Momentum Volkswagen

★★★★★ jose ramirez

We had a catastrophic emergency and ended up in the medical center needing a new car. Our salesman, Tony, was empathetic and worked with us and the manager, Tommy, did everything possible to make the deal happen, including giving us top dollar for our trade and discounting the car we bought. I highly recommend this dealership! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Tracy Herr

AJ helped me find the perfect vehicle. He made the process easy and quick. If your looking for a new vehicle contact Momentum Volkswagen! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Cesar Martinez

Jesus was fantastic! Great to work with and was very helpful! He did an amazing job with us and took care of us every step of the way. | Read Full Review

11/13/2024 12:00:00 AM | DealerRater

★★★★★ Cesar Martinez

Jesus was fantastic! Great to work with and was very helpful! He did an amazing job with us and took care of us every step of the way. | Read Full Review

11/13/2024 12:00:00 AM | Cars.com

★★★★★ Nikola Flajc

A+ | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Gloria Diaz

Such an easy and fast transaction! AJ got everything processed before I set foot in the dealership. Adrian was fast and explained financing thoroughly. Both guys had great customer service!! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Daniele Barbuto

1 star is a gift, unfortunately there is no option for zero. Here's my story: august 28 I was supposed to pick up my vehicle after a small sensors repair. When I received my car I was told everything was good and I was free to go... until I decided to check that my car was in the same condition I left it and I found the surprise you | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Johannes Seligman

I went in a few weeks ago to get my car serviced and Atef was extremely helpful. Found the best solution for me and even helped address the issue himself. He offered top tier customer experience. Would go back to this location because of him. | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Victor Anteliz

The sales rep. Tony. He was great to attend us and showed some options that we decided to pick a car very happy. We recommend this WW deelear location. Thanks you all. | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Mignonne Mosienko-Buchanan

Excellent Sales Consultant Anna Reynoso. Professional, friendly, accommodating, knowledgeable, good listener as to what I was looking for in a vehicle and smiled the entire time she was assisting me with the car purchase. | Read Full Review

11/3/2024 12:00:00 AM | Cars.com

★★★★★ Rick Mangler

2nd to none in the Houston area. My 4th purchase from the Sonic Auto co and 2nd GTI from Momentum VW. Vanessa, Adam, (mgmt) Tony in sales, and Fernando in finance all took great care of me, got me MY car for an unbeatable price, and treated me like family. Don?t waste your time if you?re looking for a VW, just go see the team at Mome | Read Full Review

11/2/2024 12:00:00 AM | Cars.com

★★★★★ mangler313

2nd to none in the Houston area. My 4th purchase from the Sonic Auto co and 2nd GTI from Momentum VW. Vanessa, Adam, (mgmt) Tony in sales, and Fernando in finance all took great care of me, got me MY car for an unbeatable price, and treated me like family. Don’t waste your time if you’re looking for a VW, just go see the team at Mome | Read Full Review

11/1/2024 12:00:00 AM | Cars.com

★★★★★ mangler313

2nd to none in the Houston area. My 4th purchase from the Sonic Auto co and 2nd GTI from Momentum VW. Vanessa, Adam, (mgmt) Tony in sales, and Fernando in finance all took great care of me, got me MY car for an unbeatable price, and treated me like family. Don’t waste your time if you’re looking for a VW, just go see the team at Mome | Read Full Review

11/1/2024 12:00:00 AM | DealerRater

★★★★★ Steven s0n

Javier made the car buying process easy. Would recommend him to friends and family. A+ | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Byron Steele

I recently bought the 2025 Jetta GLI with the 6-speed manual, and I’m thrilled with it! The manual transmission is so smooth and makes every drive feel exciting. Anna, my salesperson at Momentum Volkswagen, was fantastic—she really took the time to help me find the perfect car and made the whole process easy and enjoyable. The GLI it | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Brandon Null

Great sales department, if you need a volkswagen come here. Super helpful and above and beyond getting our car from the service department after hours A+++ | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ justin turner

Christie and the whole team accommodated our needs amazingly well. If you are looking for straight forward sales practices and a great experience she is who you need. Thanks! | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Steven Chapman

Update number 3 they apparently believe 1,500 will fix the paint on two doors a front fender and swirl marks down an entire side. They will try to bully you. They will steal from you, and try to make you feel likes it’s ok. They expect you to take things to the guy who paints in a tent. This is the dealership that tries to mess with | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Benny Zhang

