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★★★★★ Catherine Bourdais

My experience with Volkswagen of Garden Grove started with an online request through the dealership, and Jessy Vargas quickly reached out to help me find the exact vehicle I was looking for. From our initial conversations by phone and chat, he was attentive, responsive, and truly listened to what I wanted. When I arrived at the deal | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ I C

Overpriced | Read Full Review

12/21/2025 12:00:00 AM | Google

★★★★★ Esmeralda Fletes

I had an amazing experience working with Jessy Vargas at Volkswagen of Garden Grove! He went above and beyond to help me get my dream car. From the very beginning, he was patient, honest, and truly dedicated to helping me find the perfect vehicle. What really stood out was how hard he fought to get the price right for me. Jessy took | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ BEN MBUGUA

The service was very good. Every aspect of what my car required was explained in very clear terms. | Read Full Review

12/18/2025 12:00:00 AM | Google

★★★★★ Luispablo Alcala

Buena atención i buen servicio | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Eileen Roberts

I love getting my vehicle serviced at VW Garden Groove. The staff is so friendly and professional, always making it a pleasant visit. They even have a massage chair that you can use while you wait. | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Roxanne Curry

Very friendly professional customer service, precise timing estimates. New to this dealership and was very pleased 10/10 | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Salvador Plancarte

Jayden treat me extremely well | Read Full Review

12/15/2025 12:00:00 AM | Google

★★★★★ Taewon Kim

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12/15/2025 12:00:00 AM | Google

★★★★★ Emily Solis

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12/15/2025 12:00:00 AM | Google

★★★★★ manuel martinez

Great service & timely | Read Full Review

12/15/2025 12:00:00 AM | Google

★★★★★ Yousef Selim

I’ve had the worst experience at a dealership trying to get service and fix an issue with my car. I have a 2023 golf gti under warranty and Selso was rude and not helpful, making false claims about my car and my driving, then I took him on a test drive to proof to him that his claims are false, which were, then when it came to actual | Read Full Review

12/15/2025 12:00:00 AM | Google

★★★★★ George Becerra

I needed a car for my daughter. It’s her first car and I Wanted to make sure to get her Tesla. Jesse was the one who helped me not only get the Tesla but work a straight deal. The car was a 7 seater and one of the rear back seats seat buckle wasn’t working. They notified me quickly and made sure to make it right by adjusting the pric | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Erick Hernandez

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12/14/2025 12:00:00 AM | Google

★★★★★ Emmanuel Iwatt

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12/14/2025 12:00:00 AM | Google

★★★★★ Eidyl Eugaul

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12/14/2025 12:00:00 AM | Google

★★★★★ Philip Vardakis

Outstanding service and customer support! Jasmine, my service representative, coordinated my appointment and kept me apprised all throughout the process. Jasmine operates with the highest standards of professionalism and courtesy. Thank you. | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Raymond Tang

Easy and painless transaction! I had a good conversation with Shaun and structured a deal before coming in. Once we got there, my wife and I worked with Jessie and Rudy as we went over the vehicles that were considered before making a decision. Moving into the office with Rudy, the deal was the same as discussed with Shaun; just had | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ ELDER POLANCO

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12/11/2025 12:00:00 AM | Google

★★★★★ Karen Welch

?????????? 5-Star Review for Jorge Crespo – Volkswagen of Garden Grove I can’t say enough great things about my experience with Jorge Crespo at the Volkswagen Dealership in Garden Grove. After taking my Jetta TDI to several other places—and being quoted extremely high prices—Jorge not only charged less than half of what others wante | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Cheryl Weston

Friendly, Informative, Knowledgeable but Not Pushy. VW of Garden Grove is a Kind dealership with Excellent Personnel. Jessy is a Fantastic Salesman. He and Shaun made a Good Team for us. It’s our family's second Taos over last two years and we are happy to give this sale locally. Thank YOU Jessy & Shaun! | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Chris Anderson

Prompt and courteous staff, will most definitely return. | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Ed Gow

Prompt service and excellent communication from my Service Advisor. | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Shahrazad Meloni

Jaydee is super helpful and answers all questions. Great customer service. | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Rosa Lee

All of the staff there were friendly, but I was deeply touched by the kindness of Celso Sanchez in particular. I also really appreciated the detailed and friendly video from Anthony Verdugo, which clearly explained the car inspection process. | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Gary Garcia

