Save on Volkswagen Service & Repair at a Local Dealer Near Snohomish

★★★★★ Andres Suarez

Had a great experience today with Drew Selling (no joke that's his last name). Purchased a pre-owned Atlas from him. He was very thorough and accommodating of my (many) questions. Not trying to force a buy on you type of salesman | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Jenise S

I came into Volkswagen of Kirkland genuinely excited about purchasing a used 2026 Tiguan SEL R-Line. Unfortunately, the experience was really disappointing and honestly left me feeling embarrassed. When I first arrived, I was shown the Tiguan, but I felt like I had to ask most of the questions myself. I was interested in learning mo | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Essam (masseone39)

Worst experience ever. I had a representative schedule me an appointment to pick up a loaner because my vehicle was not operative and in need of service. I arrived to the appointment and the service manager rejected the loaner. I paid 100 plus dollars to Uber there and 100 plus to Uber back. Put me in a situation where I had to pay o | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ James Lee

Wife took her VW in for a repair while I was out of town. Boy! Did they took advantage of her. Part cost was inflated from $148 to $260 over counter. Labor should have been $250 for industry standards was over $600 with diagnostic which most dealers will waive if you let them do the repair. So after nearly $1,000 for what should be 3 | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ yaseen samy

1 star, and that's being generous. I cross-shopped a few VW dealers before landing on my GTI. Every one of them would talk numbers over the phone except Volkswagen of Kirkland, who insisted I come in first before giving me anything. Walked in and was immediately told another customer was looking at the exact GTI I wanted. When I sa | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ ????? ?

??? ???????????? ? ??????????????? ???????? ????? ??? Google: I recently purchased a 2024 Volkswagen Tiguan, and I couldn't be happier with the experience. The dealership staff were true professionals—they helped me choose the right vehicle and didn't waste a single minute of my time. I would especially like to recognize Zeph and To | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Petra Jahn

Tristan in the service department at VW Kirkland is outstanding. He's been there for years, and it's so nice to have that consistency every time I bring my car in. He always listens carefully, explains everything clearly, and looks for additional ways to help beyond what's expected. I never feel rushed, and I always leave feeling co | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Justin Janes

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7/5/2026 12:00:00 AM | Google

★★★★★ Todd Christ

Purchased a used car through this dealership. Dan Z. was our salesperson and he made sure we got what we needed to be satisfied. | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Tomas Espinola

David Carson is the kind of service advisor every dealership should aspire to have. I've had recurring issues with my Volkswagen Atlas, and anyone who has dealt with a persistent car problem knows how frustrating that experience can be. What made all the difference for me was working with David Carson at Volkswagen Kirkland. From th | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Yegor K

Staff was super helpful, and the parts department was incredible to work with. | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ sai krishna

Amazing experience working with drew, love the new 2026 Jetta. It’s amazing. | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ M Seethoff

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6/17/2026 12:00:00 AM | Google

★★★★★ nina wright

A bit of a mixed experience at VW of Kirkland. Overall, I'd give it 4 stars, but there's definitely room for improvement. Sharing my experience below: SALES: We purchased a used car from the dealership on 4/26. Unfortunately, a few weeks after bringing the vehicle home, we noticed physical damage to the front grille that appears to | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Kuanyin

Very very sketchy financial department | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Sergey Shlykovich

Not a fan of service department. I had transmission oil seeping through case halves. Brought my car under warranty during my second year, they would tell me it is brake fluid (! break fluid is not oil and does not repeal water), wipe it and send me back. Brought back again for the same issue, they did nothing. Could not reproduce. Ha | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Prime Auto Shipping

Excellent dealership with a team that truly values its customers. Prime Auto Shipping enjoyed transporting a vehicle for them and would love to continue moving more vehicles for their team and customers. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Corey Bishop

A few months ago, my wife had the last oil change on her service contract “completed” here. Fast forward to last week, the low coolant light comes on. I go to pull the hood latch and find that the cable has snapped. I pull the lever off and see that the cable has been shoved into the trim cavity. I find the alternative way to pop the | Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ Romina Paredes

