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AutoNation VW Mall of Georgia

AutoNation VW Mall of Georgia

★★★★★(245)read reviews
3711 Buford Dr, Buford, GA 30519
(678) 745-9713 Ask About Our Service Specials!
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Service Offers

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    $8 Off Front Wiper Blade Replacement*Click Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
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    $119.95 Oil and Filter Service*Click Here for Details
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    $20 Off Genuine Volkswagen Battery*Click Here for Details
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    $25 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    $25 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 5:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Seungje Lim
    Mechanics in here were amazing. They replyed to my text fast and the repair as well?? | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Edgar Rosero
    They have been my favorite auto dealer since 2013. They don't play with the numbers and always do their best for their customers. I noticed genuine kindness and professionalism in the managers. However, my credit score helped me purchase my two vehicles. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Pamela Rushing
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Les Kimbler
    I have all my driving life said, "Never go to a Dealership auto service center. They are nothing but rip-offs." Today, AutoNation Volkswagen proved my point. Over this last weekend, I had an issue with my AC Controller in my car. My AC had worked fine until I pushed the Stop button after my son opened a window. When I tried to turn i | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Kate Taylor
    Jose was Amazing. The whole process was really seamless and the team was able to get us where we needed to be to make a deal. Will definitely be coming back in the future for our car buying needs. | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Greg Turner
    Excellent service! Got the car cleaned and had me in and out in 50 min for an oil change. I would highly recommend the service department. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Brandon taylor
    We purchased a VW Toas from this location this past weekend. Jose was one of the best salesman we have ever naught a car from. He took the time to get us the perfect car. After we decided on the car MR. Sung in finance took care of us and got us a great deal. Thank you guys for a great car buying experience. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Katrina Maddox
    Suad and Asmir were absolutely wonderful! They were thorough in their explanations of what was found, treated us with the upmost respect and gave us some peace of mind! We will definitely be back for additional service needs! Thanks guys! ???? | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Justin Mooney
    I had such an amazing experience with Rich and Ena. I trusted them to give me an amazing deal and thoroughly explained the process, and when we hit a snag they found a workaround. Great team all around! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Bree Ire
    I witnessed one of the absolute worst dealership experiences ever. Enamaro Adabamu kept insisting that in Georgia you cannot buy a car without a driver’s license. I asked him to show me the statute. He couldn’t because it doesn’t exist! You only need a state ID or license to register the vehicle, not to buy it. Then they offered a ne | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Rocky Ognio
    Dealer listed a vehicle in stock that they didn't have in stock. Wasted my time and were unable to show me any vehicles. Vehicles that aren't in stock shouldn't be listed as in stock. Employees were nice | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Travis J
    Went in for a recall. They handled vehicle with care, did a 2 at inspection & topped off my fluids and sent me on my way. Quickest recall work up I've ever had. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Gary Laszewski
    Wynton provided us a great experience as we purchased a Certified Used VW Taos for our daughter. Not only are we impressed with the Taos, but Wynton was so transparent and honest with us as we stepped through our buying experience. Thank you Wynton. | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Alexis Moore
    Service department manager is not very respectful. | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Russell Corley
    Very happy with our experience buying used car from VW Mall of Georgia. Vehicle was in excellent condition and dealership seemed to have taken the time to prep mechanically for sale and get it cleaned up. Special Thanks to our salesman Gregory Thomas! He was very patient with us and our kids even with it being after close on a Sunda | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Simona Stankute
    Huge thank you to Suad for getting me in and out for my oil change during my lunch break. Very kind, informative, and fast. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Verlanda Ambles
    Sami and Sung a powerful duo…. Sami was very consistent throughout the process…a great salesman that was very knowledgeable about the vehicle… APPROVAL was fast…. Thanks again Sami! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Rafael Santos
    I bought a car on Saturday 2/21/26 and everything went great. The Salesman (Sami) and Financial Manager (Sung) made everything easy and stress free. It was a very pleasant purchase experience. I bought the car and took it home. Then, noticed there was metal to metal sound over the next couple days when the wheels would move from a d | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ samantha lewis
    Very welcoming atmosphere. Kept you updated throughout the process. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Indy H
    Bought my first VW here! Staff was very helpful and super friendly being sure I was getting what I was happy with. Kevin and Sung were amazing throughout this process! I love love love my VW that burns 87 octane fuel!!! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Danielle
    Sami K and everyone that helped me get a new car on a quiet Sunday afternoon was awesome. Sami has been really easy to work, I highly recommend. | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Rafael Santos
    I bought a car on Saturday 2/21/26 and everything went great. The Salesman (Sami) and Financial Manager (Sung) made everything easy and stress free. It was a very pleasant purchase experience. I bought the car and took it home. Then, noticed there was metal to metal sound over the next couple days when the wheels would move from a d | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Pavel Danio
    Perfect service, special thanks to Josarie B. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Dylan Cass
    Had Greg work with me through the experience, had a great time. Super easy and didn’t have a bad experience. Highly recommend working with them and overall fantastic place for finding your first car. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Darline Coleman
    Excellent, customer service. I came in for an oil change. I was greeted with a smile, by a professional member of the service department. The waiting room was cleaned and comfortable. Suad assisted with securing my appointment. Check out was fast and easy upon completion. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Uldis Kaktins
    Excellent experience . Great consultation and explaination on the service before and after. Totally satisfied. Recommend AutoNation. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Fouquette
    The team, as usual was great. My only concern was what initiated the service call was a recall where the engine cover to replace the original cover was to be installed. I tried to get it on Saturday but was told that it had to be during the week because it was a recall. I made the appointment on a Monday afternoon leaving the office | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ dijon rodriguez
