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Archer Volkswagen

Archer Volkswagen

★★★★★(186)read reviews
10400 Southwest Fwy, Houston, TX 77074
(713) 469-3078 Ask About Our Service Specials!
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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 9:00 AM - 2:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Steve Maule
    A friend recommended Archer after he had a good experience. We’re pleased to say we had a similar experience. We were very happy with the hustle and responsiveness of the sales team helping us find the right car, and with the financing team getting a deal worked out quickly so we could get out the door with our new car. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Moustafa Almakdah
    Great deals, easy transactions. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Ramon Eduardo Suarez Dominguez
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Ceon Bazile
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Rejosh John
    Ivan was very professional. Kept me updated of my service status. The facility needs an update. Both showroom and the service center. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Mikey1969
    Great customer service experience. Quickly done and problem free | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Juan Alberto Olivares
    Service in Archer is excellent | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth R Thompson Jr
    Great fast and didn't spend all day getting the car I needed | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Tyra Abdullah
    We were visiting the lots up the road when my husband expressed that he wanted to take a look at an Atlas. Of the five dealership lots we visited that day, Archer Volkswagen was the ONLY dealership where we were greeted and offered service. Not only were we greeted, but it was immediate. Habib inquired about our family's needs (offer | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ SJ Duran
    Excellent service rep! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ bianca salinas
    Ran my credit through four different banks WITHOUT letting me know, came out and my plates were already off my car as if a deal was already made, was not given almost any information before finance manager gave me my 3 options very briefly as if I was just going to sign a deal that made absolutely no sense. Will never give this place | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ wynn fulghum
    Jin was great! He always provides thorough explanations and keeps me up to date on the status of my car. Probably the best service advisor I've ever had since with working with VW. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Marc-Henri Cerar
    Today was another excellent service experience with Archer. We bought cars from Archer and used Archer for service for years. We have always received high quality service. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Teresa B
    Excellent customer service, they go out of their way to take care of their customers. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Steven Gaffigan
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Craig Marcet
    Drive the extra miles to do business with Archer. Exceptional service!! | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Teresa B
    Excellent customer service | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Arielvis Rodriguez Matos
    Trato muy bueno | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ DLJ
    One of smoothest car buying experiences I’ve had this far. I called before coming in to check on the vehicle and it was available. I arrived just after 6 pm , test drive the car, made the purchase and was out before 8 pm. They gave me a great price for my trade in as well. No hassle or back and forth price haggling m. I’d highly reco | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Adeniji
    Everyone was very nice and kind .Most of all I didn't have too stay very long.Every one was great | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Sophia Zhang
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Kim Voehl
    Dropped car off at my scheduled time for a service that was to take 3-4 hours. 7 hours later I was told that it might not be done. (Told they would get me a Uber to go home.). Decided to show up at the dealership anyway and it was just being finished. Car was returned washed. First time that things did not go as anticipated, so goi | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Henri H. Bugale
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Gulzat Kas
    Second time purchased my vehicle from them, nothing but best deal every time. Stuff very friendly and respectful. They deliver what they promised and make it all about customer’s satisfaction. Specially, thanks to George for taking care of my baby (MyTiguan). Go see what's your opinions!!! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Anton Nits
    VW Archer guys are awesome. The good thing is that they tell you truth and are not trying to exaggerate the issue. They are busy and no one will ask you to do more than required. You can buy parts and install yourself if you wish. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Corsini-Donaldson
    Excellent, prompt and friendly service. Thank you Jamaal for your wonderful care and attention to detail. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Roddy Qualls
    Great experience! Professional sales and management team, customer service folks were friendly and responsive. All in all an A+! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Rocio B
    Thanks to the service department. Archer Service Team always provides service and reasonable turn around time. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Otto Othman
    Best services | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ David Marroquin
    Great Service and Friendly Staff at the dealer . | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Lacsamana
    Fast same day walk in service was great and they even got me an Uber home. When ai picked up my car it was shiny and clean. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ José W
    | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Pat Menville
    We have purchased several vehicles from Archer Volkswagen and our buying experience was amazing. Our salesman Jamaal Taylor was really knowledgeable and able to answer all our questions easily. It is especially refreshing when a woman goes shopping for a new vehicle and feels the sales person respects her. We were so impressed with | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Suzanne West
    Great communication and attentiveness. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Owen
    Richardo and Archer are the people to see. He made everything so simple. Picked a vehicle over the phone a week before we could make it in. Everything was ready to go when we finally got in. Everyone was as friendly as can be, and the buying process was the easiest we have ever dealt with. Our first VW and they made it special. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Yaswanth Chowdary
    | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Enrique B.
