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Winn Volkswagen of Woodland Hills

★★★★★(45)read reviews

21141 Ventura Blvd, Woodland Hills, CA 91364

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:30 PMSun: Closed

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Customer Reviews

★★★★★ Bob Blue
Went in for service. Jade was the Service Adviser. He was very accommodating both on the phone and in person. Wasn't too busy. Went to this dealer because Santa Monica VW was closed last year without any warning or heads up by the LACar Guy. | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Andrey Dmytrusenko
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12/11/2025 12:00:00 AM | Google
★★★★★ Babak Eliyahou
I didn’t end up making a deal on a car here but salesperson, Emma Hill was very nice and courteous. | Read Full Review
12/6/2025 12:00:00 AM | Google
★★★★★ Gillian Kaplan
Everyone was very helpful! Tony took great care of me and got me a beautiful car, very happy with the service | Read Full Review
11/14/2025 12:00:00 AM | Google
★★★★★ Luke Daniel .Connor
Paulo, Nate and Michelle were brilliant. Paolo worked tirelessly to get me the deal I was looking for and was really easy to communicate with and made the process so smooth whilst giving good recommendations and getting me a great deal. Would recommend Paulo and the Woodland Hills location again and again! | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Elle Elle
10/15/25– Woodland Hills VW— Service Dpt. Big thanks again to Jade Singhakul ( Service advisor) for his professionlism, hinesty, ponctuality and customer service skills, all that with calm and respect. It’s priceless. Please read my 2 Yelp more detailed reviews (10/15/25 AND also 2024). Thank yiu Winn VW for having Jade. Thank you | Read Full Review
10/15/2025 12:00:00 AM | Google
★★★★★ Samuel Somi
Great service and very friendly staff | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Maheshvar Chandrasekar
I was attended by Josh today and he is horrible at his job. He doesn’t give any specifications about the car, is blunt, rude and hard to have a conversation with. His selling points for why the car was great was ‘of it’s a brilliant car, I drive it too’. Such an annoying experience and a waste of time. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Sara
UPDATE... Michelle, it has been 6 days and I have yet to receive my check. Are you sure the check was mailed with overnight shipping? I'm trying to figure out why you're lying on Google reviews lol ... Super unprofessional. My check engine light was on due to a wire “being chewed up by a rodent” and my insurance paid them their por | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Sara
Super unprofessional. My check engine light was on due to a wire “being chewed up by a rodent” and my insurance paid them their portion and I was supposed to pay my deductible. I got confirmation of the amount I was supposed to pay by my insurance and by the dealership over text. At checkout, the girl reiterated that I was only being | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ slansingmaish
Be very vigilant if you trade in a car at WINN VW Woodland Hills! We bought a 2022 Jetta in 2022 and were so pleased that we went back about a year later and traded in our 2009 Jetta (for $1000) for a 2020 Jetta. Both new cars are great but that is not the problem . WINN told us that since our 2009 was an older vehicle that they wo | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ James Berry
On July 24th I left my 2023 ID .4 here for the 20,000 miles service. I was told that it was ready to be picked up on July 28th. When they brought my car out, it was extremely dirty and the black wheels were filthy. I was told that the car would be washed when we picked it up. It obviously was not. I filed a complaint and a manager ca | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Demetrius
They're nice people at the service desk. They handled the business | Read Full Review
8/31/2025 12:00:00 AM | Google
★★★★★ Ed Gerchik
I've bought several cars over the years, and unfortunately, my recent experience at Winn Volkswagen was one of the worst. I was promised a quote match over the phone from a Salesperson (Zachary Gluzman). He even said they can beat my quote and that his manager will make it happen. He said Winn Volkswagen is a professional and very ag | Read Full Review
8/26/2025 12:00:00 AM | Google
★★★★★ Lauren Maledon
My husband and I came here after trying 5 other dealerships. We were looking at certified pre-owned cars. Our sales person was Blake. Very upfront. I loved the transparency. His attitude and demeanor were professional but friendly. Between the quality of the vehicle sold to us and his attitude, we were sold. the pricing helped too | Read Full Review