    Recently purchased one of my dream cars from them and the experience was a solid 10/10! If I could give more stars I would! Mark and his team made everything very easy to understand, with a fast process that would normally take hours to do at a dealership. Highly recommend | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Renato Grillo
    Very good! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Clint Griffin
    Just bought my second new car with the team at AutoNation Mall of Georgia. They are always so helpful. Josue was a great salesperson and Sung went above and beyond to ensure my payment was where I needed it to be. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Anel Coralic
    I came in for an oil change and my service advisor Asmir made the process very easy. I also like coming here for the inspection to know when I should change my tires and service my brakes. | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Ron Huber
    Love my new #25 VW Taos SE??, Grace and Charles were instrumental in getting me an incredible deal. Hats off to team VW Buford?? | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Christy Brown
    Wynton was extremely helpful. He answered all of our questions and wasn’t pushy. I would highly recommend Autonation for future car purchases. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ David Penman
    Sami and all of the employees were a pleasure to work with. They offered a fair price and made the car buying process simple. Highly recommended. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Siargey Pisarchyk
    Long wate time in the facility. Delayed responce from the service advisor. Confusing lease program. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Bobby Leo
    Great service. My second time at the facility and felt great. Everyone was very helpful. I was very satisfied | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Orlando Irsula
    Walked in to this AutoNation dealership and within two hours drove off with a nice looking set of wheels (including the car on top). Wynton was the superb salesman that helped to test drive what we wanted and later throughout the buying process. A great experience with Wynton and with Kevin online. Came out with a big smile and pl | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ chloe madden
    I had a very smooth time selling my car with Omar Talford :) they were fair with the pricing and not pushy at all which is rare at dealerships! I have nothing but positive experiences with the dealership side and service side! | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ John Kim
    Sami, Kevin and Song were the best! Not only did they make sure I got a very good deal, they made the entire process as smooth as I’ve ever experienced. I would definitely recommend them for anyone wanting to purchase a new vehicle. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Gertheia Thomas
    I purchased a brand-new 2026 Volkswagen Atlas Cross Sport from AutoNation Volkswagen Mall of Georgia and, unfortunately, my service experience since delivery has been extremely disappointing. Immediately after purchase, I discovered that the remote start feature via the VW/Car-Net app does not work, consistently displaying an error | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Ariel Phillips
    Wynton did a fantastic job of showing me the best vehicles within my budget! I was able to leave with an amazing car! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Richard Hermes
    Great service as always. The Service Advisor James was very helpful and friendly. This made the whole repair experience much smoother and less stressful. Great job! 100% Recommended! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Haley Ledford
    Josue, our sales consultant helped us from 2 hours away make a deal on a brand new 2026 vehicle. Coordinated everything including getting my new vehicle delivered after we came down and initially bought the vehicle so I could get my other vehicle back to north GA. Everything was easy and they even stayed 2.5 hours after they closed o | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Carl
    It was easy to make the service appointment for the time I wanted and the service advisor was right about the time it took to fix the problem. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ willie mcneal
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ IAN BECK
    Grace Baker - Pre-Owned Manager was Very Knowledgeable and Helpful in Making My AutoNation Automotive Experience Simple & Easy .. Friendly, Courteous and Very Professional .. Exceptional .. 5 Stars ?????????? | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Chadwick
    I had a great experience car shopping at Autonation Volkswagen. The staff were very friendly and not pushy or aggressive at all. I financed my new car and they were able to get me to a monthly payment I felt comfortable with. Vibes in the dealership were very chill. Very happy I decided to buy here. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Tina Simon
    I had my first service for the 2022 VW Atlas Cross Sport since my purchase at the Mall of Georgia VW. Brian McKine is wonderful. Very personable and great customer service provided. No Hidden anything, service is Above Board. This is why I continue to purchase my vehicles from VW Mall of Georgia. I am a long time repeat custome | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Valerie Houghton
    Great service and appreciate the photos of the service that was completed. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ David Tremblay
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ John Disney
    Everyone was professional and answered all my questions. No sales pressure. The whole process went smoothly they even have a service where they get you the best price on car insurance. That saved me about $70 a month had I stayed with my current insurance. Would definitely recommend this dealership to anyone. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Greater Atlanta
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ MAG CLOPEZ
    12/31: Thank you for reaching out. I had several questions. Unfortunately can’t stop by in the next few days. I changed the rating because of your prompt response. 12/29 Came by interested in the Mini Bus. Not one employee came to greet us. Probably they will all wanting to stay warm in the building. Take my business elsewhere. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Marc Forman
    Poor communication, factory battery cover not reinstalled after new $300.00 battery installed, Had to go back to technicians service bay only to find battery cover in garbage can, then had to remove battery to reinstall cover myself. Greasy foot marks on interior door panel and sill trim, car not washed. I would not recommend Autonat | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Alexander Park
    Called service, waited 10+ minutes to speak to a representative. When they picked up, i asked if the work that needs to be done to my car is covered under warranty. They said “one second” and hung up. As someone who works for a Volkswagen in Virginia, this place is a complete laughingstock. Go elsewhere | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Cook
    service was awesome !!!!!!!! | Read Full Review
    1/6/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Mitchell
    I been with this dealership service center for a few years now. Always great customer service experience! They're knowledgeable, friendly and attentive to my service needs every time. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Smith
    Had an excellent experience buying my car thanks to Moses. He was incredibly friendly, knowledgeable, and made the entire car-buying process smooth, easy, and completely stress-free. Moses was transparent, patient, and genuinely great to work with. I couldn’t have asked for a better experience and would highly recommend him to anyone | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Ajordable Designs
    Amir was such a pleasure to work with! He made the car-buying experience for my husband and I an absolute breeze. He’s such a knowledgable and genuine guy — it honestly felt like we’d known him for years. Great conversation, no haggling, no stress. We absolutely love our Atlas and couldn’t be happier with the whole experience. Highl | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Jane Johnson
