Return to complete listing of VW Service Departments

DeMontrond Volkswagen of Conroe

★★★★★(48)read reviews

916 Interstate 45 S, Conroe, TX 77304

(936) 206-3828 Ask About Our Service Specials!

Schedule Service

Service Offers

View

Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
View

Volkswagen Tire Store Price Match Guarantee Click Here for Details
View

VW Service Credit Card Click for details
View

Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
View

Enjoy SiriusXM in your vehicle!Click for Details

Map & Directions

Submit

Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:30 AM - 3:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Michael Speziale
We are currently on our second Atlas from DeMontrond Volkswagen of Conroe. I am typically reluctant to leave negative reviews, but I feel this feedback is warranted, as we've encountered persistent issues with our vehicle purchased in May, and despite multiple attempts, we have seen no resolution. Our prior Atlas Sport was plagued b | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Juan & Natasha Millan
I dropped off my 2016 VW Touareg to check why the steering wheel wasn’t centered when the wheels were pointed straight. Francis Lancaster was my advisor, and I asked her to call me with the diagnosis after the inspection. I dropped the vehicle off before 9 AM but did not receive any calls about the status or findings. I left two mess | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ M AF
I have been to almost every VW in Houston in the past for my old Tiguan and Jetta and I must admit as a woman I didn’t always have the best service experience but Lane in service did an amazing job! He was friendly patient & compassionate as well as thorough about every step of the service my car needed. He explained everything and k | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Jay Boyd
Getting in touch with the service department is horrible. Every time I have tried to call can not get anyone. I call the service line and it hangs up or may get answering machine but no call back. Received a text couple days ago to call in ... can not get anyone on the phone. I will say once you get into service bay the service team | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Y S
The reviews appear to be positive for purchasing a car from here but extremely negative when it comes to the service department. I just moved here from DFW and don’t even want to take my Tiguan here for any type of work. Reviews affect your business. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ KS R
The used car salesman named "Mike" is an extremely rude and unprofessional salesman. Just because we didn't meet where I felt comfortable on the sales price he got very aggressive and made rude remarks. I am thinking he is new and doesn't have the experience as I've purchased there before and had a very pleasant experience. Very bad | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Christopher C
Their service department is a catastrophe. You schedule an appointment and it still takes 3 hours for a simple oil change. They self admittedly said they overbook each time slot. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Daniel Derzavich
It took 28 days for my car to be fixed because a part was missing. Along the process, communication with the staff was impossible. Emails were unanswered and every single call went to voicemail with no response afterwards. When I was able to communicate with someone, I asked for a loaner car, and the request was denied. | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Justin Moore
My experience with this dealership has been awful. I bought my car from the DeMontrond Houston location however I would take my car for maintenance to this dealership. This dealership service department is all about how can we screw you over. Do not buy a Volkswagen or buy specifically from DeMontrond. They are great up until after t | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Laurel Garza
Don’t you just love a great review that solidifies your choice in dealership? That’s how we ended up here. Most sales are pretty smooth so you don’t need to return. But what happens when you do?? Well, this dealership has proved to have less than average service - they all put on a great performance prior* to signing and up until I l | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Kate Lee
Pretty terrible service from the sales department to the actual service department. I bought my Atlas here about two years ago. I have never driven a VW before as I have previously had BMWs and Audis. Because of this, I am used to stellar service and speaking with kind human beings. The sales person here wasn’t very attentive and was | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Antoine Akel
Stay away from this people. My car is having issues with oil level for the last 12 months. We take the car for low oil and they just change the oil eventhought the message in the car says LOW OIL (within 5000 miles from last change). The car warning messages are clear if needs oil change or oil top-off. They are dishonest just to cha | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Michelle Rogers
