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Archer Volkswagen

★★★★★(78)read reviews

10400 Southwest Fwy, Houston, TX 77074

(713) 469-3078 Ask About Our Service Specials!

Service Offers

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Get a $140 prepaid Visa gift card with eligible tire purchase

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$89.95 Oil and Filter Service¹Click Here for Details

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15% Off Accessorize Your VW⁹Click Here for Details

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No Charge Battery Test³Click Here for Details

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$20 Off Genuine VW Brake Pad Replacement Per Axle¹¹Click Here for Details

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No Charge Tire Rotation⁵Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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Get 20% Off Your VW DriverGear Purchase with this Online Promotion

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No Charge Wiper Blade Installation⁷Click Here for Details

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Pay $5 per month for 12 months of SiriusXM!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 9:00 AM - 2:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Archer Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Alison Whiteside
Uncertain as to whether we should trade my car in and use the equity as a down payment for a new one, I was hesitant going into a dealership without a definitive plan, but Chris G. exceeded our expectations. The transaction was quick and painless, we didn’t feel rushed or pressured, he maintained communication throughout (email, tex | Read Full Review
9/21/2021 12:00:00 AM | Google
★★★★★ eric jackson
Habib Benkirane is the man at the carlot, Holla at him 5+ stars | Read Full Review
9/17/2021 12:00:00 AM | Google
★★★★★ Alan Maupin
I have been looking for a car for my daughter for a couple of weeks now. During this time I visited several dealerships to look at multiple cars and encountered every type of "uncharge" you could imagine - nitrogen in tires, gps tracking, protection plan, etc, etc. Not at Archer VW. They were straight with me, the price was the pr | Read Full Review
9/15/2021 12:00:00 AM | Google
★★★★★ Bashar Dumar
It's the worst dealership ever. You take your car for service with an appointment and it will take more than week. I took my car on 9/9/21 for warranty repair and the adviser said it will be ready on Monday. On Tuesday I called to pick up my car and they told me it will be ready on Friday. I said that they told me Monday, the adviser | Read Full Review
9/13/2021 12:00:00 AM | Google
★★★★★ Whitley Harrison
I came here last month and bought a new car with Chris. He was amazing! I had a problem with my bank and the pre-approval which caused me to be in the dealership way longer then expected. Chris was super patient and I ended up going with dealership financing because of how well I was treated by them. I will definitely be back here to | Read Full Review
9/8/2021 12:00:00 AM | Google
★★★★★ Shawn Capell
I wanted to post this review specifically for Steve Benoit, parts manager. This man has taken great care of me and helped me get the part I needed for my GTI. If you get a chance to talk with him, please do. He will help you. Highly recommend! | Read Full Review
9/3/2021 12:00:00 AM | Google
★★★★★ Jacquelyn Loftis
Disappointed to digest today. Not only to find out the service advisor I had been coming too has been charging me for services that I have not been receiving, but what happen to REAL customer service. Let's be HONEST and UPFRONT and not MISLEADING or TAKING ADVANTAGE of people who really want to fix things wrong with their vehicle | Read Full Review
9/3/2021 12:00:00 AM | Google
★★★★★ Michael McMorrow
The sales team and the sales manager, Robert, are top notch and very professional. They were polite and easy to work with during the purchase and made that process stress free. They then went above and beyond in helping me address an issue I had the with my vehicle after the purchase. Thank you Robert, Rico, and the rest of the sales | Read Full Review
8/21/2021 12:00:00 AM | Google
★★★★★ Franky Thompson
Don't go here. Waited 3 months just for a $500 oil change. THEIR MECHANICS ARE QUITING OR SHORT STAFFED. They'll try to fix everything that isn't related to an oil change that cost $500. They are just broke because of the pandemic and are trying to sham people into buying cars or over expensive repairs for no reason. | Read Full Review
8/19/2021 12:00:00 AM | Google
★★★★★ Franky Thompson
