Berge Volkswagen

★★★★★ Jaden Turley

You know you've come to the right place when the service manager has a framed picture of John Wayne in his office hanging on the wall. If ya'll were considering switching over to an automated customer service system for servicing DON'T. Brandy, Bel and Vince are Rockstars! I have had to bring my car in for a few warranty items and ha | Read Full Review

7/2/2022 12:00:00 AM | Google

★★★★★ Ronda Pavlenko

Brandy McKinnon, service advisor is absolutely awesome! Brought my Dad in with a cosmetic problem. She took care of it and was very informative. | Read Full Review

7/1/2022 12:00:00 AM | Google

★★★★★ Greg

Very nice place!! Brandy was on top of all my issues and fixed all of them!! Awesome VW dealership!! | Read Full Review

7/1/2022 12:00:00 AM | Google

★★★★★ Paul Nielson

We have a 2918 VW Atlas that has needed service multiple times. This last service was for the passenger airbag light that came on. The dealership needed the car for 8 days just to diagnose the problem. Then a few more to fix it. Shouldn’t there be a virtual queue where we could bring in the vehicle when they are actually ready to loo | Read Full Review

7/1/2022 12:00:00 AM | Google

★★★★★ William Shoemaker

Car listed on website is not actually available, was a customer order that the customer may be canceling. And then of course the 5 grand markup, which is should be noted is not on the web pricing. I'm going to wait or find a reputable dealership that isn't jacking up the price just because they can. | Read Full Review

7/1/2022 12:00:00 AM | Google

★★★★★ Noemaris Arroyo

Fueron amables y pacientes al contestar mis preguntas. Hicieron su trabajo buscando algun carro que se acomodara a mis necesidades. Julian habla español asi que fue más fácil clarificar mis dudas. | Read Full Review

6/29/2022 12:00:00 AM | Google

★★★★★ Megan Nash

I had the best purchasing experience at Berge Volkswagen! Casey was so friendly and easy to work with, and made the whole process very easy. I had spoken with a few other dealerships to try to locate my perfect new vehicle, but they were very high pressure and were just trying to get me in any car. Casey took the time to work with me | Read Full Review

6/29/2022 12:00:00 AM | Google

★★★★★ Liu Yen-Shao

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6/29/2022 12:00:00 AM | Google

★★★★★ Kris Powell

Nice, locally owned dealership with some awesome vintage VWs on display. No high pressure sales. Worked with us on price and financing. Friendly staff. In the 3.5hrs we spent there, we observed the culture a little bit and it seemed like the employees enjoyed work. | Read Full Review

6/28/2022 12:00:00 AM | Google

★★★★★ David Barlog

I experienced the definition of excellent customer service and teamwork this past week from the Berge Volkswagen service department. My daughter had driven from Denver, CO with her 8 month old son to spend some time with us in Phoenix. She had just purchased a Volkswagen Atlas from a dealership in Colorado. When she arrived she menti | Read Full Review

6/25/2022 12:00:00 AM | Google

★★★★★ shaun hightower

Have had really good luck with the service team. Did not get my VW from them, but would try their sales team in the future based on my service experience. | Read Full Review

6/24/2022 12:00:00 AM | Google

★★★★★ Adrie Salcido

Jordan and Earl made our experience so enjoyable. We walked in thinking we would have to come back the next day to finalize paperwork and get our new car and ended up leaving in our new car that same day! The process was painless. We told them what we wanted and they delivered even more than that! We will definitely be back for our f | Read Full Review

6/23/2022 12:00:00 AM | Google

★★★★★ Darla Tate

We had a great experience with service at Berge VW. Martin kept us updated and help us out way beyond what we expected. He was curious and professional at all times. Thank you for amazing service. Darla and Terry Tate | Read Full Review

6/17/2022 12:00:00 AM | Google

★★★★★ Lucas Libonati

This review is specifically for the service representative Bel and the technician Adam. When I had an issue with my vehicle, these two turned what was a very bad experience into an excellent one. The service that these representatives provided is what will keep people as long-term VW customers. So much thank you towards these two for | Read Full Review

6/17/2022 12:00:00 AM | Google

★★★★★ kevinichrist1

Berge Volkswagen deserves 5 stars. We had a great experience there. Brandy in the service department, is amazing. She understands what great customer service means. We won't go anywhere else. Thank you | Read Full Review

6/16/2022 12:00:00 AM | DealerRater

★★★★★ Wildflower Classic

It's hard to trust them with my vehicle when they aren't prepared for a scheduled appointment. They wonder why I'm skeptical to do business with them when they lost their contract with the rental company and didn't have the decency to call and let me know that. I arrive and wait 40minutes while they run around making excuses. Please | Read Full Review

6/15/2022 12:00:00 AM | Google

★★★★★ Jon L.

