Book a Battery Service Appointment at Your Local Volkswagen Dealer

★★★★★ Michelle Stanley

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4/14/2026 12:00:00 AM | Google

★★★★★ Nam Khong

While the service agents were nice, they failed in their communication and accountability. I was quoted to only pay a $50 deductible for a service that was approved under my warranty and extra care package according to them. When the service was done they said it was actually not covered and charged me way more. I would not recomme | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Lana Davidovich

Great experience at VW of escondido | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Tess

Just leased my 3rd Volkswagen but first time at the Escondido location. It was a much easier and pleasant experience than I’ve had at the Kearny dealership. Austin, Daniel, and Frank were all incredibly helpful and patient. They made sure I got what I wanted and helped me explore all my possible options. 10/10 would recommend, they m | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Teresa Bercerra

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4/12/2026 12:00:00 AM | Google

★★★★★ Don Pasley

Over-Charges by A Lot and Very Unprofessional!!! Do Not Go Here!!! Did the Exact Same OIL Change and Consuption Test at AutoNation VW in Carlsbad a few months earlier for $118.84 and these rip off artists wanted to charge me over $500.00 for the same service!!!! Oh wait, there's more. I had scheduled an appointment for 7:30am, I made | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Dee Lopez

The best dealership in the san Diego Really helpful and understanding. They got me in and out. Very helpful. Thanks to Frankie and Steven. Highly recommended if trying to buy a use or new car. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Sonia Guzman Gutierrez

Team is always great | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Kara

Jay and Frank are the best! Thank you for everything I love my new car and would recommend anyone to go see them and get your dream car. They will make it happen | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Ethan Hubbard

New buyers. They will take care of you! Don’t settle for a crazy APR at another dealership. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Todd Fairweather

Great experience with Son. Really appreciated his insights on the ID.4. Also appreciated having us drive the AWD and the RWD versions to see the differemces | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Maria Renteria

My whole experience at Volkswagen has been top-tier from 4 years ago, when I first got my Tiguan, to the service center and now back to the sales floor again for a new car. Everyone always has a smile, very friendly, respectful and great with my kids. Definitely recommend coming here to purchase your vehicle they really take care of | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ santiago perez

They have given me good pricing and good service. Will be coming back soon. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Kate Jeffers

I recently purchased a car from Kevin, and I couldn’t be happier with the experience. From start to finish, he was incredibly helpful, patient, and genuine. He took the time to really understand what I was looking for and never made me feel pressured or rushed into a decision. Kevin was knowledgeable about every detail and answered | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Saul Castañeda

“Very disappointed with this place. Two of my sons bought cars here. One of them had issues with his car and when he brought it in, they refused to provide a rental car. Their attitude was completely different compared to when we were buying the vehicle. I do not recommend buying from this dealership. What made it worse is that anoth | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Carl Cecil

Friendly, helpful and efficient. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Salo Maya

Buying a car is usually about as exciting as reading the phone book (yes GenZ those existed once) but I honestly had one of the best car-buying experiences ever at Mossy VW in Escondido with GSM Eladio Adame and his team. While looking for a car for mom, my brothers and I got the deal we wanted, and best of all, it didn’t take foreve | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Carol Lueck

had an incredible experience at Mossy Volkswagen! The entire team was wonderful, but I want to give a special shout-out to Renato. He helped me land my dream ride in just a couple of hours. I couldn’t be happier with the decision he helped me make. Huge thanks to Renato and everyone else who made it happen | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Lee Krysinski

I recently signed my second consecutive lease with Mossy Volkswagen and once again had a great experience. The team is attentive, friendly, and takes the time to understand your goals and priorities. I’d recommend Mossy to anyone looking for a strong deal on a Volkswagen paired with a straightforward experience. Ask for Renato — he w | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Benny Juarez

Experience was amazing, no matter where Kim Yuquimpo is he makes his staff better. It was Ana amazing and fair experience | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Shelli Golub

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3/22/2026 12:00:00 AM | Google

★★★★★ Britni Warner

I had a current lease and was wanting to return the lease and purchase a new vehicle. This was on the table the whole time and at some point this changed. I now have two vehicles and I had to get two vehicles home as one person. I also now have to deal with returning my original car. It just makes the whole process more difficult and | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Rosalind Monteros

Horrible experience!!! Scammed!! Two seniors totally taken advantage of! My husband leased a car & I made a terrible mistake & purchased one! I am now $12,000 underwater!! Sold me $5000 in warranty’s, they made a killing! Pressure, no time to review small details. Should be against the law to be so dishonest!! | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Andre Miller

The customer service provided by Daniel and Bree was absolutely outstanding. They’re very Courteous and professional. Daniel was very patient and took plenty of time to explain every feature of the vehicle and great detail. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Jayv760

Thank you for providing a stress free environment. No pressure and offers awesome deals! Big thank you to Kevin Nunez and Austin Aguilera for the smooth purchase and most money for our trade in. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Tirzah Budiman

Renato was great! Thank you! | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Aleanna Velazquez

Really nice costumer service helped me achieve what I was looking for 2026 r line Tiguan beautiful car sung and frank were so friendly and communicative | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Boyet De