Don't go here. They'll turn your car into a lemon and try to fix everything that isn't related to a $3000 repair for the same problem. They are just broke because of the pandemic and are trying to sham people into buying cars or over expensive repairs for no reason. It's like going in for a haircut but you come out with your hair all | Read Full Review
8/16/2021 12:00:00 AM | Google
★★★★★ Thiagarajan Ramanathan
I bought a used 2013 Volkswagen Jetta from Archer Volkswagen during late 2016. They told me that, the car has clean title and showed a Carfax report with no accident history. I believed them and didn't generate a new Carfax report. When sold my car recently at Auto-nation they took a Carfax report and showed me. The car was in an acc | Read Full Review
8/12/2021 12:00:00 AM | Google
★★★★★ Nan Yi
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8/5/2021 12:00:00 AM | Google
★★★★★ Estela Garcia
Cristian in the parts department was extremely helpful! After calling 4 local dealerships with no help and long hold times. The best was saved for last, Cristian was prompt, asked all the questions to get the part I needed for my volkswagen. Thank you for a smooth transaction! | Read Full Review
7/28/2021 12:00:00 AM | Google
★★★★★ German Lopez
Went in just to check out the new Taos and test drive it but an hour later drove off with one. Josh W. was very helpful and explained to me the whole process, this was my first new vehicle purchase and he guided through the whole process and all in one hour. Im extremely happy with my new Taos and I definitely recommend Archer and se | Read Full Review
7/12/2021 12:00:00 AM | Google
★★★★★ Berwick Moore
Very disappointed with service.. Went to get a oil change and they didn’t even wash my car, I bought my vehicle in March.. Never got a curtesy call or anything.. Not the way business is done.. Don’t recommend ?????? | Read Full Review
7/11/2021 12:00:00 AM | Google
★★★★★ Mark Farley
We just purchased a used 2011 VW JSW TDI. Our salesperson was Habib and he did a marvelous job and he sealed the deal for us. We love our new (to us) car. Habib made sure the car was detailed, filled with fuel, all of the issues we discussed remedied and we could not be happier. He stayed in touch via text daily as we could not ge | Read Full Review
7/10/2021 12:00:00 AM | Google
★★★★★ MdB
The servicing department in this place is a scam. They try and over-charge, massively, for everything unless you show some knowledge of what they are talking about and then their price magically drops. Someone at corporate level needs to get control of it. | Read Full Review
6/27/2021 12:00:00 AM | Google
★★★★★ Viv
I took a 2011 Jetta in Feb, after Archer VW’s diagnosis, I got a bill of over $5500. I asked what the current issue was with the car as I couldn’t afford it. Turns out it was the fuel line but they thought to send me a huge bill to cover other “recommended” repairs and told me all these weren’t covered under the warranty. In June, ca | Read Full Review
6/25/2021 12:00:00 AM | Google
★★★★★ Viv
I took a 2011 Jetta in March, after Archer VW’s diagnosis, I got a bill of over $5500. I asked what the current issue was with the car as I couldn’t afford it. Turns out it was only the fuel line but they thought to send me a huge bill to cover other “recommended” repairs. Months later, called them to see if I could drive in to check | Read Full Review
6/24/2021 12:00:00 AM | Google
★★★★★ Carlos Solis
Had a wonderful experience purchasing my now 2013 Passat TDI. Wanted a car that gave me great mileage and this one was perfect, Habib Benkirane was the salesman helping me and I had a great experience with him, because he never hovered around me while I looked at vehicles. He showed me about 4-5 cars but nothing compared to the one I | Read Full Review
6/10/2021 12:00:00 AM | Google
★★★★★ Richard Windslow
Bought a used car from them. Come to find that they did not provide me with the key for the lug nuts. Got a flat tire so cannot take the wheel off. They will not provide me with a key, but rather want me to drive in to them to get them removed. When I say I cannot drive in due to the flat, they want me to get towed in. Very frustrati | Read Full Review
6/7/2021 12:00:00 AM | Google
★★★★★ E.L. C.
Days later they still have a Silverado falsely listed on TrueCar as 35,000 miles when the Carfax shows the mileage has been altered and is really 75,000 milages... Someone needs to report them so they can be charged a $43,000 fine! This is not innocent I've already informed them!!! They're hoping that someone doesn't pay attention an | Read Full Review
5/26/2021 12:00:00 AM | Google
★★★★★ John Parson
Edward was very nice, helped me when I got there and gave me his cell number told me to call him anytime, he said he came with the purchase of the vehicle if I needed anything to call him, great guy and very great place would buy here again | Read Full Review
