Get Directions to a VW Dealer Near Downey for Brake Service

★★★★★ Monica Perez

Timmons of Long Beach VW is Awesome! I bought my car there- and every department is great to work with. Recently, I had my car serviced and Gerardo was the Best! He was nice and professional and thorough and helpful. These guys went above and beyond ensuring my car was good to go! Gerry also made room for me last-minute because there | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ erica jackson

Timmons VW made my dreams come true and I’m not even kind of joking. RICKY IS THE BEST he was incredibly patient, didn’t push, was flexible and respectful throughout, insanely personable and friendly, AND he went above and beyond to work with my budget to get me the best, safest car possible. Timmons VW i love u | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Milan Gramata-Massey

they overcharged me $1,000 ???? | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Garry Summers

Thorough service with the customer in mind. Thank you.Timmons Volkswagen and.staff! | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Jasmine Hernandez

I purchased my car here and continue to have it serviced at the same location, and every experience has been nothing short of excellent. The service advisors are consistently friendly, professional, and efficient. What I appreciate most is their clear and consistent communication throughout the entire process. They always keep me inf | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Lilsalty_14

Timmons Volkswagen of Long Beach has a deeply incompetent service department run by Luis Hernandez. I brought in my 2021 Tiguan for a minor oil leak and paid nearly $900, only to have warning lights come on immediately after pickup—forcing me to tow it back the same day. They falsely claimed my car was in “perfect condition,” then t | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Miss Lanae

Timmons Volkswagen of Long Beach has a deeply incompetent service department run by Luis Hernandez. I brought in my 2021 Tiguan for a minor oil leak and paid nearly $900, only to have warning lights come on immediately after pickup—forcing me to tow it back the same day. They falsely claimed my car was in “perfect condition,” then t | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ RJ

Avoid this service department at all costs. Under Luis Hernandez, it’s disorganized, misleading, and careless. I paid APPROX $900 to fix a small oil leak, went to pick it up after 2 days & was told my car was in perfect condition, and immediately had warning lights pop up—ending in a next day tow back. They then tried to squeeze ano | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Robert Greer

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3/30/2026 12:00:00 AM | Google

★★★★★ Iyke Eme

The entire sales team was superb. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Lottie Burke

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ liezel ragudos-caoile

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3/30/2026 12:00:00 AM | Google

★★★★★ Fabian Reyes

Jason and Beau are truly the best!! Best experience. Quick and easy on a vehicle purchase. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ L.

Advisor Diego is very professional, kind and has great Customer service skills. He is not judgmental and he is welcoming. Diego is very patient and knowledgeable in all the questions, concerns, and inquiries I have about my car in service questions, parts, or need to make another service appointment. Thank you Diego for your excell | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Larry & Sofia Taylor

This is our third VW vehicle and we're happy we chose Timmons VW Dealership in Long Beach to purchase a 2025 Atlas. We had a great experience working with Riquel (Rickie), our salesperson. He was professional, respectful, and easy to talk to throughout the entire process. We really appreciated that he wasn’t pushy and took a calm, so | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Jonathan Flores

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3/23/2026 12:00:00 AM | Google

★★★★★ Sean Higgins

Recall work was completed on my 2012 Passat. While the service and people at Timmons VW were great I never got a call when my car was ready and had to check on it at the end of the day. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Julia Maxine McIntosh

Diego was awesom with customer service, providing best services and making sure a thorough check up was complete. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Erin Moore

Diego (service tech.) is an amazing, truly helpful, advanced, well-versed, young man. I partially only choose to visit Timmons VW for any vehicle service needs because I know that Diego and service staff will make sure my vehicle maintenance is handled in the correct way. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Maureen D Brennan

My car service and repair were done in a timely fashion; and Gerry was a great Service Rep! | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ BearFlag California

positive experience. sales guy (ricky) is high integrity, imo. great team, and will definitely consider returning when i’m ready to buy my next vw. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Bradley Swenson

