Return to complete listing of VW Service Departments

Archer Volkswagen
★★★★★(163)read reviews

10400 Southwest Fwy, Houston, TX 77074

(713) 469-3078 Ask About Our Service Specials!

Service Offers

VIEW

3% X Age of Vehicle Special¹ Click Here for Details

VIEW

$59.95 VW Synthetic Oil Change⁴Click Here for Details

VIEW

$10 Off Genuine VW Battery and Installation⁷Click Here for Details

VIEW

$30 Off Genuine Volkswagen Brake Pad Replacement⁵ Plus Complimentary Tire Rotation⁶Click Here for Details

VIEW

Complimentary Tire Mounting and Balancing⁹Click Here for Details

VIEW

Receive a 15% rebate when you purchase select accessories!

VIEW

Get a no-charge battery inspection today, and we'll help make sure everything checks out!

VIEW

Get $10 Off Your VW DriverGear Purchase of $50 or More with Online Promotion

VIEW

$5 Off Genuine VW Front Wiper Blade Replacement (Set of 2) with Complimentary Installation²Click Here for Details

VIEW

Receive a $25 Visa Gift Card with Participating Purchase on the Volkswagen Service Credit Card

VIEW

Pay for 11 months, get 12 months of SiriusXM!

VIEW

Get the VW Tire Price Match Guarantee

Map & Directions

Submit

Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 9:00 AM - 2:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Archer Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Esmerelda Thrombrg
Very disappointed in the service with this place. They have had my 2011 Routan for a month and have not completed the work required to get my vehicle in drivable conditions. I have had to rent vehicles and have no other way to get around. I am in constant stress having to ask for rides now. The money they are charging is an astronomi | Read Full Review
11/17/2020 12:00:00 AM | Google
★★★★★ Angela Wetzel
If you’re in the market for a VW, I highly recommend Chris and Archer VW. I went car shopping at Archer a couple of days ago and I had the best car shopping experience I’ve ever had. Chris Hernandez is a consummate professional — from reaching out to me and keeping me updated on what they had in stock to test driving with me because | Read Full Review
10/31/2020 12:00:00 AM | Google
★★★★★ Wade Gill
| Read Full Review
10/26/2020 12:00:00 AM | Google
★★★★★ Jitendra Sharma
the most pathetic customer service that i have ever experienced .... this people dont care about time of customer they will only follow what they have to...no respect for customer...i would rather travel a bit far and visit other dealers than wasting my time with this idiotic people who work there. | Read Full Review
10/26/2020 12:00:00 AM | Google
★★★★★ Wei Wei
Chris Hernandez did a really good job making sure we had everything right! | Read Full Review
10/24/2020 12:00:00 AM | Google
★★★★★ Jennifer R. Woods
Perfect! | Read Full Review
10/22/2020 12:00:00 AM | Google
★★★★★ Chris Hogan
This was the best car-buying experience of my life. Jeremy and Chris were super easy to work with, incredibly responsive, and had my car ready to go by the time I got to the dealership. Cannot speak highly enough of the experience. Thanks. | Read Full Review
10/19/2020 12:00:00 AM | Google
★★★★★ Kelsey Nancarrow
Great sales department! Service department is absolutely awful in regards to customer service. | Read Full Review
10/19/2020 12:00:00 AM | Google
★★★★★ Julio Prieto
At this site Archer arrived for the first engine oil and filter change in my car. They welcomed us very well. We waited around 40 min. The Manager told us ... Your car is ready, sign a form and they gave me the keys and the car. I went to check the job and noticed that the oil filter had not been changed. I notified the Manager, | Read Full Review
10/18/2020 12:00:00 AM | Google
★★★★★ meownow21
Overpriced, 1300 for a brake job on a GTI. Parts alone are 300 online, meaning 1000 for labor, ripoff! | Read Full Review
10/14/2020 12:00:00 AM | Google
★★★★★ Matthew Vargas
| Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Lamesha Seamster
| Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Larry Farrell
| Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Javier Rodriguez
The worst customer service in parts department ever! | Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Claire Daniel
Traded my car in with Rico, and it was a great experience. He answered all my questions, gave me a fair price for my vehicle and a great deal on a VW Atlas Cross Sport. The process, including the financing, was easy, and Rico was honest, transparent and patient in answering my questions. I would definitely recommend. | Read Full Review
