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Antelope Valley Volkswagen

Antelope Valley Volkswagen

★★★★★(316)read reviews
39050 Carriage Way, Palmdale, CA 93551
(661) 202-3554 Ask About Our Service Specials!
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Service Offers

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    $5 Off Genuine VW Pollen Filter/Engine Air Filter23Click Here for Details
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    $5 Off Front Wiper Blade Replacement3Click Here for Details
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    $20 Off Genuine Volkswagen Battery13Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $124.95 Oil and Filter Service1Click Here for Details
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    $25 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 8:00 AM - 4:30 PMTues: 8:00 AM - 4:30 PMWed: 8:00 AM - 4:30 PMThur: 8:00 AM - 4:30 PMFri: 8:00 AM - 4:30 PMSat: 8:00 AM - 12:00 PMSun: Closed
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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Norma Daniels
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ roxana sussi
    Love this place! They are always super friendly, they go above and beyond. They provide realistic updates. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Frances Wolff
    The work was done very quickly on my car and Tara was great to work with in answering all my questions! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Sebastian Valdes
    Came in for an oil and they did a very good job, service was quick and their waiting room area has a lot to offer. Will definitely be coming back for any service my car needs. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Marco Ponce
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    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Arana
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Charlandra Jordan
    Giving Kudos to the Service Team at Volkswagen Palmdale; Always a pleasure to see Tarra & Kaitlyn, both Ladies who are always pleasant and professional; the ‘magic men/mechanics’ got me in and out in a timely manner; Truly Appreciate them All and look forward to seeing them come next venture…Anyone needing servicing with their Volksw | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Jessykuh Ryan
    I absolutely love love the service department love it they're very helpful and very kind | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Raul Terrazas
    Very friendly efficient and timely. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ cornelius clifton
    Everyone was very professional and Caesar. My salesman was very nice and Mel who did the ending paperwork for the car good guy. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Meredith Moore
    The whole team here goes above and beyond. Thank you Cari, Tara, and Alex!!!!! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Avalos
    Staff was friendly and efficient. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Yongjia Wu
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ bender719k
    Everyone super nice, kept in touch via text, I even paid via a link, so very easy. Just can't bring myself to give them a 5....only because everything is soooo expensive. But 5 stars for service! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ David Burnside
    The AV Volkswagen team conducted a thorough Multi-Point Inspection and provided detailed inspection results. They diagnosed the codes I brought the vehicle in for, replaced the after market parts with VW OEM parts, and cleared the check engine light. Kaitlyn and Tara were professional and communicated effectively. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Carla Hamilton
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    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Olivia Baez
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    4/13/2025 12:00:00 AM | Google
  • ★★★★★ James L “JMan” Shields Jr
    I always appreciate the professionalism and expertise of everyone at Antelope Valley Volkswagen every time I visit the dealership to have my vehicle serviced. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ sandra guerrero
    Kaitlyn is always so sweet and helpful. The service overall is always amazing here | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Sargis Sepanyan
    Very good dealer. Carrie, was so nice, and helped me get an appointment. I tried New Century Volkswagen before, but I prefer this dealer because they were very nice. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Salina Solis
    All I can say is Excellent, Friendly, Supportive, Outstanding, Fantastic are the words that define the AV Volkswagen Service Team. Go there and ask for Tara she and her team are absolutely ??% Da bomb!! And they can fix any kind of car too. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Chris Newling
    Customer service was excellent. Timely and professional service all the way around! | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ M Cox
    Absolutely disgraceful. As a lifelong Volkswagen owner—someone who has owned a Beetle and two Tiguans—and as the grandchild of Volkswagen owners dating all the way back to the 1960s, I am beyond disgusted with the complete lack of competence, care, and professionalism at this dealership. This isn’t just a brand to my family—it’s been | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ jamie Yentis
    | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ zain light
    Very helpful and kind. Service was great and even showed me a few tricks for my new car, definitely would recommend to family and friends. Thank you | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Susie Amata
    The service was good and so was the customer service. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jill Rodriguez
    Tara is the best in service. Always so helpful & kind. She goes that extra for customer service. | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ lissa picker
    Tara is a great service writter.....been coming to AV VW for probably 20yrs now | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Joyce Johnson
    I was able to make a same day appointment. I was in and out in a little over an 1 hours time! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Christina Mendoza
    | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Latoya Faison
    Great service! The wait was not a problem. Thank you for your service and making me laugh. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Vasquez
    Very convenient, they work late and accommodated my appointment to my convenience Professionals, very nice work with my car windows | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ diana deering
    Volkswagen is my 2nd family. I've been buying my cars from them since 2004. Before my ex, we own 3, and after my ex, I own 3, which I one I own a 2018 Passat that I love so much. she's my baby. I ?? the service I get from them always pleasant to see a smiling face when I walk in the double doors. So far I haven't had any issues. Th | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ pablo ramirez
    Really bad customer service specially Tiara. Also, have been twice at this place for the same reason reprogramming my battery. In less than a year. They barely find out that it was my alternator after the warranty was expired. My car is a 2020 Tiguan with a lot of lights on like a Christmas tree. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Perez
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    3/24/2025 12:00:00 AM | Google
  • ★★★★★ cecy Ovi
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    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Alcantara
    Excellent Service | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ pilar gonzalez