Very ?? | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Jorge Avina

I had an amazing experience at Mossy Volkswagen! Frank, Kevin and everyone who helped me throughout the car buying process were absolutely fantastic. They made everything so easy, smooth, and stress-free. I honestly expected the process to be complicated or denied but they guided me through every step and made sure I felt comfortable | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Jorge Aviña

I had such a great experience at Mossy Volkswagen! Frank and the entire team made the car buying process so easy and stress-free. From the moment I walked in, everyone was friendly, helpful, and genuinely wanted to make sure I found the right car. The whole process was smooth and honestly much easier than I expected. (I GOT APPROVED) | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Brian Redikop

Kevin and Austin at Mossy Volkswagen were great to work with. They treated my wife and I well. We received a great deal on a 2026 VW Atlas. I would highly recommend seeking out those two if you are in the market for a vehicle. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ david brock

Son and Emilio were great…car is great better than mt former bmwx5 Davi Brock | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ RICHARD SR

Great weekend sales, I love my outlander | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Dao Phan

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3/5/2026 12:00:00 AM | Google

★★★★★ Ally

I deeply regret purchasing a VW Taos for my daughter from Mossy Volkswagen. I should have checked the reviews before buying here. Now I understand why they have such poor ratings. While the sales team appears kind at first, they completely wash their hands of any issues once the deal is closed. My car started making a loud noise jus | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Hayik Malkonian

If you are looking for a knowledge, professional and helpful parts department, look no further than Richard and Phillip! Simply outstanding service! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Austin Way

Wow! What a fabulous experience!! This is our third car we have purchased from Mossy VW and we couldn’t be happier!! Thank you!!! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Travis Ortiz

I had an excellent experience here. From start to finish, the service was seamless and the communication was top-notch. A huge shoutout to Grace, who truly stood out during the process. She kept me updated constantly and showed a genuine, caring mentality that you don't always find at dealerships. It’s clear she values her customers. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Yuri Castillo

We leased a Volkswagen Atlas Cross Sport back in 2022 and looking back we definitely feel like we got duped. At the time we were excited, didn’t slow down, and didn’t read every single detail the way we should have, and that part is on us, lesson learned the hard way. But with a high credit score, strong payment history, and no money | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Anna Johnson

I had an outstanding experience at this dealership from start to finish. Austin, the sales manager, was incredibly reasonable, communicative, and professional throughout the entire process. He truly worked with me to make the deal come together in a way that felt fair and transparent. I never felt pressured, and he was responsive and | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Amy Denney

Bought a used car from them in 2023. Paid in full. As of today, February 2023, I STILL do not have the title, because they made a bookkeeping error and it still says they have the lien. For the past 6 months, I've called, texted, emailed, unbelievable. They keep tell me they're working on it, be patient, and yet nothing has happe | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Laura DeBell

Just purchased a new Tiguan SEL R-Line Turbo from Natalia at Mossy VW and was very happy with the whole experience. Natalia was extremely pleasant, helpful and knowledgeable. Austin, one of the Managers, assisted in finding me exactly the car (colors and features) we wanted and was also great to work with. No hard sell, but they b | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ A Google User

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2/21/2026 12:00:00 AM | Google

★★★★★ Brandon N

Ray was an amazing help, he kept it straight. The financial advisor was a bit pushy on warranties but other than that great experience! Would definitely buy from here again. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Daniel Rendon

PART 2: NEVER COMING BACK HERE AGAIN!!! Avery tells me his manager would be in at 9:30am. On Tuesday no call was received again so my dad called around 10:00am to talk to Ricardo and was told Ricardo was not there. I then had to call and asked Avery why hadn't we received a call and he tells me, “Has my manager not called you yet? I | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Samantha Rendon

PART 1: NEVER COMING BACK HERE AGAIN!!! My family has gotten a couple of cars from this specific location and have been taking our cars to get serviced here for the past decade. Mind you I live in El Cajon and always have to drive 45 minutes each time. In the past year one of our cars has been shaking when braking which has been real | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Seiyoung Bae

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2/18/2026 12:00:00 AM | Google

★★★★★ Jorgen Tonne

Traded in my 2018 Jetta for a beautiful 2024 Taos. Ray Reel helped me with the entire process, he was amazing and I hope he is still around when its time to upgrade cars again! | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Melissa Gulezian

I had an excellent experience at Mossy VW! Jonathan was a fantastic salesman—he really listened to what I wanted and never once made me feel pressured. He worked hard with his sales manager, Trent, to get me into the exact new car I wanted at the payment I was comfortable with. Jonathan was personable, funny, knowledgeable, and espe | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Shannon Barbato

Had the best experience buying my car at Mossy Volkswagen! Ray was personable, knowledgeable, patient and explained things really well. Super happy with the purchase of my Tiguan and the way I was treated at this dealership. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Devin

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2/15/2026 12:00:00 AM | Google

