Boucher Volkswagen

★★★★★ Amanda Berndsen

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9/14/2021 12:00:00 AM | Google

★★★★★ EmmyLou Leschke

I’d love to give a huge shoutout to Michael Tillmann and Brian Jewett on all their help in getting me into my new Tiguan! They were more than accommodating, friendly, professional and definitely made this process much easier and enjoyable than any other vehicle purchase I’ve ever made. If you’re looking for a new vehicle, you know wh | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ TOMASMEDIN

Service was fast! I like the drive thru service and they cleaned my car before return it. I watched the news while waiting and I was so comfortable that I just want to stay there longer. | Read Full Review

9/8/2021 12:00:00 AM | DealerRater

★★★★★ JL.JW18

Jamal Jackson has been patient with us and kept in touch for months prior to the purchase. We really appreciate his low pressure and friendly approach. The vehicle selection was good. | Read Full Review

9/8/2021 12:00:00 AM | DealerRater

★★★★★ AEDWARDS52

Leased a vehicle from Boucher Volkswagen Marketplace of Franklin and had a great experience. Pricing was fair given the market, and they were flexible enough to meet other offers. There were no pressure tactics and no tricks. I worked primarily with Jimmy Lemke and found him to upfront and fair. I highly recommend Boucher Volkswagen | Read Full Review

9/8/2021 12:00:00 AM | DealerRater

★★★★★ Brian

It was a pleasure doing business with everyone involved for our used car purchase. Jamal and Phillip made the experience hassle-free. No pressure, no gimmicks, no sudden inconveniences. I'd recommend them and look forward to seeing how the relationship progresses with anything we may need or run into. | Read Full Review

9/7/2021 12:00:00 AM | DealerRater

★★★★★ RONNIEMCAFEE

Really great experience. The folks that work here are professional, knowledgeable and courtesy. I felt like my time was well spent. There was no pressure to buy. | Read Full Review

9/4/2021 12:00:00 AM | DealerRater

★★★★★ Grace

Had an excellent first-time car buying experience at this dealership. Friendly sales employees who were accommodating and professional. Made the experience quick and painless! | Read Full Review

9/3/2021 12:00:00 AM | DealerRater

★★★★★ KEVANDERSON05

The best dealerships I've ever dealt with. No hastle, and very professional, highly recommended. My salesman went out of his way to help me | Read Full Review

8/31/2021 12:00:00 AM | DealerRater

★★★★★ rdeibert0482

Easy to work with, personable and knowledgeable. The process was quick and painless. Great salesperson and dealership to work with. This is my second vehicle with them and I will definitely being working with them on my next one as well. | Read Full Review

8/31/2021 12:00:00 AM | DealerRater

★★★★★ PAPENDORF

Thanks for recommendations given for our vehicle and correspondence reflecting work and price. Thank you for keeping our vehicle clean and protected during our service. | Read Full Review

8/25/2021 12:00:00 AM | DealerRater

★★★★★ TRIMBERGER00

Had oil change and rotation of tires was not told when finished parked car out side and didn’t tell found it on my own. | Read Full Review

8/25/2021 12:00:00 AM | DealerRater

★★★★★ SNEVETS1974

Had several repairs needed and cost was higher than anticipated. Service worked to find some coupons to apply and make the cost more reasonable. David and Jason always have taken care of me. | Read Full Review

8/24/2021 12:00:00 AM | DealerRater

★★★★★ james love

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8/23/2021 12:00:00 AM | Google

★★★★★ LAFREIBERG

Exceptional experience leasing my new car. Tyler knew exactly what I was looking for and the process of turning in my old vehicle and picking up my new car was seamless. I'll definitely return to Boucher again. | Read Full Review

8/22/2021 12:00:00 AM | DealerRater

★★★★★ peter castator

Great dealer. Justin and whole staff. Salesman was beyond excellent. Plan on buying an idbuzz from Boucher | Read Full Review

8/19/2021 12:00:00 AM | Google

★★★★★ CARS48202

I’ve always had a good experience at this dealership they’ve always kept me up to date on my vehicle health and made repairs quickly | Read Full Review

8/18/2021 12:00:00 AM | DealerRater

★★★★★ Loving life

Everyone is super nice! They made it a easy discussion on what to buy and I will definitely purchase from them again when I am ready for something new | Read Full Review

8/18/2021 12:00:00 AM | DealerRater

★★★★★ MCDONALDKR17

Joe made it an easy process to buy our new Atlas. We would do business again and will recommend our friends to Joe and dealership. | Read Full Review

