Return to complete listing of VW Service Departments

KarMart Volkswagen

★★★★★(84)read reviews

1725 Bouslog Rd, Burlington, WA 98233

(360) 329-4367 Ask About Our Service Specials!

Schedule Service

Service Offers

View

SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details
View

Buy 3 Eligible Pirelli Tires, Get the 4th for $1^* Click for details
View

Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
View

VW Service Credit CardClick for Details

Map & Directions

Submit

Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: ClosedSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Jenise S
Mark and Sarah were truly amazing! they were real with me and made sure i knew what i was walking into. They also helped a lot with me getting the exact model and make i wanted down to the trim and interior color. I would recommend this dealerships 1000% over especially if Mark and Sarah are taking care of ya ! | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ Gabe Manio
Sarah and Mark gave us an amazing car buying experience, with constantly checking in to be sure we are comfortable and on the same page throughout the whole process. I would highly recommend working with Sarah and Mark if looking to buy a car. 10/10 thank you! | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ Garrett Hanson
Karmart team always goes above and beyond to help us out. Shaune and Mark made the purchase of our new vehicle seamless, and we couldn't be more grateful for the knowledge and expertise they were able to share through out the process. | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ ACE BAKER
My credit was not great. In fact, it was terrible. Mark was able to get me financed and set up in a very nice car! Yes, my APR is high, i can refinance when I get my credit back in the black. But the team over at Karmart took care of me and got me back on the road. They are an exceptional squad! Thanks Mark and Sarah! | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ angela ewen
Andrew Medina was great to work with and helped me find something affordable | Read Full Review
8/30/2026 12:00:00 AM | Google
★★★★★ Cinnamon & Travis Hoekema
Just had HANDS DOWN THE BEST experience with Mark @ KarMART VW. He beat out 5 other dealerships offers, had great professionalism, was very personable, gave patience, did not once give pushy salesman vibes at all, covered every detail of my purchase throughly and slowly making sure I didn't miss anything. He not only won my busi | Read Full Review
8/23/2026 12:00:00 AM | Google
★★★★★ Jeff Marrs
Excellent service throughout the buying experience. This is our 3rd Volkswagen purchase here. | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ John Lanham
Sending spam calls to VW owners thousands of miles away soliciting maintenance services. I wouldn't go to a dealer so desperate for business. | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Josh Brown
Kevin Hernandez and Sarah Shields did a great job helping us getting into a 2025 Ram 1500 | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Brian Demorest
Karmart in Burlington is awesome! My daughter bought her first car there and it was a great experience, no sales pressure or gimmicks. A week later my wife traded her SUV in for a newer model and again, a great experience. We've worked with Assistant Sales Manager Mark Bos twice now and he's been awesome. He's straightforward and hon | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Richard Parkhurst (Richard & Rebekah)
Kevin was great! Stayed open late and got the deal done. Thank you | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Jennifer Brown
Stephan and Matt were amazing to work with buying a used BW Jetta SE for our family. They gave us a great deal on this low mileage car, which drives like a dream. They made the whole process easy and fun, and they treated us with integrity and respect. And they know every extra detail about this car. They spent an extra hour showing | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Nichole Jennings
Amazing thank you so much Patrick ? | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Toby Boykin
Patrick Crary was so friendly and made this such an easy transaction. We got a great car with all the warranty and insurance coverage that we needed. We will definitely be back when we're ready for any additional vehicles. Thank you Patrick for making this so easy and quick!!! | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Makenzie Brown
Kevin Hernandez was awesome to work with! He made buying my first car easy and a great experience! | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Shelene Worland
This was the best car buying experience Ever! Mark Bos was great! He sat with me to hear what I was looking for in a car and my price point. Then he drove me around the lot and showed me everything he had that fit that description. He allowed me to test drive every car that I was interested in. After test driving four cars there were | Read Full Review
7/30/2026 12:00:00 AM | Google
★★★★★ Pam Johnson
Kevin Hernandez was a great salesman kind courteous. Knew all about the car and made purchase super easy | Read Full Review
7/27/2026 12:00:00 AM | Google
★★★★★ Cecilia V
Mark Bos was great! He was very friendly and knowledgeable. I wish all salespeople were as kind and helpful as he is. Great experience overall! Thank you. | Read Full Review
7/26/2026 12:00:00 AM | Google
★★★★★ Gaby
Customer service, 5/5. I've been to dealerships with pushy, annoying finance/salespeople and that's unfortunately a common thing to run into at dealers. This place was the total opposite. Mark's a great guy to work with. Has very professional interpersonal skills, treats customers with respect, especially the customers who are a firs | Read Full Review
7/26/2026 12:00:00 AM | Google
★★★★★ Todd Zuehl
Arthur and Mark were a real pleasure to work with. I got the value out of my trade in I was searching for and the deal on the Tiguan I wanted. All in all happy experience and even got to cut Arthur's tie for his first sale. Cool day | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Jake Richards