I have been this dealership multiple times, they are from good to very good services for sure. | Read Full Review

6/13/2022 12:00:00 AM | Google

★★★★★ A Z

No response to credit app online after a week and I’m still unsure where my info went. Reception answers and transfers you to Finance guy and the phone rings and then disconnects, 3 times I tried. I call back and the receptionist says “let me try again” so she obviously sees I’m being disconnected and doesn’t bother to call back. Ult | Read Full Review

6/13/2022 12:00:00 AM | Google

★★★★★ Lauren M Lopez

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6/11/2022 12:00:00 AM | Google

★★★★★ lixiang li

bad service !!! they're big lies just change the battery and they told me should pay 400$ to check before change the battery. be careful to choose the store as they will let you pay a lot. | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ Joshua Collazo

Brandy was amazing she was able to help my friend with his car without an appointment she got us in and out of there with no problem. If you need help go see her. | Read Full Review

6/3/2022 12:00:00 AM | Google

★★★★★ Breanna Pribble

Brandy was amazing with getting my car in for what do maintenance and keeping me and my husband updated about our vehicle! | Read Full Review

5/27/2022 12:00:00 AM | Google

★★★★★ Sarah VanHoogstraat

The service department at Berge is incredible! I went to get my 30K oil change at Berge (where I purchased my Tiguan in 2020).When I got there I found out I had not purchased the extended maintenance package like I thought, but regardless of the confusion, Chris and Vince covered the oil change. When I picked my car up I thought I no | Read Full Review

5/27/2022 12:00:00 AM | Google

★★★★★ chad.bellows

Everyone was very polite and very easy to work with. I will buy from this dealership again! | Read Full Review

5/23/2022 12:00:00 AM | DealerRater

★★★★★ Rwalker

Excellent service from everyone at this dealership. Jordan Davis worked exceptionally hard to get me exactly what I wanted at the right price. The rest of the staff was also super helpful and friendly! | Read Full Review

5/23/2022 12:00:00 AM | DealerRater

★★★★★ Ken Butters

We bought a 2022 VW Jetta from Joseph and we were treated really well. Earl, his manager, made the process work out smoothly. There were only a couple hiccups in Finance, but Mitch promised to make it up to us with a dinner certificate. Although we haven't received it yet, I have no doubt we will soon! Overall, the sales experien | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ Carrie Allen

Service Dept was definitely backed up, had to wait weeks for a diagnosis. Martin in Service, was professional yet personablle,, while delivering the hard diagnosis on my vehicle and options. Thank you Martin. Honesty and trust is rare in this industry. | Read Full Review

5/22/2022 12:00:00 AM | Google

★★★★★ Kylie

My fiancé went in today to see what they could to to get him out of the car he was in due to being overcharged and finding something better priced and better overall. The General sales manager, Earl, was the WORST and most horrible person. Using vulgar language towards my fiancé. Calling him a “worthless piece of xxxx” and saying “xx | Read Full Review

5/21/2022 12:00:00 AM | DealerRater

★★★★★ Linda Galperin

Scott Michael was fantastic. He got exactly the car I wanted in just 1 day, which is a miracle in this crazy auto market today. Berge VW gave me a fair price on my trade in. We continued with the same dealer in Washington for a long time, and we were hoping to create the same type of dealer relationship after moving to Arizona, an | Read Full Review

5/17/2022 12:00:00 AM | Google

★★★★★ Jesus Gil

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5/16/2022 12:00:00 AM | Google

★★★★★ william keach

Vince greeted me within seconds upon arrival and advised me they were backed up 3 weeks. I advised him it was a safety issue. Brandy then managed to squeeze me in. I strongly reccomed any one that owns a Volkswagen to bring there vehy here. They are amazing and provide exceptional customer service Great job guys ???????? | Read Full Review

