Alexandria Volkswagen

★★★★★ Tim Casey

No one in parts department picks up the phone. Was transferred over three times trying to order a part waited a few minutes each time. Ended up ordering elsewhere :( | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Sharlene Martin

I was able to get a last minute (on my end) appt after having battery issues. I was super stressed regarding the situation but the kindness of the fellas at this place really put me at ease. After getting off of an overnight 12hr shift the last thing I wanted to do was sleep in the lobby while my truck was getting serviced. I live le | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Cheryl Welbeck

Very happy with my purchase and the buying process. Found just the right car at just the right price. I made an appointment for a test drive with Rob. He's very knowledgeable and guided me in the perfect route to test the car's capabilities and answered all my questions. The financial part of the transaction was simple, straight forw | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Barros Barros

I had a highly disappointing experience with a salesperson at this dealership. I wish I got his name but I wasn’t expecting the call to go this way. I called to inquire about a vehicle and, not only was the interaction rude and intimidating, but the salesperson was also completely unhelpful. When I asked if they offered extended war | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Edward Teke

Isaac Dogboe is a wonderful salesman. So impresses with his skills. Friendly and receptive. Got a car for a friend Eric | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Grace Mangia

Isaac Dogboe was our sales man. Incredible gentleman. Made our sales experience a walk in the park. Deserves a raise! Thank you Isaac, you're the best! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Stewart Welch

Excellent service! Isaac Dogboe was our sales assistant and he was great. Very knowledgeable, friendly and not rushing us into this or that vehicle. He made the whole experience a good one, and gave us a very reasonable credit on a 2013 Honda Odyssey toward our 2021 CX-9. All the staff was very friendly and helpful. | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Mitch

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11/13/2024 12:00:00 AM | Google

★★★★★ Lili “itsme_lili”

I just bought a brand new atlas cross sport from here and i absolutely love it!!!! ?? Carlton got me in this car the same day within 3 hours!!! He was helpful, pleasant and professional. The finance team also got me a great interest rate! 10/10 recommend. ???????? | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ "In & Out"

"In & Out" Alexandria Volkswagen has a Great selection of vehicles both new and used. My guy Rob Rocheford's pressure less, accommodating and candor approach made for a pleasant car buying experience! I truly appreciate all of the additional photos and videos prior to the sale. Thanks to Zahra Ezzaitouni, finance was a breeze. Paperw | Read Full Review

11/12/2024 12:00:00 AM | DealerRater

★★★★★ "In & Out"

"In & Out" Alexandria Volkswagen has a Great selection of vehicles both new and used. My guy Rob Rocheford's pressure less, accommodating and candor approach made for a pleasant car buying experience! I truly appreciate all of the additional photos and videos prior to the sale. Thanks to Zahra Ezzaitouni, finance was a breeze. Paperw | Read Full Review

11/12/2024 12:00:00 AM | Cars.com

★★★★★ Adolfo Antonio Cervantes García

I recently had the pleasure of leasing a VW Tiguan with Sarah, and the entire experience exceeded my expectations. Sarah was incredibly professional, patient, and deeply involved in every step of the process. From the moment I walked in, I felt supported and valued, thanks to her attentiveness and dedication to ensuring I found the p | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Amanda Shoopman

Absolutely terrible service. Came in on a Sunday afternoon because my car key broke. Totally understand that it’s a Sunday afternoon in a holiday weekend, but they were so unhelpful and rude. The salesman that I dealt with walked in to get his manager, the manager didn’t even bother to come out and talk to me, and when the salesman c | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Matt Holbrook

I worked with Alyssa to buy my first car by myself. She was very nice and helpful even though I bombarded her with questions and almost wrecked the car on the test drive. ?? | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Stefan Sidahmed

I bought a used Kia Niro EV a couple of weeks ago. I test drove it around noon, finished paperwork by 3, wired the funds and picked it up the next day fully charged. Atiq was very helpful and straightforward. The paperwork process was very streamlined and all done electronically. We bought our 2017 VW Gold Wagon here and always had | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ ayoub boufnichal

Thank you so much Zahra she was very amazing | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ theresabeauchamp

Maria from Alexandria Volkswagen, Sayed Their finance manager, and Aziz, Management personnel were very nice. When time stretched on we were all able to find reasons to laugh as they kept the atmosphere approachable. They all went above and beyond to keep me in the budget I was not willing to compromise. And I drove off in a brand ne | Read Full Review

