Visit Your Local Volkswagen Dealer Near San Antonio for Tire Offers

★★★★★ Crystal Marie

I got a 2019 preowned Jetta and about a day later I called them to let them know a yellow indicator light with an exclamation point would pop up and go away after awhile. I called service parts and a man told me i was just driving and parking the car wrong. A little over two months later my whole car wouldn’t start up until I got a j | Read Full Review

9/20/2021 12:00:00 AM | Google

★★★★★ Marina Cardenas

Fast service,Ariel is a good worker,I have him for my 2005 bettle ,2011 jetta and now for my Tiguan 2021,he gave a good service to my cars,he tolme everything I need for my car,good service | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Carlos Rodríguez

I took my car to service, great service, nice shop, the advisor Ariel was awesome, the car was ready on time. ?? It would be nicer if the cashier would've accept payments with the phone like apple pay, G-pay, or Samsung pay. | Read Full Review

9/14/2021 12:00:00 AM | Google

★★★★★ Daniel Yelacic

The Ancira service team is excellent. No matter who handles my issue, they always accommodate my requests. They are very Customerservice focused. It started with my sale in 2018, it was the best car purchase experience I have ever received. Thanks Ancira! | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ Alejandra Gonzalez

Went Friday morning with an appointment set up and had to wait 2 hours for an oil change. Saturday morning while traveling home the light for my tire pressure came on. Monday morning the battery died. According to them Friday morning they had checked the whole car to check if everything was good and they said it was. After my Friday | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ David Hira

Ancira's service department has again exceeded our expectations. Great customer service, lower prices than I found at a VW dealership in another city, knowledgeable people that want to HELP YOU and not "sell you". Very happy. | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Phillip Lowe

Stephanie was amazing from the start. She had pulled the vehicle to the front of the building and made it very easy to test drive. Along the buying process she did not pressure me or try to up sale me and items I declined. I can in per-approved with a auto loan quote from USAA and they managed to get me a lower rate with capital one. | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Ken Reynolds

My last visit to Ancira VW was for a required state inspection. As usual I was more than happy with their professional and courteous treatment. Karissa handled my issue from start to finish with utmost care. I didn’t have to wait long and am more than satisfied with Ancira Vw and the service personnel. | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Katherine Gutierrez

Had a very smooth and hassle free experience at Ancira Volkswagen of San Antonio. Jade McDaniel our sales representative was very helpful in getting us into the vehicle that we wanted, Michael Young in the finance department explained throughly and answered any questions that we had regarding the finance aspect of the transaction. Bo | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Melissa Beckett

I normally do not take time to review bad service, I just don't go back. If I could choose zero stars I would. Unfortunately, our experience at Ancira VW was absolutely awful. It all started online where I chose a vehicle, was sent pictures of it and made an appointment to go see it. I was selling my first Atlas and literally Ubering | Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ Darrell Coffee

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9/4/2021 12:00:00 AM | Google

★★★★★ Luis Herrera

Really great service!!! Super easy and convenient!!! No gimmicks and the whole process was straight forward the way buying a car should be, no complaints. Miguel are sells rep was over the top amazing! If ever in the market for another Volkswagen will definitely be looking to do business with Ancira Volkswagen wagon S.A. | Read Full Review

8/30/2021 12:00:00 AM | Google

★★★★★ Renae Rogers

Our sales agent, Marc Petersen was amazing. We came in, told him what we were there for, what we wanted... and as you can see, we got it for the price we wanted. Was not a stressful haggle "Let me make you a deal friend..." pushy experience. Highly recommend! | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ chelsi andrews

Quick in and out! Great work! | Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ E Berens

We took my son's 2014 Jetta to have service done because it would start but has a rough idle and will stall. Service tech stated that the intake manifold failed and would need to be replaced along with the system de-carboned for over $1600. I Googled the symptoms and there was a Youtube that suggests changing the Camshaft adjuster ma | Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Roger Garcia

Awesome Customer service, the service department goes far and beyond to help customers with vehicle issues never any hassle! Best VW customer service in South Texas. | Read Full Review

8/20/2021 12:00:00 AM | Google

★★★★★ Eric Estrada

Great prices online. $3K in fees for "accessories" that they didn't include in the online postings and that wasn't mentioned until after they run your credit, you do the test drive, etc. Exactly the reason to avoid car dealerships. | Read Full Review

8/20/2021 12:00:00 AM | Google

★★★★★ Melissa Martinez

I want to start out by saying I've purchased many vehicles in my lifetime. I have plenty of friends who work, manage and own well- known dealerships in San Antonio. I've owned luxury vehicles and would buy Range Rovers from the Cavender dealership. I wanted to downsize vehicles and finances since I'm paying for college tuition for my | Read Full Review

8/19/2021 12:00:00 AM | Google

★★★★★ Marylou Gonzales

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8/16/2021 12:00:00 AM | Google

★★★★★ Fay Penning

A s always, Ariel Hernandez provides service that is above and beyond. First, I am always greeted with a smile no matter how busy the department seems to be. Second, he explains with detail how he will proceed. I then get a list of items he recommends they work on with an estimate of the cost (which is usually spot on with the final | Read Full Review

8/16/2021 12:00:00 AM | Google

★★★★★ Jim Finn

Jose was great! I asked after what I wanted and he found me some options, didn't try to upsell or pressure me, and we were in-and-out in a couple of hours with a new car. Thanks Jose and the whole team! | Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ Janie Rew

Really great customer service thank you to Abraham Diaz so helpful and understanding | Read Full Review

