Archer Volkswagen

★★★★★ Stephen Clark

Habib was great to deal with. First class service. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Muhammad Azam khan

Good service ,and friendly dealings by staff | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ EJ Simmons

I had a wonderful experience. I really didn't think I would purchase a vehicle. But Rico made my experience so easy very easy! I absolutely live my Volkswagen! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Rodney Ardoin

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4/17/2026 12:00:00 AM | Google

★★★★★ Sweetness

Love the staff | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Joel Anderson

Service communication is very poor | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ M. KORTAK

The VW group services doesn't provide a loaner car, which I have never experienced at any other service center. I previously owned a Toyota and they provided a vehicle, Honda did the same, but VW does not. Because of this, all my work gets disrupted while my car is in service. On top of that, I had to come in because the steering wh | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Cornel sims

Easiest kindest group I’ve met and I would highly recommend | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Subset Rising

They are sooooo expensive | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ emmanuel agbongiague

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4/7/2026 12:00:00 AM | Google

★★★★★ Brooklyn Wright

George is hands down one of the best service advisors I’ve worked with. He always makes sure I’m taken care of and consistently provides exceptional customer service. He responds quickly whenever I need to schedule an appointment and keeps the entire process smooth and stress free. It’s rare to find someone so reliable and attentive. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Martin I

good job super nice people | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Michelle Wilson

I visited Archer Volkswagen in November 2025 with my husband to purchase him a new car and I ended up leaving with the 2025 Tiguan SE R-Line Black. Ed, our salesman, was excellent. He was very patient with me and my husband (he purchased the same vehicle too) and walked us through all of the technology and he answered every question | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ SimHobby

Great experience with the process. They work with us use to get the best deal. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Jeff Powers

The whole experience was great. From showing the car choices, test drives, going thru finances and driving off the last was a 10. Fully recommend Archer VW and you will be impressed with a great experience from the beginning to the end. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ David MacLure

First service of my VW Atlas and Archer make the process easy, quick and effortless | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Rachel Gray

I had the best experience when Robert, Claudia, and Chris helped me get my new car. They were amazing from start to finish. I am now apart of this family and can’t thank them enough. | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Andrew Aguirre

If you want the worst service you can imagine go here. Absolutely terrible business it’s no wonder it looks the way it does. | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Miguel Santibanez

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4/3/2026 12:00:00 AM | Google

★★★★★ Lisa Douglas

I received A-1 customer service and assistance in selecting securing my new car. Shout out to Jamaal Taylor for his vibrant personality and wealth of knowledge in what he does. In other words he love his job and he expresses it brilliantly. Also, a shout out to General Manager, Robert Archer - Thank you and the rest of the staff. L | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Lacharles Pinson

The service was prompt and on point the staff was welcoming & professional. Ivan (service mgr) was excellent. I would definitely recommend. I will definitely be a retu3ning customer. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Rishi Ramtahal

Great service and people. Looks for the best solution to my car’s issue and not just to make sales. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Aldo R

Awesome service! Quick and reliable. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Emilia Paladino

Archer VW went above my expectations! Don't even waste your time going to other dealerships! They not only have great customer service but also upfront and honest, no hidden fees no typical sales shenanigans. I will see Archer sales in 3 years when I come back for another VW! Can't wait!!! Thank you Rico and Robert for everything!! | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ David Glass

Awesome service. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Leslie Interiano

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3/25/2026 12:00:00 AM | Google

★★★★★ Erin Miller

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3/25/2026 12:00:00 AM | Google

★★★★★ lb#1nine

Damaged components that were not damaged prior to drop off of my vehicle. Stretched CV axle bolt due to over torque. And Loctite on bolting. These are all reasons I will not return. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ tebo Gordon

Nehemiah was of excellent experience ?? | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ nyweli houston

Great customer service | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Danny Glenn

ARCHER VW is a great dealership with excellent service department. The service department is excellent, especially Ivan. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Tenia Wilkes

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3/24/2026 12:00:00 AM | Google

