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Volkswagen of Puyallup

Volkswagen of Puyallup

★★★★★(275)read reviews
820 River Rd, Puyallup, WA 98371
(253) 200-0708 Ask About Our Service Specials!
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Service Offers

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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Ben Oster
    Oscar was awesome! They did a good job getting us into the car we wanted at a fair price. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Jason Allen
    Nevin Pettygrove was my consultant. He was very knowledgeable and respectful the entire time. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Peter Schaad
    Shawn is the best! Super easy and friendly purchase process. No pressure. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Maggie Beneke
    | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Christina Hightower
    This is the third car we have bought from Volkswagen of puyallup, and every single time it’s a great experience. Daniel was amazing told him exactly what we were looking at and he went above and beyond to get us a great deal. | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Daniel McCarthy
    Fernanda went out of her way by providing us with a detailed appraisal of one of our cars that was totaled and assisted in trying to locate another. Very polite and professional, Thank you ?? | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Rick Hecks
    Oscar is very knowledgeable out the electric cars . Treated me good . Very helpful | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Isabele Qualheim-Brewer
    I came here looking for a car as a first time buyer. I worked with Roman. He's very welcoming, gives you all the information he has on any vehicle you ask about, patient. Absolutely amazing experience. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Justin Po
    Bought a car with Fernanda. Awesome job with explaining everything and getting me a great deal. Made sure the kids were situated in the waiting area. Super friendly. Went in to just check out a used car. Ended up buying on same day. Great price. Great service. Highly recommended. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Phyllis Edwards
    This occurred on 04/10/2026. I had to pay them $205.00 for a diagnostic on my trunk not being able to open two years ago and I’ve been bringing my car back every six months in order to try to fix the issue and a couple of times I had to wait for the wireman to come back because he wasn’t at work that day so I had to leave without get | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Jaydeep Singh
    amazing and super caring people, awesome to work with and got my car that I wanted! | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Lou Henley
    On the fence about taking your car in for service? “But, I got a coupon for some random place” Whatever. The service side of VW Puyallup rocks. I’m a long time Audi guy who worked up the courage to come back to VW. It’s been 18 years since I last drove a Volkswagen. Had a 20k service already scheduled with these guys and the other | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Emersyn Potter
    Awesome service from Shawn! Very helpful! | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Robert Harpster
    Cannot recommend service department. Vehicle was in 2.5 days without fixing the issue. They stated the timing chain and tensioner needed to be replaced for $4500. I asked them to check MAP sensor to see if it was the issue. They wouldn't do it. I pulled my Passat out and replaced the $90 sensor myself. Problem solved! | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Clark
    Purchased a brand new Tiguan from Shawn Yi and let me say we had an amazing experience! We knew what we wanted when we came in. Shawn showed us the car and made the car buying experience seamless. He was extremely friendly, made us laugh the whole time, and it did not feel like a typical car buying experience. He thoroughly went thro | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Erika E
    Sean was great! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Todd Maruca
    Tolerated a 1 hour plus test drive and came across as sincere and helpful. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ mariah mccurry
    Volkswagen puyallup was amazing at helping achieve my car goals. They worked hard to get me the car i wanted at good rates! Oscar was amazing with communication and being on top of my financial boundaries. I drove away in my 2025 Volkswagen jetta?? | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Nishank Bhatnagar
    I recently traded in my car and bought a used car from this dealership. My experience was only made better and smoother thanks to Roman. He listened and worked around my expectation, made sure to go above and beyond to address any questions, concerns or needs during the buying process. I left a happy customer and would recommend them | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Shore
    Possibly the best experience we ever had at a dealership. Our associate, Daniel was super helpful and went above and beyond our expectations. The finance manager, Laura worked with us to get the best deal. I would recommend anyone looking for a vehicle to check them out first. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Catherine Sharp
    Oscar at Puyallup Volkswagen was a wonderful salesman who demonstrated knowledge of electric cars. His professionalism and patience with my questions was appreciated. I definitely recommend Puyallup Volkswagen and Salesman Oscar. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ John Greathouse
    Daniel and chase were great to work with, low pressure experience. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Mikaela Martinez
    My husband and I just bought a 2022 Tiguan from this place. Shawn Yi was our guy and I have to say, I’m really glad he helped us in this whole process. Friendly, knowledgeable, explained everything to us so we understood, and willing to accommodate. 6/5 stars, always ask for Shawn Yi. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Louie Martinez
    Best buying experience that we’ve had. Fast, truthful, and very reasonable. Ask for Shawn Yi! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Justin B
    Great experience with Oscar. Got us a boss car! Really this was quick and easy. Oscar knows his VWs and helped us get what we wanted. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Shelby Sandoval
    Don’t get your car serviced here they say one thing on the phone and tell you another when you call to check on your car. This is the second time I have had my car in there they kept it for a week . Slacked off ordering parts and don’t have the “ right mechanic for the job. “ no transparency to the customer and clearly don’t care . T | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Dan Serino
    Purchased a used vehicle here from Romy. He was a great salesperson, answered all our questions, listened to and helped resolve any concerns we brought up, and never made us feel rushed. Also worked with Brandon in the finance department. He was very nice and didn't pressure us into anything or make us feel rushed. Overall as good a | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Isaiah Johnson
    I brought my car in to have a fault code fixed (code was for RIGHT REAR parking brake malfunction) I was then sent a repair quoted 3.1k plus tax (not including labor) for replacement of both rear calipers and parking brake motors when I only had a code for the right side. I proceeded to have the car towed home and I bought a used RIG | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Doug Simmons
    Absolutely loved the buying experience at VW Puyallup. Worked with Daniel E. Who had an excellent knowledge of what the various models featured, and helped guide us to a new Atlas! Additionally Daniel worked quickly and professionally to show us the different features. Each request we had never felt like a burden and seemed like he | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Courtney Carter
    I am over-the-top happy to tell you this is the most positive experience I have ever had at a dealership. Daniel is very kind, friendly, knowledgeable, respectful, and has the patience of a saint. Thanks to Daniel’s excellent customer service & welcoming smile & attitude it has been a wonderful experience buying my new 2026 Atlas Cr | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Pat Halvorson
    What an absolute fantastic car buying experience! Shawn Yi, was great and made this car buying experience memorable in the most positive way & I will definitely recommend him to others. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Tracy Halvorson
    Hands down… the best VW car buying experience!!! It was a seamless visit and plenty of laughs. Go buy a vehicle with Shawn Yi at Volkswagen Puyallup- you will not be disappointed! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Marcus Gaylord
    Big Shout Out To Oscar! What a fantastic car buying experience! Will return for my next car !! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Mercedes Gaylord
    This has been one of the best experiences with looking at and buying a car . Oscar was an amazing sales guy that talked us through any and all questions while being knowledgeable and helped us with everything with ease. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Leininger