5/9/2021 12:00:00 AM | Google
★★★★★ Magen Weisheit
This was the easiest car purchase I've ever experienced. I did everything via text on breaks at work. Chris H. ensured the experience was so easy and seamless. I will definitely come back! I love my new Atlas! | Read Full Review
5/7/2021 12:00:00 AM | Google
★★★★★ Hoisi House
I gotta to give it to Chris Hernandez. He went above and beyond to get us our new VW Atlas. I was texting him daily with questions and he helped us every step of the way. Even came in on his day off to make sure we were taken care of. If you’re wanting a VW, go see Chris Hernandez at Archer VW. | Read Full Review
5/6/2021 12:00:00 AM | Google
★★★★★ Wendy Castellanos
This is a great place to buy a car! We drove four hours from South Texas to get to Houston. We bought the most beautiful car that day, after seeing it on their website. The sales staff was great, even sending us extra photos when we requested them before traveling to the dealer. We had the pleasure of talking to the sales manager, wh | Read Full Review
5/6/2021 12:00:00 AM | Google
★★★★★ Gabrielle Johnson
MUST Go here ! I been taken care of by uncle RICO ! never had any issues and he gives you the best deals hands down! Can’t miss it !. I will be recommending this place and him ?? | Read Full Review
4/27/2021 12:00:00 AM | Google
★★★★★ Gaius Casas
Best car buying experience I have ever had. My sales consultant Chris Hernandez, was amazing in helping me find the right vehicle that matched my current needs and budget. It was a completely hassle free experience. I would recommend this dealership to all my colleagues, friends and family. Wish everyone’s car buying experience could | Read Full Review
4/26/2021 12:00:00 AM | Google
★★★★★ Magda. Lena
The “Service department” is horrible. They have no idea what they are doing. I came in to purchase a tire, placed the order and they told me it would be in by two days. I got back in three days because I never received a call, the person I am speaking with tells me they never received the order; I show them my receipt ?? and they look | Read Full Review
4/26/2021 12:00:00 AM | Google
★★★★★ Mayson Planck
We went to Archer because it is a Costco Auto dealership. The Costco program didn't really help much - it gave a slight discount on a used car and nothing on a new car. The salesman was nice and did try to help us make a deal. The problem was that Archer admittedly didn't want to sell us the used car because they were about to raise | Read Full Review
4/18/2021 12:00:00 AM | Google
★★★★★ Cameron Johnson
We bought the car during the beginning of the pandemic, March/April of 2020. The worked remotely with us to hash hill out most of the details as we lived out of town. They were quick to follow up on correspondence. Update: 1 year later my car window tint wouldn’t pass inspection so I reached out, expecting to be told sorry nothing | Read Full Review
4/15/2021 12:00:00 AM | Google
★★★★★ Altaf Rupani
I would not give them ANY star if i had choice. These lying cheating people don't deserve a single star. Worst sales customer service. | Read Full Review
4/9/2021 12:00:00 AM | Google
★★★★★ Peter Cheung
Very pleasant car buying experience with Carlos and Patrick. No pressure. Transparent. Fair. Way better experience than another dealership I visited earlier. Highly recommend. Very happy to buy a vehicle from Archer VW. | Read Full Review
4/4/2021 12:00:00 AM | Google
★★★★★ Ben Gagne
I brought my 2016 golf in for an oil change and some parts that were recalled in the fuel system. The steering column was defective also. When I finally get my car back it was still not working properly. The gas gauge is still off. Of the middle vents on the dash, the one on the left had its directional control broken off. Whom ever | Read Full Review
3/27/2021 12:00:00 AM | Google
★★★★★ B L
Wanted to buy a VW and send them a request through the webs site . A sales rep responded after a while but never followed up with me . Purchased at another VW Dealership | Read Full Review
3/25/2021 12:00:00 AM | Google
★★★★★ Tom White
The people at Archer do a great job. Especially Corona. | Read Full Review
3/22/2021 12:00:00 AM | Google
★★★★★ George Boudreaux
Great car buying experience. | Read Full Review
3/12/2021 12:00:00 AM | Google
★★★★★ Alex p
I had solid experience at Archer Volkswagen. Ask for Josh and you will have a low pressure experience. I got an impressive trade in offer and they worked to get me a deal I felt ecstatic with. | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ Roxana Franco