    As always my car was well cared for. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Parker
    First off the showroom is modern, clean and very cool! Everyone said hello and went out the way to asked if I needed anything. From the sales manager to finance to Mr. Smith were all professional, no pressure and I got the exact vehicle I was looking for at the price I wanted. I definitely recommend! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Beverly Tolliver
    My service advisor was Quentin who has serviced me on numerous occasions. I’m a senior with limited knowledge, even basic of my Atlas. I’ve had service and numerous recalls with concerns. He’s very kind, patience, knowledgeable and explains everything fully for my understanding. Excellent at his job. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Morris
    Great customer service. Service completed in the estimated time frame. They took time to ensure the vehicle was sanitized before they returned it to me. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Gregg Hanson
    AutoNation VW Service team is always outstanding. Efficient and friendly! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Robert McMullan
    I recently purchased a 2024 VW Jetta and my Salesperson was Mark Stepherson. My intention was to look and test drive the vehicle, but the experience with Mark was exceptional. I purchased the vehicle that evening. Best experience in purchasing a vehicle in my life. I got a great deal from a very professional Sales Person. Thanks | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Villalobos
    You should go see these guys! Josiah was a great salesman and Josue was incredibly courteous (and nice to look at). No pressure from these guys either which was extremely comforting. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Hunter Mercer
    Outstanding customer service Moses was very helpful loved my experience | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Rose
    We had a great experience trading in our 2023 Jetta for a 2025 TAOS. We love our new Taos and Wynton worked hard to get us the car we wanted and a price that's affordable! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ WY Choi
    very kind , very fast | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Chris Mercer
    Helped my son buy his first car at this dealership. They were great. Easy process no pressure. Walked him through his first big purchase with great respect and understanding. Moses was a great salesman. He knew the car and all the details. Also no pressure. Did not push us to go over the budget. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ S A
    Very good experience with service shop and staff, SA Quentin was super professional and nice to work with. A++++ | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Grier
    UPDATE: After being told to reach out to the GM because they would like to make it right I did reach out twice today. Both times was told that the GM was in a meeting or could not find him. Both times left my name and number. No return call. PLEASE READ** Do not under any circumstances buy a car from here. I bought one IN July and on | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Hess
    I bought a 2018 Volkswagen atlas last year, at the time of purchase it had 85262 miles on it. The salesman and finance person at Autonation vw said hmm seems to be an issue with mileage cause they advertised the millage at 71k on original online pictures and ad. They told me the lower mileage on finance helps me. I didn’t really unde | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Kelley
    Just recently purchased a 2025 Volkswagen Atlas Cross Sport and I love it!! My salesman, Enamaro Adabamu was absolutely amazing! I got a great deal and a more than reasonable offer on my trade in. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Kierra W
    Amir was absolutely amazing!! He helped with everything. We will definitely buy another car from here! This experience has been amazing so far!!! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Ann W
    Amir was absolutely amazing!! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Ebony Smiley
    Ena was the super star of the day! He met us before we could get out of the car. I came in for a car and left with all of my expectations met thanks to him and his team. It was for sure a great birthday gift. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Austin Nix
    Ena was very friendly, kind and helpful in my decision making. Well informed with the processes and vehicle | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Victoria A
    Took my car to AutoNation VW in Buford for the first time and I was not disappointed. I was fed up with my terrible experience at the service department in Marietta. James at this location, the one who serviced my car was exceptional! He took his time to explain everything to me and addressed all my questions and concerns. Miles was | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ James Thompson
    Enamaro Adabamu was very helpful and knowledgeable. Even with freezing temperatures he didn’t rush any decisions. Came in with just an idea of what we wanted and left with a better ride than we thought we would. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ John Hartnup
    Having already purchased two cars from them over the years, Autonation VW Mall of GA is my go to dealership for new and used vehicles. The salesman, Winton, promptly greeted me on the lot and helped me get into a new ride for a fair price. Very pleased with the whole process. Thanks! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Karla Czafit
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Mauree Heller
    Great service experience. James and Brian were super helpful. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Randy Wilkins
    The sales person, Ena, was quick to help me and located the car I was looking for, which was a clean car with low miles in excellent condition. Every step in the process was professional, courteous without the car sales pressure. Loved the experience. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Adam Pulliam
    Suad and his team were able to get the recalls performed and AC fixed on my wife’s Atlas in a timely matter. I was also able to get a ride home free of charge. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael LaRose
    If you’re looking for a car reach out to Wynton at AutoNation VW in Buford! He was fantastic to work with and made the car buying journey far more pleasant than I have experienced in the past. Everyone we worked with at this dealership were very pleasant and helpful. When I’m looking for my next car, I’ll be stopping by here first. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Asim Musliar Akath
    Knowledgeable service advisors and staff. No excessive upselling which is great. Their guest workspaces could use some cleaning. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Harrison
    The Salesman Ena Adabam was awesome I needed to stay in my budget and Ena made it happen. He got me in a 2022 2500 Ram Truck to haul my Dream A1 hydrationstation. Thank You Ena for Making it happen. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Tomeka Joseph
    Excellent customer service! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Evan Sung
    I recently visited AutoNation Volkswagen Mall of Georgia to purchase a pre-owned Miata. Although there were a few minor issues during the process, the staff handled everything professionally and made sure things were resolved. I appreciated their honest communication and willingness to assist whenever I had questions. In the end, the | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Kendra R
    Amazing experience!! Working with Mark, I appreciated his honesty and professionalism. This was truly one of my best experiences purchasing a car! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Vincent Jackson
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ kboogie241
    Mark was an awesome salesman and help me get the right price and car. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ HAROLD WEISSMAN
    Great dealership, very friendly, very professional | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Nausheen Mohammed