8/13/2021 12:00:00 AM | Google

★★★★★ Jim and Tammy Weissmann

The Service team at Ancira is one of the best I have been associate with since buying my 1st vehicle in 1985. I now own 2 VWs and Aeriel and the service departement at Ancira VW have been outstanding! Jim W. | Read Full Review

8/13/2021 12:00:00 AM | Google

★★★★★ Marie Engelhardt

I love going to Ancira Volkswagen they take are of you and give the best service. | Read Full Review

8/11/2021 12:00:00 AM | Google

★★★★★ Elizabeth Aguirre

Chris and the Ancira VW finance department did a great job getting me into my absolutely perfect 2021 VW Atlas Cross Sport. | Read Full Review

8/10/2021 12:00:00 AM | Google

★★★★★ Lamar Salinas

Needed a car for two young drivers in the family and Ancira Volkswagen of San Antonio was able to deliver for us. Great car with great safety features for young drivers. The purchasing process from start to finish was seamless and we were in and out very quickly. Highly recommend this location for your car needs! | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Lsoignet 79

This was one of the easiest car purchases I've had. My sales associate Julie was great. She was able to answer all my questions about the car and showed me how to download the app to maximize my driving experience. I appreciate y'all! | Read Full Review

8/8/2021 12:00:00 AM | Google

★★★★★ Brandy Williams

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8/8/2021 12:00:00 AM | Google

★★★★★ brenda christian

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8/6/2021 12:00:00 AM | Google

★★★★★ Aryes Wilshire

My experience at Ancira Volkswagen was great! Mr. Craig was very nice, swift, and professional. He got the business done very fast. I would definitely recommend ancira and would definitely recommend Mr. Craig! | Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ Lupe Serna

I stopped by Ancira VW for my inspection and as always had a great experience! The service is always quick and friendly. I'm assured by their expertise | Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ Admeeda Gonzalez

The staff at Ancira Volkswagen Bandera are courteous, friendly and efficient. Ariel and Andrea have always accommodated me even when I do not have an appointment. It’s always a pleasure to take my car for service. I highly recommend them. | Read Full Review

7/25/2021 12:00:00 AM | Google

★★★★★ Deborah Aguilar

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7/20/2021 12:00:00 AM | Google

★★★★★ Jasmine Mossbarger

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7/17/2021 12:00:00 AM | Google

★★★★★ Deborah Mares-Aguilar

OMG, ANCIRA VOLKSWAGEN was the bomb. They took care of me quick and made me feel special. I had gone to some other dealership and they are nowhere close to this ANCIRA VOLKSWAGEN. I would recommend this ANCIRA VOLKSWAGEN to anyone who wants to get a vehicle. Stephanie, Jay, Mike. THANK YOU SO MUCH. | Read Full Review

7/15/2021 12:00:00 AM | Google

★★★★★ Celeste Duenas

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7/15/2021 12:00:00 AM | Google

★★★★★ Maurizio Gonzalez

Not impressed with the service! I left my ford explore that had several issues and decide to try a VW. Overseas I owned a VW and they are excellent vehicles. The sales department did an outstanding job on getting what I wanted. The first time I took my Atlas for service, it was like bad experience. first it took several minutes fo | Read Full Review

7/1/2021 12:00:00 AM | Google

★★★★★ Bruce Pfrommer

Great customer service the team took great care of me and my vehicle. First class !!! | Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Wend-kuni Yameogo

Really one of the worse experience at this dealership, this sale person is just awful, Mr Herb , is just unprofessional. Bad demeanor, belittling customer. No greeting; him: you came last time; me in my mind : all blacks look the same.(wow) Then when I decide to don’t buy from him , from nowhere he tells me that an other salesman wo | Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Jennifer Neitz

Drove in from Houston to view a specific used vehicle, the salesman Joe was wonderful!! He had the car at the front and ready to go for a test drive... He insisted on driving the car to me and gave us a GC for dinner to boot - best car buying experience I have ever had!!! So happy to have my new baby home! Thank You, Ancira!!! | Read Full Review

6/24/2021 12:00:00 AM | Google

★★★★★ Ana Martinez-Egan

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6/22/2021 12:00:00 AM | Google

★★★★★ reno lopez

Great service..kept in contact throughout process. Good inventory. Thank you to our salesman Chris Brown for excellent customer service. | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ alfa lopez

Worst experience in Sales! I asked to look at a VW Atlas cross sport, and the Salesman, opened a vehicle for me, left it running w me in it, for atleast 20 minutes, and never came back! It was hot, humid, and just a complete waste of time. | Read Full Review

6/19/2021 12:00:00 AM | Google

★★★★★ Luis Garcia

The staff was friendly and very helpful. They even help me save a few bucks, which to me is unheard of when dealing with auto dealers. I do recommend them for future business. Ask for Derrick in the service department. | Read Full Review

6/17/2021 12:00:00 AM | Google

★★★★★ Judith Steubing

Fast, efficient service. | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Vanessa Padilla

Worst service ever! Very rude | Read Full Review

6/14/2021 12:00:00 AM | Google

★★★★★ Jorge Sanchez

Wanted to buy a car, but they are not competitive with vehicle trade-in value. Also, additional options added to vehicle that are not reflective of their online price. | Read Full Review

6/13/2021 12:00:00 AM | Google

★★★★★ April Carrillo

Absolutely the BEST!!!! Five stars across the boards Andrea always go above and beyond when it comes to customer service. I left Alamo heights because of their service and I am glad I did. Andrea and the team always make sure that we are taken care of in a timely manner. I have referred my mom, my aunt and uncle over because of her. | Read Full Review

