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Team Volkswagen of Hayward

Team Volkswagen of Hayward

★★★★★(277)read reviews
25115 Mission Blvd, Hayward, CA 94544
(510) 342-5916 Ask About Our Service Specials!
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Service Offers

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    $12.50 Off Front Wiper Blade Replacement*Click Here for Details
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    $10 Off Genuine VW Pollen Filter/Engine Air Filter*Click Here for Details
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    $119.95 Oil and Filter Service*Click Here for Details
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    $25 Off Genuine VW Battery and Installation*Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    $30 Off Set of Four Tires*Click Here for Details
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    Enjoy SiriusXM in your Volkswagen and on the SiriusXM appClick for details
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    VW Service Credit CardClick for Details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:30 PMSun: Closed
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With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Luis Vieyra
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Ramirez
    Thank you excellent service ?????? | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ B. L.
    I had a great experience and would highly recommend them. The two gentlemen who helped us (Ro and Hamid) were incredibly patient throughout the process. They were both extremely knowledgeable in their specialties and took the time to walk through everything while answering all of our questions in detail. On top of the excellent servi | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Tracey Greenwell
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Gemmabele M.
    I had a hard time getting a hold with my service guy. Text communication is not reliable | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Aughenbaugh
    Bought my first VW a little over a year ago, and I’ve been brining it to this location for servicing as well as other work that needed to be done. Good experience on all occasions. They were able to work with my warranty provider to get a lot of the extensive work covered. Everyone is very welcoming. Emilio has been particularly help | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Ariya Zaheri
    Great service great selection of cars must recommend | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Garland Wong
    Ro, Sam, and the whole team were fantastic! They made buying my car easy, stress-free, and enjoyable. Knowledgeable, friendly, and super helpful! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Ivone Mendoza
    First time buying a car couldn't have gone more smoothly. Nader was very personable, clear/ straightforward, and helped get me get a great deal! Thanks again! Highly recommend!!! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Reagan Peralta
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Kaniyalal Shah
    Good and clear communication. In time based on appointment time and estimate for recall service | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ James Gibbons
    Such a great dealership. Always easy to get a hold of service and parts with no hassles. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Lena Sha
    | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Allison Torres
    The service team is great! | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Kenny Collins-Abri
    It was so easy doing business with you. Very friendly and up front about an issue with the car that they are going to take care of tomorrow | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Eli Quintana
    I am very satisfied with my purchase. I went in and I purchased a Tesla model 3 by a car salesman named Ro he was very kind and very patient with our questions he made the process so easy and fast highly recommend visiting, very friendly staff and welcoming. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Tony Mayo
    Awesome | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Blu Sanders
    I brought my vehicle in for a diagnostic because my check-engine light came on. The diagnostic showed that my battery was losing its charge, and I was told that replacing the battery would also resolve the issue with my rearview camera. Once the battery was replaced, the camera did start working again — exactly as they said. The frus | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Corbett
    Everyone was pleasant and helpful. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Brunner
    I appreciated the transportation to and from home to drop off and pick up my car….Service Manager Rocky was very thorough , professional, and helpful…. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Xiaoyang zhong
    Its good communication with the sale advisor over here, they make reasonable price for the car and my trade in value | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Ron Garcia
    Robert is very helpful to get thins done.. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Arlene Hunt
    | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Sumihisa Seo
    I update the comment. I bought the car here, but they changed whole tires to low qualities... Plz check your car carefully. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ chuy marti
    Zero starts will be better .. at first seem like a nomal service . I drop my car off next day ramdom text as welcome to team Volksgagen of Hayward. than few hrs after ramdon guy with no name given calls me try to sell some unralated to my request when I drop of the car. explain again all that I want done, guy calls back at end | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Clagg
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ William Matthews
    Dropped my car off for service and the team did a great job that’s why I keep coming back | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Monica Cole
    I must say that Ro was amazing and helped me get my dream car with no hassle. He was very friendly and communication was clear and concise on what was needed. I recommend him if you ever stop by to purchase a new vehicle. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Efrain Zepeda
    Great experience, I had have a great time hanging out with Ro, the sells man. Not pressured at all. Thanks guys. ???? | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Craig Maggiore
    Fast friendly service. Been going there for years. Always good service and friendly staff | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Justin Kuang
