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CMA's Valley Volkswagen
★★★★★(111)read reviews

314 Lee Jackson Hwy, Staunton, VA 24401

(540) 466-3968 Ask About Our Service Specials!

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Business Hours

Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, CMA's Valley Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Michael Walus
Went the extra mile to work my car in to see what was wrong when it had started shaking while I was driving. Bad half shaft. They had the part ordered and had my car fixed within two days. | Read Full Review
5/14/2021 12:00:00 AM | Google
★★★★★ Sarah Amos
Great and friendly staff! Wait time is never too long. Waiting area is nice and comfortable. Repairs are always explained well. I love dealing with Eric! | Read Full Review
5/12/2021 12:00:00 AM | Google
★★★★★ David Ellington
I recently had an appointment at Valley for some work on my car computer after an accident. I am from out of town, so there is a bit of a drive and time involved. When I arrived there seemed to be a lot of confusion over the timing of my appointment. However, as soon as Eric became involved, all the issues were instantly resolved an | Read Full Review
5/5/2021 12:00:00 AM | Google
★★★★★ Snobbig P
1st class and a delight to do business with! I dropped in with a last minute service need for my VW this morning. I didn’t have an appointment and frankly didn’t even know there was a dealer here where I was working for the day. Garrett the Service guy was fantastic, accurate and completely transparent on what he was able to do in | Read Full Review
5/3/2021 12:00:00 AM | Google
★★★★★ A. Fulk
Great salesmen. No hard sell, very friendly. | Read Full Review
4/30/2021 12:00:00 AM | Google
★★★★★ Mark McCoy
Always GREAT People and On Time Service... My business for life!!! | Read Full Review
4/24/2021 12:00:00 AM | Google
★★★★★ Kendall Crim
I waited months for this recall to be fixed and at no point was told it could cause a vehicle fire. After getting it fixed I was given my car key and told "your car is right out there somewhere." This was very disappointing overall. Along with this, when I walked into the dealership Catherine was speaking to a man at the front desk w | Read Full Review
4/23/2021 12:00:00 AM | Google
★★★★★ Lina Habib
I had an awesome experience here! Everyone is really kind and I felt very taken care of! Definitely coming back | Read Full Review
4/16/2021 12:00:00 AM | Google
★★★★★ Todd Carlisle
I was very impressed with the dealership. I live a little over an hour away with 2 other VW dealerships closer. I inquired online about pricing on 21 Tiguans and from the start Mindy was in touch and very responsive to my many questions. When we arrived you could tell this dealership was different. Ray greeted us and showed us all th | Read Full Review
4/15/2021 12:00:00 AM | Google
★★★★★ kirk fox
Best sales and service around! | Read Full Review
4/15/2021 12:00:00 AM | Google
★★★★★ Amanda Nelson
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4/10/2021 12:00:00 AM | Google
★★★★★ David Cook
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4/9/2021 12:00:00 AM | Google
★★★★★ Sue Wood
As always quick and courteous service. | Read Full Review
4/9/2021 12:00:00 AM | Google
★★★★★ Rosalind Dorcus
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4/9/2021 12:00:00 AM | Google
★★★★★ Elizabeth Respess
Excellent service. Very personal and friendly. | Read Full Review
4/8/2021 12:00:00 AM | Google
★★★★★ Nick Ouwerkerk
Valley VW completed my service on time and always checks everything out to make sure we are good to go. Only take my cars to Valley as they’ve consistently given us great service. | Read Full Review
4/8/2021 12:00:00 AM | Google
★★★★★ Matthew Beaton
Friendly, efficient, and straightforward service. | Read Full Review
4/7/2021 12:00:00 AM | Google
★★★★★ Denise Raynor
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4/6/2021 12:00:00 AM | Google
★★★★★ Dotty Hanshew
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4/6/2021 12:00:00 AM | Google
★★★★★ Stephanie Fretwell
Went for my first Oil Change and Tire Rotation for my new VW Tiguan. They were extremely Professional and Polite. It took no time for them to perform the service. Pricing was also reasonable. Definitely a all around good experience. | Read Full Review
4/6/2021 12:00:00 AM | Google
★★★★★ kim biby
The service department is wonderful! | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ Robert Pendleton
Great experience! | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ Robert MESLAR
Courteous and competent. | Read Full Review
3/31/2021 12:00:00 AM | Google
★★★★★ scott simons
The staff at CMA’s Valley VW is simply the best! Eric Smalls and team always take very good care of my VWs. I will not go anywhere else | Read Full Review
3/23/2021 12:00:00 AM | Google
★★★★★ Stacy Linthicum
Very friendly and quick service! | Read Full Review
3/20/2021 12:00:00 AM | Google
★★★★★ Jennifer Riggleman