8/17/2021 12:00:00 AM | DealerRater

★★★★★ Joseph Cvinar

Joe Kryszewski and the entire team at Boucher were professional and helpful. They made the leasing experience seamless and even found some equity in my turn in vehicle! | Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Lauren Miller

Great customer service. Luis and Brian made my car buying experience a positive one. | Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Brigid

Great experience purchasing a used car. Mike S. was very helpful from the first phone call. I never felt pressured. He made the process smooth, quick, and hassle-free. Andy in finance got me a great interest rate and everyone was pleasant and helpful. | Read Full Review

8/16/2021 12:00:00 AM | DealerRater

★★★★★ Chris Hetzel

Tony was awsome to work with! Called to see about a GTI and he had it out front and ready when I showed up. Very knowledgeable and goes the extra mile to connect with his clients. To top the whole experience off Tony and the Boucher team made the process smooth and fast, making it the shortest time I've ever experienced getting a car | Read Full Review

8/14/2021 12:00:00 AM | DealerRater

★★★★★ MAUREENKILMURRY

Everyone was very efficient and communicative. The problem was quickly assessed and fixed. And, they checked what was covered by my extended warranty and the bill was less than anticipated. | Read Full Review

8/12/2021 12:00:00 AM | DealerRater

★★★★★ JC

Excellent overall experience! I have been a customer for a long time and continue to come back because of the outstanding service and value. The entire dealership provides excellent service from sales to service advisors and beyond. | Read Full Review

8/11/2021 12:00:00 AM | DealerRater

★★★★★ Kevin

The service department completed the repairs promptly and I will definitely be using this dealership for all future service needs for my 2014 VW Jetta. | Read Full Review

8/11/2021 12:00:00 AM | DealerRater

★★★★★ Brandon R

Everyone Was friendly. John was an excellent. Sales room was comfortable and clean. Process didn’t drag out, was quick and efficient. Never felt pressure once. We purchased two Tiguans. 2018 and 2019. Great condition inside and out. | Read Full Review

8/11/2021 12:00:00 AM | DealerRater

★★★★★ JMBECK7

Great service, clean space, and friendly staff. I have been having my vehicle serviced here for years and would highly recommend them for any automotive needs you may have. | Read Full Review

8/11/2021 12:00:00 AM | DealerRater

★★★★★ KJGILLESPIE63

From start to finish it was the best dealership experience I have ever had. Very knowledgeable and friendly staff to our whole family. We will be back for sure! | Read Full Review

8/8/2021 12:00:00 AM | DealerRater

★★★★★ WICARANDTRUCK

I spent 47 years in the automotive industry and I have to give Pat and his team a huge complement on the quality that he and all his people provide to the customers that walk through the doors whether it be sales, service or parts. | Read Full Review

8/7/2021 12:00:00 AM | DealerRater

★★★★★ JOEKRYSZEWSKI

The only service deptartment that I would use.. They are the best. I would recommend Boucher VW service department to everyone. Boucher VW service department is the only service department that my entire family uses. | Read Full Review

8/6/2021 12:00:00 AM | DealerRater

★★★★★ Robert Bowersock

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8/5/2021 12:00:00 AM | Google

★★★★★ CINDYMADSON

They are always kind and courteous. I am always eager to deal with Franklin VW dealership. Will continue dealing with them in the future. Work was done in an expeditious manner. | Read Full Review

8/4/2021 12:00:00 AM | DealerRater

★★★★★ STACY.LUCHT

DAVE IS ALWAYS AMAZING TO WORK WITH AND SO IS THE WHOLE BOUCHER TEAM. THEY ARE WILLING TO DO ALL THEY CAN TO HELP. EVERYONE IS FRIENDLY. | Read Full Review

8/4/2021 12:00:00 AM | DealerRater

★★★★★ VUK1958

Looking for a car and dealing with our salesperson and the finance department was excellent. Very happy with the service and the new car. The car was nicely detailed and a full tank of gas provided. | Read Full Review

8/3/2021 12:00:00 AM | DealerRater

★★★★★ NSH

Tony Mcbain is seriously the absolute best. Knowledgeable and friendly, takes care of his people. I will say I had an interesting experience trying to constantly get ahold of their finance guys Brian, bit of a hassle. We also had an appointment made for us for service by one of the service guys, we played phone tag for a while, never | Read Full Review

8/3/2021 12:00:00 AM | DealerRater

★★★★★ bmlrn

Jamal was very knowledgeable and friendly. He answered all my questions and made sure I was 100% happy with my choice before sending my paperwork to the finance department. Jamal made my leasing experience extremely pleasant. He was a pleasure to work with! | Read Full Review

