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Ventura Volkswagen

★★★★★(51)read reviews

3270 Perkin Avenue, Ventura, CA 93003

(805) 256-1164 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Peter Sherman
Great service | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Sean M
Just picked up a VW id.4 S Pro Plus on a great lease. Don (in picture) was very easy to work with and this dealership overall has great prices and a large selection. | Read Full Review
8/12/2025 12:00:00 AM | Google
★★★★★ Susan
I had a problem that turned out to be my battery. I called Brandi and she set me up with an appointment that day. New battery and away I went. If it weren't for her, I would not go to the dealer. She rocks!! | Read Full Review
8/5/2025 12:00:00 AM | Google
★★★★★ Cara Seymour
| Read Full Review
8/5/2025 12:00:00 AM | Google
★★★★★ Cameron Weist
Great experience all around! | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ Danny Ornelas
Just drove away in my 2025 Tiguan SE R Line! Steve Sjolund at Ventura VW was super helpful and one of the best Sales people I've ever worked with, he was transparent, honest, and got me the best price on my trade in and on the new Tiguan as well - I will be coming back here for my next car! Thank you! | Read Full Review
7/18/2025 12:00:00 AM | Google
★★★★★ Emanuel Avadio
House for parts say they open at 7am on the weekends. Upon arrival it was close wait till 8am and still they are close | Read Full Review
7/18/2025 12:00:00 AM | Google
★★★★★ Miguel Aguilar
One of the service advisors could really use improvement in how they handle customer interactions. I won’t mention names, but I came in to pick up a part and also asked about another part that had been ordered for my car under warranty by a service advisor.The person in the parts department directed me to a service advisor for assist | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ seesh mohtheshum
Don is an amazing sales associate he is knowledgeable polite & was willing to listen our needs.i will recommend him to our friends & family. | Read Full Review
6/29/2025 12:00:00 AM | Google
★★★★★ Aoyan Sarwar
It was a very nice experience here, I got my first car and the sales representative DON was very responsive and friendly. I’m satisfied with the service and overall management. Specially the stuffs are really good. I would like to thank Don for his patient listening and the time he gave me | Read Full Review
6/29/2025 12:00:00 AM | Google
★★★★★ Mohamed Hamza
I had a fantastic experience purchasing my Volkswagen Tiguan from Ventura Volkswagen. Don was incredible to work with—professional, attentive, and highly efficient. We handled everything over the phone, and he made the entire process smooth and stress-free. I was especially impressed that I didn’t have to visit the dealership until i | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Sharleen Fuentes
I love Volkswagen in Ventura they are amazing, specially Brandi she has the best customer service, always so helpful and always going above and beyond. | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Isaac Chee
We’ve been buying cars at Ventura VW for the past 10 years, and been having our cars serviced as well. Brandi in the service dept has been very helpful and by far the most pleasant and knowledgeable person. She has gone beyond the call of duty to help us. | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Marcela calix
Brandi and sharleen are the best with amazing customer service they definitely do an amazing Job. | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Chelsea Vasquez
Ventura Volkswagen is the best, very kind people and the job always get done right.I definitely recommend Brandi as a service advisor, she’s sweet, attentive with exceptional communication and customer service. | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ miguel perez
Great service advisors, very helpful, fast and efficient, and very informative. Specially Brandi. | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Brandi Grower
Ventura vw goes above and beyond Brandi in the service drive is fantastic | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Pj Palencia
Ventura VW handles all my service needs in a thinly manner. Brandi is my go to service advisor! | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Victor A.
