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★★★★★ stena moody

Quick,safe and friendly service | Read Full Review

1/13/2021 12:00:00 AM | Google

★★★★★ Holly Penter

I had my first service appointment on Saturday and they were awesome. They did the recall and oil change even though I wasn't quite at 10,000 miles. It was worth the 2 hour drive to not have to deal with the local VW dealership. The staff was very friendly and helpful. The wait time wasn't too bad either. | Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Charles Ziegler

Great dealership with awesome sales people that work to help you drive away with a vehicle. | Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Morgan Rash

I went in for an oil change today and got the complimentary car wash, their detailers did an amazing job! I just got back from a road trip and my car was disgusting from driving so far plus it had had a tire thrown at it which left rubber all over my hood and windshield. They removed almost all of it! | Read Full Review

1/11/2021 12:00:00 AM | Google

★★★★★ Jason Miranda

Andrea, my service advisor, did what 2 others stores couldn’t. She scheduled me immediately. Others store were 1 month out on appointments. Not only that, her team was able to address all of my concerns and now my car is running great. She kept me in the loop every step of the way and provided a great experience. | Read Full Review

1/11/2021 12:00:00 AM | Google

★★★★★ Jennifer Bustamante

The dealership its self is great. But I feel like the service department was horrible. I went today to get an oil change and online on their website said they honor coupons from competitor dealerships. So I walk in and show them a coupon I had from a Chevrolet dealer and they refused to take the coupon and honor the add they were adv | Read Full Review

1/9/2021 12:00:00 AM | Google

★★★★★ Mark Padilla

Ancira Volkswagen San Antonio on bandera for service work was the worst experience I've had taking a vehicle in for service. First, this place was not friendly in inviting you in, nor did they possess any morale in this work place. Took my car in for oil change and alignment because at purchase it wasn't completed. Took over 3 hours | Read Full Review

1/8/2021 12:00:00 AM | Google

★★★★★ amos diaz

After getting second opinion from a different mechanic.. seeing along side the second opinion mech. I could see that none of the parts that iPac recommended did not need to be changed and all it needed was to put more coolant in radiator . I almost like other Nissan owners could have been ripped off several hundred dollars .. There | Read Full Review

1/7/2021 12:00:00 AM | Google

★★★★★ Dylan Hoopes

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12/30/2020 12:00:00 AM | Google

★★★★★ Charles Ziegler

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12/30/2020 12:00:00 AM | Google

★★★★★ Norma Rodriguez

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12/29/2020 12:00:00 AM | Google

★★★★★ Tony Bowman

Courteous people | Read Full Review

12/29/2020 12:00:00 AM | Google

★★★★★ Malcolm Blackwell

Great service. Attentive and caring sales, service, and finance people! Special shout out to Chris Brown. he is a Master when it comes to the knowledge of the VW line of vehicles. | Read Full Review

12/22/2020 12:00:00 AM | Google

★★★★★ Maria Esther Saldivar

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12/19/2020 12:00:00 AM | Google

★★★★★ Brandon Boltz

Came to get my tire repairs. Spent TWO AND A HALF HOURS on a Friday night in the waiting. Unbelievable. It should have taken 15 minutes. UNBELIEVABLE. | Read Full Review

12/18/2020 12:00:00 AM | Google

★★★★★ Rebekah Holder

These guys work fast and efficiently. They are also very nice and made my wait at the dealership very pleasant. Both me and my VW Alltrack are very pleased with Ancira VW's work and their great staff! | Read Full Review

12/17/2020 12:00:00 AM | Google

★★★★★ Joseph Burke

Best Service thanks Abraham | Read Full Review

12/17/2020 12:00:00 AM | Google

★★★★★ Benjamin Perales

Fantastic Experience! Ariel Hernandez is phenomenal. A model employee - genuine great customer service! I had my 50K and car show room detailed, paid a pretty penny but with partners like Ariel, worth every penny. I wouldn't take my vehicle anywhere else. | Read Full Review

12/17/2020 12:00:00 AM | Google

★★★★★ Becky R Olveda

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12/17/2020 12:00:00 AM | Google

★★★★★ Mike Kerver

Another great experience and our thanks to Derrick for his above and beyond customer service! | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Adriana Leon

Great pickup purchase experience. My husband and I had been loyal clients at Red McCombs before choosing this dealership but the price difference was huge! Ancira had the best mileage on the vehicle we wanted! It was a great experience and the price was unbeatable. Chris even had our vehicle cleaned up before we drove it home so I be | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Diana Leonard

