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Volkswagen Pasadena

★★★★★(50)read reviews

130 N Sierra Madre Blvd, Pasadena, CA 91107

(626) 639-2300 Ask About Our Service Specials!

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Buy 3 Eligible Tires, Get the 4th for $1⁵ Click for details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Jonathan Jimenez
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4/13/2026 12:00:00 AM | Google
★★★★★ Gotham Review Guru
Great environment! Friendly Staff! | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Mario Almaraz
Thank you to Clair and George for taking care of my Golf R. If you're a car enthusiast, your VW will get taken care of at VW Pasadena. Great experience from the start to pick up. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Marsha Tylke
My salesman, Billy Ott, and Dominic, the sales manager, made this a super easy buying process. I’m really really happy with my new car, and I feel like I got a really good deal on it. Thanks, guys. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Nina Salcedo
Billy had us in and out so quickly! We saw the most perfect Jetta for our daughter listed online, called Billy who confirmed its availability, and he had it ready to test drive right when we arrived. We have had nightmare experiences at other dealers where they had us there for hours trying to upsell and play games with us, but Bill | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Mingsong Xuan
I’ve had consistently positive experiences with the service department at Volkswagen Pasadena. The team is professional, transparent, and efficient, which is something I really appreciate when dealing with car maintenance. I’ve completed several scheduled services here (including my 20k, 40k, 50k, and 60k maintenance) and worked wit | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Weneal Towns
Very friendly service! | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Tamy Fawzy
Billy was by far the best person i can ask for to deal with purchasing car! 2 cars in a row! | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Wes Rosales
I called earlier today and spoke with John to explain my current lease situation. I was very clear that I was not ready to buy today and that my current lease has negative equity. John encouraged me to come in anyway. Once I arrived, his attitude completely changed. He was noticeably unenthusiastic and unwilling to help. He didn’t sh | Read Full Review
2/17/2026 12:00:00 AM | Google
★★★★★ George
After shopping around at various used car dealerships, my experience at Volkswagen Pasadena was a massive relief. Ramiro assisted me and was excellent throughout the process. He didn't try to push any unnecessary dealer add-ons or "upgrades" that I didn't ask for. It was just a clean, transparent transaction. If you are tired of the | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Ali Ersan
The best VW dealership in LA. Ramiro was very helpful throughout the car buying process. | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ edward chan
Got my Jetta in for a safety recall, and Kingsun took good care of it, highly recommended. | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Allan Wachi
Busy Dealership but I appreciate their good work & customer service, they will always advise on what your car needs to be worked on after your required service is performed. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Marion Dunham
I had the misfortune of losing my beloved car with 160k miles on it, and I was devastated. I wasn’t sure what kind of car I wanted, but I knew I needed something quickly to get me back to work, and I knew I wanted an electric car or a hybrid. I made an appointment after I checked the Costco auto program, and Arsalan showed me the ID. | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ ADAM BARSOTTI ZOHAR
We just had the most incredible experience at Volkswagen Pasadena! From start to finish, the entire sales team was amazing—but I have to give a special shout-out to Billy. Billy is, hands down, the best salesperson ever! He made the process smooth, transparent, and fun. His knowledge, patience, and genuine care made us feel like fami | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ J G
Without a doubt, Yosom is the reason I purchased my vehicle from Volkswagen Pasadena. I’ve purchased several vehicles in my life, and by far this was the best buying experience ever. His knowledge and straightforwardness made this deal exceptionally easy. We were able to finalize all the details via email and text, and I spent only | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Levan Tat
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11/3/2025 12:00:00 AM | Google
★★★★★ Janet Cook
I’ve been meaning to post comments about my experience working with Michael O, sales manager and sales associate Ray. I happened to see this ad that came up about leasing a Volkswagen Jetta that I was in the market for. I always wanted a Volkswagen since driving my boyfriend’s Golf. Went for a test drive at a local VW dealership (I l | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Walter Moore
GREAT PEOPLE IN 2025 You know how they have medals in the military for excellence, like the Medal of Honor? Well, if they had them in the car world, they would have to give the best one to RAMIRO JOHNSTON, a Sales Consultant at VW of Pasadena. Not only does he know his cars -- which is saying a great deal, given the complexity of mod | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Eunice Park
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11/3/2025 12:00:00 AM | Google
★★★★★ Brandon Ruscoe
My experience with Volkswagen Pasadena was outstanding. I had the pleasure of working with Kevin, Andrew, and Mike, and each went above and beyond to ensure I was well taken care of. I was actually shopping for a GMC truck—an off-brand for the dealership—and Kevin still took the time to thoroughly research all the trim options for m | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Jay Sin
I visited the Volkswagen Pasadena Service Center today for my annual 10,000-mile service, having made a reservation in advance. I was thoroughly impressed with the entire process — from the service itself to the outstanding customer service. One aspect that stood out to me was their transparency. After the work was completed, they s | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Jackson Bliss