Warranty work was completed in a timely manner | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Calvin Deas

I just hoped in to see if someone could get my "voice control" working..I really depend on it, anyway the service guy at the desk, came right out to my car and fixed it.. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Kenneth Freeman

So far I’ve struggled to get my left rear blinker fixed after purchase even though they said it would be a simple visit to repair. Came back to find that I didn’t have an appointment scheduled even though my sales person said it was booked, waited in line to get the repair and then was told that I need to come back since a part isn’t | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Kathryn Crider

Service was wonderful! Kept me informed every step of the way!!! | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Dan Tubbs

Diego was great! Service was great and quick. Great r at convenient location! | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Stephanie

Ariana Olea, was great assisting me with my vehicle, she was able to explain the technical repairs related to my vehicle, give updates and provide great service. | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Sharon Hawkins

Took our E-Golf in for a standard service. The check in process was efficient and our service advisor was fantastic. Extremely helpful and friendly! They send videos of the inspection and provide transparency throughout the day plus you can pay before you pick up you car! Would recommend Timmons VW. | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Raman Bridwell

I was having a real tough time with my Volkswagen experience on a used Tiguan I just bought from Pacific Volkswagen. The crew at Timmons was amazing and really saved the day. | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Ted Brys

Had an out of warranty issue that was going to be prohibitively expensive, but my service advisor, Ariana Olea went out of her way working with VW corporate to complete the repair. This was a nice surprise from typical. Well done Ariana and Timmons Service! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Heather Askay

I’ve brought my car here several times for recalls and routine service. They’re always friendly and helpful. The last time the service technician even sent a video of what they were suggesting in terms of a broken part. This feature was so helpful to see why a new part was warranted. The only reason I took off the star was because se | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Tom Heaton

Service on the car was done correctly and on time. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Eugenia Griffin

Very pleasant experience with the team. I appreciated the feedback and video on our vehicle’s progress. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Michelle' Patrick

Best customer service. I drive pass two other VW locations to go to Long Beach. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Edgar Hernandez

"I went shopping for a new vehicle and decided to walk into the dealership. Ricky greeted me with a warm and friendly attitude. I was feeling a bit undecided at first, but he was incredibly patient and took the time to explain everything without any pressure. Ricky made the entire process smooth and stress-free, which really helped m | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ T

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2/26/2026 12:00:00 AM | Google

★★★★★ KELLY GRASSO

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2/26/2026 12:00:00 AM | Google

★★★★★ Ned Mojica

Sent to Timmons VW: Mr. Hernandez, I brought my Tiguan in for service in September of 2023 as it was having a problem with the start-stop system. The battery was replaced then. I brought it in for the same problem yesterday and the 2023 battery was said to have tested bad and was again replaced. The start-stop system still hesitated | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Hensha Burgos

Friendly, efficient service with clear communication. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Mercedes Potosme

Timmons of Long Beach VW helped me so much! My car battery literally died and Ariana put everything together for me so I could drive off safely! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Steven Reynolds

Fast service. Great communication. Diego is great to work with. He is very interactive, pleasant and professional. Thanks for taking great care of my cars. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Tanya Raut

Amazing staff, Diego helped me and was great! Checked me in and kept me posted thru the entire service on my vehicle. His customer service is top notch! I definitely recommend Tommons for you VW service. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Joanne Rowe

I was taken care of as soon as I arrived and my car was done earlier than expected allowing me to wait rather than rent a car for the day. Excellent customer service! | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Todd Parker

Our best vehicle service experience ever. Made possible by our outstanding service advisor Diego. From start to finish, he expertly guided us through the process. Friendly, genuine, polite and completely professional. He sent timely texts and calls to update me every step of the way. I also noticed the whole team was positive a | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Devang Desai

I purchased a Honda Clarity from this dealership, and the salespeople, Mitch and Rickie, were very helpful and made my purchase easy. Even after the sale, when I needed a minor fix on the windshield, they took care of it. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ David Hearn

