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Loyalty Volkswagen

★★★★★(11)read reviews

16300 Loyalty Way, Chester, VA 23831

(804) 518-3346 Ask About Our Service Specials!

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Service Offers

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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 10.01.25 and 12.31.25.Click for details
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SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹ Click for details
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Volkswagen Tire Store Price Match Guarantee
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Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Karla Ramos-Cavitt
Had a great experience with JB after originally only going in for servicing. A week and a half later I ended up trading in my car in for a newer version for relatively the same price as what I was paying before. The customer service from JB and Eric was wonderful and the entire process was very smooth. Thank you to JB for getting me | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ MacKenzie Lenz
Show room was clean, vehicle selection was pretty good overall, but personally, not a fan of their sales team. We went to their dealership a couple weeks ago, and looked at 3 vehicles. We decided on one which met our needs, and wanted to talk numbers. The most they would come down from their asking price was $500. They tried to get | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ e.heckener
Da Davenport is an excellent, patient and knowledgeable salesman. It was a pleasure working with him. He was not demanding on a purchase, offered to let us look at other vehicles on the lot. Answers all questions with knowledge. I would definitely recommend Mr Da Davenport to all my friends and future customers at Loyalty Volkswagen. | Read Full Review
10/22/2025 12:00:00 AM | DealerRater
★★★★★ e.heckener
Da Davenport is an excellent, patient and knowledgeable salesman. It was a pleasure working with him. He was not demanding on a purchase, offered to let us look at other vehicles on the lot. Answers all questions with knowledge. I would definitely recommend Mr Da Davenport to all my friends and future customers at Loyalty Volkswagen. | Read Full Review
10/22/2025 12:00:00 AM | Cars.com
★★★★★ Celeste
Michael Altizer is absolutely awesome. I went to Loyalty Volkswagen for an oil change. Michale Altizer took the time to explain what services were being recommended and which ones were the most important to fix at the moment. He did an excellent and outstanding job. | Read Full Review
10/22/2025 12:00:00 AM | Cars.com
★★★★★ MaryTim
I had a great experience purchasing my Volkswagen Tiguan with Greg Grandison! He was polite, kind, and very helpful throughout the process. Greg made everything easy and stress-free — highly recommend him if you’re looking for excellent customer service! | Read Full Review
10/21/2025 12:00:00 AM | DealerRater
★★★★★ Maggie Simo
Mr. Jones Joseph was available, details oriented and polite | Read Full Review
10/20/2025 12:00:00 AM | Google
★★★★★ Fabri Claiborne
I have been a loyalty Volkswagen customer for five years. I’ve purchased two vehicles with this dealership. In the beginning I dreaded and was apprehensive to get service but I knew it had to be done. Michale Altizer has pretty much been the first face I see or voice I hear. He is always polite, thorough and is very knowledgeable. As | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ Timothy Green Sr
This time it was OK. The representative explained what was going on as best as he could. He answered my questions and took time to listen to my concerns. | Read Full Review
10/17/2025 12:00:00 AM | Cars.com
★★★★★ Kimberly W
DA was very professional and patient with me. I had a hard time choosing the right vehicle for me and he did a great job helping me find the one! | Read Full Review
10/13/2025 12:00:00 AM | Cars.com
★★★★★ joseph olivier
I recently purchased a 2025 VW Atlas SELPremium R-Line in Chester VA, and I couldn’t be happier with the experience. Jeffrey (JB) was outstanding and his professionalism, product knowledge, and friendly attitude made the entire process smooth and enjoyable. He went above and beyond to ensure I was completely comfortable, as this wa | Read Full Review
10/12/2025 12:00:00 AM | Google

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