10/9/2020 12:00:00 AM | Google
★★★★★ Ella Felch
| Read Full Review
10/7/2020 12:00:00 AM | Google
★★★★★ Jennifer Hights
I have purchased 2 cars from Archer VW, each time was a great experience. I highly recommend this dealership! | Read Full Review
10/7/2020 12:00:00 AM | Google
★★★★★ Greg Renteria
| Read Full Review
10/3/2020 12:00:00 AM | Google
★★★★★ Flip Team Management, LLC
Perfect buying experience. There was a slight issue in the beginning but they totally made up for it. Super easy, in and out. We were literally there less than 5 minutes of dropping of old car and picking up new. Love the new car. Would use them again! | Read Full Review
10/2/2020 12:00:00 AM | Google
★★★★★ Sarah Chung
| Read Full Review
10/1/2020 12:00:00 AM | Google
★★★★★ Trevor Leeson
Call and ask for Matt Collins - he’s the most responsive and knowledgeable salesman I’ve ever encountered. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ alonso gomez
| Read Full Review
9/28/2020 12:00:00 AM | Google
★★★★★ jinhang chen
Had a great experience at Archer Volkswagen. The salesman Chrisitian was very patient and helpful. Cars are in good condition and reasonable price. Would recommend it to anyone | Read Full Review
9/26/2020 12:00:00 AM | Google
★★★★★ Danielle Nambo
NO STARS IF I COULD. I WONT RECOMMEND this dealership to no one. They tried to SCAM me and ran my credit even though I told them I was using my own bank. I went in 9/23 test drove the car and they gave me the price for my trade in and then I told the guy I wasn’t putting any money down and no problem. I had already started my applic | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ J Pope
I was thoroughly impressed by the professionalism and care Roy showed during my car buying experience. | Read Full Review
9/19/2020 12:00:00 AM | Google
★★★★★ jose aguilar
| Read Full Review
9/18/2020 12:00:00 AM | Google
★★★★★ Jenny Diep
| Read Full Review
9/18/2020 12:00:00 AM | Google
★★★★★ RolandStone1
BUYER BEWARE! Run dont walk away. Matt Collins the salesman wouldn't do anything after he ran my credit and it was approved. Said he was going to do things now. Hours later never even a message back. Have to message him daily to make contact and only gives excuses. Its raining and such. Called the sales manager he said and the sales | Read Full Review
9/18/2020 12:00:00 AM | Google
★★★★★ Salman Salman
Great job | Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ wind storm
I call to get a radio safe code for radio I purchase from the eBay I call to get a code the price was $135 man I purchase the radio for $25 I find online company the get you the code for $12 they over price everything | Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ Phillip Ward
I live all the way down south in Lake Jackson, TX and have to drive an hour to get serviced. Any time I do the team at Archer (especially Ivan Wong) takes care of me. From getting me an Uber to go grab lunch, to loaning me a car for a day, these folks do excellent customer service! | Read Full Review
9/13/2020 12:00:00 AM | Google
★★★★★ Chamira Monge
| Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ Jimmy Chung
Chris Hernandez was fantastic! We were able to discuss options easily through text. We were able to test drive, sign papers, and leave with a new Atlas in less than one hour. Fast, efficient, and a safe experience. | Read Full Review
9/10/2020 12:00:00 AM | Google
★★★★★ Sara Schmidt
| Read Full Review
9/8/2020 12:00:00 AM | Google
★★★★★ Rebecca Cook
| Read Full Review
9/5/2020 12:00:00 AM | Google
★★★★★ Jeffrey Mosley
Very nice business and quick and easy! I do recommend anyone to come here first! | Read Full Review
9/3/2020 12:00:00 AM | Google
★★★★★ Gabriel Rodriguez
This is the second vehicle I get from Archer VW and on both occasions the experience has been great. The staff shows a genuine interest in helping you get what you want, and what I love the most is that I don’t get that feeling that they are just trying to get more and more money out of you. Both times I’ve been there I only talked t | Read Full Review
8/30/2020 12:00:00 AM | Google
★★★★★ Yvonne Southall
I am a person who really dredge car shopping, however this experience was uneventful. I called prior to going into the dealership, telling them what I wanted and the price point I needed. The finance process was also stress free so I’m happy and I ?? My new ?? | Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ Oasis Grullon