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    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Alcantara
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    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Evelyn Vera
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    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Sara Velazquez
    Kaitlyn and Tara had always been amazing! This last time I had to deal with severe mechanical issues and Silver Rock (extended warranty) was being so difficult. Kaitlyn stayed on top of everything! She went above and beyond to make sure my car was repaired properly. Even double checked previous repair. Thank you Kaitlyn | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Susan Franklin
    Kaitlyn was super nice and efficient to work with at the service desk! In the future I’m going to highly recommend AV Volkswagen for service and sales. Thank you! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Balk
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ olivia portillo
    Jose is awesome !! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ carolyn henderson
    Antelope Valley Volkswagen is fast, efficient and professional. The service department always does a thorough job with my Beetle. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Juana Tapia
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Richard Nerone
    I live in Santa Clarita. Originally I had purchased my Volkswagen ID4 pro S model from Galpin VW in the San Fernando Valley. Unfortunately, my experience with their service department has been less than satisfactory. They’ve been unable to handle the software recalls, let alone the long awaited door handles, which have been back orde | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Gerardo Servin (DrathSniper24)
    Great experience over all. Recommend if looking for a new car. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Williams
    Jose was very helpful! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Jenn Macias
    Upon arrival, Salesperson Cesar provided exceptional assistance. His extensive knowledge of the vehicles and equipment enabled him to recommend the most suitable car for my spouse and me. His dedication and attention to detail far exceeded our expectations. Super happy with my new vehicle thanks to him! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Welborn
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Nick Tomaszewski
    Best service i ever had, thank you | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Rubin Bryant
    Tara and the VW Palmdale team were fun and easy to talk to. I felt home. Thank you all. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Neve
    Jose is the best. He really helped me get the best deal for my family. I keep going back to Jose for every car purchase. He really takes care of us. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Jose Crispin
    Pretty bad experience visiting the dealership, way too high prices too | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Anna Keeman
    I want to leave a message here about a great company and the best salesman Jose. We had a short period of time to find my daughter a car that she was going to be happy with and that is safe and a great warranty not only did Jose find us the car she liked but when he was showing us the cars he wasn’t pushy and always asked if we had a | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Justin Crane
    Antelope Valley VW service is excellent. The service techs seem passionate about their quality of work. The service is prompt professional and everyone is very friendly. Tara Siebenthal is especially excellent. I’ve been going there for years and will keep coming back. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Mimi Wilson
    Katlyn was supper sweet they was all very nice I will return | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Deanna Emile
    Very nice people at this dealorship. Especially Tara. She was so attentive and informative. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Alicia Quillen
    Always a good experience here! The staff and service are excellent. Thank you VW!!! =) | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Huckeba
    The mechanic did a great job and fast. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Rick Carson
    If you're looking for a fair good team go to antelope valley Volkswagen Jose I'll sell you a car and Albert will get you through the finance you'll be out of in and out of there in an hour... | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Alfred Nevarez
    I was told that the door handles were set aside for me. When I return to pick the vehicle back up, I was told the door handles did not get done because of door handle availability. | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Angela Forbes
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    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Greyson Grant
    Great Service every time. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Sheim Nak
    Tara and her team were absolutely great. Kept me informed of how my service was going. Thank you. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Dumith kongala
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    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Arturo Hernandez
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    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Valentine
    Worst customer service by the Service Department manager. Going to report to VW Corporate. For instance, they do not post credit card surcharges - just ambush you at the end. Note, surcharge must be PROMINENTLY posted according to Visa and California policies. Wonder if the manager will get smart with the investigators. My wife h | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Garcia
    For it being my first car the process was so fast and easy, my sales person Jose A, made the process so simple and fast. I couldn't of asked for a better sales person to purchase my first car. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Estrella Diaz
    Todos muy hamables..gracias | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Paco Amaya
    As always! Amazing service, walk in no appointment. Thank you Kaitlyn for all the help Frank | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Cameron Gideon
    Always takes care of my family and I. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Etta Callum
    The AV VW team is super helpful and friendly. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Tennille Gossom
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Donna Binder
    First time at this dealership for service and it was simply perfect. I was very impressed with the professionalism, consistency on updates and the overall ease of the visit. I live in Valencia and the drive is totally worth it. These ladies are amazing and greatly appreciated! | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Dalley
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    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Housel
    Great services! | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Matice Moore
    I am sooo appreciative to the Service Technician who worked to solve the problem. And he did find the issue that I was having with my vehicle. He was very knowledgeable and explaining to me the issue with my Thermostat in my GLA 250 Mercedes Benz. I THANK YOU DANIEL!!?? | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ hermy ortiz
    Very little communication between employees. Kids running around behind the desks. I was given an appointment, and then when I arrived, they didn't even know if they had all the parts to do the work. I love the VW name and product, but not the Antelope Valley facility and team. | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Leandra Cordova