8/22/2025 12:00:00 AM | Google
★★★★★ Annelise Cohen
I have now worked with Bridget to handle 3 of my leases and I can confidently say there is no one better to deal with! She is patient, understanding, and determined to always find a deal that works for me! As a millennial I LOVE that she is willing to work with me over text. Bridget always makes the actual turn in process so smooth. | Read Full Review
8/18/2025 12:00:00 AM | Google
★★★★★ Ed Gerchik
I've bought several cars over the years, and unfortunately, my recent experience at Winn Volkswagen was one of the worst. I was promised a quote match over the phone from a Salesperson (Zachary Gluzman). He even said they can beat my quote and that his manager will make it happen. He said Winn Volkswagen professional and very aggress | Read Full Review
8/15/2025 12:00:00 AM | Google
★★★★★ Brady Plodinec
Zach is awesome!!! We went in to test drive one car and left with two cars!! We said this is the price we need and he somehow managed to get it for it! 10/10 recommend. Felt super supported by him through the whole process. | Read Full Review
8/11/2025 12:00:00 AM | Google
★★★★★ Donatti Castaneda
I took my car to VW for a simple brake check not to have my property tampered with. When I got my car back, I found that they had disconnected my personal car cameras without my consent and didn’t bother to reconnect them. This is a serious breach of trust and completely unprofessional. I did not authorize anyone to touch my cameras, | Read Full Review
8/11/2025 12:00:00 AM | Google
★★★★★ Roberta Pate
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8/10/2025 12:00:00 AM | Google
★★★★★ Michael Minosian
Excellent service. Rod, Kevin, and Jade both take excellent care of my cars! The manager Luke was great to! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ James Berry
I am very sad to have to leave this review. I thought that we had found a great dealership, but it looks like we were wrong. We brought our 2023 VW ID.4 in for the 20,000 mile free maintenance. They were supposed to perform two recall issues; the software update and replacement of the door handles, and wash the car. I dropped it off | Read Full Review
7/31/2025 12:00:00 AM | Google
★★★★★ peach choto
So dont go to “”Rod”“ for car maintenance all he wants is money and car services. He made it seem like he was on point of it and said he will be giving us a call the next day for updates. He in fact did not even answer my call or even do anything to the car and wasted my time when they said it should be done at 5 o clock. I arrived | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ John Altounji
Kevin is very nice and helpful. | Read Full Review
7/18/2025 12:00:00 AM | Google
★★★★★ Kim Shubeck
Great service without feeling pushed into buying something I didn’t need while I got my car serviced | Read Full Review
7/11/2025 12:00:00 AM | Google
★★★★★ Shachar Lehrs
Beware of being ripped off. They said that I need to replace a part for $1800. I checked with other two mechanics who said it is not necessary. | Read Full Review
6/23/2025 12:00:00 AM | Google
★★★★★ Peyvand “Peyvand” Moghaddam
Lol they just gave me a quote for a full assembly part which I’m not sure if I indeed need to replace the full assembly (after them looking at the broken part for 1 second) for $523 and on their own website they’re selling the assembly for $360 - that’s at least $163 additional rip off to begin the service. So curious to find out if | Read Full Review
6/23/2025 12:00:00 AM | Google
★★★★★ Nancy G.
Had to recently change dealerships due to my local one closing. First time here, and Jade made a great impression as my service advisor. Highly recommend requesting him for the best communication and experience! | Read Full Review
6/19/2025 12:00:00 AM | Google
★★★★★ Humberto Castaneda
Exceptional Service from Start to Finish – Ask for Rod! I brought my car in for service, expecting a quick fix to pass smog, but it turned out the car needed more work than I anticipated. $2,000 later, my car is running perfectly—and more importantly, I now have a solid game plan for its long-term health. What truly made the experi | Read Full Review
6/16/2025 12:00:00 AM | Google
★★★★★ Bryanna Estrada
Bridget S. and Michael M. are amazing. Excellent customer service. They are very transparent and work with you! They made the process super easy!! | Read Full Review
6/6/2025 12:00:00 AM | Google
★★★★★ elizabeth estrada