Bought my first vehicle from this location. Rico was the best car salesman ever. He listen to me, he helped me in picking a great suv for me and my kids, he was very professional and knowledgeable. He is not your typical salesman: he did not rush me nor just wanted my money. I would definitely recommend this location and him for anyo | Read Full Review
8/21/2020 12:00:00 AM | Google
★★★★★ Noemi Laureano
| Read Full Review
8/20/2020 12:00:00 AM | Google
★★★★★ Nick Pucillo
Friendly staff. Worked with us a bunch to get to a price we were comfortable with. Also, super quick and efficient; we were in and out with a new car in under two hours! | Read Full Review
8/20/2020 12:00:00 AM | Google
★★★★★ Melissa Kingsbury
Great service and was so seamless and easy thank you! | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Sarah Rapp
We had a great experience with Archer when buying our latest car. Matt went beyond what was necessary to find me the car that I wanted and made the whole process easy. | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Marques W
| Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Tom White
Matt, Robert, & Patrick are the best! They worked to make me a deal that worked well me. | Read Full Review
8/7/2020 12:00:00 AM | Google
★★★★★ Soraya T
I wanted to express my deep appreciation to Jeremy Ortego, the General Sales Manager at Archer VW. He made our lease happen! We were finding it very difficult to get a 2020 Golf at a monthly payment price we could afford. Jeremy worked with us and gave us exactly what we needed. The car was even the exact color we wanted -- and w | Read Full Review
8/7/2020 12:00:00 AM | Google
★★★★★ Jacob Holland
Good and friendly people to work with! | Read Full Review
8/6/2020 12:00:00 AM | Google
★★★★★ Houston Texans
Great experience | Read Full Review
8/5/2020 12:00:00 AM | Google
★★★★★ kat santiago
| Read Full Review
8/4/2020 12:00:00 AM | Google
★★★★★ Renee Keeley
Horrible service will never come here again. Made an apt because they said they were backed up my car then sat there for 3 days i had to call and see what was going on. Finally they told me what was wrong tried to tell me it wasn’t covered under my warranty, which in fact it was. I had to go through my paperwork and read the fine pri | Read Full Review
8/4/2020 12:00:00 AM | Google
★★★★★ John Vance
| Read Full Review
7/20/2020 12:00:00 AM | Google
★★★★★ Peppi Pea
Uuummmm....this location is not exactly that terrible, but I will not think twice to snap a photo of ALL four sides-interior and exterior of my vehicle and from floor to roof before I leave my vehicle in this place of business again. The customer service rep that I CHOOSE to deal with is top notch as far as patient, they understand | Read Full Review
7/20/2020 12:00:00 AM | Google
★★★★★ Ash D
I dropped my car off around 7:30AM on Tuesday, July 14th. I was told my car might be diagnosed the same or next day. I called Thursday morning because I had not heard anything and was told my car and had been diagnosed on Wednesday, and my approval was needed. I was asked if I'd received an email requesting my approval. I had not, so | Read Full Review
7/19/2020 12:00:00 AM | Google
★★★★★ Michelle Kass
I just want to express how extremely pleased I am with my experience at Archer Volkswagen. I’m from New Orleans and have never purchased a vehicle out of state. Chris (Christian) Hernandez was my salesman and he was amazing!! He was honest with me on his opinion about two used Passat TDIs I had my sights on. He sent additional pictur | Read Full Review
7/18/2020 12:00:00 AM | Google
★★★★★ Katlyn Frane
The service team (Luis C. was my advisor) was speedy and honest about fixes that were recommended v. required. Highly responsive to questions throughout my service and the service was done in a timely fashion! Expect dealership prices but totally worth for the quality of work that was done. They didn't have a loaner car available (od | Read Full Review
7/16/2020 12:00:00 AM | Google
★★★★★ TexasJiggin TV
Great!!! Walked in and they had the car ready to go immediately. | Read Full Review
7/15/2020 12:00:00 AM | Google
★★★★★ RENISH SURANI
dont go over here service centrw employes are very rude and you have you wait for 5 hours minimum. | Read Full Review
7/13/2020 12:00:00 AM | Google
★★★★★ Ellie Wilson
Had a good experience with this dealership. Ricardo was my salesman and was very flexible and took care of everything I asked for. Also very responsive to texts. I would totally recommend this place and Ricardo! | Read Full Review