Worked with Pat!! Best deal and an easy transaction!! Great service! | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Jaimie Erickson
Kevin Hernandez sold us a car and was very patient and professional with all our needs and questions | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Isai Madera
Best deal, easy transaction. Patrick was very helpful in every step of the way. Great customer service. | Read Full Review
7/23/2026 12:00:00 AM | Google
★★★★★ Chelle T
| Read Full Review
7/23/2026 12:00:00 AM | Google
★★★★★ ivan arias
I am very satisfied with my purchasing experience. Sarah shield was very friendly, knowledgeable and professional. And so far I am very happy with my new Tiguan SEL R | Read Full Review
7/21/2026 12:00:00 AM | Google
★★★★★ Kevin George
| Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Kody Stribrny
Kevin Hernandez did a wonderful job keeping the car buying process pressure free and quick! I would recommend buying a car with him. | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Brittney Bennett
Sarah made our car-buying experience absolutely exceptional. She was attentive, detail-oriented, and communicated with us every step of the way. From ordering the exact vehicle we wanted to patiently answering every single one of our (many!) questions, she made the entire process smooth and stress-free. Her professionalism, knowledge | Read Full Review
7/15/2026 12:00:00 AM | Google
★★★★★ Jayson Sanchez
I had such a great experience working with Mark Bos at KarMart Volkswagen that I felt he deserved a review, even though I ultimately purchased my vehicle from another dealership because they had the trim I was looking for. From start to finish l, Mark was professional, knowledgeable, patient, and never made me feel pressured. He ans | Read Full Review
7/15/2026 12:00:00 AM | Google
★★★★★ Mark Morgan
Great place to buy a preowned or new car truck they have great team at KarMART Volkswagen from sales to service they are there to help you any way they can. | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ Magaly Robledo
My Brother purchased his very first car from Mark Bos and it was a such a great experience, Mark made the process smooth and stress-free. He is friendly, patient, and took the time to answer all of his questions without making him feel pressured. He helped him find the perfect car and made sure we understood everything throughout the | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ John Taylor
Worked with Mark Bos to purchase a car at KarMart VW in Burlington. He was fair. He was helpful and accommodating. He patient with me as I studied the cars we were deciding between. He answered questions, helped us find information to clarify the history and condition of the car. He was easy to work with. We made a deal and bough | Read Full Review
7/10/2026 12:00:00 AM | Google
★★★★★ Jeffrey Roberts
Kevin Hernandez at KarMart made purchasing our new Jeep easy and seamless . The moment we stepped on the lot , he was professional and knowledgeable and answered our questions . Thank you ! | Read Full Review
7/5/2026 12:00:00 AM | Google
★★★★★ Lindsey Scott
Sarah Shields and Natalie Biskup were very helpful today finding me the right car. They weren't pushy at all and listened to what I was looking for. Both women were nice and friendly! | Read Full Review
7/5/2026 12:00:00 AM | Google
★★★★★ Alfrenique Aspinall
My whole experience was definitely a 10/10. Mark was so patient with me and assisted with any questions or ideas I had with getting my car . I totally recommend this place , and also mark as your guy . Thank you KARMART ! :) | Read Full Review
7/5/2026 12:00:00 AM | Google
★★★★★ Lincoln K.
Hey guess what peeps! Mark Bos got me into another perfect deal. Was in, out all the paperwork signed within an hour. Answered all questions and went above and beyond on getting me what I needed at the right price. 100% would deal with him anytime I need a vehicle. Thanks again! Mark bos is legit the boss! He went above and beyond f | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Laven Wise
| Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ lisa perrott
I went KarMART VW with a specific model and trim in mind. Mark Bos helped me navigate the process with supreme expertise and awesome personable service. I feel grateful to have been able to work with him through the process of buying a new car- something that I hadn’t done for 50 years. Mark was able to secure me a very fair deal, an | Read Full Review
6/7/2026 12:00:00 AM | Google
★★★★★ Retha Buchanan
Mark is AMAZING!! This is the 3rd vehicle we have bought from him. He is very caring, listened to our wants and needs, and made us feel very comfortable. Mark went above and beyond! He will forever be our salesman! | Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ Karla Kay Art
Purchased a new VW Tiguan via Mark Bos at Karmart Burlington VW today. Mark does such a good job. Everything went efficiently, from the test drive through signing the purchasing ppwk. I highly recommend Mark for your vehicle purchasing needs. | Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ C
It took longer than I expected, but it was also cheaper! Everyone was super helpful and knowledgeable. I will go back, and would recommend! | Read Full Review
5/27/2026 12:00:00 AM | Google
★★★★★ Melissa Crawford
Mark Bos went above and beyond and we so appreciate his sincerity, his honesty and the way he calmed our situation. He truly cares and his customer service was outstanding! He is down to earth, and made us feel so valued. We cannot express our gratitude for him and this experience. Melissa and Donald (Keith) C. | Read Full Review
5/15/2026 12:00:00 AM | Google
★★★★★ Shayla Thomas
We truly enjoyed our experience at Karmart. Sarah helped us from beginning to end. When we drove up to the dealership, she had the car we were there to see already pulled up to the front. She spent time with us answering all of our questions and helping us get a great deal. I highly recommend going to her for a painless car buying ex | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Carrie Benn