8/2/2021 12:00:00 AM | DealerRater

★★★★★ Elizabeth Vorpahl

Thank you for taking great care of my vehicle. Both the Manager Matt and Svc Advisor did an outstanding job to get my vehicle in when the sensor light came on. It was enjoyable driving the Tiquan - loaner vehicle. Thank you from a dedicated VW driver ! | Read Full Review

8/1/2021 12:00:00 AM | Google

★★★★★ BITTERKD2000

Very helpful and accomodating staff. Good communication and prompt service time. Service is always pricy but they are similar to the competition so not much to do about that | Read Full Review

8/1/2021 12:00:00 AM | DealerRater

★★★★★ Lauren

John helped my dad and I lease my first car at Boucher Volkswagen in Franklin. He was a pleasure to work with and made the entire process run smoothly. I love my Tiguan! | Read Full Review

7/30/2021 12:00:00 AM | DealerRater

★★★★★ SUCESSFULL1

Jamal was awesome! He explained everything! Excellent salesman! He went over and beyond to find the vehicle I was looking for! EXCELLENT CUSTOMER SERVICE! I would definitely recommend him! | Read Full Review

7/29/2021 12:00:00 AM | DealerRater

★★★★★ axel.vonwardenburg

Always competent and friendly - and extremly professional. They know what they have to do and that they do excellent! Always felt be treated fair - thank you! | Read Full Review

7/29/2021 12:00:00 AM | DealerRater

★★★★★ SUSAN34

Working with Boucher VW service was a pleasant surprise. The service manager, Matt, listened to my needs, helped me plan the required work and then followed through. The work performed was warranty work and it was done well. I was even notified that there was a leak in my sunroof because they ran my car through the car wash…the team | Read Full Review

7/28/2021 12:00:00 AM | DealerRater

★★★★★ Matthew Boyle

If you’re looking for the right vehicle and the right people to put you into one, look no further. Boucher Volkswagen Marketplace of Franklin is one of a kind in service, deals and overall friendship. I didn’t feel pressured into buying anything when walking into the dealership, they handled my timid personality when it comes to big | Read Full Review

7/27/2021 12:00:00 AM | DealerRater

★★★★★ BAILEYSPARTAN

Sam was great to work with for the second time! He went out of our way to help us and find the vehicle we need.Sam was very straight forward with us and explained everything in detail. | Read Full Review

7/27/2021 12:00:00 AM | DealerRater

★★★★★ WOLFETTE76

Good service all around! Thank you! In and out quickly! I will definately refer others to your dealership. Great job and thanks to the finance guy as well! | Read Full Review

7/27/2021 12:00:00 AM | DealerRater

★★★★★ MiniPennypacker

If you’re looking for the right vehicle and the right people to put you into one, look no further. Boucher Volkswagen Marketplace of Franklin is one of a kind in service, deals and overall friendship. I didn’t feel pressured into buying anything when walking into the dealership, they handled my timid personality when it comes to big | Read Full Review

7/27/2021 12:00:00 AM | Google

★★★★★ karen turner

Call To See When my Kid Could Take her Car in, As Much As She Gose There Think thay would Offer her A Good Customer Discount Lol Ya Rite Wake Up Karen | Read Full Review

7/25/2021 12:00:00 AM | Google

★★★★★ Christine Budnik

I think the work that was done, the ease of making an appointment was great. This was a different experience for me since moving down here but all in all the work was well done, the timing on target. | Read Full Review

7/24/2021 12:00:00 AM | Google

★★★★★ Charles Johnson

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7/22/2021 12:00:00 AM | Google

★★★★★ Scott Acker

For a very decent and efficient car purchase from internet search to finance you will not waste your time sitting around a dealership. Mike and team are the go to for a used car purchase . This is my second car in two years. Both went very smoothly | Read Full Review

7/19/2021 12:00:00 AM | Google

★★★★★ p_l_dean

2 other places couldn’t find what was wrong with my car. But you did! And you have a shuttle! I’ll bring my VW to you from now on! Thank you! | Read Full Review

7/16/2021 12:00:00 AM | DealerRater

★★★★★ Shannon

I had a great experience working with Nick Imig. I found the car online and flew out from Maryland to pick it up! Highly Recommend! | Read Full Review

7/16/2021 12:00:00 AM | DealerRater

★★★★★ dosemagend

Jamal Jackson did a great job helping us with a new VW Tiguan SE R-line. We are very happy with the car and appreciate Jamal's professionalism and customer-focused approach. | Read Full Review

7/16/2021 12:00:00 AM | DealerRater

★★★★★ BCLEVELAND625

We are very happy with our Audi Q5 purchased from Boucher! We identified the vehicle we wanted online and were able to set up a test drive in a short amount of time. Our salesperson, Mike Streff, did a great job of presenting the Audi and we were able to get everything done in a couple hours! We would definitely recommend Mike and Bo | Read Full Review

