still professional. I was very nervous but he put me at ease. Thank you Chris | Read Full Review

10/19/2024 12:00:00 AM | DealerRater

★★★★★ Marian Ufkes

They were so nice. | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Sona Aghasyan

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10/15/2024 12:00:00 AM | Google

★★★★★ Elizabeth Nungaray

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10/12/2024 12:00:00 AM | Google

★★★★★ janeth Bernal

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10/12/2024 12:00:00 AM | Google

★★★★★ Tyler Luong

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10/12/2024 12:00:00 AM | Google

★★★★★ Jose Navarro

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10/12/2024 12:00:00 AM | Google

★★★★★ matt denktas

Great service and happy with with car | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Jonathan Eui-Hyuk Choi

As long as you have flexible time to wait 2-3 hours for the oil change, the service is great as they use the correct supply and record. I recommend. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Oscar Olivar

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10/9/2024 12:00:00 AM | Google

★★★★★ Ramtin Pourvasei

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10/7/2024 12:00:00 AM | Google

★★★★★ jamesjyi

Simply very helpful. Save time and energy. This is the 3rd time I bought VW from Chris. | Read Full Review

10/7/2024 12:00:00 AM | DealerRater

★★★★★ Jason71

Chris was great to deal with he had detailed knowledge of the specific car we wanted to buy and was open and honest with the purchase throughout. Good communicator. | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ Joshua Gest

Chris was Amazing. Our current car was basically non functional and we desperately needed a reliable vehicle. Chris worked with us and our budget. He got us into a lease on brand new 2024 Taos that fit our needs. My Wife and I have never purchased a car new, but I felt truly heard between Chris and David in Finance. Both of them are | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Raymond Haller

Always fast and courteous service. | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Magaly Umana

I really recommend this place, the staff is very attentive, especially the salesman Jairo Londoño, very knowledgeable and extremely patient (due to my indecisions lol) as well as the manager Anthony Santos, both very cordially did the impossible to meet our expectations. Thank God today we are very happy with our new vehicle! ?? | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Nightskygal “Nightskygal”

Great service. Comfortable environment. Facility did not have the replacement part for my vehicle but Isidro found another Volkswagen dealership 1 1/2 hours away and sent one of his reps to go pick up the part. I was traveling out of state at the time and I could not come back another time so it had to get done that day. Thanks so | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Gary Schnurr

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10/4/2024 12:00:00 AM | Google

★★★★★ Erick Pulido

Inventories the best in Southern California! The staff there is great, very nice very patient and just there to support any customer needs! I may buy the next VW there just because it was that easy… thanks again Chris, Anthony and everyone else! | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ eva dostzada

Really horrible car. I leased a VW Tiguan for three years, and within the three years it gave me sooo many problems! The battery kept failing on me and left me stranded so many times it was embarrassing. I had to call AAA for a jump over 10 times it was pathetic that a brand new car would be so faulty. It was so cheaply made and the | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Scott LeGros

Great experience all around! Clayton was a great help and I had my car in and out in a day. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Peter Liu

I had a good experience with the staff to service my car here. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Greg Scherer

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10/2/2024 12:00:00 AM | Google

★★★★★ Dan Chien

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10/1/2024 12:00:00 AM | Google

★★★★★ Joseph Torres

Always professional and great work done. Isidro and the guys in the shop were able to get my car out very quickly. Thank you to the team at VW of Garden Grove. | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Neji Truong

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9/30/2024 12:00:00 AM | Google

★★★★★ Monica Rivera

Thank you for the quick service. Isidero was very helpful and answered all my questions. | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Sandy Campbell

Very accommodating Service wait time was very short | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Carolina Martinez

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9/29/2024 12:00:00 AM | Google

★★★★★ Ernie

The staff at Garden Grove VW were Awesome. Great customer service, especially by Tin Ma. He was quick to respond to my questions over email and text. In person he was super attentive to my family and I. Would highly recommend you buy your VW at Garden Grove VW. | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Rhonda Tharp

Great service department! | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ JJAMES YI

Honest. Straight forward. Quick. Easy. I did get lease from Chris three times already. | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Robert

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9/28/2024 12:00:00 AM | Google

★★★★★ JJAMES YI

Honest. Straight forward. Quick. | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ Stella Cox

clear communication and amazing customer service! | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Markus Arriola

Great and easy to work with!! | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Solly k

I got my car serviced here and had a positive experience. The only person I interacted with was Clayton, but he kept me informed on the status of my car and the service was done well. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Kristine Raz

Very satisfied with the service every time i have to bring my car. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ M Castanon

Shawn was great took care of everything expeditiously. Thank you for all your help. | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Macrina Romero

Buen lugar para comprar son muy serviciales y precios súper cómodos. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Felix Razo

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9/25/2024 12:00:00 AM | Google

★★★★★ Emily Vazquez

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9/24/2024 12:00:00 AM | Google

★★★★★ tri nguyen

Months ago I brought my car in for misfire, they said that I need new battery because it’s aftermarket even though it’s 3 months old from Walmart due to slow cranking cost me around $500 . Last week I bought it back because the same symptoms as before and they replaced starter and cable ( which raised questions on the battery they r | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Raymund Villeno

