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Mossy Volkswagen

★★★★★(75)read reviews

1695 Auto Park Way, Escondido, CA 92029

(760) 670-3535 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Christian Santisteban
My wife and I were helped by Austin, Daniel, and Son. Their customer service was amazing and never once pressured us into anything. They helped us find the car we wanted and even gave us a great deal for Christmas. They were willing to work with us every step of the way. They cut out all of the unenjoyable parts of car buying and ma | Read Full Review
12/22/2025 12:00:00 AM | Google
★★★★★ Kaelin Packer
What an incredible experience! Car buying can be so overwhelming but the entire staff at Mossy Volkswagen made the process so easy! Shout out to Kim, Jonathan and Jonathan for all your help with the purchase of my car for my future family, couldn't thank you enough! | Read Full Review
12/21/2025 12:00:00 AM | Google
★★★★★ Steve De La Cruz
Great experience buying a car for my college age daughter! The team at Mossy VW Escondido truly went out of their way to make a deal that worked for me and my family. Special thank you to the General Manager Kim, Trent and Natalia. Go see them when you’re in the market for a new car! | Read Full Review
12/20/2025 12:00:00 AM | Google
★★★★★ Mangy JC
Mossy Volkswagen has been an absolute pleasure to deal with throughout the process of purchasing my new VW. Both Daniel and his manager Trent were communicative and transparent during the weeks it took for the arrival of my new model-year car after stateside stock of the 2025s dried up. Mossy VW stands for honesty and integrity. N | Read Full Review
12/20/2025 12:00:00 AM | Google
★★★★★ Alex Kapetanios
I had a very good Experience with my new 2025 Volkswagen Tiguan Lease Purchase From the Management and the salesperson Daniel and they were very helpful. I strongly recommend this Dealership | Read Full Review
12/18/2025 12:00:00 AM | Google
★★★★★ John
Purchase a certified preowned car from Mossy and the entire process could not have been better. Frank provided the best experience I've ever had financing, and Natallia and Emilio completely rocked the sales experience from start to finish. They are truly a great team. Thank you!! | Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ shahla ghasemi
Very professional and excellent service | Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ Praise W
On Friday I drove to Mossy to look at a 23’ Model 3 Tesla and I was fortunate enough to leave with it. I was helped by a salesmen named Johnathan. He made my first experience of buying a car so easy. Throughout my appointment a lot of the staff came by to introduce theirselves as well. Leaving me feeling very welcomed. When going thr | Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ Mary Hildebrandt
We had a fantastic experience at Mossy Volkswagen in Escondido! We have bought/leased many cars in our now senior lifetime and this truly was one of the easiest and best experiences we’ve ever had. Francisco and Austin (as well as the finance person and general manager) were knowledgeable and helpful without the typical pressure one | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ M.H A
Vehicle Fire Incident and Manufacturer Defect: Caution on Product Reliability "I leased a Volkswagen vehicle from this dealership on late 2023. On May 2025, the vehicle experienced a total loss due to a severe fire, which was initially suspected to be a battery-related defect. While the staff at the dealership were professional dur | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Flor Leon
Love my new car ! Super easy and fast process. Son Huyhn helped me with the whole process and made the process super quick and easy. Highly recommend | Read Full Review
12/9/2025 12:00:00 AM | Google
★★★★★ Sam Velasquez
Such a great experience at Mossy VW Escondido! Son Huynh was an excellent sales man. He was very knowledgeable about the cars he sold. He made sure I knew exactly how all the buttons in the car worked before I drove off. Super satisfied with my purchase and the service I received. From the moment we arrived all the way to the financi | Read Full Review
12/8/2025 12:00:00 AM | Google
★★★★★ Flor Leon
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12/8/2025 12:00:00 AM | Google
★★★★★ Brittany Ross
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12/6/2025 12:00:00 AM | Google
★★★★★ laura webster
My experience here was great! Francisco was so helpful & went above & beyond out of his way when there was a mix up. Everyone was so friendly & Francisco was very informative & patient. The process was much faster than I was expecting! I would definitely come back for a new car here! | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Brett Melnick
Booked me an hour away for a service appointment during a work week. Asked to speak to a manager and Alex told me they cannot give that information out. | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ T G
Son H. and Frank the finance guy made the impossible, possible! Thank you for all your efforts. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Laura Mageefraker
The original guy that helped me was super nice That you | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ T T
Sales people will stalk you for ever even if you are not one of their customers. So annoying when they send you emails EVERYDAY! You ask them to remove you email from their communication list and they ignore you. The feature to unsubscribe oneself does not work, and it could be mainly done on purpose to avoid unsubscribing. Avoid pro | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Kam To
Ray is very motivated young man and genuinely wants to help. | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Ma Mu