Mark is awesome! Quick and easy process! Highly recommend! Love my new car! | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Taryn
The customer service in their service department is outstanding! The service is pricey as one would expect at a dealership; the same hourly rates as Bellevue. Their professionalism is top notch compared to all the other places I've been to. | Read Full Review
4/23/2026 12:00:00 AM | Google
★★★★★ Mike Jackson
| Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Geoffrey Haraway
5 stars, Mark was extremely helpful in helping me get a car with a quick turnaround, highly recommended Karmart VW | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Emilee Mason
Mark Bos was amazing! Easy process and what you're told is going to happen, when you talk on the phone, is exactly what happens when you get there. Got a great interest rate and they rescued me from a car loan that I was never going to get out of. Thank you! | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Mario
Mark Boss is an amazing salesmen. He goes above and beyond and always puts the customer first. His honesty and integrity are above reproach. I am a customer of Mark's for as long as he is there | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Efrain SMILEY-C
"Avoid this shop for diagnostics. I brought in my 2015 Lancer for insurance-covered repairs, but they refused to address clearly bent components. My alignment sheet proves a Caster split which is not adjustable on this car—confirming mechanical damage. Despite this, they claimed it’s 'as good as it gets' while the car still pulls lef | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Bryan Holmes
Mark Bos was extremely helpful in selecting a vehicle while assuring I achieved the best pricing. I was shown different offers within my budget and was able to drive out confidently knowing I made a sound decision. This is my second lease with Karmart VW, and I would say that both their Sales Associates and Service Department have be | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Chris R
Oh, you want the full car lot experience? Look no further than Karmart …. they’ve perfected it. If you’ve ever thought, “Man, I really miss being pressured, waiting forever, and getting follow-up texts like I just joined a subscription service I can’t cancel,” you’re in for a treat. Bought a car here and within a month I’m dropping | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ thadius stelloh
Mark Bos was extremely helpful and extremely knowledgeable. He even took time out of his days off to answer questions I had about trading in two vehicles that me and my pregnant wife didn’t hardly use to be able to get us into what we needed most. A 26 VW Tiguan R-Line Black. Perfect for an expecting family of soon to be three. He un | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Bruce Miller
Sarah Shields at Karmart VW was great to work with. Responsive, helpful, knowledgeable and a pleasure to interact with. If you're looking for a Volkswagen go see Sarah! | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Cari Collins
We had an exceptionally great experience while purchasing a vehicle. With the positive atmosphere, light hearted conversation and the feeling of being ‘right at home’ - made us feel relaxed and cared for and more confident we were in the right hands. We had a lot of questions. Mark focused on doing what’s best for the customer - h | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Avery MacDonald
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Hayley Larsen
Our family purchased a vehicle with Mark in March 2026 because we needed more space for our growing family. I cannot say enough good things about the dealership & specifically about our interactions with Mark Bos. His experience & professionalism was clear from the start. We had a list of specifics we were looking for & he worked dil | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Eric Jacobs
We had a great experience purchasing a new vehicle from Karmart VW. Thanks for the great customer service Grace and Mark! | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Deontae Prohaska
If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed there. | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Orlandon Sweeney
10/10! Mark made the car buying process smooth from beginning to end. Highly recommended! | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Bruce Nyden
Patrick C. tracked down a blue and white VW 2025 Buzz. He warned me they were in short supply but bent over backwards to locate one for me, worked an exchange with a partner dealership and drove over 100 miles to bring it to me. It was a bit nostalgic for me as I owned a 1965 GAS VW Westfalia Bus after graduating. Note: I have owned | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Emily Burdick
Grace and Patrick are two of the best salesman I’ve encountered in a long time. My fiancé and I got a new 2020 Honda HR-V and they made the whole process very easy! We were also Graces first sale which was amazing to witness and be a part of! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Gabby Dacar
If you’re looking to go to this dealership, Mark is the guy you’re looking for! He was great with communication, super upfront and honest, and more than helpful with any possible question I had. He even stayed later than he was supposed to to help get me my car and made the process super easy and quick :) Everyone else I interacted w | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Jim Anderson
We were immediately greeted - not swarmed. We knew exactly what vehicle we had in mind, then escorted to the particular car we wanted. Everything explained in understandable detail, friendly, informative, professional tone. Mark Bos is amazing, it became even more apparent when we started taking money, steps to take to drive away the | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Lily Jewett