The excellent service I received from Melanie, Rene was amazing. I have have been a long time VW customer and have never had better care for my car. VW of Garden Grove is by far the best!!! | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Jessica Mazzocco

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12/5/2025 12:00:00 AM | Google

★★★★★ larry brown

Thank you for excellent customer service and also personal to the service writer Go Team VW. M Vasquez u. r the best | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Tammy Flores

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12/2/2025 12:00:00 AM | Google

★★★★★ Cesar Gutierrez

I have owned my car for four years and have always trusted VW Huntington Beach for regular maintenance without any issues. Unfortunately, after they closed, I had to switch to VW Garden Grove. Initially, I was hopeful when they assessed my car and recommended several preventative maintenance services, which I proceeded to pay for, to | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Gary C

Pleasure to work with Melany while our car had issues on vacation. We left our car at the Garden Grove VW dealership, 7 hours away from our house. She kept me informed on all the work that was being done and was flexible with pick up times and last minute changes. If your VW ever breaks down near Disneyland, I’d bring it here. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Scott Wiley

Fast, pleasant service on replacing my water pump and thermostat on my Golf. And I didn't even have an appointment. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Robert Fickes

They did a very good job. I checked several other shops and they seemed to know what they were doing better than most | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Peter Kim

Bought a car from Scotty and Shaun. I called in the morning let Scotty know I wanted the Tiguan SE-R line. Over the phone, they did not BS me from the start and took me seriously (all other dealers weren't even trying to sell me a car). My biggest concern was running my credit. We've all experienced when dealer submits your applicati | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Laurie Buechner

* if I could, I would give them Zero Stars - Misleading Pricing & Dishonest Practices Today my husband and I went to Volkswagen of Garden Grove to look at a 2023 Tesla Model Y Long Range listed for $31,995. We liked the car, but we were told we could not test drive it because they had just purchased it from a private party and still | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Larry

Scottie got me in and out. No strings attached. Direct, giving me all the information I needed. Made it easy! Highly recommend. | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Stephanie Alban

Jayden Londono provided excellent customer service. He was extremely knowledgeable about the vehicle I purchased and made me feel comfortable throughout the whole process. Thanks again! | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ silversurfer790

Had a flat tire and came in without an appointment in the afternoon...typically you need an appointment. Big thanks to service adviser Jorge Crespo for accepting the car and organizing the tire and replacing it in no time. 5 star service - Thanks Jorge, your great service saved the day. | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Italo

Edit: looking at MY service records I brought the car in August of 2025 just over 3 months ago. spoke to adviser and they sent me packing again. I wouldn’t expect any record to exist as I had just decided to drive in. Was told “squeaking was normal and common” (again)— pretty sure service dept is fed up with people coming in for the | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Guadalupe Mendoza

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11/26/2025 12:00:00 AM | Google

★★★★★ ABY SOLANO

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11/26/2025 12:00:00 AM | Google

★★★★★ Italo

Bought a 2023 atlas from VW. About a year in the brakes started squeaking bad. We took it to the dealership multiple times. This one in particular we took it twice. They told us they “deglazed” them and there’s nothing wrong with the brakes that it’s due to the “new composite material” used on the pads. Service adviser told me we had | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Edward Sanchez

Had an amazing experience and car is running smoothly as always. Thanks VW of GG | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Carlos Gonzalez

Very good team | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Emily Carrillo Otero

Jaydee, the sales associate, and Shaun, the finance manager, at VW of Garden Grove were amazing! We came all the way from the SF Valley looking for an Atlas in Avacado Green color, and Jaydee really listened to what we wanted. Shaun made the financing process smooth and worked with our budget. They are a dynamic team and will beat an | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Erin D

JD was very helpful, awesome sales experience! | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Theresia Balandran

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11/24/2025 12:00:00 AM | Google

★★★★★ Norma Hansen

We leased a VW Atlas! Scotty Redmond and Anthony Chapa provided us with a positive experience. They had the vehicles ready and patiently waited while we made our decision. | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Norm Dole

Set appointment on computed, confirmed and processed easily before being picked up. Work down timely and early aternoon. Notified on recommendation. Will have done later. | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Ryan Olson

They charged me over $1100 to “fix” a part that’s notorious for going bad. The VERY NEXT DAY after picking the car up it was dead again. $1100 wasted and now my service advisor won’t even call me back. Multiple text messages and four phone calls and he’s still dodging me. At this point I’m completely disgusted with him and Garden G | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ malinda micklo

