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Ancira Volkswagen

★★★★★(59)read reviews

6125 Bandera Rd, San Antonio, TX 78238

(210) 544-5590 Ask About Our Service Specials!

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Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Angelina Bernal
Erika was absolutely amazing and very helpful! The original vehicle I wanted ended up being sold but she was able to get me into something even better for an amazing price! She was very responsive and understood my wants. The process was so simple and easy. I can’t thank her enough for everything she did for me. Everybody was very fr | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Becky Young
Love Ancira Volkswagen. Absolutely had a great experience. Jade was excellent and so friendly. The process was seamless. I've had my car for a week now and am still in love with it!! ?? | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Sam Razban
This is my 3rd Atlas cross sport I bought in last 3 years from Ancira VW in San Antonio TX and I had great experience with my sales person Marc Peterson, he is only reason I keep going back to Ancira VW, I am hoping his manger know his Value for his dealership?? | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Normal
I’d buy a car here again. Michael from Finance and Craig from sales were great to work with. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Luis Velazquez
Mi experiencia con VW Ancira ha sido muy satisfactoria el servicio que otorgan es excelente yo he comprado2 carros en los últimos 6 meses y las 2 ocasiones me han atendido de maravilla ERIKA FIGUEROA ES UNA EXCELENTE VENDEDORA QUE DESDE EL PRIMER MOMENTO TE TOMA EN CUENTA A TUS NECESIDADES Y BUSCA LAS MEJORES OPCIONES PARA TU ADQUISI | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Gregory Langford
Don't recommend at all, my experience there was not good. I was told by the finance manager Chris Brown that I'd get 25,500 for my trade in. When the paperwork came out, it only showed 24,000. I asked where the other 1500 was and he said he was moving it around to help me with taxes. After all was said and done, I went home and looke | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Rick Prieto
Purchased a handful of cars from Ancira, 3 from Ancira VW, changing my 5 star review to 1 star. About 4k miles into my new VW the sunglass holder decided to fall open and not be closable, effectively blocking a part of the view to the rear view mirror. Took it in for service and got fixed. At about 7k miles the holder falls open ag | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Silvia Redding
Unfortunately, Kerry and Cesar at Ancira VW were not very helpful on our search for a vehicle. Kerry states "I would need you and your father to stop by to get you those numbers Im sorry" when in reality I was already speaking with a salesperson who was giving me numbers for a different vehicle. Save your time and go to another deale | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Nago Jimenez
We would like to say that our salesperson, Jade McDaniel, went above and beyond with the purchase of our new vehicle, a 2024 Volkswagen GTI 380SE this month. From our initial meeting with him which was on his day off, many test drives in different cars, trying to charge a battery on a Sunday, accommodating us with a loaner, and final | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Dillan Broesche
Bought the car a couple years ago fair service whatever it's a dealership it was reasonable. But now I've sold the car and just want a refund on gap and a service plan they are the most unhelpful bunch. Can't get anyone on the phone nobody in office to answer transferring me all around and never call back. My father also waited a yea | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Alyssa
They created a hostile work environment and fired my fiancé with false information. We do have that man on recording admitting to this btw. Don’t apply to work here. ESP if Jason is still present at this workplace. You will not find happiness here nor will you thrive and move up. | Read Full Review
9/27/2024 12:00:00 AM | Cars.com
★★★★★ Alyssa
They created a hostile work environment and fired my fiancé with false information. We do have that man on recording admitting to this btw. Don’t apply to work here. ESP if Jason is still present at this workplace. You will not find happiness here nor will you thrive and move up. | Read Full Review
9/27/2024 12:00:00 AM | DealerRater
★★★★★ Ramon Munoznuno
Today 26 September 2024, I had a 50,000 mile maintenance appointment on my 2020 Jetta. Everything went well until I was handed my keys and the invoice of the work completed. I knew that my washer fluid was out prior to brining my vehicle for maintenance to VW Ancira. As I inspected the work done, I noticed that in the invoice it said | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Brian Sweda
Service advisor was very helpful. Helped me connect my extended warranty to my vehicle for future needs. Made sure I had a prompt ride to and from Ancira as my vehicle was being repaired. | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Adem Baykn
Look out the service ‘ they did half ass job on my battery replacement ‘then when I called back they said I should have checked the see if they did it right before I left’ now why should I I inspect the freaking their professional technicians??? | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ David Kibbe
I came to Ancira for a brakes and a new battery I was told to be at the dealership at 7:45 AM, but I arrived at 7:55 AM due to traffic. I was informed that it was not a problem and that the car would be fixed in about two hours. At 10:00 AM, I was brought out the estimate, which I approved. I was told it would take about an hour. A | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ sartusa