Great experience at VW Kirkland. Luke was extremely responsive and went above and beyond to help me get my vehicle seen quickly. I really appreciated the excellent communication and customer service throughout the process. The inspection reports were also very thorough, easy to understand, and provided valuable insights into my vehi | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Robert Rowland

Excellent customer service! I purchased a 2018 Golf from Volkswagen Of Kirkland and the whole process from test drive to signing the contract was excellent. I’m so glad to have my new car and appreciate the teamwork from the dealership. | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Gmah ahha

My experience at Volkswagen of Kirkland was a most pleasurable one. It may sound strange going to a dealership but, the people at this location as one would say, "Made my day". My day started when the service department first opened. Thank You! See you next year. | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ Christy Thayne

Great experience - got my vehicle in and out in a timely fashion and kept me up to speed with process. | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ Jean-Guy Dubé

Long story short, we lost our trust in them. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Maria D

Minus 5 stars! Awful place for service. Stay far, far away! My daughter bought a new, top of the line Atlas in Nov. '24 and added a 3yr service package. So, the car is 1 & half yrs-old and has 12K mi. They didn't want to honor the 10K mi oil change and inspection, wasted the 20K mi one, refused to rotate the tires AND, WORST OF ALL, | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Karen Wong

David was really helpful in getting me in for my services and trying to find me discounts. I appreciate his hard work and him going beyond in helping me take my old dashcam off that I had trouble with. Would totally recommend this place and would go back for services! | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ T K (TKK)

Sold me a pre owned car and the check engine light came on so I lost my entire mind threw my common sense out the window and went in like a house on fire expecting them to bow down to me. I am after all a customer right? Please....if you have an issue with your PRE OWNED vehicle call them and let them make it right. | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ Isaac Chan

Had a fantastic experience buying a Certified Pre-Owned GTI here. My salesman, David, was excellent, highly responsive throughout the entire process and went out of his way to leverage the service team so I could fully understand the car’s condition and history before buying. Even after the paperwork was signed, the top-notch service | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Jason Davis

Ask for Daniel, super helpful, minimal bs. | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Dan

BAD EXPERIENCE!. The people in the parts department were cool but..... Less than 30 days ago I needed a car, so I went to Volkswagen, for pre used car. The salesperson told me it was a certified pre owned car and that all the cars here go through rigorous testing before they're allowed on the lot. It has been less than 30 days and | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Bria King

Shout out to Volkswagen of Kirkland for selling us a car that had the check engine light come on within 30 days after guaranteeing us that the car was in top shape. The salesman Emkay assured us multiple times that all their cars have to pass inspections to even be put on the lot and that if there is any problems then to bring in the | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Bug

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5/24/2026 12:00:00 AM | Google

★★★★★ Ian Armstrong

I purchased a used Tiguan from Drew today and it was a very refreshing experience. His professionalism and knowledge was fantastic, and from the moment we arrived he did a great job of helping us get what we needed. I would absolutely recommend the dealership as a whole and especially Drew. Five stars were absolutely earned. We will | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Heather Hamilton

David Lei was great to work with and made buying my new Taos a pleasure. He took the time to understand what criteria was driving my purchase decision and reminded me during the process, which greatly reduced the time it would take narrowing down my options. He was incredibly knowledgeable about the vehicles and patient. Thank you Da | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Bill Marvin

Professional, friendly, kept me informed throughout the car service, while I waited in lobby waiting area. Feel confident I would be notified immediately of any issues during service process. I’ll return. | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Meagan Mangum

Yet another experience when I bring my car in and nothing is fixed. They’re great about giving me a loaner vehicle, but it takes a really long time to even get my car looked at for a diagnosis. And 4 times out of 5, I get it back and literally nothing is done. Now I wait an unknown amount of time for a backordered part and I get | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Penny Tonn

Great experience working with Drew to find a new vehicle. He was knowledgeable, fair, and helpful during and after purchase. Highly recommend VW of Kirkland | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Andrea Ackner

My wife and I had a wonderful experience at Volkswagen of Kirkland. Drew (car salesman) was very knowledgeable, friendly, down-to-earth, and all around good human being. There was zero pressure and uncomfortable vibes at the dealership. I highly recommend Drew and this particular dealership if you are in the market for a new or used | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Ron Craig