★★★★★ Jacob Hirt

Son and Frank were phenomenal, they helped me get out of a sticky situation with my Tiguan and go me into a brand new fully loaded Jetta within my budget. This is my third Volkswagen from this dealer and I'm a customer for life. I left with the biggest smile on my face and just overwhelmed with joy! They truly make the whole process | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Lena Good

I have leased three cars thru them now and Emilio and everyone have been great. I like their low turnover in people. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Katie Burke

Best car buying experience ever. There were no games, they were straight shooters. Son and Frank were the best. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Leslye

After a few visits and shopping around for the perfect vehicle, I finally found it here at Mossy VW. The staff was very thorough in helping me, responsive during all my questions. It’s a big investment so they helped me get the best deal without being pushy. Especially thanks to Daniel from sales for helping me find the perfect mom | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ Rafid Kalw

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2/7/2026 12:00:00 AM | Google

★★★★★ Maria Kalw

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2/6/2026 12:00:00 AM | Google

★★★★★ A. L.A

Excellent customer service. I couldn’t be happier with the service & the experience. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ David Birge

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2/2/2026 12:00:00 AM | Google

★★★★★ Ryan Perry

Excellent purchase experience of a 2025 Taos. The process was professional and informative and not pushy and intimidating like most dealerships. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Michele Linn

Staff was willing to work with me to approve me for the exact vehicle I requested. | Read Full Review

1/31/2026 12:00:00 AM | Google

★★★★★ Stephen Bierman (Steve)

Everyone one was very nice and good to deal with. It is a good company to deal with. It just took too long. | Read Full Review

1/31/2026 12:00:00 AM | Google

★★★★★ Nicholas Taan

Came to look at an Atlas and had a great experience. The best part of the whole experience was the pressure buying experience. Natalia was great to work with. | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Pedro Camunas

one of the most unprofessional dealerships I’ve ever dealt with. I purchased a 2016 VW Jetta, and during the test drive there was an obvious noise coming from the rear wheel. I immediately pointed it out to the sales rep, who brushed it off and said “that’s normal, all Jettas sound like that.” That was a flat-out lie. You could feel | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Bubba Velasquez

I had Previously gone to another VW dealership and had an awful experience. I have gotten 2 other cars from Mossy VW and should have just gone their first this time. Natalia was AMAZING. Super friendly and easy to talk to. The first round of numbers was exactly in my price range and easy to make a deal. Trent the manager was very acc | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Nancy Miller

This has been the best dealership experience I've ever had. So easy and smooth. Laura from the sales team was absolutely amazing. She really put in a lot of work helping me find the best vehicle. Her manager Austin was also extremely helpful and professional. I did not mind the long drive to them. It was worth it. Highly recommend th | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Mavis Grace Studios

It's a very friendly and comfortable place. We didn't feel like we where in a business setting while purchasing our car there, unlike other places. Ray was super friendly and helpful. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Dra6oman

Trent, Frank and Natallia worked their magic to fulfill our needs and made this deal a win-win! We love doing business with Mossy VW because of them and the rest of their always professional staff! | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Trent Rivera

Best place to purchase a vehicle. | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Dyna Frando

Great costumer service and very professional. Gave me a good deal without any haggling. And Son Huynh is great in accommodating us. | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Nicole Caffrey

I’m sure I’ll add to this review. But as of 10:10 pm I am without my car and no update. I dropped my car off at 10a. When I called to check the service center was closed. Unfortunately this is a pattern. Same thing happened last 10,000 mile check. I hated to go there but it’s the closest to my house. I’ll update this with what | Read Full Review

1/22/2026 12:00:00 AM | Google

★★★★★ Felicia Estrada

I had an excellent experience purchasing my vehicle from VW. Son was patient, knowledgeable, and made the entire process smooth, efficient, and stress-free. Frank was also very helpful, and together they provided outstanding customer service. I truly appreciate their professionalism and support, and I will definitely return to them f | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Andrew Yale

I purchased a 2026 Jetta GLI over this past weekend and I could not be happier. Austin was very receptive over email, and Natallia was so accommodating and nice during the entire purchasing process. I never felt hassled by Frank. The whole process was smooth, and I feel like my time and money was respected. I feel like I got a great | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Natalie Espinoza

Thank you Trent the sales manager & Jonathan my sales guy ?? for your help getting me out of my lease situation. Working with me on my limited options and doing it with such care & empathy. While sharing the knowledge so I could understand things as they were. The service was excellent! The only thing I have to suggest that was a prob | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Rejna Saravanan

Son Huynh and Kim Yuquimpo made my car buying experience exceptional. Son was knowledgeable, patient, and truly attentive to what I needed. Kim, the General Manager, provided clear guidance and ensured everything went smoothly. Their professionalism and genuine care made the entire process stress-free. I highly recommend them for ou | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Mayuras G&L

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1/19/2026 12:00:00 AM | Google

★★★★★ Justin Beamish

Picked up a 2019 Golf GTI and it was easy as can be. Francisco helped me out and wasn’t pushy. They also gave me a good trade in price on my old Jetta too. Great buying experience. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Joji Angeles

Kim and son are very helpful , explain everything,, very happy and satisfied thank you | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Kenneth Kuhn

