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Volkswagen Pasadena

★★★★★(40)read reviews

130 N Sierra Madre Blvd, Pasadena, CA 91107

(626) 639-2300 Ask About Our Service Specials!

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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Larry Sanchez
It’s an hour past closing time here at VW, Mike and Ramiro going out of there way to get me a great deal. Better deal than I could’ve ever expected. That’s what you call great customer service! Much love and thank you for making it happen for me! | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ STEVE S.
Carson and the dealership were great! They made things super easy and fast! Leased a 24 Taos S. | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Elison Quiroz
Billy was the most unenthusiastic salesman I’ve ever met. I’m sorry my brother had to go though a terrible first time car buying experience from him. But the sales manager Mike was very generous and understanding and apologized for Billy’s immaturity. 1 star for Billy, 2 because of Mike. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Deidre Uchiyamada
24 years of GREAT SERVICE and FUN! | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ LGB Property Management
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10/8/2024 12:00:00 AM | Google
★★★★★ Daniel Zhu
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10/3/2024 12:00:00 AM | Google
★★★★★ S Moturu
The customer service here is great, they don’t have a snobby attitude like some other dealerships and overall make Car Shopping a pleasant experience. | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Pablo McCabe
Great service department. Highly recommend. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Ke Hu
good | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Stitch
So we got a used VW Jetta for our daughter a couple of years ago. Bill Ott was very helpful, professional to execute this sale (excellent sales rep). As time progressed we have noted the hood had damage on the paint job and later on found that the car was involved in a car accident that was not reported prior to us purchasing the veh | Read Full Review
9/16/2024 12:00:00 AM | DealerRater
★★★★★ Valerie E
I brought my car in to fix a stalling issue a couple of weeks ago. They said it would likely be ready the next day since I brought it in late afternoon (which is totally fine). To start off, the person who was working on my car sent me a text detailing what was wrong with the car, and which services I would like to move forward with. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Conner Atnip
I only called online into parts since I live in Florida and all the other time zones were closed on a Saturday to try and figure out my wheel specs on my 23’ GTI and the gentlemen in parts was more than happy to help me out even though I was across the country. I appreciated it very much especially being in the dealer industry myself | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Scott Riley
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8/28/2024 12:00:00 AM | Google
★★★★★ leticia zepeda
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8/28/2024 12:00:00 AM | Google
★★★★★ MK
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8/20/2024 12:00:00 AM | Google
★★★★★ Charlotte Mitchell
I went in for my 120K Service, which should include more than an oil change for $351.00. the Spark plugs, new in cabin Filter, rotate tires, check battery/cables none was checked. now I need to find another Dealership and hopefully they will perform all that's needed. I read really great reviews about this place. :( | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ David Ekstein
Noah Navasardian, Sales Consultant, was very informative, knowledgeable, helpful, and made the entire car buying process smooth. Noah was not only easy to talk to, but provided exceptional customer service with a smile and some appropriate humor. I felt comfortable and confident giving Noah and VW Pasadena our business. Shout out | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ shawn kang
Terrible service. Won't guarantee anything but messed up your car. Waiting for almost a year and they never have a loaner available and instead of software updates they scratched my car also broke the AC. Definitely don't recommended. | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Sean Pearson
We recently leased a car and from start to finish was by far the best experience we had at a dealership. Jorge and Mike were really awesome and made the entire process easy. Jorge helped us pick out the perfect car without any pressure. Mike made sure everything went smoothly and was always there to answer any questions we had. The | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Ellin Zhao
If you are coming here to buy parts, check the price on the website before coming. I looked on their website and saw that the part I needed cost $80. They charged me $92 and I was surprised but figured I was looking at the wrong item online. Well, later I searched the exact part number on my receipt and it's listed on the VW Pasadena | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Bob Menno
This was an amazing customer friendly buying experience via Internet/Email. Dominic Barilla and Kevin Ho were responsive, had high integrity and provided fair pricing. If you are in the LA area and are shopping for a VW—-don’t waste your time at the other VW dealerships with their “used car selling tactics” —- go straight to VW Pasa | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Amir S
