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Moses Volkswagen of Huntington

★★★★★(93)read reviews

3315 Us Route 60, Huntington, WV 25705

(304) 948-2116 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ rodney midkiff
Fast, good service and willing to help out when you’re in a bind. Thank you all! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Bethany Wood
Service was great to work with. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Jackson Vital
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11/15/2024 12:00:00 AM | Google
★★★★★ Jakki J
Robert and Harley were great! | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Samantha Troxler
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11/13/2024 12:00:00 AM | Google
★★★★★ Barbie Padgett
Friendly and helpful sales force! | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Charlie Shelton
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11/12/2024 12:00:00 AM | Google
★★★★★ Stephanie Jiles
Use to give them 5 stars until I've started to see their shady antics I took my 2018 beetle in for a transmission drain and fill noticed my paper stated honda Transmission service when I brought it up I was told the tech put the wrong code in I said how do I know the correct fluid and level was put in? Was told not to worry the parts | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ mike hart
Terrible!!! Charged almost $700 for diagnostic and wasn’t even sure if that would fix the issue. I can see a one time diagnostic fee. But 3 hours and charged $185 each hour plus labor for taking a grill off. AND MY CAR STILL ISNT FIXED. They wanted another $650 for a set of headlight assemblies. ROBBERY! I don’t know how peo | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Kassie Venoy
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11/7/2024 12:00:00 AM | Google
★★★★★ Jeff stephens
Very friendly salespeople as soon as we walked on the lot . Worked very hard to get us in a new 2024 Atlas and got our payment where we wanted it to be. Thanks for your time ! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Heather Fletcher
Wonderful experience . Kind and knowledgeable staff. Very efficient drop off and pick up. Excellent customer service . | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Charles Kuhn
Purchased a Jetta and opted to have a ceramic coat put on the vehicle at a "well known reputable offsite location". Clear coat was found to be peeling in the hood. VW Moses refused to cover anything with this due to the ceramic coat being applied at an offsite location (even after purchasing the bumper-bumoer warranty) Then had an is | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Elizabeth Reffett
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10/31/2024 12:00:00 AM | Google
★★★★★ Alexis Imperial
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10/31/2024 12:00:00 AM | Google
★★★★★ Melissa Brown
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10/29/2024 12:00:00 AM | Google
★★★★★ Michelle Mason
Once again Rose and the service staff at VW /Honda took great care of me. Thank you again | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ John P
service department is thorough and quick | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ shawn hicks
We bought two new cars from Logan Gill. He was super helpful and very friendly. Would recommend Logan to anyone looking for a new car. | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Kim Hester
Everardo was Outstanding! He provided lots of info. And through our discussion, we found the car that fits all our needs last night. I picked it up this afternoon! Highly recommend the Moses group. No pressure, no hassles! | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Morgan McLane
I’m going to have to give them 3 stars because I’m honestly not sure because the issue isn’t fixed yet. Bought my 2018 atlas at the end of August from them. It has a misfire and paid a good chunk of change for new fuel injectors and thought it was fixed. Didn’t even get off the lot after the fuel injectors were changed and thought i | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Alys Smith
Service itself was good, but communication was terrible. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Shayne Carey
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10/15/2024 12:00:00 AM | Google
★★★★★ Faith Muncy
My family had such an easy and through process of purchasing our VW Tiguan with Jim! He had such caring nature to make sure we knew all about the car and our finances! Thank you VW and Jim “Big Ugly”. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Leslie Lucas
Bryan was wonderful in helping me select a vehicle and walking me through the process. I would buy another car from Moses because of him. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Michelle Matney
We had a very good experience at Moses Volkswagen! Jim Leach was a very nice salesperson and not pushy at all. We were very impressed about how knowledgeable he was with the vehicle we purchased. After the purchase he walked us through how to set up all technology features. | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ John Harpold
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10/10/2024 12:00:00 AM | Google
★★★★★ Sara Porter
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10/8/2024 12:00:00 AM | Google
★★★★★ John Workman
Great sales experience with Bryan. Very professional. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Amber Oberlin
