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Winn Volkswagen of Woodland Hills

★★★★★(53)read reviews

21141 Ventura Blvd, Woodland Hills, CA 91364

(818) 528-5037 Call Now!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:30 PMSun: Closed

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Customer Reviews

★★★★★ Day Daniells
Kevin Osorto is amazing! He has been so beyond helpful with fixing my car, setting me up with a rental, and explaining everything to me. He is so kind and patient and I am so grateful to have met him. I am not a car person, I grew up in NYC so moving to LA has been challenging because there are things I don't understand when it come | Read Full Review
9/1/2026 12:00:00 AM | Google
★★★★★ ross d
The service dept is awesome, special thanks to Alvin!!!!! They take care of my daughter's vw every time she brings it in for any type of service. I would recommend Winn vw for sales and service, great team!!!! | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Ana Gonzalez
Searching around for a new car and found my new beautiful Tiguan SE here. After many weeks of searching throughout Ventura County and Los Angeles, Saul made sure I was taken care of. Attentive, with a sense of urgency and very respectful I automatically knew this was where I needed to go even at a long distance. Personality/hospitali | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Elizabeth Khersonsky
I cannot say enough amazing things about Paulo at Volkswagen Woodland Hills! From start to finish, he made the entire car-buying experience genuinely enjoyable, easy, and completely stress-free. Paulo was incredibly knowledgeable, patient, transparent, and never once made me feel pressured. He took the time to answer every question, | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ Evan Kanes
My wife went in for service. She was told she needed rear brakes and rotors. Approx $875.00. There was only 17,000 miles and we were told there's an issue with Taos's brakes. Should be covered by the manufacturer's warranty. Regardless, She refused the repairs and took to another dealership. It turns out she did need brakes, which we | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Amber Curto
Came here looking to buy an used car off the lot for our friend. Otis was incredibly friendly and professional, unlike any other dealership buying experience I have ever had. No bait and switch and insane add ons or mark ups. He was willing to negotiate and didn't try any funny sales tactics on us. Very happy with our experience! Th | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Noosheen Farhoomand
Esaul was very helpful! We were communicating through text and he was getting me prices, photos and answering all my questions. I appreciate his help and recommend if you want to buy a car ask for Esaul. | Read Full Review
7/22/2026 12:00:00 AM | Google
★★★★★ Julio
Otis was great and extremely professional. I was not sure if to stay with VW or move on but he made me feel like family and was very polite and helpful throughout the entire process. We got our family car and are ready for the adventures. Thank you soo much Otis. I will return. | Read Full Review
7/12/2026 12:00:00 AM | Google
★★★★★ Brionna Lizano
After a stressful process trying to get out of my previous lease, I couldn't be happier with the experience I had at Winn Volkswagen. From start to finish, Libin and Michelle made what felt like an overwhelming situation much easier to navigate. Libin was incredibly patient, knowledgeable, and never made me feel pressured. He took t | Read Full Review
7/10/2026 12:00:00 AM | Google
★★★★★ Jacob Thomas
I purchased a vehicle with my partner. To make a long story short, sold me a car with a broken AC and refuses to acknowledge or FIX their mistake. Through my extended warranty I see a very recent history and paper trail of lies from Woodland Hills, stating the vehicle had many preexisting issues, none of which were shared whatsoever | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Jimmy Valencia
I purchased my car on New Year's Eve of last year. Please do not make the same mistake I did and seek other dealerships. If you are expecting transparency, honesty, quality RESPECTFUL service and up to code inspections on your vehicle, seek other options. What was meant to be my first car purchase for myself has turned into my first | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Nikola Cvetkovic
This is just to represent the overall state of mind at the dealership: We went there 2 times test drove multiple car and as soon as we found the car we want there were so many red flags just popping up from these guy that we decided to walk away. Sales guy named Esaul is new and he is awesome, he will go above and beyond to make you | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Walter Cade
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6/15/2026 12:00:00 AM | Google
★★★★★ Jason Oliver