    Asmir at Auto Nation Volkswagen was amazing! He was super kind and helpful. There was a mix up about a loaner car when I scheduled a service appointment. And when I got there, they had none to lend out. He tried to find one but wasn’t able to. He apologized and was able to get me on the schedule for the following week. He promised I’ | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ jean szetela
    You can buy a car anywhere but the service department is the backbone of a dealership to me. My scheduled appt for my 2015 Beetle has redeemed my trust in this service department. Most certainly due to Suad. I had very poor service years ago and found another repair center. That business retired so I reluctantly called AutoNation. Su | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Kathy King
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    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Christina Wright
    I have had a few decent interactions at this dealership, however my most recent interaction in the sales department has sealed the deal… I will not be going back. Last week, I talked to Enamaro Adabamu about test driving a Tiguan and potentially trading in my current VW. During our whole interaction, he was on his phone messaging or | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Cassie Kennedy
    Josue was a huge help in getting me the perfect car! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Cyndi Burrell
    Super friendly sales staff! Lydia was a pleasure to work with. There was no pressure she allowed us to take time to think about our purchase. Would buy from AutoNation Volkswagen again! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Kalnitz
    Jordan was fantastic! He knew what I needed before I even walked through the door. 10/10 would recommend. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Wynveen
    Thanks to Wynton and his team for the great sales and service. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve F.
    Best service and service advisor I have ever had and I am many decades old! Suad is a great communicator, helpful and on top of everything. This gent is a quality employee and they get my service all the time, even oil changes. Never disappointed but Suad is terrific! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Antwane Wallace
    Our experience has been great! We looked for a car and they were able to work out a deal. Christopher Conklin was our salesperson! Customer services was great! He has a bright future!! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Bonnie Boyette
    Great and quick service. Very happy with our new vehicle. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Angie Wright
    No haggling and no pressure — just straightforward, honest service. Brandon Rogers was professional, knowledgeable, and respectful of our time. It was hands-down the easiest car-buying experience I’ve ever had. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Eric Nguyen
    Jordan was great to work with. Helped me with all my needs and was very knowledgeable! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Darla Watson
    Excellent service! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Yemesrach Gebrehiwot
    Wynton was great he took his time with us and showed us a few vehicles that helped us make a decision if you are in the market for a vehicle bring your family here to see him! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Walker
    We had a great experience purchasing a pre-owned car from AutoNation Volkswagon. Josue was wonderful to work with and they gave us a great deal on the car. They detailed it beautifully as well. The only reason I didn't give five stars was because the battery died the day after I got it. They made it right replacing it with a new batt | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Ahilan M.G.
    The service charges are quite disappointing, they dont offer pick up drop free service for the 10k service and also charge for small things like tire rotation.. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Ariel T
    I’ve NEVER had an issue with my car since it’s been going up there to get serviced before until today. I noticed a piece that was already SLIGHTLY loose on the side of my car was completely broken ??. Of course no one mentioned ANYTHING to me about it, because I’m sure it was an accident. The guy who checked me in and out of service I | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Brooks
    Purchased a tire warranty when I purchased a new 23 Tiguan, I have tried to use the tire warranty because the tire constantly leaks air. They refused to replace the tire because they say it’s not leaking. I have taken it to three tire shops and have sprayed the tire myself with soapy water and watch the air come out. The screw placem | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Carol Clary
    Hey everyone! I just want to share with you guys that if you are looking to purchase a new or used vehicle you need to go to AutoNation Volkswagon in Buford, GA. And then you need to ask to see Amir Bajraktarvic. Sales Consultant. He is awesome! Polite, knowledgeable, patient but quick, actually listens to his customers and their | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Elman Estrada
    Had an amazing experience purchasing a new car at this dealership, Winston was very pleasing to work with and made the process nice and easy and showed great service the whole way through. Highly recommended and super happy with my service and purchase! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Luckey
    Update: recently had an issue and the car broke down. Quentin helped get it back in running shape. He is a great service consultant and the overall communication provided by him while the car is being worked on made the process a lot easier. I highly recommend him and Autonation. Great customer service. Quentin was great. He went | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Kristina Thompson
    I recently purchased a car from this dealership, and I couldn’t be happier with the experience. They were very professional, taking the time to explain everything clearly and making sure I understood every detail. The whole process was smooth, transparent, and stress-free. I highly recommend them to anyone looking for a reliable car- | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Esguerra
    It was a Very hospitable and professional experience. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Maura Rivers
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    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Souris
    They made the experiance easy and I did not have to spend my entire day there. I knew what I wanted and how much and they matched it. A great experiance. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Heather Ashby-Winter
    I was directed to AutoNation VW from VW Customer Care. Asmir was my service advisor and he is so kind and patient and answered all my questions honestly. I would recommend him to anyone and will make sure I contact him again when my little Beetle needs service. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Karen Thomas
    The folks here are always helpful and knowledgeable. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Danielson
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    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Edmund Duke
    Grace and Josue were awesome! They helped us find our new to us 4Runner. Would highly recommend them to anyone looking for a vehicle. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ MIKO ALI
    I recently had the pleasure of working with Amir at AutoNation Volkswagen Mall of Georgia. and I couldn’t be happier with the experience. From the moment I walked in, he was professional, knowledgeable, and genuinely attentive to my needs. He took the time to listen carefully, explain all the details about the vehicles, and answer ev | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Denise Blount