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10/5/2024 12:00:00 AM | Google
★★★★★ Kelsey Mills
Thank you, Robby Sergent, for great customer service! | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Kevin Castle
We recently bought a Honda Pilot and the sales representative was Will McCormick. He went out of his way to help us and made sure we were happy with our purchase. I would recommend him to anyone who is looking to purchase a vehicle. The whole Moses team actually was great, especially the financing guy. He explained everything and | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ jeff ward
I’ve bought and serviced 4 cars from Moses Volkswagen. Always exceptional service. I’d highly recommend them! | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Doug Curry
Work was done correctly and in a timely manner. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Richard Shumate
My experience was not very good . Major mis communication on there part. I took my wife's VW in to have the brakes replaced. 9:45 appt, i waited around two hours thinking that they would be finished soon and when I checked all they had done was inspect my brakes . So I from beckley and I went with intentions off have my brakes repla | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Hayley Brown
We came here ready to buy a car and were completely ignored by all of the employees | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Darren Meara
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8/12/2024 12:00:00 AM | Google
★★★★★ KK Steadele
Specifically speaking for the service department, not sales. I cannot begin to express how frustrating, terrible, and overall disappointing it is to have had to go to this place for service. They don't value your time. They are rude when you ask about anything as if you are the biggest inconvenience to them. Services here will take H | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Abyr B
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8/9/2024 12:00:00 AM | Google
★★★★★ Donetta Griffith
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8/8/2024 12:00:00 AM | Google
★★★★★ Brad Callaway
Moses Volkswagen service department has been solid for us, so far, with our vehicle. From the scheduling, drop-off, and pick-up, it has been a seamless experience. Very hospitable, kind, informative, and thorough. | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ Kate Morris
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8/5/2024 12:00:00 AM | Google
★★★★★ Brandi Beasley
Easiest car shopping experience I have ever had! | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ James Davis
Great, fast and friendly service! | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Nicki Wood
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7/31/2024 12:00:00 AM | Google
★★★★★ Jeffrey Adams
Easy process, professional staff. | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Josh Bowles
Easy to deal with. Gave me what I asked for. | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Rina Mcnutt
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7/27/2024 12:00:00 AM | Google
★★★★★ Brittany Hill
Bryan helped me find the perfect car! We went through all of the packages of the Atlas. He was so thorough showing us all of the options. The one I wanted was at a different dealership. They made no hesitation to go get it, hours away! This was the smoothest transaction ever. Bryan even had a big red bow on it when I came to pick it | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Patty Burch
They were awesome | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Lisa Adkins
Good service. Except they told us they ordered parts, never told us what parts. When we picked the car up, the papers didn’t have any information on the parts either. Need better communication with that aspect. | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Phantom
They got hot chocolate | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Shelby Davidson
Bryan is incredible! So knowledgeable and helpful. The finance team is great to work with as well. Very smooth process all around. | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Lisa Reynolds
Work is good. Staff is very courteous and communicate well. Good processes and system. I like the addition of being able to pay online. | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ J. Sowards
Steve was friendly and really helpful. He did a great job with explaining all the different payment plans and my options. | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Walter Pannell
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7/13/2024 12:00:00 AM | Google
★★★★★ justin carr
From start to finish top rate VW dealer. Beat thr other ones price and had the deal worked out before we stepped on the lot | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ david Mckenzie
If I could i would given you NO STARS in this rewiew. This place has to be the dumbest people in the world. It has taken me 60 + days to get my clear title, paid cash and they still haven't got my title. You buy off of them but you get no title. They had ups deliver my title, they shipped to another address. I still Don't | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Michael Harrison
Great service fast and polite people. | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ Page Burkhart