11/9/2024 12:00:00 AM | DealerRater

★★★★★ theresabeauchamp

Maria from Alexandria Volkswagen, Sayed Their finance manager, and Aziz, Management personnel were very nice. When time stretched on we were all able to find reasons to laugh as they kept the atmosphere approachable. They all went above and beyond to keep me in the budget I was not willing to compromise. And I drove off in a brand ne | Read Full Review

11/9/2024 12:00:00 AM | Cars.com

★★★★★ Adrian

Hands down the most interpersonal, knowledgeable and straightforward sales associate we’ve experienced in car buying goes to Rob R.. His bedside manner and patience sold me, but it was his charisma and honesty that sealed the deal. We’re grateful to have gotten him as our sales guy and he’ll forever have a client in my husband and I. | Read Full Review

11/8/2024 12:00:00 AM | Cars.com

★★★★★ James T

Bob, Atik & Joe (finance) are hands down amazing. I am a Porsche enthusiast and have only bought new from an authorized Porsche dealer. When the 2015 Macan S was listed by this dealership it was 15,000. Over the course of 4 weeks the price fluctuated to 15,900. The previous week, it was 15,400. I called and asked if they would honor | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Richard Weiss

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11/6/2024 12:00:00 AM | Google

★★★★★ Faraz Khan

We've had a great experience buying the car at Alexandria VW. Maria, our salesperson, made the car-buying experience hassle-free and sold us the car we wanted at the price we were looking for without any headaches. The staff has also been very professional and easy to deal with and will cut to the chase. We'd totally recommend Maria | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Nathaniel

I just got an Audi A3 from here; Maria and Isaac were both very helpful! Isaac was very polite and answered all of our questions, and Maria was able to help us make a decision and she explained everything very clearly. Overall a great experience thanks to Isaac and Maria! | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ butternut91

I wish I could give this dealership a zero!! This past Monday through Wednesday, I was helping my daughter search for a used vehicle. My wife and I are both retired and live full time in our RV traveling the country. Our adult daughter lives in Largo, Fl., ground zero for two recent hurricanes. She and her dog are currently sleeping | Read Full Review

11/2/2024 12:00:00 AM | DealerRater

★★★★★ butternut91

I wish I could give this dealership a zero!! This past Monday through Wednesday, I was helping my daughter search for a used vehicle. My wife and I are both retired and live full time in our RV traveling the country. Our adult daughter lives in Largo, Fl., ground zero for two recent hurricanes. She and her dog are currently sleeping | Read Full Review

11/2/2024 12:00:00 AM | Cars.com

★★★★★ Mcm62

This dealer was very quick to respond to our initial request for information about the car we saw on Cars.com and helpful throughout the sales process— including fixing a problem we found with the car to our satisfaction. | Read Full Review

11/1/2024 12:00:00 AM | Cars.com

★★★★★ Leigh Merino

Smooth and fair transaction. Atiq was our salesman. He was very professional and patient — did not pressure us to make decisions. The finance manager Ene was also great and helpful. We have done deals at this dealer before; all have been positive, but this was our best engagement yet! Very happy with our new car! | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ montavius carson

My client purchased a car from them yesterday! Super smooth transaction.. I worked Atiq extremely professional & courteous.. would highly recommend another vehicle from him and VW Alexandria!! | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ SHIRIN ASLAM

Zara ,Jasmin,and Marcelo they all great ,they give me the best deal. Specially Zara she is very sweet .I really appreciate what she did for us. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Debosruti Dutta

Zahra was very helpful and she got us the best deal. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ The Family

Zahra help me with my vehicle needs in a nice professional manner. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ L.D. “Lyah” Elizabeth

Walked in the Alexandria Dealership on Sat. 10/26/2024 and, despite a very busy day, Preston and he team went the extra mile to provide the service I so badly needed in just couple of hours. When it would have taken 2 days, which would have requires me to return the next Monday or Tuesday, it took a few hours. Preston clearly expla | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Oscar Alfaro

Impressive customer service, friendly staff and very fast and clear information. Maria and Atiq were amazing and great! | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Jeffrey Liskov

Always helpful and super easy to do business with. Can walk in and out with a new car same day no problem! Zahra was great and made sure we ended up in the right car. | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ JEFF

Always helpful and super easy to do business with. Can walk in and out with a new car same day no problem! Zahra was great and made sure we ended up in the right car. | Read Full Review

10/26/2024 12:00:00 AM | DealerRater

★★★★★ JEFF

Always helpful and super easy to do business with. Can walk in and out with a new car same day no problem! Zahra was great and made sure we ended up in the right car. | Read Full Review