5/14/2022 12:00:00 AM | Google

★★★★★ Jon Starnes

Very good buying experience overall.No pushy salesmen. Joseph was very helpful and i didnt feel pressured at all. Got the deal i wanted and left feeling good about my purchase! I would definately recommend Berge VW to anyone! | Read Full Review

5/6/2022 12:00:00 AM | Google

★★★★★ Aide Osinga

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4/30/2022 12:00:00 AM | Google

★★★★★ Alexis Torres

I had a great experience working with Brandy! She kept me informed and explained my services properly. Appreciate her and will come back just for her. | Read Full Review

4/26/2022 12:00:00 AM | Google

★★★★★ Eishwe Aung

Martin was nice but The Services was horrible. Never coming back to this location. I will pay for a good service elsewhere. | Read Full Review

4/19/2022 12:00:00 AM | Google

★★★★★ Chad F

Brandy was the one that took my car in on a warranty, and she was fantastic. Unfortunately, due to an unforeseen issue, I have to bring it back but she has been nothing but absolutely wonderful through. | Read Full Review

4/14/2022 12:00:00 AM | Google

★★★★★ Regina Lue

Bel at Berge Volkswagen is one of the best service people I have ever dealt with. He has always gone above and beyond the call of duty. Courteous, friendly and respectful. Ask for Bel the next time you bring your car in for service and he will treat you right! | Read Full Review

4/14/2022 12:00:00 AM | Google

★★★★★ Jennifer Vega

They’re nice when you’re buying but terrible with their guarantee service. After you buy, they just don’t care about you anymore!. Nobody takes care of you, everybody just looks grumpy and their waiting room has only 4 seats! | Read Full Review

4/14/2022 12:00:00 AM | Google

★★★★★ Jennifer Vega

They’re nice when you’re buying but terrible with their guarantee service. After you buy it they all change are just don’t care about you anymore!. Nobody takes care of you, everybody just looks grumpy and their waiting room has only 4 seats! | Read Full Review

4/12/2022 12:00:00 AM | Google

★★★★★ Chris hyun

We have been going to Berge Madza since 2015 when we got our first Mazda3. We showed up at the dealership at 7:22 pm.... they close at 8:00. Our first deal at Berge was a big deal for my girlfriend and to calm her nerves I told the sales person at close that we were not going to close on the car without a Diet Coke. The sales person | Read Full Review

4/10/2022 12:00:00 AM | Google

★★★★★ ChrisNBianca

We have been going to Berge Madza since 2015 when we got our first Mazda3. We showed up at the dealership at 7:22 pm.... they close at 8:00. Our first deal at Berge was a big deal for my girlfriend and to calm her nerves I told the sales person at close that we were not going to close on the car without a Diet Coke. The sales person | Read Full Review

4/10/2022 12:00:00 AM | DealerRater

★★★★★ Taylor Bowden

Brandy in the service department is awesome! She was kind and very easy to work with. Went above and beyond to get a stain on my interior that was left last time, out. If you’re able to work with her In the future you’ll be glad you did! | Read Full Review

4/9/2022 12:00:00 AM | Google

★★★★★ Robert Hensinger

Very friendly staff. Fast turn around | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Carley Englert

Stopped in to get my coolant topped off and Christian helped me out with resetting codes as well. Great group of people! | Read Full Review

4/1/2022 12:00:00 AM | Google

★★★★★ Pablo Channel

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3/31/2022 12:00:00 AM | Google

★★★★★ Mike West

Brandy in service was great to work with. Informative, prompt and thorough in explaining the issues and how we found a resolution. Thanks for all you hard work! | Read Full Review

3/27/2022 12:00:00 AM | Google

★★★★★ Jaclyn Bycott

Berge VW is wonderful and Brandy in the service department is excellent to work with! I highly recommend Berge VW service with Brandy!! | Read Full Review

3/27/2022 12:00:00 AM | Google

★★★★★ Stacy Yang

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3/26/2022 12:00:00 AM | Google

★★★★★ Michael Hale

Five Star Experience!!! Brandy was able to get me an appointment in days not the 4-6 weeks stated by other VW dealerships. They were able to replace the front and rear brakes at zero cost to me. I have a 2021 Atlas which unfortunately comes with grinding and poor performing brakes. I have taken my vehicle to be looked at 3 times at | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Michael Aumer