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9/23/2024 12:00:00 AM | Google

★★★★★ Arce Estremera

Shawn has helped me a few times now and he is always courteous, knowledgeable and friendly. He is pretty much a rockstar. Always helpful and quickly responds to messages. | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Hilary Brown

The service at this location is unmatched. They took such good care of me during my car leasing experience and that is what keeps me coming back to VW of Garden Grove. Scotty and the entire team are the best! | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Daisy Robledo

Experience was easy, car was delivered , 10/10 Thank you Chris ! | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Shelly Ochwat

Friendly and quick service!! My service advisor was very helpful! I bought my car here and I will continue to get it serviced here! | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ HAVASU HOTTY1

Awesome service. Shawn took great care of me. Quick service, very friendly, professional and knowledgeable. He listened to all concerns and he took care of everything...even the little things that many times other places will just let slide and think you won't notice. I'm super happy with the service I received. Thanks Shawn and VW o | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Jane Allen

Shawn C. our Service Adviser took care of business and made our experience a great one by being thorough, honest and professional. He was the best service advisor there and I couldn’t be happier with his service. | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Dolores bos

Have been going to have VW serviced since 2019. Always more than pleased with the way they treat me as a Customer. Would not go anywhere else. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Dave Tran

Garden Grove Volkswagen dealership is an excellent place for buying a car/SUV including price. The sale man, finance guy and other are very kindly, helpful and professional services. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Joleen Nguyen

this review is based on my experience with VW of GG for a recall for my GTI. I WAS SO THRILLED TO BE WORKING WITH SHAWN FOR THE FIRST TIME! i went online to make an appt (easy peasy, by the way!) and was assigned to Shawn who i've never met before. He was so welcoming and personable, definitely is very knowledgeable in all the questi | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Dianne Musni

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9/16/2024 12:00:00 AM | Google

★★★★★ Robert Hertzberg

My experience at Volkswagen of Garden Grove was fantastic! I had a small warranty recall to get taken care of on my new car. My service writer Isidro got me in quickly, got me out in under one hour and had my car washed! I live and work a little closer to another be dealer. After multiple phone calls and only reaching the answeri | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ Jillian DePue

Such a great experience today getting my 2024 VW Jetta! Hugo was absolutely AMAZING and such a great help. He really did make the experience so enjoyable and made it all go so smoothly! Thank you!!! | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Vladimir Benitez

Sean and Clayton in the service department are always so welcoming. They clearly inform of the services and time estimates. Always a positive experience. | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Krystal Millan

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9/14/2024 12:00:00 AM | Google

★★★★★ DeeDee Corley

Straight forward, honest, easy and quick sale. I would highly recommend. Definitely buy my next vehicle from them again! | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Roberto Delos Reyes

Clayton of Garden Grove was very professional and knowledgeable. | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ jef wil

Very professional and smooth online purchase. Price and options were quoted upfront. Makes car buying enjoyable. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Jack Miller

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9/12/2024 12:00:00 AM | Google

★★★★★ himyname1243432

Great people ?? | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Heather Crisantos

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9/11/2024 12:00:00 AM | Google

★★★★★ Laura Goloy

I was very happy taking my VW in for service here. Isidro was great to work with and very communicative. The repair even cost less than originally quoted. You can send texts to communicate with the service team and they offered a ride back home if I didn’t have one. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Suzy Barich

Shawn was great!! They fixed my car and washed it too. Very friendly and helpful staff. | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ Koree Yniguez

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9/9/2024 12:00:00 AM | Google

★★★★★ paul bleile

Prompt service and great communication | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ Jenny Martinez

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9/6/2024 12:00:00 AM | Google

★★★★★ Luis Gutierrez

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9/6/2024 12:00:00 AM | Google

★★★★★ Reginald Woods

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9/5/2024 12:00:00 AM | Google

★★★★★ George Ornelas

Getting my car serviced here is probably the best choice I made because Isidro and his technician Irving were able to fix my car right before Labor Day weekend which took a lot of stress of my shoulders! Isidro is an honest man and very communicative during the whole process thank you guys ! | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Rangana Bartlett

Fantastic experience buying my first VW and GTI! Shoutout to Tin for making the whole process completely transparent and so seamless! | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Christian Ado

Took my MK7 in for a recall. VW GG provided great communication from start to finish. I work about 7 miles from the dealer, provided a Lyft ride to work as the job required the entire day. Came back to a fully repaired and washed/cleaned car. Enjoyed the experience | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Phyllis Steele

Shawn did a great job. He explained things well and took care of the rides I needed. | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Daryll Magno

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9/4/2024 12:00:00 AM | Google

★★★★★ Cari Means

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9/3/2024 12:00:00 AM | Google

★★★★★ Bridgette Loya

The team here always is so awesome, honest & gets service done on time if not earlier! | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Felipe Valdez

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9/2/2024 12:00:00 AM | Google