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2/20/2026 12:00:00 AM | Google

★★★★★ Billy Walsh

I love this place! | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Don Scales

The service advisor was nice and kept me abreast of my service. The cost for a EV seems expensive since they only need to replace the brake fluid and inspect the car. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Geoffrey Coplin

Excellent sales team. Friendly and knowledgeable. They helped me find my new car. 2026 Tiguan! Update: got my new CA license plates and went back to Timmons for the front plate assembly. They installed at no charge in 10 minutes. Thank you Luis! | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Linda Farnell

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2/13/2026 12:00:00 AM | Google

★★★★★ Fernando Sportsman Steel Safes

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2/13/2026 12:00:00 AM | Google

★★★★★ Seth Boutsaboualoy

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2/13/2026 12:00:00 AM | Google

★★★★★ Amanda Bouzikian

I came here with a driver’s seatbelt that was stuck and wouldn’t buckle. I paid the diagnostic price of $250 I think. They called me a couple hours later to tell me that there was a piece inside that was broken when they opened the car up, and offered me a price to replace it that was so far out of my budget, it was not even a possib | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Edgardo Morales Perez

Efficient Service by Ismael. Vehicle was done in just couple hours | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Ava Bernstein

I dealt with Ismael in the service department. He was very easy to deal with. He is knowledgeable and thorough. He's willing to walk you through each step of the process. The car was finished a day early and he had everything ready to make the pickup easy. I will be bringing my car to Timmons for everything from now on. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Ofelia Diaz

Excellent service | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ marvin waitman

Super grateful for Timmons Volkswagen in Long Beach, made me feel at home While my car was getting service, technicians were handy and very informative I’d recommend them | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Fadi Zeini

Great place to service my car. Friendly and knowledgeable staff. Timely service. Ask for Ismael. Very customer service oriented, reliable and helpful. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Ruby Crystal

Don’t recommend this dealer. Take a drive else where and get better customer service at other dealers that appreciate their customer and won’t argue back on why they don’t want to do warranty work. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Sophia Thomas

Everyone was very welcoming, pleasant and helpful. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Rats pasta

I was really impressed when I received a video of the inspection being done by the technician working on my car. I truly appreciate him for tightening the splash guard that was falling without me even asking. I will definitely keep on returning for my services. Thank you Luis Rodriguez you are the best! | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Kari Rogers

Everyone was so easy to work with, responsive, friendly and low pressure. Rickie in sales made it a buyer’s dream experience! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Bradley Swenson

Warranty work was completed in a timely manner | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Fernando Estrada

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1/27/2026 12:00:00 AM | Google

★★★★★ Robert Roberto

Service team was awesome, explained everything in detail and time lines | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Maria Hanley

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1/27/2026 12:00:00 AM | Google

★★★★★ MAGALY Velasco

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1/27/2026 12:00:00 AM | Google

★★★★★ Used Car Dept Used Car Dept

Great place to buy cars ,new and used | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ jose santiago

Top of the line service. You can be sure you’re getting an honest diagnosis of your car. If you need something fix they’ll tell you, if you don’t, you can be sure they will not be making something up just to make a buck. Service like that is hard to find in my opinion. It’s my second visit for service at Timmons VW of Long Beach | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Cami Hamilton

Needed a review of my car before a longer road trip and they caught and fixed one issue and ordered parts to repair another. Good resource to have. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ keith cole

We own two VW,'s -2025 Atlas and 21 R lineTiguan. We live in the South Bay, much closer to Manhattan Beach (pacific) then Long Beach. We have had a few issues here and there with both cars but we have 100% confidence that Timmons VW will shoot us straight. The staff is very friendly, and the GM has has gone above and beyond to | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Nef Broussard

