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Casey Volkswagen

★★★★★(98)read reviews

777 J Clyde Morris Blvd, Newport News, VA 23601

(757) 234-7061 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ ChrisPHS2015: Mediocre Gamer
Mike in service was great, the state inspection was fast and he made it simple. Would definitely recommend for your repair needs! From someone who works in their own service department, I can appreciate his honesty and transparency, and made the process fast and easy. | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Kendra Frith
I had an amazing experience at Casey VW thanks to Jarred and Bashir! I came in wanting a 2026 VW Atlas as a birthday gift to myself, and they truly went above and beyond to make it happen. What stood out the most was their patience and dedication especially when I came back the next day after changing my mind about what I really wan | Read Full Review
4/5/2026 12:00:00 AM | Google
★★★★★ Dean Zw
Initially the experience was good. Traded in and purchased a used car (no financing). The waiting was tedious but expected. We had two paperwork issues to follow up with in the next month. Promises of calls being returned were plentiful, however the calls were non-existent. The effort was all on our part to keep calling, though SM D | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Taye Mewszel
I just wanted to say that the sales women Bahar and all of her co workers were so incredibly helpful, transparent, and gave very quick and prompt service! I came into the dealership in a really bad position from a vehicle I just purchased a week prior from a different dealership. I was already having a very stressful week, on top of | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Juliana
Highly recommend Jarred! He and the sales manager William took the time to listen to what we were interested in and never pressured us. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Cinnamin Stixx
We had an absolutely amazing experience at this dealership! Sean, our salesman, and Cameron, the manager, truly went above and beyond to make the car buying process special for my teenage daughter. They didn’t just treat it like a transaction—they made it personal, exciting, and memorable for her first car purchase. Sean was patient, | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Bee Webb
Jared was patient and showed me nice options. Went in looking for a 2018 Malibu and left with a 2026 Jetta. Was there for a long while but worth it. Car had an issue 3 days after I had gotten it, took it to be serviced and got it back in a reasonable time frame. New car warranty and benefits are definitely worth financing it. | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ beatriz mora
Maleia was a great sales rep. She assisted in the process for me to drive off in the vehicle we chose. She was patient and went to bat for us. Great experience at Casey Volkswagen. Thank you for a stress free experience. | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ sharick :
Thank you Maleia | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Josh Mills
Worked with Jared great guy. Was in and out in about 3hrs. Quick and easy | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ David Hlushuk
When we first walked into Casey Volkswagen we were met with Cameron. We had told him that we were interested in a vehicle but we soon found out that the vehicle had already been sold. Cameron had introduced us to Maleia who was very thorough, patient, and kind. Maleia helped us find a vehicle within our price range, with all things w | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Don and Karin McQueen
My wife and I recently bought a VW Taos at Casey VW. Our sales consultant was Jason Rowley and he was an absolute professional. My wife first met him when she took a quick trip to see the color of the car she was interested in. Jason answered all her questions and respected her time since she was set to go to work later that day. His | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Stephen Williams
Jarred McGonigle was a phenomenal sales consultant, down to earth, and professional! | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Brandon DeVane
Maleia was great! It was a smooth process and we are very happy with our purchase! | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ alyssa huffer
maleia is the sweetest salesperson ever! made the process super smooth and easy and was very patient! thank you casey volkswagen! | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Javier Staley
Maleia was extremely patient, helpful and very detailed oriented. Definitely will be back!!! | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ John P
Great fast friendly service! Bring my tesla here for state inspections. | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Ezgi Yesil
I had to express my frustration with the repeated delays regarding your oil change service. Despite being scheduled for a one-hour appointment, the process consistently takes between two and four hours. This is the second time I have experienced this issue. Standard apologies are no longer sufficient; I expect better adherence to sch | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Jonny Sleiman
Jarred was a great sales person to work with! Very low pressure, informative, and collaborative once getting to the numbers. Overall great experience and we love our new car. | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Kenly Ladner
Amazing people to work with helped with buying my new car | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ james hill
Let me start by saying we were looking for a vehicle for my Daughter, my Wife had found a 2023 Ford Explorer Limited thru there Website and we inquired Cameron Leak Sales Manager called us on a Sunday and said one of his Sales People would call and Sean Davis Called us and was very Professional, Courteous and willing to work with us. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Darcy Z
