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Volkswagen San Francisco

★★★★★(33)read reviews

1525 Howard St, San Francisco, CA 94103

(415) 685-4079 Ask About Our Service Specials!

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Service Offers

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$5 Off Genuine VW Pollen Filter/Engine Air Filter²³Click Here for Details
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$5 Off Front Wiper Blade Replacement³Click Here for Details
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$20 Off Genuine Volkswagen Battery¹³Click Here for Details
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$20 Off Genuine VW Brake Pad and Rotor Replacement¹¹Click Here for Details
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$199.95 Oil and Filter Service¹Click Here for Details
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$25 Off Set of Four Tires⁹Click Here for Details
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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
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Volkswagen Tire Store Price Match Guarantee Click Here for Details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: ClosedSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Craig Brumfield
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11/15/2024 12:00:00 AM | Google
★★★★★ Jonathan Braude
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11/9/2024 12:00:00 AM | Google
★★★★★ J
My vehicle was repaired and serviced within two days. Fast work is always nice. Far as I can tell, everything was done correctly and most of the issues appear to be resolved. My advisor was polite and courteous in person. Very professional. However, the communication was terrible overall. At one point we were communicating through t | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Rayna Lomker
Helpful, professional and communicative. Always checked in as they worked on the vehicle to verify that I wanted to proceed with the service. Honest about what did and didn't need done. Comfortable and large waiting room. | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ William Campero
Came in for a checkup on my Volvo Tiguan 2023. They contacted Uber for me to drop me off home which was helpful. I was provided a video of their inspection showing areas of my car that they looked into. This was a surprising and cool feature for customers. Dropped off the Volvo at 8am and it was ready by 10:30 am. Overall, service an | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Uli
They run a tight ship here, great service | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Luis Martinez
I'm on my 3rd Audi. I have been going to this service location for about 8 years now and it has never dissapointed. Chris Sung has always taken care of me and my cars (A3 and 2 Sq5s). Very professional and transparent. I would recommend Chris and this service location to any Audi owner. | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Katherine Pietrycha
Whatever you do, DO NOT finance your car through these guys or Chase. I paid off my leave, but never got the title from Chase. After chasing them down for almost a year, and having them blame the DMV, I finally got the title. However, they sent my only COPIES of the documentation, so I am still caught up in Bureaucratic hell. I will | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Leela de Souza Bransten
Royal Auto Group Service (Howard Street) is best-in-class! Their customer service and mechanics top all others in the city. They will go all out to ensure your car is in tip top shape, and all your needs are met. And how you know this most: if there is any issue, they will happily revisit your and your cars needs and provide hands on | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Larry Minter
I was in town for 2 months and my 2023 Volvo needed routine service. It was easy to make an appointment at Royal. I opted to wait for the car, it was done earlier than promised, vehicle completely checked over, and I got a video of the results. I was very impressed by the service, my experience with service at the dealer where I boug | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ AVK
Sales guys are great but finance is a big headache. They do not respond properly with asked information. Get finances setteled on your side and go here | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Garnet Bremner
Excellent service. Technician did a video walk around on the car when service was complete. Julio was an amazing service advisor. My 22yr old daughter felt safe, respected, and relaxed throughout the whole process. This is my go-to service dept now. | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Tatiana J.
Julio provides the best service and always provides me with a loaner vehicle. I’ve been taking my Mazda to Royal Automotive Service for many years! Julio is very kind, thorough and always makes sure my vehicle drop off and pick up experience is very easy. My recent service included a brand new Mazda loaner with only 10 miles on it. | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Pamela Dickey
Amazing diagnostic skills employed by Mazda mechanics. Quick diagnosis and repair of an oil leak …caused by a faulty local neighborhood oil change! Never again will I let anyone near my precious 2017 Mazda cx 5 but Royal auto group service! | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Rebecca DiBiase