    Best place to service you V.W. I’m definitely coming back. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Diaz
    Our experience was great from beginning to end. best experience we've had buying a car super attentive and helpful but not pushy. June was my first point of contact and he did an amazing job helping us find the exact car we wanted and helping us from start to finish really did a great job! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Velimir Rasic
    Great experience, fastest auto transaction I’ve ever had.was than an hour in all, would highly recommend | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ changtheman2
    They did a wonderful job with my car. They arranged for transportation to drop me off at work and pick me up after work. The price of the work was also very reasonable. They even washed and vacuumed the car. I have nothing but good things to say about this dealership. They have helped me out in the past, and I highly recommend them t | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Johnnell Sonnier
    Great service on my vehicle | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ angela nickerson
    I enjoyed my experience with Archer’s service dept. Their prices were very reasonable and i didn't have to wait long. I also received a FREE car wash. Thanks. I will use Archer for all of my Volkswagen services. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Sherika Lambert
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Percy Velasquez
    I bought an 2023 Volkswagen Atlas next door at ECHOPARK, next day I went back because of some noise in the back. They told me that I had to drive to 45 North dealership to have the car check and it would take 10 days. Since the car was under warranty I took it to Archer. George Ybarra was very helpful. He made an appointment three d | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Thabiti Graves
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Peggy Nowak
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Angela Nguyen
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ nyweli houston
    Great customer service | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Shamira Eaton
    | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Andy Torres
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Ellen Lozano
    Great experience! Found a car online we liked. It was out ready when we got there. Test drove it and another one. Financing was quick and easy. Fastest time we’ve ever had to be at a dealership when buying a new car. Highly recommend Archer VW! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Shelby Allen
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Johansson
    Sales and service great VW CarNet stinks. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Enrique B.
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Quang Truong
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ ???
    very good! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Erika B
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Shailesh Doshi
    I would recommend Archer Volkswagen for their service. Everyone is very nice and friendly. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Shamara C
    Mr Habib was extremely professional, kind, and patient. He listened to us and helped to find exactly what my daughter was looking for. We were in and out in less than 2.5 hrs total. That is the fastest time I have ever experienced purchasing a vehicle. I would highly recommend this dealership for your next automobile purchase. Ask fo | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Ibanez
    I had written a previous review from a couple months back k but for some reason it did not post but I made sure it did this time! So, this post is for my latest experience from Archer VW Service Department… it never changes, it just gets better! Always excellent service, from drop off to pick up... Courteous helpful and knowledgeabl | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Mycolley2
    First off, let me just say this was the Best experience I’ve ever had at a dealership. Habib was an amazing help to my mother and I. He started by having a vehicle already ready for me to view, within the parameters i gave him; he also answered all of my questions. We were in and out of there in record time. I feel confident in my pu | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Almaraz
    I was stranded at work because my battery died on me. My husband was away on business. I was towed by driver with AAA That was very kind and very helpful and he tow me to the dealership .As soon as we get to dealership , I told Peter the service guy I had to go home quick because I a father-in-law with Alzheimer’s and the caregi | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Tame Surname
    I was searching for a new Volkswagen and visited several dealerships in Houston. I finally settled on one located in the northwest part of the city, where they had the car I wanted. However, they started playing games—telling me the car had already been sold, that it wasn’t available at other dealerships, all in an effort to pressure | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Jantrease Benjamin
    Archer was my second Volkswagen dealership to visited that week. When I walked in I was greeted by Muhammad and we told him we needed a 7 seater. atlas. He took us around the lot and showed us vehicles. We were looking for a black vehicle with black rims but the vehicles were not what we looking for. Then he said, may I show you a V | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Merilyn Hall
    Great customer service | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Leticia Ramirez
    Service at Archer continues to be Amazing. Thanks for the continued great service. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ dwight mitchell
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Eric Joseph
    Archer has one of the best service departments that I have experienced at a VW Dealership. Thank you for the excellent work and shout out to Ivan and Ivan! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Elnora Talbert
    Volkswagen brand has diminished! DO NOT PURCHASE the 2024 Atlas Cross-Sport. I bought a 2024 Atlas Cross-Sport on July 27th, within 2-weeks the main screen began glitching like the old school tvs where it was fuzzy and I couldn’t see any functions. Took it to the shop where I did have an excellent representative, Peter who told me t | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Fatoumata Sylla