6/11/2021 12:00:00 AM | Google

★★★★★ zsx zhang

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6/8/2021 12:00:00 AM | Google

★★★★★ Cynthia Webb

Always taken care by Ariel schedule an appointment my car has recall and was given a loaner.Thank you Ariel | Read Full Review

6/8/2021 12:00:00 AM | Google

★★★★★ Rene Rodriguez

Great place | Read Full Review

6/7/2021 12:00:00 AM | Google

★★★★★ Joseph Ballesteros

Amazing experience! Julie Flores was an amazing rep. She helped me and never pressured me and helped me pick the right VW for me. | Read Full Review

6/5/2021 12:00:00 AM | Google

★★★★★ William Christiansen

Excellent service experience. We always bring our car to Ancira. With over 100,000 miles, they provide great service. We are very please to return. We are recognized and welcomed and our car continues to run well. | Read Full Review

6/4/2021 12:00:00 AM | Google

★★★★★ Miranda M

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6/3/2021 12:00:00 AM | Google

★★★★★ Kind Lady

Bought a vehicle from them. | Read Full Review

6/1/2021 12:00:00 AM | Google

★★★★★ franklin aranel

Had multiple services done with my Jetta all with no issues as far as service and all done in good time. And just want to add that my car had a factory warranty specific to my car that I wasn't even aware of that took care of the issue I had. Thank you Abraham Diaz! Little details like that makes a big difference and very much apprec | Read Full Review

6/1/2021 12:00:00 AM | Google

★★★★★ Kiefer Dutton

Chris Brown is one of the best salesman I’ve come across at any car dealership!!! He’s very knowledgeable about the vehicles, even the used non-VW, ones we looked at, and bought. He is also very patient, we had three kids with us the whole time. And lastly, he is very personable. We enjoyed the shopping experience very much because o | Read Full Review

5/27/2021 12:00:00 AM | Google

★★★★★ Kdutton33

Chris Brown is one of the best salesman I’ve come across at any car dealership!!! He’s very knowledgeable about the vehicles, even the used non-VW, ones we looked at, and bought. He is also very patient, we had three kids with us the whole time. And lastly, he is very personable. We enjoyed the shopping experience because of him! Tha | Read Full Review

5/27/2021 12:00:00 AM | DealerRater

★★★★★ Ruster 2500

un servisio exselente sobre todo el señor lechuga | Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ pete jones5846

My first time getting a vehicle and Craig Lexvold helped me every step of the way. Im so glad I decided to go along with Ancira, I love my new car and I'm so thankful for yall. | Read Full Review

5/22/2021 12:00:00 AM | Google

★★★★★ Lisa Salinas

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5/22/2021 12:00:00 AM | Google

★★★★★ Leslie Pena

I got brand new car for free. | Read Full Review

5/20/2021 12:00:00 AM | Google

★★★★★ robin koska

I went to Ancira Volkswagen to look at a 2018 Toyota Highlander. My husband and I were met there by CRAIG LEXVOLD. While the dealership was clearly busy, Craig spent the afternoon with us making sure we were well informed about all the features of the vehicle I was interested in purchasing. He not only made the sale but he made fri | Read Full Review

5/20/2021 12:00:00 AM | Google

★★★★★ humberto alvarez

I might have to go back,Because I noticed kind of oil leak underneath,Maybe the Technician didn’t tighten enough the oil screw | Read Full Review

5/20/2021 12:00:00 AM | Google

★★★★★ Jago

Thank you, Mike Young for helping me get into my new car | Read Full Review

5/19/2021 12:00:00 AM | Google

★★★★★ KhaRaven Guevara

After watching this video, I would never do business with them. They scammed a poor girl out of her car | Read Full Review

5/18/2021 12:00:00 AM | Google

★★★★★ Karla Madrigal

My family and I had a great experience buying our VW Passat with Chris Brown! He was very attentive and and answered all of our questions. Definitely will recommend him as an awesome customer care representative— he knows how to make everyone feel comfortable and confident! | Read Full Review

5/16/2021 12:00:00 AM | Google

★★★★★ Moises Quiroz

My wife and I both came in on certain times looking for a vehicle and hoping to get a deal. Now on both occasions our sales man Chris Brown went above and beyond to find a vehicle for us and it was the ones we actually wanted. Unlike others he fights for the price you want and will stay there until you’re comfortable with the offer. | Read Full Review

5/16/2021 12:00:00 AM | Google

★★★★★ Andy Kinsey

Julie is amazing sales rep | Read Full Review

5/15/2021 12:00:00 AM | Google

★★★★★ Annelise Saint-Vincent

After years of horrible VW service at another dealer in the SA area, I'm so happy I stumbled upon this hidden gem (Ancira VW)! This is the VW service department in the San Antonio area everyone should use! Abraham is the service representative I've used and he is incredibly thorough, taking time to answer any and all questions. Altho | Read Full Review

5/15/2021 12:00:00 AM | Google

★★★★★ b baptiste

Edited with update - This is the best dealership & service for VW. Unfortunately I relocated out of SA to the DFW area, the VW dealerships/service departments are no where near as wonderful as Ancira. Great Dealership, very fair when buying a car, wonderful experience. | Read Full Review

5/12/2021 12:00:00 AM | Google

★★★★★ Vetech Business Services, LLC

This is a great place to buy a VW Golf. Ask for Joe, he is fantastic with helping you get the car you want. There is not enough stars to give this person. He really make you feel like you are the only person as he is speaking with you and your family. | Read Full Review

