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Volkswagen South Coast

★★★★★(197)read reviews

1450 Auto Mall Dr, Santa Ana, CA 92705

(657) 212-3225 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Hong Goo Kim
I recently visited Volkswagen South Coast for a 4-tire replacement and oil change. My service advisor, Nicholas Pierdominici, was exceptionally professional and kind throughout the entire process. He made sure everything was handled efficiently and kept me informed. Great service and highly recommended | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Brian Lum
Definitely recommend coming here to get your vehicle serviced. Brought my 2019 Atlas in for brakes and battery replacement and the service team took care of me. Thank you to my Service Advisor Eric and the Service Manager Natasha for providing excellence service and for quickly answering all of my questions and concerns! | Read Full Review
4/15/2026 12:00:00 AM | Google
★★★★★ Emily
Took my car in to fix an AC problem I had been having for months. Previously went to another VW dealership for same problem and was unsuccessful in getting any answers. The South Coast team was great, communicative and fixed the AC problem. Lastly, they did a really nice job on the complimentary car wash. I’ll definitely bring the ca | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Mohandes Nike
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4/10/2026 12:00:00 AM | Google
★★★★★ E Chu
Very good service very considerate customer. I went to the dealership Based on a Vehicle recall notice. I have to pick up a vehicle after six. They were able to help me find viable solution to pick up the vehicle after business hours. Would definitely pick this Dealership dealership For every future vw Service needs. | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Samuel Lahti
Fantastic service provided during my first trip to South Coast. As an long time VW owner, I have high expectations around quality of service provided by the dealership network and South Coast was one of the best experiences I've had so far. My service advisor Santos was responsive to all of my questions and made sure that I felt trul | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Megan Luke
Nick made my experience at the VW service department genuinely easy and stress-free. He was consistently communicative, transparent, and never pushy—something I really appreciated. He took the time to work with me on pricing, helped arrange a loaner, and was always quick to respond to any questions I had. I felt like I could trust hi | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Jack Barkley
Professional, courteous, and efficient. They sent me a video of everything they saw on my car, and I could choose which services I needed with their website. Eric is my point of contact there, and the whole team does a great job. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Rosanna Zamora
Great experience at Volkswagen South Coast! I needed a car for my daughter, and the team was incredibly helpful in finding the perfect size and color. Excellent service from start to finish—highly recommend! | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Erick Del Valle
Excellent service and attention to detail! Izzy and Mo were great at all times! Really happy with my new car! | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Chris Herrera
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3/22/2026 12:00:00 AM | Google
★★★★★ Nina Salcedo
Billy had us in and out so quickly! We saw the most perfect Jetta for our daughter listed online, called Billy who confirmed its availability, and he had it ready to test drive right when we arrived. We have had nightmare experiences at other dealers where they had us there for hours trying to upsell and play games with us, but Bill | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ michael quail
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3/16/2026 12:00:00 AM | Google
★★★★★ ENRIQUE RODRIGUEZ
I recently purchased a truck from this dealership and unfortunately had a very concerning experience. The car was sold to me with severely dry-cracked tires, which is a major safety issue. Shortly after driving the truck at highway speeds, I noticed the vehicle moves side to side and vibrates, which made me question the safety of the | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Susan Wilson
Dave was amazing. He was not pushy. Transaction was really easy and everyone was super nice! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Crypto Over gold
*DO NOT USE THIS DEALERS SERVICE DEPT* Service advisor and service management are incompetent here. Unless you are deciding to bring in your car for repairs here, THEY WILL NOT HELP YOU! Called the service advisor in the Cerritos VW service dept to ask the same questions about the repair process for a vehicle and they were very knowl | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Megan Castellon
I had a wonderful experience at Volkswagen of South Coast. I never had such an easy transition into a new vehicle. Izzy helped me find exactly what I was looking for and prepared the vehicle and paperwork prior to my arrival for a quick transaction. Dave was also very pleasant to work with, he helped in the final stage by going over | Read Full Review
2/7/2026 12:00:00 AM | Cars.com
★★★★★ Michelle Fone
I came in with a complaint that my brakes were making a loud squeaking sound. The service tech checked it over and there was nothing wrong with it. I had plenty of break pad left, and everything went great with my visit. There was no charge for this Service. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ pamela fiskum
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2/1/2026 12:00:00 AM | Google
★★★★★ Linica Suceava
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2/1/2026 12:00:00 AM | Google
★★★★★ JBC -3
Got me in and out quickly on a Saturday. The service included a multi-point inspection that was accompanied by a short video by the service technician who confirmed what he saw with the vehicle up in the air on the lift. That was unexpected, informative and appreciated. They also include a carwash which is also a nice touch. You expe | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Jorge Del Razo
