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Chico Volkswagen

★★★★★(61)read reviews

902 Main St, Chico, CA 95928

(530) 513-6516 Ask About Our Service Specials!

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Service Offers

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$119.95 Oil and Filter Service¹Click Here for Details
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No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter⁵Click Here for Details
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No Charge Brake Inspection⁹Click Here for Details
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$10 Off Four-Wheel Alignment⁷ with Purchase of Four Eligible TiresClick Here for Details
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$10 Off Genuine VW Battery and Installation¹¹Click Here for Details
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Right-On-Track Tire Event
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Get 20% Off your VW DriverGear purchase* (no minimum purchase required) with promo code VW2024 at checkout. (Online offer only.)Click for details
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No Charge Wiper Blade Installation³Click Here for Details
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Volkswagen Tire Store Price Match Guarantee Click Here for Details
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VW Service Credit Card Click for details
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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.24 and 09.30.24.
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Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: ClosedSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ brock velliquette
I recently bought a used car through chico VW. When I went in they were very friendly, Nathan was the guy who helped my wife and I. We decided on a 2020 ford explorer. The explorer had a few minor issues and they agreed to print me out a due bill and fix them when the parts came in. Just before the paperwork was done I asked if the s | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Westside Wash Laundromat
Since the dealership refuses to call me back I guess I will start here, head over to google reviews and then a formal complaint with the BBB. We left the dealership on 8/5/24 thinking wow… what a pleasant car buying experience… boy was I wrong. We obtained financing through the dealership and the cuddle program stating specifically w | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Laney Monaghan
Recently, I went in for an oil change. Not even 5 miles later, I discovered about two quarts of oil spilled in my garage. I called the service center around 5:00 PM on Friday—they close at 7:00 PM—only to be told that I could bring my car back, but it wouldn’t be serviced until Monday. This was already frustrating. They then informe | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Beverli Strong
Nice staff, very friendly. Thanks, Steve! Too bad my car was a total loss! | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Steve Torre
Friendly folks and do a great job. Only downside is that they don't wash your vehicle when they finish their work. | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Shari Leonard
Had my car towed in and the people there were very friendly. | Read Full Review
7/9/2024 12:00:00 AM | Google
★★★★★ Lori Metcalf
The service department at Chico VW is always great! I was in and out much more quickly than I expected. | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Daniel Branstner
Taken my vehicles here several times. Have had ok experiences until this last instance. Basically the Service Advisor quoted me $1107.00 for a repair on a covered part under warranty, that was only part of the problem. I declined because I wasn’t interested in “fighting” with them. Took the vehicle to Niello VW in Sacramento. And gue | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Jaafar Albalbool
Nathan, was an amazing. I came all the way from Sacramento!! The guy knows his stuff. I came in fathers day wanting a used car that they had in stock. The guy is a magician he did an absolutely great job. I had a chance to speak with Aiden as well and he was just great. Best volkswagen dealership in north California. Will come back t | Read Full Review
6/16/2024 12:00:00 AM | Google
★★★★★ Kellie
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6/11/2024 12:00:00 AM | Google
★★★★★ Javier Galvan
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5/27/2024 12:00:00 AM | Google
★★★★★ michael wittenberg
The folks in the service department rock! Attention to detail, they send me a short video of what they've done and what they suggest be done. Always helpful and quick. | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Jimi Logsdon
Steve is the most congenial person he gets you taken care of and communicates with you throughout the whole process. He is excellent at his profession. | Read Full Review
4/29/2024 12:00:00 AM | Google
★★★★★ Clifton Mitchell