Brandi was awesome in getting my 2018 VW Atlas serviced for the 50,000 mile checkup. Also bought the tire warranty when I bought my VW Atlas and was able to get the road hazard adjustment on my 2 tires- Well done Brandi!! Thanks so much for your help!!! | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ D

Brandy went above and beyond helping me with the service on my Jetta. Together we figured out what maintenance had already been done by other dealers on my Jetta so that I could save some money on my 80k mile checkup. That ended up saving me so much money, she could have just rang me up and sent me on my way. I'll be driving the extr | Read Full Review

3/20/2022 12:00:00 AM | Google

★★★★★ bibianna baez

Brandy McKinnon is my service advisor. She deserves 10 stars. She makes sure my VW gets the service it needs to get back on the road safely. Patient & kind describe her well. Grateful For brandy. | Read Full Review

3/15/2022 12:00:00 AM | Google

★★★★★ Jared Mease

I bought the new 2021 VW Arteon from Berge Volkswagen last year and my sales experience was exceptional. I was able to get the vehicle I wanted with the financing incentives from VW Credit. My trade in value was unbelievable and helped me get into the car of my dreams. The whole purchase experience was completed in a mere few hours. | Read Full Review

3/15/2022 12:00:00 AM | Google

★★★★★ Gina Boone

Bel Karan. He is the best. He showed me how to find the lock on my car. I never new it existed. He is awesome possum. Keep up the good work! Thank you. | Read Full Review

3/10/2022 12:00:00 AM | Google

★★★★★ Lewis Smith

Pushy salesman and incompetent managers. | Read Full Review

3/7/2022 12:00:00 AM | Google

★★★★★ Shannon Krebbs

Bel Karam extremely nice guy. Thank for a great experience. | Read Full Review

3/4/2022 12:00:00 AM | Google

★★★★★ Teresa Pridmore

Jordan was knowledgeable about EV cars and helpful in our car buying experience. Donna went out of her way to be hospitable. | Read Full Review

3/3/2022 12:00:00 AM | Google

★★★★★ Rolando Quiroz

El servicio excelente! | Read Full Review

2/27/2022 12:00:00 AM | Google

★★★★★ Laura

Brandy was a great help to me at Berge. She was professional, proficient, worked well with her team to get me what I needed. She also explained everything to me so I understood the process and taught me a few tricks with me car. I really appreciated her work ethic and kind demeanor. - Laura | Read Full Review

2/25/2022 12:00:00 AM | DealerRater

★★★★★ Kayla K

Brandi @the service department is awesome! Every experience I’ve had at this VW has been great! | Read Full Review

2/21/2022 12:00:00 AM | Google

★★★★★ Jordan Coleman

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2/20/2022 12:00:00 AM | Google

★★★★★ Terri Mushat

Typical, grimey car sales on vehicles with overly inflated pricing. I wish I had kept my original plan and purchased a vehicle online. The car salesman held the keys to the car I arrived in from the moment I test drove a car and conveniently kept ignoring my requests to return them to me until after my husband signed for a new vehicl | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Trigger’d USA

Christian in the service department was a gem! He quickly addressed the issue I stopped in for with no appointment necessary. Very personable and friendly! Shout out to Vince as well! He happily facilitated and coordinated ever step of the speedy service :) | Read Full Review

2/14/2022 12:00:00 AM | Google

★★★★★ Ciara Bennett (RawHealingwMommaC)

All I can say is WOW! Came in with my mother to get a car and our experience was amazing!! It can be dreading going to the dealer especially when some dealerships take advantage of women and try to give higher rates and unnessecary add on warranties but not BERGE VOLKSWAGEN. We were able to test drive the vehicles we wanted. Everyo | Read Full Review

2/11/2022 12:00:00 AM | Google

★★★★★ Katy Roundy

We are so happy with our experience at Berge Volkswagen! Scott, Joey and Jon all helped the process go smoothly and all worked together to find the perfect Tiguan for us! We are so grateful for their help and LOVE our new car! | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ Swamy Sez

I had a great experience with the professionals at Berge. From test drive to trade in to finishing papers it was an excellent and seamless experience. Would/will use again for my next purchase! | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ Paul Speer

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2/10/2022 12:00:00 AM | Google

★★★★★ Chrissy Flores

I used to go to another VW dealership for my service and had numerous horrible experiences. Found Berge through Google and I am so glad I did. I happily make the extra 15 mile drive purely based on their customer service and attentiveness. So much so that I traded in my 2017 Atlas for a brand new one. Their service dept is extraordin | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Daniel Almada