Thank you, Timmons Volkswagen of Ling Beach for Great Customer Service. Also, Thank you, Ariana O. for All of your help with VW Passat Recommended Services. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Aaron Duckett Realtor - Broker

Excellent experience. From beginning to end. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Gerry Silva

They as always do an excellent job couldn’t ask for a more friendly and professional group of service advisors. Work is always done to professional satisfaction. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Curlie Glass

Not at this time | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Gerardo Recinos

Diego Gudino is very helpful and professional service advisor. Excellent customer service. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ salvador sanchez

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1/27/2026 12:00:00 AM | Google

★★★★★ Jean-marc Garcell

It was great! Thanks to Diego who couldn’t be any better. He is awesome! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Kirsten Pineda

I am giving a three-star review because of how efficiently the company resolved an issue that should have been done sooner. I took my one-year-owned car to the Long Beach dealer in September. One of the members did an overall look over my car. I informed about my breaks possibly squeaking, he said that there was not an issue. That w | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Robert Fleming

Ishmael and VW Timmons are the best for your Volkswagen service needs. | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Canan Lau

Fast service and trustful advisors, I highly recommend. | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Gregory Watts

Good overall experience with Timmons VW service department. Took the car in to have it diagnosed after the EPC light came on. My service advisor, Diego, communicated everything excellently and keep me updated. Though the root cause couldn't be found or duplicated the car is running good. I definitely like going here for service. Ever | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Sanders Johnson

On time service very satisfied | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Michael Franco

Stopped by during the week for a routine maintenance on my car. I wanted to thank Daniel Saldana for his help in getting me in and out as fast as I could. He kept me updated and let me know he was available if I needed anything. I really felt cared for. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Stephen Holmes

Amazing customer service and always willing to help to meet your goals. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ mike rice

Bernie and his team helped us with the purchase of our 2025 GTI. No hassles, great deal and excellent service. They really went the extra mile to make sure they found us what we wanted, walked us through all the features and systems on the car at delivery as well. Cannot recommend them enough. First class experience. Thanks!!!! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ josh farmer

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12/27/2025 12:00:00 AM | Google

★★★★★ Chris

The entire team at Timmons VW is outstanding. When we initially started our search, I got in touch with Mike (salesman). He took 30 minutes on the phone telling me all about the vehicles we were interested in, the various trims, and the deals Timmons was offering. Fast forward a few weeks, and after a long day of car shopping, the wi | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Lisa K. Tomic

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12/27/2025 12:00:00 AM | Google

★★★★★ Allie C

Experienced great customer care per usual , thorough inspections. Ariana is always available with helpful updates and always available for questions. Highly recommend Timmons VW of Long Beach | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Sandra Moura

As always, great overall service from the Service Department. Their staff members were very professional and provided updates during the service of my car. Great job!! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Ulzii D

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12/27/2025 12:00:00 AM | Google

★★★★★ Mark O'Connor

Very easy to work with this dealership in buying out my lease on my ID4. They were helpful in getting me a great extended warranty. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Clarence J Dendy Jr

It will be soon be 26 years of having my Volkswagens purchased and serviced at Timmons Volkswagen, starting with my 2001 VW Diesel Beetle, 2015 VW Jetta Hybrid, my 2018 VW Tiguan( still have), 2021 ID.4 EV and now my 2024 ID.4 Pro S. I guess now you can see that Volkswagens are my Family’s vehicles. This is especially true for Timmo | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Carlos Ventura

My Service advisor Ismael is the best. Explains everything very clear. Goes out of his way to ensure I'm satisfied every time. I would recommend the Timmons service center every time and chance i get thanks to his service | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Asim

Came in for service and the associate was on top of everything. They didn’t oversell anything and weren’t pushy. I will take my car back for service again. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Michele Burkley

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12/27/2025 12:00:00 AM | Google

★★★★★ Tacquay Bradley

Long Beach VW did what they was suppose to do and did not work with me… | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Porter Marshall

Avoid if you can | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ eddie aldoph