AJ, Great customer service! | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Julie Johnston

AJ was the best! Great experience! Thank you, AJ. | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ Alexa Wallin

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10/20/2024 12:00:00 AM | Google

★★★★★ Megan_figueroa

Jesus was so great to work with. Not pushy but very informative and spent time showing us different cars and leasing compared to buying. We left with a new car and couldn’t be happier! | Read Full Review

10/19/2024 12:00:00 AM | DealerRater

★★★★★ Megan_figueroa

Jesus was so great to work with. Not pushy but very informative and spent time showing us different cars and leasing compared to buying. We left with a new car and couldn’t be happier! | Read Full Review

10/19/2024 12:00:00 AM | Cars.com

★★★★★ brandiedh

Buying a car is usually a stressful experience, but all the staff were welcoming and made me feel comfortable. My sales expert, Christie Hooker, was very knowledgeable. And I enjoyed the personalized treatment I received from each staff member. It was a very pleasurable experience and I highly recommend the team at Momentum Volkswage | Read Full Review

10/18/2024 12:00:00 AM | Cars.com

★★★★★ brandiedh

Buying a car is usually a stressful experience, but all the staff were welcoming and made me feel comfortable. My sales expert, Christie Hooker, was very knowledgeable. And I enjoyed the personalized treatment I received from each staff member. It was a very pleasurable experience and I highly recommend the team at Momentum Volkswage | Read Full Review

10/18/2024 12:00:00 AM | DealerRater

★★★★★ Dwight Mitchell

Me and my wife were looking for a reliable used car for our 16 year old son, so we searched around and decided on Momentum. My wife found a nice vehicle and we went up and test drove it and spoke to the salesperson about it. After some thought, we purchased it and 2 weeks later, while riding with my son, the check was one light came | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Julio Meza

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10/15/2024 12:00:00 AM | Google

★★★★★ Steven Chapman

This is the dealership that tries to mess with you until you give up even if they’re in the wrong. The experience is so bad we’ve had to pick up another car and another car payment to get by while we wait for this to be fixed ( Hyundai by the way) it’s so bad we spend 800 dollars extra a month now. And if you think I’m one of those o | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Melanie

Be careful everyone, this dealership tried to defraud me and charge me for work that wasn’t needed. I brought my car in for an engine error, and was also told my rear brakes were low and the rotors were “grooved deep.” I decided to do that job myself, because it’s relatively simple. When I took a look at my brakes, the rotors were sm | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Justin McGhin

Noah is best at customer experience and satisfaction and has taken care of all my needs and concerns when owning and servicing a phaeton. Bryan (mechanic) is top notch and is one of only a few vw mechanics that know what the hell he is talking about when it comes to a phaeton. Will only go to momentum in all of Houston for my phaeton | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Kenzie Butler

Errol was extremely helpful with my complicated selling situation. I really appreciated the communication & the help! | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ William Rigsby

My mother had recall work done here. They also did a multi-point inspection while they had her Beetle. They left the oil cap off and forgot to put it back before giving my mother her vehicle back. She drove almost a month before her oil light came on. Service Mgr. of Firestone on Wallisville Rd in Houston popped her hood to see what | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Joshua Goodrich

Jesus T in sales and Adrian R in finance at Momentum VW made my recent experience the easiest vehicle purchase I?ve ever had. I was in search of a specific model, and my online inquiry put me in touch with Jesus. He was awesome with getting all the details done prior to my four hour drive down from Dallas. There were no surprises onc | Read Full Review

10/7/2024 12:00:00 AM | Cars.com

★★★★★ jgoodrich89

Jesus T in sales and Adrian R in finance at Momentum VW made my recent experience the easiest vehicle purchase I’ve ever had. I was in search of a specific model, and my online inquiry put me in touch with Jesus. He was awesome with getting all the details done prior to my four hour drive down from Dallas. There were no surprises onc | Read Full Review

10/6/2024 12:00:00 AM | Cars.com

★★★★★ Joshua Goodrich

Jesus T in sales and Adrian R in finance at Momentum VW made my recent experience the easiest vehicle purchase I’ve ever had. I was in search of a specific model, and my online inquiry put me in touch with Jesus. He was awesome with getting all the details done prior to my four hour drive down from Dallas. There were no surprises on | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ jgoodrich89

