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Serra Volkswagen

★★★★★(43)read reviews

1490 Center Point Pkwy, Birmingham, AL 35215

(205) 578-3376 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 5:00 PMTues: 7:00 AM - 5:00 PMWed: 7:00 AM - 5:00 PMThur: 7:00 AM - 5:00 PMFri: 7:00 AM - 5:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Jonathan Harkness
Ashley at the service department would get 10 stars if I could give her 10!!! She is absolutely amazing!!! She found exactly what I was needing when no other VW dealership would! I live in Haleyville, and she made it absolutely worth the drive! She is super sweet and willing to help in any way she could! If you go to any VW service | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Tahneiyah Ceasor
My Experience Was Amazing Tariq Was Amazing He Really Helped Me In Every Way To Get My Car He Was Patient Determined And Dedicated And I Love It I Recommend Him For Anybody Who’s Trying To Get A Car Fo To Him | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Richard Meriwether
I purchased a pre-owned car from Sarah oaks wagen 2 years ago and have enjoyed the car very much but I recently discovered I was sold a extended service contract / warranty that was not needed and it only lasted for 3 months due to the fact that the car that I purchased was still under factory warranty rendering and extended warranty | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Cvyna Monzon
We have a brand new 2024 car that has been having issues randomly not starting. We’ve taken it to the shop 2–3 times, and every time they told us nothing was wrong. Now the battery has completely died and left us stranded on the side of the road. On top of that, every visit costs us $800+ — never less — and the problem still isn’t | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Jacobi Commons
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4/7/2026 12:00:00 AM | Google
★★★★★ Richard Meriwether
I purchased a pre-owned car from Sarah oaks wagen 2 years ago and have enjoyed the car very much but I recently discovered I was sold a extended service contract / warranty that was not needed and it only lasted for 3 months due to the fact that the car that I purchased was still under factory warranty rendering and extended warranty | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ bhagyasagar vavilala
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3/29/2026 12:00:00 AM | Google
★★★★★ Step C
Tariq & Vince are the best! | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Bruce Dotson
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3/15/2026 12:00:00 AM | Google
★★★★★ Brian McNeil
Vince was the best and took care of us. Thank you! | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ George Mcguire
This dealership by far is the best. I've been going here over 8 years and always get the best service. New alternator and harness put on 3weeks ago. | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ David Justus
I drove almost 2 hours to buy a car from them when there are 3 other dealers closer... they went out of their way to get me my car... and since then have had service done ther by appointment... good class of people at all levels from sales to maintenance | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Mo D
I’m from out of state (ATL) here taking care of a family member, and I had to be referred to this location for a repair on my Nissan rogue at Serra Volkswagen in Centerpoint, Alabama, And I would recommend anyone to this location. The staff was so warm, inviting and professional. I kind of wish I had bought my car from here, big up’s | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ K H
Liz is the best!!! She will make your car buying easy and fun! Go see her asap!!!!!! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Angela F Horton
Tariq helped make the process smooth and easy. First time buying a car from a dealer and this wont be my last time coming here | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Junior Sanchez
Lizbeth sold me a car and I loved it?? | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Quaniah Dozier
Dre Sandlin 10/10 recommended! | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ George Mcguire
I've been coming to this dealership for 8 years and they've had some amazing staff members. When Amanda left the professionalism went away. I took my car there Wednesday to get a new alternator and harness that I had to literally drive to Kentucky to get because the staff in Service wouldn't look around. Today I received my car back, | Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ beautifully_flawed
Hey I wanted to give a huge shout out to Taylor Hines, Salomon Sanchez, Joe Nance, and everyone else that helped me on 02/05/2026. They were super courteous and professional in assisting me with my oil change dilemma. They got me and got me out. They informed me about an oil leak which I thought was fixed somewhere else but it wasn’t | Read Full Review
2/13/2026 12:00:00 AM | Google
★★★★★ David
Great place would recommended | Read Full Review
2/13/2026 12:00:00 AM | Google
★★★★★ Erika B.
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2/6/2026 12:00:00 AM | Google
★★★★★ Gary Shockley
Everyone here is helpful, friendly, and eager to earn your business. | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Amaya Westbrooks