    Shawn was very helpful, funny, and was definitely the best salesman i have ever worked with. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ mackenzie banyai
    Shawn was amazing to work with made everything so simple and easy and helped me get my dream car !!! Forever thankful | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Grant
    It was truly great working together with Oscar. He was incredibly helpful and took the time to advise me very well throughout my experience. He explained everything clearly and thoroughly, which I really appreciated. Oscar was professional, knowledgeable, and very easy to communicate with. Overall, it was a wonderful experience and a | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Donn Rupp
    Bought a brand new Tiguan 2025 in October. Sensor issues happen almost within a few days of buying in the car. took it in four times. Every time I call to express concern about the sensor errors, I get a runaround and then had the service manager act very condescending to me like it was my fault. She said and I quote “what do you wa | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ King Tacoma
    Shawn attended us really well and helped us get the car we wanted at a more then reasonable price! | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ valvalval
    Shawn Yi was very helpful and the best salesperson. If you ever want to buy a car here say you want him to sell one to you. | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ David Slattery
    After being treated horribly at a Nissan dealer the previous day, I walked in to VW of Puyallup last Friday to buy a 2025 Taos I saw online. Sale Consultant Nevin was professional and respectful answering my questions and concerns, making this the most stress-free car buying experience I've ever had. Awesome job Nevin! Shout out to L | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Carlos
    Great experience. Purchased a new car with the help of Roman he was attentive and very helpful in every step of the way. Would recommend him for your next purchase really experienced and knowledgeable. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ karolina Shamion
    What an amazing car buying experience! I was so nervous, but right off the bat Nick was so nice and so patient with me and worked with me through everything. Nick and Laura made my car buying experience easy breezy and I couldn’t be happier with my purchase! 10/10 highly recommend working with them next time you’re looking to buy a c | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Steve K
    Great: Got me in for oil change right away; service rep was nice and greeted me right away. Not-so-great: Agreed to pay for 30K mi. brake flush. Final price about 20% higher than quote (service $ was low and they didn't mention fees). They do charge an additional 3% for using CC, which they don't verbally indicate on quote, but have | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Bull
    Romy was a pleasure to work with on the purchase of my new Atlas Cross Sport. He is no pressure and genuinely cares about getting you the right fit and right deal. Also their finance department is so knowledgeable and top notch. Thanks for a great experience. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Tatianna Smith
    Oscar was absolutely amazing to work with! He truly made the process of buying a car hassle free and super easy. Will definitely return in the future, thank you, Oscar! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Toni
    Oscar was awesome!!! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Allena White
    Shawn was very helpful, great service! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Ernest V
    I have bought many cars from many places, and this dealership was the best in every way. Every aspect of the purchase could not have been better! I worked with Oscar, and he made the experience of getting my Tiguan quick and smooth. I would highly recommend coming here before making a purchase anywhere else. These people here are so | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ P L
    I’ve been a Volkswagen customer for about 15 years and have bought three (maybe four!) cars from Shawn Yi. There’s a reason I keep coming back. Shawn is honest, patient, and really knows his stuff. He walks you through everything and is always willing to answer questions, even after you’ve driven off the lot. You never feel pressure | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Marquis Bullock
    After a decade of working with Volkswagen the staff here dismissed me. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Bobbie Holz
    Terrible experience. After 8 years of leasing these folks didn’t think we were worth their time. | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Jack Jacobson
    Nick was absolutely amazing and so helpful with finding the car and price that works for us. I highly recommend coming here. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Vallejos
    From the service department to Shawn in sales I have had nothing but kind, knowledgeable and honest service. They really do show why they are the #1 VW dealership in Washington. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Kena Fentress
    Let me start by saying that I DO NOT like car shopping. However, Shawn made my experience feel easier. I test drove the car, we talked numbers, and then came to an agreement. No extra pressure to buy! Thank you Shawn! | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Gary Grondahl
    Great experience at Harnish Puyallup Volkswagen with my sales consultant Michail. Would recommend him to anyone. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Kristie Roof
    We recently purchased a used car from Volkswagen of Puyallup and had the pleasure of working with Daniel. What stood out most was that he wasn’t pushy like many car salespeople can be. He was friendly, easy-going, and made the entire experience feel comfortable and low-pressure. There were a couple of issues with the car, including | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Angelica Rivas-Brown
    We had an unexpected repair come up within the first month of purchasing our vehicle, and it ended up being over $3,000. It was definitely not something we anticipated, but the dealership truly stood behind their 90 day warranty and honored their portion exactly as promised. What really stood out to us was our salesperson, Shawn. He | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Jaden Stevens
    Our salesman Nick was very helpful and knowledgeable. Every question we had he had an answer for. He was pleasant and made our experience great. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Cash
    First of all - note that the good reviews are mostly from the car BUYING process. Beware of the aftermath. We’ve had so many issues and every single time we’re dismissed. A big one was when we bought our car we bought the highest package so it came with CarNet. Well about 5 months later VW updated to 5G towers but our brand new 2019 | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Amber Martin
    Specifically for the service department…..shout out to JR the master service technician and Jaime the service advisor! Best helpers! Great people and completely upfront! Would 1000000% recommend the service department to anyone. Yes things are costly….but they will be honest and reason with you. | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Emma Martinez
    Had a great experience at VW Puyallip! Shawn Yi took the time to explain everything to me as a first time buyer. He also went out of his way to Play Bad Bunny at the dealership which was really fun! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Ron Ressler
    We recently had terrific assistance from sales people at this dealership. The young lady was most helpful in helping us find the cars to choose from that meet our needs. Highly recommended | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Faanofo Ioapo
    Oscar was an exceptional sales person. I found it easy to work with, and I was impressed by how willing and dedicated he was to ensure everything ran smoothly. I got my car?? | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Kheylian Dunn
    Shawn was not only knowledgeable and friendly but funny as well. Made the entire experience easy and enjoyable! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Zan Drake
    Shawn Yi is Bees Knees!!!! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Isabella G
    Great experience at Volkswagen! Shout out to Jaime C. for making the entire process completely stress-free. Excellent customer service, amazing communication, and thank you for your military service! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Brandi Wilcox
    Recently purchased my 2nd Tiguan from this dealership and the experience was wonderful both time. My sales person Daniel was amazing, made the process enjoyable rather than exhausting like others. Totally recommend going in and asking for Daniel! I would definitely work with him again. | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ LARA CANADA