Jesus T in sales and Adrian R in finance at Momentum VW made my recent experience the easiest vehicle purchase I’ve ever had. I was in search of a specific model, and my online inquiry put me in touch with Jesus. He was awesome with getting all the details done prior to my four hour drive down from Dallas. There were no surprises onc | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ Betsy Amaya

My review is for the Service Center. Brought our car in for an oil change and some other issues. (Car jerking when you first begin driving, front left sensor always saying tire is low even though it is not). We were told that they didn't feel the jerking (even though both husband and myself have the issue when we start driving the v | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Joshua Gladney

UPDATE: Momentum Volkswagen continues to impress… Just purchased my wife a new VW from them! Nicolas Cedillo was our salesman and you couldn’t ask for a better experience! Nicolas went above and beyond, hands down the best automotive salesman I’ve ever dealt with. We got a great deal and didn’t have to haggle/“play the game”, this de | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ shanreka purdy

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10/1/2024 12:00:00 AM | Google

★★★★★ jonbrideweser

Very pleasant experience with the purchase of our Jetta. I will certainly return to Momentum Volkswagen for additional vehicles. In and out in less than 3 hours! | Read Full Review

10/1/2024 12:00:00 AM | DealerRater

★★★★★ jonbrideweser

Very pleasant experience with the purchase of our Jetta. I will certainly return to Momentum Volkswagen for additional vehicles. In and out in less than 3 hours! | Read Full Review

10/1/2024 12:00:00 AM | Cars.com

★★★★★ Dunia Abuain

Dimitri made my entire experience beyond incredible! Honestly, if it wasn’t for him I probably would not have walked out of the dealership the same day with a car that I loved. He made the entire process, so smooth and perfect that there was absolutely no stress when purchasing my new car. He is a main reason why I decided to purchas | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ WILL

Seriously, this has been the best car buying experience I have ever had. Yes, the dealership staff is excellent and the Golf R I was so blessed to get is doubly awesome but what puts this experience in “drift mode” was my sales person Ashon! He is a gentleman, courteous, professional, very attentive and extremely knowledgeable about | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Debbie Chastity

Buying a car is always a daunting process for me but Nick Cedillo made my car buying experience so seamless and easy. He’s fantastic to work with and always very helpful and responsive with all the questions that I had. I am very happy with my Atlas and thank you to Nick who has been wonderful throughout the whole process! And Adrian | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ Erin Roughan

Anna was the best sales associate I have ever dealt with when purchasing a car. She made the whole experience such a pleasure. She is very knowledgeable about the different Volkswagen models and packages. Anna was extremely patient and accommodating with my needs to explore the different models. I highly recommend her! | Read Full Review

9/28/2024 12:00:00 AM | Cars.com

★★★★★ Angel Galindez

Excelente servicio por parte de Anna Reynoso en el área de ventas , 100% satisfecho con todo el proceso . | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Jessica Subirats

I just purchased my sixth car from Ashone at Volkswagen, and once again, the experience was nothing short of exceptional. From start to finish, Ashone went above and beyond to ensure that the entire process was smooth, efficient, and enjoyable. His professionalism, knowledge, and attention to detail are unmatched, making every intera | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Harshvardhan Reddy

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9/27/2024 12:00:00 AM | Google

★★★★★ Chris Ashby

Horrible customer service from general manager to none exisitent service manager Shawn. Bought 2 brand new trucks from them 2nd one stayed in shop for months with less than 1k miles. Corporate doesnt help with anything either no one is held accountable for mistakes and back ordered parts.. stay away!!! | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Michele O'Hearn

I cannot recommend momentum Volkswagen enough. They exceeded every expectation in the way that I was dealt with, the care they took on our deal, and overall the experience was perfect. We love our new car.Ashone was fantastic. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ 3gabrielizaguirre3

Friendly, helpful and clean environment. They helped us with what we could afford. Whatever problem we faced they were helpful and offered solutions. Highly recommended. | Read Full Review

9/25/2024 12:00:00 AM | DealerRater

★★★★★ 3gabrielizaguirre3

Friendly, helpful and clean environment. They helped us with what we could afford. Whatever problem we faced they were helpful and offered solutions. Highly recommended. | Read Full Review

9/25/2024 12:00:00 AM | Cars.com

★★★★★ Hassan Mahmood

Bad experience this time. Came in with the engine light on. Advisor had a very aggressive approach for a rather simple matter. I asked to clear the codes and just hand over the car. They gave the car back without clearing the codes. I had to go to another dealership to get it done. Called the place to speak to the Service Manager to | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ EMC Le Sait Tout