★★★★★ Shai Mizrahi

I recently purchased a vehicle from Archer Volkswagen, and the entire experience exceeded my expectations from start to finish. I especially want to recognize the outstanding work of Nehemiah, the salesperson , who was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. They to | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Albert Turner

You can depend on Archer mechanics to know your Volkswagen. Other dealers may not understand the software and hardware interconnections, but Archer does. If you are experiencing excessive wait times for repairs on your Volkswagen, go see Archer. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Jaime Ibanez

I had written a previous review from a couple months back k but for some reason it did not post but I made sure it did this time! So, this post is for my latest experience from Archer VW Service Department… it never changes, it just gets better! Always excellent service, from drop off to pick up... Courteous helpful and knowledgeabl | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ John Vorsten

I bought a used car here is 2026. The sales person gave me straight forward pricing and they didn't add any markups beyond their advertised price. Overall I got the impression that this dealership was more honest compared to others. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Cesar Cuya

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3/22/2026 12:00:00 AM | Google

★★★★★ Elisa Diehl

I have had some very negative experiences with other Houston area Volkswagen dealers, but Archer Volkswagen has always been very above-board in their business dealings with me. They are the only one of the four different Volkswagen dealerships I took my 2019 Volkswagen Golf to that did not make me leave my car with them for multiple | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Asif Ali Zaidi

Jin as always was really good. He is extremely talented and professional and knew exactly what was needed and how to tackle every issue. Wonderful experience with Cai,Jin is truly an asset to your team. Wonderful execution and experience all around. The Car was serviced really nicely the staff was absolutely great and pleasant. And t | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Viviana Mendez

Excellent experience with Lee, Robert, and Pat at Archer Volkswagen. The atmosphere was calm and pressure-free, and I loved working directly with Robert — he even installed my license plate and stayed after closing to help me. Smooth, stress-free process from start to finish. This is my third lease with them, and I highly recommend A | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Bonnie Allen

Archer Volkswagen was an amazing place to buy a car. Everyone was very friendly and knowledgeable about the vehicles. They even came and picked me up at my house to come purchase the car. I love my Volkswagen Atlas Cross port. And would definitely recommend archer to family, friends and to anyone. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Baruch Williams

Always a great experience! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Albert Pickett

Quick and fast service. While serving your car. They keep you in form. Until they finish the work. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Melody Ellis

Great service. My bug is rolling again and the trunk does not fall on my head. Thank you! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Kenneth Baker

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2/25/2026 12:00:00 AM | Google

★★★★★ T T

I love Archer! Rico was my sales guy. The process was smooth and straight to the point. I knew what I wanted. We spoke before I arrived and did a lot of the leg work. Got there chose my car and was out within 3 hours. George in service is my go to guy! He is straightforward and I appreciate that. I will not deal with anyone else outs | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Chris

Traveling to the cancer center. Went in to get an oil change. The car was dirty from traveling. They washed the car for us. They went out of their way to take care of issues | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Danny Fuentes

Great dealership! Archer honored my coupon with Costco and fixed my car’s lingering issues that other mechanic shops couldn't figure out. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Ali Noorwani

This was one of the best car buying experiences ever. Lee is one of the best car salesman I’ve had the pleasure of working with. I’d highly recommend this place. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Angel

This is my first time taking my 2012 Volkswagen Jetta here the customer service team is awesome excellent I park in the wrong place a sales agent walked to the service center and directed me where to go they have a Clear Lake Volkswagen dealership in League City Tx I gave them a 1 star review if you want your car damaged then bring y | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ dennis traylor

Rico, Rico, Rico, Rico, Rico! Five Star! My wife and I stopped by ONLY to get information about a vehicle and ended up driving off in car at a price we couldn't resist. Rico was more then amazing (courteous, professional, informative and engaging). The process from start to finish was maybe two hours total, FIVE STAR! Thanks Rico a | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Lorena Lascurain

Jin was amazing, helped me with my car service and with a tire I needed fixed! Service was fast and honest | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Montoya Edil