5/10/2021 12:00:00 AM | Google

★★★★★ Jesus Garza

Great and fast service! | Read Full Review

5/3/2021 12:00:00 AM | Google

★★★★★ Donna Barry

Awful looking for other service options. | Read Full Review

5/3/2021 12:00:00 AM | Google

★★★★★ Priscilla Garcia-Meier

Facts: Sales person was great. Be prepared to have to haggle because the online posted price is not the price you are given once you are at the dealer. They have a lot of "add-ons" which are not disclosed until you are actually ready to close the deal. This is in no way is the fault of the sales staff but they end up having to be t | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ Fernanda Ramos

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4/29/2021 12:00:00 AM | Google

★★★★★ Tony Weatherington

Ancira volkswagon is an amazing place to purchase a vehicle. Stephanie in sales has gone above and beyond to take care of my wife and I. I would give this place 5 starts but unfortunately, our experience wasn't ideal when it came to actually purchasing the vehicle. We had to wait at least 2 hours between deciding what we wanted and s | Read Full Review

4/29/2021 12:00:00 AM | Google

★★★★★ Jo Ann Hendley

Chris Brown is the best car man I have ever worked with. Mike Young worked hard to get us a deal! Thank you! | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Edward Ager

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4/26/2021 12:00:00 AM | Google

★★★★★ Mario Ferron

Bought two VW Tiguans. I've had nothing but problems with these two cars, from electronics to transmission. Everything is cheaply made. Then they did recalls on both, and the engines keep shutting down. They tried to fix then, and today the engine keeps shutting down. I understand if I got one lemon car, but two???? When you call the | Read Full Review

4/25/2021 12:00:00 AM | Google

★★★★★ Michael Arispem uy

They are quick, efficient, and up front about prices. A very professional experience! | Read Full Review

4/24/2021 12:00:00 AM | Google

★★★★★ Nathaniel Robinson, Jr.

They fixed my issue and provided good customer service! | Read Full Review

4/20/2021 12:00:00 AM | Google

★★★★★ Marvin Corothers

Well I keep taking my vehicle back for the same thing. It fails to start when I need it most. | Read Full Review

4/20/2021 12:00:00 AM | Google

★★★★★ Alma Garcia

They are considerate and fast. Highly recommend them | Read Full Review

4/19/2021 12:00:00 AM | Google

★★★★★ Robert Cardenas

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4/15/2021 12:00:00 AM | Google

★★★★★ Brian Son

People were nice and espcially my dealer(craig) was really great person. He was really nice and respectful. He also gave great information about I didn't know and he washed car for me when I visit again.???? | Read Full Review

4/14/2021 12:00:00 AM | Google

★★★★★ James Adams

Very good customer service | Read Full Review

4/9/2021 12:00:00 AM | Google

★★★★★ XxStKxGuyxX XxStKxGirlxX

I would not buy or or try to take your old or used VW from or to Ancira Volkswagen of San Antonio cause when I did it & I am a vw owner as well n the service I received was not good at all & about there work & what they try to charge me for a diagnosis fee for something I already told them what was wrong with the car and then still d | Read Full Review

4/9/2021 12:00:00 AM | Google

★★★★★ Julie Ward

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4/8/2021 12:00:00 AM | Google

★★★★★ Chad Belcher

Had a great experience, an amazing deal for a new car. Literally no worries for 80k miles . Just put gas in it. Stephanie was a very nice and helpful sale's person. I recommend dealing with her. She is not pushy or trying to up sale you. Simple as going in and telling her your budget and expected monthly payment and leave getting | Read Full Review

4/8/2021 12:00:00 AM | Google

★★★★★ joann howard

I will never return to this dealership Charge me$75 Diagnostic test.I already knew the problem was my window so I paid $75.00 fee now both front windows not going up.The work they say needed done i already had done at another dealership.OUT OF $75...NO WORK DONE.....The work THEY SAY I NEEDED JUST GOT CHECKED OUT.!!DIDNT NEED BUT HAV | Read Full Review

4/6/2021 12:00:00 AM | Google

★★★★★ joann howard

I will never return to this dealershipCharge me4$75Diagnostic test.I already knew the problem was my window so I paid $75And | Read Full Review

4/5/2021 12:00:00 AM | Google

★★★★★ jake middleton

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4/5/2021 12:00:00 AM | Google

★★★★★ Adan Munoz

Everyone is always so prompt, courteous and professional. We switched to Ancira from another VW dealership and are now on our 4th vehicle from them. From the sales staff to the service department, top of their game! | Read Full Review

4/3/2021 12:00:00 AM | Google

★★★★★ Justin Wyms

My first time here was exceptional. I got an oil change and was treated with kindness along with very informational conversations. I highly recommend this team to take care of you while your on the road! Thank you | Read Full Review

4/3/2021 12:00:00 AM | Google

★★★★★ Monica H

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4/2/2021 12:00:00 AM | Google

★★★★★ Louis J Benavides

Very friendly | Read Full Review

4/2/2021 12:00:00 AM | Google

★★★★★ Mac G

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4/1/2021 12:00:00 AM | Google

★★★★★ Oscar Zepeda

It was the best experience I've ever had buying a car our salesman Marc Petersen went above and beyond with not only his customer service but with trying to get us the best deal he possibly could if your looking for a new car I very highly recommend talking to Marc I promise you that you will leave with a great deal and a huge smile | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Sonya Reyna