★★★★★ Sheryll Ryder

I bought my car at VW of GG and they have always given me great service and taken care of any problems I’ve had. One time I went to get gas for my car and couldn’t open the little door to get to where you insert nozzle. I drove over to VW of GG and they took in the back, figured out the problem, fixed it, and brought it back out to | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Sophinn Thoeurm

Came in for a recall/80k maintenance. Service was timely and Shawn always provides the best service. Cordial and professional throughout the whole process. Communication was clear and concise. I will always trust them with my vehicle. | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Vs Momma

Super quick and easy | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ tony huynh

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8/31/2024 12:00:00 AM | Google

★★★★★ Emily Bowman

Shawn in the service department was so helpful and really went above and beyond for us. I have had issues with other VW dealerships in the past and Volkswagen of Garden Grove is a breath of fresh air. | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Alexander Nguyen

A very good service, friendly, and professional. Thank you so much, Shawn! ???? | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Emy Perich

Manager Ray Ibarra and finance manager Anthony Chapa are truly exceptional. If anyone needs a car please come to VW of Garden Grove, you’ll be in great hands without a doubt. | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Rangana Bartlett

Fantastic experience buying my first VW and GTI! Shoutout to Tim for making the whole process completely transparent and so seamless! | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Camila Manchester

Had a great experience with Shawn and the rest of his team. They went above and beyond to make sure I was taken care of. Always trusting them with my vehicle. | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Tommy P

Went in for a recall service on vehicle. No pressure from advisor and quick turnaround! I would come back again! | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ lucas.morgan567

I was in a crunch to get a new car as soon as possible for the most reasonable price. Chris made the entire process incredibly quick & easy. He’s extremely enjoyable to work with and I’d recommend him to anyone looking for a new ride! | Read Full Review

8/29/2024 12:00:00 AM | DealerRater

★★★★★ Kim Novak

Great service and turn around time, just wish prices on everything in America weren’t going up everywhere | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Dr. Tahir Aziz

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8/28/2024 12:00:00 AM | Google

★★★★★ Lori VanSkyHock

This was the third dealership I had been to in three days, and third time’s the charm! Hugo was very friendly and informed about what I was looking for. I found my perfect car and was in and out in less than two hours! This place is family-friendly and so much better than an auto Mall. I will be a customer for life! | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Priscilla Schubert

I had an amazingly wonderful experience at VW of Garden Grove! Everyone treated me with kindness and courtesy and made me a very great deal!! I am very, very happy with my purchase of my VW Taos!! Special thanks to JD and Dave who took excellent care of me!! | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Bartolo Estrada

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8/26/2024 12:00:00 AM | Google

★★★★★ Noemi Solis

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8/25/2024 12:00:00 AM | Google

★★★★★ Gustavo Sosa

They all worked with me as a team to help me out and guide me through everything. Thankyou, happy with my purchase. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Mohammad Al Hawari

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8/25/2024 12:00:00 AM | Google

★★★★★ Juan pablo Magadan

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8/25/2024 12:00:00 AM | Google

★★★★★ Jennifer Brown

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8/25/2024 12:00:00 AM | Google

★★★★★ Wendy

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8/25/2024 12:00:00 AM | Google

★★★★★ Tommy P

When in for a recall service on vehicle. No pressure from advisor and quick turnaround! I would come back again! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Ronann Reeves

I am beyond happy with Garden Grove VW. Miguel (Salesman) and Anthony (Finance man) were absolutely the best. I have purchased several cars and they made the process of buying a car by far the best. Approachable, supported me thought the whole process and got me the best deal. Thank you! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Anthony S

Staff were knowledgeable and attentive. Good customer care. Worked with my time constraints and my budget to get me the deal I wanted. Tin was very friendly and professional. The finance team was very good about getting through the paperwork in a streamline way. Would recommend! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ jasonmoussa1

Had a great experience making my purchase with Chris! I needed to get a car fast and had to do most of the process via text and he made it so easy that when it was time to get the vehicle most of the process was already done 10/10 rating! | Read Full Review

8/23/2024 12:00:00 AM | DealerRater

★★★★★ Daniel Timmerman

I took my Volkswagen to this dealership for an AC issue. I was charged a $215 diagnostic fee and then found it would cost $4583 to replace an AC line. Needless to say I declined. Took my Volkswagen right off to a nearby AC specialist who fixed my problem for a fraction of the cost. AC now runs ice cold and like new. I was also quoted | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Tony Perez

I brought my car in for two recalls. I brought my car in at 8:45am and it was ready by 1pm. They even offered to give me a lift near by! Came back to a clean car inside / out. The recalls were taken care of swiftly | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Linda Snell

Great customer service:). | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ rbturbina

Chris is very knowledgeable about the vehicles! Me being a car guy I really appreciate that. We started chatting about project cars that we had/have. He actually knows what engine the vehicles have unlike some previous sales reps I have encountered. Overall great experience with chris, thank you! | Read Full Review

8/21/2024 12:00:00 AM | DealerRater

★★★★★ Michele Riley

Everyone was very nice and helpful. From the people in the parts dept & in service. I basically googled my problem with my car & explained the issue to my service advisor & was charged for exactly what needed. The repair was cheaper than McKenna VW. I would recommend getting your car fixed here!! | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ John Iskarous