We bought our VW Passat at the Alamo Heights dealership in 2012, however, the Ancira dealershiip on bandera has always done an excellant job and given us high class service. I would select this dealership when I am ready to purchase a new car. I appreciate the service department. Thank you! | Read Full Review

12/13/2020 12:00:00 AM | Google

★★★★★ Miguel

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12/7/2020 12:00:00 AM | Google

★★★★★ Laura Kim

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12/5/2020 12:00:00 AM | Google

★★★★★ Crystal Chapa

Mr. Craig did an amazing job trying to find me the best price and payment plan for my purchase. He was right when he said he could beat any dealership price. It was a smooth and easy process and he even delivered the car in person 2 hrs away from SA. He gave me and my step dad very good customer service. Highly recommend. Thank you C | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Eric Kim

Outstanding Service from Ariel Hernandez | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Melissa D

Friendly associates, very professionals. | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Aubrey West

Great car buying experience. I did my research before choosing this dealership. I searched other Volkswagen dealerships in the central Texas area. I was willing to go anywhere that had the best deal on the car I wanted. Ancira had the best! Along with a great deal they were no hassle for service. It was a great and easy experience. P | Read Full Review

12/1/2020 12:00:00 AM | Google

★★★★★ Madison Leiker

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12/1/2020 12:00:00 AM | Google

★★★★★ Duber M

We stopped by this dealer to see one of the cars we were interested in. We were greeted and helped by Stephanie D. Who was kind, professional and knowledgeable on the car. She shared facts and experience with the brand and helped us find the proper car and trim level. She even was available over the phone and email providing answers | Read Full Review

11/29/2020 12:00:00 AM | Google

★★★★★ Michael Fierro

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11/27/2020 12:00:00 AM | Google

★★★★★ JoeMason1981

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11/23/2020 12:00:00 AM | Google

★★★★★ Christian Medina

Customer service is always amazing here! | Read Full Review

11/18/2020 12:00:00 AM | Google

★★★★★ Huey McCutchen Jr

The service department gets 25 Star's ?? 1st Class Team. | Read Full Review

11/17/2020 12:00:00 AM | Google

★★★★★ C2VinylBoutique Carmen Mendiola

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11/17/2020 12:00:00 AM | Google

★★★★★ F M

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11/16/2020 12:00:00 AM | Google

★★★★★ The Lion's Den

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11/4/2020 12:00:00 AM | Google

★★★★★ Ubaldo Gomez

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11/4/2020 12:00:00 AM | Google

★★★★★ Eleden Benavides

Miguel was such a great salesman to deal with. All questions answered and he was very patient and explained everything in detail | Read Full Review

11/2/2020 12:00:00 AM | Google

★★★★★ Michael Esquivel

It was refreshing to walk into a dealership and have them genuinely be there for YOUR needs. I went in with set goals and numbers and Miguel made it happen. Everyone there was extremely friendly and down to earth. My thanks to them for making a big purchase go as smooth as possible. | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Gina Winfield

This was the most pleasant car buying experience I have ever had! Julie Flores went above and beyond in every way to assist me with purchasing my first VW. She came to my home so that I could test drive a vehicle and not have to miss time from work since I work from home. Julie answered all of my questions with a smile and always fol | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Lilia C.

Just bought a new Jetta from Chris Urbina at Ancira VW. This is our second vehicle purchase from Chris and our third vehicle purchase from Ancira VW in the last fifteen years! We highly recommend buying from Chris! | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Don Noah

Chris Brown was excellent to work with. This was a contactless purchase due to COVID and he was very cooperative with our safety concerns. He took care of all our requests in a very professional manner. Chris took the time to show us details of the Tiguan making sure we were completely satisfied before leaving the dealership. The fin | Read Full Review

11/1/2020 12:00:00 AM | Google

★★★★★ Jon Orozco

Andrea is awesome ?? in service | Read Full Review

10/31/2020 12:00:00 AM | Google

★★★★★ Rachel Trevino

We worked with Stephanie Donato on a recent vehicle purchase and she was amazing. She took every step to make sure the process went smooth and quick. She even brought the car to our home to test drive, and was able to do all the financing paperwork from our home. Thank you to Stephanie and the entire Ancira VW team for all the great | Read Full Review

10/31/2020 12:00:00 AM | Google

★★★★★ Maria Tejeda

Had a wonderful experience thanks to Chris Brown, he went the extra mile to provide a great service. | Read Full Review