Worked with Jarred to do a trade-in and purchase of a used car. The process was fast, fair, and friendly! | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Eric Nixon
Responsive/helpful and worked with us to get where we wanted. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Victor Talley
On Friday 02/27/2026 I packed up my wife and newborn, and made the 45 min drive to the this dealership, hoping to maybe get a trade done and look at another vehicle. They had been calling me for over a week to come in. I get to the lot, walk passed several salesman on my way inside. No one says a word. Inside the show room, at least | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Name
This was the absolute best car buying experience I’ve had!!! Everyone was so excited to work with my budget, they didn’t make me feel less than. It’s like 1 big family | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Sean Stack
Maleia was very helpful and nice in our new car purchase | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Devon Smith
Cody Harrell was very helpful, friendly & professional staff overall. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ K Meenan
| Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Michael Holmes
Jarred and the team took great care of me and worked to get me in what I wanted | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ GoodVybez Band
Sean was a very great salesman looking for a guy that's going to work with you and care about helping you he's the guy!!! | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Jacob Krapf
While purchasing my vehicle a month ago with Ozzie, I was told a monthly payment that was 25$ more than what I should be paying. Over a 60-month finance that adds up to $1500. I had to get that squared away to the correct price. A month later I have a flat tire. No spare tire in the vehicle. Service says it can't be patched and I ne | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Nicole Smith
UPDATE: After posting this review, the very next day- I received a call from the service manager. He took responsibility for the lack of service and inconvenience I experienced. He offered to special handle my reschedule appointment when I’m ready to bring my car back. Thanks, Jimmy for the call and for caring about Casey VW service. | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ jaila Sargent
This dealership was really helpful . We came there like 45 mins before they closed . Our Salesman, Jason Rowley, greeted us as soon as we got out the car. He was friendly and gave us 100% even though the dealership was about to close. We told him what we wanted and we went straight to those options . Literally the first car we went t | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Sarah Spaulding
Jarred McGonigle was unmatched in his ability and personality this evening. He took what was destined to be a long and arduous night and transformed it into a smooth and delightful experience. Please show Mr. Jarred our appreciation and let Mr. Mike Liggins in service know we are eternally grateful to him for helping us today. ~Sar | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ Nicole Smith
I received a call about a recall on my VW and scheduled an appointment on a specific time and day. I made it to the appointment, left my car and left as I was told that the recall repair would take a couple of hours. Received a call a couple of hours after the appointment and was told that my car would not be ready until the end of t | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ chase painter
Jarred and William helped me out the best they could possibly do and was very satisfied! | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Sara Hart
I bought a car from Jarred McGonigle today and it was the best experience! I hate buying cars but he made it so easy. He listened to me when I told him what I was looking for and he found a car that was the perfect fit for me. If you are looking for a car, go to Casey and ask for Jarred! | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ Sheryl Bynum
I went to 3 different dealerships. All with the hopes of getting fair market value for my current vehicle. A gentleman named Ozzie was there to assist me in every way possible . He made everything so easy and pleasurable. Thx u Ozzie and Casey Volkswagen. | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Nicole Payne
Greta service and experience! Love the staff. | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Wayne Waller
Malia worked with me to purchase a 2018 Jeep Wrangler. She was awesome. Great communicator and had my best interest in mind when trying to make this deal happen. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ cecily hill
I had an outstanding experience working with Bahar at Casey Volkswagen. From start to finish, she was professional and truly attentive to my needs. She took the time to listen, answered my questions, and never made me feel pressured at any point in the process. The entire car-buying experience was smooth and efficient. Will, the sale | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Jeff Barras
Maleia Jordan was my sales rep and she did a great job communicating as well as being efficient. She was quite helpful through the entire process. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Yuko Sato
I originally came in to have an ongoing issue checked, but I had already been thinking about getting a new car for a while, so the timing felt just right. The salesperson, Baher was friendly and easy to work with. There was no pressure at all, and the whole process was smooth and stress-free. I’m very happy with my new Tiguan. The | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Lisa Owens