I had the best buying experience with Craig at Ancira Volkswagen. Craig was very informative and helpful. Never pushy. Also Mike the finance guy is amazing with his numbers. | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Franchette Dyer

Had a great variety of golfs. Is not open on Saturday. | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ shonna mess

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3/27/2021 12:00:00 AM | Google

★★★★★ Richard Jimenez

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3/26/2021 12:00:00 AM | Google

★★★★★ Ashley Hilliard

Amazing | Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Justeen Peoples

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3/24/2021 12:00:00 AM | Google

★★★★★ Creation464

Walked in ready to find a new car a woman approached me immediately and she was not slightly helpful at all. The first thing she did was show me prices based on credit and income information and basically told me I would be paying above average on any 2021 - 2020 car. I showed her a picture of a vehicle I had found online and she tol | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ Devin Link

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3/19/2021 12:00:00 AM | Google

★★★★★ DONALD Roath

Talk to Stephanie Dontao at Ancira VW . She is very way going no pressure to buy and will take her time to get you what you want . Thank you Stephanie Dontao my wife and myself love the new Atlas. This has been the best hands down car buying experience ever. I will definitely be going back whenever I need another vehicle or sending a | Read Full Review

3/19/2021 12:00:00 AM | Google

★★★★★ 311broncos

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3/17/2021 12:00:00 AM | Google

★★★★★ Ariadne Garcia

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3/16/2021 12:00:00 AM | Google

★★★★★ Michael Bocanegra

Took my car VW Passat in for a 60,000 mile inspection and found out I needed some pricier work done on the car. I was pretty sure that I had bought an extended warranty 4 1/2 years and three states ago that should have covered it. I told my point of contact Derrick and he looked into it. When I was getting ready to leave he said h | Read Full Review

3/15/2021 12:00:00 AM | Google

★★★★★ Christina Vela

I cannot say enough great things about the excellent customer service I received from Craig Lexvold. He made the car buying experience easy and comfortable. If the review was only on him I would have given 5 stars. The manager Tom was also great. The 3 stars comes from Mike in finance. He appeared to be in a bad mood from the momen | Read Full Review

3/13/2021 12:00:00 AM | Google

★★★★★ Rosemary Gómez

Thank you for always taking care of my needs! I just wish shuttle ran more often or loan vehicles would be available, but nonetheless- I’m one happy customer ?? | Read Full Review

3/12/2021 12:00:00 AM | Google

★★★★★ Cecilia Porras

Spoke to many other places, and at the end everything they said happened to be lies. Came with Chris, and he was up front from the beginning. Him and his team worked hard to get me into a car I would've never imagined myself in, and at a great monthly price. | Read Full Review

3/12/2021 12:00:00 AM | Google

★★★★★ Mimi Mimi

Complete disaster...Sales representative Humberto Herb Lechuga does not by any means represent and/or displays what Ancira Volkswagen of San Antonio stands for. Mr. Humberto Herb Lechuga was unprofessional, abrasive, and sadly lacks work ethics along with GSM Javier Romero. I clearly stated to GSM Javier Romero that Mr. Humberto Her | Read Full Review

3/12/2021 12:00:00 AM | Google

★★★★★ Avery Williams

Really nice big place to shop for a Volkswagen I walked around and enjoyed looking at all the new cars they are so pretty | Read Full Review

3/8/2021 12:00:00 AM | Google

★★★★★ Israel Laija

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3/8/2021 12:00:00 AM | Google

★★★★★ Drake Faulk

Similar to any other VW, service was kind of insane. I scheduled an appointment as I usually do, but soon realized that it's a system that is possibly just in effect to make you feel like you're going to get in and out quickly. I waited a little over 2 hours for an oil change and once I saw my car ready, waited 10 minutes to get some | Read Full Review

3/7/2021 12:00:00 AM | Google

★★★★★ Jeanette Weir

I would read this whole thing if I was you. It’s long but buying a car is a serious purchase and it’s great to have good people on your side. I had a wonderful experience with this business. Especially with Julie. She was my person and guided me throughout the whole process. I am a veteran who has PTSD, anxiety, and a few other diag | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Danette DeHay

I was welcomed by service writer Jesse Salas when I arrived for my appointment and he personally took car of minor issues with my car and handled the recall and oil change with the greatest care and professionalism. | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ joey schmeisser

Horrible customer service | Read Full Review

3/5/2021 12:00:00 AM | Google

★★★★★ Nightskygal

It was really convenient to get an oil change. Ariel took care of everything and explained the charges on my invoice. He even got my car washed! Super fast and friendly service. | Read Full Review

3/2/2021 12:00:00 AM | Google

★★★★★ Ozgur Satilmis

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2/26/2021 12:00:00 AM | Google

★★★★★ burrojack

Ancira VW is a great dealer, they treat you with respect and get things done the right way the first time, unlike other dealers! | Read Full Review

2/25/2021 12:00:00 AM | Google

★★★★★ Lamar Rawles

Great experience. Craig the salesman was great and helpful. Michael the finance rep really helped, got me a lower rate and took care of all my needs. Derrick in service was a big help, took care of some items I wanted added with excellence... overall a great experience. | Read Full Review

2/25/2021 12:00:00 AM | Google

★★★★★ show later!!!! singmama

Derrick from service was, "AMAZING"! I'm a loyal Volkswagen customer 4life because of DERRICK and your awesome team. Thank u Volkswagen! | Read Full Review

2/15/2021 12:00:00 AM | Google

★★★★★ Paty Tovilla

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2/9/2021 12:00:00 AM | Google