My wife and I had an amazing experience with this dealership. They responded to all our emails, stayed in communication throughout the leasing process, remembered the color of the ID4 we wanted, sent us the e-documents the night before we stopped by, and they had everything ready for us the next day at the time we’d agreed. We were i | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Joshua Rivas
Beautiful dealership with a great selection of inventory! The staff was just arm and inviting. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ CR Wilburn
Very good place to go too buy a automobile. They will explain any question you can ask. Also up front, knowledgeable people. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ andrewssisterfan
Kingsun was very professional. Extremely knowledgeable. Will definitely be coming back for service. Thank you ! | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Masai Murihia
This is the best Volkswagen dealership I have interacted with since purchasing my car. I worked with Tom from the service department and he made sure that I was able to get in and out within an hour and a half (without an appointment). Obviously I can't guarantee this will be the same for everyone, because it happened to be a slow s | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Lilith Katz
Unfortunately I suffered a major car accident back in June. However, my VW Passat honestly saved my life after getting T-boned, be spun and flipped. The way the police, fire department and ambulance came quickly was so surreal and I am extremely grateful to come out alive. Thank you VW for your SOS feature and this is exactly why I w | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Desmond Wong
Excellent customer service! Yvonne and Jorge were very knowledgeable about the ID. Buzz and were also transparent about the various options (purchase/finance/lease) and qualifying rebates/offers. | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Michael Gaoshan
Everyone here is refreshingly honest, which is hard to find these days. Many dealerships play games with customers, and I’ve had plenty of bad experiences in the past. But this place is completely different—great environment, transparent process, and truly outstanding service. I’ve always driven Mercedes, but the ID. Buzz was just t | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ John E.
Always best service and sales experience and good selection . And newly remodel facility is icing on the cake. | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Lisa Penner
Quick and friendly service for the repair shop. Service counter and waiting area changed. Still very nice. | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Lucy Henin
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8/3/2025 12:00:00 AM | Google
★★★★★ Crystal Tugman
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8/3/2025 12:00:00 AM | Google
★★★★★ Don Nghiem
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8/3/2025 12:00:00 AM | Google
★★★★★ C Y
Zero star. They don't work for you . They will do whatever makes them the most profit. I waited for a specific vehicle for months. When it finally arrived, a sales manager we unfortunately had to deal with, did not make the effort to work with us. He wasn't interested at all in earning our business. He was more concerned with his bot | Read Full Review
8/3/2025 12:00:00 AM | Google
★★★★★ Matthew Whisenhunt
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8/3/2025 12:00:00 AM | Google
★★★★★ Riza Çiftçi
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8/3/2025 12:00:00 AM | Google
★★★★★ Noah
Had a great experience last week getting into a new 2025 Tiguan. Alex in the sales department made the process very easy and transparent. I live in LA and choose to go out of my way to this location because of the superior customer service in both the sales and service department. | Read Full Review
7/3/2025 12:00:00 AM | Google
★★★★★ Andrew Alvarez
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7/3/2025 12:00:00 AM | Google
★★★★★ Francois M
Came for a noise, lame diagnosis of a whole list of things to replace with no guarantee the noise would be fixed. Lame service. Disappointing attitude from team. I then sold the car, the following day, at Carmax and will never buy VW ever again | Read Full Review
7/3/2025 12:00:00 AM | Google
★★★★★ Nader Shokralla
Worst customer of all time!!! Starting from management to customer service never seen worst than this! | Read Full Review
6/4/2025 12:00:00 AM | Google
★★★★★ Bradley Gay
I’ve had my GTI serviced at this shop countless times and had the pleasure of working with Clair Servin. Her unparalleled customer service, honesty, clear communication, and pleasant demeanor made every trip to the garage worthwhile. Thank you! | Read Full Review
6/3/2025 12:00:00 AM | Google
★★★★★ shawn K
Worst dealership ever. For any services did by them eitehr they broke something else or missing the parts they are original there. That keeps me go back to ask them fix the problems they did. If your VW vehicle ever need services I do recommend go any other dealership unless you want someone to mess up with your car. | Read Full Review
6/3/2025 12:00:00 AM | Google
★★★★★ Alex Rivera
The VW dealership in Pasadena need to work on their customer service skills. They are very condescending. They should be grateful that customers bring them any business. | Read Full Review
6/3/2025 12:00:00 AM | Google
★★★★★ quiche lorraine
I always appreciate how helpful my service advisor Ron is and is prompt with answering any questions and providing status. The whole service team is amazing and always ready to help whenever I bring my Beetle in for service or call with any questions. Thank you VW Pasadena always!! | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Keri Cook
We bought a CPO Id4 and it was the best experience we've had at a dealership. Less than 3 hours start to finish. Alex, Andrew, and Carson were very friendly and helpful. No pressure, and a fair price. Overall it was a very positive experience! | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ J Broadway
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5/3/2025 12:00:00 AM | Google
★★★★★ Babsy Singer
Best car buying experience I’ve ever had. I HIGHLY RECOMMEND working with Gino to find your dream car at a great price, zero hassles, no hidden fees. Gino pays great attention to detail and smooth clarification. He is the “Marc Anthony” of VW and helped me “vivir mi vida”! I’m so grateful to have had this excellent easy experience. | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Rafael Juarez
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5/3/2025 12:00:00 AM | Google

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