    Jim was very helpful and nice! | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Richard Hansen
    Tara from the Service Department is the absolute best!!! We’ve seen her for 4+ years and will continue to do so. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Ash
    Salesman Jose and his boss Edwin are great! The purchase was so quick and easy. Will definitely recommend them to family and friends. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Schreiber
    Friendly group of people to work with, especially Tara!! Thx again for great service! ?? | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Aceves
    Muy buen servicio ., excelente trato con lo que se necesita. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Matt Gardner
    Kaitlyn the service writer and the rest of the staff at AV Volkswagen were friendly, knowledgeable, and efficient. I brought my son’s vehicle there for some brake issues and they were able to diagnose and repair the vehicle in a short amount of time. Highly recommend them for service and we will be coming back here for sure! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ VALERIE Reynoso
    Tara is great, kept me constantly updated and made it easy to communicate about my vehicle. I highly recommend this dealership | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ David Cunningham
    I came in short notice with a problem and they took care of me. They were courteous, professional, and friendly. Highly recommend. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Licimaco J Padron Antunez
    Fueron muy cordiales y explicativos a todas nuestras inquietudes. Excelente comunicación | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Peralta And Associates
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Ashley
    Feeling great about switching to Antelope Valley VW for service! The ladies in the service department are wonderful and the level of detail given by technicians is stellar. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Ginger Allan
    Loved this place since 2000. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Mary Campbell
    | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Chris Ayala
    Fast and easy. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Rodriguez
    Jose was a great sales rep. He helped me with all my questions and concerns. Made me feel at home. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Kim Molinary
    Very honest about repairs needed. Kaitlyn very good at communicating car information of the service needed and why. Wish they would have washed car and get the washer machine repaired which would be helpful. Nice atmosphere in store not feeling captive able to walk around without being accosted by sales personnel. The video on the | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ keshaun connor
    Great service!! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Redack
    Took awhile to get the tires installed but am very impressed and happy. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Knauss
    | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ James L
    | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Ryanne Dennis-Mendoza
    Everyone here is super nice and helpful and they always give the best service! Thank you to Tara and Brett for the positive Environment and the best help! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Noriega
    The staff is awesome. That are very helpful with working with your vehicle | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Johnston
    Such an incredible staff Tara was so helpful in helping me get my car fixed. She went above and beyond. So grateful. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Mirande
    The moment I stepped on the lot, Jim was there by my side to help me find a great car that I’d love. He was friendly, easygoing, and really spent time trying to understand my needs in a car. I appreciated the help and the support I had shopping here, and definitely will be recommending AV VW to friends and family. Thanks again to Jim | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve B
    It was a pleasant experience. There was no pressure to buy and everything was explained clearly. Cesar was a pleasure to deal with. I highly recommend Antelope Valley Volkswagen. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Kim Beller
    They were very kind and courteous and helpful. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Lyle Michaud
    The service department here, in my experience thus far, has been a blessing. They’ve all been kind, helpful, communicative, and actually solved problems in a timely manner. Thank you!! | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Christy Johnson
    Jose and Edwin were very pleasant to deal with. The transaction was smooth and fast. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Daniela Palacios
    This was my second time purchasing a car from AV Volkswagen and it was a quick and great experience. I explained my situation to Cesar and Edwin and they worked with me 100%. Never felt pressured to purchase something that I didn’t want. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ M Mournier
    | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ oo OO
    | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Alvarado
    Good service department, really helpful. Service adviser is really great dealing with. Finish my car in a timely manner even though parts were in backorder. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ jorge ruiz
    I always appreciate how Tara and the service team take the time explaining what need to be worked and listening to my questions. The video of what I needed service of was very useful from the technician. Overall, I had a very positive experience at Antelope Valley Volkswagen. Thank you | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Blanca Verduzco
    Everyone treated me very well | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ kayla wicks
    | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Jose Vergara
    Great communication. From the front desk to the technician. Really focused on what I need it. Love the service. Will return | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Nacho C
    Service was great didn’t try to get me to purchase things I didn’t want | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Gagik Mikaelyan
    Good friendly service, the only place where alignment is done properly and fees are not outrageous | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Laura Hernández
    | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Robbi Kelly
    Really frustrated with the service department. Upon booking my scheduled service I was told that my car was due for an oil change and tire rotation only. When I arrived for the designated service time today, I learned that my car was due for additional recommended maintenance for the mileage driven. I'm a repeat customer, for 9 ye | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Joan Alvidrez
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    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Rita Thompson
    Great customer service | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Ark Sardarov
    My experience was well above and beyond my expectations! Jim Chandler and Edwin Lopez not only accommodated all of my needs and requests, but they delivered in ways that other dealerships would never do. 99% of my deal was done over the phone and they delivered 100% on all their promises when I came in to sign the final deal in perso | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ oretha trotter
