Take Advantage of Oil Change Specials at McKenna Motors Cerritos Today

★★★★★ Mayra Hernandez

Helpful staff … Francisco was really nice. Flexible and listened to what we were looking for. | Read Full Review

9/6/2026 12:00:00 AM | Google

★★★★★ Lynzee K

I had a great experience purchasing my first car at McKenna Volkswagen. Francisco was very helpful, patient, and took his time to walk me through the process. I would definitely recommend him to anyone looking to go car shopping. | Read Full Review

9/6/2026 12:00:00 AM | Google

★★★★★ W S

Westley was exceptionally attentive and helpful from the moment I called the dealership through showing me the app and ins and outs of our new leased vehicle. Thanks! | Read Full Review

9/6/2026 12:00:00 AM | Google

★★★★★ Marielena Padilla

Francisco is the best salesman ever. He was very cordual and helpful. We never once felt pressured to purchase the car. He worked well in finding what we needed. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Kellye Davis

Great experience! Very friendly sales team. Steven Taylor is the BEST, very helpful and knowledgeable! | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Maria A.

I came in for a car and I came out with not only that but the satisfaction of knowing I was in good hands. My salesman Westley, was very informative on the details of the car, rates and had all the answers to any questions I had in mind. A special thanks to Steve for getting us closer to the numbers we were looking for. I left the lo | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ ANA LOPEZ

Marcel Cruz was very patient , he took the time to show me every vehicle on the lot that I showed interest in. Thank you for taking the time with me . | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Hector Arriaga

Steve Taylor was extremely helpful, calm and collected, no rush whatsoever. Knowledgeable. 100% recommended. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Shelby Cole

Smooth process, professional team members, and a great atmosphere :) | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Alan Salcedo

Wesley was super helpful resetting my vw app thanks again Wesley | Read Full Review

9/3/2026 12:00:00 AM | Google

★★★★★ C A

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8/31/2026 12:00:00 AM | Google

★★★★★ Richard Parker

Worked with Cisco (Francisco) it was a real pleasure and no pressure. The team from Eddie and Sheri excellent experience. Would recommend to anyone interested in a new or used car. We purchased a 2023 BMW i4. | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Armando Raudry

Wesley and Eddy help us a lot , we got a mayor upgrade, with a better price | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Rocio Manzano

Wesley and Eddy were awesome! They made the upgrade of my Atlas a smooth and easy process. Thanks guys | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Yessenia Aguiar

I had a great experience working with Kevin Aguilar at McKenna Volkswagen Cerritos. Kevin was professional, patient, helpful, and took the time to answer my questions throughout the process. I truly appreciate his excellent customer service and would recommend asking for Kevin when visiting the dealership. | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Arianna Santacruz

All I have to say is make sure you check any preowned vehicles that you may buy here because anything listed on CARFAX can be reported, but that doesn't mean they actually did any of those things before listing that vehicle. I would not trust their service department, and I will leave it at that. | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Rodrigo Sanchez

Es amable de trato | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Shahnaz Hussain

Francisco Ortiz is an excellent salesman. He was very patient and answered all my questions. | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ laurenduranlb

Had the best experience at Volvo Cars Cerritos. Jeff, Jimmy, and Joe were the perfect trifecta! They got me in my dream car for my dream price and I was in and out! Would highly recommend! | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Mike

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8/29/2026 12:00:00 AM | Google

★★★★★ luis gomez

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8/29/2026 12:00:00 AM | Google

★★★★★ Sean Leddie

Bought a car today 8/2026. Vincent was upfront about pricing with no pressure. Financing explained everything clearly and concisely. Overall a great experience. | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Jerry P

I came into this dealer hoping to come out with a new car. James and Steve made that happen and met me where I wanted and I'm out of the lot with a brand new car. Very happy, amazing dealer! | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Carlos Carrillo

Came in wanting a new car, Jimmy the sales consultant and Steve the general manager met me where I wanted and allowed me to leave the lot with my brand new car and very happy | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Ariah

