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Puente Hills Volkswagen

★★★★★(67)read reviews

17110 Gale Ave, City Of Industry, CA 91745

(626) 723-3307 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ krikor kupelian
Anthony was awesome. Called in about some lease questions. He sent a few quotes right away. I came in the next day and was practically in and out with no headaches. Second time going to VW Puente Hills and will definitely come back! | Read Full Review
4/21/2026 12:00:00 AM | Google
★★★★★ Andrew Tyree
I have been a customer for years and I need to leave a five star review for Linda Mintz in the sales department. We worked with her in 2020 and ever since she has truly treated us like family! Always asks about my daughter and family, sends cards and little gifts and is just the most thoughtful person! We will be forever clients than | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Jazmine
CHRISTIAN AND DIANE ARE AMAZING!!! I've gotten two big jobs on my Jetta done here, and the customer service has been EXCEPTIONAL! They go out of their way to make sure you are taken care of, and are super accommodating. BEST SERVICE CENTER! | Read Full Review
4/19/2026 12:00:00 AM | Google
★★★★★ michael.hughson
Miguel was absolutely great. Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volkswagen. | Read Full Review
4/15/2026 12:00:00 AM | Cars.com
★★★★★ Ricardo Rivera
I recommend Puente Hills VW for your next purchase. This is my third vehicle purchase with them and they are easy to work with during the entire process. I highly recommend working with Anthony Reyes. He was professional, tactful and timely in his communication. He was transparent during the entire process and made the process so | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ Natalie0025
Great place to purchase a car ask for Linda Mintz to get the best customer service goes above and beyond to get you best price. | Read Full Review
4/6/2026 12:00:00 AM | Cars.com
★★★★★ marksteele
Linda was fantastic. We will now lease all our Volkswagens from Puente Hills Volkswagen. David and Anthony were also excellent. I was in and out very quickly—actually in less than an hour. They also worked with me to get the payment I needed to lease the new vehicle. I highly recommend Linda and the team at Puente Hills Volkswagen. | Read Full Review
4/2/2026 12:00:00 AM | Cars.com
★★★★★ George Hung
Very nice showroom! Three service advisors are available to help you. Parts department is good size too and plenty of gift or VW promotional items are available for purchase. Staff is helpful and friendly. | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ siyamakmovaghar
Miguel was awesome to work with and we appreciate the whole team at the dealership | Read Full Review
3/23/2026 12:00:00 AM | Cars.com
★★★★★ Virgieg6898
Linda is fantastic! She listened and heard everything I was asking for with my new lease and trade in!!! | Read Full Review
3/23/2026 12:00:00 AM | Cars.com
★★★★★ ...
I had a great experience working with Miguel at Puente Hills Volkswagen. He was professional, helpful, and made the whole process easy. If you’re looking for a smooth experience, definitely ask for him! | Read Full Review
3/18/2026 12:00:00 AM | Cars.com
★★★★★ Marlyn Espinoza
We had a great experience at Puente Hills Volkswagen! From the moment we arrived the entire team made the process easy and stress free. Anthony provided great service and we highly recommend! | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Shayla Whitaker
Internet sales manger Anthony Reyes and my sales guy was amazing ! This is my second time getting a car here and I loved it ! Anthony really worked out a great deal for me more then expected and everyone here was so nice and pleasant no haggling, no extra stuff ,, you get a peace of mind here | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ kkatelynmagee
I had an absolutely amazing experience working with Miguel at Puente Hills Volkswagen. This was my first time leasing a car, and to be honest I was a little nervous going into the process because I’ve always heard stories about pushy car salespeople. Miguel completely changed that perception for me. From the moment I arrived, he was | Read Full Review
3/15/2026 12:00:00 AM | Cars.com
★★★★★ Stephanie
Miguel was so helpful and professional through my entire process. His patience and attention to detail made my experience very enjoyable and easy. | Read Full Review
3/15/2026 12:00:00 AM | Cars.com
★★★★★ Angie