Went to have service on my car been coming here for years. George in service is the best and will make sure you are taken care of with no worries. Welcome back George. If your taking your car in for service 100% recommend dealing with George. | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Jefferson Fonseca

So happy to get my new car here. doing a big upgrade from Tiguan 2020 Rline to this amazing ATLAS PEAK. We did the deal in just afew hours SCOTTY REDMOND is the man..!! We work out the deal so easy in afew minutes i was signing papers and taking home my new ride. Thanks you guys thank you Scotty | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Jamie W

I had a wonderful experience leasing my car through Garden Grove Volkswagen. Scotty was super helpful and resourceful. He’s a straight shooter with southern hospitality. He deserves his commission and then some. He’s THE MAIN REASON we drove off with a new car! | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Ramses Corral

This place is honest and helpful! Look for Scotty to help you out?? | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Greg Gladd

Had a great car buying experience at VW Garden Grove. Thanks to Rudy for making the process quick and easy! | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Jonathan Zane

VW Garden Grove was GREAT to work with. The service department corrected my problem for a fair price and I was please with the results. I will definitely go back in the future. | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ M P

Very professional and courteous. Took great care my VW Arteon. | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Charlie Ramos

Jorge provided outstanding service!! Thanks!! | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ rdinnes

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11/20/2025 12:00:00 AM | Google

★★★★★ Estela Londono

JD was amazing to work with! He is very patient, honest, and genuinely helpful. He made the whole car-buying process smooth and stress-free. He really listened to what I needed and helped me find the perfect car. Highly recommend him!! | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Thomas Gentsch

At my last visit at GGVW I brought my 2023 Jetta to have my radio looked at as the car wouldn’t link with my phone. It was under warranty and was fixed. However they did a 30,000 mile inspection on the car that you did just last week. Waste of technicians time and money | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Stephen Huy Hong

The scheduling and reminder system and detail inspection communication is excellent. Technician was friendly. Great service ???? | Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ Robert McKasson

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11/16/2025 12:00:00 AM | Google

★★★★★ Robert McKasson

The mechanic didn’t know which seat sits above the battery. He was made me remove all excess items from my front and back: passenger seat. Because of that he then decided he didn’t know which seat had the battery under it. He ran out of time and my battery Did Not get replaced. Since he doesn’t know how to find the correct seat the r | Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ Momo Alqaza

Great staff awesome and fast service | Read Full Review

11/14/2025 12:00:00 AM | Google

★★★★★ Gil Moreno

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11/13/2025 12:00:00 AM | Google

★★★★★ Amir Amir

Everything was great. George was a great help to take care of my car and I appreciate the good work | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Juan Canizalez

Pasé una muy buena experiencia, el vendedor Rudy Duarte fué muy amable y muy rápido con mi proceso en la compra de mi auto. Definitivamente recomiendo este lugar. | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Cassandra Meyer

I can not express how grateful I am for all the help Shawn, the manager with all the tattoos, was last night when I purchased my 2023 Tiguan r-line black. Jaydee was also amazing and helped make the process go super smooth. The finance manager, I was tired so can’t remember his name, was also great. The final paperwork part has bec | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Ashley & Ryan Ruiz

Shaun and Scotty are THE BEST! They made the process very easy for us and the finance manager even got us out quick which sometimes doesn’t happen from past experiences elsewhere. Strongly recommend you get your car here! Thank you!! | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ Yaneth s

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11/10/2025 12:00:00 AM | Google

★★★★★ Kevin Le

Brought my car 2024 Taos with 12k miles. My rear brakes were pretty much gone. No more pads.. this was odd and should have been warrantied. I also found out there was a TSB for my exact concern. After bringing it in and explaining. The advisor told me it’ll be covered. After 4 hours of waiting, I had to call back, and they told me it | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ lynn tamayo

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11/10/2025 12:00:00 AM | Google

★★★★★ Arthur Camarena

This was the best, easiest, most relaxed car buying experience we have ever had! Jesse and Anthony are top-notch!! Make sure you ask for them….you won’t regret it!!! | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ Fernanda Gomez

I had an excellent experience at Volkswagen with Carlos! He was friendly, knowledgeable, and made the entire process smooth and stress-free. Carlos took the time to answer all my questions and made sure I felt confident with my decision. Highly recommend asking for Carlos if you’re visiting Volkswagen! | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Anahy Rodriguez