This is my second Volkswagen Atlas that I Have gotten from this dealership, and it will be my last. The car has been nothing but problematic and I’ve had it in several times and they keep saying they can’t find the problem. The car shuts down, slams on the brakes whenever it wants and is dangerous to drive. It is not Reliable and is | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Steven P Williams

Where dreams are built! | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Jennifer Stone

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5/3/2026 12:00:00 AM | Google

★★★★★ jwoey

After a checkup, they informed me that sadly my sunroof (Which my car doesn't have) needed some maintenance that they'd be happy to charge me to repair. Sounds like someone forgot to check before trying to upcharge me for something I didn't need. | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Mickel Liu

Bought a GTI today at this dealership. Daniel is super friendly and managed to make me a fantastic deal as promised. From the worksheet to the finance agreement, everything is clean without trash fees. The level of transparency is surprisingly great. I will definitely recommend anyone to work with Daniel on the sales floor. Car buyi | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Damon Stoddard

Modifying after initial review. I was beyond impressed with how the GM, Chris, responded. I told him I wasn’t looking for any handouts because of my 1star review. He thanked me for my feedback and proceeded to schedule an appointment and resolve everything (which they did in a few short hours). Tristan then John were the service tec | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Meade Olney

We had a very positive experience working with Drew. Our visit didn’t start out as smoothly as we had hoped, but Drew stepped in and completely turned things around. From that point on, he went above and beyond to assist us every step of the way. Drew was patient, supportive, and genuinely committed to making sure we had a great exp | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Melissa Bennett

Transitioning into a new lease can feel overwhelming, but Danny made it feel effortless. He took the time to understand my needs and making sure I felt comfortable and confident in my decision. I appreciated his professionalism, and patience to answer every question. And honestly couldn’t be happier with my new car! | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Niko Boul

The worst dealership I have ever dealt with. I have the sales manager Mo is a mess. Requested all documents from me and I provided them. I left them a deposit and next thing you know they call me saying they have an offer of 5k more and they told me if I beat it it’s mine. I then sadly raised my offer because I really wanted to own t | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Sheen Hunter (#SheenTV! #SeattleFreeze)

This location has the best care in Washington for my Volkswagen. However, I will never give them my phone number again or let them know that I'm considering trading in because I've been harassed up to four times a day via text and call. This is inappropriate. I specifically told the person on the phone that I will call them or go in | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Matthew Salvaggio

Easy to schedule service, great staff, thorough, reasonable wait time and quote for services completed. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ GB

The sales experience was fine overall until we were brought to a back office to meet with Ian in finance. What followed was one of the most unpleasant parts of any car-buying experience we've had. Ian was high-pressure, dismissive, and made snide remarks when we declined their prepaid maintenance packages. The packages were pitched | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Torri Howard

Purchased a car from them. Our salesperson Ty was great from the beginning. No pressure, answered our questions and made the entire buying process easy. Gave us a fair deal in our trade and very happy with our Audi. Would highly recommend. | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ alvernia

Be extremely careful with what you sign here. I brought my car in for a simple fix—a windshield wiper that wasn't working well. I was asked to sign an estimate, which I assumed was for the wiper repair. Instead, they used it to charge me a $244 full vehicle diagnostic that I never asked for or needed. After charging me $244 just to l | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Anitha Ravindran

Good work. Reliable. They follow up and take care of things. Johnwho works the front desk is very friendly and courteous. Thank you Jphn! | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Gustin Hubble

I had the quickest car purchase experience in my entire life. Everything went smooth and I had my keys in under 1-hour. Best purchase ever!. Update... I recently sold my car. I've contacted the dealership a few times about canceling my extended warranties as these contracts say "contact the dealer". I cannot get any help 3-years la | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Marc Tsai

I had my battery replaced here, and only three months later it failed. When I returned, they told me it wasn’t their responsibility and made me buy another new battery. Very disappointing experience—it felt like a rip-off. | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Brad