I have to say that Linda’s service is truly exceptional. She was very patient throughout the process and made me feel completely at home. I would definitely recommend anyone looking to purchase a car to work with her. | Read Full Review
3/14/2026 12:00:00 AM | Cars.com
★★★★★ Christian
I had an excellent experience at Volkswagen Puente Hills when turning in my lease and starting a new one. The entire process was smooth, transparent, and surprisingly easy. The team walked me through the lease return inspection and explained everything clearly, which made the process stress-free. They also helped me find the right o | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ RICRAMEY2000
Working with Miguel was a great experience. He was professional speedy, great sense of humor and overall a great person to work with. The dealership location was perfect. | Read Full Review
3/12/2026 12:00:00 AM | Cars.com
★★★★★ Jasmine Cubero
I had a great experience with Puente Hills Volkswagen! Anthony helped me through every step of the process and made everything smooth and stress-free. He gave me a really great discount and took the time to walk me through all my options so I could find the best payment plan. The College Graduate Program was also a huge selling point | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Donshay Thomas
Very helpful and straight to the point made my wife very happy for her birthday present nevertheless on a price you couldn't find no where else!! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Blair Sanchez
Linda Mintz was so very sweet and helped me and my mom get my dream car! She made the process smooth and showed me all the features on the vehicle. Honestly the best experience i've had at a dealership! | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Acevescrystal19
Miguel was very helpful, very knowledgeable and made my experience buying my second car with a Volkswagen easy and convenient | Read Full Review
3/1/2026 12:00:00 AM | Cars.com
★★★★★ paulwestcovina
My uncle and I had a positive experience at Puente Hills VW. Chris was very very accommodating. We checked out a different car initially, but de used to go with another one on their inventory, and when Chris checked it was still being serviced. We asked if it can be looked at not to drive, but he went back again and double checked. W | Read Full Review
2/26/2026 12:00:00 AM | Cars.com
★★★★★ espinozacindyy
MIGUEL WAS AMAZING!! We had a issue and he offered the best solution. Very transparent with the deal. Laid everything out for us with no "hidden" fees. We bought the car at 4k under msrp! No dealer mar up no add one. Let us choose what we wanted! Amazing service | Read Full Review
2/23/2026 12:00:00 AM | Cars.com
★★★★★ rgreg24
They are very pleasant to work with. Miguel and David answered all our questions. They are very knowledgeable about the cars. They made us feel at ease and not stressed. David was also pleasant to work with. He was very nice. Didn't scare us at all. Will highly recommend. | Read Full Review
2/19/2026 12:00:00 AM | Cars.com
★★★★★ CC
Such incredible service and I didn’t feel forced to upgrade or add additional services. Miguel is very trustworthy! | Read Full Review
2/19/2026 12:00:00 AM | Cars.com
★★★★★ Sabrina Dixon
I had an outstanding experience purchasing my vehicle thanks to Anthony. From start to finish, he was knowledgeable, patient and completely transparent throughout the entire process. He took the time to understand exactly what I was looking for and made sure I felt confident in my decision. He answered all my questions, explained eve | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Zane Wolf
I had the pleasure with working with Christian at the service department to get my car worked on. He went above and beyond and was great to work with, I highly reccomend this dealership. Thank you Christian | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Montxo1975
Had a great experience with Miguel and the rest of the staff. Thank you all. | Read Full Review
1/25/2026 12:00:00 AM | Cars.com
★★★★★ Playboy 51
I finally found a place that I can trust. My Golf R was having a little issue for a couple of months, where the oil pressure light would randomly come on, while I was driving. I went to a few other VW dealers before, but after wasting my time and money the problem wasn't fixed. One of my friends recommended the Volkswagen dealer at P | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ aadler
Miguel was extremely helpful and professional throughout the process of getting a quote for a Tiguan SE. He was responsive, transparent, and took the time to clearly explain pricing and options without any pressure. Even when I decided to pursue a more local option, he remained courteous and supportive. I really appreciated his hones | Read Full Review
