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Archer Volkswagen
★★★★★(100)read reviews

10400 Southwest Fwy, Houston, TX 77074

(713) 469-3078 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 9:00 AM - 2:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Archer Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Carlos Solis
Had a wonderful experience purchasing my now 2013 Passat TDI. Wanted a car that gave me great mileage and this one was perfect, Habib Benkirane was the salesman helping me and I had a great experience with him, because he never hovered around me while I looked at vehicles. He showed me about 4-5 cars but nothing compared to the one I | Read Full Review
6/10/2021 12:00:00 AM | Google
★★★★★ Richard Windslow
Bought a used car from them. Come to find that they did not provide me with the key for the lug nuts. Got a flat tire so cannot take the wheel off. They will not provide me with a key, but rather want me to drive in to them to get them removed. When I say I cannot drive in due to the flat, they want me to get towed in. Very frustrati | Read Full Review
6/7/2021 12:00:00 AM | Google
★★★★★ E.L. C.
Days later they still have a Silverado falsely listed on TrueCar as 35,000 miles when the Carfax shows the mileage has been altered and is really 75,000 milages... Someone needs to report them so they can be charged a $43,000 fine! This is not innocent I've already informed them!!! They're hoping that someone doesn't pay attention an | Read Full Review
5/26/2021 12:00:00 AM | Google
★★★★★ John Parson
Edward was very nice, helped me when I got there and gave me his cell number told me to call him anytime, he said he came with the purchase of the vehicle if I needed anything to call him, great guy and very great place would buy here again | Read Full Review
5/9/2021 12:00:00 AM | Google
★★★★★ Magen Weisheit
This was the easiest car purchase I've ever experienced. I did everything via text on breaks at work. Chris H. ensured the experience was so easy and seamless. I will definitely come back! I love my new Atlas! | Read Full Review
5/7/2021 12:00:00 AM | Google
★★★★★ Hoisi House
I gotta to give it to Chris Hernandez. He went above and beyond to get us our new VW Atlas. I was texting him daily with questions and he helped us every step of the way. Even came in on his day off to make sure we were taken care of. If you’re wanting a VW, go see Chris Hernandez at Archer VW. | Read Full Review
5/6/2021 12:00:00 AM | Google
★★★★★ Wendy Castellanos
This is a great place to buy a car! We drove four hours from South Texas to get to Houston. We bought the most beautiful car that day, after seeing it on their website. The sales staff was great, even sending us extra photos when we requested them before traveling to the dealer. We had the pleasure of talking to the sales manager, wh | Read Full Review
5/6/2021 12:00:00 AM | Google
★★★★★ Gabrielle Johnson
MUST Go here ! I been taken care of by uncle RICO ! never had any issues and he gives you the best deals hands down! Can’t miss it !. I will be recommending this place and him ?? | Read Full Review
4/27/2021 12:00:00 AM | Google
★★★★★ Gaius Casas
Best car buying experience I have ever had. My sales consultant Chris Hernandez, was amazing in helping me find the right vehicle that matched my current needs and budget. It was a completely hassle free experience. I would recommend this dealership to all my colleagues, friends and family. Wish everyone’s car buying experience could | Read Full Review
4/26/2021 12:00:00 AM | Google
★★★★★ Magda. Lena
The “Service department” is horrible. They have no idea what they are doing. I came in to purchase a tire, placed the order and they told me it would be in by two days. I got back in three days because I never received a call, the person I am speaking with tells me they never received the order; I show them my receipt ?? and they look | Read Full Review
4/26/2021 12:00:00 AM | Google
★★★★★ Mayson Planck
We went to Archer because it is a Costco Auto dealership. The Costco program didn't really help much - it gave a slight discount on a used car and nothing on a new car. The salesman was nice and did try to help us make a deal. The problem was that Archer admittedly didn't want to sell us the used car because they were about to raise | Read Full Review