7/12/2020 12:00:00 AM | Google
★★★★★ Cara Bozeman
Found a used vehicle online and emailed to set up a test drive for the following day. As soon as I arrived the vehicle was ready and the process was quick and easy. They honored the price and detailed it quickly. We traded in a vehicle and received a fair price for it. I'd recommend Archer Volkswagen. Ask for Rico he was professional | Read Full Review
7/10/2020 12:00:00 AM | Google
★★★★★ Sophia G.
The best place for service at any Volkswagen in the Houston area. I've owned 3 Volkswagens and I've never had an issue with my service pricing or turn-around times! | Read Full Review
7/9/2020 12:00:00 AM | Google
★★★★★ Khaled Bakkar
Christopher and Steve in Parts always get us what we need for our repair facility. Highly recommend visiting Archer for all your VW parts needs. | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ romajiro the
Went In for oil change and fuel filter on a Saturday, the service advisor peter Very knowledgeable and extremely nice. Highly recommend getting your Volkswagen serviced here. | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ Elaine Long
You guys did a great job on my car. Thank you | Read Full Review
6/25/2020 12:00:00 AM | Google
★★★★★ Elisa Spade
Very friendly and thorough on the process of financing and details of the vehicle. Didn't take very long on the process of purchase. Thankyou Mr.Roy Vallejo for your courtesy! | Read Full Review
6/20/2020 12:00:00 AM | Google
★★★★★ Sean Michael Scott
After two separate visits in which we were provided a documented quote by two different managers, the dealership informed us that they would not honor their quoted price when we decided to buy the car. Robert Archer III, the first person to write up the original quote, claimed that the quote was based off of a lower trim model and he | Read Full Review
6/18/2020 12:00:00 AM | Google
★★★★★ Dallas Johnson
I took my Golf R to Archer VW for assessment and repairs following a night time encounter with a dead animal in the roadway while traveling at highway speed. I thought the damage was relatively minor. However, inspection by the technicians at Archer revealed the major damage was not easily visible. The service department at Archer fo | Read Full Review
6/17/2020 12:00:00 AM | Google
★★★★★ James L Haynes
Very professional throughout the sale. | Read Full Review
6/16/2020 12:00:00 AM | Google
★★★★★ LaKishs Bennings
Matt was a God send and I could not have had a better salesman. This was the best car buying experience I have ever had!!!! They have a forever customer. | Read Full Review
6/15/2020 12:00:00 AM | Google
★★★★★ Jennifer Dineen
From the first contact with my car consultant Habib to the signing of the paperwork with the finance manager PT my experience with everyone at Archer Volkswagen was friendly and professional! I found the car I wanted and although everything was done online (except for going in to pick up the car and sign the final paperwork) my car c | Read Full Review
6/12/2020 12:00:00 AM | Google
★★★★★ Jennifer Woods
| Read Full Review
6/8/2020 12:00:00 AM | Google
★★★★★ Alexander Arthur Rodriguez
Mrs. Rodriguez was absolutely great. Extremely accommodating and the whole process was easy and simple. The service there is great and I would highly recommend buying a vehicle from there either new or used! | Read Full Review
6/8/2020 12:00:00 AM | Google
★★★★★ Daniel Trinca
Bad experience with Archer from Jan 2019 when we moved in US/Houston. After 1,5 y in I got 748 credit score with Experian, and Equifax / Transunion was not recorded somehow. But with incoming and another proof such lease 5k/months they're still in fog. At beginning we didn't have SSN and Archer refuse us ,but Porsche and Volvo ac | Read Full Review
6/8/2020 12:00:00 AM | Google
★★★★★ Julius Gonzalez
Me my friend were somewhat difficult customers but everyone was very patient and accommodating from our sales person Jacob all the way to the finance manager. All in all a very positive car buying experience! | Read Full Review
6/3/2020 12:00:00 AM | Google
★★★★★ Tasha B
Well my experience with Archer VW was a horrible one I never received any updates on getting help with looking for a new car, I felt as if I was being passed around from salesperson to salesperson. I called constantly looking for updates but kept being told I would be called back and never heard back from anyone so I finally gave up. | Read Full Review
6/3/2020 12:00:00 AM | Google
