Save on Vehicle Service & Repair at Your Local Dealer Near Laguna Woods

★★★★★ Jessica Thompson

Had such a great experience getting my new car yesterday! Stephanie was amazing and made the entire process so easy and stress free. She was so sweet, helpful, and genuinely made buying a car such a great experience. I never felt pressured or rushed and she made sure I was happy with everything before I left. I absolutely love my new | Read Full Review

9/6/2026 12:00:00 AM | Google

★★★★★ mariana Sanchez

Robert yang was the sweetest ! very helpful and very kind! made our visit amazing!! | Read Full Review

9/6/2026 12:00:00 AM | Google

★★★★★ Maxgerard

I dealt with Farshad (Shawn) 3 years ago for my volkswagon. This guy was very sleazy and said everything I wanted to hear just to sell me a lease. I trusted him and my mistake was not reading the contract word by word. I DO NOT RECOMMEND working with Shawn/Farshad. I returned my vehicle and had to pay for fees I DID not know about. | Read Full Review

9/6/2026 12:00:00 AM | Google

★★★★★ LEI ZHENG

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9/4/2026 12:00:00 AM | Google

★★★★★ Sabrina Lasso

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8/31/2026 12:00:00 AM | Google

★★★★★ jim gleason

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8/31/2026 12:00:00 AM | Google

★★★★★ Alfredo Carreea

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8/31/2026 12:00:00 AM | Google

★★★★★ nick j

The service was ok but on the way back home the car didn't have that much oil and 2 days later it got a check engine light | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Yuna Moon

This was my third lease from this dealership. My first two experiences were good, and I especially loved the VW SUVs because they felt solid and dependable for someone like me who does a lot of freeway driving. Unfortunately, my most recent lease experience has been extremely disappointing. When I returned my previous Atlas, I still | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Kelsey Hogan

Buying our car was very smooth. The sales and finance departments were knowledgeable and easy to work with. Definitely recommend! | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Joe Romero

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8/25/2026 12:00:00 AM | Google

★★★★★ John Mairs

We've had the pleasure of working with Robert Yang at Norm Reeves Volkswagen for years, and we just leased our third Tiguan from him. Robert is an exceptional salesperson and consistently makes the entire process easy, straightforward, and enjoyable. We really appreciate his diligence, responsiveness, and outstanding customer servic | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Mark Gerardot

We'd been shopping for cars for two months. Not every dealer offers the same experience. Far from it. We had good experiences. We had bad experiences. At Norm Reeves, we had a great experience, thanks to April Dean and the finqnce team. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Tri Nguyen

Fast and easy process. Thanks. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ yang jiang

Please review your contract before you sign!!! When I leased my 2022 VW ID.4, the process seemed easy and happened very quickly. Unfortunately, my experience of pay off experience was not pleasant. There were essentially two stages of upselling — first with the salesperson and then again in the finance office. I was presented with | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Melissa Eckers

The team went above and beyond. Great price, great car, great people. Absolute class. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ david williams

Everyone was so helpful and professional. I had many options but chose to go with Norm Reeves mainly because of transparency. April and Logan were a real pleasure to work with. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Ahmad Adawiya

APRIL DEAN is very helpful and kind, I recommend talking to her if you need help buying or leasing a car. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Alia Adawiya

APRIL DEAN was very helpful and a joy to work with. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ M 348

I recently leased a 2026 VW Atlas from Norm Reeves. It was an A+ experience largely thanks to Robert Yang who was my sales point of contact here. I am very familiar with leasing process across various domestic, German and Japanese brands, and followed my usual process of checking online forums for the best deals out there and emaili | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Tucker Page

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8/16/2026 12:00:00 AM | Google

★★★★★ Joyce sOUZA

Stephanie was great! No pressure!I love my new ID.4 | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ Mo Kaveh

I had an amazing experience at Norm Reeves Volkswagen and honestly couldn't be happier with how everything was handled. I was in a very difficult lease situation, upside down around $17,000 between the lease and excess mileage, and the team went above and beyond to help me find a solution. They were able to connect me with a great c | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ David Delloro