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    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Lorena Garcia
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    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Paul Boonthittanont
    Tara and team were amazing! They made the whole service experience so easy and hassle free. Antelope Valley VW will be my go to dealer from now on. Thanks Tara! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Maribel Martinez
    Staff was quick and professional. Best thing to do is get an appointment online. Communication has improved drastically. Now offer the option to call directly or text your service rep. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Dom Diesel
    Antelope Valley Volkswagen Service was able to accommodate my schedule to bring my vehicle in for service. Friendly service from the time I walked into the dealership to the time I left. Thank you for a job well done by the service team!! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ B Cyrous
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    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Hope Bumbaca
    Jose is an Excellent salesperson who knows his Volkswagens! Thoroughly explained all the features, showed me different models in the Atlas VW, very patient with me, a happy man and I highly recommend Jose and AV Volkswagen ??. After 3 days of test driving 7 different car brands, Volkswagen won due to Jose and the unbelievable performa | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Keely Propp
    Jose was great to work with, had the car ready to test drive when we arrived all the way from Marina Del Rey. He made the buying process easy. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Luke Ogle
    Very polite staff Great customer service | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ GERALD Sowell
    Great service in a timely manner. A little pricey though. Service on my 2023 VW Beetle convertible is expensive. My only complaint. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Antonio Castellanos
    The oil sensor came on. I checked and had to add about half a quart. Other than that, it was fine. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Rashelle Blessed
    It's a pleasure and a honor. To give each hardworking employees their positive feedback. Gratitude too Jim, Albert and Ceasar. To, and to anyone else that helped out. My family is greatful for you guys. Yes, I will refer people to Palmdale Volkswagen. You guys are a gift that keeps giving and blessed me before the Holidays. Awesome s | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Garcia
    The worst service, do not take your vehicle at this place. It must be the change of management or workers. About 6 months ago, I took my vehicle for alignment, it was returned back to my wife worst than how I took it. I called 3 days later and service advisor told me it had to me done when the venosas driven home. After back and fort | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Rafael Aceves
    Muy buen servicio . | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Laura Bellville
    Working with Tara is always a pleasure!! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Issa Cortez
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    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Glider Pilot
    Service adviser Tara rocks on getting all my auto service needs completed on time and on budget. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Casey Grein
    Friendly and knowledgeable salesperson. Explanations clear. Gave good advice and recommendations without being pushy. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ D Rodriguez
    Everyone that helped was GREAT! I’m extremely happy with the fast service, and vehicle. Thank you Antelope Valley Volkswagen! And Salesman Cesar ???? | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Heather Howell
    Tara in the service department is amazing! So helpful and so sooo nice! Her customer service is 10/10!! She was able to get me in for my survive and kept in contact with me the whole time! She makes going enjoyable. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Dominique Thompkins
    Great place everyone is so nice. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Jodi Snyder
    My intention was to look at VW options, and I walked out with a new Taos. Jose made the experience so simple. I had an “aha” moment as soon as I sat in my new car. I got a great deal, a beautiful car and felt absolutely no pressure. Highly recommend AV Volkswagen!!! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Kevork Varsam
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Delmar Johnson
    Stopped by for my first service. It was fast and a smooth. The environment was very calming and the lady who helped me was super nice too.. the detailed the hell out of my car too. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Gia Borquez
    As always, Antelope Valley Volkswagen provides the best customer service and experience! Highly recommend | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Lynda Critchfield
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Maya A J Brooks
    I brought my car in for a service and they forgot to put my floor mats in so i had to come back, this was after the last time when they forgot to do the interior wash, I know it’s busy and they try to be nice but …. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Yahn Chavez
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    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie Villasenor
    I took my car in due to a recall notice. The service department staff were professional, well organized, and courteous. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ etta callum
    I love AV VW. The customer service is on point and they always make sure that I have a car to use until they’re done with mine. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Precious Webb
    I have always had a great experience and the team has always been helpful. You’ll truly be taken care of here at AV Volkswagen. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ David Davila
    Nice place nice people but they seem to be understaffed. I will go back | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Rorili Portrey
    Tara is just an amazing AV Volkswagen Staff. she is always there for me for all my volks gti needs. Keep it up Tara. you always doing great and amazing customer service jobs. thank you so much and really appreciate all your help, accomodation and always a great and amazing customer service specifically to me . keep up the great job T | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Rose Lank
    Tara, don't even realize what a blessing she is with the smile, and amazing attitude she brings to her customers. I love the coffee too thanks guys you all rock!!! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Wagner Barraza
    They are very friendly and professional, they service our 4 cars ….The service department are awesome Tara & Jonathan and everyone do their Best always ?????????? | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ S B
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    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Nickie Pengilley
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    10/8/2024 12:00:00 AM | Google
  • ★★★★★ LiLDeMoN8I8
    I came in for service this past saturday and i cant believe how unprofessional your staff are. I came in for a simple oil change and fuel filter replacement on my 2013 passat and for some reason at your dealer i always end up leaving pissed off. I got a call from Evelyn that their were some recommendation on my vehicle i open the lin | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Karim Atalla