I was in the market for a new car. I went to test drive the 2025 Volkswagen SE R line. The sales person Jessy was very helpful and explaining to me each detail of the car. I was specifically looking for the SEL R Line model which unfortunately they did not have. Jessy was willing to look for that model in a different dealership and d | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ lori Kaiden's

Melany in service was great! | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Moon Light

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11/8/2025 12:00:00 AM | Google

★★★★★ Pam Vandiver

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11/8/2025 12:00:00 AM | Google

★★★★★ Amy Lumet

When my VW dealership opened a new facility 20 miles from my home, and closed what had been my old service location, I was in a panic, as I received a wonderful warranty package with my Certified Pre-Owned 2018 Passat. I also needed someplace close, as I didn’t want to worry about expensive transportation to and from the service loc | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Alberto Hernandez

The two people who helped me with taking care of my vehicle was George and Melanie they were both great staff explaining to me the process and services my GTI needed. My car needed some work and they explained payment options to help take care of my car. I also want to note I did see they were both getting yelled at by another custom | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Kate Eunae Ju

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11/8/2025 12:00:00 AM | Google

★★★★★ marvin drummond

Please go visit Rudy in the sales department. He was very patient with me and helped me get a great deal. He even helped me out when I had questions after the sale. I would certainly go certainly go back a buy another vehicle. I received 5 star service and I'm certain he will give you the same. | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Eric Thellman

First time financing a car, process was very straightforward and painless working with Jessy Vargas who was extremely friendly and made sure I got a good deal. The guys here, Shaun, Jessy and Chapa were really patient with me and all my questions. They made me feel welcomed and helped me get an unbeatable rate for my first car. | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Marquita “Marquita Mazaba” Harris

I hate this place. they did a multi point inspection, my battery died 2 days later. they didn't even let me know my battery was low. | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Lara Womann

I went to several dealerships before, but most of them felt really pushy — I never felt comfortable. Through a referral, I found this place, and I’m so glad I did! Jessy and Ryan have been incredibly kind, supportive, and completely transparent throughout the whole process. I never felt pressured into anything, and they genuinely too | Read Full Review

11/5/2025 12:00:00 AM | Google

★★★★★ Ankit bawa

i was there for my break pad replacement the guy Name Jeorge is so great did a good job and client dealing is phenomenal i love to go there when my car need something ?? | Read Full Review

11/5/2025 12:00:00 AM | Google

★★★★★ Eric Horvat

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11/4/2025 12:00:00 AM | Google

★★★★★ Aaron Rodriguez

Fast and easy, came in for a recall and it was done on the same day. Appreciate the service advisor George. | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Alli Lai

Did a fine job in fixing and communicating what the problems were. It took longer than expected but I had a rental car they provided for me. | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Patty Johnson

I just bought a 2025 Tiguan. So far I love the car; its got a great tech package and the Black Line looks great. Rudy was my sales agent and I really liked him. He didn't have that cliche high pressure sales vibe. He was just personable, earnest, and honest. I really enjoyed working with him. There was an issue pairing the VW app wit | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ ???

Nice service! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Vicky LaPorta

My Service Advisor, Celso, was very focused on scheduling my vehicle as a walk-in. He was very accommodating and with a smile handled my appointment. Most appreciated, Celso followed up with me detailing the job done. Thank you Celso for all you do. Vicky | Read Full Review

10/23/2025 12:00:00 AM | Google

★★★★★ ixsayana chavez

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10/23/2025 12:00:00 AM | Google

★★★★★ Josh Wirth

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10/23/2025 12:00:00 AM | Google

★★★★★ Johar K

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10/23/2025 12:00:00 AM | Google

★★★★★ Tom Pittenger

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10/23/2025 12:00:00 AM | Google

★★★★★ Tyler Luong

Nice person working detail professional ?? | Read Full Review

10/23/2025 12:00:00 AM | Google

★★★★★ Marco Lutz

I had a fuel injector wire harness replaced (extended warranty) on my Tiguan 2018 but it did not fix the issue. I wanted the car back anyways to avoid costs. When double checking the work performed, THREE screws were loose related to parts that had to be taken out to get access to that wire harness. The actual issue was related to t | Read Full Review