My 2024 Atlas is my first VW vehicle and despite the issues I have been having with it and my desire to get rid of the car and walk away from the brand, I got to say that Brandi Grower in the service department has made me change my mind and resolved all the issues my Atlas had been having from recalls to random electrical and brake | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ J Gini
I had some warranty repairs completed at Ventura Volkswagen recently on my 2019 Golf SportWagon. These professionals in the Service Dept. are truly great at what they do: including Brandi Grower & PJ, the Service Manager. Not only did they take the time to listen to my concerns, they followed up regularly with the status of the re | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Robbie Pennington
I’ve been using Ventura vw for several years now! The only service person I use is Brandi. She is and always has made me feel welcome and appreciated! She is hands down the best I’ve ever had the pleasure of dealing with ! | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Christy Chee
Last night I experienced a flat tire on State Route 154. After towing my Atlas home with AAA, I called Brandi Grower in the morning, and she SAVED THE DAY! Brandi found the exact tire, scheduled the repair, and met us within 30 minutes. The service we have experienced with Brandi is beyond excellent and beyond five stars. She is the | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Michele Goldschmidt
Our family has been working with Ventura Volkswagon for about 10 years now and have always been pleased with the customer service and professionalism. Thank you Conrad and Alexander for listening to our needs and for making our new trade in as smooth as possible. You guys are amazing! | Read Full Review
6/19/2025 12:00:00 AM | Google
★★★★★ Sheila Bartsch
Volkswagen is always friendly and efficient and the service people are skilled! Everyone is helpful and Brandi is just simply the best! Thank you Brandi for your attention to detail! | Read Full Review
6/10/2025 12:00:00 AM | Google
★★★★★ Bailey Parker
Poor service and experience overall. They missed a recall on my vehicle and did not even have the part to repair it once they did notice it. I definitely recommend Volkswagen in Thousand Oaks for anything you may need. It's well worth the drive, compared to here. | Read Full Review
5/16/2025 12:00:00 AM | Google
★★★★★ David
Sketchy managers, don’t trust any of them! They don’t even have the decency to talk to you they’ll send their workers to break the “bad news”. Stay away and go to any other dealer | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Ryan Meuse
Great dealership. Strong recommend. | Read Full Review
4/13/2025 12:00:00 AM | Google
★★★★★ Benjamin Larios
Set my appointment online, quick friendly check in, care completed sooner than estimated time! Very happy with my service! | Read Full Review
4/8/2025 12:00:00 AM | Google
★★★★★ Jasmin Mendez
I recently had an amazing experience at Volkswagen Ventura Service Department. Within a month of purchasing my newly bought used 2022 VW Taos, I encountered an issue, but thankfully, it was still under warranty. They quickly diagnosed the problem and took care of the repair. The manager and customer service representative, Victor, we | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ K Beck
I purchased a used vehicle from Ventura Volkswagon. They were great to work with! They got me financed and took care of everything very professionally! Highly recommended! | Read Full Review
3/28/2025 12:00:00 AM | Google
★★★★★ Richard Dunning
BUYERS BEWARE. Take note of March 2025 purchase & subsequent review. I am Mr. R. Gutierrez mechanic. Over 45 years of experience & the amount of problems with this 2019 VW is nothing short of a lemon ??. Ventura Volkswagen absolutely refuses to accept any responsibility for the obviously hidden electrical issues that started surfacin | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Ricky Gutierrez
Horrible customer service! We bought an A vehicle from this dealership. The vehicle had issues so we took it back to them. They put a Band-Aid on & said it was fixed. Gave it back to us with the same issue. And they will not fix the problem! They’re all misleading. They push you aside when you have A issue with something, but they | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Aharon Arvizu Ramirez
I’ve had an incredibly frustrating experience with Ventura Volkswagen, and I feel compelled to share it. I’ve always been very diligent with maintaining my 2017 Tiguan, which has 68,000 miles. I’ve never missed a service appointment and have consistently followed the advice of the dealership’s service advisors. Despite this, in Octo | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Michel Reynaud