★★★★★ F M

Great sales experience. Mostly good finance one. | Read Full Review

2/6/2021 12:00:00 AM | Google

★★★★★ Tomas Barrera

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2/4/2021 12:00:00 AM | Google

★★★★★ Tony Corey

Chris Brown is a great sales person he showed my wife all the features of the vehicle and made the process quick and easy if looking for a vehicle at Ancira VW ask for Chris he will take care of you. | Read Full Review

2/2/2021 12:00:00 AM | Google

★★★★★ Jay Eagle

Will not be returning to this business for service or vehicle purchase for many reasons and will never again own a VW! | Read Full Review

2/2/2021 12:00:00 AM | Google

★★★★★ Javier Torres

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1/30/2021 12:00:00 AM | Google

★★★★★ David Cleckler

It was a great experience! I had particular needs, and they accommodated each one exceptionally well! A great place to shop! Sales and finance all great! | Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Israel Laija

I truly wanted to write a good review for this place, but due to the poor customer service, lack of promises and terrible communication I have no other choice but to leave an honest and unbiased opinion of this place and what I've gone through with these people. I bought a 2015 VW Jetta from Julio (no longer there) and the only reas | Read Full Review

1/29/2021 12:00:00 AM | Google

★★★★★ BRYDENT MOBILE DENT REPAIR

Great service all around, Mike Rosas and Jose Guzman took great care of us. They helped us find the right vehicle for our budget and had us in and out in about three hours which is tough to do with a big purchase like a car. Definitely have my highest recommendation possible! | Read Full Review

1/27/2021 12:00:00 AM | Google

★★★★★ Chryselle Lopez

Siempre son rápidos no te hacen perder tiempo y te dan opciones | Read Full Review

1/25/2021 12:00:00 AM | Google

★★★★★ April Marie

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1/24/2021 12:00:00 AM | Google

★★★★★ DeLeon Boys DeLeon

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1/23/2021 12:00:00 AM | Google

★★★★★ Angélica M. Padrón

I can't say enough wonderful things about coming to get my Volkswagen Passat serviced here. I walk in and it feels like home and the service advisors are like family. Jesse Salas and Derrick Mercer are THE BEST! Friendly, honest, knowledgeable and fun to talk to. I trust them to tell me things just like they are and look out for my | Read Full Review

1/22/2021 12:00:00 AM | Google

★★★★★ Eric

Just your ordinary Bait-and-Switch tactic dealership. If you are looking at their website, be prepared to factor in about 25%+ in fees not advertised. Finance department is SLOW, took them 3 days to reach out and then lied about having tried to call. Very ill-prepared for operations by proxy, and we're coming up on a year in the CO | Read Full Review

1/21/2021 12:00:00 AM | Google

★★★★★ Kermit Koester

Came in for annual maintenance. No appointment necessary; and, no wait time to get service at ServiceExpress. My car ready in record time. Service rep., Abraham, very courteous and knowledgeable. Items were checked and approved that I had overlooked. Very satisfactory experience. A primary reason for my buying two Volkswagens from An | Read Full Review

1/17/2021 12:00:00 AM | Google

★★★★★ Angel Vega

They Inflate the prices for their benefit. They say one thing and do the opposite. Long wait after they called us in saying everything was done. We ended up not getting the vehicle. | Read Full Review

1/17/2021 12:00:00 AM | Google

★★★★★ stena moody

Quick,safe and friendly service | Read Full Review

1/13/2021 12:00:00 AM | Google

★★★★★ Holly Penter

I had my first service appointment on Saturday and they were awesome. They did the recall and oil change even though I wasn't quite at 10,000 miles. It was worth the 2 hour drive to not have to deal with the local VW dealership. The staff was very friendly and helpful. The wait time wasn't too bad either. | Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Charles Ziegler

Great dealership with awesome sales people that work to help you drive away with a vehicle. | Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Morgan Rash

I went in for an oil change today and got the complimentary car wash, their detailers did an amazing job! I just got back from a road trip and my car was disgusting from driving so far plus it had had a tire thrown at it which left rubber all over my hood and windshield. They removed almost all of it! | Read Full Review

1/11/2021 12:00:00 AM | Google

★★★★★ Jason Miranda

Andrea, my service advisor, did what 2 others stores couldn’t. She scheduled me immediately. Others store were 1 month out on appointments. Not only that, her team was able to address all of my concerns and now my car is running great. She kept me in the loop every step of the way and provided a great experience. | Read Full Review

1/11/2021 12:00:00 AM | Google

★★★★★ Jennifer Bustamante

The dealership its self is great. But I feel like the service department was horrible. I went today to get an oil change and online on their website said they honor coupons from competitor dealerships. So I walk in and show them a coupon I had from a Chevrolet dealer and they refused to take the coupon and honor the add they were adv | Read Full Review

1/9/2021 12:00:00 AM | Google

★★★★★ Mark Padilla

Ancira Volkswagen San Antonio on bandera for service work was the worst experience I've had taking a vehicle in for service. First, this place was not friendly in inviting you in, nor did they possess any morale in this work place. Took my car in for oil change and alignment because at purchase it wasn't completed. Took over 3 hours | Read Full Review

1/8/2021 12:00:00 AM | Google

★★★★★ amos diaz

After getting second opinion from a different mechanic.. seeing along side the second opinion mech. I could see that none of the parts that iPac recommended did not need to be changed and all it needed was to put more coolant in radiator . I almost like other Nissan owners could have been ripped off several hundred dollars .. There | Read Full Review