Son Huynh really took the time to hep me choose the right vehicle. He answered all my questions and worked quickly to put the best deal together. Excellent assistance start to finish. This is our 3rd family vehicle leased from Mossy Volkswagen of Escondido. Always a pleasure working with the team. | Read Full Review

1/18/2026 12:00:00 AM | Google

★★★★★ Nicolette Santos

Best Service in volkswagen. I love it here! specially with Natalia, Frank and the manager and Emilio made my purchase easier! definitely recommended | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ Tim Newkirk

Daniel M, Trent and Don provided excellent service an assistance in helping me find the vehicle that best fit my needs! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Cecilia Panella

I had a very positive experience with Natallia— she was kind, helpful, and very knowledgeable! | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Reyna Zavala

I had a great experience buying my car at VW. From start to finish, the process was smooth, professional, and stress-free. The staff was friendly, knowledgeable, and took the time to answer all of my questions without any pressure. They were transparent about pricing and made sure I felt confident in my decision. The entire purchase | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Noah White

Thank you Son, Austin, Deborah and Emilio. Excellent service and timely buying process! | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Dawson Wade

My wife and I are totally and absolutely so very disappointed in the so called service department of Mossy Volkswagen. They have had my wife's ID4 for two weeks... Two weeks. All we get is excuses in why our vehicle is not ready. Due in part because it's warranty work versus paid work... Horrible Customer Service... Think long and ha | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Jason Iocco

Worst experience in service department. Bought a certified pre-owned here. After 3 months of owning and only driven 2000 miles the passenger side front window shattered while on the freeway at 60mph. It was closed and there was zero outside influence... It just shattered. I brought it in to see if there could have been some defec | Read Full Review

12/30/2025 12:00:00 AM | Google

★★★★★ Kim Callies

Friendly and courteous service. Son Huynh helped me find my preferred vehicle and establishing the right contract for me. Trent in Finance was also very accommodating. The most pleasant experience at Mossy Volkswagen. | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Mary Van Anda

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12/27/2025 12:00:00 AM | Google

★★★★★ gabriella landa

Thank you Son, Austin, and uncle Frank!!for all your great service and patience.This week I got my new Taos SE and absolutely loved it!! Highly recommended!! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Chip Gillespie

Outstanding service. Ray our sales person was extremely knowledgeable, friendly, and supportive. Frank, the finance specialist knew his stuff and got us the best loan rates - he was fast, efficient, and had some wonderful stories. The GM of this store, Kim, is the BEST always checking and make sure every need or ask was attended too. | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ Christian Santisteban

My wife and I were helped by Austin, Daniel, and Son. Their customer service was amazing and never once pressured us into anything. They helped us find the car we wanted and even gave us a great deal for Christmas. They were willing to work with us every step of the way. They cut out all of the unenjoyable parts of car buying and ma | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ Kaelin Packer

What an incredible experience! Car buying can be so overwhelming but the entire staff at Mossy Volkswagen made the process so easy! Shout out to Kim, Jonathan and Jonathan for all your help with the purchase of my car for my future family, couldn't thank you enough! | Read Full Review

12/21/2025 12:00:00 AM | Google

★★★★★ Steve De La Cruz

Great experience buying a car for my college age daughter! The team at Mossy VW Escondido truly went out of their way to make a deal that worked for me and my family. Special thank you to the General Manager Kim, Trent and Natalia. Go see them when you’re in the market for a new car! | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ Mangy JC

Mossy Volkswagen has been an absolute pleasure to deal with throughout the process of purchasing my new VW. Both Daniel and his manager Trent were communicative and transparent during the weeks it took for the arrival of my new model-year car after stateside stock of the 2025s dried up. Mossy VW stands for honesty and integrity. N | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ Alex Kapetanios

I had a very good Experience with my new 2025 Volkswagen Tiguan Lease Purchase From the Management and the salesperson Daniel and they were very helpful. I strongly recommend this Dealership | Read Full Review

12/18/2025 12:00:00 AM | Google

★★★★★ John

Purchase a certified preowned car from Mossy and the entire process could not have been better. Frank provided the best experience I've ever had financing, and Natallia and Emilio completely rocked the sales experience from start to finish. They are truly a great team. Thank you!! | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ shahla ghasemi

Very professional and excellent service | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Praise W

On Friday I drove to Mossy to look at a 23’ Model 3 Tesla and I was fortunate enough to leave with it. I was helped by a salesmen named Johnathan. He made my first experience of buying a car so easy. Throughout my appointment a lot of the staff came by to introduce theirselves as well. Leaving me feeling very welcomed. When going thr | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Mary Hildebrandt

We had a fantastic experience at Mossy Volkswagen in Escondido! We have bought/leased many cars in our now senior lifetime and this truly was one of the easiest and best experiences we’ve ever had. Francisco and Austin (as well as the finance person and general manager) were knowledgeable and helpful without the typical pressure one | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ M.H A

Vehicle Fire Incident and Manufacturer Defect: Caution on Product Reliability "I leased a Volkswagen vehicle from this dealership on late 2023. On May 2025, the vehicle experienced a total loss due to a severe fire, which was initially suspected to be a battery-related defect. While the staff at the dealership were professional dur | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Flor Leon

