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Garlyn Shelton Volkswagen

★★★★★(72)read reviews

5700 SW H K Dodgen Loop # 363, Temple, TX 76504

(254) 231-0357 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Heather Conde
Great customer service. Priscilla is always wonderful! | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Larry Hood
Ryan Chad and Joe did a great job thanks for working with me to get our new Jetta | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Cadence
I had a great experience getting my new car. Kevin was incredibly helpful throughout the whole process, and the rest of the staff were friendly and welcoming. Highly recommend! | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Susan Deskins
Zero stars if I could! I personally do not know anything about the sales department, but the service department is very incompetent. They do not communicate. The technician is either on vacation or sick, so the manager does not know the issues. I literally had to go to the shop to get answers and even then my keys were in the back o | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Esmeralda Oropeza
Huge shoutout to our amazing salesperson Kevin at Garlyn Shelton Volkswagen. Not only did he help me find the perfect car, but he went above and beyond by taking us to THREE different dealerships in one day just to make sure we felt safe, comfortable, and confident in our decision. That level of patience, dedication, and genuine ca | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Alberto Hickman
The lady in the front was super pretty | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Angela Shortland
Ryan took really good care of me.This is the 4th car he has helped us out on, my daughter tiguan, her friend David ZR2, then our Pacfica and Ram 1500! I would recommend him to anyone looking for a new ride! | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Xpo
I had an amazing experience at Garlyn Shelton Volkswagen. I had help from Ryan, David, and Chad, all three giving me honest answers and not hiding anything that I should know. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Magg
I had an amazing experience purchasing my 2026 Volkswagen Tiguan with Ryan Wong. From the moment I walked in, he made the entire process smooth, professional, and stress-free. He was incredibly knowledgeable about the Tiguan and took the time to explain all the features, making sure I felt confident in my decision. The 2026 Tiguan i | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Araceli Gutierrez
I had an amazing experience working with Ryan Wong. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He made the entire process smooth, stress-free, and even enjoyable. Ryan goes above and beyond for his clients, and it truly shows. If you’re looking for someone tr | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Regina Hurd
Ryan , Chad and Joe were awesome in helping us with our new purchase in our vehicle. Great Customer Service ???? | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Haylee Reyna
Quick, easy and happy with my new car! | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Calvin Woods
Malcolm was awesome and super helpful | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Gabrielle Pilkey
Ryan was my salesperson and man did he have my back. He walked me through the car in detail and made sure I knew exactly what I was buying and how to drive it! He went over all the safety features and how the car was designed with passengers in mind. When it came time to sign He and Chad were sure to go over everything I signed. I go | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Daniel
2.5 hrs and still waiting for a simple oil change .this place is poor and pathetic | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Waco Tx2
There's another new car dealership now I can tell you about it | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ Hannah Douglas
Great customer service!!! Malcom and David are great people to work with! | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Chris Mendoza
With no appointments available nearby, I went to Temple and loved it! They were able to do necessary repairs and have me on the road in a very timely manner. The staff is very courteous and helpful. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Nicholas Litterski
These folks were great and helped me with buying a used car every step of the way. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Tara Williams
Malcolm was very nice, answered all our questions, and made sure we understood the process to purchasing the car. If you’re looking for a car please go to Mr. Malcolm, he’s great and represents the company well. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Shakyra Cooper
I got my very first car from here. Everybody is perfect and friendly thank yall so much | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Daniel Davis
Thank you, Daniel in sales and Joe in finance for helping me look into getting a vehicle that was very nice I appreciate the hard work buy you two gentlemen. Thanks | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Patrick Eghbali
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2/27/2026 12:00:00 AM | Google
★★★★★ BillR Rampy
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2/25/2026 12:00:00 AM | Google
★★★★★ Joe Walker
Bought a new Jetta on 1/30/2026. Salesperson was Montana, he made the car buying experience a pleasure. The person who paired my phone and set up other software features was great, I think his name is Ryan. Very happy with the Jetta so far. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Dylan ceresoli