I made an appointment for an oil change- my appointment was at 8:00am. Just. The. Oil. Change. They told me my estimated time would be an hour over the phone when I made the appointment a week ago. Got here early- and they've had me here for 2.5 hours already. And it's still not done. For an oil change. I checked in and they said it | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Brian Gao

Not sure how someone can make an 8 am appointment for an OIL CHANGE and then end up waiting 3 hours for it to be done. | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Caitlin Sourapas

Had a great experience today purchasing a pre owned Mercedes GLC. Very competitive pricing. They matched an appraisal from Car Max for my trade in Prius. | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Bow-Kay Esparza

I came to look at a new Atlas since my Tiguan lease was ending. I sent a text and was almost immediately called by Steven Taylor. He got me setup with an appointment the next morning. I arrived to a nice friendly atmosphere. Steven worked diligently to get me where I needed to be on the exact car I wanted. Highly recommend McKenna Vo | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Briana Dominguez

We recently worked with Jimmy Pigneri and the experience was top tier. He was very professional and accommodating which made the process seamless. We've already made a recommendation to friends to contact Jimmy when they are moving forward to purchase a new car. | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Franklin Rodriguez

Sales person and staff were friendly, caring, informative and the best part, no pressure. | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Jose Duran Hernandez

The customer service was excellent perrfosinal ethnic and yess decently recommend volkswagen cerritos. I did like the greeting from the beginning. Mr. Guillermo & Mr. Jimmy were professional all the time, and polite!!! | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Danny Hutto

Jimmy and Jeffrey were incredibly helpful throughout the entire process and made our purchase as easy as it can be to purchase a car | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Richard Carroll

Drove a little to get there but worth it. They had the car I wanted. The price was very competitive. Jimmy on sales was very helpful and friendly. Perhaps most important, no high pressure. Overall great experience. | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Arianna Santacruz

**EDIT** **DO NOT BUY A USED CAR FROM THIS DEALER** **REVIEWS ARE TRUE ABOUT THEIR SERVICE DEPARTMENT!** Don't bring your car here for service. You don't know what service is being performed, even if it's stated on the CARFAX report. They lie and report it to their service department. If you happen to purchase a car here go to Fra | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ kam lydon

Vince was awesome and super helpful! He even brought out a bow to snap a pic of me and my new car! | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Patrick LeMaster

Had the best experience getting into our new Volvo today. Working with Jimmy made the process so easy. Everything was explained throughly, to the point where all my questions were answered before I had to ask them. Thank you for everything. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Carter Conaty

Buying a car is very tedious and Westley made it a terrific experience. If you are looking for a car, I'd recommend speaking with him as he is a terrific salesperson. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Arianna Santacruz

My experience here with Steve general manager and Francisco at McKenna Volkswagen Was an absolute great experience on the way here we unfortunately got into an accident and Steve and Francisco were very understanding that we had to take time to make that claim and I greatly appreciate them for that. They went above and beyond to get | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ rupal s

We had a great first experience with this dealership. Everything was efficient and seamless. Guillermo did an excellent job during our initial browsing visit, and Kevin drove the experience smoothly through to the finish line. The customer service was outstanding—exactly like the training shows. @mckennavwcerritos | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ jeff parker

I bought a car today and Guillermo was my liaison who handled everything from test driving to hone delivery of my new car. Excellent service | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ GRADILLA FAM

Wesley and Guillermo were very helpful and great salesman got me exactly the car I was looking for | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Eva Gonzalez

Guillermo Martinez was a great in customer service, nice attitude always offering the best help. The entire time since he greet us, he had a smile on his face, answering our questions and giving a nice and positive attitude. If I ever come back to Volkswagen Cerritos, I would want Mr. Guillermo Martinez be my sales man. Really apprec | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Sarah Reynolds

Fernando was great!!! | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Celinna Montano

I had such a great experience working with Westley and Steve Taylor! They went above and beyond to help us get my husband's dream car, and I honestly couldn't be happier with the experience. They were both incredibly helpful, patient, professional, and made the entire process feel easy and exciting instead of stressful. You could te | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Frankstersz

Wesley and Steve Taylor were amazing today and made us feel comfortable especially with a big purchase! Excellent customer service and would definitely come here for any VW products. Thanks for our Golf R!! | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Alexander Arias