I had an amazing experience at Winn VW! From start to finish, Bridget Stennis and her team went above and beyond to make the entire process smooth, stress-free, and genuinely enjoyable. Everyone I interacted with was professional, knowledgeable, and incredibly helpful. If you’re looking to purchase a VW, I 100% recommend Winn VW —the | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ adrian reynolds
Got a great deal on my GTI trade in and leased a new 2025 GTI Autobahn a couple of days ago. Gene the sales manager made it known that he wanted my car, and that's the difference in treatment vs other VW dealeships I visited in the last couple of weeks. Credit to Bridget Stennis, the Internet sales manager, who did the deal on my pre | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Bri Hedlund
I had a bit of a rough start with my Jetta R-Line after buying it in July 2023. There was an issue with some brake noise that popped up after about a year, and I wasn’t getting the answers I needed at first. It was pretty frustrating, but I’m happy to say that the team here really turned things around. Michelle has been awesome thro | Read Full Review
5/23/2025 12:00:00 AM | Google
★★★★★ Logan Young
Amazing people with great honest mechanics. Ive been going to VW Woodland Hills for years. The service advisors and mangers are professionals who know these cars like the backs of their hands. ?? Big thanks to Rod and Luke for taking care of me and my VW Tiguan! | Read Full Review
5/8/2025 12:00:00 AM | Google
★★★★★ KingBeast 289
Lied about how long it would take they said 3 hours max and it took them 5 hours. Bad customer service. Stopped answering the phone and claimed they all went on lunch and couldn’t even pick up my car. An oil change does not take this long! | Read Full Review
5/8/2025 12:00:00 AM | Google
★★★★★ Bri Hedlund
If I could give zero stars, I would. I bought my Jetta R-Line from this dealership back in July 2023. Everything was fine for about a year, until I had to replace the front brakes. Since then, I've been hearing a loud, squeaky noise every time I brake, similar to the sound worn-out brakes make. I contacted the dealership about this | Read Full Review
5/7/2025 12:00:00 AM | Google
★★★★★ walter arreaga
This dealer really thrives in trying to give good customer service slight hick up trying to get the appointment but Michelle made sure she got me in ASAP. Car was fixed and also found another leak that I was not aware of very thankful as this is my daily driver. Awesome Job. Winn for the win?? | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ walter arreaga
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4/20/2025 12:00:00 AM | Google
★★★★★ Cheryl Perez
Updated Review: After a frustrating initial experience, I was contacted by Michelle, the General Manager, who made a genuine effort to make things right. She offered a discount on a check engine light diagnostic, which revealed some needed repairs. Her team completed the work, but unfortunately, the check engine light came back on ju | Read Full Review
4/16/2025 12:00:00 AM | Google
★★★★★ Nick Zagger
Great place | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★ Michelle Davis
Called ahead and made an appointment to test drive a convertible found online. Ubered from LA only to get there and have them say they couldn’t bring the car out because the roof didn’t work and they knew about it ahead of time. Tried to do a bait and switch. Avoid at all costs. | Read Full Review
3/22/2025 12:00:00 AM | Google
★★★★★ Liz Covarrubias
My experience with Libin was fantastic. From start to finish, he was professional yet approachable, making the entire process smooth and stress-free. I really appreciated his friendly demeanor, and consistent follow-ups, ensuring I had all the information I needed to make my decision. He truly went above and beyond to make me feel co | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ Cheryl Perez
Disappointed with Service Department. I purchased brand new tires from this dealership in October 2023. Recently, the low pressure indicator light came on, so I brought my car in to get the tires checked out. I told the service rep that I could take it to another shop when I found out the tires were not under warranty, but he assure | Read Full Review
3/17/2025 12:00:00 AM | Google
★★★★★ Daphyne Santos
Seamless car buying with trade-in experience thanks to Gio, Kenny, Nicole and Sergio! They were very knowledgeable, patient and went above and beyond despite a late night transaction. I appreciate the superb customer service! Thank you!!! | Read Full Review
3/16/2025 12:00:00 AM | Google
★★★★★ Mike Zohari
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3/16/2025 12:00:00 AM | Google

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