Love my new car ! Super easy and fast process. Son Huyhn helped me with the whole process and made the process super quick and easy. Highly recommend | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Sam Velasquez

Such a great experience at Mossy VW Escondido! Son Huynh was an excellent sales man. He was very knowledgeable about the cars he sold. He made sure I knew exactly how all the buttons in the car worked before I drove off. Super satisfied with my purchase and the service I received. From the moment we arrived all the way to the financi | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Flor Leon

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12/8/2025 12:00:00 AM | Google

★★★★★ Brittany Ross

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12/6/2025 12:00:00 AM | Google

★★★★★ laura webster

My experience here was great! Francisco was so helpful & went above & beyond out of his way when there was a mix up. Everyone was so friendly & Francisco was very informative & patient. The process was much faster than I was expecting! I would definitely come back for a new car here! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Brett Melnick

Booked me an hour away for a service appointment during a work week. Asked to speak to a manager and Alex told me they cannot give that information out. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ T G

Son H. and Frank the finance guy made the impossible, possible! Thank you for all your efforts. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Laura Mageefraker

The original guy that helped me was super nice That you | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ T T

Sales people will stalk you for ever even if you are not one of their customers. So annoying when they send you emails EVERYDAY! You ask them to remove you email from their communication list and they ignore you. The feature to unsubscribe oneself does not work, and it could be mainly done on purpose to avoid unsubscribing. Avoid pro | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Kam To

Ray is very motivated young man and genuinely wants to help. | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Ma Mu

I came in Thursday late afternoon. Next day early afternoon the beautiful car was mine. With great promotions, with dealer meeting price challenges, with Sales professionals Trent and Ray having shown amazing features of Volkswagen, and Financial Expert Frank getting the best loan rate for me. I got Taos 2025 SE. The car has great ac | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Korbyn Dicari

Great experience purchasing a car from out of state here at Mossy VW. Emilio, Frank and Jonathan were all very helpful and information. There was a hiccup or two along the way but the dealership made sure that everything stayed together and worked hard to get the process finalized. Would recommend Mossy VW anyone looking to purchase | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Gary Meade

Excellent customer service. Easy to deal with and got me out the door very quickly. | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ T T

Sales people will stalk you for ever even if you are not one of their customers. So annoying! | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ T T

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11/19/2025 12:00:00 AM | Google

★★★★★ Sabrina Vasquez

Francisco was very polite, professional and most important to me. Not pushy at all. Be respected my thoughts and requests. I was expecting to get a new car but, I am Thrilled I did | Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ Adam Gries

Was a pleasure working with the entire team at Mossy. Emilio and Son were very professional…immediate negotiations leading to a win/win out of the gate. I shopped around prior to calling…wish I would have called them first! Financials aside…it was refreshing to work with a sales professional like Son who demonstrated his detailed | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Ivan Vega

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11/15/2025 12:00:00 AM | Google

★★★★★ Korbyn Dicari

Purchased a used vehicle from out of state, Emilio, Frank And Johnathan were all incredibly helpful and professional with the buying process. Couldn’t be happier! | Read Full Review

11/13/2025 12:00:00 AM | Google

★★★★★ Michelle Smith

So it the dealership it’s self was so warm and welcoming , no pressure , no piranhas trying to just get a sale! My Sales Consultant was Diane she was so friendly right from the start, she worked around my schedule and was all prepared with the car set up In the front when I cane in. She was extemely knowledgeable about the car I want | Read Full Review

11/13/2025 12:00:00 AM | Google

★★★★★ April Lovec

We highly recommend this dealership. And we recommend Ray reele Thank you for the very transparent transaction,Daniel thank you as well for all the very helpful recommendations and to Frank for being so kind and making thing stress free. | Read Full Review

11/11/2025 12:00:00 AM | Google

★★★★★ Cristina Ayala

My review applies to the acquisition department. They were very fair with me and they did their due diligence in evaluating my vehicle to ensure that it was a fit for them. It was. The process was smooth sailing after that. It was easier than I expected. I appreciate JC for his professionalism. He wasn’t distracted like most employee | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ Nicholas Sabadicci

Please don't give this place your money. I guarantee that you will get better prices and better customer service at literally any other VW dealership. I was treated pretty poorly when shopping for a GTI here.The manager tried to slap on a $4000 'maintenance' fee on the very last sheet he printed before signing without mentioning it | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ Jorge

I call Mossy VW Escondido and asked about a VW tiguan. Staff was so friendly and had an answer for every question I had. They took all my info made an appointment and by next day I showed up they had everything ready I was in n out with a new Lease in about 1 hour. Sales rep Francisco Tamayo gave me Great Service explained everythin | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Mark Sweeney

Their Service department will ignore all of your requests. You can tell them that the brakes in your car Don’t work properly for three years and they’ll ignore you and then as soon as that warranty is up. They’ll tell you. Oh well you should’ve had it done, Then. Scam artists at very best. Rude Service team never ever trust this plac | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Brian Sackett