    Romy @Volkswagen is the best! Not only does he make the car buying process painless, he makes it fun! This is my fourth car purchase from him and each time he exceeds my expectations! If you are in need of a car- go to Volkswagen! Ask for Romy!! You won’t be disappointed! Also- Laura in finance is so knowledgeable and pleasant to wor | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Jason Jennings
    Great experience at VW of Puyallup. Mikail made the whole process easy, and everything was ready before we arrived. Quick, smooth, and professional. | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Shelley Sisson
    My experience today buying a vehicle at this dealership was great. Roman made every effort to work with me & keep it a good experience. He listened to my goals and made it happen so I left feeling good about my decision. All staff I interacted with were pleasant professional & fun. Would recommend them to friends. | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Curtis Benson
    Jasmine is an amazing saleswoman who made sure that she got the best value for my car!!! I’m very proud of her and I wish her nothing but the best moving forward!!! Thank you!!! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Grant S
    Shawn Yi was a very respectable and non pushy salesman. Car was reasonably priced, lot clean and good selection. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jasmine Manibusan
    I had an outstanding experience at Volkswagen, all thanks to our service writer, Jaime. From start to finish, he was incredibly professional and truly attentive to our vehicle’s needs. What we appreciated most was his communication; he kept us informed every step of the way, so we never had to wonder about the status of our car. To t | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Thrash
    Fernanda was amazing. Spent all day with us answering all our questions and making sure we had everything we needed and understood the difference between all the cars we were looking into. I highly recommend working with her. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Tyson Thrash
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Jelvik
    My wife and I recently bought a 2026 VW Tiguan R-Line and had an outstanding experience. Romey, our sales rep, was kind, upfront, and welcoming. He listened to our needs and provided all the information we needed without applying pressure to purchase immediately. We had a set spending limit, and Romey was very respectful of that budg | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Eklund
    Roman was very helpful. Had a very smooth and no pressure car buying experience. The vehicles we wanted to test drive were prepared and ready for us along with the CarFax reports. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Nokeing Pommachan
    Ed Siou is awesome | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Boyejo Coker
    It was a pleasure to do business recently with Maikal. Truly professional and courteous disposition all through the process with Maikal and the entire team at Volkswagen of Puyallup (Harnish Auto Group). Thank you Maikal and Daniel Aubrey (Sales Manager) for ensuring a first-rate customer experience. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ D Stahl
    I bought a new Golf at VW of Puyallup in late December, and the experience was very positive. Salesperson Fernanda Sosa was outstanding, both in terms of how the deal was handled and her guidance in how to operate the car. She even took time after the sale to make sure I knew how best to use the screen controls, etc. So if you go in | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Ariana Davis
    Shawn Yi was awesome to work with! Kind and funny and made the whole process super easy! No hassle and not stressful at all! Best experience yet buying a car! Thanks so much Shawn! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Emily Bray
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Aarant
    Hi this is Candace and Bill and I typing this on Jordan's phone as we are locked out of our Google account. Both Jordan and Jasmine we so friendly, informative and professional to work with and we are very happy. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Mike Rumsey
    Shawn Yi is the guy to go to for a car. I have been going to him for twenty years now. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Alan Patterson (Al Patterson)
    I am the happy new owner of a 2023 VW ID.4! This is the fourth vehicle I have purchased from the Harnish Auto Family! Great buying experience from top to bottom! Thanks to Chris, Says, Oscar, and Daniel! Five Star experience! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ adventina anthony
    Fernanda did us well! We enjoyed her service! Hands down for Jordan best finance person. Will definitely be back | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Morgan Thatcher
    Recently purchased a used 2023 ID.4 from VW of Puyallup and really enjoyed most aspects of my experience. The salesperson who helped me, Daniel, was always very friendly and willing to work with me to help me find the right car for my needs. He listened well and took time to follow up without being excessively pushy. Most of my exper | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Drew Torgenrud
    Thank you Romy! It’s my 3rd car from him! He became great long time friend during the process. Come buy a car from him at VW Puyallup, you won’t be disappointed! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Xavier
    Shawn Yi was amazing. Everything was so smooth and we had a blast. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ William & Barb Alderette
    Ed was such a pleasure to work with! He went above and beyond to get us out the door in the vehicle we fell in love with! We will be back to Volkswagen of Puyallup without a doubt. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Peterson
    We had an incredible car buying experience! Mikail was excellent helping us with a dream car purchase and surprise for our daughter! He along with Daniel and Jordan went above and beyond and we cannot thank them enough! Happy customers and an especially special surprise for our daughter on Christmas morning. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ DK “DK”
    Buying a car is usually stressful, but this experience was actually enjoyable (I know, shocking). Fernanda was beyond helpful and kept everything moving smoothly from start to finish. Daniel E. knew the vehicle inside and out and answered every question I had—some before I even asked them. He even found a pink bow to place on my new | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Krystal Rumsey
    Shawn Yi is the best! My husband and I are long time customers of Shawn. He always gets us the best deals and the exact cars we are looking for. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Njoy
    Thank you so much to Romy and every single person who helped us today!! Excellent service and the nicest people, You will not be disappointed. What we thought could not happen they made sure it did. Thank you Romy for going above and beyond and the team! I highly and will always recommend!! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ sara dante
    I had an outstanding experience working with Fernanda when purchasing my car. From start to finish, she was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. She took the time to answer all of my questions, explained everything clearly, and never made me feel pressured at any point. Fer | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Kenzi Locke
    If you are trying to buy a car from this location, I recommend buying from Shawn Yi. I was extremely anxious about gettinf a new car because of my car crash that had recently happened, but Shawn immediately turned that anxiety into excitement. He was so nice, and SOOOO funny, you will not have a negative experience with him. My mom's | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ George Rodriguez
    Roman...the man is back at VW! The best salesman you could ask for a wealth of knowledge and good to the core. Only salesman I'd recommend! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Andrews
    Great service today at VW of Puyallup. Service representative Jaime Caranza was very helpful with the everything. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Vanessa Clarey
    I will absolutely never take my car back to this place! getting a hold of somebody to find out information once you’ve dropped off your car is a joke! You’re not talking to the mechanic working your car, you’re talking to somebody else when you finally do hear back, which is like playing a game of telephone. I brought it in for one | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Franzella Meleisea
    Fernanda was very helpful she was very patient with us showing us different cars and did an amazing job handling and making sure we get the right vehicle for us. Check them out. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Nick Rummel
    Recently traded in my 2021 Tiguan for a CPO 2024 Tiguan. Super smooth process and really patient staff. Oscar was very helpful with the sale and made sure to keep me up to date along the way. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Yang
    Ed was patient and worked with us to facilitate a sale and purchase of a new vehicle. He was very informative and answered all questions. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Sam Audo