Emailed 50 days ago roughly with very specific information about what repairs I was looking for regarding a quote. Have recieved around 75 phone calls, along with emails, trying to get me to come in to "appraise and trade in my vehicle" Have been extremely specific about the fact I want a quote for (xyz) services on my car and have | Read Full Review
4/29/2024 12:00:00 AM | Google
★★★★★ Thomas Durant
They get things done without a hassle or upsells. I believe they are doing what they say, hopefully. They put in extra effort to return my vehicle looking great! | Read Full Review
4/27/2024 12:00:00 AM | Google
★★★★★ Shawna Varnum
I bought a 2020, Volkswagen Jetta Rline March 16th, for my birthday. The Men that I inter acted with was amazing . Thanks to Jesse, Caleb, Corey and Nathan..I felt like I was a princess. Every one of them that day was beyond awesome and very kind. I'm still on cloud 9 and and still fill great...hat's off to the amazing gentleman you | Read Full Review
4/21/2024 12:00:00 AM | Google
★★★★★ Bryan Grennell
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4/14/2024 12:00:00 AM | Google
★★★★★ mary shadley
They have an excellent service staff who are helpful and efficient. | Read Full Review
4/10/2024 12:00:00 AM | Google
★★★★★ Laura Best
Thank u for 36 point check, and topping off radiator fluid. The sensor was giving me A warning to check fluid level. | Read Full Review
4/6/2024 12:00:00 AM | Google
★★★★★ Richard Martin
We had a great buying experience they didn't have the car on the lot we wanted but they got it for us. the sales manager and the owner are the best. They treated us like we were their only Customer. I got a great price on the car and a great interest rate. | Read Full Review
3/20/2024 12:00:00 AM | Google
★★★★★ Emily Eagan
Great customer service. | Read Full Review
3/20/2024 12:00:00 AM | Google
★★★★★ Melissa Green
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3/15/2024 12:00:00 AM | Google
★★★★★ Vicky Howell
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3/2/2024 12:00:00 AM | Google
★★★★★ Steve Murphy
Fast service, video review of my car, and a friendly and knowledgeable staff made my recent visit excellent. I feel my car/investment is in good hands at Chico Volkswagen! | Read Full Review
3/2/2024 12:00:00 AM | Google
★★★★★ Mark Hess
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3/2/2024 12:00:00 AM | Google
★★★★★ John Mower
Nice guy working the counter but I explained I did not want to pay the labor on the replacement air filter but it was installed anyway and cost me $44 for something that would take me 30 seconds to install | Read Full Review
3/2/2024 12:00:00 AM | Google
★★★★★ Solace
Terrible!!! Customer service is non existent. They use a third party “sales assistant “ who was incredibly rude. She hung up on me the did not answer when I called back her number. So I called dealership office number and fortunately the GM answered. If not she would have kept deflecting my calls. The GM was nice but, did not seem t | Read Full Review
2/26/2024 12:00:00 AM | Google
★★★★★ Kerry Mayer
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2/22/2024 12:00:00 AM | Google
★★★★★ Bret Wyles
Very friendly and helpful staff | Read Full Review
2/18/2024 12:00:00 AM | Google
★★★★★ vera lopez
Everything was absolutely perfect with communication and texts on vehicle status and performance. I was inform about paying my bill monthly, didn't know at the time of service, so I had to make another trip to take care of my issues with the car, if know I would have said yes to monthly payments instead of making a loan????would have t | Read Full Review
2/18/2024 12:00:00 AM | Google
★★★★★ Amanda Anderson
You guys did a good job for the butler cleaning. The inside very well cleaned, Very nice and clean inside and out. ?? | Read Full Review
2/18/2024 12:00:00 AM | Google
★★★★★ Svec Family
I love the video/digital/text method for service & repairs, as a way of staying connected with customers. It makes the whole process so much more simple and clear what is needed, what is recommend, what I'm selecting to get worked on, etc. | Read Full Review
2/14/2024 12:00:00 AM | Google
★★★★★ Katrina Trachy
This place got me financing when no one else would. They treated me the same, buying a cheaper used car as they did the other customers and made this purchase super special l for my daughter and I. I've had the vehicle almost a year and am thinking about upgrading. I called them first! | Read Full Review
2/8/2024 12:00:00 AM | Google
★★★★★ Scott Gessford
I was told it was going to take 2-3 hours, it took over 5 1/2 hours and that was only because I said I needed my car back for another appointment. Also, I had asked them to put the windshield wipers on my wife's car since it was raining outside, but they didn't. | Read Full Review
2/7/2024 12:00:00 AM | Google
★★★★★ Mark Kimmelshue
The staff was outstanding. Answered questions, showed me exactly what I asked for, returned calls promptly and explained the features of the different models. | Read Full Review
2/5/2024 12:00:00 AM | Google
★★★★★ Carol Towne
friendly, fast, efficient service | Read Full Review