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10/28/2025 12:00:00 AM | Google

★★★★★ Carlos Uruchurtu

Great Sales team. Emilio and his team were fantastic!! | Read Full Review

10/28/2025 12:00:00 AM | Google

★★★★★ Cindy White

Great experience here at this dealership. The salesman, Son was awesome! We have bought several cars from the Mossy family, no haggling, easy and quick. Frank got all the documents done in 10 minutes. | Read Full Review

10/28/2025 12:00:00 AM | Google

★★★★★ Dina Tassin

Jonathan Avalos - Ortiz helped me with the car purchase and he was professional, helpful and knowledgeable. Excellent service! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Serg Rybakov

Bought a new Atlas Cross Sport for my wife a few weeks ago. I was working simultaneously with VW Encinitas and VW Kearny Mesa and ultimately decided to purchase the vehicle here. The entire process was smooth, efficient, and transparent — no unnecessary back and forth, just straightforward communication and fair pricing. Post-sale s | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Rolf Hernandez

Jc was very nice in helping us and was checking back to see how we were doing with car | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Rosetta Sidon

It was the best experience. Laura was great at helping us and . Finding out our wants, helping to find the supply of our need. She was joyful. Not once did I feel like I was a hassle. She was very patient and made it sooooo easy to purchase what I wanted. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Jason R.

Buyers please beware. My family and I had a horrible experience with Mossy. They will tell you whatever you want to hear to get you to sign and close the deal. Then tell you it’s your fault afterwards. The sales person after the fact even confirmed the deal he had presented to us, was not the same deal that finance drew up and was fi | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Darren De Vries

Jonathan and the sales team on Sunday afternoon October 19 were awesome. Quickly figured out what we wanted and delivered a smooth and enjoyable car buying experience. We love our 25 VW Atlas Peak edition, feels like we made the right choice after considering all options in the class. Also shout out to the service team for getting | Read Full Review

10/21/2025 12:00:00 AM | Google

★★★★★ Nicole Cabrera

I recently purchased my car from Volkswagen and had an amazing experience! Jonathan the sales person and all the staff were extremely friendly, helpful, and made the entire process smooth and stress-free. I’m very satisfied with my purchase and would definitely recommend them to anyone looking for a new car. | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Daniel Guerrero

Thanks to Francisco and Frank, my wife and I were able to get a brand new car of the year! They were very helpful and incredibly awesome! They accepted us unlike other dealership where they don’t even bother working with you! They treated us as their family and I’m so grateful and thankful because of them! I totally recommend this pl | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Crystal Jenkins

Stop here are amazing they really went to bat for me I'm so happy with my vehicle I would recommend anybody going here. | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Shahri Jones

My husband and I had a great experience buying our car at mossy Volkswagen Escondido. Son helped us purchase our vehicle and was very helpful and answered all of the questions. When there was a glitch, they went above and beyond to rectify the situation. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Gary Klockmann

I was told that my car needed a water hose replaced , I took them at thier word Labor 450.00 they did not replace a water hose , instead they broke off part 03H-121-118- Connection , which only needed an oil ring. 5 min. Repair 36.13 added coolant 35.00 Labor 450.00 a scam don't let them wook on your car period. I also bought a key I | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ juan morales

Awesome dealership!! The homie Son hooked it up and the finance department did an amazing job!! Would recommend anyone to come to this dealership and get yourself a car!! | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ John Giard

Good people, no high pressure. Felt like it was a fair exchange | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Alejandro Barajas

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10/14/2025 12:00:00 AM | Google

★★★★★ J. Sauce

Process was a little lengthy (4hours) but seems my salesman (Son Huynh) did everything he could to get me into the car I wanted, for the price I wanted! Took my car in on a trade, let me look around and test drive a couple of GTI’s. Felt like a no-pressure experience. I would consider buying again if I decided to do another VW. | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Kimberly Vernon

Best experience we’ve had with a car dealership! Son Huynh Really went above and beyond to make sure we got into the car we wanted. We are very happy with our new Tiguan. Highly recommend!!! | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Patcharida

I had an amazing experience at Mossy Volkswagen Escondido! Son is incredibly helpful and went above and beyond to make sure we found the perfect car. He patiently explained everything, answered all our questions, and made the whole process smooth and stress-free. We absolutely love our new ID.4 — it drives beautifully, and we feel l | Read Full Review

10/11/2025 12:00:00 AM | Google

★★★★★ Jessica Del Cid

Ray at Mossy Escondido is an excellent asset to your team. He was great in all aspects, and very amicable and relatable. So much so, that we purchased 2 vehicles as a household, between myself and my husband yesterday. I hope Ray's hard work does not go unnoticed. Thank you | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Patcharida

I had an amazing experience at Mossy Volkswagen Escondido! The salesman was incredibly helpful and went above and beyond to make sure we found the perfect car. He patiently explained everything, answered all our questions, and made the whole process smooth and stress-free. We absolutely love our new ID.4 — it drives beautifully, and | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Kara A