I had an outstanding experience purchasing my Atlas SE from Norm Reeves Volkswagen. From start to finish, the process was straightforward, professional, and completely stress-free. A special thank you to Robert Yang, he was knowledgeable, patient, and never made me feel pressured. He answered all of my questions honestly, kept me in | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Sergio Gomez

Robert helped me with the purchase and he was great, everyone from sales team, to finance team (yes, im actually praising finance team at a dealership) but Shawn in Finance was great to deal with. All in all, an overall great experience. | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Keith

We were looking for a commuter vehicle and the ability to trade in our lease. Robert Yang came out to the vehicle area and greeted us immediately! He was kind, friendly and super informative on how we could accomplish both at their dealership. He explained, printed out documents and went through the whole process with zero pressure. | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Wellington Modena

I had an great experience leasing my new Volkswagen Tiguan, and I couldn't be happier with the service I received from Mark. From the moment I walked into the dealership, Mark was professional, friendly, and incredibly knowledgeable. He took the time to answer all of my questions, explained every step of the leasing process clearly, | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Kenneth Knudsen

If I could give a negative 5 stars I would !! Stay away from this dealership. My wife scheduled a repair of our daughter's 2019 Beetle where the trunk wouldn't open anymore. When pulling the release you could hear the actuator moving, but no matter what we did the trunk stayed solid locked. I was not part of the initial conversation | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Haileigh Warner

I had the experience of a lifetime. I came in with a dream suv in mind and left with it! Farshad in finance made it happen despite having some obstacles like low credit no co-signer and no trade in. He found me great financing a good APR and affordable payment. This is the 2nd car he has helped our family with and it won't be the las | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Lenny Perez

Omar and Sean were very professional and respectful of our time. They made it a smooth and fair transaction | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Amy De Avila

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7/22/2026 12:00:00 AM | Google

★★★★★ Rebekah Kamauu

I had an incredible experience working with APRIL DEAN from start to finish. She made the process of trading in my lease for a brand-new vehicle completely seamless. Before I even arrived at the dealership, April had everything prepared and ready to go, which made the entire experience efficient and stress-free. I spent very little | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Gustavo Altuzarra

I recently purchased a VW Atlas at Norm Reeves VW in Irvine. Stephanie was our salesperson and she's terrific, I feel that she was very professional and patient with us. If you're looking to purchase a VW, I encourage you to call Stephanie, you won't be disappointed. | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Mate Nagy

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7/20/2026 12:00:00 AM | Google

★★★★★ K. M.

Very easy to do business with and very fair during the negotiation process. 5 stars! | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Blake Godbold

Fantastic service and help with my purchase, appreciate the professionalism and first class service from everyone! | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Kelly A

This is the second time I've gone to Norm Reeves and they are exceptional!! Made buying a car for a woman by herself easy!! Omar was kind and honest to deal with! Highly recommend this dealership!! | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Fabian Moreno

The best shopping experience | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Jun Dela Cruz

The older You get, the MORE You're experienced @ buying a car @ in a Dealership. There are times when buying a New car online and shipping it to your front door makes sense, and there are other times, when You have to come in and kick the tires, when the car You're looking @ is preowned. April Dean of VW Irvine made the initial tex | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Tod Witzel

I have had very good experiences at NRVW in Irvine. I moved to the area about a year ago from out of state and have had my GTI in for both routine service and repairs. Jimmy and Josue in service have been helpful, professional and patient. I have not needed to purchase a new vehicle yet, but my conversations with sales personnel like | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Eric Wenzel

The Norm Reeves Volkswagen store in the Irvine auto center is simply the best . There was no haggle and the whole team with sales and financing made it a great experience. They took their time, they listened and provided a great experience in finding the right car. Hats off to the entire team in their collaboration and communication | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ a horn

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6/29/2026 12:00:00 AM | Google

★★★★★ Mike Sisson

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6/28/2026 12:00:00 AM | Google

★★★★★ Bob Bobby (BB)

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6/25/2026 12:00:00 AM | Google

★★★★★ Susan Collins Carlson

April, Day, Sal and Logan are amazing to work with. This is the 2nd car I have gotten from April and she really went above and beyond to present me with the best offer. Logan was so efficient in finance. Thank you all | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Richard

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6/22/2026 12:00:00 AM | Google

★★★★★ Lori Ojeda

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6/15/2026 12:00:00 AM | Google

★★★★★ Sean Thomas

This dealership is excellent to work with! | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Susan Hegedus

April and Saul are superstars! They always know exactly what we are looking for! Treated like family! Almost as easy as just walking in to sign the contract. ?? | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Giovanni Martinez

I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ ??????? ???????