    Amir is an outstanding car salesman! From start to finish, he made the process smooth, stress-free, and even enjoyable. He was knowledgeable, patient, and really took the time to understand what I needed. Amir went above and beyond to make sure I got the right car at the right deal. Highly recommend him if you’re shopping at AutoNati | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Sanjay Kasi
    Recently purchased my car here and had a great experience with patient and friendly staff. Ena, Dino and Christian made the whole process smooth and gave me a great deal! Highly recommended if you’re looking for a VW! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Goodyear
    During a recent car search for my daughter, I had the pleasure of working with Lydia at AutoNation Volkswagen — and I can confidently say she was the best salesperson I interacted with throughout the entire process. Lydia went above and beyond to assist us. She was professional, knowledgeable, and truly made us feel like valued cust | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Austin Roof
    I cannot recommend working Wynton Cannady enough. Came in on his off day and spent numerous days advocating for improvements on our purchase. The communication and effort he went through to ensure the vehicle we were getting was in top potential shape was very appreciated. A breath of fresh air in the car buying experience. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Jenny Lee
    Friendly and fast service. Very good with follow up although, they couldn't diagnosis | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Ross
    Absolutely outstanding customer service! Mr. Amir was the kindest, most knowledgeable sales rep that I have had the pleasure of working with in all of my years and car buying experiences. Amir's knowledge and professionalism are unmatched. He worked diligently to help me find MY perfect vehicle. Amir has earned all of my current and | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Beverly Dawson
    Amir was fantastic to work with! He was extremely professional, honest, a joy to speak with and made the entire car searching/buying process simple and stress-free. I never once felt pressured as you can at many other dealerships, and he took the time to answer all my questions. If you’re looking for great service and someone who gen | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Amber Thompson
    Brandon was an amazing salesman. He was very patient and chill as I searched for the perfect ride, he didn’t apply any unnecessary pressure which made working with him a breeze. I definitely recommend this dealership and specifically Brandon. I even got a sandwich for lunch while I was there.:) | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Sam
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    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Emily Francois
    The team at VW Mall of Georgia were amazing!! Ena helped me find exactly what I was looking for and made sure everything went smoothly with my trade in. so couldn’t be happier with my 2025 VW Tiguan SE!! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael & Haley Lewis
    Amir is an awesome car salesman! He was friendly, knowledgeable, and made the whole process smooth and stress-free. He really listened to what we were looking for and went above and beyond to make sure we got the right car. Highly recommend asking for Amir if you’re shopping at AutoNation Volkswagen! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Duke
    Josue and grace took great care of me and my husband. Showed me the car and answered any and all questions I had. Make sure to ask for Josue when you come in!!! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Sills
    I’ve been going to automation Volkswagen mall of Georgia for several years with my 2018 Tiguan for service, so it was only right when I was ready to upgrade I go there as well. After searching online I was matched with Sami K. as my sales rep. and in about 4 days I was closing my deal. The original car I wanted wasn’t in Georgia but | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Greg Ward
    I drove an hour and a half to get there and it was well worth it because I really enjoyed the professional manner of the sales people. It was a very simple process to get the car purchased, and I would like to thank them for actually delivering my new truck to my home for me saving me having to get somebody to help with that! Excell | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Rohan Greenfield
    I have two main issues with my experience at this dealership. The first one is regarding a new vehicle that I purchased a few weeks ago that was not properly cleaned as promised. While I appreciate the management team for working with me to quickly resolve this, it feels like this situation could have been avoided. The other issue I | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Razvan Sendroiu
    This review is about the service department... Scheduled a recall with this VW service department and was promised a loaner. Showed up — no loaner. They rescheduled me, then repeated the same excuse week after week. Feels like they’re just hoping I’ll give up on the recall. Very poor communication and zero accountability. Same text r | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Fay Bowen
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Big Sarge52
    yesterday I set out to buy a new car and I returned to AutoNation VW as a repeat customer, I expressed my concerns and was blown away,by the professionalism and personal attention both Mr.Cannady and Ms.Baker showed the utmost determination and dedication to making the whole process smooth and stress free by being very thorough, thi | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Alan Davis
    I recently had two visits to this location. The first was to have my Atlas serviced . The team there, James and Quentin, were instrumental in resolving my vehicles problem and coordinating with the warranty company. The second recent visit occurred while picking up the Atlas, was the lease of a new ID.4. Brandon was great to work wit | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Basher Hassan
    Asmir was patient and very helpful with my recent service and helped get me the work I needed while being mindful of my budget. Quick, communicative, and got my car back to me a lot sooner than I was expecting. 10/10 recommend | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Odell Green
    I recently had service performed on my 2021 Passat, and everything went smoothly. About a month later, I was unable to press the brake pedal to back out of my garage. Naturally, my first thought was to connect it to the brake service I’d had done earlier, as I needed someone to blame. Volkswagen Roadside Assistance quickly stepped i | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Couch
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    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Mark Gibbons
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Maholchic
    From setting up my appointment Sami was all over it. He made sure to ask what worked best, how I liked the car, would I add anything else, etc. I felt every stone was turned by the time I left. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ William Sadler
    Shopped for two weeks before I found the right vehicle and the right deal at Auto Nation VW. I probably talked to every VW dealership within 100 miles from Atlanta and Auto Nation was the best. Lydia Kegg and Grace (sales manager) made the purchasing process easy and pleasant. They kept the process simple and transparent. Lydia showe | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Mundo
    Jordan and his team were very polite, helpful, and patient. They made my purchase of a new vehicle a pleasant experience. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Srinivas Gudimalla
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    8/28/2025 12:00:00 AM | Google
  • ★★★★★ killer Bunny090
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    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Naomi Gavin
    Excellent and efficient customer service always great experience and walk away with a smile | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Julie Angel
    Excellent service and customer service. They went above and beyond! Would highly recommend! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer A.