I would like to give a shout out to Ricardo and service. What a promising young professional. I truly hope the veterans take the time to nurture this young man. He was refreshingly courteous and helpful. I brought my electric car in for service. He understood my need for a little extra charge while my car sat in service for 3 hours. | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Samantha Fuentes

Great Service! Frank Tamayo did a excellent job and i'm so pleased with my brand new car! He did a slaymazing job! | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Josh Covitt

Absolutely LOVED my experience at Mossy Volkswagen. I was eager to get a used EV and from the moment I reached out, it was A+ service. Austin was wonderful to deal with: knowledgable, friendly, helpful, and not at all pushing a sale. I looked at a few vehicles and ultimately left with an ID.4 that was certified pre-owned and drives l | Read Full Review

10/2/2025 12:00:00 AM | Google

★★★★★ Chris Collato

Just leased an ID.Buzz. Austin A. in sales was great. As was Frank in finance. We kept them late arriving just before closing (sorry!) but really appreciated their quick turnaround and positive attitude to get it done! Highly recommend the dealership for their great service and attention to detail. | Read Full Review

10/2/2025 12:00:00 AM | Google

★★★★★ Falco Sky

It was a great experience buying a car here. Laura was awesome...great job helping in every aspect from answering questions to finalizing the purchase. A very relax environment to purchase a car none of that pushi or no not that one look at this one feeling you get with sales people. Ask for her if you're buying a Volkswagen or Mitsu | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ D K

Best customer service by far! Purchased a pre-owned Mercedes, which I absolutely love! Everyone was professional and transparent. It made doing business enjoyable! Thank you Mossy VW! | Read Full Review

9/29/2025 12:00:00 AM | Google

★★★★★ Oussama Tadros

Francisco the sales representative was amazing and get me signed my deal on spot. VW escabdido is my favorite dealer. Ask for Francisco. | Read Full Review

9/29/2025 12:00:00 AM | Google

★★★★★ Araceli Madera Havel

Had a great experience buying a car with Ray. He was very helpful and made the process fast and easy!! | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Terri Pelletier

Very good car buying experience. No high pressure sales tactic just good sales support | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ BoiDv

Excellent service! Avery was very helpful, efficient, and transparent. Honored the online coupon special. Also took me in for a walk-in no appointment. Thank you | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Gemma English

Experience was great, negotiated trade via text with Ray, selected vehicle online, everything went very smoothly and we were driving our new vehicle in under 3 hours. Ray was easy to work with and made sure we were happy customers! | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Anne Chantegros

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9/22/2025 12:00:00 AM | Google

★★★★★ Chris Gruber

This place is the best! Super friendly and respectful people. Gave me a honest deal didn’t waste my time… 10/10 | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Cecelia Amparan

Jonathan Avalos-Ortiz was extremely attentive, great at communicating, and was always eager to learn from his managers. Son Huynh was also super friendly and helped make the leasing process more streamline. Additionally, the financing team was also friendly and provided helpful advice. | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Carmen George

My experience at Mossy VW was amazing. The sales team was amazing. I would definitely recommend buying your next VW from them | Read Full Review

9/16/2025 12:00:00 AM | Google

★★★★★ Rolando “R2” Nadal

I had a great experience test driving an ID.4 and eventually signing a lease. The process to trade in my old car was simple and quick and there wasn’t much hassle with the extras as they didn’t try to oversell hard. Any questions I had were answered and I felt comfortable throughout the whole experience. Everything was done in a coup | Read Full Review

9/16/2025 12:00:00 AM | Google

★★★★★ ronald balan,vaquez

The service I got from Volkswagen was outstanding warranty covered everything they fixed my wheel bearing hub merrisa helped me out every way she could, provide me a rental while my car was in the shop, I didn’t have Apple car play for over 2 years (Volkswagen Kearny mesa deleted off my dash board and wouldn’t help to fix it) merrisa | Read Full Review

9/13/2025 12:00:00 AM | Google

★★★★★ Darin Maxwell

It was a great experience. Ray Reel was very helpful and made the entire process very easy. The person who walked me through finance ( can’t remember his name) made it the best experience I’ve ever had purchasing a car. Thank you to your entire team. | Read Full Review

9/13/2025 12:00:00 AM | Google

★★★★★ Sheri Denice

The service provided by the sales staff exceeded my expectations. Austin actually delivered the car to my home in Encinitas to test drive. He was knowledgeable, personable, and professional. I got a good car at a good price. I’m very happy with my buying experience at Mossy VW. No pressure no stress. | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ Dave Gilmore

Enjoyed the sales process with Mossy VW Escondido. Our sales representative Francisco was great to work with. Good selection of ID.4 inventory, and competitive pricing. | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ Jason Iocco

We worked with Ray to buy a used ID4. It was a very easy and excellent experience. Ray was awesome! We were finding that almost all used car dealers were adding up to $4,000 worth of "dealer accessories". VW did not have any add-ons to their wonderful already low price. The financing department was also smooth sailing and excellent | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Kathryn Cook

This week I purchased an Atlas Cross sport and I’m so happy with not only the car but the service I received while purchasing the car. Both Austin and Frank were extremely professional and knowledgeable. I never felt pressured or hustled like I have in the past with other car dealerships. I feel like I was able to score both a grea | Read Full Review