Update September 2024 Manager Shawn and Javier are awesome. The other day my car wouldn't start. Lucky for me, it was close to the shop. Shawn sent someone to jump it, drove the car to the shop, and found that I needed a new battery. Bingo!! It was under warranty. They ran some additional checkups, replaced my battery and I was back | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Russell Moberly

Wow, we found the most amazing used vehicle, certainly only Momentum VW sells the cream of the crop! Our sales Advisor AJ WOODS couldn’t have been more pleasant, cooperative, and helping me explore every option to make my purchase seamless and affordable! | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Joshua Gladney

Best VW dealership I’ve ever dealt with!!! The Service Dept is great, Shawn and Alexi went above and beyond! | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Dakota Keen

If I could, I would do zero stars! I brought it in for a recall, fuel pump and they replaced it. The very next day, my car started shaking on the highway and the check engine light came on. I brought it back in and they said that it nothing to do with the fuel pump and that the fuel injectors needed to be replaced. I knew that was bu | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ LeDay Family

Great experience! Love my new vehicle, and a huge thanks to our car salesman, David B. for helping us throughout the whole process! He had great customer service and went above and beyond to help us! | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ Cherita Mcgahee

Overall good experience with this dealership. Didn?t feel pressured to buy something I didn?t want. | Read Full Review

9/14/2024 12:00:00 AM | Cars.com

★★★★★ Alfred Woods

Alexi Guandique is an outstanding service writer!! Explained services needed and delivered as promised. Very grateful. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Mylan Maag

AJ provided an amazing experience! Very helpful, informative, and makes everything very easy. Highly recommend! | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Kenneth

Let Anna know that I had been married to a dealer for 8 years and wanted an easy no xx transaction. Manager attempted to update once but when I told them I would walk there were no other xxxx ups! Friendly staff got me mostly in and out. | Read Full Review

9/10/2024 12:00:00 AM | Cars.com

★★★★★ DC

Great group of people. Everyone?s trustworthy. I felt valued as a customer and respect it. I attempted to buy a similar car from another dealer across town and they were all about the games. so I reached out to Christie Momentum VW. Got the deal done and I?m very satisfied. Thank you. | Read Full Review

9/10/2024 12:00:00 AM | Cars.com

★★★★★ James

AJ was very helpful. Really easy process to buy a car. | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ Ernest Straub

AJ was very helpful, top notch! Very Knowledgeable | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ José Luis Hernandez

Great dealership, thanks to David dor our car! | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Jessica Pritchard

AJ made the whole experience pretty easy. We came in late and were the last ones to leave the building but he was so attentive and patient with us. Very personable and friendly! | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Amy Dupree

Great deal worked out | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ ALEX SEDA

Preface, Found a listing on their website I was interested in. Arrived at dealership without contacting the enrages team prior. Ended up purchasing a new vehicle same day. Here’s my pros & cons. Cons: -Parking; unless you’re going to be trading in your vehicle, take an Uber or be prepared to circle the block perpetually. -Dealer ad | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Omer Aslan

Definitely Do Not Buy the Protections that Volkswagen sells. Don't believe the finance guys. When selling, they say that it covers everything, and when you need it, they make an excuse and say that the coverage is not enough. It is completely ridiculous and useless. | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Java Gems

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8/27/2024 12:00:00 AM | Google

★★★★★ Rizzoli

Absolutely DO NOT RECOMMEND the service department. They have a manager that will argue with you and they REFUSE service for individuals with service animals. Go to another Volkswagen dealership. DO NOT give them your service or business. Very disappointing service and very disappointing staff members who are not professional and wil | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Cristal Rodriguez

I’ve been a loyal customer at Momentum Volkswagen on Kirby for about 14 years, and I’ve always had a fantastic experience. Jesus, my go-to salesperson, has been exceptional—always patient, friendly, and attentive. I’ve recommended this dealership to my peers, and they’ve all had similar positive experiences. I’ll definitely continue | Read Full Review

8/25/2024 12:00:00 AM | DealerRater

★★★★★ attiaslaurent2

Great welcome. Very fair negotiation. Very helpful with all the paperwork. Would definitely recommend and intend to buy future vehicles there. | Read Full Review