★★★★★ Charlie Reeves
Overall a great and quick experience, Rico did an amazing job. I was in and out in about an hour, the only think I would say that went wrong is they only filled the car up to 1/2 of a tank of gas. | Read Full Review
6/1/2020 12:00:00 AM | Google
★★★★★ Jose Campos
| Read Full Review
6/1/2020 12:00:00 AM | Google
★★★★★ mario merino
| Read Full Review
5/31/2020 12:00:00 AM | Google
★★★★★ Todd Romero
We came to Archer VW via the Costco Auto program and Matt Collins proved outstanding throughout the buying process. Purchasing our new Tiguan turned out to be the single best auto buying experience we’ve had—straightforward and honest, no BS. | Read Full Review
5/27/2020 12:00:00 AM | Google
★★★★★ David Gonzalez gonzobilo
| Read Full Review
5/27/2020 12:00:00 AM | Google
★★★★★ Carlos Gomez
| Read Full Review
5/22/2020 12:00:00 AM | Google
★★★★★ Valencia fry
Rico was a great salesman the whole team was Amazing Jeremy and Patrick. I have this will be my fifth VW. | Read Full Review
5/22/2020 12:00:00 AM | Google
★★★★★ Martha Rivera
This review is for the service team: they are THE worst. Horrible communication, don't greet when you enter, can't even explain the issue with your vehicle correctly. | Read Full Review
5/22/2020 12:00:00 AM | Google
★★★★★ marshal marshall
If I could I would not buy from here again, all the sales people do is lie to get a quick sale. Did not fill up my tank like promised, later on stated they only do half a tank? That’s not what was talked about but moved along, rude management, Front desk is the worst, attitude for no reason. | Read Full Review
5/20/2020 12:00:00 AM | Google
★★★★★ Jayvier Green
| Read Full Review
5/16/2020 12:00:00 AM | Google
★★★★★ donnie holmquist
Very friendly and easy to work (negotiate) with. | Read Full Review
5/16/2020 12:00:00 AM | Google
★★★★★ Man DS
Service Reps are ALWAYS very helpful and friendly. Thank you for all your help Peter | Read Full Review
5/16/2020 12:00:00 AM | Google
★★★★★ Rose Badat
Jamal was amazing, and never stopped trying to get us a great deal! | Read Full Review
5/16/2020 12:00:00 AM | Google
★★★★★ Aury Medina
Amazing service from the start. I had been having a horrible experience at the Momentum Volkswagen at Kirby location and decided to bring my vehicle to Archer Volkswagen instead. BEST DECISION OF MY LIFE! They immediately took care of my issues and have always been very communicative and responsive. I have dealt with Lisa and Luis an | Read Full Review
4/29/2020 12:00:00 AM | Google
★★★★★ Aiskel Rincon
The best services ever. Trying with other Volkswagen store change my cars and with this team was amazing. A couple email during a week and when finally have a deal in two hour get my new card (atlas) Recomend Thanks guys for your fantastic job. | Read Full Review
4/22/2020 12:00:00 AM | Google
★★★★★ Georgia Jenkins
Concerned and supportive of our needs! | Read Full Review
3/19/2020 12:00:00 AM | Google
★★★★★ Lucy Sierra
| Read Full Review
3/19/2020 12:00:00 AM | Google
★★★★★ Ava Ellis
| Read Full Review
3/17/2020 12:00:00 AM | Google
★★★★★ Houston Texans
Excellent service! Chris Hernandez went above and beyond to make sure I was satisfied. Would recommend anyone looking for a VW to definitely check this place out. Great experience! | Read Full Review
3/17/2020 12:00:00 AM | Google
★★★★★ Orlyn Wormley
| Read Full Review
3/17/2020 12:00:00 AM | Google
★★★★★ Jocelyn Jackson
We truly enjoyed our experience at Archer Volkswagen with buying our Atlas. Our sales person, Alyshia Han, was amazing. She really made the process easy. They gave us a great deal! My family and I love our new car! | Read Full Review
3/15/2020 12:00:00 AM | Google
★★★★★ Nick Berkel
Friendly and no pressure. No complaints. | Read Full Review
3/13/2020 12:00:00 AM | Google
★★★★★ Christina Louie
Great customer service working with Jeremy and Roy! Loving the new ride :) | Read Full Review
3/9/2020 12:00:00 AM | Google
★★★★★ Fred Hamilton
Very efficient and courteous | Read Full Review
3/9/2020 12:00:00 AM | Google
★★★★★ Alison Bainbridge
I recommend Chris Hernandez! This dealership has amazing customer service. | Read Full Review
3/7/2020 12:00:00 AM | Google
★★★★★ Jessica Neely
| Read Full Review
3/7/2020 12:00:00 AM | Google
★★★★★ Ugochi Odinmah
Very pleasant! The staff will work with you to make a good deal! Very pleased with my experience! | Read Full Review
3/7/2020 12:00:00 AM | Google
★★★★★ Trina Maria
Went in for 100 thousand service. Quick response and nice staff. | Read Full Review