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7/10/2024 12:00:00 AM | Google
★★★★★ Jordan Wangke
Matthew DeMoss and Jason Elkins amazing sales person they help me above and beyond to get me the car i want, thank you! | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ Emma Austin
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7/3/2024 12:00:00 AM | Google
★★★★★ Heather Henry (Scp)
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6/29/2024 12:00:00 AM | Google
★★★★★ Laura Fitch
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6/28/2024 12:00:00 AM | Google
★★★★★ Jeff Dishmon
Really good to deal with very satisfied | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Will Sheils
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6/27/2024 12:00:00 AM | Google
★★★★★ Tracy Kinser
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6/25/2024 12:00:00 AM | Google
★★★★★ Kim Jacobs
Do not get your car serviced here. Long wait, rude employees, car not fixed, and on top of that they put a huge gouge in my driver door. I have reported to customer care. | Read Full Review
6/25/2024 12:00:00 AM | Google
★★★★★ Peggy Williams
Congratulations, Isaac! Thanks to the staff at Moses Volkswagen for making your first car purchase easier. | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Shawn Hoff
I hate car shopping. Despise it. My wife and I have been car shopping for a month now just trying to find the right vehicle and then find the right deal. We were still looking for the right vehicle when my wife said she wanted to look at a VW. Not gonna lie I did that to appease the wife so I could take her back to the Chevy dealersh | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Angel P Derifield
Excellent service as always! | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Billie Thompson
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6/14/2024 12:00:00 AM | Google
★★★★★ Jeanne Barnhart
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6/13/2024 12:00:00 AM | Google
★★★★★ Dusti Morrison
Moses Honda/VW was great with my son on the purchase of his first new car, a 2024 VW Jetta Sport. They were understaffed and still were able to stay attentive and helpful!! | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Tim
Great service great customer experience. Parker was very helpful. | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Rusty Westcott
satisfactory for one reason ! Service advisor Angelic Thompson. Professional, courteous, welcoming, EVERYTHING you could want in a point of contact position. I doubtfully would consider coming back without her performance. | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ James Davis
Quick in and out inspection? | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Stephanie Stanley
Great service and experience | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Ron Baker
Great, friendly people. This is my third new car from Moses and I wouldn’t dream of going elsewhere. Top notch service and employees make this the perfect dealership. | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ JP
If I could give a ZERO star, I would! Absolutely horrible. My 2014 Jetta needed a fuel filter. No problem, made an appointment online. Estimated cost, $95. Great, make the appointment. Waited 30 minutes, and got charged $270!! Yes, 3x the estimated amount!! Their reasoning? “Oh the online system only estimates the part cost, | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Rachel Scott
Always the best service! Thank you! | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Devan Bays
The guys down at Moses Honda Vw are AMAZING!!!! If you’re in the market for a new ride definitely swing by! | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Nick Gue
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5/21/2024 12:00:00 AM | Google
★★★★★ Yimin Cai
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5/18/2024 12:00:00 AM | Google
★★★★★ Beverly Lott
Jim was very friendly and great to work with! He was very knowledgeable about the car we purchased and we would work with him again. | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ reba hansen
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5/17/2024 12:00:00 AM | Google
★★★★★ Noel Maret
Wase good thanks | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Michael Strickland
I have had nothing but great care and quality customer service here at Moses VW. It’s always a pleasure coming here! - Michael Strickland | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ IveLostContact
Our sales rep Jim took great care of us. It was a good experience. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Teresa Lacy
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5/10/2024 12:00:00 AM | Google
★★★★★ Anita Keaton
Very professional employees. Always welcoming you with a smile and they go above and beyond to make sure you are taken care of properly. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Connie Workman
Excellent car service and customer care! Highly recommend this dealership for Volkswagen service! | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Ian Jones
Everardo was a pleasure to work with. He was extremely knowledgeable, personable, and honest. He gave me the pros and cons of a Honda vs a vehicle from another dealership to the point I thought he could’ve been a salesman for them too! | Read Full Review
5/9/2024 12:00:00 AM | Google

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