10/23/2025 12:00:00 AM | Google

★★★★★ Jenamarie Desantis

The service at garden grove Volkswagen was great! They were quick and answered all of my questions. Highly recommend! | Read Full Review

10/21/2025 12:00:00 AM | Google

★★★★★ Faviola Gutierrez

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10/21/2025 12:00:00 AM | Google

★★★★★ Mark Strazicich

Great service, sent me a video about the condition of my car too. | Read Full Review

10/20/2025 12:00:00 AM | Google

★★★★★ Brooke Christman

Everyone was very helpful | Read Full Review

10/20/2025 12:00:00 AM | Google

★★★★★ Pola Casas

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10/15/2025 12:00:00 AM | Google

★★★★★ Krishna Kumar Sudalayandi Pillai

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10/14/2025 12:00:00 AM | Google

★★★★★ Anthony

This review is for SERVICE only and NOT sales. I took my Tiguan to Garden Grove VW for what I call "preventative maintenance". I was greeted by Rene Flores (service manager) and received nothing, but excellent service from him. As a loyal VW brand driver, I've personally always serviced them at a dealership. Prior to coming to Garden | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Julie Renfro

Celso and the team were very helpful and thorough. I appreciate the care they took with my Taos. | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Greggory Jackman

Easy and simple new car purchase. Everything went as expected with no issues | Read Full Review

10/12/2025 12:00:00 AM | Google

★★★★★ Carol Ruffin

Had to replace my key fob. Went into VW garden Grove. I was impressed with the service. Phil helped me in parts, Melany checked me in at service, and Jesus was the technician. It's hard to find good customer service these days. I really appreciate VW garden Grove and will be returning soon for my maintenance service. | Read Full Review

10/11/2025 12:00:00 AM | Google

★★★★★ Tiffany T

Love this location they were able to accommodate my rides to and from when I needed to do service on my car. I like that they send a video of what they will be doing to my car and what needs to be done before approving. Also best part they wash the exterior of your car. Customer service was excellent! Thanks! | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ Renzell Yan

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10/8/2025 12:00:00 AM | Google

★★★★★ Enrique Hernandez

Chris and the technician were professional, polite and courteous. | Read Full Review

10/4/2025 12:00:00 AM | Google

★★★★★ Ricardo Polanco

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10/2/2025 12:00:00 AM | Google

★★★★★ Nazif Mehmet Yazici

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10/2/2025 12:00:00 AM | Google

★★★★★ Priscilla Schubert

Everyone at VW of Garden Grove is pleasant and courteous and kind and my experience yesterday was smooth and wonderful! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Deanne Overvold

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9/25/2025 12:00:00 AM | Google

★★★★★ David Laszlo

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9/24/2025 12:00:00 AM | Google

★★★★★ robby valenciano

Listened well to things needed to attend to with the car. Clearly explained and followed up with plan. | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Seredy Valentin

I loved the service from everyone at the agency! ?? I came a little late to my appointment for an oil change and came 40 minutes before their lunch hour. I was told that my car wouldn’t get started until after their lunch, totally fine (my fault for coming in late). Then, 40 minutes later I’m told that they were able to get my car d | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Kim Torres

Scotty! Thank you so much for all you did for my family and I. You made this so easy for us.. we are not only happy with our purchase but feel safe having our newborn baby in the car. Thank you & Sean for all you did. Will be recommending your services. Thank you Kim & Eric | Read Full Review

9/22/2025 12:00:00 AM | Google

★★★★★ Jake Satz

I was in the market for a new ID.4 lease as mine was coming to an end. Shaun was extremely helpful in helping me find a unit and getting the deal all set up! Once we had the numbers squared away we realized it was gonna be hard for me to get in that day he arranged to have the car delivered. Rudy was able to charge up the ev and g | Read Full Review

9/22/2025 12:00:00 AM | Google

★★★★★ Maita Moraes

VW Garden Grove has a great costumer service . Very professional . | Read Full Review

9/19/2025 12:00:00 AM | Google

★★★★★ Jenny Park & Associates

The first regular check up. I had was missing the Dodgers emblem on the back of my car. An employee brought it in later, but the emblem was damaged. It was a gift from my son, and I can not buy the same one these days. I have owned and still own Benz, BMW, Toyota, Honda before, but this is the first time I have seen someone steal som | Read Full Review

