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Hendrick Volkswagen Frisco

★★★★★(88)read reviews

5010 State Highway 121, Frisco, TX 75034

(469) 287-8301 Ask About Our Service Specials!

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Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ CHERYLCYPERT
This is the 2nd vehicle we have purchased from Hendrick. Our sales guy, Robert Fabian, was awesome! | Read Full Review
11/18/2024 12:00:00 AM | DealerRater
★★★★★ cheryl
This is the 2nd vehicle we have purchased from Hendrick. Our sales guy, Robert Fabian, was awesome! | Read Full Review
11/18/2024 12:00:00 AM | Cars.com
★★★★★ K. Spencer
Thanks, George for an easy buying experience! You were quick and efficient. We love our Volkswagen Taos!!! | Read Full Review
11/17/2024 12:00:00 AM | Cars.com
★★★★★ kkosgirls
George Strong made buying a vehicle seamless and timely. We were able to find the perfect Taos! Thanks so much! | Read Full Review
11/17/2024 12:00:00 AM | DealerRater
★★★★★ Garon Evans
Great experience for my 2021 Civic Hatchback purchase. Idris was fantastic with the whole purchase process. Highly recommend you ask for him if you come to the dealer. The finance guy was great as well. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Max Evans (Iplush7998)
Idris was super helpful! We found a honda civic that we loved for a great cost. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Zachary White
Greg took great care of me - will be coming back! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ elizabeth weiss
Greg was wonderful to work with- made the whole process so easy and smooth! Will be back for sure!!! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Klay Adams
Greg took great care of me in getting my vehicle serviced. He made the process extremely easy and will definitely bring my vehicle back for service! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Kelli Ebers
When we left the dealership we would have given a 5 star review. Since then the communication is horrible. Currently both mine and my husband's paper tags have expired, it's been almost 2 weeks since they finally said they were sending them. Next week we are going to have to drive 3 and a half hours for the 3rd time to try to get all | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Daniel Servaes
Quick and easy place to get our vehicle serviced. My son loves the children’s room. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ D N
I am beyond disappointed and outraged with my experience at Hendrick Volkswagen in Frisco, TX. I had been searching for a new car and was specifically interested in a 2024 Atlas Cross Sport. After calling and speaking with a sales rep, Daniela Lopez Sanchez, I provided her with the stock number of the car I wanted. Daniela confirmed | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Angie Martinez
First time working with this agency and let me say it's frustrating when you access a business via google based on their reviews and the result is far less than the truth. First minor issue was looking at the car online. Every car on the site shows an advertised price and below it says UNLOCK SALES EVENT PRICE. When you click on that | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ chistian bejar
I am writing to express my deep disappointment with this dealer and their service. I brought my 2017 VW beetle for repairs for a minor noise in the engine. The dealer charged me $250.00 for diagnostic indicated that I need to replace a rack and Pinion that cost about $1200.00, plus labor which it was $1500. I didn't have $3000.00 to | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Amy Strunk
Anthony was great to work with! He went above and beyond and was a great communicator, making the whole process very smooth! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Vanessa Perry
The sales associate Zhong Ren was amazing! He was patient and took the time to answer my million questions and show me all the vehicles I wanted to see. No pressure from him or anyone at the dealership. They were upfront and honest the entire time. One of the best if not the best car purchasing experiences I have had! I would highly | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ MPerez
A few months ago, I had the best service experience ever with my VW Tiguan at Hendrick VW Frisco. I went in for a parking brake repair, expecting to be charged, but was pleasantly surprised to find it was covered under warranty. Even better, the technician went above and beyond by improving the installation of my dash cam. Not only d | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Kelley F
I worked with Robert Fabian, as a out of state buyer, and had a great experience. Flew in on a Saturday morning, was picked up from the airport, and Robert had everything ready for me to come right in, take care of the paperwork, and get on my way. Overall very positive experience. Would recommend. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Claudio Onofrio
Colby went above and beyond. He is a credit to Hendricks | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ nessers82
The sales associate Zhong Ren was amazing! He was patient and took the time to answer my million questions and show me all the vehicles I wanted to see. No pressure from him or anyone at the dealership. They were upfront and honest the entire time. One of the best if not the best car purchasing experiences I have had! I would highly | Read Full Review
11/13/2024 12:00:00 AM | DealerRater
★★★★★ My Truth