8/25/2024 12:00:00 AM | DealerRater

★★★★★ Jillian Robinson

I was super anxious about the prospect of buying a new vehicle, but these guys made it a breeze and totally put me at ease. Dimitri found me exactly what I was looking for at the price I wanted. Communication was clear and efficient. The entire process was incredibly painless and Dimitri was an absolute pleasure to deal with. I could | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Era K

Great experience purchasing my car Aj was amazing literally the process was smooth I would definitely recommend aj he goes out his way to make sure you are satisfied | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Cristal Rodriguez

I’ve been a loyal customer at Momentum Volkswagen on Kirby for about 14 years, and I’ve always had a fantastic experience. Jesus, my go-to salesperson, has been exceptional—always patient, friendly, and attentive. I’ve recommended this dealership to my peers, and they’ve all had similar positive experiences. I’ll definitely continue | Read Full Review

8/25/2024 12:00:00 AM | Cars.com

★★★★★ attiaslaurent2

Great welcome. Very fair negotiation. Very helpful with all the paperwork. Would definitely recommend and intend to buy future vehicles there. | Read Full Review

8/25/2024 12:00:00 AM | Cars.com

★★★★★ Anthony RD

The service department needs a lot of improvement. When you bring in your car for service, the default timelime they give you for a diagnosis is 2days, no matter if theres 1 car ahead of you or 50. On my last 3 service visits, they took on average of 5-6 days for the diagnosis. Be prepared to leave your vehicle there for about 2-3wee | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Stephanie Gabriel

Javier was wonderful…quick and efficient!! Thank y’all so much! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ WaySooper

The staff is knowledgeable, courteous and a pleasure to do business with. I want to personally thank Diana, David, Fernando and Dimitri for making this such a pleasant experience. | Read Full Review

8/22/2024 12:00:00 AM | DealerRater

★★★★★ WaySooper

The staff is knowledgeable, courteous and a pleasure to do business with. I want to personally thank Diana, David, Fernando and Dimitri for making this such a pleasant experience. | Read Full Review

8/22/2024 12:00:00 AM | Cars.com

★★★★★ Jr Zamora

A very smooth and friendly service. No pressure and very little negotiation needed. AJ is was out salesman he was very nice and knowledgeable. | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Westin Galleymore

Took over 3 hours to get an oil change and a state inspection. Made an appointment prior and everything. Absolutely ridiculous. Never had an issue with location in the past (hence the 2 stars), but can’t get over how it takes 3+ hours to change a vehicle’s oil and do a state inspection. | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ tierra g.

The staff was so helpful and understanding. Mr. Tony was AMAZING. It was a long process but he was very patient and made sure I had all the available information to make a decision on my purchase. Definitely would not have wanted to get my new car from anywhere else. Thank you all so much!! | Read Full Review

8/20/2024 12:00:00 AM | DealerRater

★★★★★ tierra g.

The staff was so helpful and understanding. Mr. Tony was AMAZING. It was a long process but he was very patient and made sure I had all the available information to make a decision on my purchase. Definitely would not have wanted to get my new car from anywhere else. Thank you all so much!! | Read Full Review

8/20/2024 12:00:00 AM | Cars.com

★★★★★ Tierra Gray

The staff was so helpful & understanding. Mr. Tony was AMAZING! It was a long process but he was very patient & made sure I had all available information to make a decision on my purchase. So glad I chose this dealership for my new car. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Nohemi SANTOLLO

From the initial consultation to the final purchase for my Tiguan ,Nick was attentive and responsive to my needs, providing valuable insights and guidance on various vehicle options that best suited my preferences and requirements. His deep knowledge of the inventory, coupled with a genuine willingness to address all my questions and | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ santollon123

I am writing to highly recommend Nick C. for their exceptional service in assisting with the purchase of my new Tiguan. He demonstrated a remarkable level of professionalism, expertise, and dedication throughout the entire process, making the experience both enjoyable and efficient. From the initial consultation to the final purchase | Read Full Review

8/15/2024 12:00:00 AM | DealerRater

★★★★★ santollon123

I am writing to highly recommend Nick C. for their exceptional service in assisting with the purchase of my new Tiguan. He demonstrated a remarkable level of professionalism, expertise, and dedication throughout the entire process, making the experience both enjoyable and efficient. From the initial consultation to the final purchase | Read Full Review

8/15/2024 12:00:00 AM | Cars.com

★★★★★ Jeffrey Job

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8/14/2024 12:00:00 AM | Google