Great service dept. They keep you updated throughout the process and very helpful. | Read Full Review

8/20/2024 12:00:00 AM | Google

★★★★★ Anna Chenakina

Great service and friendly staff! Took care of my issue promptly and added a courtesy wash free of charge! Wonderful experience. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Carlos Arias

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8/18/2024 12:00:00 AM | Google

★★★★★ Eliceo Ayala

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8/18/2024 12:00:00 AM | Google

★★★★★ mhm

Chris Kelly is the worst person I have ever interacted with in my life and needs to be fired immediately. He is rude, unprofessional, and ignorant. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Fernando Centeno

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8/16/2024 12:00:00 AM | Google

★★★★★ Bernice Diaz

It was a smooth transaction. No waiting time at all. Went in for recall got a Lyft home and back when done. How simple is that. Great experience | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ nina rogers

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8/15/2024 12:00:00 AM | Google

★★★★★ Sandy Whitcomb

Ray & Scotty provided excellent customer service. My car was gassed up and ready to go when I got there- all I had to do was sign the papers- the finance guy wad very nice too! | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Alesia Guerrero

Friendly and professional ?? | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Debra Knowles

Great service. | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Lina Vazquez

Volkswagon of Garden Grove Service Dept. provided me with excellent service. They give clear communication, quotes, video of the car issue's and car returned on timely manner. Overall great customer service. I’ve been going to them for over 15 years and they have provided me with reliable services. I drive long distances and my car | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Peter Lim

I had great experience at VW of Garden Grove, CA. Tim Ma, the sales agent was really knowledgeable and responsive to my need. I don’t feel the pressure. He show me different choices and selections of vehicles and explain them well. Highly recommended! | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Eugene Robledo

Excellent customer service | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ jose Cianciarusa

Isidro Torres five-star prices one star | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Ron Zaras

One of the best dealership experiences that I've had in 15+ years! Came here for some warranty work on an '18 GTI and I had an exceptional experience, from Shawn's customer service to the quality of the work done. This dealer isn't super local to me, but absolutely worth going the extra distance. | Read Full Review

8/12/2024 12:00:00 AM | Google

★★★★★ Henry Salcido

All I have to say is Hugo the sales person that helped me out did everything over the phone within 30 min got me approved with low APR and basically no down payment. He was so helpful and got the job done so when I went in person to get the car it only took 20 min to sign the paper work and I was in and out. Also the finance person “ | Read Full Review

8/11/2024 12:00:00 AM | Google

★★★★★ Callum Theobold

Huge thank you to Shawn Chhoeun at the service department for VW Garden Grove! Shawn provided me with top level customer service and genuine kindness while my car was under his care. It was refreshing to find a fellow car enthusiast working at a dealership and have an honest conversation about what needed to be done to fix my vehicle | Read Full Review

8/11/2024 12:00:00 AM | Google

★★★★★ Johanna Mariscal

I didn’t buy a car but my review is based off the great customer service that Hugo provided my brother with. My brother had mentioned how much Hugo had helped him and how happy he was with his purchase so when we picked up the car I got to witness how nice and helpful Hugo was. I am definitely considering that location for my future | Read Full Review

8/11/2024 12:00:00 AM | Google

★★★★★ Dave Johnson

Clayton did an amazing job educating us on which maintenance steps are needed and in the order that makes the most sense. Great Job! | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Garrett

Super easy process, Super friendly people. In and out in just a couple hours after test driving multiple cars. Ended up purchasing a used 2021. Passat Would repeat. | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Berenice Hernández

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8/10/2024 12:00:00 AM | Google

★★★★★ Thom Delano

This was absolutely the best car buying experience I've ever had. | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Saied Omar

Came to this location and was extremely happy with Hugo’s service! Hugo took care of us and made sure we were extremely satisfied and comfortable with every detail before we decided to close the deal. Highly recommend coming here and asking for Hugo! | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Melissa Tran

Honestly I couldn’t speak more highly of VW of GG. David Keefe from Finance and Scotty Redmond in sales have helped me twice now in less than 3 years. My first experience was extremely easy and quick - overall a great positive experience but I am not exaggerating when I say that my second experience beats even that first one. I was i | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Omar Armijo

Great service, great salesman, great treatment. Fast service. Above all else. Honest!!! | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Frances Derico Tanner

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8/6/2024 12:00:00 AM | Google

★★★★★ Christel Brown

EDIT: I did receive a call back today from the General Manager, Greg Bozzani, which I very much appreciated. He is very sincere about trying to make things right and wanted to understand the background and what had happened. I feel confident that he will ensure that my issues are taken care of, and that any future concerns (hopeful | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ jose esquivel

I had an issue with my car, so I took it where I bought it, the cover for my mirror fell off, I tough the car was under warranty, the service manager had attitude issues and did nothing to resolve this problem and Installed back when this cover has scratches on it, so I’m going to take it to a different dealer ship I hope they take c | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Brock McNeff

Extremely happy with our experience at VW of Garden Grove. Hugo made the process easy and simple. He was able to get my wife out of her Mazda and into a new VW Atlas to accommodate our growing family. The entire VW of GG staff was very family friendly allowing our toddlers to laugh and play in the showroom while we made a deal. H | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Johnny Micklo

Good | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Deniz M.