    This review is specifically about window-tinting, which was added by AutoNation Buford to a new 2019 Volkswagen Jetta I purchased. I have 2 major concerns. First, the window tinting fee was never discussed and simply appeared as an extra fee at the time of purchase. Second, AutoNation does NOT warrant their window tinting unless the | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Logan Griffiths
    Great service from the whole staff. The shuttle driver was great as well. He was very safe driving and friendly! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Lolagne
    Asmir in the service department is the best!. very Helpful and courteous. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Carl Gallo
    Sami in sales was attentive and upfront and honest with the condition of the used GTI I bought, and explained properly the different line item charges. Nothing was hidden or unexpected. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Cristiane Kronemberger
    Judah foi simplesmente uma pessoa incrível desdo primeiro dia que passei na loja. Dando total atenção, respeito e simpátia. Super indico ele como Sales Rep . | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Vicky King
    I always have a good experience at AutoNation, my advisor Suad is so very knowledgeable and keeps me up to date on the knees of my car to keep it running smooth and in good condition. If you are seeking to purchase a Volkswagen go to AutoNation | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Jarvis Dickerson
    Great Service Experience at AutoNation VW Mall of GA. My diagnosis was challenging as there was no warning light or indication of a problem. My vehicle just wouldn’t start. The service was performed within a week even though they were backed up with vehicles due to lack of enough technicians. My service adviser, James Cumbie was frie | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Tina Dobson
    Excellent customer service! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Barnett
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    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Tracey Haynes
    Judah was the absolute BEST! He was very patient, knowledgeable, and answered All of our questions! Thanks so much for your expertise! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Shipman
    Dino, Amir and Grace were all excellent providing customer service and went above and beyond to get my payment exactly where I needed it to be. Overall a very pleasant car buying experience. I recommend them highly when purchasing a new VW! Sung in finance was also very helpful as well as courteous and efficient! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ mont jenkins
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    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Johnny N
    Jordan B, was a great help when I wanted my vehicle appraised. They offered me a nice number, and beat carmax. He was very attentive, professional and even stayed to talk to me while my car was being appraised. If you need anything, go see jordan and he will take care of you! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Katie Todriff
    Brian in the service department was awesome to work with. Greeted with a smile first thing in the morning, kept me up to date and let me know when my car was finished promptly. Excellent customer service skills - if you need service, he is your guy! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ courtney swartout
    I had a great experience working with Wynton, Song and Grace. From start to finish they made the process smooth and stress free. They helped me secure the perfect vehicle at great price. I highly recommend this dealership and Wynton if you’re looking for excellent service and good deal! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Danny Zheng
    Good service, the service people quickly looked at our car and promised to help fix our issue. They helped fix it under warranty and was transparent throughout the whole process | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Vlad Fratiloiu
    I bought my Acura from CJ and Jordan, they were great! It was an easy process and the sales manager Grace was very helpful. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Karen Soule
    I am very disappointed in my 2023 VW Taos! I have had numerous problems from day 1. It is documented that I complained about my brakes when I first received the car. They said they were fine. I have since found out after having to replace the rear brakes that there was an extended warranty on the back brakes due to small pads bei | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Dylan Travis
    I just want to leave this dealership another terrible review I already left them one about how I purchased a new vehicle from them and within the next day, the check engine light was on and cost me $500 in a repair. Not to mention, the service manager also lied to me about canceling my service contract that I requested. I had to call | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Timothy McBride
    By far, the worst experience I’ve had; I don’t write reviews often, but I want everyone else to know to be cautious when visiting this place, or to just go to another VW dealership in the area. I want their unethical/dishonest business practices to be put out for everyone to be aware, so others can save valuable time and money. Long | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ HammerBerry
    I went to this location at the beginning of the year for a major fix on my car and the repair was quick and done well and for the prices you would hope it would be. so when I had a major oil leak, I brought my car there again and even though the technician I had working on my car was the same as last time he did a great job but the m | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ robert wilderspin
    I will never use this dealership again. My wife made an appointment for her Atlas because the AC stops working on longer drives. It was still under warranty (she checked when booking it in) but they said they couldn’t look at it until the following Monday (6 days later). When we got there she was first told that the AC stopping worki | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ C Lo
    Great service and work. Very fast and affordable. i will be back for sure for any other services that I may need on my Atlas, thanks! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Brimer
    Autonation VW was amazing! They worked with me and made sure I got the best deal! Wynton was my sales guy and he was FANTASTIC!!! I even forgot some things in my old car and he made sure to prioritize that and overnight it to me! If you’re in the market for a new ride, I couldn’t recommend Wynton at Autonation more!!! He will take th | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Julie Lindsey