7/14/2021 12:00:00 AM | DealerRater

★★★★★ Darby Martin

I’m absolutely loving my new Tiguan! Jamal was a pleasure to work with and I’ll definitely be going back to Boucher for my services. I’d recommend going to Boucher to anyone looking for a new or used car. | Read Full Review

7/12/2021 12:00:00 AM | DealerRater

★★★★★ Emily Patch

We have gotten two cars from Troy Fredricks and Sam at Boucher and could not have been happier with the service! Troy has our best interest and kept us updated as he searched for the right car for our growing family. He also has reached out after the purchase to ensure any issues that needed fixing was done. I highly recommend Troy a | Read Full Review

7/11/2021 12:00:00 AM | Google

★★★★★ CCALBERTJR

Service is excellent and people are friendly. Feel great and always walk away with a good deal from the dealership. Everyone is always helpful and kind. | Read Full Review

7/10/2021 12:00:00 AM | DealerRater

★★★★★ LMANDICH

Tony was wonderful to work with, he’s a true professional…pleasant, available and knowledgeable about his product…and definitely an asset to your company. | Read Full Review

7/7/2021 12:00:00 AM | DealerRater

★★★★★ GLITTERNLACE

Made the switch with the help of Jamal! Love it!! | Read Full Review

7/6/2021 12:00:00 AM | DealerRater

★★★★★ BK

Clean, friendly, great service! I was coming in for something new and the team made sure that I was paired with something perfect. I came in later at night and they worked with me on my schedule. I really felt taken care of. | Read Full Review

7/5/2021 12:00:00 AM | DealerRater

★★★★★ Amanda Lee

Thank you Jamal for making the switch to VW flawless! Loving the VW life and will recommend to friends! | Read Full Review

7/5/2021 12:00:00 AM | Google

★★★★★ FULLMETL23

Excellent service staff, the no-nonsense approach is reassuring, and they do quality work... GREAT JOB GUYS!!!! I will come back for all my service needs | Read Full Review

7/4/2021 12:00:00 AM | DealerRater

★★★★★ Maddie

Had a GREAT experience buying my own first car here! I worked with John Huey, and he treated me with the upmost respect, was not pushy, helped me figure out my wants/needs, he was an active listener and overall cared about my experience. I would give John a personal rating of 6/5. I gave the overall rating of the dealership a 4/5, ju | Read Full Review

7/4/2021 12:00:00 AM | DealerRater

★★★★★ Ash22

If i could give 10 stars i would. Ive said it before and i'll say it again... this is the ONLY place i take my car too. Everyone in the service department is amazing! | Read Full Review

7/3/2021 12:00:00 AM | DealerRater

★★★★★ gdraguti

Utmost care and professionalism. Sales dept makes the deal but service experience determines repeat buy-and I will because of there repeat 5 star performance | Read Full Review

7/2/2021 12:00:00 AM | DealerRater

★★★★★ HC

They were very helpful. This was my first vehicle purchase ever. Made it the least stressful experience possible for me. Nick was nice enough to drop off the vehicle to my house. And Andrew and Brian in financing were kind and helpful as well. Would recommend to other people looking for a vehicle. | Read Full Review

7/2/2021 12:00:00 AM | DealerRater

★★★★★ pavneet

I loved how friendly and helpful they were. I would like to thank Andrew for guiding me thru the finance process. | Read Full Review

6/30/2021 12:00:00 AM | DealerRater

★★★★★ Fred

Luis Veguilla was a great salesman to work with and made the Tiguan purchase smooth and friendly. | Read Full Review

6/26/2021 12:00:00 AM | DealerRater

★★★★★ Igor Levytskyy

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6/26/2021 12:00:00 AM | Google

★★★★★ Kevin Clark

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6/26/2021 12:00:00 AM | Google

★★★★★ abdulshareef12

Very friendly and helpful, I will recommend and give repeat business | Read Full Review

6/26/2021 12:00:00 AM | DealerRater

★★★★★ MEGAN

Sam was awesome! I almost didn't go here since I had a horrible experience at Boucher of Nissan in Waukesha but this location is much better! They def attempt to upsale but aren't overly pushy! They make sure you're satisfied! Keep it up | Read Full Review

6/25/2021 12:00:00 AM | DealerRater

★★★★★ kp

The employees were very friendly and they were able to fix my issue in a timely manner. Thanks! | Read Full Review