Great and easy experience | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Arianna Santacruz

My experience here with Steve general manager and Francisco at McKenna Volkswagen Was an absolute great experience on the way here we unfortunately got into an accident and Steve and Francisco were very understanding that we had to take time to make that claim and I greatly appreciate them for that. They went above and beyond to get | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Gabbie Said

Thank you, Volkswagen of Cerritos, for your exceptional service. Jeffrey and Kevin, I want to express my deepest gratitude for your time and effort in making my car purchase a seamless experience. I had my sights set on a specific SUV, and you went above and beyond to ensure that my dream car was delivered to me. In my opinion, the | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Valentina Rios

Once again I would like to thank everyone who helped me out on my last service appointment on 8/19/26 specially Aisleen. I really appreciate the customer service and the efficiency on how they worked on my vehicle. I had a million and a half things to do that day and all worked out for me to be on time where I needed to be. Thank Yo | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Ben Coalson

Ask for Guillermo, he's the best! | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Liam Robles

Wesley was awesome | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Marisa Robles

Our visit had a bit of a rough start, but once we were paired with Wesley, he completely turned the experience around. Wesley was friendly, patient, and made the entire process easy and comfortable for my sister. He helped us get her into the right Tiguan at the payment we were looking for and took the time to answer our questions w | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Caralyn Lee

Fernando helped me and made sure I got the exact car I wanted. He was very helpful though the whole process. Thank you! | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ David Rubalcava

Jimmy assisted me and was able to work with me to get a great deal. Super friendly and helpful. | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Helen Woodcock

Jimmy Pigneri is an excellent client advisor! Very helpful and professional! | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Jacinta Zechariah (Jacintaz3)

I had the pleasure of buying a car from McKenna Cerritos and in particular working with Steve Taylor who worked to get me the deal within my price point and the car I wanted. Jimmy was the perfect client advisor taking us through all the steps of purchase with ease. I would definitely recommend purchasing a car from here. A great exp | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Jonathan Fong

Amazing experience. John Apodaca provided a great a car and great service walking me through the entire process. The team at McKenna Volvo were very thorough and transparent. | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Karen Judy Astudillo

Great staff, listened to our needs and wants. With very fast experience. | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Gabriel Gesualdi

very good, staff very friendly, fast experience, a lot of options to choose from. | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Evelyn Padian

McKenna made car shopping so easy! Huge shout out to Francisco for going the extra mile to help me find my perfect whip! He was super helpful and made the experience actually enjoyable! | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Selina Robles

Vince was so helpful. Told him what I wanted to pay and he made it happen and the process was fast. Highly recommend him | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Christian Valenzuela

Guillermo was amazing!!! I appreciated all the kind patience and detail of service we received both myself and family thanks to all the team that helped me :) | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Joel Foss

Francisco Ortiz helped us to lease our new ID.4 vehicle and then purchase it. Very helpful indeed. Would definitely continue to do business with McKenna VW! | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Kelsie King

Kevin and Steven were great through the entire process of our car purchase! Highly recommend | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ greys sosic

Came to trade in my old e-golf for id4, was lucky to meet Jimmy upon entertaining the facility. We did the test drive, worked on best options for me, and I am leaving today with my new car. Thanks Jimmy for making the experience smooth and painless | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ bob last

Westley was great for us, very nice and respectful towards us and was able to help us get a good deal on a brand new car. Very happy for us and definitely recommend for people to come this dealership! | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Jorge Valencia

Servicio fenomenal, Coba ayuda de Westley el mismo dia sali con auto nuevo..!! Thanks | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Arci

Vince Dumagant is a great sales person. We were waiting for a while and he approached us after arriving from a test drive. Thank you Mr. VINCE. | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Richelle Gregorio

I can't say enough great things about Francisco Ortiz at Volkswagen Cerritos! From the very beginning to the very end, Francisco was incredibly helpful, professional, and made the entire process so easy. I was turning in my 2023 VW lease, and he worked hard to get me a great deal on a new 2026 lease. I truly felt like he cared about | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Miguel Morales