Horrible experience. Zero communication. Held my car for 5 days… 2 for a pre scheduled 120k service package, and then 3 days to replace the rear brakes and rotors and serpentine belt that were suggested. They didn’t wash the car, which you normally get with just the oil change. Service tech Bruce completely blew off responding to me | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Sidney Johnson
Got a VW Atlas Cross sport have had for about a week and absolutely loving my car. The best part about getting this car was working with this dealership. Everything was smooth and the communication between the sales team and us as the customer were great which is very important especially when getting a new car. Worked with John Park | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Sergio Mendez
| Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Imran Hashim
Bought an Atlas from this dealership. John Párkinson, with his easy going attitude made the process stress free. He was knowledgeable and took his time explaining things. Plus, he was prepared as we showed up for our appointment and have everything ready to go for a test drive. And he did check back on after the sale making sure e | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Portia Hewitt
Customer service at this place is trash! No one is ever around to help, no front desk receptionist. Then the run around from Calvin when trying to cancel a warranty. I regret rendering my business to Demontrond Vw. | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Laurel Garza
Had a fantastic (second) experience with this dealership. The team was incredibly friendly and accommodating, making the entire process easier than expected. John Parkinson, in particular, was a standout. His extensive knowledge and genuine passion for Volkswagens made it a fun experience. I also appreciated the ease of communication | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Logan Hicks
Our Salesperson Derrick, the GM Charles Willis and finance associate Brent made the buying experience for my newly acquired 2024 Volkswagen Jetta S an amazing experience! Volkswagen puts out such an underrated product and there’s no better dealership to buy their product than Demontrond Volkswagen in Conroe, TX! I full on recommend i | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Dale Hamilton
I am not sure why DeMontrond has a Volkswagon franchise since the service department is nonresponsive. I had error light come up on my Passat and have been able to get through to the Service Department to schedule an appointment. I have left messages without any response. This is day 2 and still no call. Beware of this lack of se | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Shaune Bruinsma
For one the service advisor did not give any check up's while waiting for my car it take almost 2hrs for my service I had to look for the advisor to see if my vehicle is ready should not happen at all. I worked in the automotive Industry in the dealership side of things long time I know the advisor gets busy but got to Manage your ti | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Pamela Green
I had the best experience ever. I let John Parkinson know what I wanted; the color and every detail. He delivered with a good price. Each and every time I had a problem all I had to do was reach out to Mr. Parkinson and if was possible John took care of it even when I needed new wiper blades instead of making me get a service appoi | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Hennie Koseluk
| Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Alvaro Orozco
Update July 26th: To make matters worse, on Friday I brought my car in at 8:00 AM for three things: repairing a suspension problem for the fourth time, finally getting to get my door panel replaced, and completing a state inspection. I received a call from the dealership at 6:30 PM, only to find out they kept my car the whole day fo | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Evelyn M
Literally worse service ever ! I bought my car at another Volkswagen but came to this one to buy a tire . No one helped us when we came in they were looking at us like if we were aliens or something . A Hispanic guy came up to us and greeted us and took us to a girl named Willow I believe was her name . She was so so sweet she is lit | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Eunice Ortega
I recently got a VW Taos and I had such a wonderful time with John Parkinson . He did everything to make me feel confident about this purchase. He walked me through the whole process with patience and kindness. I’m so happy and thankful. I really appreciated all his help . | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Kalan McBride
I recently bought a VW Atlas, and working with John Parkinson was a pleasure! He was accommodating when picking out the perfect car for me. He shared much knowledge about the car and walked me through all the details before and after purchasing. Even after the buying process, he accommodated my questions about the vehicle. I highly | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Rick Farnham
We had another perfect car buying experience at DeMontrond VW of Conroe. John Parkinson helped us get the exact Atlas that we wanted. John takes care of everything and we highly recommend him if you need a car. This is our second new car plus 1 used car that John helped us buy | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Brooklyn Taylor