It was a good experience | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Dodie Cruz

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11/27/2025 12:00:00 AM | Google

★★★★★ Inessa Artemyeva

brought my ID4 for 30k service and front sensors issue. Diego checked me in, saved a loaner car for me and did a great job communicating the progress along the way. Happy customer! Thank you VW Timmons :) | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ grant nohea

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11/27/2025 12:00:00 AM | Google

★★★★★ Kelsie Hammonds

Gerry is amazing! He was able to find a recall on a part for my Volkswagen and saved me nearly 1k. I’m so happy I came here and his service is exceptional. Thanks Gerry!! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Mike Riedy

I have purchased all 4 of my cars from Timmons VW since 1988. Since then I have been in 3 Jettas and I currently own a 2021 Taos. The sales and service departments have always been #1 for me. I take care of my automobiles and the service department is always helpful and thorough at Timmons. Thank you Timmons VW. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Kevin Shillito

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11/27/2025 12:00:00 AM | Google

★★★★★ Magen Sabo

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11/27/2025 12:00:00 AM | Google

★★★★★ Chiboola Malaambo MD - Ready to Change Life Design

Excellent Dealership - Fantastic People and Products | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Shanna Scott

VWs are my car of choice. I love my Atlas, it's a great vehicle. What's makes a good dealership, in my opinion, is the service after you purchase a vehicle. Timmons VW has a great group of people in their service department. They give accurate time estimates, great communication, and they're all professional and personable. I don't | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ laxdennis

Always good service here. Diego was very helpful and kept me constantly informed of the progress of my car service! Great employee! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ John D.

I appreciate the courteous, professional service. And thank you Adriana for helping me out with the key fob programming. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Oscar

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11/27/2025 12:00:00 AM | Google

★★★★★ Luis Hernandez

Great customer service, fast repair turn around, friendly staff from the porter, advisor, BDC and parts person. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Josh Bennett

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11/27/2025 12:00:00 AM | Google

★★★★★ Pierce T. Baird

Ismael was incredibly helpful and his service was invaluable. Looking forward to my next visit. Car is running smoothly. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Gregorio Cortes

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11/27/2025 12:00:00 AM | Google

★★★★★ Mariza Sia

????? I had an excellent experience at Volkswagen! I brought my car in for a tire change and sensor replacement, and the service was top-notch from start to finish. The staff were professional, knowledgeable, and friendly, explaining everything clearly and making sure I understood the work being done. My car was serviced quickly and | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Ann Mantel

Reliable appointment and estimate for wait time. And most importantly, noticably improved car performance after service. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ julie herrera

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11/27/2025 12:00:00 AM | Google

★★★★★ Jacqueline Skaggs

I've been a customer of Timmons since 1983. Clark and Mike were at the service desk then, for years, and were very warm and personable and great customer service. During my past 8 years, Timmons service desk is uninviting, lacks communication and cold. Unfortunately GREAT customer service is not part of businesses today. I love my | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Tonja Newsome

Ismael In the service department took very good care of me. Thank you very much *Updated review I took my car here on October 23 rd due to the EPC And check engine light being on. Upon arrival, I was greeted by Ismael, we sat down at the desk I explained to him that my car was hesitant to go when I press on the gas and it was jerkin | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Zach Goodman

I only have experience with their parts department but it was terrible. I wish I could give zero stars. I was kept on hold for an excessive amount of time to be hurried off the phone with the information that the part was not available. When I attempted to ask them if they could possibly order the part for me I was promptly hung up o | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ judith feldman

I needed an extended warranty on my 2016 Beetle convertible/75,000 miles and Beau in finance took care of it for me. Made everything clear, and found me the best deal. Like everyone and everything else at Timmons, esp Service under Luis Hernandez, it's white glove treatment all the way. I go out of my way to do all my car biz at T | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Robert

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10/27/2025 12:00:00 AM | Google