    Service was outstanding! Dropped off the car and filed the paperwork less than 15 minutes. Even offered me a ride back home. Amazing service and highly recommended! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Roberto Reynoso
    Fast reliable service. Shuttle service was decent to and from Team Volkswagen of Hayward! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Chris Linnevers
    The sales and finance teams were professional, friendly, and transparent about pricing. We drove away with a great car at a great price. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ E Chan
    Excellent service!! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Cynthia Silalahi
    Weird experience here. Scheduled a test drive based on a car on cargurus.com. Online reported showed a clean car with minor damage. When we saw it in person, there were multiple minor damages scattered all over the car. Definitely felt catfished. When we tried to negotiate a better deal due to the unreported damage, they didn’t budge | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ E LIPZ
    I saw what I liked, made my decision, and purchased a white Jeep_Polar 2014??. It was exactly what I needed, as roads & streets in my community are not all paved??. The transaction was seamless and in no time I was out driving my JEEP. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Navneeth Srinivasan
    | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Marlena Martin
    Best dealership service I ever experienced, they get your car right every time.?? I love them so much, especially Robert he has a good heart and he takes care of all of his customers.???? | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Srour
    Amazing service as always! Went above and beyond to drop off my car at my house. Best in class. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Iftikhar Khan
    Writing I had a very frustrating experience with this dealership. Communication is extremely poor. They never call back when they say they will, and I constantly had to chase them just to get basic updates about my vehicle. What bothered me the most is that they don’t keep their promises on repair timelines. Every time I was given a | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Juan “Joba” Barona
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Rick
    Connie was excellent and would highly recommend working with her. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Ly
    Came in a few hours before closing and they helped me walk away with one of my dream cars for such a reasonable price. Their team worked hard to get me the best interest rate despite the car being from 2018. Shoutout to the team and I’d recommend doing business here with them if you’re looking for a car ?? | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ m j
    I was treated very rudely by service advisor emilio or elmo I think, who was passive aggressive and showed rude behavior. and then when I complained to a manager, the manager basically invalidated me and dismissed off. he ignored the humiliation experience I received by the service advisor. there are many managers and as per vw haywa | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Amir Amiri
    Stress free service experience! Really appreciated how quick and efficient the process was | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Steve Bowler
    Great, friendly efficient service. And the picked me up and dropped me off too! | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Seng Xiong
    We had a wonderful experience purchasing a Honda Pilot with Ro. He was fun, friendly and professional. We even had a whole conversation about soccer. Unlike other dealerships where we don’t get to leave until dark, the paperwork process was quick and we were out of there in no time. Thank you Team Volkswagen of Hayward! | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Phillip Kim
    I’m writing this review specifically about the service department. Do your homework before bringing your vehicle here. I’ve owned multiple Volkswagens and have dealt with several Volkswagen dealerships over the years, and this was by far the worst service experience I’ve had. I brought my car in for a check engine light related to | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Tracy Huckaby
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Juan Lopez
    I've always had bad/annoying experiences with dealerships in the past until I've experienced this location! I bought a used car in this location last month and everything was very smooth and timely! The crew was great, especially the man guy himself, Ro! He made the whole experience a great one. Great attitude and communication throu | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ ke marotto
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Pearl Burton
    All the employees are professional and friendly. They work with you to be sure you understand what is needed to get the job done. They take time to answer any questions you may have. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Jenine White
    Customer service is always tip tier! Whether over the phone or in person. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Sean Beach
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    3/9/2026 12:00:00 AM | Google
  • ★★★★★ wei y
    Just bought a used Subaru Outback here, and the experience was incredible! A huge thanks for going above and beyond. And myy 60-year-old mom had a long list of very small, detailed, and picky requirements for cars we buy, but they handled everything with amazing patience in under 30 minutes. They made her feel genuinely respected and | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Dr. Alex
    It’s a new dealership for me. I felt welcome and well taken-care of during my recent service visit. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ m j
    I was treated very rudely by sales advisor emlo or elmo I think, who was passive aggressive and showed rude behavior. and then when I complained to a manager, the manager basically invalidated me and dismissed off. he ignored the humiliation experience I received by the sales advisor. there are many managers and as per vw hayward web | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Daniel johns
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Ronald Bailey
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    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Ivan Mykhalko