Jordan Davis provided an excellent service. He is honest and made sure I had the best experience while at the dealership. I would recommend him as your sales expert. | Read Full Review

1/25/2022 12:00:00 AM | Google

★★★★★ Jon Shewell

Recently we went to Berg Volkswagen in Mesa, AZ to inquire about a noise in the door hinge of our Passat. We were expecting a quote for an expensive repair but instead we were helped by Chris Ferrari in the service department. He took our car and two minutes later brought it back fixed. It was just a screw that came loose and he tigh | Read Full Review

1/23/2022 12:00:00 AM | Google

★★★★★ Chester Gierszewski

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1/21/2022 12:00:00 AM | Google

★★★★★ Bonnie Brogan

Have check engine light on in my 05 beetle..was told they couldn't diagnose ( see )car for 11 days...unacceptable service times. | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ Austin Winter

Awesome service great people, no other option! | Read Full Review

1/17/2022 12:00:00 AM | Google

★★★★★ Petey Montoya

Brandy at maintenance desk! was wonderful she was the only one that helped me out out of the three times I went to get my car serviced she actually took her time and listened and actually got the technicians to work and fix my vehicle just because of her I had a wonderful experience. | Read Full Review

1/17/2022 12:00:00 AM | Google

★★★★★ Hope

Just recently purchased a 22 Toas from this location and the buying process was pretty standard. What was very upsetting was before agreeing on purchasing the vehicle I was promised my car would be detailed. Also was told to bring my vehicle in with a low gas tank so that they would fill my gas tank up for me. Which all sounded good. | Read Full Review

1/10/2022 12:00:00 AM | Google

★★★★★ Yousef Muasher

I walked in for help to get a battery for my car key. I was pleased to work with Mr. Bel Karam who was very pleasant and professional and helped quickly and efficiently | Read Full Review

1/8/2022 12:00:00 AM | Google

★★★★★ Slater Williams

Brandy and Jose at Berge VW are awesome! I needed help with my locking wheel nuts and they helped me right away and solved my problem. Thank you berge VW | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Giovanni M

Brandy at Berge Volkswagen is awesome. I brought my VW in for second time this year on DPF replacement which is still covered by the extended VW warranty. She was quick to answer all of my questions and if she didn’t have the answer she would get back to me with it as soon as she knew. Brandy let me know rental cars were available at | Read Full Review

12/30/2021 12:00:00 AM | Google

★★★★★ Veronica Nelson

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12/27/2021 12:00:00 AM | Google

★★★★★ Ruben Vigueria

Bel from Berge VW has been taking great care of us since we brought our Passat in for service in March. He's gone out of his way to make things as easy as possible for us and is always very kind. When he isn't available he makes sure his co-workers are aware of our vehicle issues and they are also very helpful and kind. I reccomend t | Read Full Review

12/23/2021 12:00:00 AM | Google

★★★★★ Samantha N.B.

Just bought my brand new Volkswagen Tiguan from Berge and I couldn’t be happier. Jordan was the sales consultant who helped me. He was personable, honest and really knew the product! John made paperwork seamless and easy. I highly recommend this team to help you! | Read Full Review

12/8/2021 12:00:00 AM | Google

★★★★★ JPRAGER

While I was visiting the Phoenix area recently I developed a problem with the automatic trunk latch on my Tiguan. It was late in the afternoon on a Saturday and I needed to drive back to Tucson for an event that night. I contacted another dealer near my location, but they said they were closing and couldn't help me. I contacted Berge | Read Full Review

12/7/2021 12:00:00 AM | DealerRater

★★★★★ morgan stone

Jordan Davis was nothing but helpful and attentive to my need and requirements. he didn’t pressure me into anything at all and did an amazing job helping my pick out my first car ! he’s a great sales man and if i was to buy another car i would 100% come back to him for help :) | Read Full Review

12/2/2021 12:00:00 AM | Google

★★★★★ Corey Evans

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12/1/2021 12:00:00 AM | Google

★★★★★ Trace Udall

The purchase process was seamless! Our interaction with every person at Berge was exceptional. Joey and Earl were great! | Read Full Review