4/18/2021 12:00:00 AM | Google
★★★★★ Cameron Johnson
We bought the car during the beginning of the pandemic, March/April of 2020. The worked remotely with us to hash hill out most of the details as we lived out of town. They were quick to follow up on correspondence. Update: 1 year later my car window tint wouldn’t pass inspection so I reached out, expecting to be told sorry nothing | Read Full Review
4/15/2021 12:00:00 AM | Google
★★★★★ Altaf Rupani
I would not give them ANY star if i had choice. These lying cheating people don't deserve a single star. Worst sales customer service. | Read Full Review
4/9/2021 12:00:00 AM | Google
★★★★★ Peter Cheung
Very pleasant car buying experience with Carlos and Patrick. No pressure. Transparent. Fair. Way better experience than another dealership I visited earlier. Highly recommend. Very happy to buy a vehicle from Archer VW. | Read Full Review
4/4/2021 12:00:00 AM | Google
★★★★★ Ben Gagne
I brought my 2016 golf in for an oil change and some parts that were recalled in the fuel system. The steering column was defective also. When I finally get my car back it was still not working properly. The gas gauge is still off. Of the middle vents on the dash, the one on the left had its directional control broken off. Whom ever | Read Full Review
3/27/2021 12:00:00 AM | Google
★★★★★ B L
Wanted to buy a VW and send them a request through the webs site . A sales rep responded after a while but never followed up with me . Purchased at another VW Dealership | Read Full Review
3/25/2021 12:00:00 AM | Google
★★★★★ Tom White
The people at Archer do a great job. Especially Corona. | Read Full Review
3/22/2021 12:00:00 AM | Google
★★★★★ George Boudreaux
Great car buying experience. | Read Full Review
3/12/2021 12:00:00 AM | Google
★★★★★ Alex p
I had solid experience at Archer Volkswagen. Ask for Josh and you will have a low pressure experience. I got an impressive trade in offer and they worked to get me a deal I felt ecstatic with. | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ Roxana Franco
It is the third car that we bought from the same location and the same sales agent Chris Hernandez, excellent customer service, they do not pressure you when choosing your car and most importantly they do not have you waiting a whole day to make a purchase! in Archer it is only 1, 2, 3 and voila you leave driving any vehicle My husb | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ Roberto Torres
Worst service department in the area, avoid it if you can. | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ J Mann
Brought car in for service and they damaged my fuel pump hose causing me to have a fuel leak. No one wanted to take responsibility and now I have a major expense, hassle and non operable vehicle | Read Full Review
3/2/2021 12:00:00 AM | Google
★★★★★ Megan Hason
Good price | Read Full Review
2/22/2021 12:00:00 AM | Google
★★★★★ Amber Mills
Peter in the service department always takes excellent care of me & my Jetta. He is an asset to the company ?????????? | Read Full Review
2/10/2021 12:00:00 AM | Google
★★★★★ Alexia Hargrove
Horrible service dept They messed up my brake job and created a mess. They did not even give me a refund Visit Momentum VW | Read Full Review
2/8/2021 12:00:00 AM | Google
★★★★★ Steve Phillips
The price is good, the service is just so so. | Read Full Review
2/5/2021 12:00:00 AM | Google
★★★★★ Meagan Mytchak
Ivan Wong has helped me 2ce in the past, once with an oil change (I had a coupon for a free oil change) and once just to run my car and see whats wrong with it, which he never charged me for. I went in the other day for a diagnostic test again that he previously did for me free of charge. He didn't talk to me when I brought my car in | Read Full Review
1/20/2021 12:00:00 AM | Google
★★★★★ Adrian Trujillo
Excellent service, fast repair times and very friendly | Read Full Review
1/10/2021 12:00:00 AM | Google
★★★★★ vwsaiphone
Wonderful sales team respectful and fair Addy is the best at this dealership ask for her she will get the deal done bought 5 cars from her | Read Full Review
1/8/2021 12:00:00 AM | Google