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8/5/2024 12:00:00 AM | Google

★★★★★ Enrique Salas

I’m glad we came here to buy my father’s vehicle The people here are amazing not pushy at all, A.D Was an awesome salesperson, very patient and took care of both my parents as soon as we got there.. I would highly recommend two friends and family. | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ One

I should have bought from Chris rather than from the closest shop which gave me a bad impression | Read Full Review

8/5/2024 12:00:00 AM | DealerRater

★★★★★ Mark Mattias

Setting the appointment on-line, the check-in and the courtesy Lyft ride to work was all easy and seamless The 10,000 mile / one-year service was done in about an hour I have an ID.4 electric vehicle, yet the service report indicated a bunch of combustion engine checks, oil, engine air filter, muffler, fuel lines, etc It would be | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Christel Brown

This is the worst dealership I've ever dealt with. There is zero communication between employees in the Service Department. I have had issues every time I've been in there. They have NEVER been able to fix a window issue I had right off the bat. I bought the car in 2022, all worked fine when I drove it off the lot, and when I got it | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Kwez The Sampler

Gotta great deal on a beautiful ford fusion. Hugo and the finance team made it hella easy and drove out not an hour after showing up. Top notch costumer service! Ask for Hugo! Thanks yall! | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Quigman2

I dropped my car off and had several repairs which were very readonable. My car was ready quickly. I was very pleased! | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Rocio Rodriguez Thomas

Chris Kelley explained the 2024 Taos features with genuine clarity. He pointed out important basics like how to adjust rear view mirrors and modify dashboard settings. He also took the time to explain unique car technology and helped show me how to pair my cell phone with the new vehicle. It was nice working with him. Thanks for you | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ shahla minuchehr

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8/2/2024 12:00:00 AM | Google

★★★★★ Edward Lin

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7/31/2024 12:00:00 AM | Google

★★★★★ Diana Lee

SHAUN'S the Best! He takes his role very seriously and on top of things ALL the time-you leave happy ??! ?? | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Lisa Zaidi

Clayton always does a wonderful job. Always friendly and informative | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Craig Grimes

Great experience start to finish! | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Benjamin Cervantez Ramos

Scotty was really helpful, caring, and respectful. I usually hate going to dealerships and dealing with salespeople but Scotty went above and beyond. Took his time to answer all of our questions and gave us time to make our final decision. We ended up buying a car today. Thank you so much Scotty. I definitely recommend VW of GG and m | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Emilio Rangel

I brought my Golf to VW Garden Grove because my daughter took her car to a regular mechanic not a Volkswagen mechanic to get the brakes done and they were loud and skipping. Sean was my service guy at VW and he explained the brakes were never properly adjusted. Sean got my car properly fixed and I was very happy with the service. Thi | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Gillette Family

Jaydee was easy to work with and knowledgeable. Dave in finance was informative & helpful. Would purchase from them again. | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Daniel Timmerman

They say never take your car into the dealer for repair. For years I held to that mantra, however, I didnt listen to my intuition. I took my Volkswagen to this dealership for an AC issue. Was charged a $215 diagnostic fee and then found it would cost $4583 to replace an AC line. Needless to say I declined and should have already s | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Amandarose Phillips

Clayton is great. Fantastic customer service! | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Felipe Estrada

Really good experience, they took care of my car in a very professional way. They washed it after servicing it and left it looking spotless! I really recommend this dealership, thanks guys! | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Cindy Hua

Shaun was great, he fit me in after I was running late! Such great service, he really saved the day!! Even made sure to give my car back all washed and clean!! ?? | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Mark

Chris was a pleasure to deal with- super responsive and straight forward. A great car buying experience. | Read Full Review

7/25/2024 12:00:00 AM | DealerRater

★★★★★ Jennifer Martinez

The service was great! Called for an issue and within a day had an appointment and a smooth repair. Got the car back and it was clean and running perfectly! | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ Moni Ward

First time being a customer at VW of GG. I saw a car online, I entered my info, and Tin Ma contacted me via text message within 30 minutes. Tin Ma was one of the most professional and courteous salesmen to work with. The whole process from first contact to finance manager was very smooth. Highly recommend ???? | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ Jennifer

Clayton is so great to work with. The staff is kind, quick and there is good communication. Dealership is nice and clean. Great experience | Read Full Review

7/23/2024 12:00:00 AM | Google

★★★★★ matt kai

Tin Ma was so kind and polite, response to question fast. Best car salesman! If you want to buy a VM, go see him. | Read Full Review

7/23/2024 12:00:00 AM | Google

★★★★★ Angela Stecher

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7/23/2024 12:00:00 AM | Google

★★★★★ Karen Robertson

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7/22/2024 12:00:00 AM | Google

★★★★★ Patricia Rincon

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7/21/2024 12:00:00 AM | Google

