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Volkswagen San Francisco

★★★★★(47)read reviews

1525 Howard St, San Francisco, CA 94103

(415) 685-4079 Ask About Our Service Specials!

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Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: ClosedSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Minh Bui
Aldo Chavez is the man! Great communication and thoughtful responses throughout the repair. | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ Ricardo Gonzalez
I've been bringing my car here for maintenance for the past six years, and experiences like my most recent visit are exactly why I keep coming back. Frank and Aldo were outstanding. They were professional, friendly, transparent, and genuinely interested in making sure my car was properly taken care of. That kind of service builds t | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Marcos Salmeron
Amazing guy frank is such a great guy! | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Everett Carvalho
I've taken my 2018 Golf GTI here for repairs 3 times now and they have done a phenomenal job! My man and car advisor, Frank is phenomenal! He has taken care of me so much and my service is always flawless. It's fast, efficient, and reliable every time I come. I couldn't recommend this place enough if you have a VW and especially GTI' | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Jaymar Agtang
Aldo great guy did everything I needed especially warranties! | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Greta Waterman
Aldo was excellent! He so helped me... The car my VW ID-4 is raring to go! | Read Full Review
8/17/2026 12:00:00 AM | Google
★★★★★ JOHN HANNAH
I always receive great service from Craig. In and out on time. The Uber voucher is a great idea. | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Kris Poorbaugh
Can't say enough about the service team here. I had a warranty battery issue that turned into a month-long runaround with VW corporate, with every department pointing at another and telling me to kick rocks. The team at this dealership (Dave & Frank especially) went out of their way to ensure I was made whole. Highly recommend their | Read Full Review
8/14/2026 12:00:00 AM | Google
★★★★★ Andre Ferrigno
Aldo was a pleasure to work with. I had an important appointment so he made sure the car was ready early | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ David Yoshida
I've had several flat tires and Frank has always taken great care of my ID4. He's been so personable and professional! Also, very helpful with any and all service related issues. Thank you, Frank. | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Paco Thomas
I had a small emergency with my car. Craig took great care of me and got me in and out in an hour. | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ RANDY J
Frank was quick to respond and answered all of my questions. | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Scarlett Bush
Aldo helped me with my key battery in less than a minute. Yay! | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ JJAMISON JAMES
I want to thank Craig for taking such good care of my car last week. | Read Full Review
7/20/2026 12:00:00 AM | Google
★★★★★ Melson Mangrobang
Aldo was very helpful in explaining the repair needed as well as giving options for a tire upgrade. Been going here for years and always have a good experience. | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ maria b
I went to Volkswagen today, Aldo was very kind and helpful, he explained everything and made sure my experience was as simple and smooth as possible, I had to get my car back at certain time and he made sure to accommodate that. I am very grateful for his professionalism and outstanding customer service. | Read Full Review
7/15/2026 12:00:00 AM | Google
★★★★★ Admin Services
Frank Lee is the best service manager of all time! Fast response time, over & above service, honest, and he even finds me discount coupons when available. My precious car is in good hands with Frank! | Read Full Review
7/11/2026 12:00:00 AM | Google
★★★★★ Clifton Wong
I have been a customer for many years now and Frank Lee has taken great care of me through the years. He has methodically diagnosed each issue and given his honest opinion as to time needed to complete and or to service at a later time. To be honest, he is the reason I keep coming back to Royal Motors for my car's servicing. | Read Full Review
7/10/2026 12:00:00 AM | Google
★★★★★ Dr. Kimberly Cody
Craig is the absolute best. We have been coming here for years. There is no one else or place we would ever want to go. You guys are awesome. The team is knowledgeable, honest, and genuinely cares about their customers. They always explain things clearly, never try to upsell unnecessary work, and consistently provide excellent servi | Read Full Review
7/1/2026 12:00:00 AM | Google
★★★★★ Phillip Boureston
Great service from Aldo! | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ Anastassia Babanskaia
Five stars ALD! | Read Full Review
6/18/2026 12:00:00 AM | Google
★★★★★ janelly lopez
Frank is very friendly and helpful! | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ April Tamaddoni