    We recently purchased a car through Volkswagen and want to share our experience with Ro, who helped us throughout the process. We filled out a request on the VW website specifying the model we were looking for. Most salesmen just sent SMS messages and didn’t seem very engaged. But Ro called us right away, clarified all the details, a | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Mitchel Herrera Quiane
    Had a great experience at Volkswagen of Hayward. The young gentleman who helped me was efficient and answered my questions. | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Tara Pratt
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Wong
    Leo and Yama are fantastic. I filled out an Autotrader request for more information on a car. Leo contacted me within 5 minutes of me submitting my request. Leo sent me the carfax and answered all of my questions without hesitation. He sent me a video of the car. Yama called me to follow up and offered me an option to place a d | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Tara Pratt
    Great service friendly staff. Timewise In-N-Out for 60 mile Service. Always have a great experience at Volkswagen of Hayward. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Ben Giambrone
    The “Team” was fantastic to work with! Highly recommended them for your next purchase. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ David Watson
    The people there were very attentive. Including getting me to and from the dealership. The issue dragged on a bit too much but that was unavoidable. Overall good result | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Beautyishere Hair Boutique
    Excellent customer service. Transaction was smooth and quick and I love my car! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Shana B
    Excellent customer service. Transaction was smooth and quick and I love my car! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Royce Johnson
    Scheduled appointment and promptly completed my 1 year maintenance, oil change and tire rotation. To top it off, my car exterior was cleaned and sparkled all the way home. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Victor Valdez
    Exceptional customer service from the service department. Highly knowledgeable tech helped us with the service for our car as well. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Marcelo
    I bought a 2021 bmw 430i from VW hayward, and i was not made aware that the car i was purchasing only had 1 key fob until we close the deal and I was given only 1 key. Edit: They also did not use my pre-appoved credit application, they used their own. Same Terms and lender and the contract did not specify what application was being | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Rodriguez
    Great experience, amazing customer service, and excellent price. I'm very please with this team | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ aztecaleny
    I couldn’t be more satisfied, grateful and happy. This team at VW Hayward worked so hard to get us the best deals. Connie were so helpful and supportive. Husband and I very happy with the deal the got for us. Very nice and courteous people. Great customer service. We will go back for our next purchase. | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Bessie Lou
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    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Connie Kelly
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    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Jason Mockbee
    Very helpful!!process was quick, very nice car!!very low price!! Low miles!! Awesome experience! | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Eduardo Bruno Rodrigues
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    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Hargi Kaplan
    Appreciate the pick up and the customer service. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Chris Jesberg
    The Team did a great job helping us purchase a car of a lifetime! Very professional, and helpful! I highly recommend you check in with them when looking for a vehicle. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Nathali Fregoso
    Excellent service. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Hyun Jin
    I recently purchased a car from Team Volkswagen of Hayward, and I must say Leo is hands down the best car dealer I have ever met. He made the entire process incredibly smooth and stress-free. I traded in my vehicle, and the entire team was professional and offered me a very fair and competitive price. Even after the sale, Leo has bee | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Mark Shaw
    The team was so helpful in my acquisition of a 2021 Porsche Macan GTS. From the first phone call to signing papers, Team VW made the experience both exciting and pleasurable. Sam helped me with sales and really knows his stuff. He knew every Option the car had and explained all of the features to me like he had previously studied it | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Art Aceves
    Great service! Engine Warning light problem was not the actual problem. VW found the real problem and fixed it without any unnecessary repairs ?? | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Julio Ramírez
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    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Laura Clark
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    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Povithkumar naidu
    The service at this center is very good. The staff are very friendly and explained options clearly. | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ albert sousa
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    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Travis Nelson
    Amazing team, they took care of me and really individualized everything I needed even found me better insurance!!! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Senor Boston
    Easily the best VW dealership in the area. They consistently send/email me service coupon reminders, to help manage the cost of maintenance. These coupons decrease the cost of maintenance service substantially. No local VW dealership does a better job than Hayward VW for this. You just can't beat them for this kind of thing. Plus, th | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Raymond Ramirez
    Spoke with Pedram and the team. Family walked away with an awesome deal and beautiful suburban. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Catie Hart
    Always nice, helpful, and timely. Car always come back cleaner than when I dropped it off. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Viktor Zakharchuk
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    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Peter Pachigalla