★★★★★ noel

Hugo and the finance team are the best! They put me in the car I wanted with an affordable payment. They truly delivered on service and professionalism where prior dealerships failed. | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Michelle Vukelic

Friendly staff. No pressure into services that I don't need. Thank you. | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ snow7kids

We had a great experience leasing our new Jetta with Chris. Very friendly and knowledgeable. This is our 3rd vehicle..returning customer. | Read Full Review

7/20/2024 12:00:00 AM | DealerRater

★★★★★ JT O

Clayton is always professional and helpful. Utilizing the features the crew has available makes the maintenance of my vehicle easy. | Read Full Review

7/19/2024 12:00:00 AM | Google

★★★★★ Casey Pantoja

| Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ Robin D. Lightcast

Got an incredible deal and everything was smoother than butter. Great car and great service! Special thanks to Chris! | Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ Maegan Dickason

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7/15/2024 12:00:00 AM | Google

★★★★★ Felicia Jukic

My husband and I just purchased a vehicle from Tin Ma. He made the entire visit a great experience! The communication beforehand was great, and he had the vehicle ready to test drive upon arrival. He was knowledgable, and had answers to all of our questions. We will definately be returning to see Tin in the future! Anthony in finance | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ michael cho

Excellent service Both sales & service department Easy on deals from sales and precision quality on service department | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Paulo Custodio

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7/15/2024 12:00:00 AM | Google

★★★★★ Quinn Shurian

The team was able to accompany early arrival and were very open about the needs of my car. | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Isac Alvidrez

Service technician was very rude and disrespectful | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Jason Lee

Just perfect. Not even single min. Waste walk in walk out with a new car key. | Read Full Review

7/13/2024 12:00:00 AM | Google

★★★★★ jimmy neutron

The best car buying experience I have ever had! Straightforward and non-nonsense. I was treated fairly and with respect. The team made it as quick and smooth as possible. Big thanks to Chris Kelly!! | Read Full Review

7/13/2024 12:00:00 AM | Google

★★★★★ Ramona Casares

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7/13/2024 12:00:00 AM | Google

★★★★★ Mia Irene

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7/12/2024 12:00:00 AM | Google

★★★★★ Kate Hefty

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7/12/2024 12:00:00 AM | Google

★★★★★ Brianna Garcia

Miguel Pedroza is the best here. We went to look at new cars since my lease was coming up, and he got me exactly what I wanted. He worked with all of our requests and answered all of our questions. What I really love about Volkswagen GG is how they listen to you. I mentioned I originally wanted a gray car back in 2022, and Miguel wor | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Hasan AlMatrouk

I had a fantastic experience purchasing a car with Scotty at Volkswagen Garden Grove. He understood that I was in town for a short period and needed to move quickly, and he delivered flawlessly. Scotty's responsiveness and helpfulness made the entire process smooth and efficient. He ensured I got exactly what I needed. I highly recom | Read Full Review

7/9/2024 12:00:00 AM | Google

★★★★★ ashley zeller

Huge thank you to Eric in Sales who made the process so seamless for us. He had everything prepared upon our arrival and we were in and out quickly! He went above and beyond to make sure our experience was great and easy. We were beyond pleased thank you for the expectational customer service! | Read Full Review

7/2/2024 12:00:00 AM | Google

★★★★★ Ernest Raheb

I worked with the team and although it took a while they did the best they could and took care of me during the process! | Read Full Review

6/26/2024 12:00:00 AM | Google

★★★★★ Robert Garcia

DO NOT BUY AN EV FROM HERE. I bought one 3 months ago and immediately started having issues. When I reached out for assistance didn’t even get a response. I was hoping it would get better but sadly no just have a car with no range. I REPEAT DO NOT BUY AN EV FROM HERE. **UPDATED** Manager reached out and brought my car in for an insp | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Hao Quan

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6/20/2024 12:00:00 AM | Google

★★★★★ Debbie Blum

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6/20/2024 12:00:00 AM | Google

★★★★★ David Valdez

Dishonest and uncaring. Take your business where you will be appreciated | Read Full Review

6/20/2024 12:00:00 AM | Google

★★★★★ Will Gugisberg

Great service is always at Volkswagen of Garden Grove. Clayton and Phan took great care of me. Maintenance was completed and Car was washed and clean and ready for pick up | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Urooj Sharif

I have been a loyal customer at VW Garden Grove for years now. Recently decided to trade in my Jetta for a Tiguan and I love it. Shoutout to Hugo for the above and beyond customer service. It makes all the difference. Thank you!! | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ Robert Martinez

Great service, in and out with no hassle. Pricing was on point and I would recommend VW of GG to all my friends. | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ noemi medrano

Hugo was very helpful, honest, and did not push. He gave us our space to make a choice. Thank you. | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ hyder jamal

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6/18/2024 12:00:00 AM | Google

★★★★★ zagi620@gmail.com Jun

| Read Full Review

6/17/2024 12:00:00 AM | Google

★★★★★ Chris Hong

Isidro is one of the best service guys I’ve encountered. I was late to my appointment but he still took care of me! | Read Full Review