Always so friendly and help me keep my car maintained. Best service department around, hands down! I refuse to go anywhere else. | Read Full Review
3/20/2021 12:00:00 AM | Google
★★★★★ george staber
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3/18/2021 12:00:00 AM | Google
★★★★★ Roxanne Staton
The service department at Valley VW always does their best to accommodate me and they explain what they need to do to my car in detail. They are a great customer service group and they make it easy to work with them. | Read Full Review
3/16/2021 12:00:00 AM | Google
★★★★★ Sheri Ricker
I'm new to the area from Colorado. I arrived 30 minutes late for my appointment because i got lost. CMA Valley VW still fit me in to get my oil change and tires rotated. I certainly appreciated that. | Read Full Review
3/15/2021 12:00:00 AM | Google
★★★★★ Phyllis Rosen
Derek is the best, so helpful in navigating warranty situation. | Read Full Review
3/15/2021 12:00:00 AM | Google
★★★★★ Rodney Meeker
Impressive. Bought a used 2019 Tiguan and the process was virtually effortless. Price was great, condition of car was as advertised, car was spotless and the staff was very friendly, accommodating and got me in and out quickly. Overall, the process and car was better than expected. | Read Full Review
3/14/2021 12:00:00 AM | Google
★★★★★ Ryan Steward
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3/9/2021 12:00:00 AM | Google
★★★★★ Earl Fitzgerald
It was great service today. Oil and rotation was only 101. The tech guy that came out to tell me the good news and the bad news was great. Took about an hour like they had said. Was a great experience today | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ Ddiii Gggzzz
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3/8/2021 12:00:00 AM | Google
★★★★★ Michele Astarb
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3/6/2021 12:00:00 AM | Google
★★★★★ Katie Selvage
Everything about my buying experience was great! Catherine initially got me set up with a test drive right away and from there Ray took over. He showed me all the ins and outs of my Tiguan! He truly took the time to explain every function and what every button did and ensured that it was equipped with everything I was looking for. I' | Read Full Review
3/6/2021 12:00:00 AM | Google
★★★★★ Paul Youngman
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3/6/2021 12:00:00 AM | Google
★★★★★ Laszlo Laszlo
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3/6/2021 12:00:00 AM | Google
★★★★★ Carly Tolliver
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3/4/2021 12:00:00 AM | Google
★★★★★ Scott Smith
CWA Volkswagen is professional and nice. Harold Wells is amazing! Very attentive and knowledgeable. Will make your dreams become reality. | Read Full Review
3/4/2021 12:00:00 AM | Google
★★★★★ Cindie Gest Arneson
My family has purchased a total of 5 VW vehicles from Valley VW over the years. Every time has been a GREAT experience. I return regularly to their service department, I can’t say enough good things about them. Always friendly and helpful. They go above and beyond to make sure I am taken care of. HIGHLY recommend Valley VW ! | Read Full Review
3/3/2021 12:00:00 AM | Google
★★★★★ John Sproul
Great job service department. It was a routine service for oil change and inspection on a great car thank you. | Read Full Review
3/3/2021 12:00:00 AM | Google
★★★★★ Kevin Marks
Quick and courteous service as always from the Valley Dealerships! Will not buy vehicles or get serviced from any other dealership! | Read Full Review
3/1/2021 12:00:00 AM | Google
★★★★★ neva know
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2/25/2021 12:00:00 AM | Google
★★★★★ Walt Adams
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2/23/2021 12:00:00 AM | Google
★★★★★ David Komlev
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2/22/2021 12:00:00 AM | Google
★★★★★ Makenzie Hall
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2/20/2021 12:00:00 AM | Google
★★★★★ John Kingston
Excellent service as always! | Read Full Review
2/18/2021 12:00:00 AM | Google
★★★★★ Virginia Lee Myers Linder
Eric & the service team at Valley Volkswagen are fabulous!! It's well worth the drive from Charlottesville, because they make everything about my car service so painless & pleasant. | Read Full Review
2/10/2021 12:00:00 AM | Google
★★★★★ Patricia
They are very courteous and pleasant. I'm happy with the work they did on my Beetle. | Read Full Review
2/7/2021 12:00:00 AM | Google
★★★★★ Jeanette Long
Today was my first visit for maintenance on my VW Jetta and this place was top of the line. Extremely courteous, friendly folks and very knowledgeable. Very pleased with my visit and it exceeded my expectations! | Read Full Review
2/7/2021 12:00:00 AM | Google
★★★★★ Carter Groh
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2/4/2021 12:00:00 AM | Google
★★★★★ Jack Bissett
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2/1/2021 12:00:00 AM | Google
★★★★★ Anna Miller
1000/10 service! | Read Full Review
1/30/2021 12:00:00 AM | Google
★★★★★ David Hanger
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1/29/2021 12:00:00 AM | Google
