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Jack Ingram VW of Montgomery

★★★★★(94)read reviews

255 Eastern Blvd, Montgomery, AL 36117

(334) 649-7845 Ask About Our Service Specials!

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Mon: 7:00 AM - 5:30 PMTues: 7:00 AM - 5:30 PMWed: 7:00 AM - 5:30 PMThur: 7:00 AM - 5:30 PMFri: 7:00 AM - 5:30 PMSat: 8:00 AM - 2:00 PMSun: Closed

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Customer Reviews

★★★★★ Emilee Thomas
Louis was great. I couldn't ask for a better car buying experience! | Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ Rachel Free
Bert is great he has always treated me with respect and kindness. I am a repeat customer because of him. | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Ella L.
I was in the market for a dependable car for my daughter who often works nights. The second I walked through the door, the atmosphire was a combination of friendliness and professionalism. Troy L., our sales person, was very attentive and honest throughout the car buying process. So, the next time you're looking for a car, check out | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ amber jackson
????? I had a great experience with Troy Larkin and his team! I came in after hours to look at a 2024 Jeep Wrangler, and Troy stayed behind to help me. He and his manager worked with me, made the process quick and easy, and helped me get my dream car! They even gave me a full tank of gas. I truly appreciate the great customer servic | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Angie Lang
Bert and Tim did a great job. It was a seamless experience. | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Robert Dotson
Lin at Audi and Brian in finance were both great. Would recommend!!! | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Monique Miles
I had such a wonderful experience with Troy at Jack Ingram Volkswagen of Montgomery. He was incredibly kind, thoughtful and helpful. When an unexpected situation came up, Troy went out of his way to make sure both my niece and I were taken care of, and made what could have been a stressful day so much easier. His patience, kindness a | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Julie Head
Fast and easy purchase and trade process. Kudos to Dana, Robbie and Bryan for being excellent! | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Aiyanna Kanae'
This is my second time purchasing a car from them —8 yrs apart — and each time they have been so professional . Mr Troy was my rep and he was beyond great. While waiting on my car and paperwork he assisted with a small errand that I had to make and he was so helpful. Very personable person. Will always do business with them . They go | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Heather Evans
Bert was great. Thanks for an awesome quick easy transaction | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Santanna Huneycutt
Wonderful! | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Joey Dickey
Best experience I have ever had buying a car. The guys here were a blast to be around and done everything they possibly could have for us. Louis Phillips is the man to go to! | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ Amber Dickey
I cannot say enough good things about my experience with Jack Ingram Volkswagen! From the moment we walked in, we were treated with kindness, respect, and absolutely no pressure. A huge shoutout to Louis and Bryan — these two were AMAZING! They went above and beyond to make the entire process easy, comfortable, and enjoyable. They a | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ William Hill
What a great experience we had at Jack Ingram Volvo working with Louis! It was a friendly and professional experience. I highly recommend working with Louis and the entire team at Jack Ingram Volvo in Montgomery, Alabama. We are excited about our purchase of a 2022 Volvo XC-90! | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Derek Perry
We had a wonderful experience. We went in to pick up our Q7 from service and after just speaking with Herschell when walking in he became Our sales guy. Herschell was the best hands down. He and Bryan the finance manger made us feel like right at home. It's like we were apart of the family. After a few hours we left with a brand new | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Britt Howe
Louis was a ROCKSTAR! We've never had such a great car buying experience. From the low pressure sales approach to working with our tight timeline, Louis got us into our new Tiguan amongst some challenging circumstances. Dealership is located in Alabama and my husband was in our home state of Georgia working and I was across the co | Read Full Review
8/7/2026 12:00:00 AM | Google
★★★★★ Snail of Lore
Worked with Karson and was able to get a car that spoke to me! | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Savannah Holder
We worked with Troy Larkin and he was absolutely fantastic to work with! He made the whole process super smooth and was very straightforward and honest with us. We will recommend Troy to everyone we know!!! | Read Full Review
7/30/2026 12:00:00 AM | Google
★★★★★ Jessica Ballard
I had an outstanding experience at Jack Ingram in Montgomery! The entire team was friendly, professional, and made the car-buying process easy from start to finish. They were knowledgeable, answered all of my questions, and never made me feel pressured into making a decision. They worked with me to find the right vehicle and made su | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Nikki Weng
