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Team Volkswagen of Hayward

★★★★★(39)read reviews

25115 Mission Blvd, Hayward, CA 94544

(510) 342-5916 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:30 PMSun: Closed

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Customer Reviews

★★★★★ Chris Linnevers
The sales and finance teams were professional, friendly, and transparent about pricing. We drove away with a great car at a great price. | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ E Chan
Excellent service!! | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Cynthia Silalahi
Weird experience here. Scheduled a test drive based on a car on cargurus.com. Online reported showed a clean car with minor damage. When we saw it in person, there were multiple minor damages scattered all over the car. Definitely felt catfished. When we tried to negotiate a better deal due to the unreported damage, they didn’t budge | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ E LIPZ
I saw what I liked, made my decision, and purchased a white Jeep_Polar 2014??. It was exactly what I needed, as roads & streets in my community are not all paved??. The transaction was seamless and in no time I was out driving my JEEP. | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Navneeth Srinivasan
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3/27/2026 12:00:00 AM | Google
★★★★★ Marlena Martin
Best dealership service I ever experienced, they get your car right every time.?? I love them so much, especially Robert he has a good heart and he takes care of all of his customers.???? | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Daniel Srour
Amazing service as always! Went above and beyond to drop off my car at my house. Best in class. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Iftikhar Khan
Writing I had a very frustrating experience with this dealership. Communication is extremely poor. They never call back when they say they will, and I constantly had to chase them just to get basic updates about my vehicle. What bothered me the most is that they don’t keep their promises on repair timelines. Every time I was given a | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Juan “Joba” Barona
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3/23/2026 12:00:00 AM | Google
★★★★★ Rick
Connie was excellent and would highly recommend working with her. | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Anthony Ly
Came in a few hours before closing and they helped me walk away with one of my dream cars for such a reasonable price. Their team worked hard to get me the best interest rate despite the car being from 2018. Shoutout to the team and I’d recommend doing business here with them if you’re looking for a car ?? | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ m j
I was treated very rudely by service advisor emilio or elmo I think, who was passive aggressive and showed rude behavior. and then when I complained to a manager, the manager basically invalidated me and dismissed off. he ignored the humiliation experience I received by the service advisor. there are many managers and as per vw haywa | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Amir Amiri
Stress free service experience! Really appreciated how quick and efficient the process was | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Steve Bowler
Great, friendly efficient service. And the picked me up and dropped me off too! | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Seng Xiong
We had a wonderful experience purchasing a Honda Pilot with Ro. He was fun, friendly and professional. We even had a whole conversation about soccer. Unlike other dealerships where we don’t get to leave until dark, the paperwork process was quick and we were out of there in no time. Thank you Team Volkswagen of Hayward! | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Phillip Kim
I’m writing this review specifically about the service department. Do your homework before bringing your vehicle here. I’ve owned multiple Volkswagens and have dealt with several Volkswagen dealerships over the years, and this was by far the worst service experience I’ve had. I brought my car in for a check engine light related to | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Tracy Huckaby
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3/15/2026 12:00:00 AM | Google
★★★★★ Juan Lopez
I've always had bad/annoying experiences with dealerships in the past until I've experienced this location! I bought a used car in this location last month and everything was very smooth and timely! The crew was great, especially the man guy himself, Ro! He made the whole experience a great one. Great attitude and communication throu | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ ke marotto
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3/12/2026 12:00:00 AM | Google
★★★★★ Pearl Burton
All the employees are professional and friendly. They work with you to be sure you understand what is needed to get the job done. They take time to answer any questions you may have. | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ Jenine White
Customer service is always tip tier! Whether over the phone or in person. | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Sean Beach
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3/9/2026 12:00:00 AM | Google
★★★★★ wei y
Just bought a used Subaru Outback here, and the experience was incredible! A huge thanks for going above and beyond. And myy 60-year-old mom had a long list of very small, detailed, and picky requirements for cars we buy, but they handled everything with amazing patience in under 30 minutes. They made her feel genuinely respected and | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Dr. Alex
It’s a new dealership for me. I felt welcome and well taken-care of during my recent service visit. | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ m j
I was treated very rudely by sales advisor emlo or elmo I think, who was passive aggressive and showed rude behavior. and then when I complained to a manager, the manager basically invalidated me and dismissed off. he ignored the humiliation experience I received by the sales advisor. there are many managers and as per vw hayward web | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Daniel johns
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3/5/2026 12:00:00 AM | Google
★★★★★ Ronald Bailey
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3/4/2026 12:00:00 AM | Google
★★★★★ Ivan Mykhalko
We recently purchased a car through Volkswagen and want to share our experience with Ro, who helped us throughout the process. We filled out a request on the VW website specifying the model we were looking for. Most salesmen just sent SMS messages and didn’t seem very engaged. But Ro called us right away, clarified all the details, a | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Mitchel Herrera Quiane
Had a great experience at Volkswagen of Hayward. The young gentleman who helped me was efficient and answered my questions. | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Tara Pratt
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2/28/2026 12:00:00 AM | Google
★★★★★ Anthony Wong
Leo and Yama are fantastic. I filled out an Autotrader request for more information on a car. Leo contacted me within 5 minutes of me submitting my request. Leo sent me the carfax and answered all of my questions without hesitation. He sent me a video of the car. Yama called me to follow up and offered me an option to place a d | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Tara Pratt
Great service friendly staff. Timewise In-N-Out for 60 mile Service. Always have a great experience at Volkswagen of Hayward. | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Ben Giambrone
The “Team” was fantastic to work with! Highly recommended them for your next purchase. | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ David Watson
The people there were very attentive. Including getting me to and from the dealership. The issue dragged on a bit too much but that was unavoidable. Overall good result | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Beautyishere Hair Boutique
Excellent customer service. Transaction was smooth and quick and I love my car! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Shana B
Excellent customer service. Transaction was smooth and quick and I love my car! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Royce Johnson
Scheduled appointment and promptly completed my 1 year maintenance, oil change and tire rotation. To top it off, my car exterior was cleaned and sparkled all the way home. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Marcelo
I bought a 2021 bmw 430i from VW hayward, and i was not made aware that the car i was purchasing only had 1 key fob until we close the deal and I was given only 1 key. Edit: They also did not use my pre-appoved credit application, they used their own. Same Terms and lender and the contract did not specify what application was being | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Juan Carlos Rodriguez
Great experience, amazing customer service, and excellent price. I'm very please with this team | Read Full Review
2/23/2026 12:00:00 AM | Google

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