Wonderful experience with Mark at KarMART Volkswagen! Friendly, informative and got us taken care of in a timely fashion! No sitting in the dealership for hours! | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ Joshua DeWolf
Sarah was so very helpful and went way above and beyond | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Tessla Alexander
Mark was a great person to work with at KarMART Volkswagen at Burlington. He respected our time and decisions and got us exactly what we wanted! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Tom Racette
We recently purchased a new VW Tiguan from Karmart and Mark Bos. Mark was very professional and responsive to our needs. He made the experience very easy. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Hailey bentley
I had an amazing experience with this dealership. Diansa helped me get my first car from the very beginning and made the whole process smooth and stress-free. She was patient, knowledgeable, and genuinely cared about helping me find the right car. I never felt pressured and all my questions were answered clearly. I couldn’t have aske | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Annelise McCallum
KarMART VW Burlington made the selling and buying process seamless! I can’t recommend Sarah enough, she was knowledgeable, kind understanding! Sarah and all the staff at KarMart VW Burlington made what can be a stressful purchase, very enjoyable! I left feeling not only excited and happy but heard and with all my needs and requireme | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Ashley Chavez
Had a great experience with Sarah Shields! We never felt pressured into the sale, and thoroughly enjoyed the car buying process. Every other employee along the way was also helpful and polite. Their insurance specialist Judi also helped save us a bunch. Highly recommend this dealership! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Nate Dufour
Mark Bos is so kind and helpful. He went so far out of his way, multiple times to get us the car we only dreamed we could have. At hundreds less than we originally thought we would have to pay. I can't put in this review just how helpful he was to me and my family, just know that if you are in need of a car, please go see Mark. You m | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Rosa M.
Andrew was great to work with. He was friendly, a great listener, knowledgeable & made the whole process smooth & stress-free. I highly recommend asking for Andrew if you’re buying a car here. Thank you Andrew!! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Elizabeth Kerwin
This is an awesome, knowledgeable and friendly service shop; I drive the extra mile from Deming to get my ID4 service here for that reason! Highly recommend! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Trina Borelis
I had such a great experience at KarMART Volkswagen. Nick was super helpful and made everything feel easy and stress-free. And Danielle was honestly amazing , she took such good care of me and even walked me to my car after my service just to make sure I was all good. Little things like that mean a lot. Thank you both for making the | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Phil
11/6/25: I recently had a great experience purchasing a new vehicle with Sarah S. She was very patient and pleasant throughout the whole process. Sarah was knowledgeable and worked hard to get the correct answers for technical questions that arose. We were able to get the purchase done in a quick amount of time, and I was able to dr | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Ryan Laubach
Best customer service I have ever had. See Pat if you go there and want someone that knows the product and can explain the paperwork properly | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Josateki Rabici
I had a very phenomenal experience at KarMart Volkswagen today. Sarah Shields was incredibly fantastic and went above and beyond to find me and my wife a 2017 Audi Q3. To be honest we were not thinking of owning a car as soon as this since our old car just got totaled off by insurance and we were still dealing with all the paperwork | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Ashley Cattee
After talking to two other VW dealerships for a simple service it was Danielle went ABOVE and BEYOND to make the job work. Thank you Danielle for all that you did today. | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Lynnann Case
Mark Bos was so very helpful and listened to what I wanted. I never felt pressured at all. This was the least stressful car buying experience of my life. Thank you Mark and the team at KarMart VW for everything! I love my new Taos! | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Shari Ludden
I just bought my 5th VW vehicle! Four of the five VW vehicles I bought from Mark Bos at KarMart Volkswagen in Burlington! Mark is very trustworthy and reliable. He made us feel very comfortable without any pressure. Mark understands what a big decision buying a car is and was willing to go above and beyond to find the perfect vehicle | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Marie M
I had a fantastic experience at Karmart purchasing my new car. Sarah and Shaune were great and showed me multiple options that were just like I had told them I was looking for without any high pressure sales. Happy customer! | Read Full Review
10/5/2025 12:00:00 AM | Google
★★★★★ Manda Hi
I got in touch just to see if I had any options at all, and Sarah Shields not only showed me what options I had, she practically gift wrapped a new (to me) car that I drove off the lot only an hour later. I will ONLY work with her for any future cars. Thank you, Sarah! I love her! | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Robert E
I recently purchased a new Jetta SE and had the pleasure of working with Kevin H. He made the entire process easy, stress-free, and straightforward. Kevin was professional, knowledgeable, and answered all of my questions without any pressure. He took the time to make sure everything was clear and made the purchase experience smooth f | Read Full Review
10/2/2025 12:00:00 AM | Google

of 7