★★★★★ dominosquad501

Felt welcomed and accomodated as soon as I walked in. Nicholas helped me with all my questions and assisted me throughout the entire process, up until he gave me the keys and drove off the lot! Amazing experience! | Read Full Review

8/12/2024 12:00:00 AM | DealerRater

★★★★★ dominosquad501

Felt welcomed and accomodated as soon as I walked in. Nicholas helped me with all my questions and assisted me throughout the entire process, up until he gave me the keys and drove off the lot! Amazing experience! | Read Full Review

8/12/2024 12:00:00 AM | Cars.com

★★★★★ HB Price

If you have a Volkswagen problem this is the place to bring your vehicle | Read Full Review

8/11/2024 12:00:00 AM | Google

★★★★★ Christian Glover

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8/10/2024 12:00:00 AM | Google

★★★★★ navievarb

Jesus was the best. He was helpful from start to finish. We actually talked in June, kept in contact, and as soon as my wife and I were ready to buy in August, Jesus was there to assist. We are grateful to him. | Read Full Review

8/10/2024 12:00:00 AM | DealerRater

★★★★★ navievarb

Jesus was the best. He was helpful from start to finish. We actually talked in June, kept in contact, and as soon as my wife and I were ready to buy in August, Jesus was there to assist. We are grateful to him. | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ Steven Chapman

We took my wife’s Tiguan in due to a no go from stop. Told it was fixed only to find MULTIPLE scratches as well as a long scratch going down the drivers side fender. Ok, they can fix that, but the car they said ran fine now misfired. Ok, they can fix that. They can even fix the engine cover they broke. Well the car runs ok now, but | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ madelyn haley

I had a great experience at Momentum Volkswagen of Upper Kirby! AJ Woods worked with me to show me the car I was interested in and was very attentive. The process was easy and I love my new car!! | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Yuki Chan

Recently bought a Golf R from Momentum and had AJ as the salesman. AJ was on another level with helping us out, making sure everything was taken care of, and follow up. He was very patient with us (wanting to test drive multiple times), very informative through the whole process, and was willing to go above and beyond. We had othe | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ ALEX SEDA

Preface, Found a listing on their website I was interested in. Arrived at dealership without contacting the enrages team prior. Ended up purchasing a new vehicle same day. Here’s my pros & cons. Cons: -Parking; unless you’re going to be trading in your vehicle, take an Uber or be prepared to circle the block perpetually. -Dealer ad | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Rita M Ferguson

They didn't have what I needed. However told who might have it. | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ keith cothroll

Gotta say I'm pretty disappointed in Momentum VW. First of all, I inquired about a car for sale that wasn't even there for a week. Second of all, they had me wait a week when I could have looked elsewhere. Vehicle should have been reserved, but instead it was sold before I could look at it.. Wasted my time, | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ nicole ashby

The service department at Momentum Volkswagen Upper Kirby has damaged my vehicle several times while being serviced. I had my Atlas Crossport serviced for the infotainment center (manufacture issue) but while repairing it, the tech damaged the trim which caused the service manager Shawn to order a new one. Shawn the service manager | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ David Krongard

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7/30/2024 12:00:00 AM | Google

★★★★★ Amanda Tieman

We had such a smooth experience purchasing our 2024 Taos from Momentum! My old car was smashed by a tree in hurricane Beryl, and after test driving a Taos at another dealership, I saw that Momentum had much better reviews AND had the exact model I wanted. Christie stayed in contact with me via text while we waited on insurance to to | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ WittyGingy

Drove past 2 VW dealerships to try out Momentum's service dept and I will continue to do so. Quick and easy service and Nick in sales was pleasant to talk with while I waited. Will be purchasing my next car from him | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Danielle Derouen

What a great experience in the service department. Atef and Shawn went above and beyond to ensure my daughter’s car was completed in a timely fashion. I will return to this location from now on. Thank you for the good service. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Chetan Dino

Great service | Read Full Review

7/21/2024 12:00:00 AM | Google

★★★★★ Jeslyann Tousand

Nick was in credible and helped me tremendously with the car buying process! Highly recommend him as a go to! | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Paul Costa

I had a great experience at this dealership as well as a quick experience despite the CDK computer software server being down nationwide because of the hack which resulted in the old school pen/paper method. I initially went to just look at the car and test drive it but ended up walking away with the key to my new car. My salesman AJ | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Amber B