9/8/2025 12:00:00 AM | Google

★★★★★ Savannah G

I had a very positive experience here. I went to another dealership earlier in the day and left crying… but here they were very professional and kind, and I left with my dream car! The sales associate Johnathan, as well as his sales manager, were wonderful and stayed way after hours to help finish our deal. Frank in the financing dep | Read Full Review

9/8/2025 12:00:00 AM | Google

★★★★★ John Carpenter

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9/8/2025 12:00:00 AM | Google

★★★★★ Kurt Wickham

Straightforward, low-pressure process. Pricing was very competitive. Sales advisor, Austin, was great. Frank in finance was also easy to work with. Would return. | Read Full Review

9/6/2025 12:00:00 AM | Google

★★★★★ Tai Kalle

The best car-buying experience ever ! I went in for just a test drive but that all changed once I met the sales representative , Francisco. His kind nature made the whole process effortless and easy-going. The time flew by and I ended up with keys to a car I love so much ! Thank you so much Francisco and Mossy Volkswagen Escondido (: | Read Full Review

9/6/2025 12:00:00 AM | Google

★★★★★ Jessica Block

We had a great experience with Mossy Volkswagen in Escondido with Ray Reel. He was very knowledgeable and upfront about all costs, and made the process seamless. He even was able to get us the car I wanted from another VW dealership. Thanks so much Ray! | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ Brenda Wright

JC provided knowledgeable, friendly, honest and most of all, integrous service. After visiting several other dealerships and being offered less than fair offers, I found the exact make and model I was looking for. Although it had a few more miles on it than I had been wanting, like 5,000, the price made up for it and they didn't t | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Ryan Neisz

I had a wonderful experience. Son's approach to get me to the dealership was consistent but not persistent. He would check in with me every other day or so and just asked questions about my situation and reminded me of the rebates that were going to expire. I wasn't in the market for a NEW car. I wanted a used car. But he made a | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ Monique Spencer, Shawn Hoskins

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9/1/2025 12:00:00 AM | Google

★★★★★ Jeffrey Regullano

Francisco was great to work with! Made the buying process easy and I love my 2025 Jetta Sport! | Read Full Review

9/1/2025 12:00:00 AM | Google

★★★★★ SOAR 678

I purchased a 2025 Tiguan R-Line SE from Mossy VW and am happy with both the vehicle and the overall experience. Francisco Tamayo was my sales representative, and he was friendly and helpful throughout the process. His professionalism really stood out and made the shopping experience enjoyable. I would definitely recommend Francisco | Read Full Review

9/1/2025 12:00:00 AM | Google

★★★★★ John Johnstone

Whole process was trouble free. It’s been 15 years since we bought from Mossy and we had forgotten how good they were and how stress free they made buying a car. Our sales rep, Francisco, was excellent. Showed us the cars we were interested in and on the test drive was particularly helpful and made my wife feel comfortable driving th | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ Jon Baker

Dealing with Son Huynh was such a pleasure. The vehicle we were interested in wasn't available and was hard to come by. A week later Son called us to let us know that Mossy VW was getting one in. Love that he remembered us and had our back! Once we engaged in the sales/lease process it was smooth sailing. Never in my life have I ever | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ Thomas Bombardo

Austin, my salesman was great and patient, and Trent , the sales manager, came along and made the deal happen. Frank in the finance office was a blast! The low pressure team at Escondido Mossy Volkswagon, made for a great experience and now I'm ready to start enjoying my car! | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ Rev. Dr. Luther W. Symons

I came down from Orange County to work with the folks I know at Mossy. Louis, with whom I had contact by text, Emilio by email, set up the deal before I got there. Son and Frank helped me with all the formalities and I was on my way in an hour. Great experience! | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ Jovannah Gaytan

Easiest car buying experience I have ever gone through. Salesman Daniel was very knowledgeable and friendly. | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ Rick Jon

The leasing process was smooth and hassle free. Working with Daniel in sales to Elvis in finance department couldn't have been anymore pleasant. Also, a specail shout out to the sales manager Emilio who with his friendly and down to earth demeanor was able to convince me over the phone that Mossy VW will be the place that I was goi | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ Vince S

We recently purchased a new 2025 Mitsubishi Outlander from Mossy Mitsubishi Escondido. From the time we walked onto the lot and met our salesman, JC, we knew we could find the perfect car. Overall, the sales process was great, they had the car we wanted on the lot. Financing and legal was smooth & fast. Highly recommend Mossy Escondi | Read Full Review

8/29/2025 12:00:00 AM | Google

★★★★★ Steven LaRosa, M.D.

Outstanding service and customer service on my wife’s VW Passat.. Son Huynh was great .. He had a disarming non aggressive personality.. He was very patient and efficient. I would want to work with him again | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Chloe Knitt

Ricky was amazing! My car had several issues while I was in town and he went above and beyond to make sure we could take care of everything. The communication was incredible and I couldn't have asked for better service. I've been to a lot of Volkswagen shops and this was by far the best service I have received. | Read Full Review