I had the worst experience via phone with the employee, Fernando. I explained to him that I haven’t gotten my car towed yet bc I was away for a funeral and he legit fussed at me saying “your car should of been towed already yet now your asking if you’ll get a rental”? (Just one example). I informed him that “yes, I will get it towed | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Tyler Theriot
What a great car buying experience! I walked into the dealership on Saturday, knowing whichever salesperson caught me was in for a trip. I had already researched their inventory, so I knew exactly what I was looking for, and when Kenny showed up excited to help me, it was go time. Kenny was patient with me, grabbing the keys to a | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Jay Pippin
Thank you Orlando for your help with my car! | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ J O
Another great experience with Greg and the crew | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ liv Spencer
I had a great experience working with George Strong at Hendrick Dealerships. I found the exact car I wanted online, and George quickly sent me all the details and made setting up a test drive a breeze. He was friendly, responsive, and made the whole process smooth and stress-free. I really appreciated how easy and informative he made | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Liv Spencer
I had a great experience working with George Strong at Hendrick Dealerships. I found the exact car I wanted online, and George quickly sent me all the details and made setting up a test drive a breeze. He was friendly, responsive, and made the whole process smooth and stress-free. I really appreciated how easy and informative he made | Read Full Review
11/12/2024 12:00:00 AM | Cars.com
★★★★★ Patrick Bullock
Mike was great, he helped look for multiple new cars and I was very impressed by the service. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Kay Andre'
This was a great experience. Everyone including Anthony and Nick were phenomenal. ?? | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Akash Gupta
I bought a VW Tiguan at this dealership last week. I was helped by Daniela Lopez and she was very helpful. She made the whole process a cake walk and helped us get a great deal on the table. Great thanks to you Daniela Lopez. | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Kerri Flick
Dominick was a huge help with picking me up and going over everything Regarding my new Taos. | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Sireesh Kumar
I recently had my car serviced at the Volkswagen Service Centre, and I couldn’t be happier with the experience. From the moment I arrived, the staff was welcoming, Colby Hopper is attentive, and genuinely eager to help. They took the time to listen to my concerns, offered clear explanations of the work needed, and provided a detailed | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Raj Raju
Colby Hopper in service was great! Very friendly and knowledgeable! | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Kathrine Benhart
I had a great experience at Volkswagen Frisco. Timothy Johnson was patient in the long process and helped work with me to achieve a number within my budget while still meeting all my car wants/needs. He also went out of his way to make sure I always had a snack/ something to drink which meant a lot as an expecting mama. | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Michelle Zamora
I came down to this wonderful dealership. I appreciate Dominick for all the help and patience to get the car that best fits me. You should definitely DEAL WITH DOM ! | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ DeMario Barnes
Colby was so great to work with. | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Iron
Daniella went the extra mile to make sure we were taken care of even after we drove off the lot. Great experience! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Diana B
Great experience working with Trinity. He is very attentive and knowledgeable. I appreciate everything he did for us! I definitely would recommend to family and friends to ask for Trinity when they are in the market for a Volkswagen. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Isaac Salas
Visited this awesome dealership with a lot of great cars to choose from. BIG SHOUTOUT to DOM!! Great guy, everything went smooth and got me rolling out of there with a brand new car. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ G
Malik was helpful and made my experience easier than I would’ve expected. Highly recommend | Read Full Review
11/7/2024 12:00:00 AM | Cars.com
★★★★★ Kari Van Nest
Kyle Waggoner was great to work with through my car repair process. He answered my questions and was there to help when I had an unexpected engine light issue that lead to some repairs. I plan to work with him on future maintenance appointments because with bigger purchases, he really cared to educate me on options and what would be | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Sean Spiotti
Thank you Greg for taking care of me ! | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Prabhakar MF
Greg was wonderful and he helped me a lot . I would like to come back and work with Greg always. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ J O
Worked with Greg Gansle. Service went great. Can't recommend Greg and team and Hendrick Frisco enough. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Ben S
| Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Brandy Cline