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    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Eric Nimmo
    Enrique was great to work with and got me in a car I wanted and that worked best for me! Definitely ask for Enrique if your looking for a new car! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Beja Flowers
    I give my experience At Antelope Valley Volkswagen all five stars! The mechanics/technicians do great work and Tara and her team in the service department are awesome. All around outstanding service! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Nameless
    Great service from Everyone working here. Great attitude and helped me through everything to make me comfortable. Thank you all very much | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ KATLIN WALTERS
    Evelyn & Bret made the process so smooth! They kept me informed the whole time and I got my car back quickly. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Beja Flowers
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    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Vicki Moore
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    9/30/2024 12:00:00 AM | Google
  • ★★★★★ T P
    Outstanding customer service and top-notch vehicle maintenance, consistently delivered! | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Isabel
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    9/28/2024 12:00:00 AM | Google
  • ★★★★★ G Ross
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    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Jose Altamirano
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    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Eric Castillo
    Didn’t have an appointment and they were still able to take care of my vehicle and fixed a recall issue | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Marlen Licea
    Jose was an amazing sales person. He helped me out with the entire process start to finish. He made me feel at home. I was comfortable through the whole process. Albert was amazing as well. Signing the contract was a breeze. The whole overall experience with VW in Palmdale was awesome. Highly recommend them. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Uhazy
    Excellent, with out issue! | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Licea Jr
    AV Volkswagen was amazing! I’ve been a customer for almost 20 plus years. They always cater to the customer. They even came to my house when I was too injured to sign paperwork at the dealer. That’s dedication. Thank you Jose for an amazing and smooth experience. This is my third vehicle with Jose in four years. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jenniffer Duenas
    I had a really good experience from the beginning with sales rep Enrique Guevara. Thanks to him who help make my trade-in go smooth and purchase my new vehicle with a great deal. My husband had no complaints! Thank you. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Ralvarez
    I’ve been bringing my car for service to this place for a while now and I always leave very satisfied with the work they perform. On many occasions, my car is ready before the promised time, and sometimes my actual charges are less than estimated. I recommend this business for your service car needs. Thank you to all personnel for yo | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Itzel Poole
    Had the best experience buying my car here! I’ve been through the car buying process twice before but this by far was the best. The sales associates were kind, helpful, and patient throughout the whole process. Never once did I feel pressured by anyone on the team. Thanks to Jose and Enrique I was able to find the perfect car. I told | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ melissa mazza
    The service department is always friendly, their service is fast and overall great experience. Would recommend getting your car fixed here | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Susana Pena
    Excellent service. Received assistance from the parts and service center and they both never dissapoint | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ mauricio fusco
    Great service from Cesar and the rest of the guys. Friendly, patient, and knowledgeable sales department. Highly recommend for your next new or used car purchase. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Rene Rodriguez-Espinoza
    Great customer service!! Good Recommendations. Very nice the Mechanic! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Max & Carla Carrizo
    The best VW service team in LA county. Tara was helpful and dedicated with helping me in regard to the issues my car presented. Her team of technicians took their time to replicate the issues and followed up with video footage showing me what they discovered. Very helpful and prompt with working it out with Extended warranty. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Todd
    quick and easy no issues | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jojo jojo
    Great experience, Jim is very helpful and knowledgeable and patient. 5 stars | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Latoya Faison
    Great service! The wait was great with a cup of cappuccino | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Nelson Hernandez
    Just amazing costumer service. Period. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Porras
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Henry Schindel
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    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Connie Moler
    Great customer service | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Pedro rodriguez
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    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Matt
    Great customer service. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Pamela Boren
    Tara was very helpful and friendly making a process that is usually stressful, a smooth experience. Thank you! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ David Haven
    We had rodent damage and the service department fixed it and added rodent repellent. Seven years of great service on the Passat. Service is always good, the car wash service is excellent, saves me time. Very satisfied | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Monica Vazquez Cano
    Amazing experience ?? | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ A L
    Excelent service, salesperson Jose always very attentive to the needs and very knowledgeable. Management and finance team work with you to find the best price to your needs. Overall EXCELLENT service. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Perez
    Very friendly staff , service was great | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Julio Jimenez
    Great job, they worked on my car very fast and everyone was helpful! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Mara Jene Valerio
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    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Braxton Stallworth
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    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Dees
    Had an appointment for 11. Car didn’t move for 1.5 hours. I left. I don’t think anything else needs to be said. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Kirby Zuniga
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    8/23/2024 12:00:00 AM | Google
  • ★★★★★ kollen kunesh
    Car needed the 100k inspection and every fluid change as well as filters. Came in lower than quoted which was nice of Tara to do and was done same day so I could make it to my wife's birthday party | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Gail Smith
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    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Evan Cadle