    Amazing customer service, will always go to Archer and will definitely recommend my friends and family. Thank you for your excellent service. | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Poorna Sai Reddy Pallaprolu
    I had a fantastic experience at Archer Volkswagen! The entire process was smooth and stress-free. June, my sales representative, was incredibly helpful, patient, and knowledgeable. He guided me through every step and made sure all my questions were answered. I’m really happy with my purchase and highly recommend this dealership if yo | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Suresh Mukhi
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Asha Thomas
    We had wonderful experience | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Tim
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Nana A
    I came to Archer to buy parts and get a service quote. The service advisors were busy, but none of them acknowledged me while is waiting for 10 minutes. It was as if I were invisible. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Wind Y
    While my buying experience was positive, I expected the same level of quality when it came to car repairs. Unfortunately, dealing with Volkswagen's recommended body shop, Archer Collision, turned into an absolute nightmare. Volkswagen should be accountable for the full customer service experience, especially when they charge premium | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Nalls
    Ivan is my service representative at archer, Thank you ivan for all you do.. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Yanet Mulet
    Mi experiencia fue buena siempre buena atención. Muchas gracias | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Georgina Mosti
    This is by far the best Volkswagen dealership in Houston to attend for service as well as purchasing a vehicle. My service advisor Corey has always been so attentive and has actually cared about me as a customer. I had horrendous experiences at another dealership previously and it’s just a night and day difference at how I actually f | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Oilfield Christy
    Great service department, Uber available to keep from awaiting while troubleshooting vehicle issues. Informative and kept in touch during the progress of the inspections. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Maura Jones-McCoy
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Ochoa
    My overall experience at Archer was great, everyone was very nice and helpful. John and Josh were both great, very patient and went above and beyond to help me ensure and feel confident I was making the right choice for me! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ T. Felix Park
    Great deals and great services. June and his team were very relaxed and didn't push for options we didn't need like some other dealers. We felt welcome and drove away in a new car in no time. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Joby Kurien
    Great place to do business with. Mr.Rico Buchanan and finance department was very easy to work with | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Luis Auyanet
    Been a Volkswagen customer for many years and I wish i came before to this dealership... Hassle free realistic and good deal! Josh was very help full and all managers and finance agents were just the best of the best. Glad i switched to Archer Volkswagen... I went there to buy my lease and left with a new car because the deal was ter | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jerry
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Addie Roehling
    We just purchased a vehicle this past weekend from Rico Buchanan at Archer VW. It was one of the easiest and best car buying experiences! They were straightforward and upfront, no games or back and forth. We greatly appreciated the respect and courtesy they showed us through the entire process. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Judy Morris
    I showed up without an appointment because I had an issue come up suddenly with the car that I thought could be serious. Peter fit me in and the situation with the car was resolved in just a couple of hours. I always have received really great service over the years. This was no exception. And, they saved me some money on the charges | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ S.M.Ismail Azam
    Nice customer service. Technically strong. Listen the customer their issues with the car. Good service I will give Peter 10/10. And your company and Management/servies provide tome as well. Syed Azam. Geolog Americas R and D Geologist and Geochemist | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Vickey Hulsey
    Wonderful place everyone make you feel good | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Adriana R
    Jin at Archer VW is awesome! He's so nice and helpful. Honest and explains everything thoroughly. I needed a tire and have warranty. I had bought one at discount to use as a spare but it wasn't even the right size. Jin showed me how to check for this and compared it to my VW tires. So I returned the discount tire one $200+, while Jin | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Youssef Hrar
    Arveontis was absolutely the best. Super respectful, responsive and kind. He helped us get the Atlas Cross Sport we wanted ! Thank you Arve and Volkswagen Archer. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Lex Massengale
    THEY DONT LISTEN TO THEIR CUSTOMERS! My visit was horrible from start to finish and I left having more problems to fix than when I arrived, as well as havin to pay someone 90$ for an easily avoidable issue. Not only did they try to tell me I didn’t have a problem with my car but I explained that if my car was turned off it would kill | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Michael Nalls
    great service thanks Ivan | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Matu Cooklin
    Peter, the service advisor, was great as always! This is my 4th VW vehicle and he’s been there’s since the beginning, always giving me an excellent service! | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Beverly W Baker
    | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Idalia Lopez