This dealership goes above and beyond to assist all of our Military customers here at OMSC! Marc Perterson is very personable and kind, 10/10! :) | Read Full Review
9/5/2024 12:00:00 AM | Cars.com
★★★★★ sartusa
This dealership goes above and beyond to assist all of our Military customers here at OMSC! Marc Perterson is very personable and kind, 10/10! :) | Read Full Review
9/5/2024 12:00:00 AM | DealerRater
★★★★★ Sabrina Artusa
This dealership goes above and beyond for our Military customers here at OMSC! Marc Petersen is very kind and helpful. 10/10! | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Eddie Brhellan
Where to start...??? Well, my life is a post-divorce wreck. Both my background and credit history are just a clear example of how someone can maliciously hurt your life... Not here for drama or a soul-breaking novel, but just a description of where my chances were before visiting Ancira VW. Came to the dealership, Anya Pena took ca | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Jasmine Escobedo
I recently had the pleasure of purchasing a car from Volkswagen Ancira. This is my second car that I’ve purchased from this location. Jade and Humberto were great and made the buying process quick and easy. Both were very knowledgeable and attentive. Thanks for the great customer service. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Jim Bair
We worked with Jade to purchase a brand new Golf R that was in transit and he was wonderful to work with! If you're looking to buy a VW, definitely go ping Jade and work something out! | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ David Chamberlain
This place sold my family a broken car that needed a new engine after 5 weeks. We called there service department and was told that despite our vehicle being under warranty, that we had to go to Ford for service. We had to wait two weeks before they could do a $200 diagnostic that said we needed a new engine amongst other thing. When | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Virginia Wilson
During my most recent visit to get my Beetle serviced Derrick went above and beyond and I couldn’t be more thankful, he’s always very kind and welcoming. Unlike typical dealerships; Ancira VW will always have my business in the service department, I can always trust them to get us back on the road. Anthony and Derek are awesome! (o\_ | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Jennifer Donbavand
?? WARNING: STAY AWAY FROM ANCIRA VOLKSWAGEN ?? In 2021, my family purchased an Atlas from Ancira Volkswagen, and it has been a nightmare ever since. From the very beginning, the air conditioning never worked properly. We had to take it in for service multiple times each year, only to be told it was a different issue each time. As a r | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Ryan Wood
Great dealership, both Anya and Marc were very helpful! | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Stephanie Larios-Wood
AMAZING SERVICE! I recently totaled my car and was in need a vehicle. I was connected to Marc and Anya who listened to what I was looking for and helped me narrow down my likes and dislikes in terms of features, colors, and accessories. When we weren't sure of the deal and overall price, they both worked with us to get us to a payme | Read Full Review
7/6/2024 12:00:00 AM | Google
★★★★★ Chris Vignola
Great purchase experience! Chris Brown and team were excellent in every way. Highly recommend this dealer. | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Casey Dusseau
Fairly typical dealership experience, advertise the price, then add additional "protections" & "enhancement" fees. Salesperson was friendly and helpful, despite doing the whole make you wait while I talk to my manager to get you a better deal shtick. In the end, I was on a time crunch to buy. I knew what I wanted and what I wanted to | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Don Schulter
I purchased a 2022 Volkswagen Golf with less than 20,000 miles. The steering wheel was replaced due to faulty components causing the check engine light to illuminate. One month later, the engine overheated for unknown reasons, resulting in an $800 repair that was not covered under warranty. During the repair, the service advisor clai | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Kristian Canales
Highly recommend! Oscar went above and beyond to make everything go smoothly! Nathan made it a no hassle guarantee. Car is amazing and would highly recommend requesting him as your rep for next sale! | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Casey Dusseau
Fairly typical dealership experience, advertise the price, then add additional "protections" & "enhancement" fees. Salesperson was friendly and helpful, despite doing the whole make you wait while I talk to my manager to get you a better deal shtick. In the end, I was on a time crunch to buy. I knew what I wanted and what I wanted to | Read Full Review
6/16/2024 12:00:00 AM | Google
★★★★★ Brian Crosby
This is hands down the worst service department in the entire Volkswagen of North America system. If it was possible to give negative stars I would. Showed up early WITH an appointment for an Express Service oil change. Had to wait 10 minutes for them to clear cars from the entrance but STILL pulled up early. Had to go inside because | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Casey Dusseau
Fairly typical dealership experience, advertise the price, then add additional "protections" & "enhancement" fees. Salesperson was friendly and helpful, despite doing the whole make you wait while I talk to my manager to get you a better deal shtick. In the end, I was on a time crunch to buy. I knew what I wanted and what I wanted to | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Maria and Michelle