    Great experience. Yama, Pedram and Safi were great to work with. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Martinez
    Connie was such a helpful sales agent. She was very friendly and was able to get us what we were looking for and within our budget! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Sreejith Ravichandran
    I had a very good experience with the team at the dealership. They were very accommodating of requests and waited patiently. Quick shout out to Leo and his team. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Everett Alfonsa
    I had a lovely experience purchasing a 2019 BMW i3s. The only reason they are not getting 5 stars is due to how busy they were selling cars. Which is actually a good thing as I got a great deal and I’m sure others did also. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Kaniyalal Shah
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    2/6/2026 12:00:00 AM | Google
  • ★★★★★ J Fyne
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    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Felix Galaviz
    VW of Hayward has a supportive and helpful service staff. It’s a reflection of customer sales staff answering questions of concern that make me comfortable in purchasing an automobile.?? | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ JR
    Very helpful and answered my questions | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ jeesoon choi
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Zayar Oo
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Takla Channis
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Harry Harrig
    Team volkswagen did a excellent job on my id4. It runs great, I have not had any problem. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ John Hannon
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Pio Fortunato
    I personally worked with Nader to purchase my Subaru Impreza. This place is incredibly straight forward about everything and they are super easy to work with. Hopefully I dont have to but I would gladly come back here in the future. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Tim Hartman
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Christina Birden
    I highly recommend Hayward VW—they made my purchasing experience incredibly smooth from start to finish. Everyone was extremely friendly, patient, helpful, and thorough, with no gimmicks or hassles. They were upfront and transparent the entire time. I’m very picky and hard to please, but Yama truly stood out by listening carefully to | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Grace Membreno
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Castillo
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Evelyn Paez
    Great vehicle maintenance service, the team will go out of their way to make you feel taken care of. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Steven Roberts (Chappy)
    The best service! Really great service?? | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Pozo
    I’ve been bringing my car here every year for checkups, and I’m very satisfied with their service. The staff is always kind and professional, and they make sure everything is running well. They provide clear, detailed reports and let you know what to look out for or take care of next to keep your car in great condition. I really appr | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Gomez
    Very good service and professional thanks for the flexibility with my schedule | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Thanh Luong
    Rocky Laverne was great; he explained what was done and future services on the car. He also managed to have the driver picked me up at the end of the driver’s shift. Much appreciated. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Candelaria Hernandez
    Muchas gracias team Volkswagen of Hayward todos fueron muy amables y atentos en la compra de nuestro carro en especial los que nos atendieron consuelo y leo les agradecemos su amabilidad y toda la ayuda se que es su trabajo y se mira que lo asen con amor lo cual es maravilloso sin duda les doy las 5 estrellas ??y por supuesto que los | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Bernard Kress
    Great team, great buying experience and very courteous. Highly recommended. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Arben Sheri
    Just for oil change it’s to pricey | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ tracy m
    RUN away from this place. I made the error of giving them my business. They did not provide me with a sales contract and refuse to send it to me despite my many attempts to obtain it. They sold me a car with a cracked windshield that was masked with a sticker and was not disclosed. The car also had more hidden issues. The sales team | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Hojjat Gorji
    I had to pay 329$ just for diagnosis. Too expensive for diagnosis. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Brandy Collins
    This shop has been a source of poor service each time.of have arrived there. First they didn't take care of my car the way I requested them to and used aftermarket parts when I requested VW parts. Then they decided that I couldn't get the service I requested and let me drive off the lot with an unrepaired vehicle but still chose to c | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Benny Schapero
    All the guys at Team Volkswagen were great. Thanks to Leo, Yama & Max... By the way they told me say this or they would killed me. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Jose Marquez
    I recently went in for oil change. The service was excellent and i was extremely satisfied with how quickly yhe job was completed. The staff was friendly and welcoming. 1 | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Mary Gutierrez
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ joanna shylo
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Hong Padania
    We had a wonderful experience. Dropping off our car was quick and the service manager (Rob) was very kind and knowledgeable. We really appreciated the call when our car was close to being finished and also that our car was washed was pulled up and ready when we arrived. Absolutely terrific service. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Matt D
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ dJ Vandal
    VW Hayward continues to be flexibility of scheduling and service options. Service is quick and professional. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Yip
