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Pacific Volkswagen

★★★★★(38)read reviews

14900 Hindry Ave, Hawthorne, CA 90250

(310) 844-9605 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Dylan I
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11/18/2024 12:00:00 AM | Google
★★★★★ Nicole Mitchell
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11/17/2024 12:00:00 AM | Google
★★★★★ Dawn Osborne
Great customer service. Susan is amazing!!!! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Phillip Garcia
Best customer service and fast service | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Ander Lopez
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11/15/2024 12:00:00 AM | Google
★★★★★ Ted Park
Excellent all around Susan is the best!!! | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Marty F
I was prepared to be difficult upon arriving at Pacific Volkswagen because my dealer in Santa Monica--which was much closer--suddenly became a Kia dealer! But I wasn't their first disgruntled transfer from Santa Monica, and the staff did everything to make my visit pleasant. ---- Pacific VW seemed much more organized and efficient th | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Dianna Caracoza
Daniel has been so helpful in getting a maintenance update on my car! Couldn’t have gone through the process without him! Buying my first car at Pacific Volkswagen was a great experience! I felt so welcomed and cared for! I was helped by Fady Kilada who was incredibly helpful and awesome! He was patient, knowledgeable, and very fri | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Elaine Taylor
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11/15/2024 12:00:00 AM | Google
★★★★★ Peter A
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11/15/2024 12:00:00 AM | Google
★★★★★ Brian Weintraub
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11/15/2024 12:00:00 AM | Google
★★★★★ Ray
Double check their pre owned vehicles. Sold me a truck with a leaking head coolant pipe. Impossible for them not to notice when they did their supposed "inspection". They didn't even replace the cabin air filter. It was filthy. Many more red flags, but I don't need to rant more. | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Patrick L
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11/10/2024 12:00:00 AM | Google
★★★★★ Michael Lee
Contacting this dealership is such a hassle. I called 7 times, waited my turn on the phone until I am caller number one and first in line, couple of minutes later, i got cut off by the phone system saying all representatives are busy now, please try your call again later. What is the meaning of first in line??? | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Steven Ivanick
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10/20/2024 12:00:00 AM | Google
★★★★★ Colleen Mielke
Great Service Dept.! Taidy was so helpful, explained everything, really pleasant snd personable ??. And, my car service was completed sooner than expected! ???? | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Jonathan F Choyce
This is where I brought my VW Suv. You should check them out. I am 99% satisfied. That 1% they took care of just disappointed it happened. BuT, where all good now. | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Dharma Nanda oli
I bought 2021 honda crv. My sales rep William did a great job. Thanks Will. I found their Finance manager Berdj Hakverdian as a seasoned, trustworthy and respectful professional. Thank you Berdj. | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Andrew Younan
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9/30/2024 12:00:00 AM | Google
★★★★★ Bruna Riccioppo
I recently had the pleasure of being assisted by Aaron Acosta at Pacific Volkswagen while searching for a new vehicle. From start to finish, Aaron demonstrated exceptional professionalism, precision, patience and perfect timing. His ability to understand my needs and present a deal that surpassed my expectations was nothing short of | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Otis The Dog
Would have given zero stars but at least 1 is required to submit this review. Worst experience ever for vehicle service. Made an appointment to bring in my golf for a safety recall, showed up on time ready to go and was then denied service after being lied to by Luis Cornejo (master service advisor) who when laughed in my face and la | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Jeannine Maldonado
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9/14/2024 12:00:00 AM | Google
★★★★★ Brazuka 21
Took my id4 for a recall and door handle issue. Car stayed at the dealer for a week. At pick up my car was brought to me filthy with hard water spots all over the vehicle and stained on the passenger seat where the worked to fix the door handle. I asked the lady that brought the car to me if that’s how this place usually return the c | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Aggie Shwayder
The service department is truly awful. You never know when your car is ready—sometimes days. If they’re making money on the service it’s somehow ready right away. I avoid going there at all cost. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Hanna Jooji
Terrible customer service! They brush you off on the phone and don't care even a tiny bit about your concern saying you should figure out who to call. They don't connect you to different departments internally! Horrible service, staff barely speak English and they don't provide you with rent or loaner cars! Save your money and get ca | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Sierra Arell
5 Stars - Exceptional Service at Pacific Volkswagen Special thanks to Taidy & Earv! I recently brought my Jetta in for service at Pacific Volkswagen on Wednesday, August 14, 2024, and I can't express how impressed I am with the entire experience. My service advisor, Taidy, was nothing short of amazing. She was the kindest and most h | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Micah Stone
I think they must have taken the morons who worked at the Santa Monica location and transferred them here. Never have I experienced such bad customer service. If you insist on getting a Volkswagen buy it from a location not owned by LA car guy. The service is so bad it is literally not worth buying from them. My girlfriend told me ho | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ Simon Tuman (the tuman show)
This place has the most insane markups on parts. Shop around because otherwise you’re paying 2-3x more | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ G G
Really happy with the service I got from Sevon and Bridget! Super helpful and kind !! | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ sonja cochran
Great experience ! Sevon was amazing to work with. Satisfied our needs beyond expectations. Responsive and very thorough! Highly recommend Pacific Volkswagen based on our experience. Thanks Sevon! | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ ??????? ?????
Very good dealer! Was very happy to work and meet with William, price was the same as on internet! No any additional very special gps, clear coat or anything like that! We come, make a test drive, say about few little details to clean, and in few days come and by car without any problems! Highly recommend if you want to get the best | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ deryl deese
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7/23/2024 12:00:00 AM | Google
★★★★★ YASA
I just got my first car from this dealership. Salesman Chris Estrada helped us out. The entire staff at this facility was super hospitable and kind towards us. Every single employee treated us with respect and always had a smile on their faces. Especially Chris. Chris was so patient and so kind when he worked with us. He helped my da | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ SOHEE KIM
Susan ahn What a rude lady siting here We requested oil change and multi check point. Paying around $140 and they found nail on tire and replaced it which we didnt requested . And wasnt sure if they even changed oil . Lady pretended as i am sorry. But was saying “ thats not a huge mistake at all” different branded tire one side w | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Laura Park
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6/8/2024 12:00:00 AM | Google
★★★★★ Betsy Karr Hiking
I had an outstanding experience at Pacific Volkswagen working with Ricky Ortiz. Ricky truly listened to my needs and budget, and he helped me find the perfect car for my mom. His communication was excellent, and he was straightforward and honest, making this the most pleasant experience I've ever had at a dealership. In contrast, my | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Sam J.
Took my manual transmission car in for a recall. Apparently the technician couldn't drive manual. Stalled every 2 seconds. And 'practiced' driving in loops at their service area, using too much rpm and incorrect clutch. I can feel how much extra wear they've put after picking up the car. Service advisor probably didn't care to assign | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Alex Orrantia
My sales consultant was great. The finance specialist was nice but a bit overbearing. Coming from the EV industry (a competitor) I did not appreciate my knowledge of EV maintenance and care being undermined, as that is literally my job. The sales manager was great, gave me a wonderful deal. Last thing, there is a paint discrepancy th | Read Full Review
5/12/2024 12:00:00 AM | Google

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