    I recently had the pleasure of visiting Archer Volkswagen for a routine maintenance check on my vehicle, and I must say, the experience exceeded all my expectations. From the moment I walked in, I was greeted with a warm smile and excellent customer service. The staff at Archer Volkswagen were not only professional and knowledgeable | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ zoop zooper
    Great company I have bought 5 cars from them since 2013 sales rep Ricardo is great also Mr Wong in the service department is great also ! | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Lopez
    Good | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Kai Wong
    Great service from Peter and his techs. Quickly diagnosed problem, trustworthy, honest work. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ White Box Farm
    I have been doing business with Archer for years. There is a reason I am always happy to go there when I need a vehicle or service. They have a very professional staff of sales and service personnel. Visiting Archer is never stressful. They make every effort to make sure you are comfortable and have an excellent experience every | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ tony felix
    Muy mal servicio al cambiar la batería tres días el el primer día que regresé al día siguiente 3 horas después que regresé al otro día regresé y después de 5 horas no terminaban hasta que fui y les dije que me dieran mi carro y que siguiera esperando estaba apunto de hablar al 911 para que me dieran mi carro y por fin después del últ | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ William Begley
    Archer has improved their service department | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ sydney coward
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Adriana Vazquez
    I have been a loyal customer I have but 3 cars but I have never received such a nice customer service in the service department! Thank you George | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Bull
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Maggie Harmon
    Service was great. Communication good. Staff knowledgeable | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ gary roseborough
    On my 5th lease. Love my V-Dub!!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Ester Canseco
    They are just very good at their job. I am very happy with the service they give us every time we go. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Andre Jackson
    Fast, fair, friendly and effecirnt. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Lopez
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Lopez
    First I want to say incredible costumer service, as soon I stepped onto the property I was attended to by Devin a sales consultant at Archer. He made me feel welcomed and comfortable as he answered all my questions directly. Josh also made wonderful work explaining all the numbers and proved to me that this dealership had the best de | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Pauline O.
    I bought my car from this dealership and I have had a great experience since the beginning. Today's experience was no different. I came in for an alignment and my rep was Jin. He was attentive, friendly and informative. He explained the entire process from beginning to end, so I wouldn't be surprised later. Jin also assisted me with | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Sam Villalobos
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Dan Henrietta
    Purchasing our car at Archer Volkswagen was a great experience from start to finish. June Gilbert, our salesperson, was a professional and patient. He went above and beyond, sending us videos he made of cars on the lot. We couldn't decide between the VW Atlas R Line or the Volvo XC90. We liked things about both cars. It literally cam | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Brent Landrum
    Ivan st Archer Volkswagen service department took care of my oil change perfectly. He’s professional and thorough. Thank you to Corey, the service manager, as well. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Isha Mehta
    I have had multiple great experiences with Archer VW Service Department over the years - they have been transparent, knowledgeable, helpful, and friendly each time I have come in with my car, whether it is for a small task like an annual state inspection or a large one like replacing my car battery. Good service for a fair price, and | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Amin Kardani
    Great team here at archer. Devin answered all my questions and was quick to get me into a test drive. Chris from pre owned worked all the numbers for me multiple times to compare a used and new car. So happy with the effort put in by this team and I’m now the proud owner of a 2023 be golf gti | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Amy Elizabeth Huneycutt
    Always receive courteous service at Archer Volkswagen. Never been felt pushed to have repairs done. Although probably more expensive than going to a non-dealer repair shop. I think it’s important to have quality Volkswagen parts and authorized technicians to make repairs on my 2013 beetle. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ M Johnsen
    Keith Muhammed did an excellent job helping me select my next vehicle. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ John
    | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Eric W. Hunt
    Excellent! Keith, Edward & Patrick all did an excellent job! Thank you, Archer VW! | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Dinesh Agrawal
    Car was serviced on time, offered and provided Uber for dropping and picking up my car. No surprise on the bill, Jen, service advisor, was great taking care of all the issues far and beyond my expectations. Thanks | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Bao Pham
    | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Hildy Noblebright
    I have been a long time customer. I am grateful to Corey & Peter Yem for their customer service skills & knowledge. Archer Volkswagen is very fortunate to have both of them. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ duke.jasmine Ogegas
    Archer VW is the only dealership I trust for my car purchases. Over the past 13 years, my family has bought 7 VWs from them. It's truly a family-oriented dealership. We always work with Carlos T., who has been our go-to salesman from my first car in college to our latest family SUV, the 2024 Atlas. Patrick T. in finance is fantastic, | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Imran Qureshi