Leased a 2025 Jetta after working with Daniel Maddox. Excellent experience. Went to multiple VW dealerships prior for a specific lease deal and continually got the bait and switch for vehicles at over double the monthly payment we came in for. Daniel got us the vehicle, financing offer, and exact payment we wanted with no games or sa | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Joseph Hernandez
Ryan was great and helped me find an excellent vehicle! | Read Full Review
2/8/2026 12:00:00 AM | Google
★★★★★ Amanda Kilgore
Very courteous and kind. Always greets when customer walks in door. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Alejandra Delgadillo
Maddox helped me out most of the way through when getting my new car and I just wanted to say this is the place to be at if you’re looking for awesome customer service, thank you all for helping me out! | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ nael naniseb
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2/1/2026 12:00:00 AM | Google
★★★★★ Brett Hagerman
I purchased a Tesla model Y performance from Ryan and was very pleased with the service. I showed up two hours earlier than our appointment and Ryan was still extremely accommodating and made sure the car was ready to go. I drove two hours to purchase this vehicle and would gladly drive over here again because of the service that I r | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Becky Ray
Priscilla was quick to take care of my issue from a recall. She's very attentive and friendly. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ D Beal
With the smile I get from Priscilla when I show up. Everything is fantastic. They get me in as soon as possible, and get me out as fast as I can. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Barbara Geddis
The personnel were courteous. The accommodations (waiting area seating & refreshments) were nice. However, while driving back home on the highway, the tire pressure alert came on noting low tire pressure. Once home, each tire was checked and each tire was at a different psi. Air was added in accordance to the VW book and no issues s | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Chelsea Dawn
Ryan helped us a lot! I was so anxious and they helped a lot to get us into a nice car in our budget that same day! Easied my anxiety with the perfect family car! Definitely best experience I have had for car shopping! | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Carol Hylton
Once you walk into that building, you'll feel at home.. The staff are friendly, charismatic,and exercises patience. very attentive and fully aware. Great professional team that's caring thoughtful and balance. am fully satisfied with my sales representative and my sales manager. If you're looking for people that will goes above an | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Daniel Bauer
Definitely a bit dissaponited in my experience. Had the car been cleaned properly I would have seen some of the damage not disclosed to me. I understand it was a used vehicle but when you pay top dollar it's very frustrating. Had an appointment set up for first thing in the morning, deposit left and paperwork filled out eariler in t | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Sara Dykes
Montana and the whole team was amazing! They showed me a great car, gave transparent pricing and made the deal happen quickly. Very happy with my purchase and the process. Thank you to the whole team!!!! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Joe Mendoza
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12/1/2025 12:00:00 AM | Google
★★★★★ Leo Green
Great customer service very professional. I bought a 2022 Volkswagen Passat. They were very patient with me and it didn’t take long at all to get the process completed. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Jeffrey Bowman
Great customer service. These guys will go the extra mile to make sure you get the vehicle that you want. Highly recommend! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Joshua Wagner
They do not honor their warranty. AC went out and they told us it was caused by an “outside force” so it would not be covered. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Diamond Wright
Mason and team were amazing and very patient. There was confusion with the check from my bank and they were still able to get me the exact car I wanted that day. Love them! Thank you everyone at Garlyn Shelton Volkswagen! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ T W
This is a review for Garlyn Shelton, my experience with Garlyn Shelton VW, was amazing! After visiting several dealerships in the area, I walked in and was introduced to Montana and knew within 5 minutes knew I was going to buy a car from him. He was not pushy, very informative and had a great personality. After showing me all the ve | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Tammie Nelson
The buying process was easy. Settled in less than 30 minutes. However, spent 5 hours waiting for a car wash, fill up and paperwork finalization. No loan paperwork needed. We should have been done much faster. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Nancy Whitney
The brakes on my 2024 Volkswagen Taos are supposed to be covered under warranty. The brakes are squeaking. Squeaky brakes means you need news ones. They tried to sell me some bullshit about how "They're NOT broken in yet and I just need to brake a little harder." This is my 1st Volkswagen and it definitely will be my last. The brand | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Patty Zehr
Montana was very helpful and knowledgeable. He made the process of getting this car as painless as possible. We have had dealings with Mr Shelton with our church, and know he is a very honorable man. He would not let his people do us wrong. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Brendan Janisse