Bert is the best car sales man, able to answer all my questions. If you want a good experience come find him! | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ Ciela Roberts
Our experience with Louis and Bryan was absolutely outstanding! From the moment we walked in, they made the entire car-buying process easy, stress-free, and enjoyable. They were knowledgeable, honest, patient, and genuinely focused on helping us find the right vehicles without any pressure. The experience was so exceptional that we | Read Full Review
7/7/2026 12:00:00 AM | Google
★★★★★ Jordan Roberts
Louis and Bryan took great care of us! We enjoyed our experience! | Read Full Review
7/7/2026 12:00:00 AM | Google
★★★★★ Demarcus Sankey
Great experience! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Joe Stanton
Please read this. I noticed your business has some negative reviews that may harm it. If you want to remove negative reviews from your Google Business contact me via the details in my profile.After work you can pay.This step will have a significant impact on the long-term success of your business. Thank you. | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ Wendy Newman
Great used car buying experience at Jack Ingram! Troy was an amazing salesman! He was incredibly helpful and very responsive with communication. Brad was great to work with and very sincere in his intention to earn my business. Bryan made the finance part of the experience so enjoyable! 10/10 would recommend these guys for your next | Read Full Review
6/29/2026 12:00:00 AM | Google
★★★★★ Biggs Da Don Kelly
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6/26/2026 12:00:00 AM | Google
★★★★★ Deandra Goss
Learn how to teach your customers. Everybody deserves kindness and respect. | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Sydney Mello
The whole process was amazing! So smooth, such friendly staff, 10/10 recommend!!! | Read Full Review
6/13/2026 12:00:00 AM | Google
★★★★★ Toby Bensken
Responsible,reliable and always satisfactory work. | Read Full Review
6/9/2026 12:00:00 AM | Google
★★★★★ Jerome Hatchett
Louis and Tim were awesome! They were a huge help and I would recommend them to anyone. | Read Full Review
6/7/2026 12:00:00 AM | Google
★★★★★ jaice runnels
This was the best experience we could’ve asked for when buying a vehicle, we love our 2026 VW Jetta Sport! Karson took good care of us and was there to actually help us and made the process incredibly smooth, quick, and easy! Huge thanks to VW, you’ve got yourself some (eventually) returning customers ?? | Read Full Review
6/5/2026 12:00:00 AM | Google
★★★★★ Tatyana Boddie
Very pleasant experience! The staff and our salesperson, Louis, were very kind and patient throughout the sale! I wish the sale had just went by faster. We were there for quite a long time, but, other than that, I am very satisfied with the car! It would have been nice if the swag bag contained car accessories, but the cup is very n | Read Full Review
6/5/2026 12:00:00 AM | Google
★★★★★ Stephaine Mitchell
I bought a Tiguan back in march with the help of Louis Phillips and I love it!! He helped me get exactly what I needed at an excellent price point! He also continues to help by scheduling maintenance as I need. I will definitely be reaching out the next time I need a car! | Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ Normesha Pitts
Bryan, Tim and Karson took care of us! They made sure that we left with the vehicle we loved most no matter what it took! We really do appreciate them! Will definitely recommend them to anyone purchasing a vehicle | Read Full Review
5/30/2026 12:00:00 AM | Google
★★★★★ Gage Nelson
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5/29/2026 12:00:00 AM | Google
★★★★★ FinalPhaseTech
Excellent experience... | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Trey
Bryan was awesome quick easy and fun to deal with. Didn’t realize buying a car is actually fun | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Marion Chastain
Bert was awesome! He made sure the price was right! Reach out to him for your next car purchase ! | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Amy Wright
Great People! | Read Full Review
5/23/2026 12:00:00 AM | Google
★★★★★ Spencer Morris
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5/16/2026 12:00:00 AM | Google
★★★★★ Lillian Russell
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5/16/2026 12:00:00 AM | Google
★★★★★ Becky Watson
Bryan Tross was great!!!! | Read Full Review
5/8/2026 12:00:00 AM | Google
★★★★★ Joshua Eager
Linda and Jennifer helped me and my mother after her battery died in her Volvo and were the most friendly and helpful vehicle sales and repair representatives I’ve ever met and probably will ever meet. I’d give more stars if I could | Read Full Review
5/6/2026 12:00:00 AM | Google
★★★★★ chandler allen
Louis, Tim, and bryan were fantastic! We couldn’t have enjoyed our time more! | Read Full Review
5/3/2026 12:00:00 AM | Google
★★★★★ Isaac Gordy
Everyone here was great from Louis, Tim, Bryan. 10/10 experience would highly recommend using these guys! | Read Full Review
5/3/2026 12:00:00 AM | Google
★★★★★ TaCora CLark
I had an amazing experience at this dealership from start to finish. The entire team was professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to answer all my questions, explain my options clearly, and made sure I felt confident in my decision. The process | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Dallas Heath