Today, I stopped by the service department to address an important issue with my VW Beetle, and I would like to express my sincere gratitude to Rigo for his quick and professional assistance. He was knowledgeable, efficient, and made the whole process smooth and stress-free. I truly appreciate his help and excellent customer service. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Mary Alayarian

I’ve leased many cars from here and the service used to be so good, but it is not anymore. I went in to get a new lease and there was a new sales team they kept saying numbers to try to confuse me and take advantage of me while I was trying to make a deal. Then, I turned my car in and got the lease end invoice. I was charged a $395 d | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Dane

Great dealership. Robert in sales was great! | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Marisa Lehmeier

I recently purchased a 2026 Atlas with Robert Yang, we have worked with him 6 years now for our other VW cars. We appreciate Robert’s honesty and willingness to work with us. Always nice knowing we can rely on a good dealership. | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Ali Elahi

One of the most painful car buying experiences of my life. Unnecessary long time in making the sale. Took us over 5 hours to complete the deal. Only the financing part took over an hour and a half, even with credit score over 800 and my own financing which was ignored. Sales manager Sal DeAlba was rude, had an air about him and when | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Hanson Nguyen

Nice, clean dealership. Alex Amador was a great salesman. | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Daniel Chang

Amazing customer service. I asked for the OTD price and information about tire tread depth prior to going in and they were able to give me a number without trying to add on different things. One of the sales representatives also sent me pictures of all four tires with their depth measurements within 10 minutes of asking. They were al | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Patricia Villavicencio

I had an amazing experience at Norm Reeves Volkswagen Irvine thanks to April! She helped me get my new Tiguan and made the whole process smooth, easy, and stress-free. April was friendly, professional, patient, and answered all of my questions without ever making me feel pressured. She truly went above and beyond to make sure I was h | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Marissa Ciancitto

Car shopping in general can be stressful, so by the time we finally decided on a car, I still wasn’t fully confident in the purchase. A lot of the employees were incredibly difficult to work with. However, Farshad and Omar changed that experience for us. They were welcoming and made us feel like we were genuinely getting a fair deal. | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Clint Badham

A top notch experience from Norm Reeves VW. Robert Yang is our 'go to' guy. He's friendly, low pressure, and won't let you make a bad decision. We've leased 8 cars from NR VW over the years and just picked up our 9th on Friday. Thank you Robert and the entire team at Norm Reeves VW! | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Sara T

I really appreciate Mr.Josue who help me for my car service with hospitality and respect and it gives the customers a good feeling. | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ Wally Brown

Buying a car is not a day to day business, but Robert made the experience relaxing and was able to laugh at my humor. | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Hector Calixto

Very helpful and fun experience it was my first time purchasing a car from a dealer and Omar was very helpful braking down the process and answering all my questions. Definitely recommend coming here everyone was kind and friendly. | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Michael Beach

I would give less if it was possible. What a joke with the managers and the amount of lies or just crappy follow up. Wouldn’t recommend this hell hole to my enemy. | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Claudia Phuong

Shout out to Robert. Purchase my VW Tiguan here on JAN. I did not have time to write a review until now. Give Robert a chance, he will try everything to help you out. :) | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Nicholas Tirado

April Dean, Sal De Alba and Logan from finance help me with my trade-in all went smooth and easy Highly recommended | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Steve Luxenberg

Nash & Shawn were great to work with. We agreed on a price pretty quickly and the deal was done. I think the hardest part was the traffic getting back home to the desert with one freeway closed. I would highly recommend Norm Reeves Volkswagen. | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Matt Lackie

Nick was great! | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ B S

BEWARE: HIDDEN ISSUES AND LEGAL MISINFORMATION FROM SALES MANAGEMENT! I had a terrible experience with Norm Reeves VW Irvine after purchasing a used Jetta. Within my first trip to the gas station, the check engine light (CEL) came on for a faulty purge valve—a common issue that can be temporarily hidden by clearing codes before a sal | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Symone Howell