It is the third car that we bought from the same location and the same sales agent Chris Hernandez, excellent customer service, they do not pressure you when choosing your car and most importantly they do not have you waiting a whole day to make a purchase! in Archer it is only 1, 2, 3 and voila you leave driving any vehicle My husb | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ Roberto Torres
Worst service department in the area, avoid it if you can. | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ J Mann
Brought car in for service and they damaged my fuel pump hose causing me to have a fuel leak. No one wanted to take responsibility and now I have a major expense, hassle and non operable vehicle | Read Full Review
3/2/2021 12:00:00 AM | Google
★★★★★ Megan Hason
Good price | Read Full Review
2/22/2021 12:00:00 AM | Google
★★★★★ Amber Mills
Peter in the service department always takes excellent care of me & my Jetta. He is an asset to the company ?????????? | Read Full Review
2/10/2021 12:00:00 AM | Google
★★★★★ Alexia Hargrove
Horrible service dept They messed up my brake job and created a mess. They did not even give me a refund Visit Momentum VW | Read Full Review
2/8/2021 12:00:00 AM | Google
★★★★★ Steve Phillips
The price is good, the service is just so so. | Read Full Review
2/5/2021 12:00:00 AM | Google
★★★★★ Meagan Mytchak
Ivan Wong has helped me 2ce in the past, once with an oil change (I had a coupon for a free oil change) and once just to run my car and see whats wrong with it, which he never charged me for. I went in the other day for a diagnostic test again that he previously did for me free of charge. He didn't talk to me when I brought my car in | Read Full Review
1/20/2021 12:00:00 AM | Google
★★★★★ Adrian Trujillo
Excellent service, fast repair times and very friendly | Read Full Review
1/10/2021 12:00:00 AM | Google
★★★★★ vwsaiphone
Wonderful sales team respectful and fair Addy is the best at this dealership ask for her she will get the deal done bought 5 cars from her | Read Full Review
1/8/2021 12:00:00 AM | Google
★★★★★ Aaron Kammeyer
Excellent to work with, Steve in parts is awesome. Professional and nice, what more can you ask for in an employee? Thanks for working with me! | Read Full Review
1/6/2021 12:00:00 AM | Google
★★★★★ Zach Sanders
The service center is awful. I have a 2020 Tiguan where the Lane Assist and Adaptive Cruise Control stopped working. The service writer that greeted me, immediately said that was an "out of warranty" repair. He was so quick to that response that he was obviously trained about this issue. I told them that I already spoke with VW suppo | Read Full Review
1/4/2021 12:00:00 AM | Google
★★★★★ Zach Sanders
The service center is awful. I have a 2020 Tiguan were the Lane Assist and Adaptive Cruise Control stopped working. The service writer that greeted me, immediately said that was an "out of warranty" repair. He was so quick to that response that he was obviously trained about this issue. I told them that I already spoke with VW suppor | Read Full Review
12/28/2020 12:00:00 AM | Google
★★★★★ Ana Maria Bolivar
I don’t know if I am more annoyed at the fact that it hasn’t been 6 months since I got a new Jetta 2020 at Archer, and the electronics are already failing; or because I am gonna have to deal with the rudeness of the people from the service center who respond to my complain with a : “that’s how electronics are, my iPhone is giving me | Read Full Review
12/18/2020 12:00:00 AM | Google
★★★★★ Troy Gilbeaux
Dealership had a decent price for an Atlas Cross Sport. Gave them my trade info. Their website said 14900 on the trade but without options. They emailed me that they would go 14500 on my trade. KBB trade on my vehicle avg was 16700. I told them that was too low. They didn’t even ATTEMPT to earn my business. Their sales person started | Read Full Review
12/5/2020 12:00:00 AM | Google
★★★★★ Ryan Johnson
My experience with Archer Volkswagon was a very good one. We purchased a used car from salesman Chris Hernandez and I can honesty say he was by far the most professional and cordial salesman I have ever worked with. They stood by their commitments and did everything they said thety would do and more. I highly recommend this dealershi | Read Full Review
12/4/2020 12:00:00 AM | Google
★★★★★ Esmerelda Thrombrg
Very disappointed in the service with this place. They have had my 2011 Routan for a month and have not completed the work required to get my vehicle in drivable conditions. I have had to rent vehicles and have no other way to get around. I am in constant stress having to ask for rides now. The money they are charging is an astronomi | Read Full Review
11/17/2020 12:00:00 AM | Google
★★★★★ Angela Wetzel