6/25/2021 12:00:00 AM | DealerRater

★★★★★ BETTYHOLTON53

I can’t remember the young guy that help me but he was awesome he was very attentive very knowledgeable I am very concerned about everything that was being done | Read Full Review

6/22/2021 12:00:00 AM | DealerRater

★★★★★ Marco Polo

By far the best experience I have ever had at a VW dealership. Purchased a 2021 GLI S with Anthony McBain. He is an excellent salesman, and has extensive knowledge on the VW family of vehicles. Their finance guy Brian was very personable as well. He made it a very delightful experience and didn’t pressure me into things I didn’t want | Read Full Review

6/22/2021 12:00:00 AM | Google

★★★★★ PETERSTEF34

Always great to work with Nick Imig. Makes everything very easy and convenient! Thanks again for your expertise and professionalism. Feel very comfortable working with Boucher VW. | Read Full Review

6/18/2021 12:00:00 AM | DealerRater

★★★★★ SPAZZIAM

Great experience and easy to negotiate with. From sale to financing to delivery everyone was good to deal with. No attitudes or pressure. Would definitely buy another car there. | Read Full Review

6/18/2021 12:00:00 AM | DealerRater

★★★★★ MIKE

In and out. Great service! My bill was less than expected and the muffins were fresh and delicious! Hot Starbucks coffee and cold bottled water. | Read Full Review

6/17/2021 12:00:00 AM | DealerRater

★★★★★ MATTYK43

Great experience and easy to negotiate with. From sale to financing to delivery everyone was good to deal with. No attitudes or pressure. Would definitely buy another car there. | Read Full Review

6/17/2021 12:00:00 AM | DealerRater

★★★★★ JIMMY15R

Boucher had many fine certified vehicles available. The buying experience was not stressful at all. Our sales person James Lemke was very knowledgeable of VW products, answered all of our questions but didn’t pressure us to buy. We appreciated that very much. The Finance Manager got us a considerably lower rate thru VW Credit than we | Read Full Review

6/16/2021 12:00:00 AM | DealerRater

★★★★★ Cassie

Joe was very helpful and took the time to ensure I was getting exactly what I wanted in my next vehicle! Would recommend to friends. | Read Full Review

6/16/2021 12:00:00 AM | DealerRater

★★★★★ POSTDRIZZY

Quick, great service, provided all information and status of vehicle. Great mannerism, as well as a comfortable environment. Sales knew a lot about the European cars so was a great conversation and easy to talk to. | Read Full Review

6/16/2021 12:00:00 AM | DealerRater

★★★★★ els2196

David was great! He answered my questions and didn’t pressure me to buy/pay for any other services that what i came in for. | Read Full Review

6/16/2021 12:00:00 AM | DealerRater

★★★★★ Michelle Pittman

Had a great experience at this dealership recently with the purchase of my new vehicle. Thank you to Tony and the rest of the group who made this a painless process, and for going the extra mile to make sure I was able to use all the features in the new car. Loving my ride so far and will definitely return for future purchases. Thank | Read Full Review

6/14/2021 12:00:00 AM | Google

★★★★★ Jamie Benson

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6/13/2021 12:00:00 AM | Google

★★★★★ Jamie.

Everyone we worked with was very friendly and helpful, this dealership had so many options for cars and I’m very happy with my purchase! | Read Full Review

6/13/2021 12:00:00 AM | DealerRater

★★★★★ JKMMUSKEGO

Thank you Emmanuel for taking care of my car so quickly on such a short notice. You and your team are very professional and I appreciate your work. | Read Full Review

6/12/2021 12:00:00 AM | DealerRater

★★★★★ ALLAN.STASZAK

Everyone I dealt with was fantastic. Car was ready when I was told it would be. I would definitely suggest Boucher to anyone looking for a vehicle. | Read Full Review

6/11/2021 12:00:00 AM | DealerRater

★★★★★ debraz

So polite and corrected some minor issues I was having. I got out of there only paying $135.00! What!!!! You never get out of the dealership with less than $1,000.00 spent | Read Full Review

6/10/2021 12:00:00 AM | Google

★★★★★ kyle.t.buss

The Service Center at Boucher VW in Franklin is top-notch. From beginning to end they were very helpful, told me likely costs, ETA when my car would be ready, etc. Best service center in the biz! Period! | Read Full Review

6/9/2021 12:00:00 AM | DealerRater

★★★★★ BARETZAMY

...but... two hours for an oil change (unscheduled) is toooooooooo long. I was told an hour to an hour and a half. I would remove your “ no appt needed” when you will be that slow. | Read Full Review

