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McKenna Motors Cerritos

★★★★★(25)read reviews

18303 Studebaker Rd, Cerritos, CA 90703

(562) 353-4828 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Ruth Carr
Everyone is extremely nice and caring, especially Erica and Yajaira. I always look forward to coming here to the Cerritos location | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Bill Dimopoulos
I've been hesitant to write about my experiences with the service department, as I've had numerous issues over the years. However, my most recent visit was nothing short of disappointing. From poor customer service and inefficient repairs to questionable charges, the entire process left me feeling deceived and lacking transparency. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Justin Smith
They were super nice and did an awesome job | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ John Wrede
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11/14/2024 12:00:00 AM | Google
★★★★★ Carlos Rivera
Anthony bush was a great help very friendly give that man a big bonus | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Alexia Murillo
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11/8/2024 12:00:00 AM | Google
★★★★★ Oscar Martin Acosta
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11/3/2024 12:00:00 AM | Google
★★★★★ april martin
Great Experience With Rob At VOLKSWAGEN CERRITOS | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Teresa Castro
Te recomiendo a Mariano Miranda para tu compra de carro , te ofrece un muy buen servicio y amabilidad recomendado ?? por ciento… gracias Mariano | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Linda Shaw
Tyler and Spencer are amazing! And they know just what to do to get me back on the highway safely! | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Amy Sandoval
I came here 2 days ago to get help with a car I bought from a shady off site ( not related to VW at all). My experience with Spencer exceeded my expectations. I truly felt like I mattered. I was so impressed that I came in this morning to actually purchase a vehicle. I had the pleasure of going through the purchasing process with An | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Brian C.
Very timely professional service. Service advisor Yajaira is very friendly and knowledgeable. She also introduced me to the service Forman to discuss my concerns that were immediately resolved. Highly recommended | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Kris Ho
bad service. The sales didn't tell all policy to the buyer. Once they find that they made mistakes, they just said "apologize". They wont fix the issue. Please do not go to this dealer. | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Mary Curran
Alex (Sales) and Theo (Finance) were incredible! Super friendly and kind. Alex was very communicative and prompt. When I was ready to come in to actually buy the car he made the process very smooth and simple. Alex even went out of his way to help me get my car home since I didn't have someone with me. Thank you for such an easy proc | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Mario Yayo P
I am extremely disappointed with the service department. They wanted to continue to take advantage of my lady. They charged her more than $250 for an unnecessary computerized alignment. The same day she had the service done, we got a low tire pressure warning and I assumed they had forgotten to reset the tire monitoring system. So we | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Ashley Guerrero
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10/7/2024 12:00:00 AM | Google
★★★★★ Fa Ha
Francisco was amazing!!! He helped us out and gave us exactly what we wanted. It was fast easy with no problems! VW Alwys hooks us up that’s why we keep coming back. This will be our 3rd lease and will definitely come back | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Aurora L Biag
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9/30/2024 12:00:00 AM | Google
★★★★★ Efren Martin
I recently had my Atlas serviced at McKenna Volkswagen Cerritos, and the experience was fantastic. My service advisor, Yajaira, was outstanding from start to finish. She was professional, friendly, and kept me informed throughout the entire process. I highly recommend McKenna Volkswagen Cerritos, and I’ll definitely be coming back fo | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ JUAN EL GRANDE
Excellent customer service provided by Spencer. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Victor Dean
Whew, the experience that my wife and I had today was very disappointing to say the least. I see why folks don't like car salesman. Now, the first person we met( forgot his name) was very nice and the initial interaction was pleasant. Now, we were introduced to another guy..Darryl was his name. I was very transparent with what payme | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Inder Sudan
I leased a VW ID.4 EV from McKenna Cerritos VW dealership on January 26, 2024. While my initial experience with the salesperson was positive—they kept the showroom open after hours to help me close the deal—my experience drastically changed when I returned to the dealership on September 17, 2024, with a problem. The sales manager wa | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Karin Romero
Thank you for the attention to detail in servicing the vehicle. | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Victoria Gallardo
Ericah Blossom is the best she really went above and beyond to not only help me but my mom also. Thank you Ericah at McKenna Volkswagon Cerritos | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Karin Romero
Made an appointment today @1:00pm, I as explained a tech will need to ride with me to confirm my concern. Ok. Of course the issue I explained occurred on random times and was reassured that diagnostic will be conducted. Here I am 6:38pm with no word on my vehicle. Not even a courtesy call. The service dept closes @6:00pm | Read Full Review
9/16/2024 12:00:00 AM | Google

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