★★★★★ Josie R Gonzalez

Ariana - Service Rep is amazing! Highly recommend for any VW service, service team never disappoints. Great team and service | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Gerardo Torres

Very professional and diligent service. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ veronica barajas

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10/27/2025 12:00:00 AM | Google

★★★★★ Bill Christen

Great friendly service | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Vaiola Sagapolu

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10/27/2025 12:00:00 AM | Google

★★★★★ Etta

I'm glad that I took my vehicle in. After dealing with after market repair service and treatment, Timmons' Service Department did a great job. They replaced what needed replacing and parts that had been missing. I believe they cared for my 2013 like it was a 2023 or newer. After this major service, I feel safe about passing my car o | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Arleto Angiano

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10/27/2025 12:00:00 AM | Google

★★★★★ Kristen

I always rely on Timmons for reliable quality service. Jesus took care of me in the service department. He is professional, knowledgeable, and was able to help find solutions to help me choose the most important options within my budget. When more repairs were needed, he made arrangements for me to pick up my vehicle on a day he was | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Al Dia

Customer service agent are awesome there and they really take a proper time to work on ur vehicle. I really recommend this dealership. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Jose L Romo

Service on point! Great Customer service ???? | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Mae H

Excellent services, especially from Jessy! he was very helpful in providing all of the necessary information. I was able to complete the sale all online since we had prior obligations. The only thing i wished i did was negotiate better $ on the car deal. But overall, very happy and big shout out to Jessy again for taking care of us a | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Camille Davis

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10/27/2025 12:00:00 AM | Google

★★★★★ Aurora Hayden

Diego was helpful and understanding and I had a smooth and convenient experience overall! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Jamie Sandberg

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10/27/2025 12:00:00 AM | Google

★★★★★ Bennie Reese

Great customer service!! Nice people | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Elle Harris

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10/27/2025 12:00:00 AM | Google

★★★★★ Jaralyn Stafford

Great Service! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Suzanne Brunet

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10/27/2025 12:00:00 AM | Google

★★★★★ James Gibbons

Exceptionally professional sales staff. Very pleasant even enjoyable sales experience. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Bob Knight

You guys have always been nice, courteous and knowledgeable! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ A. Wu

Have been there twice. So far it is good | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Marshall Jurbina

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10/27/2025 12:00:00 AM | Google

★★★★★ Matt DeRuyter

Great experience and Adam was great to work with. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Travis Bouska

Overall, Timmons has been great to work with, they generally communicate well with service needs, and provide a loaner vehicle to the best of their abilities when needed while servicing our family car. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ David White

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9/27/2025 12:00:00 AM | Google

★★★★★ Marilyn Ruppart

I always get efficient, expert and friendly service at Timmons. Diego was my service fellow and he could not have served me any better. The work was done on my car in the time frame projected and he was the perfect combination of professional and friendly. I do not consider going anywhere else for regular service for my VW. Timmons k | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Danny Kim

Great service dept. They took care of the problem within timely manner and excellent communcation skills also. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Johanna Hernandez

We had such a great experience at Timmons Volkswagen. Jessy our sale rep was awesome from start to finish great customer service. Everything went smoothly no back and forth. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Jesus

Great customer service Ismael at the service department was very helpful I would definitely recommend anyone to take there vehicles to service there | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Vanessa Solis

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9/27/2025 12:00:00 AM | Google

★★★★★ Lindsey Evans

Easy to work with, simple process, customer service oriented. My 5th lease with VW. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Rafael Serratos

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9/27/2025 12:00:00 AM | Google

★★★★★ Hugo Perez

Service department was very attentive to my needs and kept me updated on what was going on with my car. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Giovanni Ho

Ismael at the service department was great, he answered all my questions | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Roger Granbo

Ismael was professional and gave me regular updates on the progress of my service. I am completely satisfied with his performance. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Teresa MSC

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9/27/2025 12:00:00 AM | Google