Kevin was very knowledgeable and avery helpful | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ katie holmes

I had a great experience leasing a Tiguan with McKenna VW! Fernando was so kind and helpful, and made the process very smooth. I would definitely buy/lease here again - amazing customer service and great prices! | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Juan Martinez

?"5 stars all the way for Jimmy! We actually left the dealership at first, but just as we were heading out, Jimmy came by, dropped off his business card, and told us he was there whenever we were ready. That no-pressure approach meant a lot. We came back the next day and specifically asked for Jimmy. He walked us through every single | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Bruno Manetta

Guillermo and Steve were absolutely amazing! We visited multiple dealerships during our search, and they were by far the best people we worked with. There was never any pressure, and they were both extremely knowledgeable about the vehicles. They took the time to answer all of our questions and gave us the information and space we ne | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Evelyn Cadena

I just want to say that it was a pleasure having John Apodaca help me throughout the process of purchasing my vehicle. He was kind, attentive, and very thorough in explaining all the information regarding the vehicle I purchased. He made the entire experience easy and enjoyable, and I truly appreciate his excellent customer service. | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Noe Virgen

Purchased a new 2026 jetta today just want to give a big thank you to John Apodaca for all his help very helpful and professional made the purchase process smooth..thanks again I will be returning in the near future | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Laurie Dahl

Amazing experience!! Vince was a very thorough salesman! We got the very best service and finance department was awesome as well! | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Xochit Sepulveda

Excelent service with good salespeople. Especially our salesperson Fernando. He was very helpful with the whole process of getting a car. | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Kevin Nguyen

Vince, a very handsome man with nice glasses was able to help me tremendously. I came in with the intention of purchasing an ID.4. Vince himself drives one and was able to help me out with any questions I had. The financing manager Sheri helped me make sense of all the numbers to ensure I was paying the agreed price and made sure I w | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ sungsim hwang

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8/13/2026 12:00:00 AM | Google

★★★★★ Dolores Lopez

When I took my car to get serviced. They gave me this flyer . Shane Ranger is supposed to be the General Manager. This person has not worked for Mc Kenna for over a year. Who is the correct person to give Feedback to? | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ Maritza Mandujano

I had an awesome experience today! Steve Taylor was extremely helpful, friendly and made the whole process easy. He helped me find the car I was looking for and I couldn't be happier with the experience. Highly recommend Steve! | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Wendy Villasenor

I am writing to share the excellent experience I had today at McKenna VW. I visited the dealership to return my lease and explore my options, and the manager, Steve Taylor, offered me an exceptional deal on my dream car that I could not refuse. As a woman, visiting a car dealership can often feel daunting. However, from the moment I | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Patricia Chamberlin

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8/8/2026 12:00:00 AM | Google

★★★★★ Corrina Imamoto

It was fast and easy | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Zafar Kamil

Had a pretty good experience leasing from this dealership. The staff were friendly and kept their word with the lease deal that we agreed to over the phone. | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Sherif Fayad

I had an outstanding experience from start to finish. The entire team was professional, welcoming, and genuinely committed to providing excellent customer service. They made the entire car-buying process smooth, transparent, and completely stress-free. A special thank you to everyone involved for their patience, honesty, and attenti | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Jessica Henderson

Absolutely love McKenna Volkswagen Cerritos dealership., staffed worked together as a team ., everyone was very friendly and goes far and beyond to help ., they make you feel like family ., so happy I purchased my new car here ? | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Jess

This Dealer goes far and beyond to help you with everything you need with your new car ., the staff is extremely friendly and works as a team ., I'm very happy I purchased my car here ,, feels like family ? | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Alma Casarez

I am extremely disappointed with my experience at McKenna Cerritos Volkswagen. When I signed my lease, I was told that I would receive 30 minutes of free charging every day because the vehicle is electric. However, that benefit was later removed, and I ended up having to pay for all of my charging sessions. I feel that I was given i | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Sandra Gutierrez

I am extremely disappointed with my experience at McKenna Cerritos Volkswagen. When I signed my lease, I was told that I would receive 30 minutes of free charging every day because the vehicle is electric. However, that benefit was later removed, and I ended up having to pay for all of my charging sessions. I feel that I was given i | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Abraham Perez