    Hayward VW is a great place. Now I know why they added "Team" to their name; they really have a great bunch of people working there. I purchased my id. Buzz pro S Plus elsewhere, but they will be my service pros. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Leanne Hemminger
    I drive out of my way to bring my VW here for service now. The staff is always so friendly, trustworthy, quick, and communicative. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Giavanna Bovone
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Katlyn Miranda
    Nader was great. He answered all of questions and was very accommodating. Would definitely go back for our next Subaru purchase | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Vanesa Berrospi
    Almost everyone say: Don't go to dealerships (due to the bad experiences) Personally I can’t complain, this is the best personalized and professional customer service I’ve ever had. Thank you so very much from the bottom of my heart to Leo and Zafid, for making the decision to buy a car easier and pleasant. I’m extremely happy with m | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Garrett Grebe
    Easy peasy purchase of a used car for my business. Would shop here again! Rocky was a great salesperson to deal with. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Willy Solano
    Great service got me in and out. Much appreciated. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Ephraim Cruz
    brought my car for recall service...they completed the service in timely manner and even gave my car a wash! now thats what i call excellent customer service ty???? | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Leanne Hemminger
    I had my car towed here after a faulty oil change from another shop. Emilio and the service staff were so helpful getting things taken care of and diagnosing and fixing my car in a timely manner. It made a frustrating experience bearable and I am thankful that they had me back on the road in a few short days! This location is farthe | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Haro
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ violet bahrami
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ hilda marquez
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Sumihisa Seo
    Tough negotiations like usual, but they are nice. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Phillips
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Sheena Agbaje
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Hartsuyker
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Chittle
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Leanor Rodriguez
    I could not start my recently bought used car in the cold mornings and needed a headlight that the car manual shows how easy to self repair did not work so I left my VW 2013 cc for five days they could not fix because it had a computer part that was discontinued and unavailable. I had to junk a car I bought from Road Runner Motors i | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Gilbee
    I am still waiting for a call back regarding a scratch on my bumper that wasn’t there before. I recently got my vehicle back from an auto repair shop where I had my bumper replaced from when I was rear ended. I dropped my vehicle off to get an oil change and tire rotation on Thursday and when I got home I observed a 4 inch scratch o | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Ajaykanth Satti
    We went to look at a Tesla and test drive the vehicle. While entering our details into the system, we asked to see payment scenarios for rough estimates only. I clearly told them multiple times that I did not want any credit inquiries. The salesman assured us that it was only for scenarios and that no credit check would be done witho | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Cedric Lee
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Sreenivas Devalla
    In and out in less than 2 hours. We picked our car, agreed on the price, and drove home with it. Overall, a very pleasant experience. I even convinced them to donate to my son's school fundraiser : ). This dealership will be at the top of my list for my next car. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Devin Maxwell
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ ROBYN PEDRO
    Team Volkswagen never fails me. I can trust that I’m always gonna get things done right. Thanks Robert for always looking out and taking care of my car needs. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Hao Chi
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Velilla
    Great and very professional staffs | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Sang Ahn
    Great service great knowledgeable staff very responsive. Would highly recommend! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Sertan Kaya
    Thanks for the ride! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ K Canty
    Excellent service staff is always friendly and explains everything | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Gianna Punzalan
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ amily van Galen
    Fast,Thorough ,Dependable and Accommodating Staff . | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Guadalupe Saldana
    I get a great deal with a Toyota car with low payments, and the sales man he work hard to get me a good deal, thank you I really appreciated. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Coyner
    Purchased a vehicle here. Rocky was extremely helpful and went out of his way to help us. I would definitely recommend this dealer and Rocky in the future. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ vicisa
    Friendly pressure free awesome experience | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Karen Abernathy
    Great service and explained the service in detail. Polite and friendly, they always go above and beyond! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ ihsan shaheed
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Martha Lemus
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ SHENGNAN GENG
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Dorinea “Dee” Robinson
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ MrTheez
    Outstanding service! Fastest ever auto purchase in a record time of 1 hr 30 mins. From walk on to lot, test drive, numbers, and signing. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Tom Deloye
    Professional, efficient, and welcoming dealership team! Was an awesome customer experience all the way around. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Bonnie Buckmaster