    Mikail was great! Followed up with me and didn’t give up. Without that I may have gone with another vehicle. And what a nice vehicle I got! Very happy with it. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Erin Snoeren
    | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ DeVore
    Fantastic service all around, Thanks to Maikal, Jordan and Daniel for all the help | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Alejandro Alvarado
    At Very good experience.Good customer service would come back again. Oscar was our salesperson. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Remco Snoeren
    It was a pleasure working with Ed. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Wunderle
    Ed was great to work with. Found the car with the features we wanted. No pressure, just trying to find the right fit. An easy car buying experience. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Shawna Boggs
    Shawn was amazing. I leased a vehicle here 3 years ago and am purchasing this time. He answered all my questions and was very patient while we reviewed all my options. Highly recommend this dealer and don’t forget to ask for Shawn. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Lisset Alberto
    Daniel E. was knowledgeable, professional, and made the car buying process smooth and stress free. Great Experience, Highly recommend. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Jan Sega
    I had such a wonderful experience purchasing my car here! From the moment I walked in, everyone was extremely professional and kind. I worked with Jasmine Silverio, who was absolutely amazing... super sweet, patient, and incredibly helpful. She went the extra mile to make sure I found a car I truly loved and that I got the best possi | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Doug Conley
    Fernanda made sure my experience was pleasant and stress-free. The entire staff is friendly and knowledgeable. I’ll definitely be a repeat customer! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Ellie Mildenberger
    Always the best!!!!! Great experience! Shawn made the process so easy and kept up great communication. Highly recommend! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ David
    Shawn did a great job taking care of my wife and I when looking at ID4s! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Sara Watkins
    Nick was very easy to work with. We found the car we wanted online and called to agree on a price before going to the dealership. Negotiations were easy and straightforward. We showed up at the dealership and Nick was with clients so he pulled the car around and we took it to go grab some food. When we returned the transaction was sm | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Toyin Coker
    My experience with them was Amazing. The sale guy Maikal was really nice, patient, and made it really easy for me and my husband to find a really good car for a great price. Anyone who wants a easy process when buying a car should go to them and also should ask for Maikal Samaan. He's a great sale guy. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Salty Bandit
    Jasmine is a stellar salesman with great customer service 10/10 | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Jill Cumin
    I don’t usually write reviews, but the experience I had with KaDee at Subaru absolutely deserves it. From the moment I called, she made everything feel easy, stress-free, and genuinely comfortable. She wasn’t pushy, didn’t rush me, and actually listened to what I needed instead of trying to sell me something I didn’t want. All while | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Jordyn Kinsley
    Jasmine provided excellent service when showing me several new vehicles such as the Volkswagen Tiguan and Golf. She was very professional, knowledgeable, and took the time to explain everything clearly. I never felt rushed or pressured, and her expertise really stood out. I would absolutely recommend her to anyone looking for a Volks | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Aznar
    I had an amazing experience working with Oscar at Volkswagen Puyallup. From the moment we arrived, he was friendly, transparent, and incredibly knowledgeable. He took the time to walk us through every option available, clearly and patiently, without a hint of pressure. It genuinely felt like his priority was helping us make the right | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Caleb Kakai
    Excellent work in executing deals with utmost confidence. Respect and Customer Value, quick feedback and communication. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Elycia Alberto
    My sister bought a car from Daniel E. And she couldn’t be happier great experience ever! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Gisela Ucles Morales
    Fernanda is amazing! Very kind, knowledgeable, she listened to my needs and help me figure out the best fit for our family of 5! Besides she's bilingual and it was a nice surprise to be able to communicate freely without concerns. I 100% recommend this dealership and Fernanda for all your new ride needs. 10/10 best experience!!!! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Tanika Sallis
    Jasmine was very helpful and kind I will definitely be back! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Arlene Lugo
    Shawn Yi made our buying purchase experience great. He is such an amazing caring sales person. Will definitely recommend him. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Preston Pry
    just bought my camry threw them super good experience would recommend | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ alexie ondell
    We went to just browse Atlas’s- Maikal came right over opened up the ones we wanted to look at. Got the paperwork going for the test drive. He was very sincere and genuine! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Rena Thompson
    Oscar was great to work with and really wanted to make sure we got the vehicle we wanted. Had a great experience buying our newest car. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Roger Byarlay
    Nevin was absolutely amazing. Best salesman he deserves a raise! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Wanderley Ceschim
    Oscar was great: efficient, straightforward, and honest. Will come back here when I’m in need of a vehicle again. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ scott strand
    Daniel was fantastic to work with. Made the car purchase as smooth as possible. Would recommend him for anyone looking for a vw! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Wilfredo Lugo
    Shawn was a great courteous sales person. This was our second vehicle purchase with Shawn. He made the transaction easy and understandable. He exceeded all our expectations. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Karl Petersen
    Staff was helpful and friendly | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Larson
    Just recently purchased a Tiguan SE R-Line Black from VW of Puyallup and was extremely satisfied with my experience. I was assisted by Daniel of sales who was super knowledgeable, courteous and friendly. To anyone interested in buying a VW, I highly recommend working with Daniel. In addition, I highly recommend working with Jorda | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Ben Mckoon
    Pretty much seamless experience. Nick Montgomery went above and beyond to get my deal taken care of quick and painlessly. Would recommend you not waste time elsewhere and just swing in and see Nick. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Chris and Diedre Conant
    The events your about to read are real, the names have not been changed in order to give thanks to those involved. We sold a coffee table on offer up. When the couple pulled up to meet us at the pick up location they were driving a golf alltrack. After the deal I asked if they liked it and that we were going to look at one at a deale | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Tina Leady
    Daniel was extremely helpful and welcoming! We came in didn’t have anyone specific helping us and he took care of us all the way through the purchase of our car! We will definitely be coming back in the future to buy a car from Daniel. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Mike Blackburn
    I cannot say enough good things about Jasmine at VW of Puyallup! From start to finish, she made the entire process smooth, stress-free, and genuinely enjoyable. She listened to exactly what I needed, answered every question with patience, and never once made me feel rushed or pressured. You can tell she truly cares about her customer | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Vetsch
    VW of Puyallup is the best!! We’ve been going here for years. Daniel our sales associate was fantastic! Very attentive, patient, knowledgeable, and professional. Buying/leasing vehicles here is simply outstanding! They have plenty of inventory…and really make sure you get the car you’re looking for. Also, we truly appreciate Haley, s | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ brian moss
    Thank you to Nevin Pettygrove. Able to come to a deal. Good customer service and patience. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Caitlin Leady
    Bought a 2025 Taos from Daniel at VW of Puyallup and it was an amazing experience! He was very knowledgeable and went above and beyond to get me in the right car with the budget I had! Highly recommend seeing him! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Collins