★★★★★ Aaron Kammeyer
Excellent to work with, Steve in parts is awesome. Professional and nice, what more can you ask for in an employee? Thanks for working with me! | Read Full Review
1/6/2021 12:00:00 AM | Google
★★★★★ Zach Sanders
The service center is awful. I have a 2020 Tiguan where the Lane Assist and Adaptive Cruise Control stopped working. The service writer that greeted me, immediately said that was an "out of warranty" repair. He was so quick to that response that he was obviously trained about this issue. I told them that I already spoke with VW suppo | Read Full Review
1/4/2021 12:00:00 AM | Google
★★★★★ Zach Sanders
The service center is awful. I have a 2020 Tiguan were the Lane Assist and Adaptive Cruise Control stopped working. The service writer that greeted me, immediately said that was an "out of warranty" repair. He was so quick to that response that he was obviously trained about this issue. I told them that I already spoke with VW suppor | Read Full Review
12/28/2020 12:00:00 AM | Google
★★★★★ Ana Maria Bolivar
I don’t know if I am more annoyed at the fact that it hasn’t been 6 months since I got a new Jetta 2020 at Archer, and the electronics are already failing; or because I am gonna have to deal with the rudeness of the people from the service center who respond to my complain with a : “that’s how electronics are, my iPhone is giving me | Read Full Review
12/18/2020 12:00:00 AM | Google
★★★★★ Troy Gilbeaux
Dealership had a decent price for an Atlas Cross Sport. Gave them my trade info. Their website said 14900 on the trade but without options. They emailed me that they would go 14500 on my trade. KBB trade on my vehicle avg was 16700. I told them that was too low. They didn’t even ATTEMPT to earn my business. Their sales person started | Read Full Review
12/5/2020 12:00:00 AM | Google
★★★★★ Ryan Johnson
My experience with Archer Volkswagon was a very good one. We purchased a used car from salesman Chris Hernandez and I can honesty say he was by far the most professional and cordial salesman I have ever worked with. They stood by their commitments and did everything they said thety would do and more. I highly recommend this dealershi | Read Full Review
12/4/2020 12:00:00 AM | Google
★★★★★ Esmerelda Thrombrg
Very disappointed in the service with this place. They have had my 2011 Routan for a month and have not completed the work required to get my vehicle in drivable conditions. I have had to rent vehicles and have no other way to get around. I am in constant stress having to ask for rides now. The money they are charging is an astronomi | Read Full Review
11/17/2020 12:00:00 AM | Google
★★★★★ Angela Wetzel
If you’re in the market for a VW, I highly recommend Chris and Archer VW. I went car shopping at Archer a couple of days ago and I had the best car shopping experience I’ve ever had. Chris Hernandez is a consummate professional — from reaching out to me and keeping me updated on what they had in stock to test driving with me because | Read Full Review
10/31/2020 12:00:00 AM | Google
★★★★★ Wade Gill
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10/26/2020 12:00:00 AM | Google
★★★★★ Jitendra Sharma
the most pathetic customer service that i have ever experienced .... this people dont care about time of customer they will only follow what they have to...no respect for customer...i would rather travel a bit far and visit other dealers than wasting my time with this idiotic people who work there. | Read Full Review
10/26/2020 12:00:00 AM | Google
★★★★★ Wei Wei
Chris Hernandez did a really good job making sure we had everything right! | Read Full Review
10/24/2020 12:00:00 AM | Google
★★★★★ Jennifer R. Woods
Perfect! | Read Full Review
10/22/2020 12:00:00 AM | Google
★★★★★ Chris Hogan
This was the best car-buying experience of my life. Jeremy and Chris were super easy to work with, incredibly responsive, and had my car ready to go by the time I got to the dealership. Cannot speak highly enough of the experience. Thanks. | Read Full Review
10/19/2020 12:00:00 AM | Google
★★★★★ Kelsey Nancarrow
Great sales department! Service department is absolutely awful in regards to customer service. | Read Full Review