    We had a great experience with the Fresno Ca location. I purchased a 2012 Subaru Outback 2.5i for my daughter. She is extremely happy with it. The salesman was very helpful and friendly. We will be back and refer others to him. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Sanjay Arora
    Good team ready to help and make process faster for buying experience. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Da roll West Ton
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Lek Potharam
    I’m writing to share my recent experience regarding the missing right-side roof rail rubber on my Toyota Prius V, which I purchased for $18,900. After speaking with Pedro in sales, he and his sales manager, Yama, worked to order the replacement part. It took about two months, but I was glad to finally receive a call letting me know | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Adisa Salkic
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jason Kotsaftis
    I bought a pre-owned Jeep here and these guys were great. All professionals , nice and no games played. They also helped with financing and got me a good rate. Highly recommend them. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ tee m
    I had a pre- purchase inspection performed at Hayward Volkswagen, and the staff and service personnel were amazing. Emilio in the service department was extremely helpful and very knowledgeable. Thank you. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Griffin
    Fantastic service especially from Robert. They always take great care of my car | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ David Bloch
    Fantastic service and great sales department. Earned my business quickly. Would highly highly recommend | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ David Miller
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Javier Gomez
    Simple and in time | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Dileep Narayanan Nair
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Keven Davis
    I had several ID4 recalls that needed to be taken care of, and Rocky along with the entire VW Hayward team did an outstanding job. They made the process smooth and hassle-free, even providing me with a loaner car for the day. Excellent service, friendly staff, and top-notch customer care. Highly recommend—thank you, team! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Nicolau
    The dealership has been very good and proper since bought the Atos, keep up the good work | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Rich Alta
    In and out with a new ID Buzz in less than 2 hours. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Ann Saccomanno
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Patel Nisargkumar
    Great guys to deal with | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Kenny Cao
    Hayward Team Volkswagen is the best choice and reliable. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Blea
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Rosemary Comella
    I wish it were not so pricey but the service is excellent…. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Volker Jaedicke
    Very smooth and professional experience | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Jason Muñiz
    The folks who serviced my vehicle were on time, thorough, and made an effort to explain the services available to me when I checked in. The vehicle was ready when they said it would be, and the technician went the extra mile to see that I would get the parts that I needed. Can't reasonably ask for anything more than this! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ D Ay
    I just wanted to take a moment to share the incredible experience my family and I had purchasing our truck here. From start to finish, the entire staff went above and beyond to make sure we felt taken care of. I had the pleasure of working with Connie, Rocky, and GSM Rashpal, and I can honestly say they made sure I had no need to sho | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Marleny Cuellar
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ D Cooke
    Always a polite and knowledgeable team. I’ve been working with them for the last 10+ years and my car is still looking great and humming just wonderfully down the road. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Chris Peacock
    The team were very friendly and helpful. Worked hard get a deal that worked for us. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Cheyenne Selsor
    Great I love the support and attention | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Bev Daniels
    Service was excellent | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Romo
    Agent was very professional and did not pressure to sell. He provided very good information regarding the history of the vehicle that we purchased. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ SUDHIR NARANG
    Very good service, well in time, as I was informed by the front office staff. Also got space to do my office work with WiFi facility. Keep it up. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Magdalena Sharp
    Nader was very patient and pleasant to work with. We sensed an honesty that made us feel our purchase was the right choice. We will definitely come back when purchasing another car. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ colin jackson
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Carol
    Great service. They were able to fit me in same day and ready on time. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Ayala
    Everything was taken care for me by the employees here. They were very kind and thoughtful. The process was very smooth. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Alice Chan
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Niki Au
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Antwan Antwan
    The staff was awesome!!! ?? | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Rina Reeree
    I initially gave five stars for the service person Rocky was very friendly and knowledgeable , but I had to take two stars away because upon picking up my car, my battery was left at 19%. I feel as though they could complementary charged my vehicle also in the service notes. My brake fluid was at a negative they could’ve gave me | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Braeden Moinet
    Drove over forty five minutes under the pretense that I’d be able to drive one of their cars in stock only for them to tell me after I had driven through rush hour traffic that it would require a hard credit pull. I was very clear over the phone that I could not move forward same day and there would be zero reason to do a hard credit | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ James Salvante