I do not recommend Hendricks Volkswagen for repairs. My daughter is in college up there and her car broke down, under the 50,000 mile warranty. A guy at the gas station checked her oil and told her it needed oil. So a fraiend ran her to get oil. They put 2 quarts in it. But it didnt correct the knocking noise. So we then got it towe | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Yogendra
I recently purchased a 2024 Volkswagen Tiguan, and I want to express my appreciation for Trimti, my salesperson. From the moment I walked into the dealership, Trimti provided exceptional service. He was knowledgeable, patient, and attentive to my needs, making the entire buying process smooth and enjoyable. His expertise and friendly | Read Full Review
11/5/2024 12:00:00 AM | Cars.com
★★★★★ Salina
Trinity H. was very attentive and helpful, answering our questions about each car and assisting us in finding the right one. | Read Full Review
11/4/2024 12:00:00 AM | Cars.com
★★★★★ Maribeth
I had a great experience at Hendrick Volkswagen! The dealership itself is was clean, modern, and had a great selection of cars both new and certified. I didn't feel overwhelmed walking in and was not approached by over eager salespeople. My sales guy, Malik, was very helpful, friendly, and knowledgeable. I am very excited with my VW! | Read Full Review
11/4/2024 12:00:00 AM | Cars.com
★★★★★ Allison Dye
Ricardo was the best! Very helpful and knowledgeable and got me into my dream tiguan! Highly recommend buying your car here with Ricardo! | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Tom Snowden
Greg, you’re awesome, you’re great. Thanks for the friends and family discount. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Alex Limon
I had a great experience purchasing my new car at Hendricks Volkswagen. From start to finish, Dominick was a pleasure to work with. He greeted me after. Unlike many dealerships, Dominick never pressured me or made me feel like I was just another customer. Even after the purchase, Dominick continued to follow up and ensure that I was | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Deon Williams
What a top notch experience! It was the reception of Trinity that ultimately led to our decision to buy Volkswagen, as it was NOWHERE on our radar. What turned into a test drive, turned into me taking a vehicle off the showroom floor! He treated my wife and I with kindness, and truly knew his product! 10 out of 10 recommend! | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Deanna Hilbert
Salesman Robert Fabian was a joy to work with from the first contact. He was no pressure and completely professional while we worked to find the car my husband was looking for. Excellent communicator, who always got quick, honest and helpful information to us. Mark in Finance helped us wrap up the purchase, again with no pressure, an | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Prashanth
I really had good purchase experience with sales person mike he helped me through the entire purchase process | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Jenny Madrigales
Had an amazing experience working with Anthony! We came in looking to trade in our old car and left with a brand-new 2024 Volkswagen Jetta GLI—and couldn’t be happier. From the moment we stepped in, Anthony was welcoming, friendly, and super knowledgeable. He made the trade-in process quick and straightforward, giving us a fair offe | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Manny
Just want to say Fernando Gomez is always great with customer service. He also acknowledges on what’s going on with your vehicle and what will need to be done. We appreciate the service he gives us every time we go. Thank you. | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Tamer Ramses
Fernando has been my favorite auto advisor with Hendrick VW over the last 7 years … He is truly an amazing person and very helpful during my experience with Hendrick VW … he always makes my visit very smooth and comfortable to work with. Sincerely, Tamer Elkalyouby | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Ave C
Fernando Gomez is the best, kindest, and fair Serviceman there. He will shoot u straight with what is wrong with your car and what your car needs and most importantly the cost. For me i get my car serviced at the dealership and even pay the extra cost because they keep a records of all the maintenance on the car and i trust them to b | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Pablo Poggi
Went yesterday to buy a new car at VW Hendrick. I had a great experience working with Zhong. From the get go he tried to understand what I was trying to solve rather than push his inventory. A true gentleman, he even proposed using my employers partnership program to unlock savings. Very happy with my vehicle purchase experience most | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ pablo
Went yesterday to buy a new car at VW Hendrick. I had a great experience working with Zhong. From the get go he tried to understand what I was trying to solve rather than push his inventory. A true gentleman, he even proposed using my employers partnership program to unlock savings. Very happy with my vehicle purchase experience most | Read Full Review
11/2/2024 12:00:00 AM | DealerRater
★★★★★ Cecil Ortega
Trinity Howell is great! Go to him. Made the process easy. Excellent job sir thank you. | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ Claudia Garcia
Another great experience purchasing a vehicle from Ricky at Hendrick Volkswagen, he always makes me feel that there is hope in the world because not every car buying experience needs to be horror story | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ ugilbert2002
