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Stevens Creek Volkswagen

★★★★★(33)read reviews

4490 Stevens Creek Blvd, San Jose, CA 95129

(408) 899-5307 Ask About Our Service Specials!

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Service Offers

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$20 Off Genuine VW Brake Pad and Rotor Replacement¹¹Click Here for Details
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$5 Off Front Wiper Blade Replacement³Click Here for Details
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$20 Off Genuine Volkswagen Battery¹³Click Here for Details
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$124.95 Oil and Filter Service¹Click Here for Details
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$5 Off Genuine VW Pollen Filter/Engine Air Filter²³Click Here for Details
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$25 Off Set of Four Tires⁹Click Here for Details
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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
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Volkswagen Tire Store Price Match Guarantee Click Here for Details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:30 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Sam Q
**Service Review** This is my second experience & worse than the first, which I didn’t think was possible. I wasn’t offered a survey after the first horrible experience with William Perry treating me like I was a bother as they kept my car for nearly a month to replace the timing chain. Both were VW purchased extended warranty issues | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ April Meza
Again, ANOTHER TERRIBLE EXPERIENCE. I have given this place another chance , yet i will NOT be returning after my bad experience today. I havent really had the greatest experiences before but i chose to go here since its close to home. I went in for a simple oil change. WHICH TOOK 2 HOURS. I had a scheduled appointment and people tha | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Arup Roy-Burman
Asst Service Manager Dave Hofkins is awesome. I'm a first time customer, reaching out to Stevens Creek after work with a strong local mechanic was turning into a slippery slope (and I have not had great experience with VW dealerships closer to me). Dave took the time to listen in detail to the issues and the recommended repairs. He t | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ David Hofkins
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10/1/2024 12:00:00 AM | Google
★★★★★ Jacob Nezzer
**Service Review** I am writing to express my severe dissatisfaction with SCVW regarding their handling of my extended warranty claims. This is my second major issue, following a frustrating experience in May 2024 that has left me questioning their service department's integrity. In May, I waited nearly a month for repairs on the cam | Read Full Review
10/1/2024 12:00:00 AM | Cars.com
★★★★★ Sumant Lohiya
Service is reasonably priced and efficient. Dave is awesome! | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Sam Q
**Service Review** I am writing to express my severe dissatisfaction with SCVW regarding their handling of my extended warranty claims. This is my second major issue, following a frustrating experience in May 2024 that has left me questioning their service department's integrity. In May, I waited nearly a month for repairs on the c | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Inti Rikhuna
There is a reason for why this dealer has very poor reviews the sales people are incredibly aggressive and not in the good way if you don’t buy they make you feel like trash or as if you’re broke. | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Lisheng Zhu
Visited a lot of dealers recently for a new car, and some of the sales are really not very polite and care about what you need….But Natallia is not one of them! She and Ali are super helpful and pleasant. If you want a painless, effective and delightful car buying experience, just go directly to Natallia! | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Claire Doud
Terrible experience. Despite having my car serviced multiple times, the actual problem was never solved, and I was instead given a list of suggested fixes. After trusting the service that was done, my car went into limp mode twice on the side of an unsafe highway. Here, I was charged, yet nothing was truly fixed. | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ K Z
I went in for a $59.95 oil change + tax and disposal fee. I was charged sales tax on the gross amount of the service, which was $150, and then applied a discount, which is incorrect in California. When you go buy something that is on-sale, you don't get charged sales tax on the original price, you are charged sales tax on the final | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Diego LC
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8/3/2024 12:00:00 AM | Google
★★★★★ Brianna Fletcher
West Quindiagan was awesome! He stayed late to make sure I got my car back the same day I dropped it off. He was kind and communicative, as well. When I picked up my car, a dash light was malfunctioning and someone else helped me rectify that very quickly. This was my second experience here, and it was very positive. The last time I | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Dhamma Kimpara
Do not go here. You will regret it. The whole place is rotten to the core | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Eduardo Velazco
Came in with a car that had no issues and came out with a nonfunctional car. a 10 minute pick-up turned into a 5 hour nightmare as they let me let me drive off with a defective car. Twice. My steering wheel locked on me along with mutiple emergency warning less than five minutes after picking up the car. They told me I needed a ne | Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ Maria O
Service was great. Danny Chang was superb in getting our cars serviced with as little wait time as possible. Cars wash is a plus and very much appreciated. Only reason for 4 stars is they forgot to put the service sticker where we requested, not on the newly tinted window of one of the cars. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ David Zárate
Everything was incredibly fast. Alex provided an amazing service giving my wife and I enough time to process everything and getting to know the car a bit better. | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ rachel karklin
I had my oil change appointment (included in to my maintenance) scheduled for 11 am. I got my car back 2.5 hours later. Does it take 2.5 hours to do an oil change? No! But I was told that the appointment is not for actual work to start but for checking in one's car to get into the queue. Then the car sits in a queue for 2 hours. The | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Tom Lam
Great service. First time German car owner. Brought in my 2021 ID.4 for door handle recall that i just bought it. Danny Chang was quick to have my car serviced and ordered a Lyft for pick me up at my house for pick up my car at dealer after the car was repaired. Also, he gave me some advice about pushing off the ignition button hid | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ jun dumars
Happy customers, this service center is A+++++. People are very nice and knowledgeable of what they are doing, all service advisor are very on it for the things i need to my car to fix. | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Penny Pan
As other reviews mentioned, their service center sucks. I would give 0 star if I could. No one response when the original advisor on vacation. I have to wait for a week until the original advisor came back from her vacation. Also, they charged outrageously high, not much discount they are willing to give. For simple service, definite | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Eric Cornelius
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6/5/2024 12:00:00 AM | Google
★★★★★ Victoria Molina
I would do no stars if I could. Shelia was not helpful at all, actually she's plain out rude. Shelia it's NOT a Great Day because of you. Do Better!! | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Sean Talbert
Purchased my used car last night Josh the used car salesman told me it was my problem when the TPMS light came on right after I left the dealership which is a safety item. He also told me it was my problem that the vehicle would not start once I got home home after they had already taken it in the shop to repair it for that earlier t | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ David Martinez
just wanted to take a moment to express my heartfelt gratitude for the exceptional service I received during my recent visit. From the moment I walked through the doors, I was met with warmth and professionalism that truly set you apart. Every aspect of my experience, from the attentive staff to the quality of the service provided, | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Charles Shao
Arrived earlier and got service started immediately. Total waiting time was less. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ mmalc Crawford
(Bought an ID.4.) The overall experience was simply superb. Both the salesperson (Moe) and finance person (Red) were extremely kind in accommodating me. Thank you to both of them. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Marleeen Ojeda
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5/20/2024 12:00:00 AM | Google
★★★★★ Vinay Agarwal
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5/18/2024 12:00:00 AM | Google
★★★★★ Mr Kundu
Increase my car problem after service of my car | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Ben Cabudoy
Went for an inspection and recall. Discovered a problem when I picked up the car. Luckily they were able to fix it but wasted time for my car to be repaired | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Ali Jorfi
William was very quick to response and helpful. | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Alejandro Viveros
They put my life at risk, my car had a problem and they told me that they had fixed it but it was a lie. They only reset or erased the code so that the signal would disappear from the dashboard but the problem continued and so they let me continue driving. I had to leave my car for several days and they couldn't even get me another c | Read Full Review
5/14/2024 12:00:00 AM | Google

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