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1/27/2026 12:00:00 AM | Google
★★★★★ Y R
Trabajamos con ANGEL BORJA su trabajo fue excelente , brinda la información muy completa , es muy amable , lo recomiendo 100% | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Justin brass
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1/27/2026 12:00:00 AM | Google
★★★★★ Jhailyn Hutchins
I had an absolutely wonderful experience working with Dalton! From the very beginning, he was kind, patient, and genuinely invested in helping me find the perfect vehicle. He took the time to listen to what I wanted, answered every question with honesty, and never once made me feel rushed or pressured. I am beyond grateful for the ou | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Truth Teller
Mark was very helpful and knowledgeable. He's also a very kind and easy person to talk to. Thank you for all of your help, Mark! | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ L D
My experience with, mark and his manager was exemplary. I had the best experience here with them I would recommend this dealership to friends family & friends of the family | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Sonja Mack
Never have any openings and hard to get on the phone | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ DWIGHT GREEN
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11/27/2025 12:00:00 AM | Google
★★★★★ E Ruby
Rating is for the Service Department If it weren’t for the technician who performed my 20K service and the two women in Parts and Service for their professionalism, I’d give Serra VW zero stars. After scheduling service, I was contacted by a salesperson about trading in my lease. I agreed to explore it, but without my consent, they | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Spencer Reese
Friendly, professional staff, exceed my expectations and listened to my needs finding a car just right for me.quickly made a deal,and drove the best value home. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Carla Hawkins
I am happy to say that I just purchased my 3rd vehicle from Volkswagen in Centerpoint, AL. I had a wonderful guy by the name of Mark to help me with my purchasing needs. He was patient, professional, knowledgeable and very kind. If you are looking for a great car, a great salesman and a professional and friendly environment, go to Se | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ J Warren
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9/27/2025 12:00:00 AM | Google
★★★★★ Zoe Hall
Liz and Theo in the Sales made an awesome team and made a girls dreams come true! They had THE car I was looking for and negotiation was straight to the point and no BS. Being that I live in AZ they were very accommodating and mailed, emailed and phone every time to keep forward momentum on the purchase. They made the purchase, paper | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Javier Irizarry
I had a deal made on a RAM 2500 on friday night July 25/25. Was supposed to come Saturday morning to pick the truck up. At 9 am the manager Jamecia text me telling me the truck was sent to Auction by mistake. Then tried to sell me a truck for over $10,000 more. I said no. On Monday he said truck was still at Auctuon but he could go | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Cammie S.
Look I'm not great with cars....the service department gentleman was EXTREMELY helpful and so kind. He took great care of me and didn't make me feel stupid. I was extremely nervous to go there but he had me in and out in a minute. Normally you worry that the dealership will rip you off...thats not what they do. I’ve not been so grate | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ JR Waters
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6/27/2025 12:00:00 AM | Google
★★★★★ Jezza greencrack
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6/27/2025 12:00:00 AM | Google
★★★★★ C Sherer
As I was traveling from Georgia to Alabama my TPMS light came on my Jetta. I stopped by Serra Volkswagen and Joe Nance in Service assisted me. He was very knowledgeable of the VW brand and assisted me with getting my tires checked. After the service and check out, he walked me to my vehicle. Great Customer Service and Support. Thanks | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Summer Allen
Took my car in for the first time. Easy to make an appointment and easy to get ahold of the front desk for Serra VW/ Nissan, but extremely hard to get into contact with the VW service department. An hour diagnosis took longer than expected (a whole week) and when it was over they told me I needed a new transmission and that it would | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Blake Canada
Worst service department we’ve ever dealt with! They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it towed a second time. We will never recommend Serra Volkswagen to anyone! They treat you like an idiot and take your money! | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Paul Marlow
Great dealership with great people making great things happen. These new body styles are legit!!! The redesigned 2025 Tiguan is totally rad. | Read Full Review
5/27/2025 12:00:00 AM | Google

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