Robert Yang was amazing and so extremely helpful, he assisted me through an extremely stressful process of upgrading my lease. He was so kind and informative. Will be sending all of my friends here! | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Tristo

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5/5/2026 12:00:00 AM | Google

★★★★★ jon rolfe

I can’t say enough good things about the sales team at Norm Reeves. They went above and beyond to get me into the exact vehicle I wanted at the price I needed. The process was seamless, and I couldn’t have asked for anything more. A huge thank you for making it all work! | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Z Z

Can do attitude within all departments. Willingness to please the customers. Thank you Omar and Logan. | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Marggie Ramirez

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4/29/2026 12:00:00 AM | Google

★★★★★ Marie Louise Bosin

I WAS DISPAIRING OVER GAS PRICES AND WAS LOOKING FOR AN ELECTRIC CAR. I WANTED THE LEAST COMPLICATE PROCESS SO THOUGHT I WOULD BY FROM AN INTERNET SELLER. THINGS WERE LAGGING FOR ME SO I ASKED NORM REEVES VOLKSWAGEN SUPERSTORE TO HELP ME. ROBERT YANG, DAY YANGM LOGAN LACHER AND SAM DEALBE WERE AN AMAZING TEAM IN HELPING ME DO WHAT | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Marina

Had a great experience buying a car for our daughter. Stephanie went above and beyond to get us a great deal on a great car! We received excellent customer service from everyone. They made the process easy and they worked with us to get the payment we were comfortable with on the car our daughter fell in love with. Thanks for taking | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ sam alayarian

Let me start by saying I don't normally write reviews, especially bad ones. But here we are: I leased my Tiguan from this dealership three years ago and had a great experience working with Logan. Unfortunately, everything since then—especially service and my recent attempt to lease an Atlas—has been extremely disappointing. On the s | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Carlos Amir Esparza

I went there for the first time and did not have a good experience. If you accept their ride With Uber, remember it’s only one way they will not pay for our way back. Cars are not automatically washed. | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Rajesh Surapaneni

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4/21/2026 12:00:00 AM | Google

★★★★★ Kevin Bayer

This is a true professional organization. As a former automobile dealership owner, I look at the overall performance of dealerships differently than most customers. I rate this dealership 10 out of 10., And it would have been a pleasure to have everyone, of the individuals that handled my transaction, to work for me. It will be my ex | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Jake Burns

Great experience getting a new car for myself. Robert helped us through the process and did an amazing job! | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ John Dominguez

I was looking for a specific car (year/make/model/color/mileage limit). AAA indicated Norm Reeves had it. Made an appointment online to see it. When I got there, the car was ready to test, made the decision to buy, and got all the paperwork done and was out the door in under 2 hours from arrival. CarMax had me filling out paperwork f | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ CC

Sal is terrible !!! Not sure why he’s not fired by now. | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Lina G

Couldn't be happier thank you Sal and Robert we had the best experience and love our new Atlas you guys are what keeps us coming back great service | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Richie Marriott

Really great service, im delighted with my new car. Stephanie was helpful and straight forward, sales manager was friendly and help me to get a good deal on a great new car | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Ryan Harper

Everyone was polite and helpful! | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ James Salem

Day was outstanding. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Martha Zuniga

I was very satisfied with the excellent service I received from Logan and Omar. This was the smoothest and hassle free experience ever. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Cornelius Silva

First time VW buyer ! Shopping (SAL) Sales Manager & Financing(Shawn)Finance Manager were SUPER ! Clearly a step above, I will be referring anyone that is in the VW market or used car market ???? | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Randilyn Ortega

I had a very positive experience with the team at Norm Reeves while purchasing my first car. As a first-time buyer, I was nervous coming in, but the team made the process smooth, clear, and reassuring. Alex efficiently scheduled my test drive and helped get the initial paperwork started. When it was noted that the two front tires ne | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Christy Smith

Nice people to deal with! Went the extra mile to get us great financing! Would recommend them for sure! | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Jose Cruz