I am very grateful to have met Jamal , came into this dealership after going to another VW dealership and have a poor customer service, he came and swept us up, we answered all of our questions took us on the test drive with the Tiguan SEL R Line 2.0T BEAUTIFUL vehicle, met with the manager Robert, and greeted us with a warm welcome, | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Al Ferrara

The service process was exceptional and work performed in a timeline better than expected. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ QuietStorm Ayers

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2/25/2026 12:00:00 AM | Google

★★★★★ fatima torres

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2/25/2026 12:00:00 AM | Google

★★★★★ Alexandra V.

super nice and transparent! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Erica Razey

Tim was very helpful understood what I wanted and helped me get my dream car. I would highly recommend coming to this VW | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ cm g

The staff was extremely helpful and courteous during my purchase | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Eric Watson

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2/25/2026 12:00:00 AM | Google

★★★★★ Maria Koutsanellos

Lee did an excellent job helping me pick out my new mom car! He explained all of the features and was patient with all of my questions. Choosing a new vehicle is a huge decision and can be scary but I had a great experience at archer vw, thanks to Lee! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Ebony Como

Great service and fast repair work | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Gutierrez Roberto

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2/25/2026 12:00:00 AM | Google

★★★★★ Meagan Pawlak

Amazing team to work with! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Aleksandar Bajic

VW Archer is a very efficient, well organized, small-size dealership with knowledgeable and friendly personnel. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Annette Harper

Great service and smooth pick up after my Beetle was repaired. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Kathy Hall

They worked hard on getting my issues resolved!! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Larry Rose

Service dept took care of problem very quickly. Everyone was polite . A very busy place.. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Carlos Mellado

Service has always been good, except this last time. Archer had my car for 3 weeks waiting for my car to get fixed. Service guy made excuses for why my car wasn’t able to be fixed. Never called me to keep me up to date. I always the one calling them. Made me rethink if I’ll ever get another VW. Done with VW. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Bruce Herzog

Really knowledgeable and friendly sales people. We had fun at the negotiating table sparring. Bill archer is like a fourth generation family owner, which I have tons of respect for. He’s a real gem I’m and straight shooter. All around pleasure to work with. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Victor Iwuchukwu

Mustafa Mahmoud was a great help. Excellent salesman. He is there for you all the way through. Great knowledge of vehicles and which ones would best suit you. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Ynita Greer

They helped me out so much!! Great customer service | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Laura Ramirez

Archer VW was the best experience I’ve ever had buying a car. The salesman, Edward was informative and personable. The whole experience was pleasant and fast. They were honest and helpful to help me get into a new car without all the usual hassles. I would definitely recommend Archer for your next car buying experience. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Lucero Bravo

Excelente atencion de todo el equipo. Ofrecieron una excelente opcion, comprendiendo lo que buscabamos. Ibamos solo buscando coche y terminamos comprando porque nos encantó. El auro impecable y la atencion para todo el proceso genial! Gracias a Lee, Claudia y todo el equipo! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Syed Fariduddin

Glad to have my next car lease from here, trust worthy and friendly atmosphere. Got 2025 Tiguan SE. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Anissa Mendoza

The service was great. All sales staff were very kind and helpful. Definitely made my decision so much easier than what I expected. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Blake Bielski

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1/25/2026 12:00:00 AM | Google

★★★★★ T H

I generally don't like dealerships, but Archer's service department seems pretty spot on. Thanks guys! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ javier Vega

Que desgracia visitamos la agencia y nos encontramos conque la gente te quieren vender Loque eyos quieren | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Mary Colemon

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1/25/2026 12:00:00 AM | Google

★★★★★ Jeremiah Johnson

George in the VW Service Department provided outstanding customer service. He was professional, knowledgeable, and kept me informed throughout the entire process. He took the time to explain everything clearly and made the experience smooth and stress-free. It’s refreshing to work with someone who genuinely cares about the customer. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Lily Balderas

Rico helped me out with purchasing my new 2025 Taos after I reached out to Archer. The process was smooth and he understood my needs clearly. Everything felt very transparent which is exactly what I was looking for for my first vehicle purchase. The rest of the staff was very kind as well, including Claudia and George! Thank you guys | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Cesar