    Best oil change ever! James was my technician and he broke down all the available services on my 10,000 mile service. He gave me his professional and personal opinion on what was offered and what he would do if it was his car. He also explained the difference gas I should use for the best performance and listed his preferences for g | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Kalec
    Suad was great to work with. He kept me informed and updated during the process. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Guillermo Angel
    VW Dealer has a surprisingly suitable selection of new cars and no pressure to buy right of way, I felt in love rigt of way with the Atlas selection when I had already went to see other dealerships. The service department is exceptional when it comes to service your vehicle, always on top of it with text messages, email or a phone c | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Charlotte Ferrell
    We had a great experience at AutoNation. All of the sales associates were attentive and extremely helpful in answering all of our questions. Overall, a great experience and lots of inventory of cars to look through. They were helpful in ensuring the vehicle we were looking at had all of the capabilities we were looking for! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Curtis Whaley
    Wynton Cannady was a great salesman, very patient and hard working. He meticulous about details and make sure you get what you want. He treats you how he would want to be treated.???????? | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jay Myers
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jaclyn Colo
    This is our second experience car buying at AutoNation at Mall of Georgia and it was great! Sami is an excellent sales person with very little pressure and just very professional and kind. I highly recommend working with him! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Cat Thomas
    Grace & Alexandra were very helpful with my online shopping process. Received all the information I needed to make an informed decision. Would highly recommend this dealership. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Gregg Calestini
    AutoNation VW of Georgia is perhaps the best car buying experience I have had. The communication, transparency, follow-through and delivery process was perfect. This is the model for all others car dealers....in my opinion. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Thomas
    Purchasing my VW Atlas Cross Sport was an amazing experience. I had 3 wonderful sales partners TiJai, Grace and another individual that I cannot remember his name (I’m sorry, you’re so great) that made the experience smooth. They have a customer in me for life and I will always refer to this location. Thank you, Thank you, Thank you | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Wanda Westmoreland
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Proctor
    Exceptional Service at Volkswagen Mall of Georgia! Mark Stepherson went above and beyond to help me secure a brand-new 2025 model for my client, all at the very last minute. The entire process was smooth, professional, and completely hassle-free. Mark’s attention to detail, clear communication, and genuine dedication made all the dif | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Amara Lewis
    Everyone was so polite and respectful.They are more welcome to answer any questions that you have about your car. James cumbie & Suad Hajdarovic amazing go see them! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Hoyt Torras
    Just had service on my Golf 1.8T. Service manager, Suad Hajdarovic and technicians were great. Drives like new. Very efficient from checkin to checkout. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Suratt
    Car runs like new, Suad is great to work with. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Proctor
    Top-Tier Service from Mark Stepherson! Can’t say enough good things about Mark Stepherson at Volkswagen Mall of Georgia. He made what could’ve been a stressful, last-minute situation feel effortless. Helped me get a 2025 model for my client without any delays or runaround. Mark was professional, efficient, and genuinely helpful throu | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Shilpa Agrawal
    We visited this dealership to purchase a used car for our son and had a great experience. Jordan was incredibly kind and patient throughout the process. He answered all of our questions thoroughly, never made us feel pressured, and willingly took us on test drives for all three vehicles we were considering. His helpful and easygoing | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Donna Steed
    I'm supposed. To pick.up a jeep chero tomorrow at john thornton. Chevrolet thank you | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Paul K
    I went here for service and figured since the reviews were good, they wouldn't try to upcharge me too much or any other bs. I went in for a repair that should be $650 at most expensive (even considering vw parts and more expensive labor since it's a dealership). Got quoted just under $750. Not crazy, but still $100 more than it shoul | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Daiva
    Before going to test drive I have booked an appointment online to test drive an ID buzz. The same day drove there 1 hour, just to be told that the vehicle is not available due to open recalls on the car. At the time of arrival received a message asking if I am coming. Very dissapointed, since they do not remove their vehicles from t | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Anthony PARK
    Hello. I am a customer who purchased a 2025 Atlas. The engine cover was recalled due to a fire hazard, so the cover was removed. When asked about a new engine cover, the service center said there were no plans. This makes no sense. If it was recalled due to a manufacturing problem with Volkswagen, you should have offered to replace i | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Alpa Datta
    Such an amazing experience coming in, my daughter is in love with her new car! Special thanks to Alley as well; she was the sweetest and made the process of buying so smooth and gave us so many different options to work with us! Would 100% recommend AutoNation and Alley! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Charles Sheldon
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Holzwarth
    This purchase was my second purchase from this dealership and they were wonderful both times. They had all of the paperwork ready for me when I walked in the door. They will do what they can to get you into the car you want/need. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Brian and Julie Price
    Wow! Jordan Barnett helped us purchase a used vehicle. He was polite, professional, and not pushy! He made car shopping enjoyable! Everyone who helped us was terrific. They addressed all of our issues and concerns. Thank you! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ ???