11/24/2021 12:00:00 AM | Google

★★★★★ John Gebara

Go with Brandi!!!! She is super sweet super relatable and so so so kind!!!! She will take good care of you and cater to your every need to make having a Volkswagen and easy and efficient as possible!!!! Thank you Brandi I appreciate your kindness and your service and made my birthday a lot easier with my simple oil change :) | Read Full Review

11/22/2021 12:00:00 AM | Google

★★★★★ Skyler Fried

I gave them 2 stars because the work they did met my expectations however they do not complete work in a timely fashion and their customer service needs improvement. This is the second time I’ve had maintenance done at this location and I’ve noticed a pattern ignorance when it comes to communication. I’d be more than happy to share | Read Full Review

11/19/2021 12:00:00 AM | Google

★★★★★ Steven Lightfoot

I cannot began to explain the exemplary service from Julian, Scott, Jay-z, in finance, and the fixer Earl. They gave the gave us the best customer service, they deserve the best that this company has to offer it's employees, simply because they gave the very best. Bravo Gentlemen from me you, you will always be highly recommended | Read Full Review

11/17/2021 12:00:00 AM | Google

★★★★★ William Flynn

The entire car buying process was simple and no-nonsense, straight forward all the way. The salesman, Scott Michaels, was kind, friendly, knowledgeable and easy to work with. He kindly explained the entire operation of our new 2022 Passat SE making the transition to a new car smooth and easy. If you need a new VW, ask for Scott Micha | Read Full Review

11/16/2021 12:00:00 AM | Google

★★★★★ Jim Gaudiano

I needed service that should have taken 3 hrs because of a Doctor appointment Brandy got me done in 1.5 hrs in times like these with labor shortages that is above and beyond Thanks Brandy 5 | Read Full Review

11/16/2021 12:00:00 AM | Google

★★★★★ Jenny Marshall

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11/13/2021 12:00:00 AM | Google

★★★★★ Jennymarshall36

We love them. Great customer service was from Brandie McKinnon. She was friendly and professional. | Read Full Review

11/12/2021 12:00:00 AM | DealerRater

★★★★★ Reid Sullivan

Thank you so much Brandy from the service department for your help. So courteous and helpful. | Read Full Review

11/11/2021 12:00:00 AM | Google

★★★★★ Alexis C

Today I went into get my car serviced and Spoke to Bel on the phone who was super helpful and knows his stuff I told him I was on my way to work and I didn’t have much time he said come on down and we will take care of you! When I arrived Bel was busy with another customer Brandy saw me said I told her what I was there for she jumped | Read Full Review

11/10/2021 12:00:00 AM | Google

★★★★★ Jim Buswell

After getting the run around from other dealers I found everyone @ Berge to be very helpful. Bob Weaver did everything he could to make the entire process enjoyable and easy. I will definitely recommend them and return for any future purchases. Thanks for a job well done | Read Full Review

11/2/2021 12:00:00 AM | Google

★★★★★ Michael Blake

Very inviting place. No pressure tactics. Open and honest employees unlike the other places I went to. Will try and get my wife a car from there. Jordan Davis was awesome to work with and Earl was fun to talk with while he processed my deal. | Read Full Review

10/29/2021 12:00:00 AM | Google

★★★★★ Ty Martin

Purchased a new vehicle from Berge VW after what was the easiest, zero-pressure buying and trade-in process I have ever had. Beginning with an internet inquiry into a final out-the-door price, I received nothing other than excellent service from Bob Weaver. My questions were answered quickly and accurately; I received a written fin | Read Full Review

10/27/2021 12:00:00 AM | Google

★★★★★ Ian Dunlap

Bel was very helpful and got me in last minute to check my coolant. It was right at closing and he still took great care of me. Thanks Bel!! | Read Full Review

10/22/2021 12:00:00 AM | Google

★★★★★ Jessica Vance

I love going to my favorite dealership team, they are like family. | Read Full Review

10/21/2021 12:00:00 AM | Google

★★★★★ Paul Jones

Jeff was great! | Read Full Review

10/19/2021 12:00:00 AM | Google

★★★★★ Michael Cross

Jordan Davis was very helpful in getting us a vehicle. He was prompt and answered all our questions. We wanted to get in and out so he got everyone onboard to help make that happen. Jordan also came in on his day off to ensure continuity in the buying process. | Read Full Review