10/19/2020 12:00:00 AM | Google
★★★★★ Julio Prieto
At this site Archer arrived for the first engine oil and filter change in my car. They welcomed us very well. We waited around 40 min. The Manager told us ... Your car is ready, sign a form and they gave me the keys and the car. I went to check the job and noticed that the oil filter had not been changed. I notified the Manager, | Read Full Review
10/18/2020 12:00:00 AM | Google
★★★★★ meownow21
Overpriced, 1300 for a brake job on a GTI. Parts alone are 300 online, meaning 1000 for labor, ripoff! | Read Full Review
10/14/2020 12:00:00 AM | Google
★★★★★ Matthew Vargas
| Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Lamesha Seamster
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10/10/2020 12:00:00 AM | Google
★★★★★ Larry Farrell
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10/10/2020 12:00:00 AM | Google
★★★★★ Javier Rodriguez
The worst customer service in parts department ever! | Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Claire Daniel
Traded my car in with Rico, and it was a great experience. He answered all my questions, gave me a fair price for my vehicle and a great deal on a VW Atlas Cross Sport. The process, including the financing, was easy, and Rico was honest, transparent and patient in answering my questions. I would definitely recommend. | Read Full Review
10/9/2020 12:00:00 AM | Google
★★★★★ Ella Felch
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10/7/2020 12:00:00 AM | Google
★★★★★ Jennifer Hights
I have purchased 2 cars from Archer VW, each time was a great experience. I highly recommend this dealership! | Read Full Review
10/7/2020 12:00:00 AM | Google
★★★★★ Greg Renteria
| Read Full Review
10/3/2020 12:00:00 AM | Google
★★★★★ Flip Team Management, LLC
Perfect buying experience. There was a slight issue in the beginning but they totally made up for it. Super easy, in and out. We were literally there less than 5 minutes of dropping of old car and picking up new. Love the new car. Would use them again! | Read Full Review
10/2/2020 12:00:00 AM | Google
★★★★★ Sarah Chung
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10/1/2020 12:00:00 AM | Google
★★★★★ Trevor Leeson
Call and ask for Matt Collins - he’s the most responsive and knowledgeable salesman I’ve ever encountered. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ alonso gomez
| Read Full Review
9/28/2020 12:00:00 AM | Google
★★★★★ jinhang chen
Had a great experience at Archer Volkswagen. The salesman Chrisitian was very patient and helpful. Cars are in good condition and reasonable price. Would recommend it to anyone | Read Full Review
9/26/2020 12:00:00 AM | Google
★★★★★ Danielle Nambo
NO STARS IF I COULD. I WONT RECOMMEND this dealership to no one. They tried to SCAM me and ran my credit even though I told them I was using my own bank. I went in 9/23 test drove the car and they gave me the price for my trade in and then I told the guy I wasn’t putting any money down and no problem. I had already started my applic | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ J Pope
I was thoroughly impressed by the professionalism and care Roy showed during my car buying experience. | Read Full Review
9/19/2020 12:00:00 AM | Google
★★★★★ jose aguilar
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9/18/2020 12:00:00 AM | Google
★★★★★ Jenny Diep
| Read Full Review
9/18/2020 12:00:00 AM | Google
★★★★★ RolandStone1
BUYER BEWARE! Run dont walk away. Matt Collins the salesman wouldn't do anything after he ran my credit and it was approved. Said he was going to do things now. Hours later never even a message back. Have to message him daily to make contact and only gives excuses. Its raining and such. Called the sales manager he said and the sales | Read Full Review
9/18/2020 12:00:00 AM | Google
★★★★★ Salman Salman
Great job | Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ wind storm
I call to get a radio safe code for radio I purchase from the eBay I call to get a code the price was $135 man I purchase the radio for $25 I find online company the get you the code for $12 they over price everything | Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ Phillip Ward