    Shawn Yi ???? Go grab a VW from him! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ herendira valencia
    Thank you Fernanda for your help in the process of buying my Taos, you made everything easy, you are very professional and kind. Gracias Fernanda por tu ayuda en el proceso de la compra de mi Taos, hiciste todo fácil, eres muy profesional y amable. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Paul Solitario
    Shawn and Jordan are the GOAT. Helped me with the best customer service, information and recommendations to make an honest and informed decision to get my VW GTI S. Very personable, business minded and professional. 10 stars out of 5. Shout out to KaDee for the assist of reaching out that made this prompt and possible! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Anjelina J
    My experience at Volkswagen of Puyallup was truly five stars! My sales associate, Jasmine, was incredibly helpful, sincere, and patient—she explored every option to make sure we found exactly what we needed. Thank you, Jasmine! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Christon Garcia
    Love working with Shawn! Just got my second new car from him. Thanks Shawn!! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Robinson
    Fabulous buying experience! Highly recommend asking for Shawn. This is the first place we will go when looking for a car. A++++ | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Laura chittum
    Shawn Yi was amazing! By far, the best salesman that I’ve ever worked with, he’s also kind of funny! He truly was amazing! I definitely recommend you ask for him when you’re going to Volkswagen of Puyallup | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ michelle v
    Had an amazing experience, daniel, our sales representative was top notch! Very informative, was on top of every question we had, test drove several cars and never felt like we were a bother!! Amazing work, thank you Daniel! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Hayden Jones
    Oscar was fantastic to work with! He was professional, patient, and genuinely helpful throughout the entire process. He took the time to answer all our questions and made sure we felt comfortable every step of the way. As this was our first experience, we never felt pressured. Highly recommend working with Oscar if you want a smooth | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Jenny Ellsworth
    I bought my new Tiguan here and it was a great experience. I usually cringe at the thought of buying a new car but this time it was seamless. Nick was wonderful to work with from my first phone call to when I drove the car off the lot. He has even called to check how things are going after bringing it home. He answered all of my | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Scott Johnson
    Nothing but great things to say about the entire experience of purchasing our new car from Volkswagen of Puyallup. Our salesperson, Daniel, was kind, courteous, and knowledgeable. I would recommend this dealership to anyone looking to explore the Volkswagen cars. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Brett Biggs
    I had an amazing experience buying my car thanks to Nevin! He was incredibly helpful and patient throughout the whole process. He knew exactly what I was looking for and made everything feel easy and stress free. This is our second car purchase with Nevin and both experiences were great, 10/10 Would highly recommend working with him. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Elliot Biggs
    Nevin!! 5/5. My husband and I bought our 2nd VW from Nevin last week. Just like the first time, the process was enjoyable and personable. Nevin gives space and isn’t pushy, but is also a great resource of all things VW. We couldn’t be happier with our two VWs and will be back to VW Puyallup when it’s time for another one! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ AJ M
    My partner and I were recently in the market for a new vehicle. Daniel E. was a great help from the start. He met us on the lot, found the ID.4 we came in to check out, and got us a test drive quickly. Answered all our questions, responded fast, got us an extended test drive, and came in on his day off to finalize the sale. Laura in | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Charles Swift
    Went in to see if we could repair a seatbelt that was faulty when we pulled the seatbelt it severed horrible service we also got told they couldn’t help us | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Odin Hutson
    Bought a vehicle from them in June 2025, which I had good experience while in the dealership and buying the vehicle. The vehicle supposedly passed their inspection. I start the vehicle after they "detailed" the car and did and oil change. I start the vehicle and it's low on oil. I tell the salesman this and he gives me a quart of oil | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Elysabeth Tinitali
    I would not recommend this place to my worst enemy. Numerous delays, on their part with the repairs of my vehicle. Overcharges, refused to provide a reasonable, readable invoice. Worst experience of my life. Save yourself the time and trouble and avoid this place at all cost. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Donald Adams
    | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ John Richardson
    Jasmine helped me into the car I was looking for at the price I was confortable with. Thank you Puyallup VW | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Allison Bingham
    I love this dealership - I will definitely come back for another car in the future. They treated me so well from the initial reach out when they called seeing I inquired about a car, to setting up the test drives that day, through to working with me on my trade-in & purchase. Oscar was a pleasure to work with and he was a phenomena | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Desiree Collins
    Excellent experience from start to finish! I was overwhelmed by the car shopping process but the staff at Harnish Auto Family provided a truly stress free experience! From the informative introductory communication with Navy Duong to the exceptional patience and superb knowledge from Nick Montgomery, I couldn’t have asked for a bette | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Steve
    I went to Volkswagen of Puyallup to look at the GTI, We were looking for a smaller car, but when we got up close to it we realized it was more of a sports car than we wanted, and we left disappointed. Soon after that Jasmine, the thoughtful sales Lady that she is, called me and told me of a car that I might Be interested in, it is ca | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Hake
    Jaime is my hero. I showed up in Puyallup for my Tacoma service appointment :| He worked my car into their schedule, so that I could still have a basic oil change and service done. I always go to Puyallup and scheduling the wrong location was a total accident. THANK YOU. Seriously. You are?? <--- Superman today. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Michael
    Thank you Volkswagen of Puyallup!! A huge shout out to Oscar, our salesman. Oscar did a fantastic job of answering all of our questions. He provided everything we needed, including showing us all the new technology. A big thank you to Daniel, sales manager and Laurie in finance, for their help putting our deal together. This is our | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ laura liscano
    ?????????? I’ve been dreaming about the Volkswagen ID. Buzz since it was just a concept back in 2023 — and I finally got mine this August! The team at Puyallup Volkswagen made the whole experience incredible. Shawn and the entire crew were friendly, knowledgeable, and never pushy. They made the decision so easy and enjoyable. I could | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Eva Smith
    I just bought my new VW Atlas from Volkswagen of Puyallup, and I’m so happy with the whole experience! Oscar was incredible — super friendly, patient, and really went above and beyond to help me get my monthly payments right where I needed them. He made the process easy and enjoyable! I absolutely love my new Atlas and can’t recommen | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Drea Gance, LME, LMT
    ?????????? Service wizard alert! Jamie at the Volkswagen service department deserves a medal (or at least unlimited coffee and donuts). I came in expecting to wait forever for my key fob battery, and he had me in and out in under five minutes. I barely had time to check my phone before he was handing me my keys with a smile. Fast, fr | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ David Duncan
    Purchased the ID4 (used), and had a great experience. Dan was real helpful and explained everything well. As usual all of the staff were easy to work with and we're able to answer questions. Thanks | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Dela cruz
    Great buying experienced.Bought 2nd car from them. Thank you Fernanda sose , she is very helpful. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ NaKeesa Frazier-Jennings