★★★★★ Katherine Tassi

Jessy made the car-buying experience really great - he was consistently communicative, for over a month before I returned from out of the country to purchase the vehicle. He was honest and straightforward; he gave me a final number purchase price - which was exactly what I asked him for - and held the offer until I returned to the U. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ T C

Ariana Olea was a pleasure to work with. I have delt with other dealerships and Timmons has won me over. The price was even cheaper than quoted. Can't beat that. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Marilyn Maine

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9/27/2025 12:00:00 AM | Google

★★★★★ Shannon Daisey

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9/27/2025 12:00:00 AM | Google

★★★★★ Lynn

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9/27/2025 12:00:00 AM | Google

★★★★★ Carmen Gonthier

The people they are so friendly and kind and very understanding. I always speak with Mitch he helps me out with everything. We are looking at other Volkswagen’s to Lease when the time is up. He understands I need to go lower in price and I’ll know in a few months what we find . Thanks VW there’s always help when you need it at VW . | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Christopher Luna

I'm glad I brought my Jetta to Timmons Volkswagen for service. They did a great job with my vehicle. And fixed a issue that I wasn't aware of. I'm very satisfied with the overall experience. Great service department, my service advisor Ismael Rodriguez did a great job keeping me updated and informed with what my vehicle needed. Thank | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Latasha Clough

Great service | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Kirk Lohmueller

Great service! Ismael went out of his way to clean the gunk off my wheels. Thank you! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Maria Chavez

Amazing Service!! Thank You! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Tim Ruegg

Good service, same day as promised. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ debbie radwan

Salesman was great. Manager was great. Finance man was great. Parts department sucks and needs a knowledgeable person | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ JOSEPH MCGARRY

Went well | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Dino DeSantos

Great Service! I love my VW e-Golf. I will buy another VW | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Jacqueline Rangel

Great customer service. But so expensive to get necessary service done. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Gabriel Hinojosa

I got an email from timmons volkswagen that they had an $25 oil and filter service for my car, and it was very deceiving…lady at the service desk came out that the service is going to be $185+…she was really trying to set me up, I have mentioned to her 3 times about the coupon and she didn’t tell me right away that it was $25 off In | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Christopher Broussard (The Leader)

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8/27/2025 12:00:00 AM | Google

★★★★★ Ariana Olea

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8/27/2025 12:00:00 AM | Google

★★★★★ Arthur Lozano

Great dealership and people. The only thing bad is that they never have a loaner car for me | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Melody MelodyJ

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8/27/2025 12:00:00 AM | Google

★★★★★ donnie culver

the only thing i would say is , i wasn't aware of all the options i could have gotten as i wasn't aware of the other options like auto seats and air conditioned seats and steering wheel cool and tail lift gate button.. i would have gotten all of those things just wasnt aware | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ JORGE VEGA

Requested service the same day, it was very Quick, it was taken and serviced within an hour, thank you Timmons | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Monique Castro

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8/27/2025 12:00:00 AM | Google

★★★★★ rich young

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8/27/2025 12:00:00 AM | Google

★★★★★ Oralia martinez Olivas (Orie)

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8/27/2025 12:00:00 AM | Google

★★★★★ Ronald Solomon

I had one of my best car dealer experiences ever. The staff there is just real friendly. | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Kathryn Crider

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8/27/2025 12:00:00 AM | Google

★★★★★ Tara Zamora

Above and Beyond at Timmons VW in Long Beach. A Race-Day Win in Every Way! From our very first call to the moment we drove off the lot, Timmons VW in Long Beach set a gold standard for dealership excellence. Professional, thoughtful, and always one step ahead, their team kept us in the loop through every stage sending updates as our | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Mina Berzi

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8/27/2025 12:00:00 AM | Google

★★★★★ Ester Leon

Diego Gudino was my service advisor and did great | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Donny