Burt had a limp and Lois had a sick mustache. The finance manager really set the tone on the experience and the whole staff was great and very transparent. Highly recommend. | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Jer Chiglo
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4/28/2026 12:00:00 AM | Google
★★★★★ Craig Scott
I was not pressured and I was treated with kindness and respect. | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Fredna Grimmett
Excellent service that took care of me! Great experience! Go see Louis and the finance manager soon! | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ VJ
The past two weeks dealing with the service department at Jack Ingram Mercedes-Benz in Montgomery have been extremely disappointing. When we first purchased the vehicle in 2022, there were early signs something wasn’t right. At that time, they kept our vehicle for nearly five weeks—only for me to take it to Mercedes-Benz of Irondale | Read Full Review
4/21/2026 12:00:00 AM | Google
★★★★★ Rachel Adams
Amazing experience. The process was quick and smooth. Stephen was our sales guy and was easy going and not pushy which I love . Brian was our guy we signed papers with and he was very personable and quick witted too. He knows his stuff . It was a pleasure doing business with these guys . Would definitely give them my business again. | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Maria Erausquin
They were so patient with me! So happy with my vehicle so far. | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Cody Baker
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4/18/2026 12:00:00 AM | Google
★★★★★ Christine Ross
These guys are great, thank you Louis and Bryan! | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Mark Jordan
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4/11/2026 12:00:00 AM | Google
★★★★★ Nicholas S
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4/11/2026 12:00:00 AM | Google
★★★★★ Ragan Killough
I had an absolutely wonderful experience with both sales and the finance office. Very personable and worked with every requirement I had. I did not feel pushed to purchase either the car or the extra packages and they answered my questions with both knowledge and kindness. Will absolutely be a loyal customer here. | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Vernon Barnett
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4/9/2026 12:00:00 AM | Google
★★★★★ Jennifer Perreault
Great experience here! Our salesman Karson was so nice and made everything so easy! My daughter loves her Taos. | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ Kellie Kelley
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4/6/2026 12:00:00 AM | Google
★★★★★ Darius Kennedy
They are some great people and got your boy right. Run to Jack Ingram Volkswagen of Montgomery ???????? appreciate the mustache crew Louis and Tim. Thanks Bryan | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ Angel Howard
They are amazing this is my third car now. | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ Bert Sims
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4/3/2026 12:00:00 AM | Google
★★★★★ Emily Pinson
My husband and I and our 1 year old broke down on our way home to Missouri on a Friday afternoon and had to have our Tiguan towed to the service department. We called ahead and we were warned that they probably wouldn’t be able to look at it until Monday since it was 2pm on a Friday. We were completely understanding but also stressed | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Erich Nunn
I have nothing but good things to say about the service department at this dealership. I got jerked around and cheated about a warranty claim by a dealer in a neighboring state, and was dreading having to go to another dealer for service. Everyone at Jack Ingram, beginning with Jakila and Cory at the front desk, was professional, cou | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ lee blake
Was out of town and they took great care of me to get back on the road. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Baneese Blanchard
Chris and Michael were by far the best people in there. They for sure went above and beyond for me to drive off the lot for a new car today!! Will for sure be getting my business for now on!! | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Katrina Mcclain
Stephen Webster, is patient , kind, hard worker, and honest. He gets the job done. | Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ Kameren Williams
Stephen Webster was so helpful with my experience. He got me in a car the same I came to see him. He listened to all of my wants for the car I that I needed and checked everything off of the list. He also was very informative and answered any questions I had. I would recommend anyone come to see him. | Read Full Review
2/14/2026 12:00:00 AM | Google
★★★★★ Chris Nguyen
Saw a facebook marketplace post for a nice little Golf TDI, hit up Stephen Webster and gave him the date I was fixin to show up. Showed up, Stephen was there waiting for me. The car had some issues starting because of the cold weather, he was quick to make it right by hooking me up with a new battery out of his own pocket. Transactio | Read Full Review
2/14/2026 12:00:00 AM | Google
★★★★★ Lindsey White