6/9/2021 12:00:00 AM | DealerRater

★★★★★ twodabs

Top notch people! Excellent service department! The price of my battery was cheaper here than at another VW dealership. Jason is always on top of his game and provides excellent service. He is never too busy to answer questions and makes sure to explain everything that transpired with my car. I was able to bring my car in with NO APP | Read Full Review

6/3/2021 12:00:00 AM | DealerRater

★★★★★ STRAUSHAUS

I was happy with the service. Things were done in timely manner. Courteous staff and waiting area is always clean and comfortable and it’s always nice to have water and soda available. | Read Full Review

6/3/2021 12:00:00 AM | DealerRater

★★★★★ LTHOMPSON2424

It was amazing! We found the car we wanted right before they closed but they stayed open to start the paperwork and the process. Everyone we met there is so helpful and awesome! I would definitely recommend them to everyone I know. | Read Full Review

6/2/2021 12:00:00 AM | DealerRater

★★★★★ TOADMAN39

Good work and good communication when a part had to be ordered. Helped me with a free rental when the repair took longer than expected. | Read Full Review

5/30/2021 12:00:00 AM | DealerRater

★★★★★ CraZ4Diamonds

Nick Imig was GREAT!!!! He never pressured me into buying something more than what I wanted, he listened to everything that I questioned. I financed through their bank which normally I do under mine, but they got me under what my bank was offering and that was a plus. I even got a warranty which made me even more happy. I am so happy | Read Full Review

5/28/2021 12:00:00 AM | DealerRater

★★★★★ Jessica Koth

I recently leased a 2021 VW Jetta and could not be happier with my vehicle and the sales process. Everyone was exceptionally helpful and friendly. Thank you to the entire Boucher team, especially my salesperson Tony! | Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ Phillip Blake

Outstanding sales and finance people.nick and Phil are great professionals | Read Full Review

5/23/2021 12:00:00 AM | Google

★★★★★ Jen S

We had a really great experience at this dealership. Nick is a great salesperson, he is not pushy and was very patient with us. Patrick is also a great manager to work with. They are very helpful and went above and beyond our expectations. | Read Full Review

5/23/2021 12:00:00 AM | Google

★★★★★ Bev

After considering a variety of brands, including Audi and Mazda, I bought my first VW. Jimmy was most helpful. I am waiting for a few post-sale things to be taken care of. I trust Boucher will deliver. | Read Full Review

5/23/2021 12:00:00 AM | DealerRater

★★★★★ LTLANGL15

We had a really great experience with this dealership. Nick is a great salesperson. They were very helpful and went above and beyond our expectations | Read Full Review

5/23/2021 12:00:00 AM | DealerRater

★★★★★ BGARVES

No appointment needed in the service department. Oil change and check over for 4000 mile trip out west. Know exactly car issues for next visit in 5000 miles | Read Full Review

5/22/2021 12:00:00 AM | DealerRater

★★★★★ Victor Petrushchenkov

Great customer service that provided a smooth easy transaction. Luis Veguilla help me find vehicle what I want Golf GTI autobahn and thanks Phillip Bergman for help with paper work | Read Full Review

5/21/2021 12:00:00 AM | DealerRater

★★★★★ WISDOGMOM

I've been dealing with the VW Boucher group for almost 10 years now. First with Boucher VW in Racine and now with Boucher VW in Franklin. This is my third lease vehicle and Michael Tillman has been a big help through every one of them. I come up with a myriad of questions and requirements and Michael handles everything in stride. Ver | Read Full Review

5/21/2021 12:00:00 AM | DealerRater

★★★★★ JODIHACKL

Very friendly and process was relatively painless. Luis is a wonderful employee and I would recommend him to anyone looking for a new car! Bravo. | Read Full Review

5/21/2021 12:00:00 AM | DealerRater

★★★★★ NS

We had a great experience. Everyone we worked with was very knowledgeable and listened to our wants, needs, and understood our budget. No one was pushy to close the sale and gave us the time we needed to make the right decision. | Read Full Review

5/19/2021 12:00:00 AM | DealerRater

★★★★★ MJ

Great service and a clean, comfortable waiting room. They even wash your car after the oil change which was a nice addition. I had a few questions on how to work features on my new car & they also took the time to give me a refresher. | Read Full Review

5/19/2021 12:00:00 AM | DealerRater

★★★★★ KSIKORA

This is the first time 30 plus year I have enjoyed purchasing a car. It was easy, no pressure and I totally felt I could trust our salesman Nick! | Read Full Review

5/19/2021 12:00:00 AM | DealerRater

★★★★★ ARTDOLL

I had to co sign for my daughter, the people you had were great but we had to wait at least two hours to sign paperwork be cause they only had one person doing paper work. I have a Honda Pilot and it only took 15 minutes at the most for our paperwork and no wait at Sloshmen in West Allis. I had plans that night but because of the slo | Read Full Review