Great. Santos is the best | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ joseph olivares
Everything was great … top notch service | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Viola Antonini
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2/1/2026 12:00:00 AM | Google
★★★★★ Catherine Reinhardt-Zacair
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2/1/2026 12:00:00 AM | Google
★★★★★ Lionel Figueroa
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2/1/2026 12:00:00 AM | Google
★★★★★ Don Stone
Eric was my service advisor. Everything was excellent from the appointment creation to check in to completion. I was kept advised of status updates. Great customer experience! | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Laurence Sisk
Had a minor problem, but they did great job. Santos is very helpful. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ E Mccoy
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2/1/2026 12:00:00 AM | Google
★★★★★ Mini k
Exceptional customer service delivered by highly efficient, professional, and friendly staff, ensuring a consistently outstanding overall experience. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Katie Bogard
Nick was great! Kind, explained everything and kept me updated. Happy with the services. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ John
Santos was great to work with. Kept me up to date and explained the work needed to be done. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Alyxandra Posada
It was a great experience! | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Wendy Joyce
We had a fantastic experience at Volkswagen South Coast! Our salesperson, Chris Hodges, was incredibly helpful, patient, and truly no-pressure throughout the entire process. We purchased a 2017 VW Tiguan as a surprise for our daughter's upcoming 16th birthday, and Chris made the experience smooth and enjoyable from start to finish. T | Read Full Review
1/26/2026 12:00:00 AM | Cars.com
★★★★★ David Brenneman
Worked with Chris Hodges on my 2023 Tiguan. He did a great job of getting me all of the information that I needed to make ky decision and was great in walking me though the process. He is a great asset. | Read Full Review
1/10/2026 12:00:00 AM | Cars.com
★★★★★ Eric Kim
Great customer service! Nick took great care of me and made everything easy from start to finish. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Tori Kanotz
Mitch Luckey provides great customer service | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Annie Reynolds
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1/1/2026 12:00:00 AM | Google
★★★★★ Katherine Light
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1/1/2026 12:00:00 AM | Google
★★★★★ Benjamin Ocean
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1/1/2026 12:00:00 AM | Google
★★★★★ Iqbal Javed
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1/1/2026 12:00:00 AM | Google
★★★★★ John Rowe
Always get an honest analysis and quick repairs | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Alex Correa
Appointment was easy to get. Everyone was professional, courteous, and and work was done promptly. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ David Brown
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1/1/2026 12:00:00 AM | Google
★★★★★ Mediterra Holidays
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1/1/2026 12:00:00 AM | Google
★★★★★ Sarethus Kami
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1/1/2026 12:00:00 AM | Google
★★★★★ Voy Voy
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1/1/2026 12:00:00 AM | Google
★★★★★ Daniel Chaidez
This was my first time taking my car in for service since my purchase. Santos was very helpful and my service was completed earlier than expected. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Laura Atkinson
Easy appt making process and quick service. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ bilal kanso
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1/1/2026 12:00:00 AM | Google
★★★★★ alex hanna
Very professional service | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Eric Steingruebner
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1/1/2026 12:00:00 AM | Google
★★★★★ Tom
Thank you to Eric Lopez for the great communication and professionalism in getting the diagnosis and repair taken care of!! Always a great experience with Volkswagen South Coast. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Jason Yuan
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1/1/2026 12:00:00 AM | Google
★★★★★ Aracely Sigala
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1/1/2026 12:00:00 AM | Google
★★★★★ Hamid
Thank you Shawn Nayeri and Christopher Hodges for making the VW ID4 purchase process so smooth and informative. | Read Full Review
12/31/2025 12:00:00 AM | Cars.com
★★★★★ David Kaufman
Great experience working with Client Advisor/ Service to Sales Manager at South Coast Volkswagen, Chris Hodges to find a great deal on a new Tiguan. Very happy with the courteous and professional customer service and the car that we leased. I would highly recommend working with Chris to anyone that goes into South Coast VW looking fo | Read Full Review
12/16/2025 12:00:00 AM | Cars.com
★★★★★ diegomv5055
Diego was amazing everything we went over the phone was exactly what I was offered and no dealer mark up | Read Full Review
12/9/2025 12:00:00 AM | Cars.com
★★★★★ diegomv5055
Diego was amazing everything we went over the phone was exactly what I was offered and no dealer mark up | Read Full Review
12/9/2025 12:00:00 AM | DealerRater
★★★★★ Michael Liang
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12/1/2025 12:00:00 AM | Google
★★★★★ Marni Eton
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12/1/2025 12:00:00 AM | Google
★★★★★ Christine Mckay