I recently purchased a vehicle with this Dealership and it’s a pleasure to say I finally found a dealership I can truly trust. Robert Yang is a polite, polished professional that represents Norm Reeves Volkswagen to the best. He treated my family with upmost respect and gratitude. I strongly recommend this place, ask for Robert wang | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Beatjunky14

We had the pleasure of working with Day and Collin and they were professional, courteous, and respectful. They let us breathe and take our time, answered all of our questions, and I truly feel we drove away with an amazing deal! Thank you everyone at Norm Reeves VW???? | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Kelli Takach

April Dean was a pleasure to work with. She demonstrated a high level of knowledge about her product and took the time to thoroughly understand my needs. Her attentive listening skills contributed to a smooth and positive experience. When I was unsure of what questions to ask, April proactively provided valuable insights and guided | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Jesse meza

Let me just say this was the best car shopping experience I've had in 20-plus years of purchasing cars. April treated me with respect and was super transparent from the beginning and never played the back-and-forth game we all hate from salespeople. April and Norm Reeves have 100 percent earned any of my future business. Oh, and not | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ JAGDigital

Great staff and experience with lease! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Brooke Findley

Norm Reeves Irvine has the best Service Department! Rigo is the absolute best! He is Customer Service obsessed, Knowledgeable, Professional, Smart, he is excellent at what he does! Rigo is driven to get the job done in a timely manner! Did I mention how nice he is? :) He leads the service department with excellence! Thank You so much | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Matthew

Just leased a Tiguan with Omar, and he did an exceptional job working through the lease deal with us. He was very knowledgeable of the car from the beginning, and he made the experience very comfortable as well. Whenever we had follow-up calls or questions about the car he always was available, and met us on his off day to make the d | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Gai Lee

One of the really pleasant car-buying experience, thanks to Alex. From scheduling the test drive, to greeting us on site, and leaving with our new purchase, Alex made us feel welcomed, comfortable, and interested. His friendly and professional approach is greatly appreciated! | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Kathy Wallace

I am a first time ‘car dealership buyer’, previously have only bought used cars from individuals. But I wanted something newer, and with a warranty. In my search, I came across a great certified pre-owned car that was a very good deal. I was still hesitant, but I called and it was still available! So I made the 2hr trek and signed th | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Hali Stokes

Stephanie was sooo awesome!! This was my first time getting a car, and I was a bit intimidated, but immediately upon arriving and meeting Stephanie, I was put at ease. She was super friendly, knowledgeable, and helped make my first time getting a car a great experience. Very happy with my experience here and love my new car! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ G C

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2/26/2026 12:00:00 AM | Google

★★★★★ T

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2/26/2026 12:00:00 AM | Google

★★★★★ Lorraine Gibbs

Omar went Above & Beyond to help me get into a vehicle. My credit wasn't the greatest but he & Logan got me approved. Definitely ask for them if your in the market. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Steve Decoite

Had a great experience purchasing a vehicle at Norm Reeves Volkswagen in Irvine. The entire staff was extremely friendly; special thanks to Alex Amador and Farshad Vakili for making it a great experience. Their helpful, customer-centric approach and upfront pricing is what truly separates Norm Reeves Volkswagen Irvine from the rest | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Gracia Draper

Day and Logan where a pleasure to deal with. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ TARRELL CARTER

Best place for service on your vw | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Henry Zerg

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2/8/2026 12:00:00 AM | Google

★★★★★ patrick yumul

I just purchase a vehicle ( Tiguan ) from Norm Reeves VW Irvine. No financing needed from dealership & I was specific / requested to please do not run my credit report. I was assured by salesperson ( Nash ) & financing mgr ( Sean ) no report will be run. Today my bank Wells Fargo notified me CBC/ Norm Reeves ran a hard credit / inqui | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ David Farrell

Great service staff. | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ William

Familiarize yourself with the term PAYMENT PACKING before purchasing a car from this dealership. Confirm that the Monroney sticker is displayed or provided which is required by law. Do not let them rush you. I have had to hire a lawyer because Logan has refused to address my concerns. | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ John Tackman

Sales team lies and service dept won't perform simple message clears as a courtesy. Don't buy or get your car serviced here. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Romulo Collado