5/19/2021 12:00:00 AM | DealerRater

★★★★★ Happy Customer

Service center was excellent! I truly appreciate the no appointment for minor repairs. The technician is always nice and helpful. The work was completed in a timely manner | Read Full Review

5/18/2021 12:00:00 AM | DealerRater

★★★★★ dlschertz

The service writer is great, he knows me by name and is always very professional and efficient. Service is top notch and fairly price and done on time. | Read Full Review

5/18/2021 12:00:00 AM | DealerRater

★★★★★ Kristin DiFranco

Tyler was so helpful from start to finish! We appreciated how patient he was in answering all of our questions. Thanks VW Franklin & thank you Tyler!! | Read Full Review

5/18/2021 12:00:00 AM | Google

★★★★★ Kevin Schmidt

Had a great experience working with Sam and purchasing a new Atlas. Everyone we interacted with at Boucher was great and the experience was above expectations. Sam had terrific knowledge of the vehicle and was able to point out several things we hadn't found in our own research that really helped us make a tough decision on which bra | Read Full Review

5/18/2021 12:00:00 AM | Google

★★★★★ samrozey30

I worked with John Huey, a salesman there who is not listed as well as I believe the service manager Paul (forgot last name, sorry Paul). Initially my girlfriend contacted John and we were able to make an appointment quickly. John had the car ready we were looking for and we all went for a test drive. John was very friendly and relat | Read Full Review

5/17/2021 12:00:00 AM | DealerRater

★★★★★ ALEXCURBELO2015

Always great service. Jason in the service dept. is great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C | Read Full Review

5/17/2021 12:00:00 AM | DealerRater

★★★★★ samrozey30

I worked with John Huey, a salesman there who is not listed as well as I believe the service manager Paul (forgot last name, sorry Paul). Initially my girlfriend contacted John and we were able to make an appointment quickly. John had the car ready we were looking for and we all went for a test drive. John was very friendly and relat | Read Full Review

5/17/2021 12:00:00 AM | Cars.com

★★★★★ ALEXCURBELO2015

Always great service. Jason in the service dept. is great. All the service reps are extremely helpful. Better price than independent shops. Thank you. Alex C | Read Full Review

5/17/2021 12:00:00 AM | Cars.com

★★★★★ dlschertz

The service writer is great, he knows me by name and is always very professional and efficient. Service is top notch and fairly price and done on time. | Read Full Review

5/17/2021 12:00:00 AM | Cars.com

★★★★★ JR6100

This was the best car buying experience we have ever had- absolutely due to the exceptional service that Tony McBain gave to us! He is by far the most knowledgeable and patient car sales person we have ever encountered!!! We are an older couple who required a substantial amount of training on all the features of our new Atlas, and To | Read Full Review

5/16/2021 12:00:00 AM | DealerRater

★★★★★ tspivey66

Service rep was very friendly. Car check in was quick and the wait las not long. Car was clean when complete and they washed for me. | Read Full Review

5/12/2021 12:00:00 AM | DealerRater

★★★★★ KMACIOLEK1959

They always finish working on my car in the time frame they say they will. The employees are all friendly. If I have any questions on anything, they always explain in a way I understand. | Read Full Review

5/12/2021 12:00:00 AM | DealerRater

★★★★★ Amy Cacioppo

I had been looking to purchase a vehicle for months and had a few bad experiences at other dealerships. Luis listened to me, found me the perfect vehicle, and made the entire experience easy. I would absolutely recommend him and the dealership to anyone! | Read Full Review

5/11/2021 12:00:00 AM | Google

★★★★★ Dan Vnuk

Just purchased a new Volkswagen Tiquan from Boucher (first time dealing with them) and coulldn't be happier. Joe Kryszewski took as much time as we needed to show my wife and I several models. explain the features and advantages, etc., all in a low-pressure manner. When it came time to make the deal we were offered a very fair amount | Read Full Review

5/7/2021 12:00:00 AM | Google

★★★★★ Dan Vnuk

Just purchased a new Volkswagen Tiquan from Boucher (first time dealing with them) and coulldn't be happier. Joe Kryszewski took as much time as we needed to show my wife and I several models. explain the features and advantages, etc., all in a low-pressure manner. When it came time to make the deal we were offered a very fair amount | Read Full Review

5/7/2021 12:00:00 AM | DealerRater

★★★★★ Dan Vnuk

Just purchased a new Volkswagen Tiquan from Boucher (first time dealing with them) and coulldn't be happier. Joe Kryszewski took as much time as we needed to show my wife and I several models. explain the features and advantages, etc., all in a low-pressure manner. When it came time to make the deal we were offered a very fair amount | Read Full Review