Very friendly staff. Santos is great to work with. Got my car in & out on my day off. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Pete Lewis
Service provider Mitch was awesome. Very friendly knew exactly what my problem was and delivered on what he promised when we showed up with the car the next day I would definitely recommend Mitch and his crew to anyone and hopefully I don’t have to go there again laugh out loud, but if I do, they’ll be my first choice thank you | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Farzam H
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12/1/2025 12:00:00 AM | Google
★★★★★ Rachelle Kurimay
Santos was great! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Holly Schulz
Christopher Hodges is fantastic to work with, he is knowledgeable, patient and not a pushy car salesmen. I highly recommend him for your car buying experience!! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Amanda Donovan
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12/1/2025 12:00:00 AM | Google
★★★★★ sang hwang
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12/1/2025 12:00:00 AM | Google
★★★★★ Sandra Acosta
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12/1/2025 12:00:00 AM | Google
★★★★★ Ron
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12/1/2025 12:00:00 AM | Google
★★★★★ Stephen Gonzales
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12/1/2025 12:00:00 AM | Google
★★★★★ Joan Garcia
I have always received the BEST customer service. My service advisor, Mitch is very professional and communicates very well. Our technician was professional and prompt. He sent us a video of his findings and explained it well. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Tim Connell
Mitchell Lucky is an amazing and knowledgeable service writer, very polite. He educated me on the car. We had my daughter‘s bug convertible serviced along with my wife’s Jetta upon inspecting the engine compartment, he discovered that we had a rodent eating all the insulation under the hood. Fortunately, he caught it before the roden | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ jason masciale
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12/1/2025 12:00:00 AM | Google
★★★★★ Gerald Corona
Great service experience The Saturday crew was amazing | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Tania McCaleb
Amazing and easy | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ jennifer paredes
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12/1/2025 12:00:00 AM | Google
★★★★★ Doribanki
Very professional sales manager and salesman, very helpful and knowledgeable, everything went very smoothly and I was very impressed with everyone | Read Full Review
11/30/2025 12:00:00 AM | DealerRater
★★★★★ Doribanki
Very professional sales manager and salesman, very helpful and knowledgeable, everything went very smoothly and I was very impressed with everyone | Read Full Review
11/30/2025 12:00:00 AM | Cars.com
★★★★★ lynnedao
This dealership is helpful from start to finish and able to assist me with answers to all of my questions. I am pleased with the purchase I made and like to recommend Volkswagen South Coast to anyone interested in buying a car. | Read Full Review
11/8/2025 12:00:00 AM | Cars.com
★★★★★ lynnedao
This dealership is helpful from start to finish and able to assist me with answers to all of my questions. I am pleased with the purchase I made and like to recommend Volkswagen South Coast to anyone interested in buying a car. | Read Full Review
11/8/2025 12:00:00 AM | DealerRater
★★★★★ D W
Mitchell Luckey is an outstanding service attendant who made my experience pleasant. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Bonnie Subnick
Mich in the service department was great super helpful | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Lana Leonhardt
Santos took great care of me. He was very thorough, and make sure I got the best service available. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ James Baek
Very good service. Specially thanks to coordinate Mr Eric. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Sarah Wilson
Nick is an absolute delight to work with. He is always very helpful and goes above and beyond to help | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Lex Dimio
Great service! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Gerardo Muñoz de Cote
Buen servicio, atencion y puntualidad | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ AliX Vaziri
Excellent service. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ david chaffey
Great!!!! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ J Medina
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10/1/2025 12:00:00 AM | Google
★★★★★ Love 52
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10/1/2025 12:00:00 AM | Google
★★★★★ David Brighton
"I received exceptional customer service from Santos Nunez. He resolved my issue quickly, politely, and was very knowledgeable." I would highly recommend Santos and VW South Coast. "Thank you for helping, I really appreciate it." | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Zach Wriedt
The staff and facility were very nice! Mitchell was great at updating me while my car was being worked on. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ I Of the tiger
I have leased VW for many years. Been to other VW dealerships and by far this is the best one. I never took my car elsewhere. SANTOS- is top tier amazing. I always ask for him. He’s so patient with my questions and explains everything throughly. His communication is great as well. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Mike Boscia
Santos did his absolute best to make sure I was taken care of. Great communication and support throughout the process. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Joey E
Mitch was great. He worked with me on pricing and making sure I could get the services done on my car that was needed. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Stephanie Frazier
South Coast VW is my go to for my Beetle. I really like Santos who has helped me everything I go in. They keep my baby running. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Monica Villa