If you’re in the market for a VW, I highly recommend Chris and Archer VW. I went car shopping at Archer a couple of days ago and I had the best car shopping experience I’ve ever had. Chris Hernandez is a consummate professional — from reaching out to me and keeping me updated on what they had in stock to test driving with me because | Read Full Review
10/31/2020 12:00:00 AM | Google
★★★★★ Wade Gill
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10/26/2020 12:00:00 AM | Google
★★★★★ Jitendra Sharma
the most pathetic customer service that i have ever experienced .... this people dont care about time of customer they will only follow what they have to...no respect for customer...i would rather travel a bit far and visit other dealers than wasting my time with this idiotic people who work there. | Read Full Review
10/26/2020 12:00:00 AM | Google
★★★★★ Wei Wei
Chris Hernandez did a really good job making sure we had everything right! | Read Full Review
10/24/2020 12:00:00 AM | Google
★★★★★ Jennifer R. Woods
Perfect! | Read Full Review
10/22/2020 12:00:00 AM | Google
★★★★★ Chris Hogan
This was the best car-buying experience of my life. Jeremy and Chris were super easy to work with, incredibly responsive, and had my car ready to go by the time I got to the dealership. Cannot speak highly enough of the experience. Thanks. | Read Full Review
10/19/2020 12:00:00 AM | Google
★★★★★ Kelsey Nancarrow
Great sales department! Service department is absolutely awful in regards to customer service. | Read Full Review
10/19/2020 12:00:00 AM | Google
★★★★★ Julio Prieto
At this site Archer arrived for the first engine oil and filter change in my car. They welcomed us very well. We waited around 40 min. The Manager told us ... Your car is ready, sign a form and they gave me the keys and the car. I went to check the job and noticed that the oil filter had not been changed. I notified the Manager, | Read Full Review
10/18/2020 12:00:00 AM | Google
★★★★★ meownow21
Overpriced, 1300 for a brake job on a GTI. Parts alone are 300 online, meaning 1000 for labor, ripoff! | Read Full Review
10/14/2020 12:00:00 AM | Google
★★★★★ Matthew Vargas
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10/10/2020 12:00:00 AM | Google
★★★★★ Lamesha Seamster
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10/10/2020 12:00:00 AM | Google
★★★★★ Larry Farrell
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10/10/2020 12:00:00 AM | Google
★★★★★ Javier Rodriguez
The worst customer service in parts department ever! | Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Claire Daniel
Traded my car in with Rico, and it was a great experience. He answered all my questions, gave me a fair price for my vehicle and a great deal on a VW Atlas Cross Sport. The process, including the financing, was easy, and Rico was honest, transparent and patient in answering my questions. I would definitely recommend. | Read Full Review
10/9/2020 12:00:00 AM | Google
★★★★★ Ella Felch
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10/7/2020 12:00:00 AM | Google
★★★★★ Jennifer Hights
I have purchased 2 cars from Archer VW, each time was a great experience. I highly recommend this dealership! | Read Full Review
10/7/2020 12:00:00 AM | Google
★★★★★ Greg Renteria
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10/3/2020 12:00:00 AM | Google
★★★★★ Flip Team Management, LLC
Perfect buying experience. There was a slight issue in the beginning but they totally made up for it. Super easy, in and out. We were literally there less than 5 minutes of dropping of old car and picking up new. Love the new car. Would use them again! | Read Full Review
10/2/2020 12:00:00 AM | Google
★★★★★ Sarah Chung
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10/1/2020 12:00:00 AM | Google
★★★★★ Trevor Leeson
Call and ask for Matt Collins - he’s the most responsive and knowledgeable salesman I’ve ever encountered. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ alonso gomez
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9/28/2020 12:00:00 AM | Google
★★★★★ jinhang chen
Had a great experience at Archer Volkswagen. The salesman Chrisitian was very patient and helpful. Cars are in good condition and reasonable price. Would recommend it to anyone | Read Full Review
9/26/2020 12:00:00 AM | Google
★★★★★ Danielle Nambo
NO STARS IF I COULD. I WONT RECOMMEND this dealership to no one. They tried to SCAM me and ran my credit even though I told them I was using my own bank. I went in 9/23 test drove the car and they gave me the price for my trade in and then I told the guy I wasn’t putting any money down and no problem. I had already started my applic | Read Full Review
9/25/2020 12:00:00 AM | Google

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