3/2/2020 12:00:00 AM | Google
★★★★★ ivan martinez
Wish I could have been given a better price for my trade in but I get it they in it to make money. Staff was friendly and courteous. Competitive prices on their new vehicles. | Read Full Review
2/29/2020 12:00:00 AM | Google
★★★★★ Alfredo Vasquez-Sanchez
| Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Preston Schultz
This is the second Beetle I have purchased at Archer VW. In both cases, everything about the experience was outstanding. I have also used their service facility exclusively and can say the same thing about them. | Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Alex McCutchen
| Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Mikhail Mekhedkin-Meskhi
Horrible customer service. Lazy and slow car service. I had to wait 15 minutes to even speak to someone and then another 15 to even drop off my keys. Save yourself time and go to someone else. | Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Terry Harris
Payment began too high. Trade in was too low. Finally they got my payment down and I was satisfied. | Read Full Review
2/26/2020 12:00:00 AM | Google
★★★★★ Miguel Paz
| Read Full Review
2/26/2020 12:00:00 AM | Google
★★★★★ Gilbert Castillo
| Read Full Review
2/23/2020 12:00:00 AM | Google
★★★★★ Diego Juarez
| Read Full Review
2/22/2020 12:00:00 AM | Google
★★★★★ Amber Lacy
I have been here twice.Luis and Ivan are great.They did wonderful work on my car.Im very happy with their service.They are efficient and I would recommend my friends and family there. | Read Full Review
2/22/2020 12:00:00 AM | Google
★★★★★ Justin Watts
We had a great experience at this dealership. Roy Vallejo worked with us to find the right car for our needs at a great price. Everyone was friendly and it was very much a no pressure sales environment. Totally different than most dealerships. We will definitely do business with Roy and Archer again. | Read Full Review
2/22/2020 12:00:00 AM | Google
★★★★★ Jacob Ortiz
Edward was extremely helpful and helped me find the right car for me! Couldn’t be happier with their service. | Read Full Review
2/22/2020 12:00:00 AM | Google
★★★★★ stephanie banda
HORRIBLE EXPERIENCE! Took my car to service Mechanics didn't communicate with me at all with the status of my vehicle. They were super rude, they took apart my car without my authorization and left me without a vehicle. I had to call 3-4 times through out the day since they never called me. The last call I made they say we took your | Read Full Review
2/22/2020 12:00:00 AM | Google
★★★★★ Guillermo Perez
I do not recommend taking your car to this dealer. I took my car to make the radio software update (firmware), check why outside air was coming inside my car even if re-circulation was on and install a VW original sub-woofer kit. When I arrived, they told me the radio had no updates, they were unable to find the problem with the ven | Read Full Review
2/20/2020 12:00:00 AM | Google
★★★★★ SANTOS Gonzalez
Stay clear of Jergy Ortega sales manager hes a good liar. | Read Full Review
2/20/2020 12:00:00 AM | Google
★★★★★ TejasWappo
All I can say is Archer VW, Southwest, did an outstanding job! Even after the sale. - The wife and I bought a used VW Tiguan. The sale went smoothly for a price that we were happy with. But the vehicle had a few mantance prproblems before we could take it home. After a few weeks we noticed one problem need more attention and had to | Read Full Review
2/17/2020 12:00:00 AM | Google
★★★★★ Hydro Cronus
Love this VW Dealer, they took care of me and more even when they didn't have to. Huge thanks especially to the service manager here! I will drive the extra 10 miles to go here every time rather than have to deal with West Houston VW. Archer, y'all are great! Keep on doing what you're doing | Read Full Review
2/12/2020 12:00:00 AM | Google
★★★★★ Markeda Wade
| Read Full Review
2/12/2020 12:00:00 AM | Google
★★★★★ Jobin MJ
| Read Full Review
2/11/2020 12:00:00 AM | Google
★★★★★ Big Country
This is supposed to be the largest and one of the best VW dealerships in the country. My parents have bought two vehicles at Archer back around 2002-2004. My son was looking for a VW diesel Jetta and we found that archer had a lot of them on their lot with low miles and priced right. We drove 70 miles one way to get there only to be | Read Full Review
2/11/2020 12:00:00 AM | Google
★★★★★ Peppi Pea