★★★★★ Terry mason
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1/29/2021 12:00:00 AM | Google
★★★★★ LeiLani Salley
Thank you for such friendly professional service. In a time when good service is still needed. | Read Full Review
1/22/2021 12:00:00 AM | Google
★★★★★ Guillermo Moran Ayrolo
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1/17/2021 12:00:00 AM | Google
★★★★★ Breanna Evans
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1/14/2021 12:00:00 AM | Google
★★★★★ Morgan Felix
Friendliest VW service location I’ve been to. Never felt taken advantage of by the shop. Took my car here all through school and it was worth the half hour drive. | Read Full Review
1/2/2021 12:00:00 AM | Google
★★★★★ JAYME MARTEN
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1/2/2021 12:00:00 AM | Google
★★★★★ Kelly Dorey
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12/31/2020 12:00:00 AM | Google
★★★★★ Elizabeth Meredith
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12/30/2020 12:00:00 AM | Google
★★★★★ Luke Fisher
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12/26/2020 12:00:00 AM | Google
★★★★★ Melissa Pugh
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12/23/2020 12:00:00 AM | Google
★★★★★ Chris Pendleton
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12/23/2020 12:00:00 AM | Google
★★★★★ Anthony Graziani
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12/23/2020 12:00:00 AM | Google
★★★★★ Nick Ouwerkerk
Valley VW completed a repair on my Passat TDI to replace the DEF injection plumbing. The parts were back ordered and once they were available, I got the car in for a 90 minute repair. I wish the service department would have informed me when the parts arrived as I found out by calling to check on the status. | Read Full Review
12/23/2020 12:00:00 AM | Google
★★★★★ Brandon Mantell
I never write reviews so you have to know this is good. Going to the Valley VW was one of the greatest experiences I've ever had with a car service. I'm always really skeptical of mechanics but I will be coming back no doubt. Eric that's the service manager is the man! If I owned a business I would want him to be the face of it. Well | Read Full Review
12/22/2020 12:00:00 AM | Google
★★★★★ Elizabeth Respess
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12/22/2020 12:00:00 AM | Google
★★★★★ Jennifer Layne
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12/22/2020 12:00:00 AM | Google
★★★★★ Quentin Crawford
In and out. Amazing service even saved money???? | Read Full Review
12/22/2020 12:00:00 AM | Google
★★★★★ Charles Frye
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12/19/2020 12:00:00 AM | Google
★★★★★ Cotrina Moore
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12/19/2020 12:00:00 AM | Google
★★★★★ Julia Aucremanne
Everyone at CMA’s Valley Volkswagen were courteous, professional, knowledgeable and friendly. A special shout out to Eric who went out of his way to make me feel welcomed and comfortable while waiting on my car. I will go back to CMA’s Valley Volkswagen Service Dept. | Read Full Review
12/18/2020 12:00:00 AM | Google
★★★★★ Braxton Splaun
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12/18/2020 12:00:00 AM | Google
★★★★★ Leslie Shifflett
Always a wonderful experience | Read Full Review
12/17/2020 12:00:00 AM | Google
★★★★★ Shirley Matherly
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12/14/2020 12:00:00 AM | Google
★★★★★ Irvine Bryant
Eric and the service crew always give great, prompt service. Won't ever trust my VW to any other place. | Read Full Review
12/11/2020 12:00:00 AM | Google
★★★★★ Michael Pannell
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12/10/2020 12:00:00 AM | Google
★★★★★ Stewart Whitehurst
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12/9/2020 12:00:00 AM | Google
★★★★★ marilyn trimner
This was for a recall. Everything handled efficiently and professionally. The entrance door needs to be cleaned continuously because of the virus! Everything else seems ok. | Read Full Review
12/9/2020 12:00:00 AM | Google
★★★★★ Yaoska Sanchez
Everyone was very polite and the person who attend me was very helpful and friendly. Thank you for everything ? | Read Full Review
12/7/2020 12:00:00 AM | Google
★★★★★ Fay Steele
The Valley Volkswagen service department was wonderful! Very professional, very friendly and scheduled us right away. Problems with the car taken care of. | Read Full Review
12/7/2020 12:00:00 AM | Google
★★★★★ Carolyn Smith
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12/4/2020 12:00:00 AM | Google
★★★★★ Susan Dickerson
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12/4/2020 12:00:00 AM | Google
★★★★★ Charles Haney
Prompt and professional and courteous! Great experience. Wish a shuttle was running. | Read Full Review
12/4/2020 12:00:00 AM | Google
★★★★★ Margaret Crone
I recently moved from another state, and the DMV staff told me I needed to get my car reinspected to put on my new license plates. The staff at CMA Valley VW made room in their schedule to get my car inspected, and were all very friendly and helpful. Great staff! Thank you! | Read Full Review