Perfect service, absolutely perfect. Brandi and Clint were beyond professional in helping me solve an issue with my 2018 Tiguan. Will definitely be coming back as my main service station anytime. Thank you again! | Read Full Review
3/11/2025 12:00:00 AM | Google
★★★★★ phoebe murphy
Had to make an unexpected pitstop here after getting a flat tire. I’m from Arizona and was headed to a spa day with some friends. Luckily, I called and they were able to get me in very quickly. Clint, who helped service my car was great. Super transparent about the pricing and helped me with some paperwork to submit to my dealership | Read Full Review
3/2/2025 12:00:00 AM | Google
★★★★★ Mr Tire
The very best service is delivered here by Brandi! Very thorough customer service. I will be sending all my VW friends to her directly. Keep it up Brandi and see ya soon! | Read Full Review
3/2/2025 12:00:00 AM | Google
★★★★★ LESLIE Montanez
Brandi is amazing | Read Full Review
2/26/2025 12:00:00 AM | Google
★★★★★ Darlene Bruno
Brandi Grower is the best! she always goes above and more to help me with any service i need | Read Full Review
2/26/2025 12:00:00 AM | Google
★★★★★ Cal Lop
Just before I drove out of the dealership's parking lot,cornering light & maintenance warning lights turned on. A week after purchase of my vehicle, my Atlas was towed to dealership because car wouldn’t start & all warning lights turned on. | Read Full Review
2/25/2025 12:00:00 AM | Google
★★★★★ Gabriela Rodriguez
Had the easiest, best experience with the purchase of our new VW Atlas this Monday. A huge thank you to Agustin for all his hard work in finding the perfect Atlas for us. Thank you to Conrad and Victor for their help as well. The process was streamlined and very easy! Highly recommend. | Read Full Review
2/21/2025 12:00:00 AM | Google
★★★★★ Grace Trinh
Had my car serviced yesterday and Victor was always a pleasure to work with. He keeps me informed on the status of my vehicle and very knowledgeable answering my concerns. | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★ ima_ stuff
At the dealership right now. Made a service appointment over 3 weeks ago for a software recall update and 40k service. Even with all the appointment notifications and texts, they lost my appointment. I had to take a PTO day for this as I live far away. They offered me a loaner that I had to pay for gas and can't do a pick up on a we | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★ Patrick Bramlett
I schedule a maintenance appointment for oil change and tire rotation, and there was some kind of update for the radio so after waiting two hours, they finally said my vehicle was done when I was checking out. He indicated that they did not rotate my tires because they were good. Therefore they are good because I rotate them so much | Read Full Review
2/17/2025 12:00:00 AM | Google
★★★★★ Medmarclinic
Nobody is in charge... I don't write reviews, but this experience changed my mind. I loved my first car. Wolfsburg Passat. Spent $6000 fixing the engine that didn't fix the engine. Another $13,000 for a rebuilt engine. I decided to buy a newer model. DISCONTINUED. I bought a Jetta. Paid $20,000 Cash. The driver's side rear | Read Full Review
2/9/2025 12:00:00 AM | Google
★★★★★ Hayley Marcus
Thank you Victor and PJ! | Read Full Review
1/30/2025 12:00:00 AM | Google
★★★★★ Shiva Tadayon
VERY SLOW. We were there for 5 hours and they take FOREVER just to check your credit and information. AVOID. | Read Full Review
1/25/2025 12:00:00 AM | Google
★★★★★ Anthony C
I've had two terrible experiences with this dealership. My best advice is to go find a mechanic you can trust. I would avoid this dealership like the plague. My first time coming into this dealership I drove down to Ventura from Santa Barbara (closest dealership) for a check engine light issue. Long story short, they charged me $2.2 | Read Full Review
1/21/2025 12:00:00 AM | Google
★★★★★ Al Martínez
The service at Ventura Volkswagen came with attention to detail and total care for my vehicle. Brandi listened to my concerns whenever it came to the maintenance of my vehicle and took note of the issues presented by me during my visit. I fully recommend Ventura Volkswagen and Brandi Grower to take care of your vehicle. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Douglas Davis
This place is an absolute ripoff. Take your business elsewhere. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Joel Munger
Crap-tastic customer service. Called in 3 times for parts. 1st time someone answers, mumbles something unintelligible like that have food in their mouth then hangs up. Second time get reception, ask for parts dept, get transfered, someone says something about "probably Richard" then hangs up. 3rd time rings then I straight to HOLD mu | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Pj Palencia
Great service department all the service staff are the best thank you for your hard work | Read Full Review
11/1/2024 12:00:00 AM | Google

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