Winn volkswagon make the buying process super easy. I had a bad experience with another dealership. I came in, they sat with me, asked what I wanted in the deal and made it happen. From the sales department working as a team to the finance manager they really took care of me. I would really recommend over some of the other volkswagon | Read Full Review
6/14/2026 12:00:00 AM | Google
★★★★★ Alec Borland
Had a great experience at this dealership. My sales person Paulo was great and made the process very simple and painless. 10/10 experience. | Read Full Review
5/25/2026 12:00:00 AM | Google
★★★★★ Eric. C
Horrible place to attempt to buy a car the manager was rude and kept playing games with the rates even though i have 700 credit score and was attempting to put $8000 down ! i finally gave up and left empty handed! do not waist your time | Read Full Review
5/25/2026 12:00:00 AM | Google
★★★★★ Donna
If you’re here for service- Ask for Kevin!! He’s the best!! ?? I had such a pleasant experience here with him guiding me through the process and expenses. Kevin is extremely patient, honest and very personable. I would highly recommend to only ask for him to take care of your service case. Thank you Kevin! | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Guadalupe Avitia
Recently bought a 2023 Certified Pre-Owned Jetta at this dealership. I initially was talking to Paolo about the car I was interested in. He was very helpful and honest. My biggest fear was dishonesty but Paolo was transparent, supportive, and helpful during the entire process. The first time I went in unfortunately Paolo was not ther | Read Full Review
5/18/2026 12:00:00 AM | Google
★★★★★ Sara Ahmadi
Always a great experience here, specifically for services.Kevin is very accommodating and professional! | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Sylvie Guldalian
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5/7/2026 12:00:00 AM | Google
★★★★★ Sean
A+ experience. Purchased four cars over 20 years and always had a pleasant experience. The service dept is top notch. | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Dragon Davi
I’ve been a repeat customer at Winn VW for many years. Way back when this location was known as Livingston VW. I have always had a pleasant experience at Winn VW. This time was an absolute blast. The staff was amazing from beginning to end. They treat you like an old family member. It was a pleasure to see familiar faces too. Paulo | Read Full Review
4/28/2026 12:00:00 AM | Google
★★★★★ Brenda Valdovinos
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4/21/2026 12:00:00 AM | Google
★★★★★ Ash
No one at parts ever pick up the phone! Calling 3 weeks now to order some parts no luck. | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Alex Vee
Not a great place | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ William Hovermale
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3/31/2026 12:00:00 AM | Google
★★★★★ Post boost
Terrible experience with Nate, the sales manager this week. I’d urge others to review recent 5-star ratings closely. The repetition in wording, timing, and tone stood out to me and raised serious doubts about their authenticity. | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ N S
I recently had the pleasure of buying a car, and I couldn't be more impressed with the entire process. From start to finish, my salesperson Libin, his manager Ash, and the finance manager Michael made the experience seamless, easy, and even enjoyable. Libin was extremely knowledgeable but also kind and patient in answering all of my | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ WhoHeFollows .com
On March 7th, I went into this dealership to purchase a vehicle. Our sales associate (Paulo) was attentive and friendly. After a test drive we went back to his desk to get the deal handled and purchase the vehicle. Paulo brought his sales manager over (NATE, large guy wearing a blue plaid shirt) who was EXTREMELY disrespectful and | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Susie Taylor
Everyone is so nice there. Gene is the best. It’s my 8th car with its dealership. Leton was so helpful in setting up my car. Michael was helpful in explaining the additional warranty that I bought. The team there is the best | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Nelson Kabli
Great experience. Highly recommend. | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Eliyah Delos Reyes
I just got my Jetta, and my experience with the service there was great. Starting with the guy who welcomed us, he had great positive energy! Paolo was my sales man and he kept me updated on the car I was interested and helped expedite the process in order to fit with my schedule, since I was about a two hour drive away. He was super | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Yuliya Ivanova
I was pleasantly surprised today, i was looking for my next lease when Paulo Contreras reached out. He was very flexible, considered all my wishes and requirements, gave me a great deal on 2026 Tiguan, sent me a link for online application and all I had to do is come to text drive the vehicle, sing the contract and go home with my ne | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Geo Bruce