Very happy with my experience getting my new VW lease at VW Pasadena. I came here after a bad experience at another VW dealership in Covina. Thank you to my salesperson John and finance guy Andrew. Will definitely be back here again when my lease is up. | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Guo Hua Gao
Pasadena VW dealership let me change my battery when my car not even drive two years yet, I paid out of my pocket for changing the battery. But I bought VW Tiguan brand ew in 2022 July, the battery should have warranty at least two years, why I need pay the battery changing out of m pocket? The battery run out light was not on , but | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ JASON NICASTRO
Great parts department. We wanted to get the privacy cover for the back of our daughters Taos it was out of stock everywhere. Found out they had one and they put it on hold for us until we got there and honored another dealers coupon. Class act move! Daniel and Norma made it happen. They recognized competition is out there and made s | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ JASON NICASTRO
Great parts department. We wanted to privacy cover for the back of our daughters Taos that was out of stock everywhere. Found out they had one and they put it on hold for us until we got there and honored another dealers coupon. Class act move! Daniel and Norma made it happen. They recognized competition is out there and made sure cu | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Tracy zheng
I just called their customer service to check if they can clean the engine this afternoon, they hang up my phone when I didn’t even finish my sentence. And the ridiculous thing is that the last words I was saying were “thank you have a nice day”. Haha!! | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Khin Tay
I bough a new car there at good price. a few month later my air bag wire was bitten by maybe rat, air bag light was on. I take the car there and they said warranty is not cover the damage wire, I need to pay $ 455.00 to fix it. I don't want to pay to just fix the wire for $455, I drive back to my house and fix it my self and use scan | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ General Nicholas
We’ve been dealing with the parkpilot system not working in my wife’s 2018 Atlas for some time now. I took it in the first time last year and was told that it was most likely due to the sensor area being dirty. I knew that wasn’t the issue since the car gets washed a couple times a month. Was told that I would need to leave the car f | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ wanlin jiang
We have had the best service at Volkswagen Pasadena. Especially, Mr. Ron. He is super nice and very knowledgeable about my daughter's car. We deeply appreciate the service that Mr. Ron provided to us. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Rudy Erm
The buying experience was the best I have ever encountered. Best VW store in Southern California . | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Sherwin Carballo
I own a 2017 VW Golf. Many of these cars have been found to have a defect in the sunroof which causes them to leak. Mine has been leaking. There was a class action settlement regarding this issue (you can google it), and a settlement was reached which extends the warranty on the sunroofs. I took my vehicle in pursuant to the class a | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Wil Blake
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5/21/2024 12:00:00 AM | Google
★★★★★ meruzhan danielyan
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5/21/2024 12:00:00 AM | Google
★★★★★ Roatche Marts
I have encountered several service agents there and I have not had one bad experience. Everyone is very nice and helpful. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Paulina Goldstein
Carson, John, Mike, and Kingsun went above and beyond to help me with my new Atlas. I'm glad to have purchased my vehicle from VW Pasadena and would recommend both their sales and service departments. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Maite D'Amico
I drive to Pasadena from Burbank instead of going to a dealer closer to me mainly because of my service consultant Clair Servin. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Ken G
Seriously everything always goes so very smoothly every time I take my car in for service at this location. | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ Connor P
Overall, I had a fantastic dealer experience. Both Dominic Barilla and Kevin Ho were incredibly knowledgeable and helpful, breaking down every detail of my new GTI. I really appreciated that the dealer stood by their online pricing, and didn't force mandatory accessories or markups on their vehicle. I would come here again! | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ Hamlet Hayrapetyan
I just had my first maintenance, everything went well, they sent a video of the service process, and even washed my car in the end! | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Susan Phifer
Everything was as expected for recall visit | Read Full Review
5/10/2024 12:00:00 AM | Google

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