The customer service rep Diego was simply amazing, professional and polite. I have need had such a wonderful experience like this before with a dealership. | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Melonee Patterson

Had a great experience buying a new Tiguan at Timmons. Bernie was very helpful and professional and Michael was great too and their service group is awesome as well! We love our new Tiguan! | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Cookie Feomaia

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8/27/2025 12:00:00 AM | Google

★★★★★ Hannah santos

Not too bad, very clean, very nice and helpful staff, Added a bit more things than I was originally told so it took longer than I planned, but was pretty good anyway | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Ron Roemer

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8/27/2025 12:00:00 AM | Google

★★★★★ Wes Clark

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8/27/2025 12:00:00 AM | Google

★★★★★ Steven Cano

Took the car in for an oil change. That went well. It was the inspection they did that bothered me. They told about some things that needed to be done, one of which was to replace the cabin air filter. I’m asked how they knew it was dirty and I was told they pulled it out and looked at it. When I questioned further i was told they vi | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Robert Grady

To Whom It May Concern, I am extremely dissatisfied with the recent service experience at your facility, and I feel compelled to make my frustration known. The lack of attention to detail, poor communication, and dismissive attitude I encountered are unacceptable. Technician Experience This was my second battery replacement within a | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Tavo De Saulo

Adam the sales person is very patient to explain all features of the vehicle I purchased. He is very professional and kind. This is the second vehicle I buy with him and the third from Timmons VW ??. ??? Do I need to provide more feedback? ???????????? | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Tom D

Employees are very friendly and attentive | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ nixmom

Timmons VW has an amazing, helpful and courteous staff. The process was smooth, hassle free and fast. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Julie Lopez

It's been a long time since I went to this dealership. I definitely preferred this location. Staff are much more respectful compared to the staff at downtown LA dealerships. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ unit29 y

I didn't come here to buy a car . I was very clear I just had question. Jesus said no problem ??. And answered so many questions. He let us test drive a car . Even though he knew I was here to buy . Still took his time education me on Volkswagen engineering. Once he told me what to look for and expect. Also the details. I was ho | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Alice Montano

This is the third car I lease from Timmons VW. They truly treated me like family. There was no need for negotiation. I told them what I wanted and they made it happen. Thank you, Jason, Beau and Mitch! | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ miguel ruiz-leon

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7/27/2025 12:00:00 AM | Google

★★★★★ Francia Vidauri

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7/27/2025 12:00:00 AM | Google

★★★★★ Suzanne Appel

I am leasing an ID 4 and have always had a good experience at Simmons Volkswagen. Both the sales and service team are knowledgeable and professional. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Sonya Kaleel

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7/27/2025 12:00:00 AM | Google

★★★★★ Jean Mueller

They did great work at my 80,000 mile service appointment. In addition, the service manager and shop foreman identified the noise that has been bugging me for over 2 years - a bad wheel bearing. I have had technicians at two different shops check that noise and neither one was able to identify it. Hats off to Ismael and the shop fore | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Shelley Ashcroft

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7/27/2025 12:00:00 AM | Google

★★★★★ Erin Jensen

Jesus made sure our Passat was diagnosed the day we brought it in (a Saturday) because we were on a road trip and didn't have time to wait. Repairs took until Monday mid-day but didn't delay us too much. Jesus also made sure we did only the most important repairs. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Rommy Kish

Ismael was great to work with. I really appreciate the great service | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Jil Zimmerman

They were very attentive to repairs needed, communicated well and very professional. We felt like they really cared to do the best they could. Thank you! | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Mouhamed Sabano

My first visit was so good for the inspection of my ID7 car and they deel with me with full attention and care … Thanks | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Alexis Thomas

Hefty prices for diagnostics. I paid $230 to have the service depart repair my brake light. I informed I had replaced the light multiple times and it still did not work causing me to think it was an electrical issue. They called to tell me that they replaced the light again and cleared the codes on the car and still charged the $230 | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Olivia Flores

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