2/3/2024 12:00:00 AM | Google
★★★★★ Nik Janos
Caleb at the desk does a great job and so do the detailers. Really love the experience and the work they do. | Read Full Review
2/2/2024 12:00:00 AM | Google
★★★★★ Gregg Onstot
Amy, Brandon, and Nathan made the purchase and delivery comfortable and smooth. | Read Full Review
1/27/2024 12:00:00 AM | Google
★★★★★ Shawn Dorton
Everyone was super easy to talk to and work with. And everyone was really patient with me and my decisions. | Read Full Review
1/23/2024 12:00:00 AM | Google
★★★★★ Kitty Ellen
My car dealership! I am glad I chose them. Their inventory is fantastic. My buying experience was a win, win for me I got the price wanted with outstanding protections in place. The service department is great. I am very happy I bought my beautiful car there they take real good care of my car. | Read Full Review
1/22/2024 12:00:00 AM | Google
★★★★★ Chris Bethge
Vehicle had malfunctioning component from the get go (lumber support and massage not working on driver seat), therefore it had to go to the service shop, not even a week in my possession...currently waiting for parts... | Read Full Review
1/18/2024 12:00:00 AM | Google
★★★★★ Makiah Eilts
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1/14/2024 12:00:00 AM | Google
★★★★★ Elizabeth Hirsch
Thank you for all the good work you do, at getting my car up and ready. thank you for your kindness and the feel at home place to take one's car. I sincerely apricate it. | Read Full Review
1/7/2024 12:00:00 AM | Google
★★★★★ Mary Johnson
Jesse the service writer was great! Welcoming, friendly, informative. He really knows how to talk to customers and relate to them. They got me in for my battery change and out in perfect time before my next appointment. They explained everything to me and Jesse even discussed my recall issue. They sent me a video of the inspection an | Read Full Review
1/5/2024 12:00:00 AM | Google
★★★★★ J A
Pricey car maintenance ????? but seems to be well worth it. Have used their services for about a year now with no issues. Clean waiting area with three comfy black couches to sit and wait. I took a bit of a nap on one of them while waiting for my car. Personnel are courteous and respectful. Will keep coming back. | Read Full Review
1/5/2024 12:00:00 AM | Google
★★★★★ Nicole Radford
Brandon was very accommodating and willing to go above and beyond to work with me. | Read Full Review
1/3/2024 12:00:00 AM | Google
★★★★★ Darrin Wright
We had an incredibly great experience at Chico Volkswagen. From our first test drive with Carson, and then working with Nathan to get our financing in place and then talking with Brandon about the features of the car we were looking at. The staff there are all friendly, knowledgeable but most of all no pressure to make the purchase. | Read Full Review
12/31/2023 12:00:00 AM | Google
★★★★★ Stephen Loosli
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12/27/2023 12:00:00 AM | Google
★★★★★ Patrick Keener
Friendly and courteous service personnel and rest of staff also very friendly | Read Full Review
12/13/2023 12:00:00 AM | Google
★★★★★ Kristen Trent
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12/11/2023 12:00:00 AM | Google
★★★★★ Toni Kehr
The service technician was very knowledgeable and helpful explaining things. | Read Full Review
12/5/2023 12:00:00 AM | Google
★★★★★ Janice Salazar
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11/28/2023 12:00:00 AM | Google
★★★★★ Giety Epting
VVW customers deserve charging stations like Tesla. | Read Full Review
11/20/2023 12:00:00 AM | Google
★★★★★ Kim ODell
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11/14/2023 12:00:00 AM | Google
★★★★★ prakash soares
Very good customer service | Read Full Review
11/12/2023 12:00:00 AM | Google
★★★★★ Ken Miller
Cost and time to complete servicing Dealership staff is polite, cordial and knowledgible. | Read Full Review
11/11/2023 12:00:00 AM | Google
★★★★★ Joseph Noble
Friendly and professional staff. Service was quicker than expected. No hidden fees or attempts to "upsell". | Read Full Review
11/3/2023 12:00:00 AM | Google
★★★★★ Donna Lemler
I appreciated the loaner car, since I have to drive a far distance to take advantage of Chico VW's service. The service itself was great, the car was left clean, and the friendliness of Steve was very nice. The cost was fair and I will continue to drive the distance to take care of my Passat's needs. Thank you | Read Full Review
10/27/2023 12:00:00 AM | Google
★★★★★ Z28 nation
Very friendly staff. The mechanics did a great job on my volkswagen jetta.. | Read Full Review
10/26/2023 12:00:00 AM | Google
★★★★★ Luis Solorio
Customer service needs to improve, knowledgeable staff, and time management when helping customers. | Read Full Review
10/11/2023 12:00:00 AM | Google
★★★★★ Jose Zaragoza
I buying 2022 Volkswagen Atlas, the car has a recall, bringing the car 3 times to the dealership, the 3 time the car stay for 3 days, I pay 50 dollars for back to home and 50 more went picked up the car, | Read Full Review
9/29/2023 12:00:00 AM | Google

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