I live all the way down south in Lake Jackson, TX and have to drive an hour to get serviced. Any time I do the team at Archer (especially Ivan Wong) takes care of me. From getting me an Uber to go grab lunch, to loaning me a car for a day, these folks do excellent customer service! | Read Full Review
9/13/2020 12:00:00 AM | Google
★★★★★ Chamira Monge
| Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ Jimmy Chung
Chris Hernandez was fantastic! We were able to discuss options easily through text. We were able to test drive, sign papers, and leave with a new Atlas in less than one hour. Fast, efficient, and a safe experience. | Read Full Review
9/10/2020 12:00:00 AM | Google
★★★★★ Sara Schmidt
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9/8/2020 12:00:00 AM | Google
★★★★★ Rebecca Cook
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9/5/2020 12:00:00 AM | Google
★★★★★ Jeffrey Mosley
Very nice business and quick and easy! I do recommend anyone to come here first! | Read Full Review
9/3/2020 12:00:00 AM | Google
★★★★★ Gabriel Rodriguez
This is the second vehicle I get from Archer VW and on both occasions the experience has been great. The staff shows a genuine interest in helping you get what you want, and what I love the most is that I don’t get that feeling that they are just trying to get more and more money out of you. Both times I’ve been there I only talked t | Read Full Review
8/30/2020 12:00:00 AM | Google
★★★★★ Yvonne Southall
I am a person who really dredge car shopping, however this experience was uneventful. I called prior to going into the dealership, telling them what I wanted and the price point I needed. The finance process was also stress free so I’m happy and I ?? My new ?? | Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ Oasis Grullon
Bought my first vehicle from this location. Rico was the best car salesman ever. He listen to me, he helped me in picking a great suv for me and my kids, he was very professional and knowledgeable. He is not your typical salesman: he did not rush me nor just wanted my money. I would definitely recommend this location and him for anyo | Read Full Review
8/21/2020 12:00:00 AM | Google
★★★★★ Noemi Laureano
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8/20/2020 12:00:00 AM | Google
★★★★★ Nick Pucillo
Friendly staff. Worked with us a bunch to get to a price we were comfortable with. Also, super quick and efficient; we were in and out with a new car in under two hours! | Read Full Review
8/20/2020 12:00:00 AM | Google
★★★★★ Melissa Kingsbury
Great service and was so seamless and easy thank you! | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Sarah Rapp
We had a great experience with Archer when buying our latest car. Matt went beyond what was necessary to find me the car that I wanted and made the whole process easy. | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Marques W
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8/18/2020 12:00:00 AM | Google
★★★★★ Tom White
Matt, Robert, & Patrick are the best! They worked to make me a deal that worked well me. | Read Full Review
8/7/2020 12:00:00 AM | Google
★★★★★ Soraya T
I wanted to express my deep appreciation to Jeremy Ortego, the General Sales Manager at Archer VW. He made our lease happen! We were finding it very difficult to get a 2020 Golf at a monthly payment price we could afford. Jeremy worked with us and gave us exactly what we needed. The car was even the exact color we wanted -- and w | Read Full Review
8/7/2020 12:00:00 AM | Google
★★★★★ Jacob Holland
Good and friendly people to work with! | Read Full Review
8/6/2020 12:00:00 AM | Google
★★★★★ Houston Texans
Great experience | Read Full Review
8/5/2020 12:00:00 AM | Google
★★★★★ kat santiago
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8/4/2020 12:00:00 AM | Google
★★★★★ Renee Keeley
Horrible service will never come here again. Made an apt because they said they were backed up my car then sat there for 3 days i had to call and see what was going on. Finally they told me what was wrong tried to tell me it wasn’t covered under my warranty, which in fact it was. I had to go through my paperwork and read the fine pri | Read Full Review
8/4/2020 12:00:00 AM | Google
★★★★★ John Vance