Took the car in for a transmission fluid change. They performed their standard inspection, left the break fluid cap off, left the cabin vent tube disconnected, forgot to reinstall the battery cover, and left all of the surrounding wires unmounted. I have zero confidence that transmission fluid was replaced. Will never conduct busines | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Jaime Kreft

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3/9/2026 12:00:00 AM | Google

★★★★★ Brian Rascon

Run away from this place as quickly as possible. High pressure tactics are used in both sales and service. I was sold a used car with a defective item and was refused any attempt to fix by dealership. Ignored several times and service avoided me. Extremely disappointed. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ John Bissell

DO NOT do business with VW of Kirkland. We bought a VW ID4 in 2023, paid over list but got the car we wanted. However, our experience with the service department has been amazingly frustrating. We get the feeling that the Service Department sees every customer as a challenge, and they must win the argument. We do not write many revie | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Anandhi Ramadas

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3/6/2026 12:00:00 AM | Google

★★★★★ Chuck Creveling

20 K service on Golf R. Pleasant interaction with Daniel and service was prompt and complete by paperwork. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Mike Fani

had a very bad experience. They told me the service would take only 45 minutes, but I ended up waiting for two hours. This issue was caused by their own injection pump problem, yet they didn’t offer any water, coffee, or basic customer service while I waited. At the end, the customer representative didn’t even give me the video of th | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ marimar Herrero

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2/26/2026 12:00:00 AM | Google

★★★★★ danielle Voigt

I always look forward to working with John B. whenever I bring my car in for service. His attention to detail consistently goes above and beyond what I expect, and he makes the entire process feel seamless from start to finish. He takes the time to explain everything clearly, ensures I’m getting the best service for my needs, and gen | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Sebastian Possos

Perfect job, nice place to wait, excellent service from beginning to end. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Evelyn Padrino

Two words: incompetent and negligent. We took our Jetta for a full inspection before a road trip. The car was fine, we just wanted to check it out. They came back with a $3,500 estimate that included changing breaks that were not necessary. We decided to go with everything else for $2,500. On the first gas stop in our road trip, th | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Andre Peng

My experience here was great when I needed to replace a broken side mirror. Tristen kindly routed me to the parts department, and everyone there was very transparent about the process, from ordering to installment. Special thanks to Chris and Robert for helping me out with this one! | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ David Moreno

They push you to buy parts that are not necessary! I dropped my Tiguan for service. I received a phone call saying that the car was ready but I need a brand new battery. I explained that I was surprised since the battery was changed less than a year ago and still should be under warranty. I was called later to tell me that the bat | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Melanie Goldstein

I took my car in for a check-up and was happy with the whole experience. The staff was friendly, professional and knowledgeable. They did not try to sell me a bunch of extra services. One of my tires needed to be replaced (which I knew). They did not have the tire so I had to go somewhere else for it. My service consultant made | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Ray perkins

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2/8/2026 12:00:00 AM | Google

★★★★★ Cristina M

Trysten greeted me right away and let me know that they can do my car inspection that same day. He offered me coffee, took my key, gave me a time estimate and the paperwork was fast and easy. Over all he made it an easy and pleasant experience. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Karen Wong

John did so good, totally recommend him if it’s your first time, he helped top of my car with coolant and was so attentive to detail, got most of my car problems figured out right on the spot before it went into the mechanics! I don’t usually leave a review but he did awesome! | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Jack Miller

2012 Touareg TDI, 115k miles. Took my car in for some warranty work (3rd part warranty). After $1500 of diagnostics and a month of negotiating with the warranty company (which the service center was actually helpful with), they came back with a $21k quote, which I would have to pay $9k for. A majority of this was for several oil leak | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Stacey G

Really nice and well-organized service department - from the manager to the staff, all the interactions have been positive. The video walkthrough and plan was really helpful. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ CiCi Liu

I stopped by for an oil change for my old Beetle, and the experience was great. Daniel was super nice and helpful. The technician finished everything within a couple of hours. Very smooth and happy experience—I’ll definitely be back! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Ted

Good service and support. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Patti Studley

John was amazing and super fun to work with! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Zack Jalbert

