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Boardwalk VW of Redwood City

★★★★★(27)read reviews

#1 Bair Island Road, Redwood City, CA 94063

(650) 241-1454 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Janet Shorter
I had an excellent experience working with Luis at Boardwalk Volkswagen. I was buying a car remotely while preparing for a cross-country move to Redwood City, which could have been incredibly stressful—but Luis made the entire process smooth and positive. He spent a lot of time on the phone with me walking through every detail and w | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Kath D'Elia
We purchased a used VW Tiguan from Moe today at Boardwalk Volkswagen in Redwood City, and it was a great experience! Moe took the time to explain all the numbers and options; new, used, leasing, etc. which I appreciated very much. Franklin and all of the sales staff were super helpful, friendly and not at all pushy. Would highly reco | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ William Hua
Boardwalk Volkswagen has an excellent salesman name Derek. For me Derek is: - a 24h live person, he answered my message even at 10pm - a professional person as well, he helped me from beginning through end never leave me unattended. He kept everything inform. - a super patient person, he didn’t get angry, he calmly answered all the | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Courtney Ioimo
Boardwalk Volkswagen has provided me with impeccable service for over a decade! They have surpassed my needs in every area through their knowledge, professionalism, and efficiency. Joel Guinasso, their BDC manager, has gone above and beyond to ensure business with Boardwalk is smooth sailing and a positive experience every time. I hi | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ April Dewart
I recently leased a Volkswagen from Boardwalk Volkswagen, and the experience was honestly amazing. I worked with Derek, who was incredibly warm and welcoming from the start. He took the time to really understand my budget, why I was in the market for a new car, and what I was looking for, and he helped me get into exactly the car I w | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ J Dugish
Thank you so much Joel G.... it was so nice working with you. Very professional and down to earth. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Tomom
I've been leasing a car for 2 years. Customer service is not good these days. I went there with a recall, but I was back to home by uber, and I had to go by uber to pick it up again. It costs money. And the car wash service is also gone. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Vladyslav
Quinn was really helpful and big gentleman, who’s making his job really great and taking care about the customer. He was nice during the whole process and showed himself like a big professional! Thank you so much for everything! | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Michael Hathaway
Derek and the others on the team were very helpful in helping by buy a car. I bough a new/used car, at a good price, with expert guidance and a low-pressure friendly demeanor. I actually enjoyed the experience! Mike H. | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ sowmya subramanian
Luis and the team were amazing. Unlike many other dealers, Luis seemed more interested in helping me figure out the car I want to get rather than selling it. And it worked! We ended up purchasing and had a great end to end experience. Thank you! | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Bree Vail
Quinn was the reason I decided on a Volkswagen right away. I have been to Boardwalk Volkswagen over the many years, but never done business here. For this vehicle I drove every brand , Lexus, BMW, Honda, Mercedes, but chose Volkswagen. Our road test with Quinn was informative and we liked the VW ID4 the most. I was going from an S cl | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Mario Calderon
Great shopping experience at this dealership. People are friendly and courteous. | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Kalena Merafuentes
It’s always a little nerve racking when car shopping but everyone on the team made me feel so welcomed & comfortable. I can’t thank them enough for so being so patient & understanding! Derek & Amir were the staff members helping me out .. all the way up to the financing team which made it so easy for me to go through the process. Gre | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Liz E.
Thank you Amir!!!!! This morning we went to the dealership to explore our options as our current lease was coming to an end. We weren't expecting to drive away with anything new, but Amir and the team at Boardwalk Volkswagen made it such a seamless process. We were in and out in record time! Amir was very straight forward and didn | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Lukas A.
The service here is an absolute joke, you get bossed around and then they make you unreasonable offers with fake specials like “black editions” that are absolute bs. Stay away from this place. Clarification: The availability of cars was not the issue at all, of course. Rather, the lack of decency, credibility, and respect that the s | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Angel Thomson
I waited 6.5 hours just to get a diagnostic test. Oscar Gamez has the worst customer service and I had a horrible experience. I arrived on time for my appointment at 9:30am. At 1pm, after 3.5 hours with no update or communication from Oscar, I called his number twice with no answer, texted the line with no answer. I went to his desk, | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ L RJ
Great people to work with. The vehicle I was looking for at a very fair price. | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Lori N
I bought a used 2024 Mazda CX-5 from this dealer yesterday. I want to compliment Quinn on the sales experience he provided. He was very patient with me through the whole process and in the end I got vehicle at a reasonable price. I had a visited a number of dealerships prior to this and I can say that he came across as the most tr | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Ethan Daniels
Folks at this dealership are nice and willing to work with you to close the right deal. Set reasonable expectations, cross shop across other dealers in the area and come in ready to make something happy and they will be more than happy to support you. Can't thank the team here enough for supporting my new purchase! | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Benjamin Lovato
This has been the best experience with a dealership in a very long time. I first contacted the dealership in Redwood City and was greeted over the phone by Derek. He was friendly and very helpful. We were looking for a specific model of the new Volkswagen Tiguan, and he went out of his way to find it for us. He was in constant conta | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ Hilda Gutierrez
Love the service at this location. The entire team is very knowledgeable and respectful. Sales manager Franklin Moran made my overwhelming car shopping experience so easy. | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Jasmine Thomas
This is not a diss to the dealership because I actually think Derek provided wonderful customer service. My problem is with Volkswagen the dealership in general. I purchased my car brand new 2024 Volkswagen Atlas at the end of May. In July I noticed this really weird noise coming from my back brakes. I took my car in 9/24 and I was t | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Kara Hedlund
Great service today from Luis! | Read Full Review
6/4/2025 12:00:00 AM | Google
★★★★★ Iany Galiatzatos
This is my second lease from this dealer. I’m not use to write reviews. If the service is satisfactory as I expect-I say than you. If I’m not I don’t comeback.. This time is different. I have to say something. I have to acknowledge good people. I have never meet Mr.Amir Momeni But he has a way of winning you over Very courteous, a | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Al
5/5 for Moe's intelligent approach to customer service. He carefully listened to my existing knowledge about the vehicle and leasing process, then tailored his assistance accordingly. He wasted no time on unnecessary explanations. While still conducting a proper vehicle inspection and covering essential features (Bluetooth, radio, ma | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ Muntasir Kamal
The salespeople I dealt with (Alex Grossi and Derek the sales manager) were great to deal with and super professional - this review is not against them at all. However, my first impression of the dealership was really bad because of the front desk staff. I believe his name was Brandon (he didn’t even introduce himself), and when I wa | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ Guadalupe Anguiano Hernandez
Thank you to Nordean for making my car buying experience such a breeze! Buying a car can be an intimidating and stressful process but Nordean made it fun and stress free. | Read Full Review
5/4/2025 12:00:00 AM | Google

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