Frank was kind, knowledgeable, and a pleasure to work with. He took great care of my car, answered all my questions, and communicated well and professionally throughout the experience | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ L A
Frank Lee was so fast, friendly and did an amazing job. He explained about wheels. After a week of the full service, I needed to come again because of headlight. Frank was super fast and changed it in the minutes. I am a customer of Royal with more than 15 years and looking forward to continue in the same direction. Thank you, Frank! | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ L A
Frank was so fast, friendly and did an amazing job. He explained about wheels. After a week of the full service, I needed to come again because of headlight. Frank was super fast and changed it in the minutes. I am a customer of Royal with more than 15 years and looking forward to continue in the same direction. Thank you, Frank!?? | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Sait Cakmak
Watch out! They used some scratches on the bumper and imaginary "damages" as an excuse to refuse warranty repairs to ACC sensor that is on the opposite side of the car, and tried to charge $1890 for a calibration. I took the panels off and found no sign of damage. After some google search and a couple turns of an adjustment screw, th | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Kenneth Coleman
The only place in town that I will let touch my car absolutely Aldo Chavez is my guy???? | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Kenneth Coleman
The place in town that I will let touch my car absolutely Aldo Chavez is my guy???? | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ Jim Widmark
I have had to take my new CX50 in several times for some warranty work and each time their entire crew has been amazing! The same tech worked on my car each time and didn’t give up until he found the problem and came up with a workaround to fix the sound problem. Daren the service manager met with me twice and listened to my concer | Read Full Review
6/20/2024 12:00:00 AM | Google
★★★★★ Sina Schanz
Had a very unfortunate experience. The staff was very rude and even laughed at me for a question that I asked. | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Alan Gomez
Worst place ever! BEWARE DONT TAKE YOUR CAR HERE! Took in my car due to it breaking down while enjoying the city. Customer service the worst. Had to call the shop in order to find out where my car was/status. Had the so called issue “fixed”. Long story short: got scammed and problem wasn’t fixed. Took it to my local VW and quoted so | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Dave Rawlings
Aldo took care of us today. It was just our annual oil change… but they provide you with a visual inspection of the tires and brakes, along with advice on other things that are recommended by VW. It was quick and easy to schedule, drop off and complete. They are very trustworthy. | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Josh L
Website lies- they do not have a loaner car available even if the appointment allows for the booking of one. They only reimburse $20 total for Uber/lyft. This has happened multiple times over the years | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Diane Berger
Cannot say enough about RM and especially the outstanding customer service and attention given my Frank Lee. Been a loyal customer since 1994 and would not go anyplace else. Because of Frank, i don't think I would buy a car that wasn't a VW or Audi. They are the best service and the best employees. | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Vineeta H
I just had a light go off that the engine would overheat and coolant level had dropped. I had recently come in for a major service check and everything was fine, so this was concerning. The Royal Motors service team was able to book me right away and Chris Sung did an excellent job keeping me posted on the process for a diagnostic as | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Josh L
Website lies- they do not have a loaner car available even if the appointment allows for the booking of one. They only reimburse $20 total for Uber/lyft | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Tani Berkowitz
I worked with Danny to repair my Mazda and he was so helpful, I cannot recommend enough. The work was excellent quality, coordinating with Royal and our insurance was a breeze, and Danny went out of his way to help us on time. | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Rezwan Islam
Jose at Mazda provided exceptional service by coordinating the detailed diagnostics required to identify a persistent noise issue with my car. His professionalism and clear communication throughout the process ensured a successful resolution. I highly recommend Jose for his dedication to thorough and effective customer service - than | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Vic Z
I just recently lost my key and when i got there i was greeted by Frank Lee. Frank is the best advisor i have work with. Frank extremely professional,knowledgeable, and well communication which made the whole process very smooth. I got my key very fast! I think he definitely deserves a raise!!! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Rex Martin
Friendly, Efficient, and Enjoyable. Thank you! | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Donn Thompson
Frank is always professional; polite; accurate & quick with diagnosing problems. I always enjoy doing business with Royal Automotive Services in SF. | Read Full Review
5/14/2024 12:00:00 AM | Google

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