I came in Thursday late afternoon. Next day early afternoon the beautiful car was mine. With great promotions, with dealer meeting price challenges, with Sales professionals Trent and Ray having shown amazing features of Volkswagen, and Financial Expert Frank getting the best loan rate for me. I got Taos 2025 SE. The car has great ac | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Korbyn Dicari
Great experience purchasing a car from out of state here at Mossy VW. Emilio, Frank and Jonathan were all very helpful and information. There was a hiccup or two along the way but the dealership made sure that everything stayed together and worked hard to get the process finalized. Would recommend Mossy VW anyone looking to purchase | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Gary Meade
Excellent customer service. Easy to deal with and got me out the door very quickly. | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ T T
Sales people will stalk you for ever even if you are not one of their customers. So annoying! | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ T T
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11/19/2025 12:00:00 AM | Google
★★★★★ Sabrina Vasquez
Francisco was very polite, professional and most important to me. Not pushy at all. Be respected my thoughts and requests. I was expecting to get a new car but, I am Thrilled I did | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Adam Gries
Was a pleasure working with the entire team at Mossy. Emilio and Son were very professional…immediate negotiations leading to a win/win out of the gate. I shopped around prior to calling…wish I would have called them first! Financials aside…it was refreshing to work with a sales professional like Son who demonstrated his detailed | Read Full Review
11/15/2025 12:00:00 AM | Google
★★★★★ Ivan Vega
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11/15/2025 12:00:00 AM | Google
★★★★★ Korbyn Dicari
Purchased a used vehicle from out of state, Emilio, Frank And Johnathan were all incredibly helpful and professional with the buying process. Couldn’t be happier! | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ Michelle Smith
So it the dealership it’s self was so warm and welcoming , no pressure , no piranhas trying to just get a sale! My Sales Consultant was Diane she was so friendly right from the start, she worked around my schedule and was all prepared with the car set up In the front when I cane in. She was extemely knowledgeable about the car I want | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ April Lovec
We highly recommend this dealership. And we recommend Ray reele Thank you for the very transparent transaction,Daniel thank you as well for all the very helpful recommendations and to Frank for being so kind and making thing stress free. | Read Full Review
11/11/2025 12:00:00 AM | Google
★★★★★ Cristina Ayala
My review applies to the acquisition department. They were very fair with me and they did their due diligence in evaluating my vehicle to ensure that it was a fit for them. It was. The process was smooth sailing after that. It was easier than I expected. I appreciate JC for his professionalism. He wasn’t distracted like most employee | Read Full Review
11/10/2025 12:00:00 AM | Google
★★★★★ Nicholas Sabadicci
Please don't give this place your money. I guarantee that you will get better prices and better customer service at literally any other VW dealership. I was treated pretty poorly when shopping for a GTI here.The manager tried to slap on a $4000 'maintenance' fee on the very last sheet he printed before signing without mentioning it | Read Full Review
11/10/2025 12:00:00 AM | Google
★★★★★ Jorge
I call Mossy VW Escondido and asked about a VW tiguan. Staff was so friendly and had an answer for every question I had. They took all my info made an appointment and by next day I showed up they had everything ready I was in n out with a new Lease in about 1 hour. Sales rep Francisco Tamayo gave me Great Service explained everythin | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Mark Sweeney
Their Service department will ignore all of your requests. You can tell them that the brakes in your car Don’t work properly for three years and they’ll ignore you and then as soon as that warranty is up. They’ll tell you. Oh well you should’ve had it done, Then. Scam artists at very best. Rude Service team never ever trust this plac | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Brian Sackett
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10/28/2025 12:00:00 AM | Google
★★★★★ Carlos Uruchurtu
Great Sales team. Emilio and his team were fantastic!! | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Cindy White
Great experience here at this dealership. The salesman, Son was awesome! We have bought several cars from the Mossy family, no haggling, easy and quick. Frank got all the documents done in 10 minutes. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Dina Tassin
Jonathan Avalos - Ortiz helped me with the car purchase and he was professional, helpful and knowledgeable. Excellent service! | Read Full Review
10/26/2025 12:00:00 AM | Google
★★★★★ Serg Rybakov
Bought a new Atlas Cross Sport for my wife a few weeks ago. I was working simultaneously with VW Encinitas and VW Kearny Mesa and ultimately decided to purchase the vehicle here. The entire process was smooth, efficient, and transparent — no unnecessary back and forth, just straightforward communication and fair pricing. Post-sale s | Read Full Review
10/26/2025 12:00:00 AM | Google
★★★★★ Rolf Hernandez
Jc was very nice in helping us and was checking back to see how we were doing with car | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Rosetta Sidon
It was the best experience. Laura was great at helping us and . Finding out our wants, helping to find the supply of our need. She was joyful. Not once did I feel like I was a hassle. She was very patient and made it sooooo easy to purchase what I wanted. | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Jason R.