Although I am dealing with parts being backordered and my vehicle not being the most reliable, McKenzie Boteilho has been incredibly helpful and kind! Thanks for all your help Mckenzie! | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Christopher Chavez
Building is impressive, ie: architecture, cleanliness, tidiness, well organized drink/coffee/snack area, comfortable atmosphere in the waiting area, presentable staff. After speaking with Mackenzie, Bruce called me with the problem identified, the solution, and the time frame of when I could expect my vehicle. Bruce was also very kno | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Alvaro Orozco
This rating is entirely due to the inadequate service department currently at the dealership. I've brought my car in twice for a persistent suspension problem that remains unresolved. Additionally, a door panel was incorrectly ordered for the left door instead of the right. Despite having my car "fixed" twice for the suspension issue | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Curt Buttiker
I had a very good experience purchasing my 2024 Atlas Cross Sport from DeMontrond. My sales associate was Rafi and he was easy to work with, very quick to answer questions and willing to work with me on a final price. I am really enjoying the vehicle. This is our 3rd Volkswagen we've purchased from Demondtrond VW of Conroe so that sa | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ GOP 95
No one, at either DeMontrond VW location in the service department ever answers the phone or calls back when you leave a message. Never seen anything like it. They gladly give warranty forever because no one in service will ever have to deal with it. | Read Full Review
7/1/2024 12:00:00 AM | Google
★★★★★ Doug Black
Awesome service experience! Was treated very well even though I didn't buy my VW from this dealership. Great people to work with. | Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Jack
It’s such a poor business practice when they don’t provide a loaner or both way shuttle under the warranty. They told me they can only get me an uber once to drop me off at my house and not for when i needed to pick up my car after repair is done. | Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Thalia Espinoza
Great place to service my vw | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Erika Manning
We had a great start from the sales person John Parkinson he started off as a 5 star but after the sale I’ve decided to give 3 instead . Everything prior to the sale was great , after the sale it has been very poor starting off with John and the Sales management team overall . When we bought our vehicle we were told by John that th | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Chantel Stanford
I made the mistake of taking my Jetta to this dealership due to some warning lights on the dash and going in and out of limp mode. I was quoted $1700 by the technician Jeremy Clifton to replace the rear wheel bearing housing and the ABS sensor. He went on to quote me a total of 14 things "failing or about to fail" on my vehicle for $ | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Don Adam
Ensure you reach out to other dealers within the city. My observation is that they tend to price VW parts higher compared to other dealers. | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Shelly Shipman
I am so excited and thrilled about working with John Parkinson, he is outstanding. I didn’t have to buy this car but really wanted a change. I came to the dealership looking at multiple options because I wasn’t sure which one would fit for me. John was patient while we drove each SUV and ultimately chose the Atlas. Then it was about | Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Bour Lucile
Outstanding Experience with John Parkinson at Demontrond Volkswagen of Conroe I recently leased a new Volkswagen Atlas from Demontrond Volkswagen of Conroe, and I had the pleasure of working with John Parkinson. From start to finish, John made the entire process smooth and enjoyable. John's professionalism and expertise stood out i | Read Full Review
5/26/2024 12:00:00 AM | Google
★★★★★ Kyle Craig-Bogard
| Read Full Review
5/26/2024 12:00:00 AM | Google
★★★★★ alvine tabue
| Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Michael Taylor
Quick and easy. Drop off and pickup was nice in the interior service center area. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Zodwa Ndlovu
I had a very positive experience at Demontrond VW of Conroe. John Parkinson helped me find the right car for me, and provided great service and support through the whole purchasing process. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Alexa Ybarra
Advisor Bruce Williams took exceptional care of us at DeMontrond Volkswagen of Conroe! After negative experiences with other Volkswagen service departments in the Houston area, we decided to drive further to Conroe for our service needs. We are glad to have Mr. Williams take care of us and will be back for any other service needs in | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ malutan florin
Excellent support from David Jordan in assisting me purchasing the new VW Atlas | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Sandra Waddle
Bruce Williams was courteous, helpful, gave me a price that I felt like was fair, set the time of appt and followed through keeping g me advised of progress and got me out in a timely manor | Read Full Review
5/10/2024 12:00:00 AM | Google

of 7