Great dealership!! There are many dealership you can Go with but, if you want to be treated great and have zero pressure in purchasing a car then this is the route to go. Eddie and Fernando were amazing at what they do and they deserve all the praise in the world for this easy car buying process. | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Mick LeGrande

it is as if they are holding my car for ransom. this place doesn't answer the phone. they are understaffed or staffed by the people with no regard for customer service. I brought my car in for service and they will not answer the phone. please do not shop here. But definitely (if you value your time and money) do not use their servic | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ I L

All the bad reviews are true, went in to purchase a car but no one helped us. Some were just standing and walking around making bunch of noises like a clown. No wonder Vw sales are down. Horrible service. Went somewhere else for my purchase. | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Issa Goria

I've done all my services at this dealership and they've been great. My only issue is thus year, their availability to pick up the phone and actually getting in touch with a human is horrible. Last week, I literally called close to 10 times over 2 days with 3 voicemails. Its frustrating to deal with such service. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Teresa Gonzalez

Had an awesome experience. If you are looking to purchase a vehicle I highly recommend salesperson Francisco Ortiz. He was patient, explained everything very well and loved that he wasn't pushy at all. Thank you Francisco, Eddie, and Joseph. | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Tongia Johnson

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7/20/2026 12:00:00 AM | Google

★★★★★ Carlos Villalobos

Thanks Eddie and Jimmy ?? you guys made it hassle free and a quick process! | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Ricardo Leon

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7/17/2026 12:00:00 AM | Google

★★★★★ William

I can't recommend them. Multiple shady tactics: delays, incorrect info, lack of info, used car needed a few key services. At least no dealer add-on fees with the OTD they gave me. Also, the showroom is hot (not great AC). I wonder if that is by design or just to save $. I even wounded myself accidentally - I cut my leg on a chair tha | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ dkwoods3d

Very sketchy used car department. Inquired about a vehicle they had on the lot. Got the carfax and it had history of multiple past collisions. Asked them if I could get it inspected by an independent mechanic for a pre-purchase inspection. They became very dodgy after that. Didn't return texts for weeks. Wouldnt allow the vehicle to | Read Full Review

7/5/2026 12:00:00 AM | Google

★★★★★ Cianna Fullen

Francisco Ortiz has always been a great help!! If you need anyone to help you with a great deal request him for all of your card needs!! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Jennifer majano

I don't always give reviews but when I do, I do it because the people have done a great job and Jimmy Pigneri and his Manager Robert Barbour certainly have done exactly that, great service, fast, respectful, honest and very transparent, both these guys certainly deserve 5 star ratings, as does the Dealership they represent, so If you | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Rebecca Lomas

Absolutely Amazing | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ LA

STAY AWAY FROM THIS DEALERSHIP AND SERVICE SHOP. We bought a new 2025 Jetta here on a Sunday. BRAND NEW, WITH 10 MILES. By Monday it was already in the service center. It made a horrible sound, like metal buzzing/ shocking sound. Honestly thought this damn car was going to electrocute us. We took it four (4) times to the service cen | Read Full Review

6/15/2026 12:00:00 AM | Google

★★★★★ Pablo Loza

Ask for Jimmy! Awesome experience | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Elizabeth O'Ryan

Jimmy was great to work with! He listened to me and had the vehicle I wanted. He was conscientious the entire time. | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ Sam Mansour

I purchased my vehicle from McKenna Volkswagen. As part of the sale, the car underwent a Certified Pre-Owned (CPO) Inspection, after which I received a 24,000-mile warranty — at a significant cost to me. I also purchased a VW Care Extra plan at the same time, which was designed to activate once the vehicle's original factory warranty | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Randy

Bad Experience with this dealership! Took me awhile to write this review. We bought a used VW Atlas, in 2022. Ever since we drove it off the lot, we've had nothing but problems. We took it back to dealership to get problems fixed and nothing was fixed. I have all the service reports and all the attempts and they continue to say noth | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Teresa Annett