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12/25/2025 12:00:00 AM | Google

★★★★★ Xiaochan Wu

Very satisfied. Archer is nice and professional. He helped me set up an appointment the next day and fix my car properly without extra charge. Highly recommend. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Daniel Jaramillo

Over two months ago, I was told I had a faulty headlight bulb. It wasn’t in stock, but they promised to place the order. I understood and waited. Since that day, I’ve called repeatedly for updates with no luck. Yesterday, I was explicitly told the bulb had arrived and was ready for installation. I arrived today at 9:30 AM, checked i | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Darlene Hernandez

This was the best car purchasing experience I've had with any dealership. Habib and team were fair and quick with no high pressure sales tactics. I highly recommend this Volkswagen dealership. | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Alexis Jalena

Archer VW provides really good service they always take care of us. | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Romain Dufour III

The staff made me feel welcomed, and I did not have to wait long for service. | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Javier Cruz

Great service !Easy fast ! Mr Habib is awesome | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Dighi Nwna

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11/25/2025 12:00:00 AM | Google

★★★★★ Teshome Wayessa

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11/25/2025 12:00:00 AM | Google

★★★★★ Laurin Villanueva

Had great service with Ivan! He is the best, always so helpful ? | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Bri

I walked into Archer Volkswagen with an open mind and a clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty. I experienced all of that from the moment I arrived. From start to finish, my options were clearly laid out. I sat in and explor | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Paola Palma

Muy recomendable este lugar estoy muy contenta con el servicio que le dieron a mi carro ?? | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ zoop zooper

Great company I have bought 5 cars from them since 2013 sales rep Ricardo is great also Mr Wong in the service department is great also ! | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Sandra Onwuka

I had an unforgettable experience at Archer Volkswagen, all thanks to the incredible Mr. Jinx! He truly went above and beyond to ensure my needs were not just met but exceeded. He's genuinely the best around! | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Dogman Bautista

Mr Lee was a Super Sales Man very respectful and vey attentive a gentleman he made me feel very comfortable | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Niki Spears

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11/25/2025 12:00:00 AM | Google

★★★★★ Jairus

I checked online Care free appointments and the next one available was three weekdays away. I instead took my chance of driving in as a walk-in. Jin was very welcoming and said it may be a couple of hours. I was happy and willing to wait since I had the day off. I don't believe they took more than an hour. Thank you. They said both m | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Kumar K

I had one of the worst dealership experiences ever. Edward initially agreed to sell a 2025 VW Tiguan SE with a sunroof for $32,000 — everything seemed fine until I literally received a personal call while sitting in front of him, and after that call, he suddenly changed the price to $33,000. The next day, I called to confirm the dea | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ NELLY KIRBY

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10/25/2025 12:00:00 AM | Google

★★★★★ Tapfuma Chadenga

Great communication from the service team. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Atul Jain

Great shopping experience! | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ eugenia h

Jin always keeps me informed of what’s happening how long approx of course, he ask about my comfort during my wait, customer service is excellent… My car always runs great after being serviced by Archer Volkswagen in Houston Tx | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Ron Smith

Jin was the best. Very patient and explained things well. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Maribel Lara

My experience has been nothing less than exceptional! Jin has been absolutely professional at the highest level. Always providing excellent customer service! Always answering all my questions with courtesy and compassion and responding quickly. I had never needed to follow up with him because he always has kept me in the knowing wit | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ hana alammar

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10/25/2025 12:00:00 AM | Google

★★★★★ Hilal

As her two older sisters, we bought our sister a car as a birthday gift. She said she was very happy and pleased with her car. We were happy that she was happy, too. Thank you. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ frank frank

Good services | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ shamira eaton

I’ve been going to Archer for my service needs the last year and some change. I always work with George for my service needs. He’s really the best! | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Jocelyn Burris

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10/25/2025 12:00:00 AM | Google