6/17/2024 12:00:00 AM | Google

★★★★★ Raymomd Alegre

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6/16/2024 12:00:00 AM | Google

★★★★★ Jonathan O

Car buying experience was fast and smooth. The sales comsultant who assisted me, Hugo Lazcano, was extremely professional and honest. Highly recommend asking for him for your next purchase. | Read Full Review

6/16/2024 12:00:00 AM | Google

★★★★★ connie ferenal

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6/16/2024 12:00:00 AM | Google

★★★★★ David Escobedo

Good service all around, I give two thumbs up! | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ James Rothbart

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6/15/2024 12:00:00 AM | Google

★★★★★ Le Tran

Clayton was a pleasure to work with. Very knowledgeable. Garden grove Volkswagen was awesome. Was able to squeeze me in for same day appointment. My wait time was about an hour which wasn’t bad. Definitely will always be coming back to this garden grove location. | Read Full Review

6/14/2024 12:00:00 AM | Google

★★★★★ Cathryn Shores

I I consistently visit this place because the employees are friendly and polite. | Read Full Review

6/14/2024 12:00:00 AM | Google

★★★★★ VI NGUYEN

Great service | Read Full Review

6/14/2024 12:00:00 AM | Google

★★★★★ Franca Oteka

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6/13/2024 12:00:00 AM | Google

★★★★★ Raymond Wagoner

Repaired a fuel injector problem under warranty and identified a belt and brake fluid issue that were resolved quickly. Car is running good and repairs were done in a day. I am quite satisfied. | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Abdi Sherif

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6/12/2024 12:00:00 AM | Google

★★★★★ David Swanson

Great experience | Read Full Review

6/12/2024 12:00:00 AM | Google

★★★★★ Naomi Kyo

| Read Full Review

6/12/2024 12:00:00 AM | Google

★★★★★ D G

Chris Kelly was an awesome salesman to work with and David in finance was through, honest, and funny to talk to. Definitely will be buying VWs from them going forward | Read Full Review

6/9/2024 12:00:00 AM | Google

★★★★★ GEORGE CATALASAN

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6/9/2024 12:00:00 AM | Google

★★★★★ Michael Carda

What great customer service I received. Five star. | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Jatin Kailas Bhore

I always have a great experience getting my car serviced here. Shawn and service team are amazing thoughtful, helpful, and very patient in answering all my questions. | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Carl Logan

Went over and above helping with my Tiguan. Needed some warranty repairs, got hooked up with a loaner and I was of until the repairs were done. Shawn was great! | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Dario Talavera

Fast and professional service | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Robert Garcia

DO NOT BUY AN EV FROM HERE. I bought one 3 months ago and immediately started having issues. When I reached out for assistance didn’t even get a response. I was hoping it would get better but sadly no just have a car with no range. I REPEAT DO NOT BUY AN EV FROM HERE. | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ DeMarco C

Excellent service. I would recommend this dealer. I will choose to go to this dealership even though it is a little farther due to the above and beyond service received. | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ Yazmin M.

Jaydee is sales person is a superstar! He was very polite and knowledgeable about VW electric cars. I didn’t feel pressured to buy a vehicle which I appreciated. The rest of the VW staff (contracts, cashiers, accessory store, lender rep) were also very nice and helpful. Test driving and the purchasing process was quick and efficient. | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ Gregory Ferrier

The entire crew at Volkswagen-GG were thoughtful & considerate in processing, repairing, and getting me on my way in a timely manner. Thanks again! | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ yoyo ran

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6/4/2024 12:00:00 AM | Google

★★★★★ Kameron White

We came in from Fontana to look at a pre-owned vehicle at VW of Garden Grove. We had a great experience with our salesman TIN MA. He took his time showing us the car. The car was un good condition and great mileage for being a 2019. There sales price was coming in below average from other dealers. We got a great price. Our time spent | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Maha Mooman

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6/4/2024 12:00:00 AM | Google

★★★★★ Cory Fajardo

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6/3/2024 12:00:00 AM | Google

★★★★★ Jeremy Sakaguchi

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6/1/2024 12:00:00 AM | Google

★★★★★ Kelsey Medlin

Clayton was a great service advisor! Always good to chat with while waiting for my car to be brought out. He’s helpful, kind, and funny. | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ Brett L

Phan and Shawn took great care of my car. Great experience! | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ L

I am you customer for more than 15 years - I like your service!! Thank you! | Read Full Review

5/31/2024 12:00:00 AM | DealerRater

★★★★★ Allison Lane

They had me in and out in my dream car in just a couple hours. Fastest dealership experience and the best people. Scotty in sales was a champ and I highly recommend him! | Read Full Review

5/30/2024 12:00:00 AM | Google

★★★★★ J. Mags

Isidro provides great service for the diagnostic of my beetle. I usually used this VW dealership on all Beetle that I used before.. | Read Full Review

5/30/2024 12:00:00 AM | Google

★★★★★ Pedro Vazquez

Like any other dealer you will always pay more when it comes to car service but Isidro Torres the tech that attended me was great .Hopefully my car won't need service till next year but if needed I will take it to Garden Grove Volkswagen because of Mr. Torres | Read Full Review