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    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Hanna Sausedo
    My absolute best experience EVER with any car repair/dealership! Alex from Antelope Valley Volkswagen is a true gem of a person and a true car magician. I am forever greatful to him for fixing my car! And it was no easy task (the car had some serious issues). Thank you and everyone from your team (especially Alex and Tara) from the | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ DAISY LEYVA
    Very nice service and friendly and really fast service | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Blanca Cecilia Portillo
    Excellent | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Aggiepoh
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    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Sandy Reed
    Update: Aug '24, Second visit to the service dept. Got an oil change, air filter, new shoes (tires) and alignment. What can I say, Tara, you are the bomb. Friendly, professional, knowledgeable, fast service. Treated me like a VIP. A huge Thank You. The HAND car wash was perfect. So shiny! Thanks again. First time at AV Volkswagen. G | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Kevork Varsam
    The staff was professional and helpful. They were able to address an issue with the automatic windshield wipers that another dealership, located in the SFV just off a major freeway, kept saying they couldn't even replicate. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Judy McWhirter
    Everything went great. Very friendly service. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ jorge ruiz
    I always like how the service team takes their time explaining the issues and listening to my questions. The video of what I needed service of was very useful from the technician. Overall, I had a very positive experience at Antelope Valley Volkswagen. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Sofia Diaz
    They’re definitely right to the point, I do t usually leave reviews but this team was all over the place stressed out. They were low staffed and handled it poorly when communicating with clients. The girl working the desk was rude and inattentive to what the client before myself was asking and seemed to be giving them a smart attitud | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Bret Hart
    The people are always happy here. I've purchased 6 Volkswagen from here and have all my service work done here. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Sanchez
    I love this dealership! Everyone is like family at this point. Tara is amazing as always, they are always friendly and helpful. They go above and beyond all the time. I’d give them 10 stars if I could ?? | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Hassan Harirchi
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    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Steven Harper
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    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Jaklin Harutoonian
    Wonderful sale staff at the Antelope Valley Auto Mall! Thanks again for your very friendly service! It was so easy to get it done I’m very satisfied!?? | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Selena Espinoza
    AV Volkswagen is hands down the best! The customer service is exceptional. From Norma at the front desk to Tara with the service department they truly take care of you and your vehicle. I appreciate the time Tara took to go over and explain all the recommendations. I will never take my vehicle anywhere else! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Zero
    Volkswagen did a great job doing an oil change on my car. Evelyn and Tara were very helpful. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Chasity Cole
    I went in for an oil change and was greeted by the very friendly staff members here. They immediately took care of us and treated us like family while we waited. I always recieve the best service at the AV VW. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Tony
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    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Shanks
    Upon arrival I was treated like family. Tara was my contact through the whole process. She kept me informed as to the progress and was a professional in every sense of the word. Highly knowledgeable, I will be recommending her to all my friends. She is a credit to Palmdale Volkswagen and your organization. She treated my vehicle as i | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Pablo
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    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Diane Wheaton
    Friendly, professional, and fast service. Our sales representative, Jose, was great and was very knowledgeable about Volkswagens. Our experience all around was smooth and easy. Everyone was friendly and helpful. One of the best car buying experiences we’ve had! Highly recommend Antelope Valley VW! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Cortez
    Always receive excellent service when dealing with their service team! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Isela Vasquez
    Remarkable service like always | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ kennysrl1
    Tara, Norma, the whole staff was incredible. Took care of my ignition switch recall and a great car wash with such zest and courtesy. I will never go to another VW dealer again. You guys are the best and only dealer I will use. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Sarah LaBrec
    Thank you so much for being so helpful and supportive in addressing my car issues in the middle of my road trip. Tara and Armando are THE BEST!!!!! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Donald Johnson
    Antelope Valley Volkswagen has the best customer service I’ve encounter in the AV. Everyone said hello once I walked in, which is rare. My service was quick and the technician was very helpful. Very happy with their establishment. Will be back for all my car needs. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Vasquez
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    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Peterson
    Everything went very well. I was pleased . | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Donilio Diaz
    Got service done here it was great they were all really nice | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Jacki Nuss
    Tara is the best. She helped me out when I was in a tough stop. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Roberta Carroll
    Very nice thanks | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Boyd
    Handled urgent matter without a reservation | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Amer Rodriguez
    Customer service is exceptional! | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ David Holmstrom
    Always easy and nice service. Not bad prices for services either. It took longer this time however. I was told 2 hours and it was just over 3 hours before I was notified my oil change was done. However the little extra time is always comforting know the oil change was done right and properly. | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Londa King
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    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Kendall Jones
    Great service and friendly staff. We always like coming here. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Fabela
    My first time buying a car off the lot was with the VW team , they made the process super easy i’d recommend Volkswagen of the antelope Valley to anyone car shopping ! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Robin