Ozzie was kind, transparent and informative on my new car purchase | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ LaQuinta Scott
Ozzie!!! Amazing!! I dread going to dealerships but Ozzie put the human feel in the process! Would highly recommend buying your next vehicle with him! | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Kristi Wilson
Had a great experience today at Casey Volkswagen! Bahar was our sales girl and did an amazing job, making sure we were happy with what we were looking to buy and that we were happy with the price. If she had any questions she would ask Will the Manager to make sure everything was done correctly! Everyone we spoke to in there was very | Read Full Review
1/29/2026 12:00:00 AM | Google
★★★★★ Sandra Bratcher
Jarred was incredibly great to work with! Super friendly, personable guy! Because of him I am in my beautiful new atlas. Thank you, Jarred! ???????????? | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Jason Nelson
I had an absolutely incredible experience. Jarred was extremely patient and ready to work within my budget. 10/10 would buy from Jarred again | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Isaiah Sammy Johnson
The service was amazing!! Sean is an amazing salesman i recommend him 1000% | Read Full Review
1/24/2026 12:00:00 AM | Google
★★★★★ FG-_-Spxms YT
I was working with Ozzie today he got me right come see em at Casey Volkswagen | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ Arthur Reynolds
Outstanding salesman, will buy agay | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ Samantha Doley
Ozzie was wonderful to work with! Very personable, knowledgeable, and transparent throughout the whole process! Thank you Ozzie!! | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ Patrick Cabrera
My wife and I had the pleasure of working with Jarred to trade in our Subaru for a 2024 Tiguan SE-R line. There was no hassle and no BS’ing. From the beginning he was honest, upfront, and very transparent and made it his mission to ensure the process felt more personal than just simply business. As much as I am sure all Cassey VW emp | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ Kevin Doley
Ozzie was great and very professional!! ?? | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ Christine Greenleaf
My husband and I enjoyed our car shopping experience. Located at Casey Volkswagon, Ozzie helped us with purchase of a used Toyota CHR vehicle, upfront, professional, knowledgeable, OUTSTANDING employee. Thank you Ozzie. | Read Full Review
1/17/2026 12:00:00 AM | Google
★★★★★ Darion Harrington
Thank you to Bahar for assisting in the purchase of my newest vehicle and also given her the opportunity to get her first sale at Casey VW!!! | Read Full Review
1/17/2026 12:00:00 AM | Google
★★★★★ William Robertson
Maleia was super helpful with my new car purchase | Read Full Review
1/17/2026 12:00:00 AM | Google
★★★★★ Channing Alsberry
Ozzy is EXTREMELY KNOWLEDGEABLE and TRANSPARENT! Very well versed in the car business, too! I so much appreciated how he was able to pivot so well with us not just him, but also us and our financial in mind. You want to definitely buy your car with Casey VW ask for Ozzy by name! He will take great care of you! | Read Full Review
1/13/2026 12:00:00 AM | Google
★★★★★ Jacob Krapf
Great first time dealer experience, Ozzie took care of me! | Read Full Review
1/12/2026 12:00:00 AM | Google
★★★★★ Ms light beauty
Ozzie was very patient and understanding. I wasnt sure it i wanted the vehicle but I was definitely reassured when Ozzie took his time with me and explaining every detail on the vehicle. Great customer service. I love my new whip lol | Read Full Review
1/10/2026 12:00:00 AM | Google
★★★★★ JD sherrill
Great place to buy a car | Read Full Review
1/10/2026 12:00:00 AM | Google
★★★★★ James French
Ozzie was a great sales associate, kind, not pushy, showed me exactly what I wanted and got the deal done. Thanks for the great experience! | Read Full Review
1/10/2026 12:00:00 AM | Google
★★★★★ JaeRG
Ozzie did a great job with helping for purchasing a car. He is very knowledgeable and passionate about what he does. I really appreciate it! | Read Full Review
1/9/2026 12:00:00 AM | Google
★★★★★ Majesty 42
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1/8/2026 12:00:00 AM | Google
★★★★★ Tiffany Faltz
I had the best experience with Jason during my car buying process. I highly recommend Casey VW and ask for Jason Rowley when you go!! | Read Full Review
1/7/2026 12:00:00 AM | Google
★★★★★ Andria Whitley
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1/3/2026 12:00:00 AM | Google
★★★★★ Evan Rodriguez
Amazing experience with Jason!!!! Definitely recommend!!!! | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ C Dolan
Jason was a tremendous help. Extremely knowledgeable. Would definitely purchase from him again. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Steve Borders
If I could give a 0 I would. Terrible car buying experience. Lack of integrity in the process, DO NOT purchase a warranty from this dealership. As most dealerships, they try to upsell you on a warranty in the final stages of the process however , when informed this was a bumper to bumper warranty, every potential claim has been denie | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Nicholas La Rosa
Huge thanks to Sean David at Casey VW and Subaru for an awesome car-buying experience! He helped my wife get her 2025 VW Tiguan, and she absolutely loves it. Sean made everything super easy, fair, and stress-free. He was respectful, friendly, and great to work with from start to finish. If you’re looking for a smooth and enjoyable ex | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Victoria Skelding