10/26/2024 12:00:00 AM | Cars.com

★★★★★ Jeff

Always helpful and super easy to do business with. Can walk in and out with a new car same day no problem! Zahra was great and made sure we ended up in the right car. | Read Full Review

10/26/2024 12:00:00 AM | Cars.com

★★★★★ Paolo Mandracchia

I just bought a pre-owned Tiguan: I received a very good help by the sale assistant Maria Salimi, who made all the process very smooth. It was a very quick and easy experience. As well the Finance Manager Joe Denney was very helpful explaining all the feature of the different extra guarantees that I could purchase. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ sof moh

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10/25/2024 12:00:00 AM | Google

★★★★★ Jay

Maria had excellent service , she was very helpful and understanding and I was able to leave in a new 2025 Jetta ! | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Lucie Vseteckova

I had a great experience at Alexandria Volkswagen dealership! The staff was friendly, knowledgeable, and made the whole process easy. Special thanks to Daniel and Jamall from the sales team, and Jonathan from the service team. The financing process was straightforward, with no pressure to buy extras, and everything was clearly explai | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ AMIN W

Mr. Atiq was very helpful and professional. I recommend him 100% | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Vybz

Serviced by Atiq!!! Great person, patient, loved the service. Thank you! | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Mahfoudh Teyib

We walked in and were greeted very pleasantly by Amira Zahra Ezzaitouni. From there on, our process of finding the car we wanted, learning all about the car and test driving were easy, not pressured, quick and efficient. Amira zahra Ezzaitouni very professional, polite, pleasant and knowledgeable with great experience. Thank you, Ami | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Bruce Johnson

Maria, did an outstanding job, she took care of my son with getting his first financed vehicle under his name. She was extremely patient and answered all the questions without rushing us. I wish I could giver Maria more stars but we left the dealership with not only a brand new car but great customer service excellent. Would also lik | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Sam Scott

Atic is the best business! Just wish he could have got me a free shirt | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ Andres Henao

We had the best experience here. Atiq was amazing, you can forget about being followed the whole time around the dealership pushing different cars on you, he was attentive yet precise to approach us, he even stay later just to help us finish the purchase! I have to say this is my favorite car dealer in the whole are by far, great car | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ melissacarey

Kudos to Rob Rocheford! Knowledgeable, helpful and just downright smart! He knew every feature of the car and was patient in explaining it and walked me through it without being condescending or pushy. He had just the right touch and followed up with helpful emails. I was very impressed that he took the time and effort to prepare and | Read Full Review

10/20/2024 12:00:00 AM | DealerRater

★★★★★ Melissa

I literally have never met a sales representative as knowledgeable, helpful and just downright smart as Rob Rocheford. He knew every feature of the car and was patient in explaining it and walkied me through it without being condescending or pushy. He had just the right touch and followed up with helpful emails. I was very impressed | Read Full Review

10/20/2024 12:00:00 AM | Cars.com

★★★★★ melissacarey

Kudos to Rob Rocheford! Knowledgeable, helpful and just downright smart! He knew every feature of the car and was patient in explaining it and walked me through it without being condescending or pushy. He had just the right touch and followed up with helpful emails. I was very impressed that he took the time and effort to prepare and | Read Full Review

10/20/2024 12:00:00 AM | Cars.com

★★★★★ Maxwell Simpson

Finally found a car dealership that doesn’t give me a headache. Worked with Foruk for a couple days and he was very communicative. Was also very reasonable with trade in and final out the door pricing. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Asa Chao

I got my 2024 Audi Q8 E-Tron here with Atiq, he was very helpful and professional throughout the whole process and made it a very pleasant experience for me. He’s available whenever I call and was very patient as I had tons of questions. Since I live in California, Atiq was able to connect me with the car shipping broker who was very | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Bambey Guelad

good serves by Atiq | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ ???