★★★★★ Armando Carrillo

called to ask for information, they left me on hold waiting, and in the end they hung up on me. What a lack of professionalism, that’s why 1000%?? | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Andre Brent

I took my car in on friday due to a flat tire at 3 pm. Jinxiang came out and greeted me and it seemed like everything was going to be OK. I told him that I purchased the tire from Volkswagen in Austin so it was under warranty. 30 minutes later he comes and tells me that the new tire is ready, but they didnt see a warranty. He then pr | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Alex Smisek

Ricardo/Rico is incredibly unprofessional and unaccommodating salesman. We would have purchased a vehicle here if we had been able to work with anybody in sales besides him. He is responsible for at least one lost sale, and I would highly encourage others to save yourself the trouble and avoid working with him. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Dee Minick

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9/25/2025 12:00:00 AM | Google

★★★★★ Carlos David

Great service department, seamless drop off and pick up for maintenance, ask for Jin. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Robert Arredondo

Keeps Getting Better. I have bought four cars from these guys and I've always got the best service and a decent value. I highly recommend. Corey, Chris& Patrick gots the patients of Job answering my dumb , inane questions. THANKS | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ chris pav

Needed my windshield replaced due to a huge crack from a rock chip while driving on the freeway. I called Archer VW for a quote. Jin was the service advisor who answered my call. Very happy with the service! He provided a detailed quote pricing out actual cost of wind shield and labor. Even transferred me to the parts department | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Muhammet Demiröz

I bought a Taos 2025 from here. Everybody took great care of us. Thank you so much. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Oswaldo Vargas

Visited the service department of this dealer twice (for 2 different reasons) and both times drove away fully satisfied with the quality of their work, the comfort of their waiting room and the professionalism of their staff. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Mauricio Guia

Just bought my second VW from Archer today, my last one was 2,5 years ago. Archer will always be my go-to VW dealership in Houston. Easy to deal with, they put the deal together smoothly, with no pressure or bogus add-ons to the price. We aligned everything over the phone, and I was in and out quickly. Thanks to Jamaal (the salespers | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ José Manuel Pérez Diaz

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9/25/2025 12:00:00 AM | Google

★★★★★ Chris Fielding

This was the most painless car buying experience I’ve ever had. I was satisfied with all the numbers presented and never felt the need to haggle. My salesman Habib was great. He wasn’t pushy and very upfront. I never felt that I was being deceived or taken advantage of. Thank you Archer Volkswagen. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Tariq Sultan

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9/25/2025 12:00:00 AM | Google

★★★★★ Erik Smith

i dropped my 2019 Atlas off around 10am, George was my service guy. i called ahead of time as i was in the middle of working at an offsite and had to jump my car with cables as it wasnt starting. i explained to George that the last 2 weeks or so I have been having several alternating warning lights saying the various assist systems | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Syed

Jin initially presented himself as helpful and customer-focused, I later discovered inconsistencies in the billing that have raised serious concerns about transparency and fairness. Specifically, it appears that I was double-charged for labor, with one charge being disguised under a “discount” to make it appear as though I was receiv | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ S Castillo

I have been coming here since 2021 for minor repairs and oil change. I have been satisfied with the previous work. Went in recently to repair my Tiguan and was quoted $2700 for a repair and they could not guarantee it would fix the issue. In addition to that- they said I need over 10 other items repaired - one included a filter I ha | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ fineson35

I have tooken my car to them for services in the past and had good work done before. But the one time I take it back they wanted to tell me a 7000.00 needed to be done after I had a 3300.00 job done prayer. And they felt to tell me about it. So I get a Sheet of paper say that it's gonna cost me 24352.97 and the things on this list i | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Big. “Big winnie” Winnie

Bad experience Don't shop here this dealership walking away go another VW dealership not this one financed department horrible they want to help you | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Bree Glover

I can't say thank you enough to Ivan and the tech(s) that worked on my car! I had my car in a different shop closer to home for weeks and when they weren't able to fix it I had it towed to Archer since I bought it from them and felt like I could trust them. 100% was correct on that. Ivan explained everything in detail to me and made | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Euni Nobody