12/2/2020 12:00:00 AM | Google
★★★★★ RM AJ
Excellent service and a very pleasant buying experience will definitely deal with them again. | Read Full Review
12/2/2020 12:00:00 AM | Google
★★★★★ Steven Broderick
CMAs Valley VW and Subaru Service Teams have gone beyond normal expectations to provide customer satisfaction. They have recognized customer satisfaction as their goal in support of CMAs business platform. They have been terrific! | Read Full Review
12/1/2020 12:00:00 AM | Google
★★★★★ Michael Moore
I had a fantastic experience with CMA's Valley Volkswagen. I was helped from the very beginning by a sales manager named Catherine. Not only did she listen to my questions and concerns, but she was extremely responsive, understanding, timely, and well spoken. I am extremely happy with my purchase and experience and would recommend th | Read Full Review
11/25/2020 12:00:00 AM | Google
★★★★★ J. Kevin & Kim Wright
Excellent Service and Staff is Wonderful! Treated me like a queen! Highly recommended! | Read Full Review
11/21/2020 12:00:00 AM | Google
★★★★★ Sebastian
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11/17/2020 12:00:00 AM | Google
★★★★★ Eddie Brown
Excellent Service!!! Live their vision and mission. #movinglivesforward | Read Full Review
11/8/2020 12:00:00 AM | Google
★★★★★ Dwight Hill
Great customer service! I had my VW serviced and the hospitality & service was exceptional. Eric was my rep and he did a great job of answer questions and communicating with me during the work. | Read Full Review
11/5/2020 12:00:00 AM | Google
★★★★★ Brandon Avey
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10/8/2020 12:00:00 AM | Google
★★★★★ Hifive Handplanes
Great customer care service, attatude and communication. Well executed repairs in a timely manner even over a labor day weekend. Greatly appreciate the teams hard work. There is no authorized VW service where I live but I have family near CMA's Valley Volkswagen. Well worth the 5hr drive distance to have repairs and service done to | Read Full Review
9/8/2020 12:00:00 AM | Google
★★★★★ Josh Obercian
The service department was fantastic. Got me in and out quickly, and communicated with me clearly the whole time. Highly recommended!!! - Josh o. | Read Full Review
9/5/2020 12:00:00 AM | Google
★★★★★ Josh Collins
Do not buy a vw from this place. You will have many recalls. Many parts that need replacing. They will order it for you. Yet the will not even bother to notify you when the part is in. When you call and set up an appointment. They will not honor it when you show up. They are lazy disrespectful. They simply are unprofessional. They do | Read Full Review
8/13/2020 12:00:00 AM | Google
★★★★★ Jennifer Cary
Carter was incredible to deal with! His energy was contagious and he was quick to answer all of my questions with ease. I dropped in to test drive a used car, leaving with a new Jetta R Line. I’m super excited for a fuel efficient sportier ride. Thank you Carter! | Read Full Review
8/12/2020 12:00:00 AM | Google
★★★★★ Preston Hudlow
They Got me in quick and finished the work even quicker. Very fair on the pricing and everyone I spoke to was kind an knowledgeable. | Read Full Review
8/3/2020 12:00:00 AM | Google
★★★★★ Mariah Rogers
Staff is knowledgeable and friendly. | Read Full Review
7/24/2020 12:00:00 AM | Google
★★★★★ Jennifer Ortiz
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7/17/2020 12:00:00 AM | Google
★★★★★ LK
I've used this dealership for service the past 16 years and highly recommend them. I avoided dealerships for service for years until this place. They have been friendly, timely and do excellent work. Their price is always fair. I recommend them to friends. | Read Full Review
7/15/2020 12:00:00 AM | Cars.com
★★★★★ thomas lucus
The service manager is one of the nicest person I have the pleasure to meet . Left feeling like we have been friends for many a year. He is a great asset to Valley Volkswagen. | Read Full Review
7/10/2020 12:00:00 AM | Google
★★★★★ Fox Craft
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7/7/2020 12:00:00 AM | Google
★★★★★ Robert Paquette
had my 79vw camper in for inspection and everyone was very helpful. | Read Full Review
7/1/2020 12:00:00 AM | Google
★★★★★ Donald Courter
It's a new service crew since our last terrible experience here. The new crew went above and beyond to make our experience this time a spectacular event. I would now highly recommend them for your service needs. | Read Full Review
7/1/2020 12:00:00 AM | Google
★★★★★ Ortharus Gaming
Great people and a nice service center with fast response. Thanks | Read Full Review
6/28/2020 12:00:00 AM | Google
★★★★★ Staci Kinsley
Always the best service, very friendly staff. I know my VW is well taken care of. | Read Full Review
6/18/2020 12:00:00 AM | Google
★★★★★ Mark Lotts
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5/23/2020 12:00:00 AM | Google

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