I bought a Tiguan and it is the best SUV I have ever driven, it totally fits my personal lifestyle. I really felt looked after by the team of guys that helped me select and get into my Tiguan. You guys are the bomb ?? and I appreciate you totally ?? | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ David Gonzalez

Our sales rep Fernando helped get us a new 2026 Tiguan S model. He was very nice and very quick on making a good deal. Joe from finance was also very nice as well. Come here if you want excellent service and a fair price on a car! | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Parkerz

Extremely poor customer service and exorbitant prices for goods sold compared to different VW dealerships. Never visiting even with coupons. ?? | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Oscar García

Bought a Volkwagen Jetta R-Line trim this year on the 10th of January. The salesperson was courteous, and answered most of the questions. In fact, it would wise to ask questions to the vehicle you plan on purchasing. Especially, a ything cincerning the type of finance plan. It pay off. The Volkswagen was a used 2020 certified car, i | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Madonna Martin

The dealership was impressive from the get go. The team walked me smoothly through my application process insuring all documents necessary were submitted. The financing determination was timely, and so was the paper work process. I especially was happy that they went went above and beyond to make sure I had good warranty and gap co | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ Jaeme Behrendt

Second lease have I have done with McKenna VW, I have had a great experience with them and my cars. Fernando helped me this time and he was very easy to work with, helped me find the right car, he took the time to show me how to work my new cars features and set up the Apple Car Play. If you are looking for a new car go see Fernando! | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Brooke Findley

I HIGHLY Recommend!!!!! James Pigneri, What an Absolute Pleasure, working with such a kind hearted, "not your average sales guy," who is a real expert at what he does! The Best! He guided me, step-by-step. James was "driven" through each stage, of making my perfect deal happen! He went Above and Beyond, exceeding my expectations! I a | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ stephanie hernandez

We had an amazing experience at McKenna thanks to Vince and Eric! From the moment we walked in, they were both professional, patient, and genuinely helpful throughout the entire car-buying process. They took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable every step of the way. | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Rosa Arvizu

John Apodaca was professional and helpful including general manager and finance/credit rep. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Jose

lleve mi wolkwaguen passat por recall en la bolsa de aire del conductor se la cambiaron pero el foco naranja del tablero que ya abia prendió antes indicando la falla de la bolsa de aire eso no quisieron arreglarlo me dijeron que tenia que pagar por diagnóstico no quede satisfecho con la atención | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Tim Medeiros

Joe, in finance, and Francisco, in sales were great | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Jessica Ivey

We had the pleasure of getting to purchase a vehicle from Fernando recently and had the best experience. Fernando, Ericah, and Jeff were very kind and did so much to accommodate my family. Jeff even kept the kids occupied for us while we were in finance. If we need another vehicle in the future, we will definitely return! | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Tommy Knapp

Love my new VW ID Buzz. The whole McKenna team were great to work with and made my buying experience really smooth. Thank you John, Jeff and your whole staff. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Kemai Richardson

Upon my arrival there were plenty of car options to choose from. As far as the car buying process, it was seamless ! John answered all of my questions and Vince sealed the deal. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Gabby Villa

Just leased my new car from McKenna Volkswagen and honestly, it was the fastest and easiest lease experience I’ve ever had. I originally went in just to talk to John Apodaca since he reached out when my current lease was almost up and I’m really glad I did. He was awesome to work with, super straightforward, and made the whole proce | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Fernanda Jimenez

We came in to purchase a vehicle with vince because we had previously purchased a vehicle with him about 2 years ago but i got into a accident. He was helping us get the same vehicle again (newer model) and he actually helped us get a better vehicle with a great deal. Dont hesitate to come and do business with him. Great salesman. (W | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Jose Detrinidad

My 2022 Passat needed a battery the dealer charged me $440.00 for one battery or pay a $235 diagnostic fee on a 22,522 mile car Spoke to service manager no customer service Never coming here again | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Rafael Arredondo

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3/29/2026 12:00:00 AM | Google

★★★★★ Cesar Torres

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3/28/2026 12:00:00 AM | Google

★★★★★ Reyna Perez

Horrible customer service. Please do yourselves a favor and stay away from this place. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ alex lee