Buyers please beware. My family and I had a horrible experience with Mossy. They will tell you whatever you want to hear to get you to sign and close the deal. Then tell you it’s your fault afterwards. The sales person after the fact even confirmed the deal he had presented to us, was not the same deal that finance drew up and was fi | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Darren De Vries
Jonathan and the sales team on Sunday afternoon October 19 were awesome. Quickly figured out what we wanted and delivered a smooth and enjoyable car buying experience. We love our 25 VW Atlas Peak edition, feels like we made the right choice after considering all options in the class. Also shout out to the service team for getting | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Nicole Cabrera
I recently purchased my car from Volkswagen and had an amazing experience! Jonathan the sales person and all the staff were extremely friendly, helpful, and made the entire process smooth and stress-free. I’m very satisfied with my purchase and would definitely recommend them to anyone looking for a new car. | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ Daniel Guerrero
Thanks to Francisco and Frank, my wife and I were able to get a brand new car of the year! They were very helpful and incredibly awesome! They accepted us unlike other dealership where they don’t even bother working with you! They treated us as their family and I’m so grateful and thankful because of them! I totally recommend this pl | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ Crystal Jenkins
Stop here are amazing they really went to bat for me I'm so happy with my vehicle I would recommend anybody going here. | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ Shahri Jones
My husband and I had a great experience buying our car at mossy Volkswagen Escondido. Son helped us purchase our vehicle and was very helpful and answered all of the questions. When there was a glitch, they went above and beyond to rectify the situation. | Read Full Review
10/17/2025 12:00:00 AM | Google
★★★★★ Gary Klockmann
I was told that my car needed a water hose replaced , I took them at thier word Labor 450.00 they did not replace a water hose , instead they broke off part 03H-121-118- Connection , which only needed an oil ring. 5 min. Repair 36.13 added coolant 35.00 Labor 450.00 a scam don't let them wook on your car period. I also bought a key I | Read Full Review
10/17/2025 12:00:00 AM | Google
★★★★★ juan morales
Awesome dealership!! The homie Son hooked it up and the finance department did an amazing job!! Would recommend anyone to come to this dealership and get yourself a car!! | Read Full Review
10/15/2025 12:00:00 AM | Google
★★★★★ John Giard
Good people, no high pressure. Felt like it was a fair exchange | Read Full Review
10/14/2025 12:00:00 AM | Google
★★★★★ Alejandro Barajas
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10/14/2025 12:00:00 AM | Google
★★★★★ J. Sauce
Process was a little lengthy (4hours) but seems my salesman (Son Huynh) did everything he could to get me into the car I wanted, for the price I wanted! Took my car in on a trade, let me look around and test drive a couple of GTI’s. Felt like a no-pressure experience. I would consider buying again if I decided to do another VW. | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ Kimberly Vernon
Best experience we’ve had with a car dealership! Son Huynh Really went above and beyond to make sure we got into the car we wanted. We are very happy with our new Tiguan. Highly recommend!!! | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ ronald balan,vaquez
The service I got from Volkswagen was outstanding warranty covered everything they fixed my wheel bearing hub merrisa helped me out every way she could, provide me a rental while my car was in the shop, I didn’t have Apple car play for over 2 years (Volkswagen Kearny mesa deleted off my dash board and wouldn’t help to fix it) merrisa | Read Full Review
9/13/2025 12:00:00 AM | Google
★★★★★ Darin Maxwell
It was a great experience. Ray Reel was very helpful and made the entire process very easy. The person who walked me through finance ( can’t remember his name) made it the best experience I’ve ever had purchasing a car. Thank you to your entire team. | Read Full Review
9/13/2025 12:00:00 AM | Google
★★★★★ Sheri Denice
The service provided by the sales staff exceeded my expectations. Austin actually delivered the car to my home in Encinitas to test drive. He was knowledgeable, personable, and professional. I got a good car at a good price. I’m very happy with my buying experience at Mossy VW. No pressure no stress. | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Dave Gilmore
Enjoyed the sales process with Mossy VW Escondido. Our sales representative Francisco was great to work with. Good selection of ID.4 inventory, and competitive pricing. | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Jason Iocco
We worked with Ray to buy a used ID4. It was a very easy and excellent experience. Ray was awesome! We were finding that almost all used car dealers were adding up to $4,000 worth of "dealer accessories". VW did not have any add-ons to their wonderful already low price. The financing department was also smooth sailing and excellent | Read Full Review