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7/20/2020 12:00:00 AM | Google
★★★★★ Peppi Pea
Uuummmm....this location is not exactly that terrible, but I will not think twice to snap a photo of ALL four sides-interior and exterior of my vehicle and from floor to roof before I leave my vehicle in this place of business again. The customer service rep that I CHOOSE to deal with is top notch as far as patient, they understand | Read Full Review
7/20/2020 12:00:00 AM | Google
★★★★★ Ash D
I dropped my car off around 7:30AM on Tuesday, July 14th. I was told my car might be diagnosed the same or next day. I called Thursday morning because I had not heard anything and was told my car and had been diagnosed on Wednesday, and my approval was needed. I was asked if I'd received an email requesting my approval. I had not, so | Read Full Review
7/19/2020 12:00:00 AM | Google
★★★★★ Michelle Kass
I just want to express how extremely pleased I am with my experience at Archer Volkswagen. I’m from New Orleans and have never purchased a vehicle out of state. Chris (Christian) Hernandez was my salesman and he was amazing!! He was honest with me on his opinion about two used Passat TDIs I had my sights on. He sent additional pictur | Read Full Review
7/18/2020 12:00:00 AM | Google
★★★★★ Katlyn Frane
The service team (Luis C. was my advisor) was speedy and honest about fixes that were recommended v. required. Highly responsive to questions throughout my service and the service was done in a timely fashion! Expect dealership prices but totally worth for the quality of work that was done. They didn't have a loaner car available (od | Read Full Review
7/16/2020 12:00:00 AM | Google
★★★★★ TexasJiggin TV
Great!!! Walked in and they had the car ready to go immediately. | Read Full Review
7/15/2020 12:00:00 AM | Google
★★★★★ RENISH SURANI
dont go over here service centrw employes are very rude and you have you wait for 5 hours minimum. | Read Full Review
7/13/2020 12:00:00 AM | Google
★★★★★ Ellie Wilson
Had a good experience with this dealership. Ricardo was my salesman and was very flexible and took care of everything I asked for. Also very responsive to texts. I would totally recommend this place and Ricardo! | Read Full Review
7/12/2020 12:00:00 AM | Google
★★★★★ Cara Bozeman
Found a used vehicle online and emailed to set up a test drive for the following day. As soon as I arrived the vehicle was ready and the process was quick and easy. They honored the price and detailed it quickly. We traded in a vehicle and received a fair price for it. I'd recommend Archer Volkswagen. Ask for Rico he was professional | Read Full Review
7/10/2020 12:00:00 AM | Google
★★★★★ Sophia G.
The best place for service at any Volkswagen in the Houston area. I've owned 3 Volkswagens and I've never had an issue with my service pricing or turn-around times! | Read Full Review
7/9/2020 12:00:00 AM | Google
★★★★★ Khaled Bakkar
Christopher and Steve in Parts always get us what we need for our repair facility. Highly recommend visiting Archer for all your VW parts needs. | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ romajiro the
Went In for oil change and fuel filter on a Saturday, the service advisor peter Very knowledgeable and extremely nice. Highly recommend getting your Volkswagen serviced here. | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ Elaine Long
You guys did a great job on my car. Thank you | Read Full Review
6/25/2020 12:00:00 AM | Google
★★★★★ Elisa Spade
Very friendly and thorough on the process of financing and details of the vehicle. Didn't take very long on the process of purchase. Thankyou Mr.Roy Vallejo for your courtesy! | Read Full Review
6/20/2020 12:00:00 AM | Google
★★★★★ Sean Michael Scott
After two separate visits in which we were provided a documented quote by two different managers, the dealership informed us that they would not honor their quoted price when we decided to buy the car. Robert Archer III, the first person to write up the original quote, claimed that the quote was based off of a lower trim model and he | Read Full Review
6/18/2020 12:00:00 AM | Google

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Archer Volkswagen
★★★★★(100)read reviews