1/16/2026 12:00:00 AM | Cars.com
★★★★★ Vivi H
don't buy VW, bad customer service | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ yehouda masjedi
I brought my car in for an update. Christian in service came out and met me at my car. Told him why I'm here. He said I'll be right back. As I'm getting my stuff from my car, he was finished with his paperwork. I ended up going inside for some coffee. Thx | Read Full Review
1/14/2026 12:00:00 AM | Google
★★★★★ Justins
The whole process with Puente Hills VW could not have been any easier or better. Miguel, Anthony, and Lina were all great. They are genuinely friendly, professional and good people. It was a fantastic dealership experience all around. I will use them again and will recommend them to anyone shopping for a car. | Read Full Review
1/10/2026 12:00:00 AM | Cars.com
★★★★★ Rxzyy Topete
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1/9/2026 12:00:00 AM | Google
★★★★★ Edgar Medina
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1/3/2026 12:00:00 AM | Google
★★★★★ sombat4u
Miguel Pedroza is my sales consultant; I don't have any negative comment about him. He delivered my car in heavy rain to my door step. Thank you Miguel for your excellent service I never forget! | Read Full Review
12/31/2025 12:00:00 AM | Cars.com
★★★★★ John J
Thank you to all three of you (Adom / Mario / Gabriel )for helping me resolve my Mercedes upside down situation, which had been troubling me for a long time. With your help, I was able to get a great deal. My family has purchased three vehicles from here, and you’ve always been incredibly helpful. We will definitely be coming back ag | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Luis Loera
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12/13/2025 12:00:00 AM | Google
★★★★★ Irene.quimiro
Easy deal no haggling straight forward and honest sales person and was positive with my request | Read Full Review
12/13/2025 12:00:00 AM | Cars.com
★★★★★ macariosanchez1323
Miguel made the leasing experience seamless and overall great time. Thank you for all your help. | Read Full Review
12/6/2025 12:00:00 AM | Cars.com
★★★★★ Joanna Bocanegra
Where to start!!??! Saw the sign and drive commercial and after giving my paid off car away to my son and in need of something for myself. On a whim my husband and I ended up at VW of puente hills. The Tiguan had caught my eye on the road and now was time to test drive. I said a little prayer to not end up with a “slick sales guy | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Ray S
bad customer service | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Valeria Del toro
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11/5/2025 12:00:00 AM | Google
★★★★★ M Beauty Vietnam
Great services | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Ru Ray
bad customer service | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ George Hung
I see vast improvements since my last service visit. For example, the communication between their service advisors and customers was better. However, when a customer asked to be reached at a specific cellphone number for repair service status and updates, they simply dropped the ball which created a minor lapse in communication that | Read Full Review
10/16/2025 12:00:00 AM | Google
★★★★★ Martin M
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10/4/2025 12:00:00 AM | Google
★★★★★ pat su
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10/3/2025 12:00:00 AM | Google
★★★★★ Ray Oh
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9/26/2025 12:00:00 AM | Google
★★★★★ M. Sean Hagerty-Goldberg
Well, it happened again! I totaled my 2021 VW Tiguan SE (R-Line) Black, last month on (August 21, 2025)! That's 13 1/2 months after previously totaling my gorgeous 2012 Graphite Gray VW Jetta SEL Premium R-Line. I bought in December 2012 and put a total of 33k miles on. I guess you can say I'm jinxed! So, why am I telling you all of | Read Full Review
9/26/2025 12:00:00 AM | Google
★★★★★ M. Sean Hagerty-Goldberg
Well, it finally happened again! I totaled my 2021 VW Tiguan SE (R-Line) Black, last month in (August)! That's after 14 months after previously totaling my gorgeous 2012 Graphite Gray VW Jetta SEL Premium (R-Line). I bought in Dec. 2011 and put 33k miles on. I guess you can say I'm jinxed! So, why am I telling you all this? I happe | Read Full Review
9/19/2025 12:00:00 AM | Google
★★★★★ Delora Colley