Absolute scam artists. We had 2 different independent mechanics tell us we had a faulty caliper due to one brake pad wearing significantly faster than the other. This dealer said this is covered under warranty and we just had to pay a $270 diagnostic fee. We had just bought the car a year prior and only driven it 12,000 miles. The br | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Dina Santos

I had a fantastic experience working with John Apodaca. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale. He took the time to answer all my questions, explained every option clearly, and made the entire process smooth and stress-free | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Juan C

I want to thank John Apodaca at Volkswagen Cerritos. Great customer service, very friendly, and made my wife smile. You can tell he really loves his customers. I hope his boss reads this and gives him a raise. Thank you John | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ ESTHER RODRIGUEZ

John Apodaca is amazing car sales man! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Leticia Ramirez

Loved my experience here getting a car and working with John Apodaca — he was such a delight and helped make the process smooth and enjoyable! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ T

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2/25/2026 12:00:00 AM | Google

★★★★★ Michael Strode

Straightforward buying experience, good value, nice reps. I bought a 2025 Taos, and was pleasantly surprised at the process. I've had challenges in the past at other places, but here there was no hard sell, no deceptive attempts to tack on extra services. Jimmy Pigneri was an excellent sales rep to deal with, and the finance guy ( | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Jacob Mendoza

service advisors take zero accountability and want to brush off major issues with my vehicle every-time I take it here. Been here multiple times over the last year about my vehicle losing power randomly while driving and they don’t want to look at it. Terrible customer service. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ HC C

I sincerely apologies, i meant to leave the re iew on another location, not sure how i ended up on your location when I search the dealership i took my car to. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Patrice Cullen

I recently had my car repaired at McKenna VW and the service was excellent. My advisor Spencer Allison went above and beyond making it a positive. I am grateful for the quality I received at McKenna VW, they are a great team! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Janices Sturm

Amazing customer service, thank you!!! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Michael Navales

Had a great experience at VW/Volvo Cerritos. Jimmy P probably has to be the coolest, non-pressure, laid back salesman I have dealt with. He allowed ample time for my family and I (3 wild kids) to get familiar with the vehicle and showed no hesitation w/ my multiple requested test drives. For those seeking a non-pressure, stress-free | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Real Tech

James Saunders and was not a nice person will never do business at this location as long as he ruining this location I feel bad for the good Service advisors This guy is a joke | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Carol Linder

If I could give this place 0 Stars I would. These people dont understand the concept of "negotiating" I have sat through and purchased many cars in my 62 years of life. So when I came over here and told them my price expecting them to meet in the middle they told me to get out and the guy angerly walked away. I felt so low as if I wa | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Brittany Berryman

My experience with this dealership was honestly amazing. Everyone was great; from management (Robert) to finance (Joe) to my first contact in sales (Jimmy). They were competent, friendly, and eager to make the process of leasing a car as quick and easy as possible. Would definitely recommend this spot! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Estefany Fonseca

Bought My First 2025 Volkswagen Jetta SE Amazing customer service if I can give them 10 stars I would. Shout out to Eddie,Vince and Francisco. Best customer service i have ever experienced in a dealer and prices are unmatched. Thank you all for making this car shopping experienced welcoming and enjoyable. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Deb Hansen

Great working with Volkswagen customer service. Thank you!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ larry brown

Thank you again for great customer service Go Team Volkswagen Happy Holiday | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ramy Farag

Worst experience ever. This is my second time to have such a bad experience with this specific dealer. Today I dropped off the car at 8 in the morning for oil change. I called at 1 pm to see if the car is ready so I can pick it up on time and go pick up my kids from school and the service advisor said that they need more time and act | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Grady Cooper

Service Coordinator Tyler Shepherd of McKenna Volkswagen Cerritos is a true professional, he treats you with all the respect you deserve. | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ PAUL SKINNER

My service advisor’s name was Daniel. I recently had a costly repair done to my atlas. Initial repair did not completely fix the problem so I had to bring it back again. This entire process was made very easy with constant communication from Daniel. Immediate service loaner was supplied, so there was really no inconvenience and the r | Read Full Review