10/14/2021 12:00:00 AM | Google

★★★★★ Cheryl Burkey

This dealership is spectacular. The customer service here is much much better than other Volkswagen dealers in the area. They work diligently to be sure you do not wait long and that your service issues are resolved. Very friendly, professional and efficient. | Read Full Review

10/12/2021 12:00:00 AM | Google

★★★★★ Rene The Mechanic

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10/11/2021 12:00:00 AM | Google

★★★★★ Karen Black

Scott is a no pressure let the car sell itself ki d of salesman. Very sweet and professio al. Fou.d everyone e at Berg W to be very honest and sincere...you won't be disappointed. | Read Full Review

10/5/2021 12:00:00 AM | Google

★★★★★ Rob Tetlow

I went into Berge Volkswagen to have their service department take care of some recall items on a 2019 Jetta that they had informed me about, and while there, I was just looking at a few cars on their lot. There really was no intention on buying a new vehicle at that time, but I just had a few questions to ask Malek, and he was more | Read Full Review

10/5/2021 12:00:00 AM | Google

★★★★★ Donald Blackburn

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10/3/2021 12:00:00 AM | Google

★★★★★ Thomas Matibag

The best dealership ever! They help me got the first 2022 TIGUAN. Shoutout to scott, earl and charlie for being the best and helping me with the process. | Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Nathan McCutcheon

My wife and I had a great experience at Berge. Be sure to ask for Bob and Earl! Both are very easy-going and create a "no pressure" type of environment. | Read Full Review

9/20/2021 12:00:00 AM | Google

★★★★★ Amy Maher

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9/20/2021 12:00:00 AM | Google

★★★★★ Lorin Drexler

Absolutely fantastic dealer! I had nothing but a pleasant experience working with Brandy in VW service and Bob Weaver in Sales. I would recommend working with these folks in leasing or purchasing your next vehicle. | Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Anna Scholten

Jeff was a pleasure to work with in buying my first volkswagen. He was friendly and knowledgeable. He was quick to pull numbers and worked with my budget. Would recommend Jeff as a sales person to anyone who is looking to buy a car without the hassle. | Read Full Review

9/15/2021 12:00:00 AM | Google

★★★★★ Ben McDade

Fast and reliable Service advisor Bel Karam took good care. Would definitely recommend Berge for service | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Ivvette Reineccius

I would like to congratulate Bob, the head of the Service Department and his team for his excellence in Customer Experience and expertise, always going above and beyond to meet my VW’s preventive care and service requirements, since 2007. Thank you all! Cheers! IR | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Conner Helbling

Bob in services helped me. In and out with a new battery in 10 minutes. Great help. | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Joseph Tuatoo

Bob hooked me up with a new battery for my key, thanks bob your the man | Read Full Review

9/8/2021 12:00:00 AM | Google

★★★★★ Megan Blumenthal

I had a great experience with Scott at Berge Volkswagen! The whole process was fast and easy. I will definitely be back for future car purchases. Wonderful staff at Berge Volkswagen and a pleasure to work with. | Read Full Review

9/8/2021 12:00:00 AM | Google

★★★★★ Shen D

I stopped in & Bob in the service department checked my tire pressure and showed me how to reset my tire pressure light. He had me in and out super quick! I really appreciated the efficient and kind service :) | Read Full Review

9/7/2021 12:00:00 AM | Google

★★★★★ Melissa Shah

Great experience. | Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ Jodi Duran

We had an AMAZING ?? experience with Scott and the team at Berge!! Down to earth and made everything extremely easy and comfortable for us!! Will definitely return for our vehicle needs. | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Martin Ende

I had a real good experience with trading in my Impala for a new Tiguan SEL. The staff was very friendly, not the phony kind of friendly, but the real kind of friendly. No pressure, no hassle, just treated like a long time friend. I really appreciate Rohaine taking his time to go over all of the electronic features that the SEL ca | Read Full Review

8/21/2021 12:00:00 AM | Google

★★★★★ Isaiah Soriano

My visit here was nothing but great! Rohaine was an amazing help and I couldn't ask for better service and treatment, everyone there talked to me as if they knew me for years and it was just a welcoming experience. I would definitely recommend anyone looking for or trying to trade their car in to definitely come here! | Read Full Review

8/18/2021 12:00:00 AM | Google

★★★★★ Kevin Castorina

In for a quick bulb swap and Bob Herbold was there to help! Always efficient and knowledgeable, service keeps me coming back! | Read Full Review