Issac is amazing | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ nnekkabutler

Zara Ezzaitouni was the most patient, attentive, and caring sales associate I’ve come across in a long time. Her response time was immediate phone and text. I know my husband and I weren’t the easiest to work with but she maintained patience and professionalism through out the entire process. As a result my daughter is happy and I’ll | Read Full Review

10/14/2024 12:00:00 AM | DealerRater

★★★★★ nnekkabutler

Zara Ezzaitouni was the most patient, attentive, and caring sales associate I’ve come across in a long time. Her response time was immediate phone and text. I know my husband and I weren’t the easiest to work with but she maintained patience and professionalism through out the entire process. As a result my daughter is happy and I’ll | Read Full Review

10/14/2024 12:00:00 AM | Cars.com

★★★★★ Laily Barikzay

Mr. Atiq was exceptional sales person. He helped us alot and we done with everything within an hour. | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Claire Hardy

Had a wonderful experience with Carlton, who was straightforward, kind, and made the experience of buying a car as hassle free as possible. Unlike other dealers, I never felt like I was being taken for a ride and that I was a respected customer. Five starts all around | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Jakell Larson

I was helping my friend buy a car and hands down had the NICEST salesman- Carlton Cotton. He greeted us at the door and helped explain every step of the process. Carlton was so knowledgeable, friendly, and easy going. The dealership doesn’t negotiate prices but price their cars fairly from the start. Car buying is stressful, but Carl | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Georges Nehmetallah

Great guy atiq | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Bob Reyes

If I could give a 0 start I would give to this Car Dealer.I purchased a Honda CRV 2020 Rob was the salesman he is a goodman,but his Boss is Not.I tested drive the car and everything it was great except the radio it would NotTurn On and I told them and ofcourse before you sign all the papers they Lied to my face and told me they woul | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Matthew Bonaccorsi

Awesome experience working with Rocky on our new VW Jetta! He was super patient and even stayed with us after closing while we decided between a few different models. Didn't pressure us, helped us make a good decision, and just a great guy. The whole dealership operation was very professional and well run. Would definitely buy again | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Patrick Corr

I recently had an outstanding experience at Alexandria Volkswagen while purchasing my new 2024 Jetta, and I can't say enough good things about Rocky, the sales consultant who guided me through the process. From the moment I walked in, Rocky was incredibly patient, taking the time to answer all of my questions and walk me through ever | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Kim C

Zahra Ezzaitouni Was my sales associate. She very responsive to all of my texts, emails, questions. We were able to do the majority of the paperwork online, so my time at the dealership was limited. The car was clean and well maintained. I live 4 hours away , Zarah picked me up at the Amtrak station and took me back to the dealership | Read Full Review

10/9/2024 12:00:00 AM | Cars.com

★★★★★ Kim c

Zahra Ezzaitouni Was my sales associate. She was very responsive to all of texts and emails with questions about a vehicle. We were able to complete the majority of the paperwork online, so I was not at the dealership long. The price was right, the car was well taken care of and clean! I was able to do all the work from home 4 hours | Read Full Review

10/9/2024 12:00:00 AM | Cars.com

★★★★★ Kim C

Zahra Ezzaitouni Was my sales associate. She very responsive to all of my texts, emails, questions. We were able to do the majority of the paperwork online, so my time at the dealership was limited. The car was clean and well maintained. I live 4 hours away , Zarah picked me up at the Amtrak station and took me back to the dealership | Read Full Review

10/9/2024 12:00:00 AM | DealerRater

★★★★★ Kevin

Very helpful and didn’t waste my time. Told them what I was looking for and what I had to spend and they helped me get what I was looking for! Zahra was very helped with the whole process! | Read Full Review

10/8/2024 12:00:00 AM | Cars.com

★★★★★ Jun Zhao

Good service by Atiq | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Makayla Glass

Overall a good experience buying a car here, Atiq was very helpful and patient as I left the dealership to get my trade in and returned within an hour to buy the car. He answered my questions and made sure I was taken care of. No budging on prices really, could’ve been a bit more pleasant and organized but overall I am happy. Rob eve | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Michael Jones

Thank you Maria, you went above and beyond! | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ some user

Not a pleasant experience at this dealership. There are better dealerships around to go to. | Read Full Review

10/4/2024 12:00:00 AM | Cars.com

★★★★★ Mustafa E.