    Great peoples with respectively dealing with Archer Volkswagen. Highly recommend to visit this place. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Umair Chuttani
    Jin, Service Advisor , provided exceptional customer service and fixed all the car issues. He went above and beyond to resolve my queries and make my life! Even though this branch is far out from me I will be coming back just for Jin and his service! Very happy customer! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Lauseng
    The absolute worst VW dealership Houston. If you value your time and money, this isn't the place for you. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Janelle Ellis
    Great service, took my car for an oil change on a Monday morning with out an appointment and it was ready in like an hour and a half. The only thing is that the other recommended service details were priced way to high, like break flush and coolant flush..... I only did the oil change. But the service technician was great, very helpf | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Romain Dufour III
    The staff made me feel welcomed, and I did not have to wait long for service. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Goodner
    Service Department-Service rep was nice. However, if you’re bringing in a VW Atlas or Atlas CX, check your hood release latch for tension before you drive off the lot, or you could end up right back at Archer to pay them $450 to repair the hood release latch (if you’re out of warranty). I was here a month earlier for a battery repla | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Elienay Machado
    Estoy súper molesta con este taller llegué desde las 11 de la mañana solo a cambiar una llanta y aquí llevo 4 horas …..existe muy mal trabajo no te explican tus dudas …..pregunté por un manager para quejarme y me dijeron q aquí no había manager …..no sé la recomiendo a nadie además el trato fue pésimo ….si piensan venir aquí de ve | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Rose Le
    Jin was amazing and really went above and beyond! This is my second Volkswagen from Archer and it is great service every time. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Duodu Nketia
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Sunroof King
    The best wholesale parts department ever! Exceptional service, extensive knowledge, and fast delivery. They truly mean business. Unlike other Volkswagen dealerships like Momentum Volkswagen that lack service and knowledge, these guys excel. The parts manager and experienced employees are the key to their success and outstanding custo | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Geri Rowe
    I brought my car into the dealership after traveling from out of town Two and a half hours. The service was prompt and Ivan was very helpful and accommodating with providing transport to a destination while I waited for them to complete repairs. I was very pleased with the experience overall.? | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Chuyu Ding
    Diagnostic absolutely helped nothing. They want you to replace everything and spend as much as possible. | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Loggins
    | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Flor Mendoza
    Ivan Wong was extremely helpful and updated me through the entire process. Had my vehicle ready to go and explained the repairs. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Vipin George
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ anna vaysfeld
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Roger Price
    I've seen archer Volkswagen for many years there at the corner of 59 and the beltway. Only recently, in the last few months, purchased a Volkswagen Atlas. This was my first experience with their service department and it was very good. So I hope to get to know these guys over the years. My very first car was a Volkswagen and my pare | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Jeannette Piette
    Excellent car buying experience! June Gilbert was amazing | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Bülent ÇIFTÇI
    I dropped of my car for an oil change and it started leaking. After a short time, I brought it back to the service and explained the situation. They simply added oil without checking it properly. Of course, it gave a warning again. I took it back and they Told me to keep the car and we will call you. They didn't call even though it | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Omar Minhas
    I live in the area. It is the closest VW dealership to me. I have previously visited before when I needed some minor tune-ups for my Jetta. So I have a level of trust with the professionals at Archer. Professional being the operative word. Thus, why I am a regular visitor at Archer. From Peter to George, the staff at Archer is some o | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Johnnie Moutra
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Mike Stout
    My daughter’s 2019 VW Tiguan has been sitting at Archer VW for 6 months waiting for an alternator. Never will I buy a VW again. No one from VW N.A. or at Archer cares. Still paying insurance on the piece of junk. Can’t wait to sell! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Alessandra Madrid
    My husband and I were not super looking forward to the car buying experience due to past experience but Archer Volkswagen was awesome. Ricardo was super knowledgable and patient. He showed us all of our options when it came to an Atlas that was at our price point. They were great when it came down to negotiating and we drove off with | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Thorne
    I had a great experience! Jamaal was AWESOME. He broke down every feature of the car and was super patient. If you go definitely ask for Jamaal! You will never regret it. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Duke Banerjee
    | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Lead Generator
    Love the fact it's Family owned and Good customer service from the Sales department they take time to make sure it's the right vehicle for you. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Becky Landes