We have a good deal dealing and end up purchasing a new 2025 VW SUV Atlas. The only downside was asking to too many documents to prove military service to claim military discount. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Lilliam Martinez

Omar and his manager Sal went over and above to get me the car I wanted at the price I could afford! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Adrian Ortiz

Fast and very nice salesman and manger 2nd car purchased here in 1 month and hopefully many more to come | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Sunny Paek

I had a great experience leasing my car. Mark was incredibly kind, patient, and helpful throughout the entire process. They made everything smooth and stress-free. I truly appreciate the excellent service and would highly recommend them! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Karin McPherson

Nash was responsive and transparent & moved quickly to get me a fair deal. This is my third Volkswagen lease, but my first car at Norm Reeves and I appreciated the good service from Nash & Logan. I will be back in three years when my lease is up. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Lisa K

Love my Tiguan!!. Thanks for making the deal happen. The Salesperson April Dean is very down to earth. She is very helpful during the sales process & even after. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ justin

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2/1/2026 12:00:00 AM | Google

★★★★★ Andrea Petri

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2/1/2026 12:00:00 AM | Google

★★★★★ C Frisbee

This dealerships service department has their own INFLATED schedule and doesn't honor the manufacturer recommendations nor are they upfront and honest about it. They PUSH their own schedule and "recommend" service years before it is due. They have taken advantage of my elderly parents and pretend like something is due when is not. Th | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Illary Archilla

Misleading sales tactics and poor customer service. Lease price included a trade in price but trade-in did not get done. Paid over promotional value for trade-in that did not happen. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Wency Villaluz

Sales person Day is unprofessional. The reason I got IBuzz because now you can use Tesla Supercharger. If not, I wouldn’t buy an IBuzz. Bought the car not even a week ago but would not charge in Tesla Supercharger. I called him about 4 times but only return my call once with the promise to call me back but he did not. Day never hel | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Ali Parva

Not trusting them. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Nicki Davilas

Thank you Nash and Logan and the whole team at Norm Reeves for making the process easy, I will certainly come back for my next vehicle | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Monica Hernandez

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1/1/2026 12:00:00 AM | Google

★★★★★ Andrew Dean

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1/1/2026 12:00:00 AM | Google

★★★★★ Kelsey Steele

I had to quickly get a new car last minute and was very limited on time and the staff made the trade in so smooth and easy. It was very much appreciated! | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Kenny Choy

I had an outstanding experience at Norm Reeves Volkswagen and I wanted to take a moment to thank Salesperson Omar and Finance Manager Sam for their exceptional service. Omar was extremely knowledgeable about the vehicles on the lot and took the time to listen to my needs and preferences. He was patient and understanding throughout th | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Mily Del angel

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1/1/2026 12:00:00 AM | Google

★★★★★ Marco Alvarez

The whole team at norma Reeves Volkswagen was excellent. Especially our sales representative Omar he was friendly very helpful & very attentive. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Irvin

I went 12/22/25 and me and my family loved our salesperson Robert. He treated us with great service. In this dealership they have better service and free add ons to your vehicle purchase. Also their prices are better, do your research and you will see. They made my wife's Christmas gift very special. Thank you Norm Reeves!! And thank | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Loan Truong

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1/1/2026 12:00:00 AM | Google

★★★★★ Lloyd Gass

Awesome team! Devon, Wesley and the finance guy all did an honest and professional service. Most car dealerships do not so I’m so happy to recommend this group at Norm Reeves VW in Irvine. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ babak nematbakhsh

I trade my car They are so good and they help a lot. I appreciate it especially Farshad Vakili ??? is a person he helped me a lot. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Kwang Kim

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1/1/2026 12:00:00 AM | Google

★★★★★ Lills

Went in on a Sunday night and the sales representative stayed past closing time to get me the car I wanted at a great deal. He was very kind and had great service. However, since then, I haven’t had a great experience. I’ve emailed and called that sales representative asking questions but never got a respond back. I’ve called the fin | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Tom

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1/1/2026 12:00:00 AM | Google

★★★★★ Kevin Moin

Had a wonderful experience selling my car at this VW dealership. Mac Herzallah was so helpful and went out of his way to make it a smooth transaction. He even gave me a ride home in his personal car afterwards. Much appreciated. | Read Full Review