5/30/2024 12:00:00 AM | Google

★★★★★ Ha V Nguyen

Excellent service cooperation. Will recommend to friends to buy a car. especially the great work from Chris Kelly and Brayan. | Read Full Review

5/26/2024 12:00:00 AM | Google

★★★★★ Mario Diaz

Great experience dealing with everyone that helped out with the purchase of our new family vehicle. | Read Full Review

5/26/2024 12:00:00 AM | Google

★★★★★ SamirHanna9250

Good dealership. Chris Kelly was very polite and helpful. I highly recommend Volkswagen of Garden Grove and Chris Kelly. Thank you. | Read Full Review

5/26/2024 12:00:00 AM | DealerRater

★★★★★ Ha Nguyen

Excellent service cooperation. Will recommend to friends to buy a car. especially the great work from Chris Kelly and Brayan. Thank you for all | Read Full Review

5/25/2024 12:00:00 AM | DealerRater

★★★★★ Yolanda Ruiz

The staff is super nice, very welcoming. Isidro is probably the best one!! Ask for him he’s great. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ annie bach

I have leased two vehicles from here and have all of my vehicles serviced at this location. I always receive great customer service. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Dee Walker

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5/23/2024 12:00:00 AM | Google

★★★★★ Bree Deutsch

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5/23/2024 12:00:00 AM | Google

★★★★★ Judy

Friendly, professional and straightforward. No hidden fees. Introduced to me my new car functions with patient. | Read Full Review

5/23/2024 12:00:00 AM | DealerRater

★★★★★ Kristine Raz

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5/22/2024 12:00:00 AM | Google

★★★★★ Peter Luong

Clayton helped me and made the experience go very smoothly. Great service. | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Jeff Richardson

Isidro was awesome! He was competent, friendly, punctual, kept me updated on progress and delivered above and beyond stellar service! | Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ David “IamtheKingpin”

Superb car buying experience. Everyone was so thoughtful, nice and helpful. The F&I manager was thorough and quick. I would definitely get my next VW here for sure | Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ Diana Lee

My service rep Shaun works so hard and efficiency yet still professional! Thx Shaun | Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ Atlas Peak Edition Buyer

Super friendly, super thoughtful, super thorough, super helpful, and super quick. Love them I will defiantly get my next VW here. | Read Full Review

5/21/2024 12:00:00 AM | DealerRater

★★★★★ Jorge Prado

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5/19/2024 12:00:00 AM | Google

★★★★★ Daphne Dang

Miguel was so helpful with me and my family and walked us through every step to buying my new car! He was extremely kind, communicative, and informative. I had a great experience at VW GG and i’m so happy with my new car! | Read Full Review

5/19/2024 12:00:00 AM | Google

★★★★★ Manuel Torres

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5/18/2024 12:00:00 AM | Google

★★★★★ Tom Horn

Great customer service ?? squeeze me in on a Saturday with no appointment and took care of my problem. | Read Full Review

5/18/2024 12:00:00 AM | Google

★★★★★ Cade Becker

Great group of people. Best finance manager I’ve ever dealt with! | Read Full Review

5/18/2024 12:00:00 AM | Google

★★★★★ Letisha Garcia

We went in a bit before closing but JD was great along with the rest of the staff. Great experience and left happy with a beautiful new car! | Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ Brian Asbill

JD did a great job | Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ Nicholas Filippone

Had a quick service done and some recall notices taken care of. This was my first experience with this dealership. Shawn was completely professional and communicated well with me throughout the process. The best part was that the service department did not seem over scheduled and crowded like some other (non-VW) dealerships I’ve been | Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ Heather Yoon

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5/16/2024 12:00:00 AM | Google

★★★★★ Karina Serrano

Thank you Chris for all your help, absolutely love my new car. Pleasure doing business with you! | Read Full Review

5/16/2024 12:00:00 AM | DealerRater

★★★★★ Mina Ibrahim

I had a great experience getting my new GTI from here. Eric knew a lot about the car and was very helpful throughout the whole process. | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Lal Bansiwal

I like JD is good sale person | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Michael R

Typical experience with a dealership. | Read Full Review

5/14/2024 12:00:00 AM | Google

★★★★★ Areli Torres

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5/13/2024 12:00:00 AM | Google

★★★★★ Dave Tongol

This is our first Volkswagen vehicle but not our first new car but this was the first purchase in our buying experience that we dis not feel we are taking advantage off or sales mark up. Chris Kelly is very straightforward msrp sticker price apr computation no hidden fees no negotiating needed cause you feel like your buying an item | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ Dalton Shane

Great knowledgeable staff and great communication along the buying process. We had the deal lined up before we went and Chris was great getting us in and out in a proper amount of time. | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ Danny stewart

Had a great Experience, Hugo has been fantastic and the team that helped me were great. Looking for a new car can be a rough experience but they made it seamless. This was my 3rd dealership i went to and by far the most transparent ! | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ steve jeon

Chris and Eric were attentive, knowledgeable, and went above and beyond to get me the best deal possible. Highly recommend them and the dealership for anyone in the market for a new car! | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ fernando iribarren

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