Peter is TOP NOTCH in customer service.....he DEFINITELY knows how to make a customer VERY HAPPY!! Peter explains things very well to you to where u can understand all of the wok that they've completed. I also like how they look over your entire vehicle, in which, they take their time with it. Peter comes HIGHLY recommended!?? | Read Full Review
2/8/2020 12:00:00 AM | Google
★★★★★ Kenneth Etheridge
The buying experience was wonderful, except for spending money, at Archer. the staff was great and my salesman was wonderful, The paper work was fast as it could have been. The whole ,car buying thing was great. Kenny Etheridge | Read Full Review
2/6/2020 12:00:00 AM | Google
★★★★★ Bobby Newnam
I am very pleased with the purchase I made at Archer Volkswagen. I was trying to choose between a Honda Civic, Toyota Camry, and the Volkswagen Jetta when my daughter and I ran across the Volkswagen Passat, I needed to look no further I had found my car, much more roomier then all three and with Volkswagens warranty and price I was v | Read Full Review
2/6/2020 12:00:00 AM | Google
★★★★★ Satyapal Sharma
Service writers don't even bother to come out or wish you they told me it will cost$132 for engine light diagnosis which went off when they replaced battery for which I paid $200. | Read Full Review
2/5/2020 12:00:00 AM | Google
★★★★★ Adam McDaniel
Really had a great experience. Awesome car and buying was a breeze. Chris Hernandez was good to work with and made buying the car simple and a pleasure. | Read Full Review
2/1/2020 12:00:00 AM | Google
★★★★★ o a
| Read Full Review
2/1/2020 12:00:00 AM | Google
★★★★★ Pablo Martinez
Very Good experience, they were fast and without any problems. I ask for the car by phone and got it out the same day. Ask for Rico!. | Read Full Review
1/31/2020 12:00:00 AM | Google
★★★★★ Macarena Aloi
Peter Yem at Archer VW (service department) was able to receive my car with a tow without a problem. My car was sitting at Momentum VW in upper Kirby for 4 days before they were even able to have a diagnosis or a loaner car for me to use, so I decided to find another dealership. After the diagnosis (the day after my Tiguan arrived | Read Full Review
1/31/2020 12:00:00 AM | Google
★★★★★ Clive Mathieu
Looks like a run down business | Read Full Review
1/31/2020 12:00:00 AM | Google
★★★★★ A MS
Customer Experience is the key. Need to fix their phone pickup training. The guy in service hung up while I was on call and then I called back 3 times and got transferred to service and no one picked up. Even the women in front seat knew what’s going on. | Read Full Review
1/31/2020 12:00:00 AM | Google
★★★★★ Pablo Martinez
| Read Full Review
1/30/2020 12:00:00 AM | Google
★★★★★ L T
Archer Volkswagen is an excellent place to purchase a vehicle! I purchased a new vehicle from Ricardo "Rico" Buchanan. I called the night before and told him I would like to test drive the following morning at 9AM when they opened before I went to work. He, however, was not scheduled to work until 11AM. I told him I would just | Read Full Review
1/30/2020 12:00:00 AM | Google
★★★★★ John Drummond
Very good customer service thanks Matt ! | Read Full Review
1/26/2020 12:00:00 AM | Google
★★★★★ Laurie Weber
Very nice and helpful staff. Very efficient in getting us the cars we wanted to test drive and quick with all the paperwork | Read Full Review
1/25/2020 12:00:00 AM | Google
★★★★★ Jeff Washburn
WARNING! I traded my car here and they didn't transfer the title. The car was in a wreck and now the insurance is coming after me. | Read Full Review
1/24/2020 12:00:00 AM | Google
★★★★★ Alandrius Singleton
My salesman Ricardo Buchan was very helpful and knowledgeable. He didn’t rush me nor did I get the feeling he wa a just trying to make a sale. He made it easy and I felt comfortable with hm. Loving my car. Also thanks to the Sales manager and Patrick Hayes. Wonderful experience. ???????? ?? ?? | Read Full Review
1/20/2020 12:00:00 AM | Google
★★★★★ Renate Schnell
Peter Yem is the best service adviser. He makes it an exceptional experience every time I bring my car to Archer Volkswagen. | Read Full Review
1/17/2020 12:00:00 AM | Google
★★★★★ Ursula Henry
GO SEE ED DEMARS! He looks out for his clients and get them the best deal possible and puts you in a great volkswagen. This is our family’s third purchase from Archer Volkswagen. Went home this week with a 2020 Volkswagen Tiguan SE. Patrick in finance is also phenomenal, makes the purchasing process easy. | Read Full Review
1/15/2020 12:00:00 AM | Google
★★★★★ Jack Grimes
Video a warranty job and they did correctly and in a timely manner | Read Full Review