    Daniel was BY FAR the BEST car salesperson I’ve worked with and this is my sixth vehicle purchase. I was a little nervous about going from only owning Toyotas to joining the Volkswagen family but Daniel’s high level of customer service, his explanation of each step in the process, his expertise and attention to detail far exceeded m | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Clinton James
    We bought a VW Tiguan 2025 R series today. I want to thank our salesman’s DANIEL. He was kind, up front and welcoming. He gave us all the information we needed and even rode with us to a sister company to test drive other models so that we could compare. He let us fall in love with the vehicle ourselves while providing helpful insigh | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Austin Brown
    My salesman Daniel Espinoza killed it. He was very transparent and relatable. Ended up getting me everything I asked for. Top notch salesman. In and out very quickly. 10/10 would definitely recommend! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Tyler G
    Bought a used ID.4 here a year ago and while I love the car, I’ve had issues with the finance department not updating warranty information including names so we couldn’t file a warranty claim for broken welcome puddle lights. Since then nearly every time for service and warranty work there is inconsistency on what qualifies for a loa | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ brandon w
    Overall Lack of communication - I had to reach out for all updates -advisor forgot things we discussed, didn’t answer questions, provided conflicting responses, and was not knowledgeable about services or vehicles in general. -didn’t do everything that was asked -On the first call, I mentioned the possibility of an alignment, but wa | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Paul Busching
    Left my car there last Monday to get fixed and they haven't updated me since last Friday I have no other vehicle and trying to get a hold of someone who knows something about my car is apparently impossible. Never been so dissatisfied in my entire life. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ William Paster
    My wife and I had an awesome purchase experience at Volkswagen of Puyallup. Our sale person, Shawn Yi, was knowledgeable & patient as we navigated the process, making this unlike any vehicle purchase experience we’ve ever had. Thank you very much Shawn and the rest of the Volkswagen of Puyallup team! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Chanda Allen
    Everyone at Volkswagen Puyallup was great, but Shawn Yi was incredible! I would recommend him to anyone in the market for a VW. He’s knowledgeable, candid, and polite— with a great sense of humor! We came in knowing what we wanted and he met us where we were with our specific preferences. We’d been car shopping for over a week, so t | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Josh Green
    I want to start out by saying that I typically dread going to car dealerships because of stereotypical pushy and pressure based sales tactics pushed by salesmen and their managers. I have worked at car dealerships in the past, so I’m aware of all of the gimmicks and tactics. With that being said, this dealership is the complete oppos | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Hinz
    Fernanda was 100% awesome and helpful! Not pushy, very informative and worked with me to get what I wanted at the price I could afford. I will recommend her to anyone looking for a vehicle. Volkswagen of Puyallup is a female owned business, which makes buying from them a plus. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Nygard
    We had a great experience working with Shawn Yi. Definitely would return to buy another vehicle from him. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Jason Underhill
    Shawn Yi made sure I got approved for my new ID.4 great customer service. Would recommend to a new car buyer. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Alexander McHuron
    Shawn is the best! He is my go to every time I am looking for a new vehicle. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Larry Nygard
    Shawn Yi was great! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Jason Stewart
    I’m done with dealers who want me to juggle offers and play games. I like to think I’m pretty sharp about this stuff, but after days of being bounced between people asking me for quotes from other dealers, I was worn down. Then I connected with Fernanda at VW of Puyallup and everything changed. She was funny, friendly, and focused o | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Yunsun Jung
    Visiting the Volkswagen Puyallup dealership was such a great decision. Jasmine was incredibly kind and helpful, making the entire process so much easier. Manager khrysten ensured everything went smoothly, and Finance Manager Jordan really went out of his way to find the best options for us. Thank you all! Thanks to the entire Puyallu | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Sam H
    Ode to Shawn, the Volkswagen Virtuoso I came for a car, just hoping to look, But Shawn swooped in like a hero from a book. His smile was brighter than the headlights’ glow, And his sales pitch smoother than a late-night show. He spoke of German engineering with pride, As if each Jetta and Atlas was his favorite ride. He sold me on | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Brandon M
    I brought my Jetta in for an oil change, filter replacements, tire balance/rotation, and an alignment. The service team was professional, clear about what they were doing, and my car feels great after the work. That said, the bill came to over $500, which felt a little high for mostly routine maintenance. While I appreciate the peac | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Zachary Kolp
    Unhappy with transaction | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ kyle
    Worked with Shawn on our "new to us" 2021 ID4. Really helpful and a fellow 49ers fan! Great experience and hassle-free. Edit: changed to one star after finding gps tracker was installed without our knowledge. Won't be back here ever again | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Dawn Fredrickson
    I am very interested in purchasing a used ID4 this month and I need it to be under 25k as I am looking to possibly take advantage of the 4k rebate. I live an hour away so it was important to make sure vehicles that fit the criteria were available and on the lot as I had limited time and wanted to test drive the car. I emailed ahead | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ AP
    Found the perfect car with Shawn’s help, he was super nice an great at answering questions he was also very patient with me | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Daniel M.
    Amanda Wilhelm at Puyallup VW was excellent! She was a straight shooter and didn't waste time with back and forth negotiations like other sales people can sometimes do. The process was easy and everyone was quite friendly, even driving my new car to my house for me as I was not trading in the car I drove there! 10/10 no notes, great | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Jason Rich
    My wife and I drove down to VW of Puyallup yesterday to check out their Tiguans. A wonderful woman named Jazmine helped us look around and test drive a car. Regrettably, they didn't have the exact color my wife wanted and we purchased from another dealership. Despite that, we highly recommend this dealership and Jazmine specifically | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Mike Chapman
    We bought a new atlas from Shawn and Fernanda (training). Our previous car broke down, and they were very helpful to find our right car and explain all the bells a whistles | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Logan Denen
    Shawn was fantastic and helped me pick out my new VW Taos. He was really kind and helped make me make decisions that were right for me. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Cindy S
    Christian and their team made things simple and easy. Best experience I’ve had when shopping for and buying a vehicle. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Richard French
    My wife and I bought a used 2024 Tiguan from this dealership. It was a good buying experience. Christian Lawrence of the sales team was excellent in answering all our concerns and questions and making the whole process quick and easy. Love the car. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Chapman
    Shawn y Fernanda saben mucho, contestaron todas las preguntas y eran super pacientes. Una experiencia buenisima! | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Lindsey Payne
    We had such a fantastic experience working with Jasmine Silverio, at Harnish Auto Family Volkswagen in Puyallup! From start to finish, she provided exceptional service. She was knowledgeable, professional, and genuinely kind. She took the time to answer all of our questions, walked us through every step of the process, and made sure | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Shanna Littrell
    Shawn Yi is the best, takes his time to go over all the details, I am so excited to embark on the new world of EV with the id4?? | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Alexandria P
    I’ve been a loyal Volkswagen customer for over 7 years and have had consistently great experiences at other VW locations but unfortunately, that has not been the case at Volkswagen Puyallup. The lack of communication and consistency here is incredibly frustrating. From unclear timelines to having to constantly follow up myself for up | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Cody White