I’ve gotta say Robert Fabian made my experience of trading in my Taos to getting my Atlas Cross Sport painless. He was transparent throughout the entire process and worked to get me the best deal possible. This is the 2nd vehicle I have purchased from Hendrick and I would recommend them to anyone. I am so happy with my purchase. | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ ugilbert2002
I’ve gotta say Robert Fabian made my experience of trading in my Taos to getting my Atlas Cross Sport painless. He was transparent throughout the entire process and worked to get me the best deal possible. This is the 2nd vehicle I have purchased from Hendrick and I would recommend them to anyone. I am so happy with my purchase. | Read Full Review
11/1/2024 12:00:00 AM | DealerRater
★★★★★ Maltesepuppiesintexas
Another great experience purchasing a vehicle from Ricky at Hendrick Volkswagen, he always makes me feel that there is hope in the world because not every car buying experience needs to be horror story | Read Full Review
11/1/2024 12:00:00 AM | DealerRater
★★★★★ Andrea Fekete
Great buying experience with Mike Williams and Kevin Hatfield and they even personally delivered my GTI to me. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Jimbeam Villaluz
I am very happy with my new car - price, quality and the experience itself. Thank you Hendrick!! And shout out to Robert F. who helped me alot | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Joseph Williams
Michael was great got an amazing car! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ maria ostos
Great experience. Thanks to Ricardo, customer service was incredible. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ haytham ashour
Idris gave me a great deal | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ reddy bh
Thanks to the outstanding service I received from Thomas, your are Champ.. I will definitely recommend all to Hendricks Volkswagen for my next deal… | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Gregoria Aguillon
Muy buen trabajo de Daniela! Me ayudo y comprendió mis necesidades por completo. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Unique Benton
I’ve gotta say Robert Fabian made my experience of trading in my Taos to getting my Atlas Cross Sport painless. He was transparent throughout the entire process and worked to get me the best deal possible. This is the 2nd vehicle I have purchased from Hendrick and I would recommend them to anyone. I am so happy with my purchase. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Jessica Prater
My shopping experience with Trinity at Volkswagen was absolutely amazing! I would recommend anyone work with him to get their next set of new wheels ! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Alejandro olvera
Wanted to thank you Sergio for helping me at service | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Krishnaveera Adabala
Mike in sales was very good at answering my questions and following up after the sale | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Alia Slade
Orlando is the bomb! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ ANDRII CHYRVA
Of the several car dealerships I visited when choosing a car, this is the best! Excellent selection of new and used cars, honest prices without hidden options. The price on the official website corresponds to the price in the car dealership! The SERHEI sales consultant is the best. A professional in his field, competent in all techni | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Claudia Bolanos
Fully satisfying experience!!!! Great Service, so happy I bought my new Mercedes at this dealership, thank you Ricky I love my car! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Kilometers Matt
Mike was terrific! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Stephanie Castilleja
Had a pleasant experience thanks to Trinity being incredibly helpful and willing to listen to all my questions and concerns. Recommend anyone to contact him looking to upgrade their vehicle! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Michael Williams
Mike is an amazing salesman. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Chase Lynch
Joshua Frank not only met but exceeded what I’ve come to expect in quality of service when coming to Volkswagen, I will absolutely be back! | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Rent Best
Best Day Ever Party Rentals This dealership is my go to for my car needs, Ricky always makes my experience so smooth and takes away any stress or confusion and finds me exactly what I want! Definitely ask for him, he will elevate your experience here 100%! I love my Tiguan | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Chandlercadenthomas
Ricky was the best salesman I could've asked for! He made me feel important and made sure all my needs were met! | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ PA Adams
If you’re in search of a salesman that gives you a gimmick free, incredible experience as for Ricky. He is truthfully the most transparent and helpful salesman I’ve encountered in buying cars for my family and we will always trust him with the purchase of our next vehicles. Volkswagen Frisco is the best location by far! | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ robert.fabian
Who else will I buy my car from? You should do the same. Look for Fabian | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Taylor Tansom
This is my second time purchasing a car from Hendricks VW in Frisco! No games, fair pricing, and knowledgeable salesman. I had a great experience with George Strong …. Highly recommend! | Read Full Review
10/31/2024 12:00:00 AM | Cars.com

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