10/28/2020 12:00:00 AM | Google

★★★★★ Kenneth Evans

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10/28/2020 12:00:00 AM | Google

★★★★★ Edgar Laurel

Jose Guzman at Ancira Volkswagen is very knowledgeable about the vehicles sold there at Ancira Volkswagen. He has a great friendly can do attitude. I would definitely go looking for him on my next vehicle purchase. | Read Full Review

10/26/2020 12:00:00 AM | Google

★★★★★ mastiger76

I have an amazing experience with the customer service and the staff always willing to help you and give you the best price. Special thanks to José Guzmán for the customer service. | Read Full Review

10/26/2020 12:00:00 AM | Google

★★★★★ daniel almaraz

Got my oil change today. Waited almost an hour, but they did give a free car wash and didn't try to push anything i didn't need. Very satisfied. | Read Full Review

10/26/2020 12:00:00 AM | Google

★★★★★ sonia arellano

My experience was great. Customer service Technician is always pleasant. Reasonable amount of time on getting the car serviced. Friendly... Courteous and professional. | Read Full Review

10/24/2020 12:00:00 AM | Google

★★★★★ Ron Craw

Yesterday I took my car to get the 40,000 mile scheduled maintenance done. I asked the tech to also check the windshield washer jet that wasn't working. I got the car back and nothing was done to fix the washer jet. They also used to offer free tire rotation with service but my tires were not rotated this time. I'm not sure if they a | Read Full Review

10/24/2020 12:00:00 AM | Google

★★★★★ Jesus Cazares

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10/22/2020 12:00:00 AM | Google

★★★★★ Alisa Gregory

Really good working with Alex when I was shopping for a new car. Very low key, low pressure. Ancira is very in tune with current COVID guidelines which I appreciated. Maybe they could consider shifting the financing to over the phone or by email to take it a step further, but that’s as much for their employees as for the customer. J | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ Catalina Yanes

My salesmen Joe went above and beyond to get me into the car I wanted and made sure I knew every feature my car had before I left the lot! I LOVE my new 2021 Atlas and and very happy with the team here at Ancira Volkswagen. | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ MONICA CLARK

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10/19/2020 12:00:00 AM | Google

★★★★★ Edelmira Zavala

Mr. Guzman was a big help. He helped me by doing everything to get this car. I recommend him to my family and friends. Thank you very much Mr. Jose Israel Guzman. | Read Full Review

10/18/2020 12:00:00 AM | Google

★★★★★ Tommy Biggins III

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10/18/2020 12:00:00 AM | Google

★★★★★ Andie Perez

Jose was extremely helpful and was able to get my family the tiguan we wanted! Great customer service and very attentive! We even had the car delivered to laredo! | Read Full Review

10/17/2020 12:00:00 AM | Google

★★★★★ Jessica Shelley

I brought my Tiguan here after a different VW dealership had it for 2 days and had done nothing with it. Andrea checked me in and handed me the keys to a loaner car within minutes. She even fought for me with yet another VW dealership because that had not completed the previous repairs correctly. This is the ONLY VW service departmen | Read Full Review

10/16/2020 12:00:00 AM | Google

★★★★★ Prissy Rodriguez

I really was glad the team at Ancira was so patient with us since i was going back and forth. When I couldn’t make it work, they went above and beyond to find a solution for me and also the features I wanted. Thank you for all the hard work you do and checking in on me. | Read Full Review

10/16/2020 12:00:00 AM | Google

★★★★★ Carlos Reyes

Thank you, Miguel, for the good service and help acquire my new Jetta 2020, I like my new car, thanks again. | Read Full Review

10/16/2020 12:00:00 AM | Google

★★★★★ Adrian Robles

Just went to VW on Bandera after bringing the part I needed and showing them my concerns.. the charge pipe form the intercooler to the turbo felt very week as if any boost was put on it like the 8 psi the turbo from factory is set to it would pinch and not function correctly. So the gentleman at the counter touched it said yeah you m | Read Full Review

10/13/2020 12:00:00 AM | Google

★★★★★ Ana Reyes

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10/10/2020 12:00:00 AM | Google

★★★★★ Cesar Cantu

Purchased a Passat, this was a great and smooth purchase, genuine service from my seller Albert whom made everything possible in a short time walk in and left with my new car. Explained very well and I hope to make future purchases. Thank you Ancira and Albert!! | Read Full Review