9/10/2025 12:00:00 AM | Google
★★★★★ Kathryn Cook
This week I purchased an Atlas Cross sport and I’m so happy with not only the car but the service I received while purchasing the car. Both Austin and Frank were extremely professional and knowledgeable. I never felt pressured or hustled like I have in the past with other car dealerships. I feel like I was able to score both a grea | Read Full Review
9/8/2025 12:00:00 AM | Google
★★★★★ Savannah G
I had a very positive experience here. I went to another dealership earlier in the day and left crying… but here they were very professional and kind, and I left with my dream car! The sales associate Johnathan, as well as his sales manager, were wonderful and stayed way after hours to help finish our deal. Frank in the financing dep | Read Full Review
9/8/2025 12:00:00 AM | Google
★★★★★ John Carpenter
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9/8/2025 12:00:00 AM | Google
★★★★★ Jessica Block
We had a great experience with Mossy Volkswagen in Escondido with Ray Reel. He was very knowledgeable and upfront about all costs, and made the process seamless. He even was able to get us the car I wanted from another VW dealership. Thanks so much Ray! | Read Full Review
9/5/2025 12:00:00 AM | Google
★★★★★ Brenda Wright
JC provided knowledgeable, friendly, honest and most of all, integrous service. After visiting several other dealerships and being offered less than fair offers, I found the exact make and model I was looking for. Although it had a few more miles on it than I had been wanting, like 5,000, the price made up for it and they didn't t | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Ryan Neisz
I had a wonderful experience. Son's approach to get me to the dealership was consistent but not persistent. He would check in with me every other day or so and just asked questions about my situation and reminded me of the rebates that were going to expire. I wasn't in the market for a NEW car. I wanted a used car. But he made a | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Monique Spencer, Shawn Hoskins
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9/1/2025 12:00:00 AM | Google
★★★★★ Jeffrey Regullano
Francisco was great to work with! Made the buying process easy and I love my 2025 Jetta Sport! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ SOAR 678
I purchased a 2025 Tiguan R-Line SE from Mossy VW and am happy with both the vehicle and the overall experience. Francisco Tamayo was my sales representative, and he was friendly and helpful throughout the process. His professionalism really stood out and made the shopping experience enjoyable. I would definitely recommend Francisco | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ John Johnstone
Whole process was trouble free. It’s been 15 years since we bought from Mossy and we had forgotten how good they were and how stress free they made buying a car. Our sales rep, Francisco, was excellent. Showed us the cars we were interested in and on the test drive was particularly helpful and made my wife feel comfortable driving th | Read Full Review
8/31/2025 12:00:00 AM | Google
★★★★★ Jon Baker
Dealing with Son Huynh was such a pleasure. The vehicle we were interested in wasn't available and was hard to come by. A week later Son called us to let us know that Mossy VW was getting one in. Love that he remembered us and had our back! Once we engaged in the sales/lease process it was smooth sailing. Never in my life have I ever | Read Full Review
8/31/2025 12:00:00 AM | Google
★★★★★ Thomas Bombardo
Austin, my salesman was great and patient, and Trent , the sales manager, came along and made the deal happen. Frank in the finance office was a blast! The low pressure team at Escondido Mossy Volkswagon, made for a great experience and now I'm ready to start enjoying my car! | Read Full Review
8/31/2025 12:00:00 AM | Google
★★★★★ Rev. Dr. Luther W. Symons
I came down from Orange County to work with the folks I know at Mossy. Louis, with whom I had contact by text, Emilio by email, set up the deal before I got there. Son and Frank helped me with all the formalities and I was on my way in an hour. Great experience! | Read Full Review
8/30/2025 12:00:00 AM | Google
★★★★★ Jovannah Gaytan
Easiest car buying experience I have ever gone through. Salesman Daniel was very knowledgeable and friendly. | Read Full Review
8/30/2025 12:00:00 AM | Google
★★★★★ Rick Jon
The leasing process was smooth and hassle free. Working with Daniel in sales to Elvis in finance department couldn't have been anymore pleasant. Also, a specail shout out to the sales manager Emilio who with his friendly and down to earth demeanor was able to convince me over the phone that Mossy VW will be the place that I was goi | Read Full Review
8/30/2025 12:00:00 AM | Google
★★★★★ Vince S
We recently purchased a new 2025 Mitsubishi Outlander from Mossy Mitsubishi Escondido. From the time we walked onto the lot and met our salesman, JC, we knew we could find the perfect car. Overall, the sales process was great, they had the car we wanted on the lot. Financing and legal was smooth & fast. Highly recommend Mossy Escondi | Read Full Review
8/29/2025 12:00:00 AM | Google

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