    I scheduled a test drive several days in advance for a used vehicle on their lot. Upon arrival, the salesman walked me over to the car—only to inform me that I couldn’t drive it unless I completed a credit application and agreed to a credit check, citing “policy protocol.” This requirement was never disclosed beforehand. Had I known, | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ sai raju
    I went to Hayward Volkswagen looking for a specific used car they had advertised for sale. The sales agent casually told me the owner had taken it for the weekend for personal use. Fine, I thought—stuff happens. But when I returned a week later, the car was STILL unavailable because the owner was apparently joyriding in it again. How | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Jay Rock
    Please please do yourself a favor and check any kind of used vehicle you purchase from them. Most of their cars are auto auction buys with questionable history that shows as a clear car fax. I came here to view a car which looked great in pictures, and when I pointed out anomalies was gas lit by their team as a perfectly normal car. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Jason Beliakoff
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Ami McBride
    Very low pressure experience and I love my new car! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ richard norgrove
    The sales manager is a Rockstar, I had major service done, and they were very pro-style, I was also able to inspect part's, which is something I always want to see and learn. I shopped this major service around and I will allways take my VW’s here now! Good pricing and value | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Lara
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Jaidi Nachikethan
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Leanne Jones
    We are VERY satisfied with the service. This is the first time we needed to use your shuttle service. The car was clean and the driver was nice. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Tony Padilla
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ David Bowen
    Service was fast and efficient | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Jason Davies
    Very nice people, helpful and professional. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Melvin Faulks
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Bernie Tsan
    Fantastic experience from initial phone convo to driving off the lot with my new used car! Called and spoked with Yama and let him know my intention and expectation, and he made it happen for me. Bought the car the next day. Good job Rocky and Yama!!! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Tony Mayo
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Robert Tapley
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Ed Diaz Jr
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Adriana Flores
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Servio Castillo
    I’m giving them 5 stars! Their customer service was amazing, and my car was serviced right away. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Rosa Rodriguez
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Christine Pacheco
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Tapia
    Excellent service. Even though it is farther from my house than other Volkswagen service locations, I like to go there because they always have appointments available. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Raj
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Nunya Damnbizness
    Knowledgeable and Friendly, defying the dealership shop stereotype | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Ray Shiflett
    Nice sales team. They're well informed about their products, present information without pressure to buy. And the incenives from VW are pretty good now. We like our ID4! Two years later. Service from Team Hayward has been flawless . Everything addressed promptly and (nice touch) car is always returned freshly washed. . | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Tom Geary
    Robert and his team do a nice job. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Young Ger Seo
    I’m satisfied with their service. No issues after the service so far. The organizer is very friendly. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Chun Yiu Chu
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Akram M
    After about 4 phone calls and 3 emails, I got no reply from anyone here. I wonder what the owners would think about this lack of respect and lack of reply from this business. I would like to give a shout out to Zamir who couldn't even return my calls, and either he said he would or his colleagues said he would. Owners: please Ask Zam | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Kiran M
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    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Stuteville
    Connie and her sales manager were excellent to work with and we were able to do a quick transaction on a Friday afternoon with little to no fuss! Thanks for the excellent service and look forward to driving the new ID.4 with AWD!! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Chuck W
    You never have a second chance to make a good first impression, this place made a great first impression! This will be the place I go to for all my Jetta needs! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Lupita Jimenez
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    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Triniti Crump
    Always good service no matter who I talk to. Emilio was awesome this last time, specifically. I needed a part that wouldn’t come for a day or 2 & he expedited it by transferring it from a nearby Volkswagen! So my car was up, running & ready to go by the next afternoon :) Very appreciated. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Annie Anderson
    My experience with Team Volkswagen it was smooth pleasant I was pleased of the performance of Nader very kind very helpful giving me good advice what car that would be good for me to pick and the price is right I couldn’t ask for no better I trust Team Volkswagen because of Nader he’s a good salesman’s i do trust him fully this is my | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Sergio R
    Very helpful very respectful they made it happen. Drove off the law with the 2017 Lexus very happy. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Joey Li