8/18/2021 12:00:00 AM | Google

★★★★★ Albert John

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8/15/2021 12:00:00 AM | Google

★★★★★ william O'Fallon

Bob Weaver and Earl are absolutely fantastic. Zero pressure. Upfront snd honest sales. Can’t thank them enough. Our second car from Berge VW. | Read Full Review

8/14/2021 12:00:00 AM | Google

★★★★★ Andi Lynn

I always come here Magen my car is in need, Special shoutout to bob who helped me out so much today not only with what I came in for, but went the extra mile to replace the broken reflector I had. Thanks bob! | Read Full Review

8/12/2021 12:00:00 AM | Google

★★★★★ Sylina Langham

I went into Berge VW with a pre-approval from Capital One that I seriously didn’t think was a real thing. Lol! Scott assured me that it was and explained how everything worked. He was awesome at helping me find my options and let me take my time choosing. Earl in finance is a total genius at his job! He had the job done in no time, g | Read Full Review

8/12/2021 12:00:00 AM | Google

★★★★★ ???

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8/11/2021 12:00:00 AM | Google

★★★★★ Russ Burkhammer

Great place to have your Volkswagen serviced. Real nice staff . But they won't sell me that Karmangia. | Read Full Review

8/10/2021 12:00:00 AM | Google

★★★★★ GE3951

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8/6/2021 12:00:00 AM | Google

★★★★★ matthew minors

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8/6/2021 12:00:00 AM | Google

★★★★★ Mo Mo

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8/4/2021 12:00:00 AM | Google

★★★★★ George Pauli

I have a 2018 Passat and I needed a new battery in the keyfob. I called talked to Bel Karam and he said the job was easy, he could do it, and not to worry about any details. I drove in, met him at his desk, and in about 45 seconds I was done, no charge either! | Read Full Review

8/4/2021 12:00:00 AM | Google

★★★★★ Amanda Noble

I have not bought a new car in 18 years and was extremely hesitate to go through the process. My experience was easy with no pressures or hassles. Winifred M., my sales consultant, provide excellent service and did the process didn't take all day to put me on the car I wanted. | Read Full Review

8/3/2021 12:00:00 AM | Google

★★★★★ Devin Sirkus

I WISH I COULD GIVE MORE THAN 5 STARS We walked into Berge just to look, no expectation of buying. Joel and the entire team were incredibly helpful and amazing to work with. We wound up falling in love with a car, great a great deal and are so happy!!!! Couldn't recommend Joel and the entire Berge team anymore, they are the best! | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Robin Felger

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8/2/2021 12:00:00 AM | Google

★★★★★ bhavya arora

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8/2/2021 12:00:00 AM | Google

★★★★★ Jonathan Navarro

Recently went in for our first scheduled maintenance after our initial purchase. Bob was very professional and even was able to help us with some unresolved requests in a very timely manner. Exceptional service and look forward to working with him again! | Read Full Review

7/31/2021 12:00:00 AM | Google

★★★★★ Dwayne Thompson

Worst cars on the road today | Read Full Review

7/31/2021 12:00:00 AM | Google

★★★★★ Terri Perez

Bel Karam was very helpful in the repair of our vehicle answered all questions and concerns let us look at the problem ordered the right part and went above and beyond our expectations.. He's a keeper make you you take of him he is .asset to 3part came | Read Full Review

7/29/2021 12:00:00 AM | Google

★★★★★ Bertica Garcia Dubus

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7/29/2021 12:00:00 AM | Google

★★★★★ Jarod DeAnda

We purchased our vehicle from Berge VW in July of 2021 because we couldn’t find the car we wanted where we live in California. We worked with Jordan over the phone and he got the deal started for us. He picked us up at the airport when we flew in and took us to finalize the deal. They took excellent care of us while we waited for th | Read Full Review

7/25/2021 12:00:00 AM | Google

★★★★★ Rogelio Fabela

Jordan made it easy to buy a brand new car. No questions asked and was all about us. He was casual so it didn't feel like we were pressured and he was funny. The people at Berge were friendly and made you feel included. I was shopping for a month and some other companies and dealers were almost rude and didn't was to help us even tho | Read Full Review

7/24/2021 12:00:00 AM | Google

★★★★★ John Ridley

Great place to buy a car | Read Full Review