The BEST experienced! Frank was super helpful, friendly, responsive, through and very communicative. Aldo was also very friendly with great personality. I came in for a recalled part and got that and more done!! Give Frank a call and you will be excellent hands! April T | Read Full Review
6/3/2026 12:00:00 AM | Google
★★★★★ Steve Labrum
Always first class! Aldo and the rest of the team are great! I’ve been coming here for years now and for good reason… Royal Automotive is the best. | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Adrian Gomez Farfan
Took in my car in for service/repairs. Frank Lee took care of me. Super professional. Very knowledgeable. | Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ Suzanne Harris
Aldo was extremely kind and supportive when it became clear I had a major and expensive necessary repair. He kept me posted as well as arranging a loaner car for while mine was in the shop. These days especially, personalized care is greatly appreciated. | Read Full Review
5/23/2026 12:00:00 AM | Google
★★★★★ Loc Le
Great price, they always top of my car fluid when I bring it in for oil change. Thanks Frank and VW Royal Automotive Group | Read Full Review
5/22/2026 12:00:00 AM | Google
★★★★★ Diane
I usually love getting a service here - Frank is great! But yesterday wasn't quite the same. When I got in my car, it had a weird smell, like someone had been eating onions or had poor hygiene. Then today, I realized my blue tooth was disconnected - I'll have to go back to get it fixed. Disappointing! | Read Full Review
5/22/2026 12:00:00 AM | Google
★★★★★ Mathew Mendoza
Frank Lee has the best customer service anyone can give! No wonder why he’s been with the company for this long! Fast turn around time and always responds in a timely matter. | Read Full Review
5/20/2026 12:00:00 AM | Google
★★★★★ miriam ayala
That was amazing and such a positive experience! Who would have thought that getting an oil change and thorough inspection would be so easy?! I am here in SF for a few months from Seattle, Washington, but what a treat it was to receive such swift, outstanding customer service for my VW Tiguan! From the minute I called to set up my a | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ Marietta Cinco
Great customer service! | Read Full Review
5/6/2026 12:00:00 AM | Google
★★★★★ Gloria Gilmore
Frank is the absolute best!!! My used vw i got a year ago needed 5000 dollars worth of work and my warranty only cover half. I had to come up with the other half... while moving to texas.... im not rich. I dont know how he did it but I ended up only paying 1600. He really worked with me, was patient and understanding and im so greatf | Read Full Review
4/28/2026 12:00:00 AM | Google
★★★★★ B W
Looks like a clean & professionally run place which is always a nice surprise in the city. I came in for basic maintenance and it took about 1hr45min from handing off my car to getting it back. I’d happily come again. | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Kevin Witzberger
Outstanding service! Probably the best service I have experienced. Aldo Chavez kept me informed throughout the week on the status of my vehicle. They honored the extended warranty just like they said they would when I bought it from them. Overall, just a great experience. | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Avery MacDonald
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Val Estrella
Excellent customer service by Frank Lee. | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Luke Reynolds
Very happy with the turnaround time and thoroughness. They provided a video walk through and documentation of needed work. Knowledgeable service rep. Easy to pickup. Able to text them and review and approve things electronically. All around I'm very happy with them. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Deontae Prohaska
If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed there. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ m karpys
I tried calling them for 40 minutes, no one answered. Waste of time. Terrible service. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Jasmine Webb
Frank, the supervisor at this location assisted me with my Volkswagen Tiguan in 2024 and 2026. Thank you for everything! | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Gad Heinic
| Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Boris Cherny
| Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Jack Brancheau
Super smooth, transparent, friendly process. Aldo and the team were great! | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Luke Powell
The best custom service for an auto dealership ever -- Johnny on the spot except his name is Frank. | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Elfi Chandra
Frank is amazing! Thanks | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Mark White
I have been taking my car here for years. They are professional and friendly. Made purchasing the car from them much better. | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Richard Troiani
Best service department ever!!!!! | Read Full Review
9/25/2025 12:00:00 AM | Google

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