Went in for a vehicle and was helped by Jesus. He was great! Everyone at the location was helpful and friendly. Would definitely recommend this location. Thank you! | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Diane del Cid
I'm Extremely satisfied with my sales rep. JADE!!! Very knowledgeable, directs you to the type of vehicle, budget, ect. your looking for. Jade helped Jose and I with a beautiful 2024 Volkswagen jeta. He was so kind to help me with all my questions. Went out of his way to install Bluetooth and other features on my vehicle. I absolu | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ M R
05/30/2024: Very unhappy now with Ancira. They sold my elderly parents a car that had been in two wrecks. After they realized the axel was bent, and tried to take it back, they refused to try to resolve the situation. They also lied about the monthly payment and changed it without my father’s knowledge. TLTR: they sell you cars that | Read Full Review
5/30/2024 12:00:00 AM | Google
★★★★★ Jeannie Niles
Went into Ancira on 5/17/24 as a walk in. I was greeted in the service department by Derrick. Even though it was lunch time and it looked like they had a company function. I was treated like was very special and that I mattered. Timely and great service and price was what I expected. Thank You | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Ricky Marshall
UPDATED: Derrick is awesome let's make that clear. However, 2 hour oil changes are painful and God forbid anything else is needed. I only put up with this place for my service records sake. UPDATE 05.22.2024 My recent appointment experience was much better. Was in and out in under 45 minutes with a complete inspection and oil chang | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Robert Garcia
Craig Lexvold was great! | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Gaby
Im friends with some of the techs that still work here. Ever since they got that new manager. Jason i believe his name was. The environment has been so depressing, and this dude really seems like a disrespectful person. I feel for these workers, and hope they figure this manager situation out. As someone whos worked for decent compan | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ holly whisler
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5/19/2024 12:00:00 AM | Google
★★★★★ Brandy
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5/18/2024 12:00:00 AM | Google
★★★★★ neha chaudhary
Everyone was very kind and accommodating and got the things on my car that needed to be fixed done very quickly | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Debbie Flores
Ariel was great! | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ johanna lozano
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5/18/2024 12:00:00 AM | Google
★★★★★ Lucy Cepeda
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5/16/2024 12:00:00 AM | Google
★★★★★ Joline Ray
Service went well. Staff was knowledgeable. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Trevor Lemasters
You're always in good hands when working with Ancira VW service team. Especially when Andrea is taking care of you. Highly recommend them!! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Brett Calvert
Friendly staff, car was well taken care of and is ready for a road trip! Thank you! | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Justin “moob” Tarin
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5/15/2024 12:00:00 AM | Google
★★★★★ Amber Randle
staff is always friendly and helpful and service is always fast | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Precious Coleman
Craig and Tilly were so knowledgeable and patient when I purchased the car. They answered all of my questions. I love my Atlas! Mr. Mercer and the Service Department are amazing! Any concerns and maintenance are handled with the highest attention to detail. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Jeff Knickmeyer
Derrick and his mechanics are excellent and efficient at what they do. I'll always bring my car to you all and am very glad he returned. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Valeria Contreras-Hernandez
I recently had a fantastic experience at the service dealership! Derrick Mercer is incredibly friendly and helpful, and they made sure to prioritize my vehicle's needs. The service was completed in a timely manner and the quality of work exceeded my expectations. The waiting area was clean and comfortable, and Derrick kept me inform | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Alyssa Burbank
Jason is very disrespectful to his employees. Someone like that can easily ruin a businesses image; not only with its employees, but its customers as well. The way he speaks to employees is extremely unprofessional, and highly disrespectful. Ancira needs to reevaluate who they hire to run things. I wouldn’t suggest anyone apply to wo | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Rebekah Holder (Rabette4)
I'm glad Derrick got me to tint my car! They handled my car like it was their own. They did a WONDERFUL job! | Read Full Review
5/12/2024 12:00:00 AM | Google
★★★★★ Rosa Tamez
My service rep, Ariel was fantastic as always! | Read Full Review
5/12/2024 12:00:00 AM | Google
★★★★★ John Bowles
Spent thousands on my 2012 vw passat tdi to fix it they never did and to top it then tell me motor was bad. Then took my 2012 vw touareg tdi to spend more money and didn't fix it was manager was ugly about fixing it beware of service department trust me. | Read Full Review
5/10/2024 12:00:00 AM | Google

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