Highly recommend working with Avelyino. He is very knowledgeable about the cars and able to explain what’s happening and what’s being done to resolve them. He’s timely in his communication and a joy to work with! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Scott McCullers

Drew Selling and Tommy were fantastic to work with. Extremely professional, clearly dedicated to making sure we found the right vehicle to suit our needs and budget. Highly recommend working with Drew and the team there. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Terry

I bought a car from this dealership in September 2020. A few days after the purchase, I spoke with Michael Lawrence, and he promised to cancel the maintenance plan for me. I called Michael twice within 30 days of the purchase, and he “confirmed” that he had submitted the cancellation. It turns out he never did. Tony Pho, the general | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Shreyansh Bhatt

Very rude staff makes you feel like they aren't there to help at all. Took the whole experience to next level when i asked for a vehicle under 1 year warranty, what would be cost to diagnose rattling issue? Rep replied, if we found rattling was due to leaving marbles in dash compartment or any object in there, we will charge 246 the | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ paresh bhatt

I had there for first service of the Volkswagen as per scheduled appointment, but the staff from entry level to manager could not satisfied and found non-cooperative, this is since beginning of purchasing the car. Wasteg of time. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Damon Stoddard

Worst custom service I've ever experienced. Brought my ID.4 in with 23,000 miles because it had a maintenance light on. They looked up the VIN and proceeded to tell me who the system said I was. It was incorrect so Zi asked them to change the system to me. "Sorry, we can't do that here". OK, not a big deal. "The light is the 30,000 M | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Beth Henigson

I brought my car in due to low coolant, which I had to refill twice within about a three-week period. I was grateful to be able to schedule a time when a loaner vehicle was available. I dropped my car off, and initially everything went smoothly until about 30 minutes after leaving, when the check engine light came on in the loaner ca | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Emily Eiland

Drew Selling made the process easy and ensured we got a car we were excited about. Thank you for the great experience! Highly recommend | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Tee Mac

One phone interaction with Moe (sales manager) and that was enough to decide this dealership would never get our business. He was hostile, condescending, talked at me very loudly without giving me a chance to speak….just a horrible interaction. All I was simply asking for was an out the door price of a specific vehicle, so it should | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Tom Brusstar

Our VW had a very slow leak in a tire. I brought it to a brand name tire shop and they didn’t find any reason for it, and also kind of conveyed a lack of interest in things that don’t result in selling a new tire of their brand. The problem continued. So I brought it to VW, as they were friendly and communicated well before. Trist | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ bryan dye

They delivered my car to my home for free. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Esmé Brown

Five stars isn’t enough for the level of care I've received here. It's rare to feel like a sales team actually has your best interests in mind — but that is undoubtedly what I experienced with Volkswagen Kirkland. From the moment I walked in, I felt supported. Chris did an excellent job making the entire experience welcoming and str | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Charlie Acheson

We had the best experience from this dealership. John B. was an outstanding service agent. All of our expectations were met and our vehicle was ready on time. Will definitely be going back. Even picked up the VW to Tesla converter. Works well. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Olivia Snow

John was very communicative and worked with me to get my vehicle repaired. When unforseen complications arose, he helped me get a vehicle to drive until mine was repaired. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Ben Pyper (All-Star Fence)

Just awful experience. We are from out of town and found an Atlas we really liked. Explained to sales manager about 5 times we have a business in Montana and wanted to buy the vehicle and register it in our business. Had to go back and forth between 3 different people as they just kept passing us off to different people. All the whil | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Karin Kim

The employees were all very kind. I went in one day with an estimate of $384 for routine 90 000 mile maintenance. They had my car for 8 days because of a delay in parts. I was charged OVER $1300. A valve or a screw was “broken”. Merry Christmas to you as well VW Kirkland. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Mehran Meftahi

Fantastic experience! The team was helpful, honest, and made everything easy. Highly recommended. | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Kenneth Haskell

New to the Kirkland area. Took our 2013 VW Beetle to the dealership for an oil change and tire rotation. I used the Open Service Drive (no appointment necessary). John B. took care of the service request. The service was performed quickly and I was promptly notified when the work was complete. Professional dealership will be my go to | Read Full Review