I have used the Service Department for repairs on my 2012 VW Eos since the purchase of my car in 2012. Prior to July 2020, I received good service. However in July 2020, my AC went out. Since that time I have had to have the AC repaired six times, with the AC Compressor needing to be replaced 4 times. Each time, with the exception of | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Kareem Nouraldeen

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7/14/2024 12:00:00 AM | Google

★★★★★ D “Ninerman”

They were helpful and had the car we needed to see...parking is horrible tho...use the free valet if you go | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Jeremy Kivi

This is a long and tough review to leave, but I urge you read it all. I purchased a car with cash for my mother in April (Blue 2015 Golf TDi) and Nick, our salesman, was great. Two days later, the CEL came on. Notified him and they told me to bring it in. There was an EVAP issue where fuel was leaking. The service department hit me w | Read Full Review

7/11/2024 12:00:00 AM | Google

★★★★★ Jacob

Javier was easy to work with and made me a fair deal on used vehicle. The sales team was very accommodating with a few issues that needed attention after the sale. | Read Full Review

7/9/2024 12:00:00 AM | Cars.com

★★★★★ Mohamad Einea

A waste of time | Read Full Review

7/7/2024 12:00:00 AM | Google

★★★★★ Irwin Rodrigeuz

AJ Woods was amazing help finding an Atlas we really liked! | Read Full Review

7/5/2024 12:00:00 AM | Google

★★★★★ Bret Tabor

Scheduled warranty service mid-May for service appointment June 5th...soonest they would have a loaner vehicle for a needed 4-5 day diagnostic for an air bag error light on VW Atlas cross sport...and driver led light out. Simple diagnostic in my opinion. No loaner cars available June 5th on my schedule appointment...pushed to Jun 10, | Read Full Review

6/26/2024 12:00:00 AM | Google

★★★★★ kosi nwosu

Shameful!! ?????????? | Read Full Review

6/25/2024 12:00:00 AM | Google

★★★★★ Rodney

The experience was great, but a star was removed due to me having to wait almost a week after purchasing before i could take the car home. I was unable to test drive before hand, and upon pickup, i noticed their body shop did some pretty shoddy work on a dent that was in the hood. It looks like they literally used a screwdriver to pu | Read Full Review

6/20/2024 12:00:00 AM | Cars.com

★★★★★ Anita Marban

Anna was outstanding. She was knowledgeable about the EV and patient as I worked through what I wanted. Even the financing department with Adrian was transparent and enjoyable. All around 5 stars for Momentum VW! | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Leul Zewde

We purchased a certified car from here and that process was ok but the service department is probably the worst experience possible. Brought in car for a check engine light about one year from purchase and they took 5 DAYS to diagnose and finally said they fixed it but light came on again but this time another four days to diagnos | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Donna Dike

Everyone here is super friendly and knowledgeable. As long as I have my VW, I’ll be taking my car here. | Read Full Review

6/17/2024 12:00:00 AM | Google

★★★★★ Miriah Espinoza

Recently purchased a used VW Golf here. The sales guy, Nick, was phenomenal. Everything else about the experience was poor, at best. My husband test drove the vehicle for me and the car was advertised as a Certified Pre-Owned vehicle. Great! Big bonus. Drove awesome and was ready to make a deal. Was told the car needed a windshield | Read Full Review

6/16/2024 12:00:00 AM | Google

★★★★★ EMC Le Sait Tout

Update May/June 2024 The Service Department at Momemtum is always fantastic. When Joe Mussara left I was worried as he is a great Service Manager and I feared that the Service area would suffer. So when the new manager Shawn Sharp came on, he had some big shoes to feel. And he has done great. He has a young crew, so there have been | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Alexandre Saré

Amazing service from Christie. Very good communication and follow up. For the first time, I had a good experience while buying a car in any dealership. | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Valentino Garza

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6/8/2024 12:00:00 AM | Google

★★★★★ BRITTINEY NELSON

Jesus was so kind didn't have this loud presents that makes people feel uncomfortable keep me posted on everything that was going on. Got me in and out within an hour. I showed up a little around 6pm and was out by 7pm. | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Nicholas Romero (ncrmro)

Everything was great in person they got me in a nice car without many feature. I got an atlas which is much bigger but I wanted to lower my payments (as discussed). And they did get me out the door with a car that day It looks like y’all upsold me on a bunch of junk. I’m not mad (cause it is kinda on me) but like heck I’ll give a on | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ Taylor Fuselier