1/15/2020 12:00:00 AM | Google
★★★★★ kingdavid 1027
Had my car in for repairs. Didn't want o give me a loaner vehicle. | Read Full Review
1/14/2020 12:00:00 AM | Google
★★★★★ serai goodson
| Read Full Review
1/11/2020 12:00:00 AM | Google
★★★★★ Amy Fletcher
Great service. There were four recalls and my Car Play wasn't working dropped it off the night before and all things got addressed in one trip! Thank you for washing the car too! | Read Full Review
1/10/2020 12:00:00 AM | Google
★★★★★ KIRK VAN
Great, nice selection | Read Full Review
1/8/2020 12:00:00 AM | Google
★★★★★ Laura Bermejo
Mr Carlos is the best! Very friendly | Read Full Review
1/4/2020 12:00:00 AM | Google
★★★★★ Eric Balcazar
| Read Full Review
1/2/2020 12:00:00 AM | Google
★★★★★ Joshua Castro
Great service, made the whole car buying experience pretty smooth. Shout out to Chris Hernandez for doing all he can to help me get the car and deal that I wanted. I would recommend Chris to anyone who would be looking at getting a car from Archer Volkswagen. Excellent customer service! | Read Full Review
12/30/2019 12:00:00 AM | Google
★★★★★ Sherri Rust
| Read Full Review
12/30/2019 12:00:00 AM | Google
★★★★★ Delilah Sosa
Ask for Edward Demars; he was very professional, knowledgeable, approachable, and all around great guy!! He was a pleasure and available to talk with through the entire process from beginning to end. | Read Full Review
12/30/2019 12:00:00 AM | Google
★★★★★ Katerin Gomez
It was a great experience, Matthew helped us a lot and also the same day we bought our car. | Read Full Review
12/21/2019 12:00:00 AM | Google
★★★★★ BMWard
I was in the market for a new/used car and didn't even know I wanted a VW Passat. But I found Archers VW Automotive and I knew I was at the right dealership. There is a good vibe. Edward D. was patient, kind and transparent though the car buying process. I sent him alot of options I was interested in and he checked out every one and | Read Full Review
12/18/2019 12:00:00 AM | Google
★★★★★ Armando Rojas
| Read Full Review
12/15/2019 12:00:00 AM | Google
★★★★★ Cary Bourgeois
| Read Full Review
12/15/2019 12:00:00 AM | Google
★★★★★ Irene Felchak
Archer made me feel so important that I didn't feel like a deadbeat walking in with a low credit score they worked with me through everything and treated me absolutely beautiful , I would highly recommend them to anyone I had no idea the first steps into buying a car they guided me through everything so patiently Ps my friends say w | Read Full Review
12/14/2019 12:00:00 AM | Google
★★★★★ Latifah
| Read Full Review
12/11/2019 12:00:00 AM | Google
★★★★★ LBC auto
no no no stay away from service department specially oscar he is service advisor not professional at all, been having my car for almost 3 weeks for diagnostic and never tell me the problem every time i call him he say will call me back but never did. stay away | Read Full Review
12/11/2019 12:00:00 AM | Google
★★★★★ Christo Varghese
I had a terrible experience with the Service department. My vehicle was in the shop for almost a month and they rarely communicated with me to give me updates on my vehicle after i had to put it in the shop for a warranty issue. The service advisor was rude and not helpful and i asked for the service manager to call me many times, bu | Read Full Review
12/11/2019 12:00:00 AM | Google
★★★★★ Toniesha Johnstone
Buying a car at Archer Volkswagen was incredibly easy and pain free. The sales team is very knowledgeable about the cars and helped me find a great car in my price point. Thank you everyone for my new car :) | Read Full Review
12/7/2019 12:00:00 AM | Google
★★★★★ Gerardo Rosales
| Read Full Review
12/7/2019 12:00:00 AM | Google
★★★★★ Ali Fuat Turk
Terrible service I have seen they are charging money from you and they don’t fix anything. I went to the change my engine oil they charged me $90 dollars and I realized after three months that they didn’t change my oil. Engine was about to breakdown. Worst company I have ever seen. | Read Full Review
12/4/2019 12:00:00 AM | Google
★★★★★ Marlen Sosa
| Read Full Review
12/3/2019 12:00:00 AM | Google
★★★★★ Jacqueline B.
Love my Beetle | Read Full Review
12/3/2019 12:00:00 AM | Google

of 7

Return to complete listing of VW Service Departments

Archer Volkswagen ★★★★★(163)read reviews

Service Offers

Map & Directions

Business Hours

Volkswagen Quality and expertise at a real value.

Customer Reviews

Archer Volkswagen
★★★★★(163)read reviews