PHVW has an excellent staff that provided me with professional support and guidance through my car purchase experience. | Read Full Review
9/16/2025 12:00:00 AM | Google
★★★★★ chriswadman57
Fantastic service! While this is not my regular dealership I got a tire pressure warning light while on a nearby freeway so I pulled off and did a search for Volkswagon service. Even though they were very busy the service representative came out and checked my tires, showed me how to re-set my tire pressure indicator and even gave me | Read Full Review
9/14/2025 12:00:00 AM | Cars.com
★★★★★ Erik Torrez
Ahora entiendo por que la gente ya no quiere comprar Volkswagen vine a este dealer para ver un carro y en general todo el personal tiene muy mal servicio al cliente no les interesa vender por eso tienen carros parados por meses la atencion es mala lastima para los puristas que nos gusta la marca este dealer es de las peores experienc | Read Full Review
9/12/2025 12:00:00 AM | Google
★★★★★ Luke Skywalker
Great Sales and service team. Dealership is clean and welcoming, and conveniently located near a Walmart, which is a plus. | Read Full Review
9/8/2025 12:00:00 AM | Google
★★★★★ Crystal Yang
A good place to fix and maintenance your Volkswagen vehicles. Professional consultant named Julio and same day shift technician team, did a wonderful job. I fixed my Passat car this Tuesday , August 20th, 2025. | Read Full Review
8/26/2025 12:00:00 AM | Google
★★★★★ Anna Brown
My car was totalled. The other dealer didn't understand my budget. Anthony Reyes paid attention and was not pushy as other salesman may be. He is honest n I have a new electric car in a working mom's budget. Thank u Anthony. U should ask for him he listens n pays attention. Very professional n fun to work with. | Read Full Review
8/12/2025 12:00:00 AM | Google
★★★★★ Roberto Gonzalez
You have been warned. Bought a car from this place 1.5years ago. Staggeringly bad experience across both sales and service. A stunning indifference to customer concerns, honesty, timeliness and follow through. Truly the worst on almost every level. | Read Full Review
8/12/2025 12:00:00 AM | Google
★★★★★ Akshay Varma
I leased a new VW and the experience was great. Anthony was very friendly and was very quick in replying and processing the purchase. | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Gerrie Hackett
Although I live close to 4 VW dealerships, my husband and I prefer to take our vehicle in for service at your dealership, which is 39 miles away. We purchased our vehicle from you in January 2025 and had an inspection completed 30 days after at a different VW dealership. From sales to service the level of customer service exhibited | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Elizabeth Hernandez
Great customer service from Christian and Julio (Puente Hills). They always adress my concerns. My vehicle is ready pretty fast! So happy that this location is washing cars again! Lol I appreciate the health report video they send me each time. It provides peace of mind knowing my vehicle is in great hands. Highly recommend this deal | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Stan Dumkin
Hello everyone, I just want to share my first great experience of buying our new 2022 gorgeous Tiguan 2022 from those wonderful people and professionals who made it happen for me and my family today. I want to show my respect and appreciation to the members of this great VW dealership. Our sale person : Linda Mintz Sale Manager: Mahd | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Ernie Orona
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7/2/2025 12:00:00 AM | Google
★★★★★ Don Juan
Took my wife's car for service and a recall that needed to get fixed. They have great customer service, and Julio was the best. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Noir B
Very disappointed with my last visit. I was supposed to bring my car for brake pad replacement. (It was what they told me when I did a yearly check-up this January at this place. I was satisfied with all the service at that time.) In this visit, the service person was audaciously dishonest, and he completely broke my trust in this pl | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Tony J
2nd failed appointment for my door handle recall for my VW iD4. Called to schedule an appointment for service and handle recall and specifically requested a loaner. I showed up for my appointment and AGAIN, no loaner available and no door handles to fix my recall. | Read Full Review
6/2/2025 12:00:00 AM | Google

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