I had an amazing experience purchasing my 2026 Atlas!! Louis Phillips was absolutely amazing. He was knowledgeable, friendly, and truly went above and beyond. He even delivered the car directly to my workplace, which made the entire process incredibly convenient and stress-free. From start to finish, everything was smooth and profess | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Teri Shewmaker
I have been using Jack Ingram for over a year now to service my Jetta, Cory in the service department is the best at getting me back on the road with scheduled maintenance for my car. It’s doing business with good people!! Well I can now add buying from Jack Ingram’s for the second time and Louis has helped me from the very first day | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Abi Edwards
Huge thanks to Stephen Webster at Jack Ingram for making my car-buying experience easy and enjoyable. Great communication, no pressure, and excellent customer service. Highly recommend! | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Keneshia Johnson
I had the pleasure of working with Bret Sims as my salesman, and I must say he made the car buying experience easy and hassle free. I look forward to working with him and finance team in the future. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Luke Malone
Purchased a Tiguan from salesman Louis back in Nov '25. Everything has been great. He followed up twice to check in. I would reccomend jack ingram | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Laketta R
My salesman was Fred Jackson. This wasn't my first time but my second time. Fred's detail to attention and customer service is top tier. I will always choose Fred and you should too. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Valencia Farrow
I cannot recommend Bert at VW of Montgomery (Jack Ingram) enough! He did an absolutely wonderful job assisting me and my family with our recent purchase. What really stood out was his genuine level of care; he consistently checked in on us and made sure we were comfortable every step of the way. If you’re looking for someone who prov | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Stephen Webster
Bert Sims is my favorite car salesman | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Jess
I was devastated when a deer totaled my car recently. I am so glad I came to Jack Ingram Volkswagen because this has seriously been the best experience I have ever had at any dealership, EVER! These guys and girls are fantastic at what they do. If I could give 100 stars, I absolutely would. Louis and Bryan were amazing from start to | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ India Gray
Excellent service, nice salesperson! | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ leeman422
If I could give “0”, zero, stars I would. The dealer basically committed what amounts to fraud. I took my VW in for an oil change and tire rotation the day after Christmas. When I went to check my tires (pressure check). I noticed that the service department did NOT rotate the tires as I paid them to do. I time this highly unethic | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Ty Mattox
I had a terrible experience with Jack Ingram. My wife leased a 2018 Tiguan from their dealership for years, and then bought the car off the lease. It was a lemon of a car that we have had to sell because maintenance to keep it running cost more than it was worth, and then we came to find out that the title was written wrong and now I | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Mori Mattox
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1/28/2026 12:00:00 AM | Google
★★★★★ Ethan Hand
Pitiful customer service. Cant hardly get a long detailed conversation out of the service advisors. Then charge you an arm and a leg for not even fixing the vehicle or showing the effort that they even tried. -10/10 wouldn’t recommend | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Jill
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11/28/2025 12:00:00 AM | Google
★★★★★ Emily Sanders
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11/28/2025 12:00:00 AM | Google
★★★★★ Seungho Baek
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10/28/2025 12:00:00 AM | Google
★★★★★ L&B Hart
Cory Green is a rockstar including the technician and the appointment coordinator. Parts department was spot on with making sure the part got here from Jacksonville on time. I came in late for an appointment and they still worked to overdeliver and get me out of there in time with a fixed up vehicle. Awesome job. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Elizabeth Peaden
I had the best experience with Jack Ingram Volkswagen! From the start, Bert was so helpful and so kind! My husband and I were very impressed with this dealership. Everything went so smoothly. John, the finance manager was also amazing!! I cannot recommend them enough! Thank you Bert and John for such an awesome experience!! | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Jordan Walker
Great service and really fast. Definitely recommend coming to see Bert at Jack Ingram VW in Montgomery. 10/10 recommended! | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Devin W
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9/28/2025 12:00:00 AM | Google
★★★★★ Kristian Walker
Highly recommend coming to see Bert, he was able to help get us in and out in our new vehicle! | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Sandra Taylor
Service Team great thanks for your help car running like new | Read Full Review
9/28/2025 12:00:00 AM | Google

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