    I asked for a 10,000 mile oil change service early because I was planning to pull a trailer with my 2023 Atlas. The service was excellent and everything went smoothly. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Eric M Bronkhorst
    Car buying experience was acceptable. My disappointment comes from the service department. To begin with the Cilajet ceramic coating I paid $1100 for had to be reapplied due to it not working as I discovered with my first carwash. My next issue was the lack of response from the service department after I left multiple voicemail messa | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Young
    My issue was addressed. Tara is always friendly and helpful. Thank you | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Gerardo Ramirez
    Tara is always an amazing help in the service department. Norma is also exceptionally polite and nice. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Stancie Chisom-Clay
    Thank you for taking care of me and my Son in a professional and caring way when others didn't take the time to help!! He ABSOLUTELY LOVE HIS CAR!!! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Morton
    David Ferris , you rock! You are an informative, knowledgeable, available, and patient,, salesperson! Like I said you rock! You and your team are the best! Thank you so much for helping me… u made a scary adventure easy… thank you. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Justin Dismuke
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ JDM Ronnie187
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Camille Mary
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Maritza Garcia
    Jim was respectful, knowledgeable about the Tiguan I purchased. Jim made me feel welcomed and was able to meet my needs regarding the purchase. Edwin during paperwork process was thorough and explained everything to my understanding. Both Jim and Edwin made my time purchasing the Tiguan a great and easy experience. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Neve
    Jose and Edwin were really helpful. Without them the sale would not have happened. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Almeida
    I use Norma and team services since 2016 and they are positive great. But, this GTi are not in use, run couple mileage per year. Last year you changed the tires and front breaks- calipers/ disks and some noise appears - when you drive , you to check the break and the noise disappears. I explained it when I left the GTi that stay 3day | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Ruben
    First time coming to service my vehicle. I forgot the young lady that check me in. Excellent customer service. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Richard Hansen
    I’m bringing in my vehicle for a 3rd time within a week to have my check engine light serviced…. Please fix my car… | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Angelica Rodriguez
    Not what you expect from a new car, the staff may seem friendly but they're not very honest about maintenance services. We buy NEW cars to have peace of mind when driving, but in just a years time I've taken my car in for service 3 times and still doesn't run like it should and I'm told parts are on back order for weeks maybe months. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Rafael Aceves
    Very Good Job | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Erika G V
    Fueron muy amable, me ayudaron con el carro que yo quería fueron las mejores opciones y la mejor oferta y mucha paciencia. Gracias. Otra vez Volkswagen Volkswagen Palmadale cali | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Elaine May
    Very good experience | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Ricky Mesny
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ April Clark
    I had a great experience with Jim. He was very helpful, knowledgeable, kind and professional. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Brian Villalva
    Excellent customer service | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ frak tastic
    With an appointment i waited 90minutes for them to install nothing except an engine cover. Slow serve, sales that jack up prices and refuse to negotiate, services that are supposed to be included with the purchase of a new vehicle that are refused, this is the worst dealership ive ever been to | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Darius Kelly
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Jason Masiello
    Very good! Answered all my questions. All maintenance inspection covered by warranty. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Williams
    Came in because a tire shop lost the wheel lock key. Tara, at the service counter, got me an appointment the next day after talking with them about my predicament. Super fast appointment and amazingly awesome customer service! Great attitudes go a long way in the service industry and she nailed it! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Alex Burnashkin
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Diana Tirado
    The service was amazing!! I took it in 3 months ago and they took that in consideration. They kept my car until they found the issue…instead of rushing through it!! Tara, as always, was awesome with great customer service skills, friendliness and professionalism! Thank You Antelope Valley VW?? | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Greyson Grant
    Every time I bring my vehicle in they take really good care of me polite honest to the point we appreciate antelope valley Volkswagen | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Lillian Hiestand
    Tara was a great help and was explain everything thoroughly. It was a lovely and cheerful atmosphere great service and great experience! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Jenkins
    They took perfect care of me | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Sandra T. De Garcia
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Paz
    This is my second VW purchase from Antelope Valley VW. I received great service when purchasing my VW Taos! Jose was great in helping me find the perfect vehicle. The service team has always been great servicing my VW Beetle. Looking forward to working with them again. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Michael Simpson
    My service specialist, Tara Siebenthal, was very helpful and made sure I got the best possible service. And she made me laugh about it. I got in and out with all my service needs in just a morning, so I can't complain about everything. I give this dealership's service department the highest recommendation. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Todd Gorny
    Tara and Armando are awesome along with the AV Volkswagen Dealership Staff and let Bret know awesome service people | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Housel
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Norman Fawcette
    Jose was an excellent salesman. The sales manager ensured the sale met my transportation needs and fit my financial needs. Thanks to Antelope Valley Volkswagen | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Laura Holton
    Poor communication and subpar customer service. Dealership is like a ghost town. I had a 9am appointment Friday for basic 20k service, which is just an oil change and topping off fluids. After waiting six hours, I called to see if my car was ready for pickup. They said "there are six cars ahead of you and we won't be able to even loo | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Steve Colo,bero
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Luisa McDonald
    Staff went above and beyond to get the repairs done on our Jetta. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Dennis L.