Nick was great! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Orrin Hoopes
I’ve had very positive experiences every time I’ve been there. Both Nick and Eric have been very helpful with getting the best deals and maintenance for my vehicle. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Maribeth Daniel
Appointment is easy to book. I walked over to the café at BMW and my maintenance was completed. I returned to a clean car and an efficient checkout. My service advisor was terrific. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Colin
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10/1/2025 12:00:00 AM | Google
★★★★★ Daniela ToroGallegos
Great service | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ JudyLynn Laulhere
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10/1/2025 12:00:00 AM | Google
★★★★★ Yolanda Gonzalez
Each time I have gone in to the VW service department I have been welcomed with amazing customer service by Nick he is a very polite young man and he makes sure that the customer is pleased with there service. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Marcelo Beraldo
Excellent service. The VW South Coast Service Team replaced my battery and steering wheel, handled the recall, and completed the maintenance quickly. Santos Nunes explained everything about the work on my car. Great teamwork. Thanks for the support. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Jessica Luckey
South coast VW is great! Love their friendly customer service and helpful information. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ mike johnson
Service department makes it very easy to get your car serviced. The service manager was very friendly. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Dulce Castelo de Vargas
Everything was great!! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ David Scott
We’ve had service done at other VW dealerships and auto shops but the experience at South Coast is the best we’ve experienced in the 12 years we’ve owned VW cars. Ask for anyone there but Eric is our guy and we’re stoked to have found this repair shop. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Daniel Ramírez
Muy caro | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ E Celik
I recently purchased a brand-new ID Buzz 1st Edition, and after comparing offers across multiple dealerships, Chris Hodges at VW South Coast delivered the best price—and more importantly, he stood by it all the way through. The process was refreshingly smooth: I only had to visit the dealership twice—once to sign and pay, and once fo | Read Full Review
9/2/2025 12:00:00 AM | Cars.com
★★★★★ Adri Przekop
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9/1/2025 12:00:00 AM | Google
★★★★★ Leonard Washington
Mitch Luckey took care of me. I would definitely recommend bringing your vehicle here. I really appreciate the videos inspection that is sent, to show you what may be needed. REALLY appreciate this. Definitely provides a level comfort knowing they are thorough with the inspection. I didnt expect it, but glad they did it ?? | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Terrence Green
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9/1/2025 12:00:00 AM | Google
★★★★★ nancy ha
Friendly staff, nice waiting lounge. Car service rep usually do a great job breaking down the service my car needed. Liked that they send you a video detailing what they did and what needs to be done. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Liz Tate
Santos my service advisor was very helpful, kind and efficient! I appreciate the Uber vouchers to accommodate back and forth to work. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Sergio Lopez
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9/1/2025 12:00:00 AM | Google
★★★★★ Adrian Hernandez
South Coast VW service are always professional and thorough. I appreciate how they keep you informed on their progress with video updates. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Alyssa Garza
Volkswagen and Santos always go above and beyond to help me with my vehicle! It’s made loving my car even easier to have a good team to take it to! Thank you Santos and service crew for everything! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Nicole Schmitz
Great Service | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Jamie Miller
I have been coming to South Coast Volkswagen for years now and they are very efficient. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Gabriel Purpora
Always a great experience | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Andrew Simon
Really recommend working with Chris at this dealership. Made for an easy experience to jump in, find the best car, and take it for a test drive. Pricing and lease work was super fast, too, and the final offer was definitely the best across numerous VW dealership. Definitely recommend! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Eva Hernandez
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9/1/2025 12:00:00 AM | Google
★★★★★ Ronald Bautista
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9/1/2025 12:00:00 AM | Google
★★★★★ Omar Idzakovic
I’ve been waiting over 4 hours for a simple oil change, and it’s still not done. The staff acted like they didn’t even know I was waiting. Absolutely unacceptable and frustrating service. Terrible customer care — would not recommend. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ paul_wojcik
Christopher Hodges and Shawn Nayeri were great in their customer service and caring for our needs. They worked tirelessly to get us the vehicle we wanted at a great price! And even now after the purchase, they have kept in touch to make sure that we are fully satisfied with our purchase. I will buy again from Volkswagen South Coast | Read Full Review
8/18/2025 12:00:00 AM | Cars.com
★★★★★ paul_wojcik
Christopher Hodges and Shawn Nayeri were great in their customer service and caring for our needs. They worked tirelessly to get us the vehicle we wanted at a great price! And even now after the purchase, they have kept in touch to make sure that we are fully satisfied with our purchase. I will buy again from Volkswagen South Coast | Read Full Review