I originally went to Archer Volkswagen to get service on my car and ended up in sales office. Then a short time later I drove off in a new car. It was a nice experienc with good people. I've since been back for service a few times from maintenance, to emergency issue (what's going on?) and sadly a fender bender and broken headlight. | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ santos A az menchu

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8/25/2025 12:00:00 AM | Google

★★★★★ dustin vitek

Highly recommend | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Gonuguntla Praveen Kumar

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8/25/2025 12:00:00 AM | Google

★★★★★ Yasmeen Jamus

I’ve been with Archer Volkswagen for over 15 years and have had several cars with them. They have always taken such amazing care of me. From sales, finance, to service..they provide amazing customer service and make sure you’re getting exactly what you need/want. Ask for Habib and he will deliver! Archer VW never disappoints! | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ michael hachicho

Friendly staff and amazing service | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Fer Castro

Service advisor in sales Mathew Collins was professional, courteous and great to deal with. Highly recommend ! | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ G T

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7/25/2025 12:00:00 AM | Google

★★★★★ Micah

Highly disappointed on my last visit. I purchased a warranty from Volkswagen for wear and tear...but then Archer VW refused to let me use it and insisted I purchase a new battery....I called Clear Lake and said they could handle over the phone with them....Archer still refused. So I had to drive an hour out of my way to get service c | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Jazmin Villalta

Extremely Disappointed – Proceed with Caution We visited Volkswagen Archer genuinely excited to purchase a car we absolutely loved. Unfortunately, the experience quickly soured. The sales representative rushed us from the start, telling us financing had to be done through them (a flat-out lie).When we asked to test drive the car, he | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Hilary Sosa

Great service | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Marie Douglas Aase

Fix ?? issues | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Nancy Zambrano

I am so happy with my new Taos and thanks to Rico that help me a lot to get a good deal. I definitely recommend this place and ask for Rico | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ David Ben

Awesome service | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Ryan Weldon

Fantastic buying experience! Night and day difference from what you typically experience at other dealerships. No pressure tactics, no hidden fees, and the whole team there was great. By far the easiest and smoothest vehicle purchase I've ever had. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Kevenn-

They always take care of me and my car. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Michael G Krauss

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6/25/2025 12:00:00 AM | Google

★★★★★ Peter Yem

Service department is excellent !!! | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ karthik chanda

I recently purchased the new 2025 Volkswagen Tiguan from Archer Volkswagen, and I couldn’t be happier with the entire experience. Habib Benkirane was exceptional from start to finish—professional, knowledgeable, and genuinely focused on making sure I found the right vehicle for my needs. He took the time to explain all the new featu | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Debra Gunn

Despite a move across town, I always return to Archer dealership for service. Always thorough. Never feel hassled by needless procedures. All the staff are friendly and efficient! Thanks for the service. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ DJ

Good service for my needs. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Marie Douglas

Jin is the best! | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Feroz Hussain

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6/25/2025 12:00:00 AM | Google

★★★★★ Armel Nguema

I had a good experience with my service advisor Jin who took care of my Touareg. He kept me posted step by step and told me when I had to get my car back. I'm definitely go back to Archer for any concerns about my car and will recommend that dealership for your maintenance ??. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Samantha Loos-Polk

Peter Yem in Service was exceptional and changed my whole experience! Let me give you some background as I was initially very frustrated with Archer Volkswagen Service... I had attempted multiple times to schedule an oil change & filter service with a free inspection, offered via coupon, through the service portal. I scheduled a se | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Paul Butler

I have had great experiences with Archer Volkswagen, especially with their sales consultant extraordinaire, Ricardo. Rico is extremely honest, helpful, and accommodating. He does an excellent job of staying in touch with his customers. He has been patient as I have tried to identify the best VW for my needs. When you walk into Archer | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Lena

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6/25/2025 12:00:00 AM | Google

★★★★★ Glynn Hogan

Excellent service. Gave me a loaner and fixed the vehicle on the tine that was promised. Repair price was expensive. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Shannon Armstrong