1/7/2021 12:00:00 AM | Google

★★★★★ Dylan Hoopes

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12/30/2020 12:00:00 AM | Google

★★★★★ Charles Ziegler

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12/30/2020 12:00:00 AM | Google

★★★★★ Norma Rodriguez

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12/29/2020 12:00:00 AM | Google

★★★★★ Tony Bowman

Courteous people | Read Full Review

12/29/2020 12:00:00 AM | Google

★★★★★ Malcolm Blackwell

Great service. Attentive and caring sales, service, and finance people! Special shout out to Chris Brown. he is a Master when it comes to the knowledge of the VW line of vehicles. | Read Full Review

12/22/2020 12:00:00 AM | Google

★★★★★ Maria Esther Saldivar

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12/19/2020 12:00:00 AM | Google

★★★★★ Brandon Boltz

Came to get my tire repairs. Spent TWO AND A HALF HOURS on a Friday night in the waiting. Unbelievable. It should have taken 15 minutes. UNBELIEVABLE. | Read Full Review

12/18/2020 12:00:00 AM | Google

★★★★★ Rebekah Holder

These guys work fast and efficiently. They are also very nice and made my wait at the dealership very pleasant. Both me and my VW Alltrack are very pleased with Ancira VW's work and their great staff! | Read Full Review

12/17/2020 12:00:00 AM | Google

★★★★★ Joseph Burke

Best Service thanks Abraham | Read Full Review

12/17/2020 12:00:00 AM | Google

★★★★★ Benjamin Perales

Fantastic Experience! Ariel Hernandez is phenomenal. A model employee - genuine great customer service! I had my 50K and car show room detailed, paid a pretty penny but with partners like Ariel, worth every penny. I wouldn't take my vehicle anywhere else. | Read Full Review

12/17/2020 12:00:00 AM | Google

★★★★★ Becky R Olveda

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12/17/2020 12:00:00 AM | Google

★★★★★ Mike Kerver

Another great experience and our thanks to Derrick for his above and beyond customer service! | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Adriana Leon

Great pickup purchase experience. My husband and I had been loyal clients at Red McCombs before choosing this dealership but the price difference was huge! Ancira had the best mileage on the vehicle we wanted! It was a great experience and the price was unbeatable. Chris even had our vehicle cleaned up before we drove it home so I be | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Diana Leonard

We bought our VW Passat at the Alamo Heights dealership in 2012, however, the Ancira dealershiip on bandera has always done an excellant job and given us high class service. I would select this dealership when I am ready to purchase a new car. I appreciate the service department. Thank you! | Read Full Review

12/13/2020 12:00:00 AM | Google

★★★★★ Miguel

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12/7/2020 12:00:00 AM | Google

★★★★★ Laura Kim

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12/5/2020 12:00:00 AM | Google

★★★★★ Crystal Chapa

Mr. Craig did an amazing job trying to find me the best price and payment plan for my purchase. He was right when he said he could beat any dealership price. It was a smooth and easy process and he even delivered the car in person 2 hrs away from SA. He gave me and my step dad very good customer service. Highly recommend. Thank you C | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Eric Kim

Outstanding Service from Ariel Hernandez | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Melissa D

Friendly associates, very professionals. | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Aubrey West

Great car buying experience. I did my research before choosing this dealership. I searched other Volkswagen dealerships in the central Texas area. I was willing to go anywhere that had the best deal on the car I wanted. Ancira had the best! Along with a great deal they were no hassle for service. It was a great and easy experience. P | Read Full Review

12/1/2020 12:00:00 AM | Google

★★★★★ Madison Leiker

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12/1/2020 12:00:00 AM | Google

★★★★★ Duber M

We stopped by this dealer to see one of the cars we were interested in. We were greeted and helped by Stephanie D. Who was kind, professional and knowledgeable on the car. She shared facts and experience with the brand and helped us find the proper car and trim level. She even was available over the phone and email providing answers | Read Full Review

11/29/2020 12:00:00 AM | Google

★★★★★ Michael Fierro

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11/27/2020 12:00:00 AM | Google

★★★★★ JoeMason1981

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11/23/2020 12:00:00 AM | Google

★★★★★ Christian Medina

Customer service is always amazing here! | Read Full Review

11/18/2020 12:00:00 AM | Google

★★★★★ Huey McCutchen Jr

The service department gets 25 Star's ?? 1st Class Team. | Read Full Review

11/17/2020 12:00:00 AM | Google

★★★★★ C2VinylBoutique Carmen Mendiola

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11/17/2020 12:00:00 AM | Google

★★★★★ F M

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11/16/2020 12:00:00 AM | Google

★★★★★ The Lion's Den

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11/4/2020 12:00:00 AM | Google

★★★★★ Ubaldo Gomez

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11/4/2020 12:00:00 AM | Google

★★★★★ Eleden Benavides

Miguel was such a great salesman to deal with. All questions answered and he was very patient and explained everything in detail | Read Full Review

11/2/2020 12:00:00 AM | Google

★★★★★ Michael Esquivel

It was refreshing to walk into a dealership and have them genuinely be there for YOUR needs. I went in with set goals and numbers and Miguel made it happen. Everyone there was extremely friendly and down to earth. My thanks to them for making a big purchase go as smooth as possible. | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Gina Winfield

This was the most pleasant car buying experience I have ever had! Julie Flores went above and beyond in every way to assist me with purchasing my first VW. She came to my home so that I could test drive a vehicle and not have to miss time from work since I work from home. Julie answered all of my questions with a smile and always fol | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Lilia C.