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1/20/2026 12:00:00 AM | Google
★★★★★ J Sand
I got my parts in less than 2 days | Read Full Review
1/14/2026 12:00:00 AM | Google
★★★★★ Leah Younesi
I had a great experience with my service advisor, Kevin O. He was very accommodating and kept excellent communication both over the phone and in person. He went the extra mile to resolve the issue with my car. I highly recommend him for all your service needs. Thank you for taking good care of me! | Read Full Review
1/13/2026 12:00:00 AM | Google
★★★★★ Zachary Gluzman
Great service love this place | Read Full Review
1/5/2026 12:00:00 AM | Google
★★★★★ Torsten Garber
Great people. Parking is difficult. | Read Full Review
12/31/2025 12:00:00 AM | Google
★★★★★ Bob Blue
Went in for service. Jade was the Service Adviser. He was very accommodating both on the phone and in person. Wasn't too busy. Went to this dealer because Santa Monica VW was closed last year without any warning or heads up by the LACar Guy. | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Andrey D
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12/16/2025 12:00:00 AM | Google
★★★★★ Andrey Dmytrusenko
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12/11/2025 12:00:00 AM | Google
★★★★★ Babak Eliyahou
I didn’t end up making a deal on a car here but salesperson, Emma Hill was very nice and courteous. | Read Full Review
12/6/2025 12:00:00 AM | Google
★★★★★ Gillian Kaplan
Everyone was very helpful! Tony took great care of me and got me a beautiful car, very happy with the service | Read Full Review
11/14/2025 12:00:00 AM | Google
★★★★★ Luke Daniel .Connor
Paulo, Nate and Michelle were brilliant. Paolo worked tirelessly to get me the deal I was looking for and was really easy to communicate with and made the process so smooth whilst giving good recommendations and getting me a great deal. Would recommend Paulo and the Woodland Hills location again and again! | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Elle Elle
10/15/25– Woodland Hills VW— Service Dpt. Big thanks again to Jade Singhakul ( Service advisor) for his professionlism, hinesty, ponctuality and customer service skills, all that with calm and respect. It’s priceless. Please read my 2 Yelp more detailed reviews (10/15/25 AND also 2024). Thank yiu Winn VW for having Jade. Thank you | Read Full Review
10/15/2025 12:00:00 AM | Google
★★★★★ Samuel Somi
Great service and very friendly staff | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Maheshvar Chandrasekar
I was attended by Josh today and he is horrible at his job. He doesn’t give any specifications about the car, is blunt, rude and hard to have a conversation with. His selling points for why the car was great was ‘of it’s a brilliant car, I drive it too’. Such an annoying experience and a waste of time. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Sara
UPDATE... Michelle, it has been 6 days and I have yet to receive my check. Are you sure the check was mailed with overnight shipping? I'm trying to figure out why you're lying on Google reviews lol ... Super unprofessional. My check engine light was on due to a wire “being chewed up by a rodent” and my insurance paid them their por | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Amy Corral
I want to give a huge thank you to Paulo and Michelle for completely turning my experience around and helping me with my new lease on the 2025 Taos SEL. From the moment I started working with them, they made me feel heard, supported, and confident in my decision. Paulo was patient and knowledgeable, walking me through every detail o | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Sara
Super unprofessional. My check engine light was on due to a wire “being chewed up by a rodent” and my insurance paid them their portion and I was supposed to pay my deductible. I got confirmation of the amount I was supposed to pay by my insurance and by the dealership over text. At checkout, the girl reiterated that I was only being | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Carl Real
I originally had an Atlas SUV that I really liked, but with gas prices skyrocketing I decided to trade it in and roll part of my lease into an ID.4 electric. The car itself is fine, but the lease price I pay is way too high for what it is. Honestly, the only reason I justified it was because anything was saving me money compared to w | Read Full Review
9/17/2025 12:00:00 AM | Google
★★★★★ Sam Nouri
By Far the worst Dealership of any brand I have been in.????? No respect for ppls time, no courtesy wash, terrible attitude and leaving BLACK GREASY HAND MARKS all of the leather seat,... ?? Manager is on lunch at 2:30 PM?!?! ... ?? Please!!!!! Never again! DO NOT EVER VISIT THIS PLACE, .. If this is their service level, I can onl | Read Full Review
9/17/2025 12:00:00 AM | Google
★★★★★ Nik Nick
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9/10/2025 12:00:00 AM | Google

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