Jarod from part department is great and very helpful. Thank You | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Catherine Brach

Good costumer service by Atiq | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Jennifer Brown

On Friday, September 27, 2024, I purchased a 2019 Mercedes GLA from Alexandria VW. Jamall Blake was my Sales Representative who was very professional from our initial contact until my deal was finalized. He took his time being respectful making me feel like I was his only customer. It didn't matter how long it took for the completion | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Erin Steiger

Atiq was great to work with. He was very patient, communicative, and helped me get the exact car I wanted. Would definitely recommend working with him! | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Khanh Nguyen

Was looking for a used car for my college kid. Was helped by Atiq and he was very helpful and courteous. We came in at 3:30 PM on a Sunday on which they close at 4:00 PM. We was able to close a deal and walked out of the dealer around 4:30 PM. Thank Atiq for the help. I would shop here again in the future. Highly recommended! | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Andrei Twibell

I recently had the chance to check out the 2024 Volkswagen Tiguan, but what really stood out to me wasn’t just the car—it was the dealership experience. After a less-than-stellar encounter at another dealership for my previous Tiguan and VW Credit, I was prepared for the worst, but the team here, especially the salesman, Rob Rochefor | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Andrei Twibell

I recently had the chance to check out the 2024 Volkswagen Tiguan, but what really stood out to me wasn’t just the car—it was the dealership experience. After a less-than-stellar encounter at another dealership, I was prepared for the worst, but the team here, especially the salesman, Rob Rocheford, really turned things around. From | Read Full Review

9/29/2024 12:00:00 AM | Cars.com

★★★★★ Andrei Twibell

I recently had the chance to check out the 2024 Volkswagen Tiguan, but what really stood out to me wasn’t just the car—it was the dealership experience. After a less-than-stellar encounter at another dealership, I was prepared for the worst, but the team here, especially the salesman, Rob Rocheford, really turned things around. From | Read Full Review

9/29/2024 12:00:00 AM | DealerRater

★★★★★ natalie.raney325

My husband and I bought a used vehicle Land Rover from Alexandria Volkswagen. The experience was very customer driven. The sales associate that we worked with was Zahara and she made sure to keep the car on hold for us till we were able to get to the dealership when we arrived. It was a very smooth process from test drive to purchase | Read Full Review

9/27/2024 12:00:00 AM | DealerRater

★★★★★ natalie.raney325

My husband and I bought a used vehicle Land Rover from Alexandria Volkswagen. The experience was very customer driven. The sales associate that we worked with was Zahara and she made sure to keep the car on hold for us till we were able to get to the dealership when we arrived. It was a very smooth process from test drive to purchase | Read Full Review

9/27/2024 12:00:00 AM | Cars.com

★★★★★ Natalie Nunez

My husband and I bought a car from Alexandria Volkswagen and we worked with Zahara. The experience was very customer driven. Zahara knew we were interested in a Car that other people were looking at so she made sure that we had it on hold till we could get to the dealership. When we got there, it was a smooth experience. I look forwa | Read Full Review

9/27/2024 12:00:00 AM | Cars.com

★★★★★ Penny Hardesty

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9/27/2024 12:00:00 AM | Google

★★★★★ Wavy Vince

If you ever reccomend going to Volkswagen in Alexandria for a car this would be your best place to shop and when you get there ask for Zahra she will meet your full expectations. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Natalie Nunez

My husband and I bought a used vehicle Land Rover from Alexandria Volkswagen. The experience was very customer driven. The sales associate that we worked with was Zahara and she made sure to keep the car on hold for us till we were able to get to the dealership when we arrived. It was a very smooth process from test drive to purchase | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Vincent M. Mitchual

Zahra has very good service. Helped me to my full needs, super polite, super patient and has shown me my full expectations on this car.?? | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ David Hardesty

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9/26/2024 12:00:00 AM | Google

★★★★★ ?????? ?????????

This dealership has many different cars to choose from, so you can choose what you want. Atiq in particular helped me choose a car and helped me figure it out. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Cynthia Negron

This is the best experience I ever had on a dealership. Jeremy was the person who did all my service request. He was fast, accurate , attentive, he schedule my transportation really diligent. Also called and texted me to solve an issue and I’m sure he had a face to my case. He definitely knew it was me. He is totally engaged with his | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ CLARENCE BASKIN

Good morning, Volkswagen Team!!!! I'm excited to be back with the Volkswagen Family!!! My first vehicle was 1987 Volkswagen Jetta. I'm certainly enjoying my 2023 Volkswagen Taos!!! I always receive excellent professional service from the Service Department to include Anthony and Jeremy!!! On Saturday, September 21st, I had a appoint | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Dmytro Babenko

Everything was so ?????? Thanks, Atiq, his service was great!!! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Pat Kirby

Had an overall positive experience working with this dealer, particularly the salesman Atiq! He answered all my questions and put me in the car I was looking for! | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Maya

Brought new car they were so helpful shoutout my sales guy Rob, he was very helpful and got us through the process so smoothly. Love my Atlas | Read Full Review