    I went to this place in mall of Georgia for recall. I made an appointment with William and he gave me directions and made me comfortable while I was watching. Excellent job. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Judy Conley
    My problem was taken care of with utmost ease and trouble | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Kesha Small
    Brian was awesome. The service was great and they finished in a timely manner. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ phillip penland
    I recently purchased a car from AutoNation Volkswagon, Mall of Georgia and worked with Amos. I was impressed with his professionalism and customer service. Amos was very patient, listened to my requirements, and showed me several options that fit my criteria. He was also very knowledgeable about the car's features and explained every | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ madelyn fry
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Potts
    We have worked with AutoNation VW on one vehicle purchase and many services with VW vehicles. On the maintenance end, Suad is the most professional, honest, and friendly service advisor we have had the pleasure of working with. Would highly recommend requesting him for future service needs! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Choice Cobb Jr
    Great Service!!! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ amit daudani
    Very happy with 2025 Jetta SE purchase from VW AutoNation, everyone is friendly and makes purchase easy and smooth, great experience would definitely recommend everyone | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Jcd Mancillas
    Fast and reliable service. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Sumi Seissinger
    I used to dread auto problems…not that I welcome them now but at least I know VW Auto Nation ( Mall of Georgia) has my back. Brian in the service department is the best. I had two bald Tyres and my husband thought we should replace all four. VW Auto Nation is having a deal right now. We compared prices and believe you me…VW AutoNatio | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Todd Higginbotham
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Elijah Gleason
    Quinton was super helpful and friendly. Glad I decided to take a chance with the dealership. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Ji Li
    Nice guy and good service. The cost is very reasonable. 7 to 7, they are hard working and willing to explain details. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Maddie Halley
    Ena provided the best experience. He was very thorough, and made sure we were walking out with the best deal possible. AutoNation Buford Volkswagen is the best! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Lindsay Hawsey
    We had a great experience with AutoNation VW. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Eric Schroeder
    As always, Suad provided excellent customer service! We will continue to buy VW because of people like Suad! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Young Yim
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Holden
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ john burch
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ LaSann Durham
    ****EDIT DON'T DEAL WITH THE SERVICE TEAM. When a person says NO UNDERSTAND THEY MEANS NO! They were told not to mess with my brakes. Because I just had them replaced last month. AND HE CONTINUES to state the complimentary service requires brake line flush. He can't get reimbursement unless he flushes the line. You can have all t | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Juan Diego Giraldo
    I made a service appointment online for an oil change only to show up to be told by the AM that his guys leave at 4PM yet my appointment was at 4:30PM. When I questioned why I received a confirmation for my appointment it was blamed on AI and a faulty system they are aware of with no change. After I rescheduled over the phone to avoi | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Usleber
    I purchased a used Porsche Macan from this AutoNation VW dealership two months ago and was assured by the sales team that the car had no issues. I specifically asked about an oil leak that a third party had flagged, and I was told it wasn’t a real concern after they "inspected" the vehicle again. Unfortunately, since buying the vehic | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ John Anderson
    $69.95 Shop Supplies charge added to repair invoice under MISC Charges. Was told this was the standard dealer fee and refused to make any accommodations on an $800 repair. Must be some really expensive rags and soap. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ melvin murphy
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Sam Orif
    I am writing this review to express my deep frustration and disappointment with the poor customer service I received at AutoNation Volkswagen Mall of Georgia in April 2025 regarding a recurring issue with my 2024 Volkswagen Atlas. Since purchasing this vehicle, I have brought it in multiple times for the same persistent rattling nois | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Melvin Murphy
    When I meet the service representative he did not greet me I told him was here for a oil change he said it would be more because my truck hold more oil I was there for a hour paid for my truck did not tell about free coffee or nothing I felt like he just wanted the money. Didn’t care about me as a costumer who brought a truck from th | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Mack Hill
    Antoine Mitchell was wonderful with explaining the facts of the car, and explaining his perspective on each of the additions of the car. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ John Macias
    My experience was great Kenneth Cook made it all worry free. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Marina C D S A
    Great service was provided. Lenin Rodriguez and Jeff go above and beyond to support their customers. Thank you so much! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Greg Featsent
    Went to AutoNation VW to buy a car for my son. Focused on safety, quality, low miles and clean car. Emilie Craig stepped up and worked closely with us to determine a car that checked the boxes. I was pleasantly surprised that we got all of the criteria we were looking for... plus more! It was a great experience, we felt we received | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ hanna lee
    We went to a few Volkswagen dealers to find a Atlantic blue interior and white exterior Jetta SE. But when we went to this dealership, everyone was friendly and welcomed us. Amir was our salesperson that we got yesterday and he not only was very nice but he showed us every detail of the car and additional questions we asked and was v | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Shim
    We just found the car that I always wanted here at Volkswagen mall of Georgia. To start off with, Amir was very professional, very kind, and knew a lot about my car. When we asked additional questions or wanted to see another thing, he did not hesitate to do that. He was above and beyond and he tried his very best at his job. Amir al | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Andriy Rodin
    I just bought this beauty couple days ago and it’s been amazing experience! All of guys have been really nice and helpful! especially Jordan was very friendly and welcoming! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Spiridigliozzi
    Great experience buying a used vehicle. Sami only showed us what we were looking for, and we quickly completed the buying process without any pressure. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Moore
    We traded in our car yesterday and worked with Amir. It was by far the best car shopping experience we’ve had. The dealership itself is so well laid out, lively, decorated beautifully, and welcoming. Amir was kind and professional and answered all our questions. The financing was a breeze. This will be our first stop when we’re | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Denece Hood
    Brian’s calm demeanor and willingness to find a solution to the challenges that arose made our experience pleasant and uneventful. Every ask was handled with a spirit of helpfulness. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Marina Cunha
    The team is great, Sami the sealer is highly recommended as well as the service team. We have 2 volkswagen cars, one purchase there and the other serviced there. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Freddy Leon
    Very kind and helpful staff, 5 stars. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Rivera
    This is the second time I use their service department. Back in July I took my wife's 2019 Tiguan for an oil change and no issues. In the following months I scheduled an appointment online to have an issue checked. After arriving at 7:00am for my appointment they said mechanics don't arrive until 7:30am then they will need to keep th | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Paige Ballard
    I’m writing this review to warn anyone considering purchasing a vehicle from AutoNation. What should’ve been an exciting and memorable experience turned into nothing but frustration and disappointment. My husband recently bought me a 2018 Ford Explorer from them. I was thrilled—until I actually sat in the car and started noticing eve | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Shanna Rando
    Make sure you double check your bottom line during the finance process. They have tablets that they pass across the desk for you to “sign here, here, and here”. It was late on a Sunday and they were trying to close. I trusted too much and should have had them PRINT IT OUT so I could read the details. After telling the guy I didn’t w | Read Full Review
    4/28/2025 12:00:00 AM | Google
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