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Toni Owens
    I had the pleasure of working with Hillary Hernandez at Volkswagen of Puyallup, and I can’t say enough good things about her. From the moment I arrived, she was incredibly kind, attentive, and genuinely listened to what I needed. This was my first time getting an inspection done, and she made the entire experience feel easy and comfo | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ vanessa perry
    Nevin , Laura and Kristen are the best people ever! They are down to earth and willing to work with you on your next car! It’s been a pleasure to work with them (and that’s saying a lot since I’m spending the money aha) ! Loved it here! | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Stettin
    I had a great buying experience with Shawn today! From starting the conversation over text and listening to what I needed he was with me every step of the way. He is personable and funny! | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Dwain Friedlander
    Nevin , hit this sale out of the park. Great dude and even better salesman. Will be dealing w him again in the future. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ JayGaymes
    On Friday, 6/21/2025, I went in to Volkswagen of Puyallup to test drive an ID.4 as I’ve wanted to electrify for a while now. I had been in contact with Navy over text who was a true delight and very helpful, and when I first walked in I was immediately greeted by Oscar and Nevin. Nevin helped me find the car to test drive (the origin | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Alsheimer
    Shawn was so helpful and friendly. Made the whole process seamless! Thanks Shawn and the whole team! | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Causeof Gehenna
    (Updated 2025) We bought another vehicle from VW, Nevin and the staff are excellent!! They make it so easy, and they don't jerk you around. This makes vehicle 6 for our family! Thank you for all you have done for us!! Our family has purchased 4 vehicles from this group over the past decade. They are such a good group, if you want ha | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Karen Myrick
    I recently purchased a 2019 Volkswagen Atlas from the amazing team at Volkswagen of Puyallup, and I can confidently say it was the best car-buying experience I’ve ever had. Our sales rep, Shawn Yi—though calling him just a "sales rep" doesn’t do him justice—was phenomenal. He didn’t need to "sell" us anything. His confidence in the p | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Jessica D
    Shawn Yi was fantastic. Easy to work with. No tricks, straight forward, knowledgeable, and fair. You can tell he really loves Volkswagens. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ H K
    Shaen Yi salesman was Very nice very informative about everything. Trading in he made sure I got the best offer I could get. ((((Edit post 3 years later.))))) And of Going through the mechanics and getting your car fixed here expect delays and them to absolutely forget you existed. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Stansberry
    Stay FAR away from this dealership. I’ve been leasing my car here for two years and it has been nothing but problems from day one. When I initially leased the car, they mishandled the paperwork badly. I left a negative review, and they literally begged me to take it down, even bribing me with a full tank of gas. I should’ve trusted | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Joel Moreland
    Thanks for the reminder that your service center sucks. Way to call me after years of dealing with it myself. Too bad VW doesn’t stand for VW enthusiasts anymore. Good luck selling indistinguishable soulless SUVs to equally soulless consumers. DO NOT EVER PAY FOR SERVICE PACKAGE. The only way it was of any value was bringing the car | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Phil D
    Drove 3 hours to look at a vehicle and was treated very well. Staff wasn’t pushy and I’ve never experienced that at a dealership before; it was very low stress. Shout out to Krysten at the front desk for being warm and welcoming, Shawn in sales who understood what I wanted and treated me like a real person, and Laura who is very pass | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Sam Hyde
    From start to finish Adam has been nothing but professional and courteous in getting my car taken care of. If more service advisors were like him the industry would be a better place. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ brittney Wylie
    Best car I’ve bought from Shawn Yi!!!! I always come back and I always refer people | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Derek
    Came here to buy a new vehicle after losing mine to an accident. Shawn Yi was amazing and funny and so nice. He treated me and my father like old friends/family and made the whole process so easy/smooth/pain free. Definitely would recommend buying vehicles here from Shawn! He even helped get the price down to where I needed it! 10/1 | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Solimine
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Aleec Lewis
    had an amazing experience with my dealer, Christian! He helped me find the perfect car and made the entire process smooth and stress-free. His customer service was excellent—friendly, patient, and professional from start to finish. Any issues or hiccups that came up, he handled quickly and efficiently. I truly felt like he had my bes | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Cecelya Hale
    We absolutely love working with Volkswagen of Puyallup. This is our 2nd vehicle we have purchased from them. And they serviced another vehicle we bought from a different location. Everyone in the building was welcoming, kind and so easy to work with. We’d like to especially thank NEVIN for all his patience while we checked out multi | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Ziegenfuss
    So let me set the scenario for you. I made an inquiry online about a 2018 VW GTI Autobahn that I was really really interested in. I currently have a 2012 VW GTI. I spoke to Navy from the internet department, she called me almost immediately. I told her I would be out there soon and to please set me up with someone that was kind an | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ william shearer
    The truck is awesome! Amanda Wilhelm was awesome to work with! I was frustrated with experiences at other dealerships, but Amanda and team were easy going and added no pressure. I’ll go there again when it’s time to buy a new car. Thank you! | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Kaja Works
    This is my second vehicle I’ve purchased from VW of Puyallup, and from Shawn Yi. He has gone out of his way to help me find the exact vehicle I wanted, was honest about deals and helping me make decisions. He has been available to help me with my last car any time I had issues and helped in getting comps to give to insurance after an | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Alexander B
    Great experience! Highly recommend! Ask for Shawn | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Steve Frandle
    Great people. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Seshadri Sridharan (Sesh)
    Avoid servicing your id4 here if you value your time. Misdiagnosed an issue. Zero follow up. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Ellise Raquino
    Went in for a recall and 30k mileage maintenance service on June 9th and was very displeased on my experience. Not only I waited almost 6 hrs, I asked if they can provide a loaner car and didn’t have one which is so disappointing because even toyota dealership provides one just for 2-3 hrs of service. Also, now Im not sure if they re | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jolie Johnson
    Brought my brand new Jetta in to have rain guards installed. When I picked my car up after installation notice several scratches on chrome pieces that were made when they installed guards. Two weeks after installation one guard flew off the car while driving, another fell off when I rolled a window down. Went back to puyallup and ask | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Park Joo
    I had the worst car service experience I have ever had!!! We received my car after service with the coolant cap not fully tightened on the engine. Which caused our car to have a serious mechanical issue. They did not take responsibility for it and if we wanted to have it fixed, we needed to pay out of our pockets, the payment was a r | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Rachelle Cretti
    Shawn Yi was awesome to work with!! He knows what he is doing and works get the best rate. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ shirley mccollum
    Amanda took very good care of us.. car was detailed with full tank.. very satisfied.. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Bisca Love
    Jordan and geo were both were helpful and kind when I was picking my first car and would totally recommend them and this dealership they take care of you even after you buy the car | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Molly G.