Working with Ted was a great experience. He helped me with meeting my budget and was very professional | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Gary Reneau
Super satisfying experience. Easiest car-buying experience I have ever had. Worked out a great deal over the phone, drove into town and drove the car, signed the papers. No haggling, no BS. I DEFINITELY recommend Garlyn Shelton, even if you have to drive in front out of town. I love my Lexus GS 350! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ PJ
Very inappropriate employeee and 2 of 3 oil changes they left something messed up. I travel for work so these basic things are a non-negotiable. I wont be back. One time they left some sort of lining loose so when I hit the high way the plastic piece flew out from under the hood. It was a recall they fixed and left another issue. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Yamahahaha R3
I had an amazing sales experience here with Cory Morelock when he sold me my 2017 F-150 Raptor. Super professional and friendly crew working there that will work their hardest to get you the best deal and move you through the sales process informatively and efficiently. 11/10 best purchasing experience I’ve ever had. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Samantha Milner
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8/1/2025 12:00:00 AM | Google
★★★★★ Eric Floyd
The service team was very informative about the details of the plan. Things moved in a timely manner while the facilities were clean and presentable. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Tanya Tripp
Ted DeGarcia is very knowledgeable and professional. He was great to work with. I would recommend him to anyone buying from Garlyn Shelton dealership. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Daniel Boylan
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7/1/2025 12:00:00 AM | Google
★★★★★ Jessica Delgado
I had the best experience shopping for a vehicle here. Cory was so kind and friendly. Made my whole car shopping experience a great one!!! | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Paulina Velasquez
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6/1/2025 12:00:00 AM | Google
★★★★★ Jimmy Johnson
Quick service and a lot of smiling faces ???? | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Virginia Garcia
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6/1/2025 12:00:00 AM | Google
★★★★★ Vyetta Brown
I had an awesome experience at Garlyn Shelton Volkswagen. They were attentive to what I wanted. The salesman and finance personnel were professional and didn't try to pressure me. The salesman was knowledgeable, courteous, and very friendly. Answered all my questions and checked back to see if I had any issues or questions a | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Heather Lewis
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6/1/2025 12:00:00 AM | Google
★★★★★ Blenderbaby Yumyum
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6/1/2025 12:00:00 AM | Google
★★★★★ Mike Reynolds
They took great care of me at their facility. Thanks, Vic, Cory, Ted and “the man” Damain! -mike | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Karen Przybylski
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6/1/2025 12:00:00 AM | Google
★★★★★ Aaron Ashcroft
I can say with a high level of certainty, I've never had a more pleasant experience while buying a car. We needed to downsize from our Yukon and fell in love with the Atlas Cross Sport R-Line Black (that's a mouth full). Ted in sales met us while we were pulling up and helped us every step of the way. Ted is a genuine guy and great t | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Joshua Caldwell
Seriously this place is Great! I visited several dealerships in Waco and even bought a car from a local dealership. So unsatisfied with the buying process in my town, I ended up at Garden Shelton VW in Temple where I met Ted, my new PERMANENT salesman. The entire team was great. I shopped at my own pace and pivoted many times with my | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Raylee Warren
Great experience. No problems. | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Elizabeth rehel
I had the pleasure of purchasing a Volkswagen Tiguan, and I cannot say enough good things about my experience, all thanks to Eddie! From the moment I walked into the dealership, Eddie made me feel welcomed and valued. His friendly personality and genuine enthusiasm for helping me truly stood out. Eddie guided me through the entire pr | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Hector Soto
I hadn’t bought a car from a dealership in over 10 years. I usually made my purchases online because I can’t stand the typical dealership sales pressure behavior. I hate feeling pressured or like someone’s trying to convince me of something. This time was way different. I got in touch with Eddie Rodriguez and let him know upfront tha | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Amanda Warren
I think all the associates at Garland Shelton Volkswagen were very personable. They seemed genuine from the beginning when I stepped on their used car lot to the very end on the new car lot. There was no pressure from start to finish. I would recommend this dealership to anyone who wants a Volkswagen. | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Andrew Kelso
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5/1/2025 12:00:00 AM | Google
★★★★★ Mary Hamilton
Very patient, great work | Read Full Review
5/1/2025 12:00:00 AM | Google

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