    My wife got her second car from AV VW this week. Jim makes the process painless and fun. The new Taos is amazing! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Sanchez
    Tara is such a great employee there! She answered all my questions and even went above and beyond and got my car cleaned. Service was quick too! My car was in and out in a few hours, which was AMAZING considering i needed to have my water pump replaced. Very thankful! Thank you TARA S. you made me want to come back in the future for | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Carmen Carter
    Great customer service !! Every job done with expertise and conscious of the customer in mind. I feel special when I come for service on my car!!! A great big thank you to the Antelope Valley Volkswagon team | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Marbella Chavez
    The lady that took me in for service did a great job she is very nice and has a great smile. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Marroquin
    Couldn’t be happier with the help I received at AV Volkswagen. Came looking for a specific vehicle I found online, test drove it, and walked out with it. Thank you for your help. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Terri Roland
    | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Cierra Temple
    Tara was a huge help! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Vickie Allen
    I asked for an oil change and filter. It took almost 2 1/2 hours. I was charged for washer fluid top off which I said I didn’t need because I did that before I went over there. I topped off my fluids myself. Everyone was nice and friendly, but I don’t like being charged for something I didn’t need or get. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Mike Ford
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Susana Pena
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Villanueva
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Kobe Wibowo
    Always a pleasure visiting Antelope Valley Volkswagen ?? Staff is super welcoming and always willing to work with you | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Norma J Daniels Daniels
    Thank God for Antelope vw. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Allen Anton Baumann
    From the phone call reservation to the intake done by Tara, my 'journey' to have my oil changed, tires rotated, etc., was a flawless, professional progression of best use of my time ever! I was advised by text messages and emails as each step in the process occurred. It it reassuring to me, the customer, that business with AV VW is | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Fragas
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ KURIAN MATTAPPALLY
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ William Fillinger
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ tony simpson
    Had a great experience at antelope valley Volkswagen today everybody was extremely friendly made sure everything was good with my car and myself while I was there the service writer was super friendly and explained everything to me in layman's term .the mechanic was great came out explained what I needed showed me updated me on what | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Rob Gordon
    Fast and efficient service. Friendly and professional staff. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Chaos IQ
    Not an MSRP dealership, you will get ripped of paying for junk add-ons you don't need totaling $1688 for nonsense paint treatments and door edge stickers. Volkswagen and their dealers are just as corrupt as they were. Avoid this dealership and VW if you don’t want to get ripped off. They justify this by telling you they give you a 20 | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Enrique Olivares
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Meyra Nanterre
    Professional staff, comfortable wait room, and great work on the truck. Happy with my experience and recommend this VW service | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ susana vargas
    Good experience, very thing was done in a timely manner | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Raul Guerrero
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Franco
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Jose Revelo
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ David
    Everyone was great in getting all the necessary service completed on my Tiguan. Tara was awesome! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Patty Peterson
    Jose and Edwin were very helpful in purchasing the Jetta. I would recommend Antelope Valley Volkswagen. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Sabrina black
    I will say all of my experiences have been great with them. The staff are so helpful and caring. They tried to fight for me when odds were against me. I needed a new car and they gave me another chance. Hopefully for the next 6 years, my experiences will continue to be great. I'm going to miss my old car cause of the memories and the | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Arthur M
    Great service. I’ve been going for years. Very reliable and professional. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Justin Dismuke
    Tara.. in the service dept took her time and helped me out in numerous helpful amount of ways | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ KC Walker
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Ward
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Doug Davis
    Jim is your best man there! To him give all the credit, glory and commission for this sell. | Read Full Review
    5/9/2024 12:00:00 AM | Google
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