Anna was the BEST sales woman I’ve ever encountered. I was able to get the exact vehicle I wanted without any hassle. The car buying process with her was extremely smooth and stress free( I’ve had bad experiences in the past with other dealerships) Also everyone who works for the dealership was super friendly. | Read Full Review

6/5/2024 12:00:00 AM | Google

★★★★★ ramon iniguez

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5/31/2024 12:00:00 AM | Google

★★★★★ Ben Young

I was having issues with my previous car, brought it in for service, and ended up leaving with a great deal from Ashone! He made the entire process as easy and stress-free as possible, and found me something that met all my requirements within my budget. I am so happy with my new lease! | Read Full Review

5/30/2024 12:00:00 AM | Google

★★★★★ Miguel Segura Moreno

I was excellently assisted and adviced by Jesus Terán. | Read Full Review

5/29/2024 12:00:00 AM | Google

★★★★★ sanjuana salinas

Great service department. Always keep you updated on your vehicle status. | Read Full Review

5/29/2024 12:00:00 AM | Google

★★★★★ Thomas Watson

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5/29/2024 12:00:00 AM | Google

★★★★★ Juan Pablo Guerra

I was greeted coming in. I explained to the Service Specialist what I was coming for. I came in without appointment, but we reviewed my options I wanted done and she received my car. The service took less time than expected and I was happy to get in and out with my car serviced and ready to go another cycle, hopefully without any | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Patsy Baynard

I have not had success with Momentum Volkswagon on my last few trips. I went on this trip to replace a battery and fix a tire that was showing low air. They told me the battery was replaced, there was nothing wrong with the tire, and sent me on my way. It was a brand new tire. A few hours later in the afternoon a neighbor came ov | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Conrado Cantu

Excellent experience the moment you get in, unfortunately today I had an oil problem with the car and it was due to the fact that the gasket wasent fully seal properly the.... Please correct this small details! | Read Full Review

5/26/2024 12:00:00 AM | Google

★★★★★ Queen Marie

This was my first time getting maintenance service so when I called to schedule an oil change the customer rep said I was scheduled but he didn't ask for any of information & I didn't receive any confirmation regarding my confirmed time & date. Which was questionable. I didn't want to risk losing my scheduled time so I called back & | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Ekaterina Krasilova

BE AWARE: Bought a car with 0 percent financing. After a week they are calling and saying it's not a 0 percent, without informing us previously verbally or in a written form. I didn't expect that the official dealer is like all other car dealers. Zero level business ethics. | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Randall Reis

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5/22/2024 12:00:00 AM | Google

★★★★★ Brenda K Perry

Mr Ashone Johnson was great and nice salesman. That explains and help me understand about purchasing and leasing. The closing person was very nice as well. | Read Full Review

5/20/2024 12:00:00 AM | Google

★★★★★ Carlos E

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5/17/2024 12:00:00 AM | Google

★★★★★ Deborah Turner

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5/17/2024 12:00:00 AM | Google

★★★★★ Daniel Potter

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5/16/2024 12:00:00 AM | Google

★★★★★ Jo Lane Harydzak

No complaints. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Ceci

Not very helpful. Clear Lake Volkswagen was friendly,courteous and helpful. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Brianna Anderson

Take caution with this dealership. I live 9 hours away from this dealership. Primarily I was told the vehicle can be transported to me. However, I was asked to indicate to the finance company that I was satisfied with the vehicle before I actual saw the vehicle. At this point, I had only seen pictures of vehicle. I was then informed | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Amanda Guevara

I had a wonderful experience here at this location. Noah was our adviser and he did a great job at communication an ensuring that service was moving along quickly. I highly recommend this location for any of your service needs! | Read Full Review

5/14/2024 12:00:00 AM | Google

★★★★★ Nathan Box

Awesome and understanding service | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ sarah lipscomb

Dimitri listened to my needs, and served me well with a great deal on a new car. He also gave me an amazing trade in value on my old car. Adam was very happy laid back and friendly, Adrian was efficient and very upbeat for 8:30 am on a Saturday. | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Fadi El Khoury

They did a great job | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Steve G

Me and my Fiancé Monica King have had the worst experience with Momentum Volkswagen. This is the most unprofessional group of people! We took my Volkswagen Jetta here for an Electric Draw issue to be fixed. Time after time, Momentum unsuccessfully fixed the repair. They had my car for over 6 months and kept adding things they say nee | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ F Duan

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5/9/2024 12:00:00 AM | Google

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