9/24/2024 12:00:00 AM | Cars.com

★★★★★ Mr T

Spoke to Maria over the phone and agreed to terms buying a Tesla coming from out of state. 4 days later I came and picked it up. Car was as described. Aziz and Maria were true professionals. | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Eyouel

I talked to Sammy on the phone and arranged a test drive. She was helpful in completing the steps even helped look for car insurance. It was a pleasant experience | Read Full Review

9/22/2024 12:00:00 AM | Cars.com

★★★★★ Eyouel

I talked to Sammy on the phone and arranged a test drive. She was helpful in completing the steps even helped look for car insurance. It was a pleasant experience | Read Full Review

9/22/2024 12:00:00 AM | DealerRater

★★★★★ Jessieaustin13

Carlton Cotton sold us a preowned Tiguan and was extremely helpful and upfront. We felt secure in our purchase and financial commitment. | Read Full Review

9/20/2024 12:00:00 AM | DealerRater

★★★★★ Erick

We purchased a car from this dealership today and what swayed us to make the purchase was the salesman Carlton Cotton. He made the whole process very easy for us and was super informative when it came to letting us know all the ins and outs of the cars we looked at. Would definitely recommend him to anyone looking to purchase or leas | Read Full Review

9/20/2024 12:00:00 AM | Cars.com

★★★★★ Jessieaustin13

Carlton Cotton sold us a preowned Tiguan and was extremely helpful and upfront. We felt secure in our purchase and financial commitment. | Read Full Review

9/20/2024 12:00:00 AM | Cars.com

★★★★★ Brooke Batson

I purchased a car with the help of Carlton Cotton. He was wonderful! He made the process seamless, on top of that he was kind and knowledgeable. When I need another car in the future I will come back and ask for Carlton! | Read Full Review

9/19/2024 12:00:00 AM | Cars.com

★★★★★ Erica Starnes

We loved Alexandria VW! Carlton was the best salesperson ever! Go woth him! He made my situation work! I drove home with my Madza I wanted! Easy and fast process! Friendly and relatable! Thank you Carlton! | Read Full Review

9/19/2024 12:00:00 AM | Cars.com

★★★★★ Jeff C.

From start to finish, Bro. Carlton had me covered. Exact car, exact price! Amazing Job! | Read Full Review

9/19/2024 12:00:00 AM | Cars.com

★★★★★ Jose Ballesteros

I had a great experience with the entire team at VW Alexandria. Thank you to Jamall, María and the rest of the team for being so professional. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Nancy Baisel

Maria and Aziz were very great when I was looking for a car. They gave me the best deals and made sure I was comfortable the whole process. They even gave a loner car when my car wasn’t ready to be picked up!! | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ brian terry

I came in this weekend and talked with Michael in parts - he was very pleasant and interesting to talk to and told me what I needed to know! | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Allen Iverson

I really like this place. it's been a little bit since ive been there but i recently went to a different dealer and it made me realize the difference. ESPECIALLY the parts - michael was the best! | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Julian Rivera

We where so grateful with the help of Sammy to get our Tiguan 2024 R line black, we recommend her. Thanks!! | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ stkhalidschi

I recently purchased a vehicle from VW Alexandria and had the pleasure of working with Carlton Cotton as my salesman. From start to finish, Carlton provided exceptional customer service. He was incredibly professional, polite, and well-informed. I appreciated how culturally competent he was and how engaging our conversations were thr | Read Full Review

9/15/2024 12:00:00 AM | Cars.com

★★★★★ Stefani

We had Mr. Cotton today, and he got us an amazing deal on a 2023 Jetta. Could not be happier!!! | Read Full Review

9/15/2024 12:00:00 AM | Cars.com

★★★★★ Corey

Cotton was exceptional. He was able to get us a great deal and broke everything down into simple terms anyone could understand. Couldn’t imagine the process going smoother. | Read Full Review

9/15/2024 12:00:00 AM | Cars.com

★★★★★ stkhalidschi

I recently purchased a vehicle from VW Alexandria and had the pleasure of working with Carlton Cotton as my salesman. From start to finish, Carlton provided exceptional customer service. He was incredibly professional, polite, and well-informed. I appreciated how culturally competent he was and how engaging our conversations were thr | Read Full Review

9/15/2024 12:00:00 AM | DealerRater

★★★★★ Corey Pillow

Carlton Cotton was excellent! He was very knowledgeable and helpful. He was able to break everything down in a way that we could understand. My wife was able to go in and out quickly and buy a car. Fantastic. | Read Full Review