8/18/2025 12:00:00 AM | DealerRater
★★★★★ Ana
Diego Perez did a wonderful job attending and helping us with leasing the right car for our needs. We are very satisfied with our experience. I will highly recommend Volkswagen South Coast to friends and family. | Read Full Review
8/5/2025 12:00:00 AM | DealerRater
★★★★★ Ana
Diego Perez did a wonderful job attending and helping us with leasing the right car for our needs. We are very satisfied with our experience. I will highly recommend Volkswagen South Coast to friends and family. | Read Full Review
8/5/2025 12:00:00 AM | Cars.com
★★★★★ Jose D
fast service | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Joseph Zhang
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8/1/2025 12:00:00 AM | Google
★★★★★ Faviola Parra
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8/1/2025 12:00:00 AM | Google
★★★★★ Mike Dulien
ALL EXCELLENT !!!!!!! Eric Lopez is excellent so is The entire service advisor department, the cashier and everyone there. Also the mechanic for the excellent video. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ diego perez
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8/1/2025 12:00:00 AM | Google
★★★★★ Brittany Ann
I always work with Eric and Steve when I take both my cars in. Both Eric and Steve are amazing, professional, honest and straight forward! Natasha, the manager, is amazing as well. I would 100% recommend taking your car to Volkswagen South Coast for all your service needs! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Elizabeth Smith
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8/1/2025 12:00:00 AM | Google
★★★★★ James Steichen
Fast, great service. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ jose garcia
| Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Donna Hansen
| Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Mayra Saldaña
Very professional and very detailed | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Dustin Eldredge
| Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Mohammed Sedique
Great customer care and great service in the service department fast professional services | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Bob Deragisch
Service advisors always try to keep me informed and provide reasonably accurate time estimates. Service techs check the car thoroughly, not just performing the minimum, and don’t overstate the service needs. And they really know the VW products. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Irina Vlasova
Do not recommend this service. Horrible and very unprofessional. They never call me back after they scratched my steering wheel. And on top of that during my last visit, the staff failed to properly secure the plastic undercarriage shield - they simply didn’t fasten the screws. As a result, it fell off while I was driving on the high | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ ??
The staff was kind and helpful, but I ended up paying more than I expected yesterday. I went in to get the battery and engine oil replaced, and also to fix a noise coming from the brakes. They said they would check the battery first, but while I was away, they told me the battery needed to be replaced. I was in a difficult position t | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ rs177iley
Our buying experience was just the way we like it. There was no rush or pressure to buy, and Jim let us go at our own pace. He was able to answer all our questions. | Read Full Review
7/22/2025 12:00:00 AM | Cars.com
★★★★★ rs177iley
Our buying experience was just the way we like it. There was no rush or pressure to buy, and Jim let us go at our own pace. He was able to answer all our questions. | Read Full Review
7/22/2025 12:00:00 AM | DealerRater
★★★★★ Victor
Worst service department ever. Their service manager Natasha is extremely rude. Took my car their for low oil light on , they said it is normal and topped it off a few times. In my last visit for the same reason they said engine is leaking oil. Natasha told me I should have complained before and refused to agree that I already came f | Read Full Review
7/16/2025 12:00:00 AM | Cars.com
★★★★★ mario insalata
Buy Buena !! | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ we
Eric was friendly, professional, and efficient. Overall, pleased with experience. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Jennifer H
Eric and Team are always great! The car was ready on time. I appreciate the efficiency. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Lacy Harlan
Very pleased with the Volkswagen South Coast. Mitchell, our service advisor was very professional & knowledgable. Ian, who serviced our vehicle, explained all that was going to be done to the vehicle with a very clear and informative video of our vehicle. I’ve never had a video sent to me showing me what repairs were to be made. Q | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Hugh Gortler
| Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Le Hong
Very good Professional Thank you very much | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ MV Sy
| Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Pat Clarke
Polite and informative | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Nina Cooper
Mitch Luckey was my service advisor and he is absolutely the best. He is friendly and was knowledgeable about my vehicle. I really appreciated the help he gave to me. Five star ????? service with Mitch!! Cheers!! Thank you Mitch | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ L. Smith
It is always with great confidence that our vehicle is taken to South Coast for service and parts. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Kelly Wacker
| Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Patricia Afrasiabi
| Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Naser Saniepey
Thank you for your services. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Elliot Huh?