    I had a great experience of trading in my Model 3 for a pre-owned Model Y here at VW of Hayward. Pedram and the sales team was able to get this transaction all done in less than 2 hours. Great customer experience. Keep up the good work! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Ricki Millett
    Needed Cable and WiFi Turned on while waiting for Car to be Serviced. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Noah Blumberg
    | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Ted Monohon
    The used car team made the process very easy and efficient. We did everything on the phone and they even delivered the car to me 2 counties away from Hayward. If you are shopping for a new or used car, I would at least stop by and see if your experience is the same. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Allen
    Rocky, the VW service team leader at the front desk was awesome. He was professional, personable, and knowledgeable. Had my car serviced and it was done in a timely manner. Was informed of possible issues in the future and the car was washed. The cashier, I forgot her name was pleasant and professional as well. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Khaled Zeer
    All the staff are very wonderful, good service, respect and excellent prices. I advise everyone to deal with them, especially Leo. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Gerald Ramiza
    Sales and service at Hayward VW are both terrific. I’ve only had excellent experiences over the years. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Kamran Gholamshahi
    | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ onkar singh
    My sales agent was the very best he understood me what I was looking for and ercomemd him to everybody | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ raffy luzuriaga
    From start to finish everyone was great. Starting with Rocky who helped us look at the vehicle, then the manager who met us with what we could afford. We didn’t waste time in making a deal and he was super straightforward and transparent. I highly recommend them. Nice people. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Siddharth Preetham
    Horrible. I went to buy a 2022 jetta cpo They upcharge for cpo but one of their CPOs literally smelled like cigarettes . When i confronted the sales manager abby about this he straight up lied about it not being a cpo (i checked carfax and it was) and orchestrated a whole skit on how CPOs are the highest quality- clearly not. Mike t | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Aditya Ganesh
    Very disappointed with the service. They gave back with grease marks on my car without cleaning. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Elena Drouillard
    I had an absolutely exceptional experience; the entire process was seamless, enjoyable, and without complications. I will definitely turn to them first for all future purchases, as they have truly earned my trust. If you're seeking excellent service with a vast inventory, this is the perfect place for you. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Rosaura Cardenas Rodriguez
    Place is clean. People are welcoming. They work to offer a good deal. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Isabel Galdamez
    The service they provide is given with excellence! The whole team is always kind and very helpful. I trust my car service to the team and when I get it back I know is in great condition. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Google Voice Account
    | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Marcos Salmeron
    Service and quickness to strike a deal is almost intimidating in a good way. Came in just to walk around and see a car that I had been eyeballing for a couple months someone ended up with a “how much you wanna pay” then to a “let me take one more look at the car” to meeting exactly what I wanted my monthly to be to the dime to then “ | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ kalani oatis
    | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Gay
    Very friendly, polite and professional | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ George Wong
    VW they are the best. No. 1 in my book.Thanks so very much to fix my car always. The best. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Da Robertson
    Sam was very friendly and helpful. All the staff were extremely nice. Glad I went there. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Brakeman
    I just had the best experience with the sales team at Hayward Team Volkswagen. I tip my hat to their kindness, care and hospitality. Their exemplary customer care extends to their giving you the best deal possible - your joy is their joy. I honestly was blown away by the warmth at this car dealership - they have a great ‘‘Team’ in | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Tami Lee
    Robert and the service team are customer oriented and easy to work with. Thank you! There were a lot of hand prints on my windows and weren't wiped off | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Coumou
    | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Dina S
    | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Robert Zarafshar
    Hands down, the most helpful, honest and trustworthy dealership that I have ever dealt with. Much gratitude to the team, they sure have all my future business.?? | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Cris Ortiz
    A great place to buy a vehicle, Nader of the Fresno location was of great help when purchasing my Impreza for a great price. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ blacky
    Excellent and timely service! | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Puen-Sadsad Family
    The invoice said “coupon discount” but did not specify any amount taken off so it appeared that I paid full price. The car wash was ok, it was still pretty dirty, and there was no prontout of the battery life results, so I have no idea what was actually tested or done to the vehicle except the fluids were refilled. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Ana F (ANABANANA)
    I really wish I didn’t have to give such a low rating, but I brought my car in for service and called three times beforehand to get a quote. Each time, the price I was given was different by the time I had to pay. That’s really disappointing because it felt like there was no consistency. On a positive note, the staff at the shop are | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Hunter
    Car has mechanical issues | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Angelita Custodio
    | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ ellen jovero
    | Read Full Review
    6/27/2025 12:00:00 AM | Google
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