5/7/2021 12:00:00 AM | Cars.com

★★★★★ Dan Vnuk

Just purchased a new Volkswagen Tiquan from Boucher (first time dealing with them) and coulldn't be happier. Joe Kryszewski took as much time as we needed to show my wife and I several models. explain the features and advantages, etc., all in a low-pressure manner. When it came time to make the deal we were offered a very fair amount | Read Full Review

5/7/2021 12:00:00 AM | Cars.com

★★★★★ montymuseitef

I had my timing belt serviced on my 2015 Passat TDI. Franklin Boucher Volkswagen earned my business. Jason, the service manager was the best !! Thanks | Read Full Review

5/6/2021 12:00:00 AM | DealerRater

★★★★★ hhum11

This is our fourth car that we bought from Jamal. He is great to work with, very helpful, patient, and knowledgeable! Definitely would recommend him to anyone looking. | Read Full Review

5/5/2021 12:00:00 AM | DealerRater

★★★★★ Haley Barriere

This is our fourth car that we bought from Jamal. He is great to work with, very helpful, patient, and knowledgeable! Definitely would recommend him to anyone looking | Read Full Review

5/2/2021 12:00:00 AM | Google

★★★★★ TM F

I was surprised with the phenomenal experience this dealership provided with my recent purchase of a used Audi! The level of knowledge from the sales consultant and the Pre-Owned Manager, Troy, was far greater then what I expected! I didn't know it was possible but going to save some money and do my maintenance with them as well! Tha | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ Iron883

Had my appointment set for 800 am, pulled in a few minutes prior and was immediately greeted and helped. The turn around time was outstanding and the quality of work performed was above and beyond. THANK YOU Boucher VW Staff | Read Full Review

4/30/2021 12:00:00 AM | DealerRater

★★★★★ CDAPPLE

Great service. Got an appointment right away for a recall issue. Repaired right away and was washed before pick up. Starbucks coffee in wait area. The only improvement I would make would be to have popcorn in the service wait area. Probably closed due to covid. | Read Full Review

4/29/2021 12:00:00 AM | DealerRater

★★★★★ PATRICK SWENSON

Very Clean Dealership! Always polite and helpful. Tenured staff. Great selection. I have bought three Volkswagens in a row from this store. Great people to work with. | Read Full Review

4/29/2021 12:00:00 AM | DealerRater

★★★★★ SJI

This is my second vehicle from this dealership. The process was easy and both Justin and Tyler were helpful and knowledgeable. Trading in my vehicle was easy and I wasn’t pressured into buying any extras for my vehicle | Read Full Review

4/29/2021 12:00:00 AM | DealerRater

★★★★★ ATuch

Jamal was great to work with, the price was just right and I didn't get pressured to buy any service. Happy to finally own a VW! | Read Full Review

4/28/2021 12:00:00 AM | DealerRater

★★★★★ num1son917

The best car dealership I've worked with. I find their service department to be fast and thorough and reasonable with pricing. | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Mizo Kemeny

| Read Full Review

4/27/2021 12:00:00 AM | Google

★★★★★ KILKENNYH

Prompt and friendly ...... zzzzzz zzz xxxxx zzzz zzzz zzzzz zzz zzzz zzzzz zzzzz z zz zzzzz zzzz zzzz really 25 words to accept a survey? | Read Full Review

4/27/2021 12:00:00 AM | DealerRater

★★★★★ PJN197610

Oil change and car detail done very well, as usual employees very courteous, friendly. Gentlemen who provided car service also very nice.Will continue being a repeat customer. | Read Full Review

4/26/2021 12:00:00 AM | DealerRater

★★★★★ Robert W

On Saturday April 24, 2021 I had by far the very worst experience in a car dealership in my 30+ years of car shopping. I was berated, belittled, and insulted less than one minute into a conversation with Troy, Boucher’s used car manager. What makes this particular situation so exceptional is that I have purchased multiple new VWs f | Read Full Review

4/26/2021 12:00:00 AM | Google

★★★★★ yasserabu1

I had a problem with my Passat TDI and I was told that it shouldn’t cost me anything at the dealership it was Very prompt and professional service, friendly staff that cares about your experience! | Read Full Review

4/25/2021 12:00:00 AM | DealerRater

★★★★★ MENEFEEFAM

I loved having the ride back and forth. The work was done very well. Everyone was extremely pleasant. Good treats. Ease in scheduling. I was very pleased overall. | Read Full Review