The car buying process was simple. I’m satisfied with the service I received. The salesman got a little frustrated when I changed my mind on a car. But hey! I’m spending thousands of dollars so I wanted what I wanted! I’m so happy I got what I wanted. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Kevin Nguyen

Bought our preowned 2021 VW Atlas. Vehicles are still in good condition. Buying process was fairly simple but I had to be more involved with it then I did with other dealers I purchased from. They were able to do 3 out of the 4 things we request when buying the vehicle but made up for it by addressing other issues we found with the v | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Mohamed Fouda

Dropped car off for 90k service, tire repair, and for airbags recall. Service was completed properly - poor communication- no one was able to tell me when car should be ready- given wrong info twice on estimated time of repair completion- was offered a loaner 6 days after I dropped the car off - light for tires pressure came back on | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Ryan Roy

Poor experience here unfortunately. We wanted to buy an SUV and asked a member (not naming names) about the differences in the models. He handed us the window sticker for both cars and told us to read it and get back to him. He clearly did not want to sell a car and said we were wasting his time when no other customers were in the bu | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Nev M.

Ivan W. was not the best service advisor, he did not take my concern(s) seriously. He did not show any care or amazing customer service that made me feel like having a Volkswagen was worth the investment. When I worked with Honda for a past car, they made sure that repairs were within my budget as close as possible or worked with the | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Curlis Rene

Would highly recommend Archer Volkswagen, for your vehicle service needs . They were able to promptly diagnose, and repair vehicle in a very timely manner. They even provided me a uber home, and provided a loaner vehicle during the time my vehicle was being repaired. They went above and beyond. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Marques W

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5/25/2025 12:00:00 AM | Google

★★★★★ Brian Guilbeau

Always one of the best dealership experiences at Archer, from my salesman Josh Wooten whom I’ve used repetitively to the finance manager, every one is polite, respectful and real pleasure to deal with. 3rd Jetta purchase and still couldn’t be happier. Give them your business! | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Zakaria Tombe

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5/25/2025 12:00:00 AM | Google

★★★★★ Kimberly Taylor

Archer VW has been our go to for our VW’s for the past 15+ years. We have bought several vehicles from Archer and always receive exceptional service. From Robert to Jamal, to everyone who has helped us along the way with our vehicles. Our time and budget is always valued and respected. You definitely won’t be disappointed working wit | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Darla Thompson

Had an appointment. They were ready when I got there and the service didn't long at all. Very nice and professional. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Martin Ortegon

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5/25/2025 12:00:00 AM | Google

★★★★★ Jim Hines

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5/25/2025 12:00:00 AM | Google

★★★★★ Gerritt Bloch

I will drive my car from Friendswood to this dealership because I feel they are actually fair in all they do. I can’t say the same for the one on the SE side of town. Prices are reasonable, service is fast and kind, they don’t gouge you on prices… what more could you ask for? Thanks Archer! Please keep it up. You will always have me | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Shoby John

Getting my car serviced at archer turned out very well. I got a loaner car. The service team not only found and fixed the issue that I took it in for, but they also kept the car longer in order to take care of a recall issue. Everything was done well. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Barbara McLain

Archer VW Service has always been a pleasure to work with. They take great care of my car and the staff is wonderful, Peter in the service department is top notch ,keeping me informed as work is being done. I highly recommend them. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Monica McKenzie

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5/25/2025 12:00:00 AM | Google

★★★★★ Lorine Smith

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5/25/2025 12:00:00 AM | Google

★★★★★ Hang Deng

Very good service. My car's windshield wiper came up randomly when the switch was off. I left it at VW Momentum for two days. However, they were unable to find anything and returned it to me intact. Then I went to Archer VW with no expectations until I talked to Peter. Peter told me what he thought the issue could be after I describe | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Elpis Crypto

Peter Yem was amazing. Very nice attended us and explained everything good. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Lorie VARNAS