Great service | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Citlali Perez
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Rey Robledo
We just purchased an older VW vehicle to give to my teen daughter. We wanted to get it checked out to make sure the vehicle didn’t have any issues. We brought it in and met Santos, who was very polite and professional. They serviced the vehicle for us in a timely manner and told us what the vehicle needed. I will be bringing my vehi | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Kristy
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Cory Howard
The service department is very efficient and provides top notch communication. From the time your vehicles is dropped off to when you pick it up, your assigned service agent will update you. My service agent Nick sent texts messages and photos at every finding. They are also very honest and did not sell me anything I didn’t need. I k | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Markanthony Henry
After going to 3 VW different dealerships in the atea and experiencing below average customer service I have finally found my VW dealership. Great customer service and fast service. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Pankaj Shah
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Nima Adloo
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Rebecca Gentner
Eric has helped me check my vehicle in and out in numerous occasions. He’s always super helpful and polite. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ William Holden
They are fast , promt, knowkedgeable, skilled, and very courteous . I have been taking my Car here 13 years and it's running like new. It has been worth all the maintenance and the cost of purchasing it here a Penske in 2013. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ bita hernandez
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Scott Dessort
I recently took my car in for service, and honestly, I wasn’t expecting much more than the basics: drop off the car, get the work done, and head out. But from the moment I arrived, it was clear that this place went above and beyond. What really stood out was how they handled my needs. The technician explained everything clearly, deta | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Ruschka Sanguinetti
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Ruschka Sanguinetti
This was my first time servicing my new Tiguan with South Coast. My first service was due and thankfully, it was complimentary. I asked for a tire rotation as well…For $35 it wasn’t a bad deal. Easier than asking the bf to jack it up and get it done! I opted to wait for my service at the dealership and it was done and washed in | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ P. Brown
Service rep, Santos, was very courteous and helpful, as most employees I was in contact with. Car was returned clean as well. Would recommend. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Elizabeth Chester
Very nice service people, helpful and organized | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Kate Nguyen
I love coming to this Volkswagen! Everyone is so friendly! Always received great customer service especially from Santos! The Service Manager: Natasha is also very friendly. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Luis Bautista
Eric is always great to work with and he’s extremely knowledgeable | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ A E
I've brought my car in a couple of times for maintenance, and each visit has been a great experience. Both Mitch and Nick took excellent care of everything and made sure the process was smooth and clear. Their supervisor was also very helpful and attentive. They genuinely care about their customers. I truly appreciate their professio | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Linda Chaplin
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Erwin Infante
Buen servicio y atención | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Mario Montenegro
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Amir Asli
| Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Horacio Legras
Very good communication. Efficiency | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Hovig John Cherchian
| Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ tami Foster
| Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Winty Thoumaked
| Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Sandi Wall
Quick check-in, very polite and courteous. Explained everything and even finished before they thought they would. And it came out clean! Very pleased with their service. | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ T M
The team at Volkswagen South Coast always takes care of me whether it's as trivial as turning off my oil sensor to having to do an overhaul on the engine. I highly recommend this team to anyone who wants someone who's going to take care of your car as if it's their own. I don't even consider any other dealerships or mechanics. | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Sharon Magro
The South Coast VW team are the best! Special thanks to Santos Nunez and the Service Department for taking good care of my Tiguan. | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Cassandra Serven
South Coast VW Service Department is very quick and efficient! Very kind customer service and super helpful! They provide videos of work/maintenance being done! | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Jenny Claire Savron
Great service and customer service. | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Gonzalo Villa
| Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Chris Nishi
Good friendly service. The thorough video review is also very nice to have and the waiting area is comfortable. | Read Full Review
5/1/2025 12:00:00 AM | Google

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