Return to complete listing of VW Service Departments

Stevens Creek Volkswagen

★★★★★(28)read reviews

4490 Stevens Creek Blvd, San Jose, CA 95129

(408) 899-5307 Ask About Our Service Specials!

Schedule Service

Service Offers

Map & Directions

Submit

Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:30 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Shahira Osman
Awful dealership — highly recommend going elsewhere. Asked for an estimate on a 2025 VW ID Buzz lease and received a quote from a person by the name of Montye Puma asking for nearly $21,500 down — from 2 trade-ins and cash — and a nearly $700 monthly payment — very far from the initial request. What a joke. I asked to please not be c | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Jeremy Henderson
Probably one of the best experiences I've ever had at a dealership. Stopped by just to look at a used truck, wasn't too sure about trading in. From the very start, I was very impressed. Moe was very attentive to what I was looking to do, he wasn't pushy and overall genuinely nice and easy to interact with. Kevin also helped out and a | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Tony Bettencourt
Went by on my lunch to check out a Tesla on the lot. Waited for about 15-20 minutes. Walked in to the lobby and saw an older man sitting there. introduced myself and asked to see the Tesla he said sure. We walked out and started talking about the car a little bit. Told him Ive been looking and I’m eager to land a deal. No test drive | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Haibin Huang
Huge thanks to Ricky Ruiz at this Volkswagen dealership. My 2014 Volkswagen Jetta had an EPC warning and engine light, and my local shop told me it was likely a turbo issue and sent me to the dealer. Since my car has over 80,000 miles and is already 10 years old, I assumed there was no warranty left and expected an expensive repair. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Adam Mack (WhyNotZoidber0127)
I tried to call to have warranty work done a while ago and was told there was a several week wait, and that i wouldnt be provided a loaner car. I gave up, and just called yesterday to have a battery replaced and an AI agent picked up the phone, set my appointment for the same day, and sent me a quote for over two thousand dollars to | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Jamal B
Had a very interesting visit yesterday for quick service, actually more of a quick task. Hopefully this is out of the norm for future. Brought an ID4 for service notification reset. The new EV portfolio from VW uses something that is called SFD (a software security feature that relies on pulling encryption key for a specific task). W | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ maria ornelas
| Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ jacob corbin
Oh man. The man Mo here at VW look for him. Very knowledgeable about the cars and very very friendly. Overall a great guy to speak to. Now after all that. You’ll move on to the MAIN man red. All laughs, explanations were given at anytime when asked also when not going into detail on what you will be signing. Also very knowledgeable a | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Alain Schläpfer
Great experience. Su Singh was friendly, knowledgeable, and helpful throughout. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ amir shahshahani
Just wanted to say thank you to Mo and the other lady helped to experience ID4. Haven't made a order, but the test drive and honest consultation worth to leave this review. | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ R Shrestha
I was in for a test drive, Su Singh was my sales rep. He had a great personality and was very helpful. Unfortunately, we couldn't make a deal happen, but I know he tried his best talking to his managers to get me the deal while I was there. Thank you, Su, I appreciate your help and your time! | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Ashwin R
David helped us and was great. It was a great experience. The paperwork went by efficiently by Frank as well. | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Steed Edwards
Stevens Creek Volkswagen has a great selection of new Volkswagen cars for sale and certified pre-owned VW. The pricing was very fair and the whole experience felt hassle free. The staff were knowledgeable and friendly, answering all my questions about the Volkswagen Tiguan and even helping me explore the Volkswagen ID. 4. I left feel | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ luvrgrl32VLOG
Top 5 things I loved at Stevens Creek Volkswagen: 1) Friendly service from everyone who greeted me 2) Wide selection of new Volkswagen cars for sale and certified pre owned VW 3) Honest, transparent pricing that felt fair 4) Hassle free buying experience from start to finish 5) Knowledgeable staff who answered all my questions. I’d d | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ anku kuey
website offer coupon for 15% off, need to bring car in to apply. Doesn't apply to TIre? luckily I called twice and ask for advisor before taking action, otherwise, cost me for towing the car there for service. Dont post coupon without detail, just a scam to drag customer in until too late to back off for not a real deal. This review | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Marc Sanchez
If there was a NEGATIVE 5 Stars, I would apply it!! Here is the breakdown, My mother and I, purchase a 2006 VW Beetle from Stevens Creek VW, so she will be a loyal customer, by coming in for all maintenance and repairs. One day the Air Bag warning goes off, we bring it in for repairs, and week goes by, as the work is extensive, as it | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Ryan Gliever
| Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Andrew Hoogerwerf
Bought a lemon from this dealership and they provided absolutely no assistance. Nearly criminal level of neglect once the sale is made. Don’t trust these people. | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ kevin
Thank you West and his team. West got my car in for service and out the same day. Clean lobby and they have coffee too. Was very tempted to trade in my manual for a new Golf R in the showroom. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ shixuan meng
300 dollar just to take a look at the car, this is VW not bentley | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Blkn Gold
Absolutely the best car buying experience I've ever had. It took under and hour to drive, pick and buy. If you need some new wheels, GO SEE MONTYE. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ karan Ghura
| Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Karan Ghura
worst dealership, wont recommend if you are looking to buy a new car. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Lil Forson
I would give 0 stars if i could. They said that the service would be around one and a half hour. After SEVEN hours - with no call from them- they acted like nothing wrong with their estimated service time and were very rude. Never again. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Justin Y
| Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Kelley Borge
The only reason for the second star was Montye, who took the time to walk me thru the new bus even after I told her I was there for Parts. The parts department was so lackluster I thought I was talking to a pair of mannequins. I'm not sure who runs those Staffing decisions, but it set a bad example for VW. I really wish I had checked | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Geraldine Rivera
I've been going to Volkswagen for all my maintenance for the past 9 years. I've never been one to complain as the service has been prompt and efficient. This time around I brought my vehicle in as the EPC warning light came on. Some kind of issue with the car not being able to drive any faster than 60 mph without the RPM going above | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ tejesh mistry
Untrustworthy service staff. An issue with our A/C that should have been resolved while the car was under warranty turned into an $800 repair. I wouldn’t take my car to this dealer. | Read Full Review
6/28/2025 12:00:00 AM | Google

of 7