Jin was so professional and caring. I had been using the dealership where I bought my car. After a sudden problem with it, I had to take it to the nearest shop, Archer. Jin couldn’t have been better and on a busy Saturday. He went above and beyond to make sure I got my car back before the day ended at 1. I will be bringing my car | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Jaidaa Yasser

Jamal was very helpful and the whole experience was seamless and easy. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Francisco Mancilla

Great Servis | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Krystal

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5/25/2025 12:00:00 AM | Google

★★★★★ Zevin City Nation

My visit today was one of my best ever. The Service Rep was very informative about the services my vehicle needed. He talk to me as if he cared about my safety and vehicle performance. It was my first visit to this location but I will not let it be my last. Keep up the great work and the kindness towards women. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Kenneth Ross

I’ve been a proud Volkswagen customer for years, having purchased two cars from Volkswagen in the past. The purchasing process has always been smooth. In 2024, I purchased my third car, and the experience was exemplary. The best part of Volkswagen is the service department. I’ve always worked with Peter, who has been my service tech | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Carlos Carrera

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5/25/2025 12:00:00 AM | Google

★★★★★ Roger Price

I've seen archer Volkswagen for many years there at the corner of 59 and the beltway. Only recently, in the last few months, purchased a Volkswagen Atlas. This was my first experience with their service department and it was very good. So I hope to get to know these guys over the years. My very first car was a Volkswagen and my pare | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Alexander Jaimes

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5/25/2025 12:00:00 AM | Google

★★★★★ Marc-Henri Cerar

Recently had another excellent service experience with Archer. Their service estimates are thorough and performed as expected. We bought cars from Archer and used Archer for service for years. We have always received high quality service. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Johnny Quinonez

Car buying experience was good, the car I purchased was in great shape and price was fair. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Cydnee Kidd

I had a great experience at Archer Volkswagen. I brought my car in for an inspection, and the team was professional, thorough, and transparent throughout the entire process. They addressed all of my concerns clearly and didn’t try to upsell me on unnecessary services, which I really appreciated. It’s refreshing to work with a service | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Jaise Wilson

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5/25/2025 12:00:00 AM | Google

★★★★★ Chiti Ho

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5/25/2025 12:00:00 AM | Google

★★★★★ Ricardo Cas Loredo

Good location with friendly part service staff. We purchased 2 vehicles here and will buy another this year. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Eduardo Santana

Quick and effective service. Walk-in for simple service makes easier our life. Thanks. It would be great to see offices and Service reception areas renovated. They look so old. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Charles Colston

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5/25/2025 12:00:00 AM | Google

★★★★★ Marieka Gillpatrick

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5/25/2025 12:00:00 AM | Google

★★★★★ Muhammad Tariq

To much wait time,just for oil change.there was no water and coffee in waiting area.vending mechine was out of stock for most things. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Nissar Mohammed

My Tiguan's wireless charging and all USB ports quit working in 7 months of my purchase. I was sent back 4 times saying that there is not enough manpower to check the issue between November 2024 and Jan 2025. Finally accepted in April and was charged $350 for fixing the faulty electrical system due to which the chargers weren't wor | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Nedal Samaha

I’m extremely frustrated with my experience at this dealership. I received a low tire pressure warning and took my car to Discount Tire where they found a screw in the tire. Unfortunately, they couldn’t repair it because this dealership didn’t provide a wheel lock. I then returned to the dealership for an oil change, tire rotation, a | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Jose Martinez

I had a Bad experience with KABIR on Parts He was in a rush and didn’t want to pay attention to my request thats the reason in todays days people avoid dealers !! because his personal doesn’t care anything. | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Victor Eugene

TERRIBLE!!! Ivan shouldn't be in customer service. Apart from his terrible entitled rude attitude, my magnetic phone charger is history now, plus a check engine light popped up. I took it back; he boldly told me the check engine light was wiped off without resolving the issue because, they couldn't find the cause. HE ALSO CLAIMED TH | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Terry Baddock

The sales, service and finance team work very hard to give top level service. As a long time repeat customer this means a great deal to me. | Read Full Review