    I appreciate that Archer is family owned and minimizes their overhead. Their facilities are sufficient but not fancy - and they are able to keep pricing down. Staff are knowledgeable and helpful and display a positive, professional demeanor. I was pleased with the deal and service I received purchasing my 2024 Taos SE- most especiall | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Martin
    Service advisors George Ybarra and Jin Cai with the parts dept/service team are great! The team was very thorough, professional/kind, and answered all my questions regarding the service on my vehicle. They also had me out of there in the aforementioned time so I could continue with my scheduled work day. Great team! Some of the best | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Yinka Sayomi
    Archer Volkswagen was excellent from beginning to the end, will definitely buy from them again. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Martin Ortegon
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Ramírez Gutiérrez
    Excellent Service | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Brent Landrum
    We have to Atlas Cross Sports. Both were purchased at Archer VW. Corey, the service manager and Ivan, the service rep, always take good care of us. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Mariam Rana
    I took my car to get serviced and was greeted by Jin. Jin was very professional and informative. He checked in with me multiple times during my waiting and informed me of the process they were currently working on. He is knowledgeable about the procedures and has a positive attitude. Right guy for the job. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Harolyn Hardin
    Corey and George in the service center were very helpful with getting my vehicle scheduled, finding the issue and getting it taken care of. Kelley in the checkout section was very friendly. I appreciated the Uber as well. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Angela Holland
    I’ve been coming to Archer, and having my car serviced here since 2013, when I first purchased my car. I’ve always had a pleasant experience, repairs/work explained up front, price as quoted. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ ruben guardado
    Professional salesman. Not pushy, or annoying like other brands competition. Mr. Curcio was great. Explained everything in great detail. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Linda Whiddon
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Alonzo Dugat
    The salesman was very knowledgeable, and and straight to helping me and my wife with all of our needs. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ James Mckissick
    Fast and friendly service. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Beato
    Buying experience was amazing! We had the best car sales and he was really good in working a great deal for us. Service was great overall but a little more information about was about to happen and when the service was done, would be appreciate it. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Betty McGinnis
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ RICK MANGLER
    Great price, quick transaction, I dealt with Jamaal for a couple days via email, got the #s, where I needed them to be, and the car and financing was ready to go when I got there! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ CHRYSTAL BARENG
    Habib made it such a great experience, love the sign and drive 4th vehicle we purchase from this dealership. | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Norma Giron
    I highly recommend George the service service advisor.. He’s very kind and knowledgeable. The best best best customer service very happy. I will definitely keep recommended and come back every time. My atlas needs service done. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Bushra Majeed
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Barbara McLain
    Archer VW Service has always been a pleasure to work with. They take great care of my car and the staff is wonderful, Peter in the service department is top notch ,keeping me informed as work is being done. I highly recommend them. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Omar Minhas
    Peter is the coolest! I greatly appreciate his attention to detail, and his tireless efforts for excellence in customer service. Archer Volkswagen is the epitome of the VW family. Very welcoming and warm. Highly recommend! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Demarkus Booker
    Couldn't find my vehicle at first. Terrible on updating customers. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Niosh Basnet
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Billy Fontaine
    Got an oil change on April 22, 2024. I didn’t get my oil change sticker so I contacted Ivan and he said that the machine is down and he’ll mail it over when they fix it. It’s now May 22nd and still no oil change sticker! Like where the communication at with this?! A whole month with by and no sticker no follow-up. Unprofessional if y | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Art Tosounian
    Guys listened to my needs and wants and got straight to the point. Robert and Habbib were very professional and kind. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Montemayor
    Te team in Archer Volkswagen is very kind and helpful | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ jacqueline jdbug1965@yahoo.com
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Anderson
    The best service I've had ever. Great customer service and prompt responses on any question or concern. Everyone who works there is very pleasant and the work done on my car, I'm very secure about it. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Shauniece Irving
    Peter was great and always is a pleasure working with! He communicates well and does his best to get me out the door fast. I appreciate him and all his hard work! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Prince Mackey
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Charles Jenkins
    Third vehicle purchased from Archer Volkswagen in the past 12 years. Chris Hernandez made this experience the best yet. We will be back! | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Kelsia Dowdell
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Callejas
    Excelente atencion | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Zimmerman
    I’ve always been satisfied with my experiences at Archer. | Read Full Review
    5/9/2024 12:00:00 AM | Google
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