Jarred was great to work with and made the experience so easy! | Read Full Review
12/31/2025 12:00:00 AM | Google
★★★★★ Charles Davis
Jared, Cam, and Paul were stellar! They made the car buying process what it should be! | Read Full Review
12/29/2025 12:00:00 AM | Google
★★★★★ Julie Malcom
Quick and easy deal. Great people to work with. Definitely will recommend to friends and family. | Read Full Review
12/23/2025 12:00:00 AM | Google
★★★★★ Michelle Nation
Jared was fantastic and was able to have us test driven and walking out of the dealership in 2 hrs flat with our new Taos! | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Robert Nation
I don’t like sitting at dealerships going through all the new car credit checks paperwork but we walked in and we’re out the door in 2&1/2 hours | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Lyndsey Liberty
Initially started off well, had some bumps in the road along the way due to banking issues but Travis went above and beyond for me and for that I will forever be grateful for! | Read Full Review
12/17/2025 12:00:00 AM | Google
★★★★★ Yolanda Keller
Josh was very professional as well friendly! Thank you, Josh! | Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ Lyndsey Rapoza
I traded in my Nissan on 11/13 and was told the payoff would be completed within 30 days. My payment was due on 11/15, which I expected and knew I’d be reimbursed once the payoff posted. Then 12/15 rolls around and another Nissan payment was taken out, so I called the bank and found out they never received the payoff Volkswagen said | Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ Lizzie Terry
I felt welcome as soon as I came in and had 0 wait time. Within 20 mins I found what I wanted and was test driving. Definitely going here for my next new car. | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ Steven Gunter
Jarred M is great. No delays, timely, and polite. Purchased a used truck through Casey VW. Great experience | Read Full Review
12/12/2025 12:00:00 AM | Google
★★★★★ Sheila Gunter
Jarred McGonigle was a delight to work with in our purchase of a used truck! | Read Full Review
12/12/2025 12:00:00 AM | Google
★★★★★ Ashley Peterson
Shawn Davis, my sales associate, went above and beyond for me and the trade I made. Hen was attentive, knowledgeable, caring, and diligent. The whole team there was great to work with and I’m happy I made the trip to see them!! | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Yolanda Keller
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12/10/2025 12:00:00 AM | Google
★★★★★ Ana Trigueros Merritt
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12/6/2025 12:00:00 AM | Google
★★★★★ Bill Johnston
Logan and Will made this process easy! They were patient, didn’t try to hard sell like other dealerships and walked me through the entire process. I got exactly what I wanted at a better price than all other dealerships in the area (to include Richmond)…good job guys! Thanks again ! | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Andreina Chavez
I had a terrible experience here. Before driving an hour I called about a vehicle that was posted ( the color of the seats caught my eye), I was told that the vehicle was there and I should come in to see it. When I arrived they pulled up another vehicle that was nothing like the description of the vehicle I had arrived there to see. | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Mary Hall
Our salesman, Jarred was very helpful and knowledgeable about the car. He was easy to deal with. No hard sell, very personable. Satisfied customer. | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Paul Hall
Good overall experience | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Diana Wickham
Don’t trust your vehicle at this VW location. Chase, the service representative, was absolutely awful. | Read Full Review
11/17/2025 12:00:00 AM | Google
★★★★★ Ray Newhouse
The most straight forward , easy going and relaxing car buying experience. Jarred was great to work with. | Read Full Review
11/15/2025 12:00:00 AM | Google
★★★★★ Mark Donadio
Super helpful transferring us from a Passat into a new family car! Helped us find the perfect fit. Jason specifically was very helpful! | Read Full Review
11/15/2025 12:00:00 AM | Google
★★★★★ Lyndsey Rapoza
Car buying is stressful, but these guys made it as smooth as possible even with my angry toddler! ha! They crunched numbers, went above and beyond and were overall so genuine. | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ John Rome
I always had a positive experience with the Casey VW Newport News service department. Until today. I took my VW there for a repair and was shocked to learn that their management recently decided to stop waiving the $179 diagnostic fee or applying it towards the repairs if the customer elects to have the recommended repair done. So no | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Amie Rowe
Great experience. Friendly and helpful in training my mom about this high tech car. Thanks Jarred! | Read Full Review
11/11/2025 12:00:00 AM | Google
★★★★★ Crystal Jones
Today I brought my truck in for an inspection and ended up leaving with an beautiful SUV that I couldn't imagine of having. Casey Auto group has been amazing. I brought my first truck with them 5 years ago and to be able to trade up for a better vehicle is AWESOME. A big THANK YOU to Mr. Jason R for being very informative with his in | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Dave Catalan
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11/5/2025 12:00:00 AM | Google
★★★★★ Cameron dub
Clean and easy to park | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ laura johnson
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10/14/2025 12:00:00 AM | Google

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