    Excellent service, staff and test drive! I'll be a client for life. Thank you Shawn and crew for finding me my beautiful ride. Wheeeee! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Lucero
    A Fantastic Experience That Demands a Shout Out I came with a friend to VW Puyallup to look at a new used vehicle and trade in his truck. The entire experience was so great, that I had to write my first Google review! We were warmly welcomed by our sales rep Jasmine Silverio right at the door. She sat us down, got to know us and ou | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Candy Estrada
    Nevin at Volkswagen of Puyallup is amazing and easy to work with. This is our second car with them and we came back because of how easy Nevin made it the first time. The whole staff is friendly and makes you feel extremely comfortable. Leaving very Happy and will be back in the future. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Terry Freeman
    I had a wonderful experience with this dealership. The process was easy every step of the way. Communication, customer service, repairs on my car were all great. I'd like to thank my advisor Kyle for his great service!! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Greg Paskett
    Volkswagen of Puyallup earned my business by providing an awesome price for my trade-in followed by a great price on my new Tiguan. All the way through the purchase process I received great communication by email, text, phone and finally in person. Everyone I met at the dealership was very friendly, leading to a relaxed, comfortable | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Cartas
    I was in the market for an Escalade and luckily I was able to find the perfect one at VW Puyallup! The entire experience was amazing and Amanda Wilhelm in sales was excellent!! She was very helpful, personable, knowledgeable & left a lasting great impression! I highly recommend Amanda and The Harnish Auto Family for your new & used | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer
    Shout out to Stephen H. Fast, efficient and so very kind. He was knowledgeable and made the process super easy for us. 10/10 would recommend | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Mondoy
    Excellent service and work done on my car. They addressed my concerns and took care of the issues that have been plaguing me. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Caroline G
    I had a great experience buying my new Taos at this dealer. I worked with Christian, and he was fantastic to work with. I plan on bringing my mom here because she'll need a new car soon, and I'll know they'll take care of her. Jordan in finance was also fantastic to work with. He explained everything really well and was very respectf | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Sturmer
    Shawn was great!! He helped me trade in my car for a new one and made it very stress free! Thanks again!! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Gem Masikat
    Shawn Yi was awesome! Sold my mom a beautiful Jaguar & the experience was wonderful! Thank you for your hospitality Shawn! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Elaina Gueyger
    I would never recommend this dealership to anyone. I purchased a 2022 Taos last year around the holidays. I’ve had ongoing issues with oil leaks and was given 2 unreliable key fobs. Customer service was amazing but the quality is not there. - it took a few weeks to receive my vehicle after purchase. I was provided a loaner car but | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Austin Bollmann
    Honestly wasn’t too impressed with the service department side of things. Took my car early in the morning for a service appointment that was already booked prior a month out and was given a quote and was told “we have bigger projects since it’s the end of the month so probably won’t get to you today, it’ll be done tomorrow”. That’s | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Charles Booth
    July of 2024 Volkswagen of Puyallup completed Time belt replacement as recommended by manufacturer. In the July 2024 service completed records . It states “ removed and replaced crankshafts seal with new” April 2025 I bring the car back to Volkswagen of Puyallup because there is an oil leak in the area of the Timing belt service that | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Pongkham Souryavong
    I love my 2021 Jetta R-line. Let's just say I left Volkswagen Puyallup a very happy and satisfied person. Great sales service and customer service. I highly recommend this Volkswagen in Puyallup. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Amber Riley
    Best car buying experience! Amanda and Shawn were great to work with and made everything so easy. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Kayse Guest
    We bought a VW Tiguan with the help of Shawn Yi today and he was so helpful! I had no interest in any buy ups for the car I wanted and he did not push anything. He was realistic and honest with me and knowledgeable about all my random questions. I will definitely buy another car from Shawn Yi at Volkswagen Puyallup. :) | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Dillon O'Malley
    Shawn Yi helped us get an amazing deal on a 2024 Tiguan R-Line with accessories. Also came with zero percent APR. Highly recommend for anyone looking yo get amazing deals on reliable cars. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Marco antonio Guillen
    They are the best, they provide the best service, they are always there to help and see what the client needs. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Aydan Fisher
    Shawn Yi, was great! Was super quick and was not rushing us what’s so ever! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Ridgeline Hunting
    Great customer service and really willing to work with you.. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Ehlis
    I recently purchased an Atlas and Amanda did a great job assisting with the purchase from start to finish. She was informative and very comfortable to be around and talk with ( great sense of humor which we especially appreciated ??) she was never at any point pushy and made a point to make sure we knew she’s available after the purch | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Flynn
    Bought a new Taos!! Kudos to Amanda!!! She’s the best! Answered all my questions (there were many) and was super friendly and helpful throughout the process. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Todd Haueter
    Gio Rowell at VW Puyallup is the best! He made our car buying experience so easy and smooth. This is the second car purchased with Gio and we really appreciate his friendliness, professionalism, and knowledge. Never felt any pressure during the process and we got exactly what we wanted. Thank you, Gio and the VW fam! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Bolle
    Shawn and Nevin are great! Made the process so easy and stress free. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Amber Sawyer
    Awesome experience. Thank you Shawn at Volkswagen puyallup! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Brooke Haueter
    This was our 2nd car purchased with Gio….3rd with VW of Puyallup. He is super friendly and patient. He answered ALL my crazy questions. Looking forward to buying our 3rd with Grio in the near future! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Jen Lovell
    I had a great experience working with Mr. Stephen Hammes. If you are looking to make a purchase and not being pressured or feeling overwhelmed he is your guy. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Natalie McCain
    Had a great experience at Volkswagen of Puyallup! Shawn was awesome to work with. Super helpful, friendly, and really on top of everything. He got all the paperwork and processing done quickly, which made the whole thing way easier than I expected. If you’re heading there, definitely ask for Shawn. He made the whole process smooth an | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Andersen
    Stephen Hemmes was very helpful in finding a vehicle suitable for us, great environment, friendly employees, not a pushy environment or condescending unlike Honda down in sumner. Just a personal opinion. But again, comfortable and welcoming. Feels like the favorite uncle is helping out. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Emilee DeZort
    Just bought a 2022 Taos and had an awesome experience working with Gio! He made the whole process super easy and stress-free. Super friendly, no stress or overwhelm during the process and really helped me get what I was looking for. The finance department was great too—everything went smoothly and they explained everything clearly. H | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Boreh
    Excellent service from Amanda and Chris who made my purchase of VW ID.4 a very pleasant experience. I will definitely buy my next car with the same team. They went above and beyond my expectations! Good job | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ David Claggett
    Worked with Stephan Hammes, it was very low stress no frills or gimmicks. Very clean easy going facility. Would recommend | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Margaret
    WARNING: I purchased in good faith on November 26, 2021, from salesman Jose Castelan Flores at Volkswagen of Puyallup for $23,166. As Volkswagen of Puyallup was aware and I was unaware of until recently, vehicles of this model have a serious defect in the form of a thermoplastic water pump prone to premature failure. However, the veh | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Dave Welsh
    Note: This review is strictly for the repair/service department. Summary: This was hands down one of the worst experiences I’ve ever had with an auto repair shop—and I’m speaking from 45 years of personal experience. If you find yourself needing service here, I strongly recommend getting a second opinion and quote elsewhere. It migh | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Angela Scott
    My mom purchased a Volkswagen out of state and used this dealership to be her service site. Since then, she has complained numerous times about the service and the lack of communication within this dealership. The most recent experience has left me frustrated and disappointed with the service center. They send you a tracker link to | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Andrew
    If an entire team of salesman can't respect their customer enough to ONLY text instead of call about a vehicle I'm interested in. Why would I even entertain the idea of buying from you? Relentless amount of voicemails... | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Caleb Maxwell
    Don’t let them drive your car went to have my car appraised and went with them on the drive, dude proceeded to scrape the oil pan on an obvious raised part of the road that could’ve been easily avoided not even a sorry just a “oops I thought I went around that” then proceeded to drive straight into on coming traffic while focusing | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Brad
    Their service department does not return calls or follow up. They have a negative attitude and do not offer solutions. When I went to have a recall fixed (my wife’s car door opens while driving)they said they didn’t have the parts and did not know when they would get them. I scheduled the recall repair anyway, under the pretense that | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Scott
    Their communication is abysmal. They use a tracker for service that they don’t update. They don’t call when a vehicle is completed. My wife had to call vw the day after the car was supposed to be complete to find out it was done the night before. They claim this was a one time communication issue but all 3 times the vehicle has been | Read Full Review
    4/26/2025 12:00:00 AM | Google
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