9/19/2025 12:00:00 AM | Google

★★★★★ Lupita Sarabia

Celso Sanchez provided great service! He went above and beyond by making sure my warranty was checked and took the time to address all my concerns. Super professional and helpful. I felt confident my vehicle was in good hands | Read Full Review

9/17/2025 12:00:00 AM | Google

★★★★★ Emily Schwieger

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9/14/2025 12:00:00 AM | Google

★★★★★ Tal

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9/13/2025 12:00:00 AM | Google

★★★★★ Porscha Townsend

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9/11/2025 12:00:00 AM | Google

★★★★★ Bret Lamperes

The service was fine and my oil change went well. I was a little concerned about the policy that they had a break defect that they will replace when the brakes hit .02 and my brakes were at .04 and the criteria was. Within two years or 24,000 miles. I am at 20,000 miles in either need to ride my brakes hard in order to get them repla | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ Ems

Was helped by a single worker felt bad because he was the only one there that day and had to help all the guests but he was nothing but smiles and extremely helpful. | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Akram Ghunaim

Dropped my car off 2 times within 2 weeks at this dealership for check engine light under warranty and was there for diagnosing and repairing for almost 10 days But I was not given a loaner; Very disappointed! | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Timothy Bowers

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9/9/2025 12:00:00 AM | Google

★★★★★ Nicole Maldonado

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9/9/2025 12:00:00 AM | Google

★★★★★ rgenta714

Very friendly, helpful, and approachable. If I ended up in a VW, I would have 100% bought from him. | Read Full Review

9/5/2025 12:00:00 AM | DealerRater

★★★★★ rgenta714

Very friendly, helpful, and approachable. If I ended up in a VW, I would have 100% bought from him. | Read Full Review

9/5/2025 12:00:00 AM | Cars.com

★★★★★ Jennifer Maffre

Celso and team were so kind and patient! I greatly appreciate their texting app and the complimentary Uber ride home *distance permitting of course* | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Tom Chiaromonte

Fair, honest, friendly service, even got me an Uber when they needed to do additional work on my car. | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ T C

Let me start by saying that I purchased my vehicle from Garden Grove VW and have serviced it at this location since, but I will not be back due to begin upsold on my service. My car had less that 40k miles on it and I was told that I needed a 60k service because it was based on time not just the miles. This is not right. I was mistak | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ Neil Pantig

Brought my Atlas to have the battery switched out and to have the electrical system reset. Celso was running the front and check-in was quick. The service was done in a timely manner, and I was out in a couple of hours. | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Shayna Sanchez

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8/30/2025 12:00:00 AM | Google

★★★★★ Kaden Small

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8/29/2025 12:00:00 AM | Google

★★★★★ Andrew Garcia

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8/29/2025 12:00:00 AM | Google

★★★★★ Cynthia perez

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8/28/2025 12:00:00 AM | Google

★★★★★ Trevor

Scotty at GG, is hands down the best Sales led I have ever interacted with. Honest, transparent and has everything buttoned up before you even get there. Made buying a car for my daughter easy. | Read Full Review

8/28/2025 12:00:00 AM | Cars.com

★★★★★ Megan Myers

VOLKSWAGEN Hi this is Makenzie and now I’m at GARDEN GROVE VOLKSWAGEN and I love it.1.the place is so beautiful and clean and has cars in the inside which I love always my favorite and it has private rooms for getting cars it has everything you need to sit down and relax and buy cars.2.when you walk in you can see all of the rewards | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ bide xia

I had an incredible experience purchasing my car today thanks to the amazing team here! • Rudy (Sales): Super helpful and friendly throughout the entire process, making sure everything went smoothly. • Shawn (Assistant Manager): Professional and attentive, really went above and beyond to assist. • Davide (Finance Manager): Made the f | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Douglas Kennedy

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8/23/2025 12:00:00 AM | Google

★★★★★ Thomas Tima

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8/23/2025 12:00:00 AM | Google

★★★★★ Erin Shoupp

Melany was great help when I checked in my car! They were able to fix my car in the same day! | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Alexander Marin

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8/23/2025 12:00:00 AM | Google

★★★★★ Keunsoo Han

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8/23/2025 12:00:00 AM | Google

★★★★★ Norma Hansen

Omar handled every aspect of our experience perfectly. He communicated in a timely manner and we had our vehicle back sooner than expected. Thank you Omar!!! | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Marilyn Andalon