Just bought a new Jetta from Chris Urbina at Ancira VW. This is our second vehicle purchase from Chris and our third vehicle purchase from Ancira VW in the last fifteen years! We highly recommend buying from Chris! | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Don Noah

Chris Brown was excellent to work with. This was a contactless purchase due to COVID and he was very cooperative with our safety concerns. He took care of all our requests in a very professional manner. Chris took the time to show us details of the Tiguan making sure we were completely satisfied before leaving the dealership. The fin | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Jon Orozco

Andrea is awesome ?? in service | Read Full Review

10/31/2020 12:00:00 AM | Google

★★★★★ Rachel Trevino

We worked with Stephanie Donato on a recent vehicle purchase and she was amazing. She took every step to make sure the process went smooth and quick. She even brought the car to our home to test drive, and was able to do all the financing paperwork from our home. Thank you to Stephanie and the entire Ancira VW team for all the great | Read Full Review

10/31/2020 12:00:00 AM | Google

★★★★★ Maria Tejeda

Had a wonderful experience thanks to Chris Brown, he went the extra mile to provide a great service. | Read Full Review

10/28/2020 12:00:00 AM | Google

★★★★★ Kenneth Evans

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10/28/2020 12:00:00 AM | Google

★★★★★ Edgar Laurel

Jose Guzman at Ancira Volkswagen is very knowledgeable about the vehicles sold there at Ancira Volkswagen. He has a great friendly can do attitude. I would definitely go looking for him on my next vehicle purchase. | Read Full Review

10/26/2020 12:00:00 AM | Google

★★★★★ mastiger76

I have an amazing experience with the customer service and the staff always willing to help you and give you the best price. Special thanks to José Guzmán for the customer service. | Read Full Review

10/26/2020 12:00:00 AM | Google

★★★★★ daniel almaraz

Got my oil change today. Waited almost an hour, but they did give a free car wash and didn't try to push anything i didn't need. Very satisfied. | Read Full Review

10/26/2020 12:00:00 AM | Google

★★★★★ sonia arellano

My experience was great. Customer service Technician is always pleasant. Reasonable amount of time on getting the car serviced. Friendly... Courteous and professional. | Read Full Review

10/24/2020 12:00:00 AM | Google

★★★★★ Ron Craw

Yesterday I took my car to get the 40,000 mile scheduled maintenance done. I asked the tech to also check the windshield washer jet that wasn't working. I got the car back and nothing was done to fix the washer jet. They also used to offer free tire rotation with service but my tires were not rotated this time. I'm not sure if they a | Read Full Review

10/24/2020 12:00:00 AM | Google

★★★★★ Jesus Cazares

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10/22/2020 12:00:00 AM | Google

★★★★★ Alisa Gregory

Really good working with Alex when I was shopping for a new car. Very low key, low pressure. Ancira is very in tune with current COVID guidelines which I appreciated. Maybe they could consider shifting the financing to over the phone or by email to take it a step further, but that’s as much for their employees as for the customer. J | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ Catalina Yanes

My salesmen Joe went above and beyond to get me into the car I wanted and made sure I knew every feature my car had before I left the lot! I LOVE my new 2021 Atlas and and very happy with the team here at Ancira Volkswagen. | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ MONICA CLARK

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10/19/2020 12:00:00 AM | Google

★★★★★ Edelmira Zavala

Mr. Guzman was a big help. He helped me by doing everything to get this car. I recommend him to my family and friends. Thank you very much Mr. Jose Israel Guzman. | Read Full Review

10/18/2020 12:00:00 AM | Google

★★★★★ Tommy Biggins III

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10/18/2020 12:00:00 AM | Google

★★★★★ Andie Perez

Jose was extremely helpful and was able to get my family the tiguan we wanted! Great customer service and very attentive! We even had the car delivered to laredo! | Read Full Review

10/17/2020 12:00:00 AM | Google

★★★★★ Jessica Shelley

I brought my Tiguan here after a different VW dealership had it for 2 days and had done nothing with it. Andrea checked me in and handed me the keys to a loaner car within minutes. She even fought for me with yet another VW dealership because that had not completed the previous repairs correctly. This is the ONLY VW service departmen | Read Full Review

10/16/2020 12:00:00 AM | Google

★★★★★ Prissy Rodriguez

I really was glad the team at Ancira was so patient with us since i was going back and forth. When I couldn’t make it work, they went above and beyond to find a solution for me and also the features I wanted. Thank you for all the hard work you do and checking in on me. | Read Full Review

10/16/2020 12:00:00 AM | Google

★★★★★ Carlos Reyes

Thank you, Miguel, for the good service and help acquire my new Jetta 2020, I like my new car, thanks again. | Read Full Review

10/16/2020 12:00:00 AM | Google

★★★★★ Adrian Robles

Just went to VW on Bandera after bringing the part I needed and showing them my concerns.. the charge pipe form the intercooler to the turbo felt very week as if any boost was put on it like the 8 psi the turbo from factory is set to it would pinch and not function correctly. So the gentleman at the counter touched it said yeah you m | Read Full Review

10/13/2020 12:00:00 AM | Google

★★★★★ Ana Reyes

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10/10/2020 12:00:00 AM | Google

★★★★★ Cesar Cantu

Purchased a Passat, this was a great and smooth purchase, genuine service from my seller Albert whom made everything possible in a short time walk in and left with my new car. Explained very well and I hope to make future purchases. Thank you Ancira and Albert!! | Read Full Review