I reserved a service for $400 est. and when I checked in they tried to charge me over $800 for a different service. Then they quoted me a super high price for tires and I went to Just Tires and got the same tire with alignment for $250.00 cheaper. The dealership is such a rip off. | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ maasan 510

The very detailed explanation and the video service during the work were very helpful. | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Hoa Nguyen

Most of Volkswagen of GG's employees are outstanding especially salesman Scotty Redmond (very friendly, helpful, professional) next is his boss ??. But we're very disappointed with financial manager Anthony Chapa ?? attitude, after we're denying all of his promote add-on benefits and pointed out his mistake, he's starting to give us ne | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Joel Abraham

I didn’t end up getting anything from the dealership. It was not quite a bait and switch…. They are actively advertising a lease deal on their billboard. I went in to talk to them about securing a lease. They told me they did not have any more of the cars, and then quoted me an incorrect and higher price than what they have posted ab | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Rianon Runyon

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8/16/2025 12:00:00 AM | Google

★★★★★ Hyeseong Hayden

It was an easy process | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Bart Kolber

Great service and friendly people. | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Fenita Peralta

Manager & sales staff were very polite & attentive, I felt like they truly wanted to do business with me. I ended up buying a car for my 17 year-old granddaughter. Kudos to this dealership! | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Christopher Longo

Can’t say enough about the experience my wife and I had at Garden Grove. JD our rep was phenomenal super friendly and very knowledgeable. They weren’t pushy at all they just wanted us to be happy with our purchase. I would highly recommend them to anyone interested in purchasing a VW. Everyone we met were super friendly. From the pho | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Rigoberto Torres

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8/9/2025 12:00:00 AM | Google

★★★★★ Roque Alvarez

Excelente servicio | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Robert Ramirez

Courteous and prompt service. VW needs to inform customers when recall parts are available. I inquired about the steering wheel when at dealer to repair charging port door on my ID.4 l. I was never notified by VW that replacement part was in stock. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Tarang Patel

Miss old staff even manager was engaging with customers. Each service they explained better. It could have been better! | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ Hootney

Service department is the worst. Been a week no word on my car. Never again. | Read Full Review

7/29/2025 12:00:00 AM | DealerRater

★★★★★ Hootney

Service department is the worst. Been a week no word on my car. Never again. | Read Full Review

7/29/2025 12:00:00 AM | Cars.com

★★★★★ Jeff Parker (Shredder)

The staff we dealt with was superior professional and pleasant. Miguel was very understanding and knowledgeable of the vehicles and all functions. His Manager Chris was super helpful and helped to keep the transaction smooth and flawless. Definitely recommend this dealer to anyone looking for a vehicle and to be treated with respect. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Corey Collins

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7/25/2025 12:00:00 AM | Google

★★★★★ Huy Nguyen

My 30K inspection appointment went really well. The technician recorded a video detailing all the various inspections and also the findings of each inspection point. It is easy to view and understand the inspection. | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Victoria Anh Le

We bought a Tiguan 2019 from VW and decided to use the maintenance service at VW Garden Grove. For many years the car ran very well. Today my family bought a Jetta 2025 here. Tin Ma - Kelly helped me with the paperwork quickly. His thoughtfulness touched us very much.. The staff working system here is great. Thanks Tin Ma - Kelly an | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ BEN MBUGUA

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7/22/2025 12:00:00 AM | Google

★★★★★ Kelly R. Kelly

Had an amazing experience buying my iD4 this weekend at VW of Garden Grove! From the Sales guy, Chris - to the finance guy, David - to the manager, Anthony… they were professional, friendly and efficient. Highly recommend this dealership! | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Pavel Mamaev

Enjoyed my experience. Negotiated over email, came in to sign documents. No surprises, no games - just how car buying is supposed to be! Thank you! | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ TIMOTHY SLOPE

VW of Garden Grove is not the nearest VW to my home, but it is by far the best. I am the proud owner of the top of the line, final year of the VW Beatle , 2019. For the year 1 check up and maintenance I took my pride and Joy to the nearby VW dealership and was treated unprofessionally and the work unsatisfactory and when I pointed | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ mark arndt

Very friendly Omar with his technician advised of issues with the car. Very pleased. Ty | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ jef wilhe

Great team and service | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ savannah lauraya

I had a great experience with Melany V. while getting my car serviced. She was very helpful and took time out of her lunch to answer my questions/concerns. She made the experience 5/5! | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Camryn Chesney

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